housing of our MSP-managed infrastructure in-house, resetting and rebuilding our Azure environment, embedding cyber security practices, and supporting business-as-usual (BAU) operations. Key Responsibilities: Leadership & People Management Lead and mentor the Helpdesk and Infrastructure teams through their respective leads. Ensure effective resource planning, performancemanagement, and development across the teams. Foster a culture of … accountability, collaboration, and continuous improvement. Operational Management Oversee daily IT operations, ensuring high availability, performance, and user satisfaction. Manage escalations and prioritisation of support issues. Monitor and report on key operational metrics (e.g. SLAs, uptime, incident response). Project Delivery Lead the transition of managed services infrastructure and service desk from MSP to in-house. Oversee the reset … cyber security practices into operational and project workflows. Collaborate with relevant stakeholders to ensure compliance with policies, standards, and regulations (e.g. ISO27001, Cyber Essentials). Manage risk assessments, vulnerability management, and incident response processes. Stakeholder Engagement Act as a senior point of contact for internal stakeholders regarding IT operations and service delivery. Work closely with other business units to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Hilti (Canada) Corporation
Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. What does the role involve? As … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯
delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯
delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯
City of London, London, South Bank, United Kingdom
ARM
delivery governance, ensuring customer outcomes are met or exceeded. Build trusted relationships with clients, presenting business value and ensuring successful engagements. Guide technical teams through mentoring, quality assurance, and performance management. Collaborate with Sales, Pre-Sales, CTO, and Service Heads to shape service offerings and delivery models. Lead technical governance for Managed Services and support customer account reviews. Support … knowledge of market trends and provide thought leadership to align services with demand. Represent the practice in vendor relationships, partner engagements, and client messaging. Own technical screening, interviews, and performance feedback for team members. Line manage team leaders and support broader performance and development planning. Person Specification: Proven leadership in delivering cloud and managed services. Strong understanding of … Deep knowledge of cloud platforms and trends (Azure, AWS, IaaS, PaaS, modernization). Experience in onboarding, transitioning, and delivering Managed Services to enterprise clients. Skilled in workshop facilitation, stakeholder management, and technical mentoring. Proficient in delivery across technical teams with a strong focus on quality and consistency. Strong people management skills across geographically dispersed teams. Qualifications & Accreditations: Demonstrable More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Tempest Jones Recruitment
potential, and contributing to the creation of a sustainable, inclusive, and prosperous world where opportunities are accessible to all. They provide independent advice and utilise innovative technology to enhance performance and safeguard the commercial interests of their clients engaging in real estate, infrastructure, and natural resource investment programmes. By investing heavily in bespoke technology, they remain at the forefront … of digital innovation, ensuring optimal solutions for their clients. The role They are now seeking a Senior Project Manager to join their Project Management team in their Manchester office to grow their data centre offering, as well as lead on a major data centre project. Later projects and opportunities include other large hyperscale data centres, advanced manufacturing facilities, and … internationally with a best in class employee relocation programme. This role presents an excellent opportunity for a proactive individual to take responsibility for providing all services relating to project management across the region, and will be responsible for a team of Project Managers, leading on a flagship data centre project. Main purpose of the role; To lead and coordinate More ❯
established and maintained throughout the programme) Work with HR and the People & Culture Manager to develop and rollout a People Leader Capability Uplift programme that includes: Enhancements to the performancemanagement lifecycle (including better use of data in performance reviews) Strengthening softer skills capabilities (i.e. running effective exchanges, succession planning, how to have difficult conversations) Build People … survey "snapshot"). Initiatives may include but are not limited to: Coaching and mentoring schemes Promotion of Global Mobility and access to opportunities Partnership schemes Key Competencies: Exceptional stakeholder management skills: the successful candidate should have experience in managing a broad and senior group of stakeholders Experience in designing, initiating and executing projects, including