76 to 100 of 317 Performance Management Jobs in England

dependent applications. Design and build pipelines to reliably deliver high quality data to applications and people across Kwalee. Create, manage and optimise the usage of our data warehouses. Including performance management, cost management information and user security. Contribute to the design and architecture of data dependent software development projects. Collaborate with the software engineering team and the … technical product team to solve problems. Work with stakeholders across the organisation to ensure the scalability and performance of our data infrastructure as our business evolves. Required Skills/Experience In-depth experience of applying data engineering techniques in current role. Experience using SQL and Python to effectively automate data pipelines and other tasks with tools such as dbt … BigQuery). Exposure to cloud services and their configuration (e.g AWS). Experience in building and documenting data architectures and ETL/ELT processes, with a strong emphasis on performance, security, and data lineage. Proven ability to apply data engineering best practices (e.g., CI/CD, testing, metadata management) to deliver high-quality, production-grade data solutions. Excellent More ❯

dependent applications. Design and build pipelines to reliably deliver high quality data to applications and people across Kwalee. Create, manage and optimise the usage of our data warehouses. Including performance management, cost management information and user security. Contribute to the design and architecture of data dependent software development projects. Collaborate with the software engineering team and the … technical product team to solve problems. Work with stakeholders across the organisation to ensure the scalability and performance of our data infrastructure as our business evolves. Required Skills/Experience In-depth experience of applying data engineering techniques in current role. Experience using SQL and Python to effectively automate data pipelines and other tasks with tools such as dbt … BigQuery). Exposure to cloud services and their configuration (e.g AWS). Experience in building and documenting data architectures and ETL/ELT processes, with a strong emphasis on performance, security, and data lineage. Proven ability to apply data engineering best practices (e.g., CI/CD, testing, metadata management) to deliver high-quality, production-grade data solutions. Excellent More ❯

managing a team of motivated, skilled and customer-focused service agents and resources within Wildanet's Customer Experience function. The Wildanet Customer Experience team is responsible for the effective management of customers throughout the customer journey & lifecycle, including service activation, billing, payment recovery, termination and change management, in support of the sales process and delivering an excellent customer … revenue and reduces churn and cost to serve. You will be responsible for managing a team of Customer Experience Agents and ensuring that they are meeting or exceeding key performance indicators (KPIs) and service level agreements (SLAs). To do so, you will be responsible for conducting regular 1-to-1s with team members and providing ongoing training and … continuous improvement. The Wildanet Customer Experience Manager provides a polite, professional, and empathetic point of customer complaint escalations. Outbound call monitoring and reporting for agents. Outbound communication oversight. Complaints management and resolution tracking. Call quality monitoring and scoring. Collaboration with scheduling teams and other departments where outbound engagement is required. Maintain accurate records of outbound activity performance and More ❯

technology at the heart of its operations. They’re investing heavily in modern cloud infrastructure and are looking for an experienced Cloud Infrastructure Engineer to help drive the reliability, performance, and security of their core systems. The Role You will lead a team of highly skills Modern Workplace Engineers that are experts across the full M365 stack. This will … hands on engineering across the specialist team. Service delivery and technical oversight (config, maintenance and optimisation) of Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows 10/11 enterprise. Project and Change management Escalation point and problem resolution Cloud security and compliance Device and endpoint management Stakeholder engagement Resource and performance management About You Experienced people leader, excellent Microsoft 365 experience and working with an engaging technical and non-technical stakeholders across an enterprise environment. Skills & Experience Microsoft 365 certified M365 stack Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows More ❯

