126 to 150 of 155 Service Analyst Jobs in England

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … the perfect opportunity to start your tech career. About the Role This position is all about delivering an exceptional experience for our customers. You’ll provide front line support Service Desk and remote support, ensuring issues are resolved quickly and professionally. Alongside this, you’ll assist with basic maintenance and low-complexity system builds and installations across the full … prepare you to step up to Level 3 responsibilities. While this is a developmental role, your contribution matters. You’ll be working to the same high standards as our Service Desk Analysts and Senior Analysts, with ongoing support to help you achieve your goals and deliver outstanding service. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

major financial institutions worldwide, as well as other internal departments, with regards to features and upcoming events as well as any changes or developments to any aspects of the service such as, for example, the specification of the data that the subscribers will send or receive, or how the service integrates with other services or utilities in the … OTC Derivatives space. Similarly, Client Services must continually stay abreast of any market or client events, activities or changes that potentially affect our service or our clients' use of our offering or ability to participate. In addition, Client Services has an important role in collecting input for new and enhanced functionalities to the service as well as other … new service offerings. Role Summary triResolve Client Services is responsible for client on-boarding, service delivery, customer success management as well as workflow/product and productivity improvements. This can only be delivered in close collaboration with Business Management, Product Management, Development and Sales teams. Responsibilities On-boarding Onboarding of new clients/funds and existing clients to More ❯

assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business and regulatory requirements. As a QA analyst, you'll undertake timely and accurate outcome testing on a day-to-day basis, working in close conjunction with CS Operational Specialists and Risk and Compliance to deliver consistent … developing their teams and identifying where gaps exist, assisting the QA Team lead in designing protocols for testing and reporting What you'll do: Customer Outcomes Assessment : Evaluate customer service interactions, including complaints and vulnerable customers, to ensure positive outcomes and compliance with regulatory standards Management Information Production : Create detailed and insightful reports to support process improvements, consumer duty … reporting, and operational risk management. Lead monthly review sessions with operational heads Process Improvement : Identify and collaborate on implementing changes to enhance customer service processes Coaching and Training : Deliver training sessions to staff, focusing on improving skills, ensuring compliance, and addressing the needs of vulnerable customers Action Tracking : Monitor and escalate the closure of remedial actions identified through quality More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users … ll bring to the team: Experience: 5+ years in a reporting or analytics role focused on performance measurement, reporting automation, and dashboard development. Experience in operations, e-commerce, or service-oriented environments preferred. Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.), preferred Masters Degree is a plus Tools: You will have knowledge of key More ❯

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation … standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid-market organisations streamline procurement and finance operations. With a strong footprint across service-led industries, we’re on a mission to digitise and automate processes that reduce … scalability. Managing central repositories for PS documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. More ❯

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation … standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid-market organisations streamline procurement and finance operations. With a strong footprint across service-led industries, we’re on a mission to digitise and automate processes that reduce … scalability. Managing central repositories for PS documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. More ❯

Senior Business Analyst Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Business Analyst responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, they will analyse complex business needs, collaborate with … mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value for the organisation. Analyse complex business needs and collaborate with stakeholders to understand … complex scenarios. Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change. Key Skills/Experience: The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The More ❯

Senior Business Analyst Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Business Analyst responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, they will analyse complex business needs, collaborate with … mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value for the organisation. Analyse complex business needs and collaborate with stakeholders to understand … complex scenarios. Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change. Key Skills/Experience: The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The More ❯

Senior Business Analyst Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Business Analyst responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, they will analyse complex business needs, collaborate with … mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value for the organisation. Analyse complex business needs and collaborate with stakeholders to understand … complex scenarios. Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change. Key Skills/Experience: The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The More ❯

Senior Business Analyst Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Business Analyst responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, they will analyse complex business needs, collaborate with … mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value for the organisation. Analyse complex business needs and collaborate with stakeholders to understand … complex scenarios. Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change. Key Skills/Experience: The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The More ❯

Senior Business Analyst Contract - 12 months+ (day rate outside IR35) London City of London - hybrid working A large financial business looking for a Business Analyst responsible for leading business analysis activities to drive rapid and effective design and delivery of solutions to priority business problems. As a catalyst for change, they will analyse complex business needs, collaborate with … mentor and coach other members of the team to develop requirements analysis, design, problem solving and pragmatic process improvement capabilities across the team. The principal accountabilities of the Business Analyst include but do not stop at: Lead expert business analysis activities to drive real business value for the organisation. Analyse complex business needs and collaborate with stakeholders to understand … complex scenarios. Understand the impact of change on the organisation and stakeholders and provide advice and guidance on how to navigate through change. Key Skills/Experience: The Business Analyst must possess a combination of analytical, creative, and communication skills, as well as a broad and deep expertise in analysis techniques, solution development, and project/change management. The More ❯