relevant project management and … transformation qualifications, e.g. PRINCE2, PMP, Change Adoption, MSP, Agile Strong Project Management Office (PMO) skills, including planning, reporting, risk and financial management Demonstrable experience and passion in working on people and culture initiatives such as inclusion, talent management, learning and development Exceptional written communications skills and experience in delivering presentations to large and diverse groups of people More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … Product Portfolio is the largest & most dynamic product portfolio within BCG's Digital Products Organization. We enable the global technology for BCG's entire People Function including Recruiting; Talent Management (Staffing, Mobility, & Career Development); L&D; and Core HR (including Absence, Performance, Contingent Workforce, Compensation, Benefits). Over the past two years, the People Digital Product Portfolio has … excited to be an ambassador for the organization's Agile ways of working. This role will focus on delivering the digital agenda for important Core HR priorities, including Talent & Performance processes within Workday as well as our Contingent Workforce management processes in SAP Fieldglass. You will be responsible for developing and presenting new business cases for continued investments More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Chartered Institute of Procurement and Supply (CIPS)
Services, IT, Consulting and Operating Supplies categories, such as advertising, employee benefits, mobile hardware and office supplies. You will play a pivotal role in driving cost efficiencies, ensuring supplier performance, and delivering best-in-class service to internal stakeholders. In addition, you will be leading projects, fostering a high-performing and collaborative environment. Who is Hilti? At Hilti, we … of the procurement process • Develop and execute strategies for indirect procurement (sub-)categories with ability to trigger levers to sustainably create value • Lead sourcing initiatives, contract negotiations, and supplier management to achieve cost savings, risk mitigation and sustainability goals. • Build and maintain strong relationships with localandinternational keysuppliers, driving supplier performance and innovation through conducting regular business review meetings … and supplier performance assessments, addressing performance issues and ensuring alignment with company values and goals. • Have a clear understanding of the indirect spend report for your (sub-)categories • Implement and track key performance indicators (KPIs) to monitor procurement performance and identify areas for improvement. In addition to the above, you'll act as a trusted advisor More ❯
and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate with accounting leadership to monitor and manage financial aspects of business operations. Work with the safety team to … develop guidance and safe work systems related to commissioning, including safety protocols and KPIs. Participate in local, regional, and global leadership meetings as required. Assist in risk management planning for projects. Support recruitment efforts, including hiring and onboarding of new personnel and apprentices. Support the annual budgeting process for commissioning planning. Demonstrate a commitment to quality, continuous improvement, and … HDR's values. Drive the development of new business opportunities. Collaborate with other leaders on client engagement strategies. Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and More ❯
check-ins. As a team leader, you can expect to be in one of our UK offices around four days per month. The Role At Spektrix, we see line management as a supportive role focused on enabling engineers to be most effective in their roles and helping them grow their abilities. This includes coaching, mentoring, and creating an environment … Team', you'll also help foster effective teams and take the lead in addressing any issues around behaviours or misaligned expectations. You will be part of an engineering line management group across engineering and more widely across the business, building on and maintaining good practice across the organisation. You will be supported by the People Team in terms of … policies and processes, and you will also contribute to this. At Spektrix, performancemanagement is a continuous process throughout the year, with key points of evaluation and alignment twice a year. This role isn't focused on leading product or technical decisions, but rather on a passion for people and driving team performance. Accountabilities and Responsibilities Accountabilities: Line More ❯