technology at the heart of its operations. They’re investing heavily in modern cloud infrastructure and are looking for an experienced Cloud Infrastructure Engineer to help drive the reliability, performance, and security of their core systems. The Role You will lead a team of highly skills Modern Workplace Engineers that are experts across the full M365 stack. This will … hands on engineering across the specialist team. Service delivery and technical oversight (config, maintenance and optimisation) of Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows 10/11 enterprise. Project and Change management Escalation point and problem resolution Cloud security and compliance Device and endpoint management Stakeholder engagement Resource and performance management About You Experienced people leader, excellent Microsoft 365 experience and working with an engaging technical and non-technical stakeholders across an enterprise environment. Skills & Experience Microsoft 365 certified M365 stack Exchange online, Azure, SharePoint online, Teams, Intune, OneDrive, Entra ID, EMS, Device management, threat detection, Power platform, Power BI, Windows More ❯

offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.MUFG aims to be the world's most trusted financial group through close collaboration among its operating companies, and to respond to all of the financial needs of its clients … outside of the scope of the investment portfolio. NUMBER OF DIRECT REPORTS N/A MAIN PURPOSE OF THE ROLE The purpose of this role is to provide business management support for the International Head of Change Management/Chief Transformation Officer for EMEA. This includes ensuring executive reporting, function level controls and key strategic initiatives are delivered … Office and local stakeholders. Manage the cadence for Central Transformation Office executive reporting, key committees and planning. This includes (but is not limited to) EMEA Executive Committee, MUS International Management Committee (IMC), EMEA Culture Committee and MUSHD Management Committee (HD ManComm).) and new/replacement forums on the horizon SIMM/ISSMO. Manage function wide relationships with More ❯

executive level. Working closely with the Chief Executive and other Executive Directors, you will be an active member of the corporate leadership team, collectively responsible for embedding a high-performance, values-led culture across the organisation. This role will be central to delivering organisational change, enabling culture shift, and ensuring that Cherwell meets its Medium-Term Financial Plan (MTFP … ready delivery and commercialisation of services. Drive organisational culture change, innovation, and continuous improvement. Drive automation, AI, and digital solutions programmes to enhance services and efficiency. Ensure strong financial management and benefit realisation, delivering sustainable cost reductions and value for money. Build strong relationships with partners, members, colleagues, stakeholders, and local communities. Champion sustainability and environmental responsibility across services. … Develop and support staff to achieve a high-performance, engaged, and inclusive culture. About you We are seeking a dynamic, bold, and forward-thinking leader who brings: A proven track record of transformation, delivering efficiencies, and embedding innovation. Senior-level leadership experience within a complex, multi-disciplinary organisation. Excellent leadership and management skills, including the ability to delegate More ❯

to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and … to enhance the control environment. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe. Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes … driving efficiency in audit delivery. Perform post-deployment user experience and lessons learned to enable continuous improvement. Build and maintain effective AI adoption metrics to support oversight and risk management Support the broader teams AI assurance mandate. Attract, develop, and retain talent; recommending staffing levels required to fulfil responsibilities effectively while establishing and adhering to talent management processes More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop … the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers. Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance. Sales/Financial Performance Management : Deliver … RESPONSIBILITIES: Customer Sales : Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration. Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and More ❯

and communicate progress, risks, and results effectively. Success in this position requires balancing deep technical expertise with strong leadership, coaching, and interpersonal skills, fostering a collaborative culture that drives performance, efficiency, and continuous improvement. Some accountabilities of the role: Mentoring and Coaching: Guiding team members, identifying their skill gaps, and providing opportunities for professional growth. They serve as a … technical and professional mentor, helping individuals reach their full potential. Performance Management: Setting clear goals and performance metrics, providing regular feedback, and conducting performance reviews. They're responsible for ensuring the team is productive and that everyone is meeting their objectives. Work Delegation: Understanding the strengths of each team member and assigning tasks and projects efficiently … workloads are balanced. Problem Resolution: Serving as the final escalation point for complex technical issues, providing expertise and guidance to help the team troubleshoot and solve problems. Liaison with Management: Acting as the primary communication link between the team and senior leadership, providing updates on project status, resource needs, and team performance. Cross-Functional Collaboration: Working with other departments More ❯