Manchester, Slough, Leeds, Grimsby or Peterborough (Hybrid) Competitive + Bonus + Benefits Permanent full time Customer Services Analyst - 2nd Line, Level 3 **This role can be hybrid and based in any of our client's offices (Heathrow Approach, Peterborough, Manchester or Leeds)** The 2nd Line Customer Support Analyst sits within our dedicated customer support team with our client. … directly with our customers and represents our client by building key relationships, maintaining customer satisfaction and ensuring their loyalty by giving the best experience possible. As a Customer Support Analyst, you will be responsible for supporting customers throughout their journey with IRIS Financials applications, therefore will possess excellent customer service skills and be passionate about customer experience. The More ❯

Romanian and English speakers required Peterborough Full time - 37.5 hours per week Hourly rate £14.00 - £16.00 PAYE We have a great opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful More ❯

Romanian and English speakers required!! Peterborough Full time - 37.5 hours per week Hourly rate £14.00 - £16.00 PAYE We have a great opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful More ❯

decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analyst, Consulting Services, Marketing Solutions to join our growing team. This opportunity is for talented individuals with a passion for marketing analytics and consulting to help our clients tackle their … as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private … involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consulting Services More ❯

Process Analyst, Insurance, Financial Services £60,000 - £70,000 + Bonus and Benefits Package London Process Analyst, Process Redesign, Process Reengineering, Lean, Six Sigma, Transformation, Process Review, Insurance, London Markets, Financial Services. A global Insurance business are currently seeking a Process Specialist to join them on a permanent basis in London. The successful candidate will be required to … have Process Redesign and London Markets experience, alongside very strong communication skills. £60,000 - £70,000 + Bonus and Benefits Package Essential Requirements: Experience working as a Process Analyst or Process Specialist Excellent knowledge of transformation, change management and operational improvement Experience working within London Markets Insurance Experience using Visio and other process mapping tools Knowledge of/qualifications More ❯

Implementation Analyst - ICT and Digital Services Based : Hybrid working – initially during probationary period you will be required to work 3 days in the office at Memorial House in Coalville with 2 days working from home. Following the 6-month probationary period this will then change to an average of 2 days in the office at Memorial House in Coalville … cross-functional teams, manage data migration, user training, and ensure seamless integration with existing processes to drive operational efficiency and enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housing management software and tenant portals to ensuring seamless system integration … high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. Our values Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity More ❯

IT Security Analyst with experience monitoring and analysing security threats is sought by a high growth scale up based South Birmingham. Working at the forefront of national security innovation this IT Security Analyst will work closely with within the in-house cyber security team to monitor and triage security alerts alongside assist in vulnerability protection ensuring a high … level of cyber protection for this scaling business. This role would suit a IT security Analyst with a couple of years commercial experience who is looking for excellent training, a clear progression pathway and scope to utilise the latest technology to deliver solutions of national significance. This IT Security Analyst based near Birmingham should have most of the … following key skills: - At least two years commercial info sec or cyber experience - Root cause analysis skills - This IT Security Analyst based near Birmingham will receive - Flexible working - 25 days holiday - 10% private pension scheme - Bonus - Private healthcare - So if you are an IT Security Analyst who wants to join a market leading business with innovation at its More ❯

global teams form the basis of our success. Shaping a sustainable future and making a positive contribution to society is what drives our daily business. As the Client Services Analyst, you will play a key role within the Client Services Team. The role plays a pivotal role in driving strategic and operational excellence across the Client Division. This … month, fixed-term role is designed to support ongoing improvements in platform management, data integrity, and client service processes. The Client Services Team ensure a high level of client retention and deliver best-in-class client service to over 120 international clients investing primarily in PATRIZIA's suite of discretionary pooled funds. The Client Services team sits within … overarching goal is to maintain and grow long-term relationships with existing investors and act as a gatekeeper and quality controller for all formal client communications and deliveries. The Analyst will be a key collaborator, working cross-functionally across teams, global colleagues, and internal stakeholders to ensure the consistent delivery of high-quality outputs, with a particular focus on More ❯

As a Business Analyst/Consultant you will have the opportunity to collaborate with clients across a range of engagements. You will be expected to understand the key industry drivers including regulatory change and the evolving market structure and be able to articulate how these changes are impacting market participants. What we offer At GreySpark Partners, you are empowered More ❯

and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.g. reconciliations, regulatory reporting and trade confirmation services). The Client Services Analyst will provide tier 1 support to banks, hedge funds, and other financial institutions. The candidate will also support internal infrastructure systems as well as liaising and coordinating work various … teams when needed while keeping ownership of client cases and keeping customers informed of the progress Be or become highly knowledgeable in the relevant business services we provide Send service notifications and broadcast communications to users Collaborate well with all other internal teams responsible for the business solutions supported by the team - development, QA, professional services, solutions Working with … the Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service - particularly in ways to proactively help our clients. Coordinating and running monthly operational meetings with key clients, allowing them to highlight key issues and working with the Head of Support in championing these challenges to resolution. Internal infrastructure More ❯