And in most cases aren't given the finance they need to grow. We're here to change that because the world needs small business. The role Team Leadership & Management: Lead, manage, and mentor a team of data platform engineers, fostering a collaborative, innovative, and inclusive team culture. Oversee the recruitment, onboarding, and performancemanagement processes for … the team. Set clear goals and expectations, providing regular feedback and guidance to team members. Delivery Management : Oversee the planning, execution, and delivery of projects within the data platform roadmap, ensuring timely and high-quality outcomes. Manage the team's backlog, prioritise tasks effectively. Define and track key performance indicators (KPIs) for platform health and team delivery. Stakeholder … Engagement & Management : Build strong relationships and collaborate effectively with key stakeholders, including technical and business leaders. Understand stakeholder needs and translate them into actionable requirements for the data platform. Communicate the team's roadmap, progress, challenges, and successes clearly and proactively to technical and non-technical audiences. Engineer Development & Mentoring : Actively invest in the career development of your team More ❯
s Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organizations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: Audit and Advisory Manager … ensure that audit and advisory projects add value to the business and lead to an efficient and effective control environment.This "hands on" role also has high visibility to senior management and will involve operating in a complex and transforming IT environment. Day to Day You'll Be: Assisting with risk assessment and the development of a flexible annual IT … and scope of each review, employing critical thinking and appropriate testing methodologies. Communication and reporting at the conclusion of each audit, obtaining agreement on root cause of issues and management action plans. Delivering advisory/consultancy reviews and health checks over key areas of IT strategy, transformation, system implementations and cloud arrangements. Specific responsibilities will include: Interviewing IT teams More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
operations of the UK AEO Certification programme, ensuring efficient execution and timely completion of certifications. Provide leadership and guidance to the UK Certification team, ensuring effective resource allocation and performance management. Oversee budget management and resource allocation for the programme. Stakeholder Management: Cultivate and manage relationships with key stakeholders across the UK, NSE, and globally, including senior … leadership, service line leaders, and specialist teams (QRS, ITS, Product Marketing, Product & Engineering). Effectively navigate complex stakeholder landscapes and influence decisions. Performance Reporting: Develop and deliver compelling quarterly reports to UK and NSE leadership, providing insights into programme performance, key achievements, challenges, and strategic recommendations. Own the relationship with the UK and NSE programme sponsors and lead … quarterly sponsor reviews. Team Leadership & Development: Lead and mentor the UK Certification team, fostering a culture of collaboration, high performance, and continuous development. Provide coaching and guidance to team members, supporting their professional growth and career progression. Risk Management & Compliance: Ensure compliance with all relevant regulations and internal policies, proactively identifying and mitigating potential risks to the programme. More ❯
elevate our global customer-facing teams including Customer Success, Training, and Customer Support. The role is critical to delivering a consistent, high-quality customer experience while fostering a high-performance culture that is agile, proactive, and aligned with evolving customer expectations. We're looking for a results-driven leader who combines operational expertise with strategic vision, capable of driving … innovation and continuous improvement across all customer touchpoints. Responsibilities Strategic Leadership & High-Performance Team Management Develop, adapt, and continuously improve a forward-looking customer service strategy that evolves with customer needs, market trends, and business goals. Inspire and lead high-performing teams by setting clear objectives, measuring performance through meaningful KPIs, and fostering a culture of accountability … particularly in self-service capabilities. Maintain a robust Customer Success framework that enhances retention, loyalty, and growth, ensuring standardised processes and best practices that deliver measurable impact Deliver against performance targets and operational metrics while maintaining a laser focus on improving customer satisfaction and team productivity Proactively identify areas for improvement and lead cross-functional initiatives that drive innovation More ❯
operations (like legal, finance, and people teams). Translate business strategies into actionable people plans, driving organisational effectiveness, talent optimisation, and cultural alignment. Proactively identify opportunities to boost organisational performance and drive business growth through strategic people initiatives. Provide thought leadership and critical thinking to stakeholders on key people areas like compensation & benefits and learning & development. Commercial Acumen & Impact … Develop and implement people strategies that directly support commercial goals, including revenue growth, profitability, and long-term success. Provide strategic insights on organisational design, talent, people experience and performancemanagement to optimise business outcomes. Measure and demonstrate the ROI of people initiatives, aligning people strategies with key business metrics. Holistic People Experience Leadership: Partner with People Operations, Workplace … organisational effectiveness. Organisational Design & Change Leadership: Lead complex organisational design initiatives, ensuring alignment with Motorway's strategy and optimising team structures for efficiency and effectiveness. Drive large-scale change management initiatives, providing strategic guidance and ensuring smooth transitions. Build and maintain strong relationships with key stakeholders, influencing and driving alignment across the organisation. Data-Driven Insights & Reporting: Use advanced More ❯
