226 to 250 of 2,063 Performance Metrics Jobs in England

unique needs of each user group Innovation and Best Practices: Stay ahead of industry trends, continuously improving research methodologies and championing best practices in user research and healthcare innovation Metrics and Reporting: Define, track, and communicate user-centric KPIs and other performance metrics to measure success and guide future development Collaboration: Work closely with cross-functional teams More ❯

in Jira, and optimising ticketing and CRM flows in HubSpot. Take responsibility for internal knowledge management, contributing to macros, escalation playbooks, and cross-functional service alignment. Monitor and evaluate performance metrics (e.g. SLA, CSAT, FRT), proposing data-driven enhancements that reflect both business goals and customer expectations. Mentor junior and mid-level agents, sharing your expertise in managing … RevOps, and the confidence to speak up for the customer while balancing internal constraints. Strong analytical and critical thinking skills—you can interpret trends in customer data and support metrics to propose action, not just reports. A bias for ownership and accountability—you take initiative, thrive in ambiguity, and hold yourself to a high standard of execution. Bonus: experience More ❯

Collaborate Across Functions : Work alongside Product Design, Remote Command Center, Information Development and Elekta Care Support teams to align AI solutions with business and service objectives . Monitor AI Performance: Implement D evOps practices and define key performance metrics for continuous AI solution improvement. Drive Innovation : Research emerging technologies and contribute to Elekta’s broader AI strategy. More ❯

customer lifecycle, including acquisition, onboarding, engagement, retention, and reengagement. Ensure that each phase of the journey is supported by relevant, personalized communication. Campaign Analysis & Reporting: Track and analyze email performance metrics across all lifecycle stages, including clickthrough rates (CTR), conversion rates, churn, and customer lifetime value (CLV). Use this data to optimize campaigns and share actionable insights … with the optimization team to implement A/B tests for email elements to continuously improve engagement throughout the customer journey. Monitor results and iterate on strategies for ongoing performance improvements. Email Automation & Workflows: Help manage automated email workflows that prevent churn, and re-engage inactive subscribers. Ensure that these automated flows are optimized for maximum effectiveness and relevance More ❯

requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational … performance Continuous Improvement - Operations process optimisation Proactively identify opportunities for process improvement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the delivery of small Improvement initiatives Process Documentation Documentation of training guide materials for internal procedures Support in generating and maintaining a knowledgeable Problem Solving Critically assess and collaboratively work alongside the function More ❯

support our oncology and radiation therapy solutions in hospitals and clinics worldwide. Join us in revolutionizing cancer care through cutting-edge technology. If you're passionate about creating high-performance, scalable infrastructure, we'd love to hear from you! What you'll do at Elekta: Your responsibilities will include (but are not limited to): Implement system configurations, including compute … Develop clear, repeatable processes to guide manufacturing and field engineers in system deployments. Collaborate with DevOps teams to optimize continuous integration and deployment (CI/CD) pipelines. Analyze system performance metrics and identify areas for cost reduction, efficiency gains, and scalability. Manage hardware and software infrastructure, working with product teams to maintain catalogs and introduce replacements as needed. More ❯

ensure that the platform meets business needs, operates efficiently, and evolves to support future growth for both our customer base and change initiatives. You will also analyse the PAS performance, troubleshoot issues (agent or platform), and identify opportunities for improvement, while ensuring that changes align with broader business goals. Your ability to understand complex problems, provide actionable insights & requirements … second-line support for any PAS related issues. Investigate complex problems, identify root causes, and implement effective solutions in collaboration with technical teams. Platform Analysis & Improvement – Analyse PAS platform performance and agent feedback to identify issues and opportunities for improvement. Provide recommendations to optimise efficiency and effectiveness. Training & Documentation – Develop clear and concise training materials and documentation to support … business teams and agents to use the PAS effectively. Data-Driven Insights – Define, track, and analyse PAS performance metrics and KPIs. Use insights to measure the impact of changes and recommend future development priorities. Requirements We would love to hear from candidates with the following skills and experience: Process Optimisation – Experience in improving business processes and user journeys More ❯