Prestigious opportunity with a Global market Leader for a Product Owner for our Document Management Solutions. Dedicated to a pioneering technology team, we are inviting you to join our success story. This is a hybrid role based in our Liverpool office 2-3 days a week. As our Product Owner for iManage, you will be responsible for:- Acting as … the SME for iManage DMS Ensuring the iManage product delivers maximum value to the business, enabling document lifecycle efficiency across the organisation Owning the vendor relationships, including performance management Maintaining a deep understanding of the product roadmaps and relevant features, and ensuring alignment with our strategic goals Developing a sound knowledge of application integration points to support interoperability … across systems If you possess a combination of some of the following skills, then LETS TALK! Experience as a Product Owner and lifecycle management for iManage DMS Product management expertise - roadmap alignment and stakeholder engagement across multiple business functions Vendor and contract management - managing SLAs and escalations and relationships Stakeholder Management Driving user adoption and developing More ❯

About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver measurable results and sustainable value. We are committed to fostering a collaborative and inclusive work environment where diverse perspectives are valued … and innovation thrives. Role Overview: Infosys Consulting is seeking a highly experienced and knowledgeable Principal or Senior Consultant with deep expertise in Operations Support Systems (OSS), Service Management, and the Telco Network Domain. Based in our London office, you will play a pivotal role in advising and guiding our telecommunications clients through complex business and technology transformations. Responsibilities: Lead … and contribute to consulting engagements focused on OSS transformation, service management optimization, and network domain strategy for telecommunications clients. Utilize deep knowledge of Telco Network Domains and their associated business processes. Apply comprehensive understanding of OSS architectures, functions, and their integration with BSS systems. Provide expert advice and guidance on service management frameworks and their application within a More ❯

and relevant to the needs of the department and provide system users with timely induction and training to enable them to use electronic information systems efficiently. Work with the Performance and Systems Manager in applying responses to national and local initiatives, legislation, guidance, best practice, and innovation to maintain and develop information systems across Education and Children's service … and implementing where use of information systems could enhance front-line service delivery and maintaining effective and proactive working relationships with all key stakeholders. Work Context The Quality and Performance Service comprises of an integrated set of strategic services which support and inform other services in the department, better engage with our partners and service users and which contribute … to achieve a quality service. * Lead projects and reviews within a defined area of work as directed by their manager to support and enhance service delivery. Finance/Resource Management * May assist with budget/resource management in accordance with the organisation's policies and procedures. * May have delegated responsibility for a budget(s). Work with others More ❯

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a customer-centric culture that inspires our colleagues to exceed SLAs. Responsibilities Service ethos, ticket and escalation resolution Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on … and so that plans are in place for succession into key roles within the department. Champion a culture of recognising and rewarding the right colleague behaviours. Coach and monitor management standards within the department to ensure excellent day to day culture, performance, and personal development for all colleagues. Performance management Plan and implement appropriate resource levels … people, systems etc) to deliver the desired service standards, including for peaks of workload. Proactively manage, monitor and report on performance of the team and individuals. Ensure feedback results are used in regular coaching and performance improvement plans. Champion "lessons learned" or similar sessions with relevant teams to deliver continuous improvement and to prevent recurrence of any customer More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯

will receive a competitive salary, a generous benefits package including training and development, up to 6% employer contributory pension and a quarterly bonus. Your Responsibilities Track and review quality performance across accounts and prepare reports for leadership and clients. Develop and monitor test plans to ensure compliance with SOPs. Conduct root cause analysis and deliver targeted training interventions. Support … onboarding and training for new processes and agents. Manage team resourcing, performance reviews, and employee engagement initiatives. Mandatory Skills Strong understanding of process quality parameters. Ability to conduct root cause analysis and develop training plans. Experience in preparing and presenting quality reports. Team management and stakeholder engagement skills. Knowledge of ITES/BPO industry trends. Desirable Skills Project … management certification. Experience with performance management systems. Analytical and execution excellence. Client-centric approach. Passion for nurturing talent and driving results. Equal Opportunities Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and More ❯