reporting output with a focus on improving data quality within the organisation. To apply analytical techniques to interpret information from a variety of different sources for operational, strategic and performancemanagement purposes. To create analytical products to support decision making and to enable the organisation to meet statutory and legislative data requirements. Organise, develop and deliver training to … presentation to clinicians and managers. 6. Design, develop and implement simple solutions to enable production of complex routine reports, thereby facilitating a robust, proactive reporting suite of operational and performance information. 7. Produce and analyse data quality monitoring reports to ensure that standards are maintained. 8. Ensure that operating policies and procedures are documented and maintained for the routine … a range of statistical techniques. 6. Design, develop and implement simple solutions to enable production of complex routine reports, thereby facilitating a robust, proactive reporting suite of operational and performance information. PERSON SPECIFICATION 1. SKILLS & ABILITIES Excellent communication skills, with experience of articulating complex issues in an understandable way. Assist with training non-analytical staff to understand reporting results. More ❯
enabled by the Mastercard Open Finance platform. For partners, Connect supports flexible integration models that provide customization to enhance the user experience. For consumers, Connect enables secure access and management of connected accounts. This role will partner closely with Engineering, Regional Product Leads and Design teams to advance the roadmap for the Global Connect product. The role will oversee … Execution: Execute the global Connect product roadmap, prioritizing features and enhancements that add value to all stakeholders. Ensure timely delivery of commitments in close partnership with PMO. • Product Lifecycle Management: Focus on continuous improvement with input from stakeholders to define short-term enhancements and long-term vision. Maintain a pulse on industry dynamics and regulatory changes to inform the … global Connect product roadmap. • PerformanceManagement: Identify and track KPIs to analyze conversion rates, performance, and improvement areas. Move fast, test, learn, iterate, and scale globally Qualifications & Skills To succeed in this role, you will have: • Product Manager experience, with demonstrated ability to launch and scale complex, API-driven solutions; global experience a strong plus. • Technical proficiency More ❯
of your team: Conducting regular 1:2:1s and building trust with your engineers. Coaching and mentoring. Fostering personal development, including training and efficient usage of Learning & Development budgets. Performancemanagement and regular feedback sessions. Participate in architecture and solution reviews as a key stakeholder for your team. Grow your team as both a hiring manager and an … etc. You must be able to help attract top engineering talent and grow (i.e., be the hiring manager) your team while managing team retention. Required Experience and Skills People management (both the good and the difficult): usually 7-9 direct reports (with potentially multiple teams) Minimum of two years managing (performance reviews, 1:1, regular feedback, technical roadmaps … and retaining high-quality engineering talent. Excellent verbal and written communication skills. Experience in growing and retaining a team. Foresight and planning experience. Bonus points for project and product management experience. Interview Process Initial call with our Talent team to kick things off Manager Interview (60 mins) Leadership Interview (45 mins) Technical Interview - Systems Design whiteboard (90 mins) Meet More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Jagex Limited
all people-related matters. Designing and implementing strategic people initiatives to improve organisational effectiveness, talent development, and team engagement. Leveraging video game industry knowledge to guide best practices in performancemanagement, succession planning, and workforce planning. Supporting leaders with complex employee relations cases, organisational change, and team dynamics. Collaborating with Talent Acquisition, L&D, and Hr Operations teams … of employment law, HR policies, and best practices in the UK (and ideally international). Track record of successfully delivering large-scale organisational and cultural change initiatives. Excellent stakeholder management, communication, and influencing skills. Comfortable working in a fast-paced, scaling organisation with a mix of onsite, hybrid and remote workers. Strong examples of using data-driven solutions to … you can look forward to a generous Perks & Benefits package including: Private Healthcare, including Dental Plan. Minimum 6% Pension contributions. Employee Assistance Programme & onsite Counselling. Life Insurance. Discretionary annual performance bonus. Enhanced family leave policies from day 1. Flexible working hours. 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Sullivan Brown Resourcing Partners