project status, risks, and resolutions to stakeholders and leadership. Documentation & Reporting Develop and maintain clear documentation of workflows, processes, troubleshooting guides, and enhancement projects. Track and report on team performance metrics, including issue resolution times, enhancement delivery, and overall data quality improvements. About You: We encourage you to bring your own experience and expertise to the table, so … This is a unique opportunity to lead a dedicated team in enhancing data quality, collaborating closely with cross-functional teams, and making a direct impact on data reliability and performance within a growing organization. We offer a supportive environment that values continuous learning and professional development. You will be eligible for a comprehensive and competitive benefits package which includes More ❯

risk logs. Facilitate project reviews, audits, and lessons-learned sessions. Reporting and Analytics Prepare and deliver project reports, including dashboards, KPIs, and executive summaries. Monitor and report on project performance metrics, such as scope, budget, and schedule adherence. Analyse trends and provide insights to drive decision-making and improve delivery outcomes. Financial and Resource Management Track project budgets More ❯

create insights-driven presentations and white papers About you 3 years' experience working with business stakeholders to translate between data and business needs Experience building ETL pipelines to compute performance metrics and drive dashboards Strong verbal/written communication & data presentation skills, including an ability to communicate with both business leaders and technical teams Direct experience working with … we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy. One Crew We're a diverse team, in different places and functions, and we're at our best when More ❯

offering to customers and guidance on how to get the most out of their OddBalls range. Meet and exceed sales targets through strategic planning and execution. Report on sales performance and provide insights to help shape future sales strategies. Accurately forecast monthly and quarterly with detailed insight into sales pipeline and funnel construction. The successful candidates’ Skills & Qualifications Bachelor … experience in sales and account management, preferably within the sports or apparel industry. Excellent communication, negotiation and interpersonal skills. Excellent organisational skills and attention to detail. Analytical skills for performance metrics and market research. A proactive, self-motivated approach to sales and problem-solving. The ability to make strategic decisions under pressure. An understanding of the sports market More ❯

Source of Truth methodology. Knowledge of Continuous Improvement practices, and cloud-based technologies. Serve as the bridge between technical data concepts and business applications. Monitor sprint progress and key performance metrics to drive efficiency. The above is not an exhaustive list of duties and you will be expected to perform additional or other duties as necessary to meet More ❯

and a wish to play a critical role in forming and growing a new business. Key Responsibilities Design, develop and maintain infrastructure for cloud-based trading platforms tracking key performance metrics and improvement. Be able to take ownership of the quality of the platform and act as SRE for non-production environments Support complex application stacks across multiple … cloud environments Automate the deployment of Cloud based resources to ensure high availability, performance, scalability and security. Track and improve platform running cost and be part of the FinOps operating model Be part of the devops practice in developing best practices and guidance Enable and guide product teams through implementation of deployment pipelines and deployment strategy from dev to … also provides customers with an extensive range of real time and reference data products, including SEDOL, UnaVista, and RNS. London Stock Exchange Group is a leading developer of high performance trading platforms and capital markets software for customers around the world. In addition to the Group's own markets, over 35 other organisations and exchanges use the Group's More ❯

optimise analyst enablement training for improved product knowledge & technical skills. Manage enterprise customer relationships for our largest customers, handling issues timely and effectively. Leverage data analytics to track key performance metrics (e.g., first contact resolution, time to resolution, customer experience index, productivity) and drive strategic decisions. Ensure 24x7 support by implementing a globally integrated model with tiering, swarming … design, deliver, and review long-term success strategies for customer service and support. Data-driven decision-maker with strong analytical, organisational, and strategic planning skills. Experienced in program and performance management, with a strong belief in the role of customer support in driving customer satisfaction. What We Offer... Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision More ❯

and features to deliver maximum customer value Customer & Business Impact • Be the voice of the customer - deeply understand vendor needs through direct engagement and research • Define and track key performance metrics to measure product health and business impact • Build strong partnerships with sales, marketing customer service, and other customer facing teams to drive collaboration and innovation Leadership & Communication More ❯

business outcomes, including innovation. Model impactful community engagement and coach the team to contribute to repeatable IP. You will apply principles, systems, tools, and strategic insights to improve key performance metrics (KPIs) and drive operational efficiencies. Coach the team on situational fluency, studying customer situations, reading the room, and reacting accordingly, including when to pivot conversations based on More ❯