be partnering with Neptune to recruit two newly created role as a Workday Specialist. Neptune North is a newly created Joint Venture between Oliver Wyman, a global leader in management consulting and part of the NYSE listed Marsh McLennan, and Rokos Capital Management (RCM), a global alternative investment fund manager. Neptune pride themselves on employing and developing only … when needed They want people who are highly motivated and have a high desire to learn HR Operations & Processes: providing operational support on key HR processes such as payroll, performancemanagement, onboarding and referencing, benefits, mentoring, refreshing policies and processes. Ensuring our processes are optimal, effective, and efficient and that we deliver a best-in-class HR service. … providers on Workday updates, configurations, and troubleshooting issues. Maintain strong data and recordkeeping hygiene to enable accurate and up-to-date HR data reporting and workforce analytics. Employee Lifecycle Management Oversee the processes that fall within the employee lifecycle (e.g., onboarding, benefits, payroll, offboarding, etc.) Process Optimisation and Documentation Identify opportunities for process improvements within HR operations, with a More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One
Formulate and execute UK LOB Local and Enterprise-led backlog. Manage projects including organization, definition, planning, implementation, and control using Kanban or Agile techniques. Provide people leadership responsibilities including performancemanagement and team development to ensure efficient operation. Direct team members in the design, modification, and evaluation of all project phases from definition through production and release, ensuring … development roadmap. Help team members understand and overcome technical challenges efficiently and effectively with technical depth and breadth of experience. What we're looking for People leadership experience Project management experience, ideally with Kanban, but open to other methodologies Knowledge of ServiceNow, Jira, and Confluence Effective communication skills with technical and non-technical associates at all levels Strong stakeholder … management skills Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model offering flexibility to work from the office and from home. You'll be based in our Nottingham office 3 days a week: Tuesdays, Wednesdays, and Thursdays. What's in it for you Contribute to a More ❯
to promote self-sufficiency Contribute to customer success assets and playbooks, and support reference and case study development Your Qualifications 5+ years of experience in customer success, presales, or management consulting Background in Enterprise PerformanceManagement (EPM), Enterprise Planning, or Analytics is required Excellent communication and presentation skills, with the ability to engage stakeholders at all levels … Chain, Finance, or Sales Experience advising on or setting up a Center of Excellence or similar governance structure Familiarity with Anaplan or comparable enterprise planning platforms Background in change management and business transformation initiatives Experience creating customer-facing collateral such as success playbooks or templates Exposure to renewal strategy and customer expansion practices (upsell/cross-sell) Our Commitment More ❯
3+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 316.43 per day Job Ref: (phone number removed) Responsibilities Manage the Oracle Enterprise PerformanceManagement (EPM) system, focusing on Planning, Narrative Reporting, and Workforce Modelling modules. Perform EPM Service Administrator tasks, including configuring, maintaining, and troubleshooting the system. Maintain master data sets … Team to migrate applications, views, and data across environments. Manage EPM configurations to ensure smooth system operation. Grant appropriate access to users based on roles and responsibilities. Monitor system performance, identify bottlenecks, and implement solutions for efficiency. Monitor data extracts and troubleshoot issues with various teams as needed. Maintain EPM valid intersection code combination rules and ensure synchronization with More ❯
App. Up to 13.5% employer pension contribution depending on individual contribution amount. Enhanced maternity and paternity pay (dependent on service). Access to training and development through the company performancemanagement arrangements, supporting you in maintaining your personal Continuous Professional Development. We have various different employee networks supporting our inclusion, diversity and wellbeing mission at NRS. Additional Information More ❯