will own the production and delivery of a suite of analytics reports and dashboards used by the organization to make key business decisions. This will involve: Delivery of standardized performance metrics for global customers (Vendors) and stakeholders (Amazon Music) providing operational bandwidth to Amazon music teams to focus on business partnering initiatives. Partner with existing BI leader in More ❯

such projects through to implementation. Provide comprehensive handovers to subsequent managers; presenting operating highlights, risks and opportunities to focus on in pursuit of continually improving performance. Challenge and amend performance metrics to deliver productivity expectancies and quality standards through measuring process capability rather than production outcomes. Champion the process of continuous improvement, developing business cases for funding and … Managers. Mentor Area Managers. Conduct formal people meetings - understand and apply the company policy appropriately to effectively manage and chair Right to Work, Flexible working, Disciplinary, Grievance, Absence, Appeals, Performance and Probation Review meetings up to and including dismissal. Solicit the experiences of the wider team to engender respect, team identity, loyalty, pride, trust and aspiration. Constantly encourage self More ❯

third-party Zero Trust solutions. Participate with incident response efforts related to network security breaches, ensuring timely and effective resolution. Prepare and present reports on Zero Trust Network initiatives, performance metrics, and security incidents to senior management. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Significant experience in networking More ❯

with your own team of talented designers and copywriters to launch 5 weekly campaigns/flows to educate customers, boost conversions and foster brand loyalty. Monitor and analyse key performance metrics, providing actionable insights to enhance campaign effectiveness and customer engagement. 2) App Own development of a world-class app which acts as a crucial retention tool - work … by solving big problems, creating transformative change, and tackling impossible challenges. These excite and motivate you to keep pushing boundaries. Work harder than most: You thrive in a high-performance environment where effort and intensity are the norm. Your passion for what you’re building drives you to give it your all and deliver. Love to learn: You’re More ❯

project delivery, you’ll drive continuous improvement by identifying inefficiencies, refining workflows, and promoting a culture of innovation. You’ll also support data-driven decision-making through reporting and performance metrics, and may contribute to shaping the Institute’s future operating model. You You bring a strong blend of technical project management and business analysis skills, and know More ❯

project delivery, you’ll drive continuous improvement by identifying inefficiencies, refining workflows, and promoting a culture of innovation. You’ll also support data-driven decision-making through reporting and performance metrics, and may contribute to shaping the Institute’s future operating model. You You bring a strong blend of technical project management and business analysis skills, and know More ❯

and roadmap. Stay ahead of industry trends and ensure our tools remain cutting-edge. Product Development: Collaborate with cross-functional teams to turn user needs into actionable features. Monitor performance metrics and make data-driven decisions for continuous improvement. Stakeholder Management: Work closely with stakeholders to gather feedback, align strategies, and communicate progress effectively. Change Management: Implement strategies More ❯

Windows systems primarily and other operating systems and document findings in clear and concise language Preserve evidence (both network and host) using forensically sound methods Establish, evaluate, and implement performance metrics Work with Security Architecture and Engineering teams to remain abreast of changes to IT infrastructure and business environments Required Qualifications of the Senior Information Security Engineer: Strong More ❯

We build a modern data stacks tailored to our client’s needs, providing a single source of truth and leveraging industry best practices. Insights: We define and interpret the metrics that matter to client’s unique businesses, creating reliable reporting dashboards and self-service tools to enable faster, more confident decision-making. People: We train in-house teams, setting … boundaries of what is possible when it comes to making sure our data is high quality. In summary, you will: Build data models using SQL and dbt. Optimise for performance and cost across different data warehouses. Demonstrate git best practices for effective version control. Be pragmatic about documentation. Conform and contribute to Tasman’s SQL style guidelines. Design and … improvements. Engage collaboratively with clients, ensuring a deep understanding of specific data requirements aligned with business objectives. Develop tracking plans that enable effective measurement of key product and customer performance metrics. Demonstrate a solid understanding of tracking best practice, actively contributing to the design of effective tracking strategies. As a Senior Engineer, we also expect you to: Contribute to More ❯