576 to 600 of 867 Service Delivery Jobs in England

churn risk, profitability and wider performance indicators through robust reporting and reviews. Optimise operational processes to balance growth with cost-to-serve efficiency. Drive P&L management, aligning revenue delivery with operational scalability. Cross-Functional Impact Partner with Product, Sales, and Compliance to shape roadmap priorities, operational processes, and risk frameworks. Ensure smooth integrations, onboarding, and ongoing service delivery across all partners and merchants. Represent the function at the executive table and externally with key clients, partners, and investors. Team Leadership & Development Build, coach, and inspire a high-performing Operations team covering the full merchant and partner lifecycle. Hire and onboard exceptional talent and ensure a robust onboarding process is in place to up-level staff More ❯

in a market disrupted by GenAI. There are significant opportunities for in-house legal teams to improve productivity and reduce costs, and for law firms to adapt to new service delivery models as GenAI displaces traditional efforts. Deloitte is uniquely positioned to support both sides of this market transition. Assignments will cover the full spectrum of the legal … market, focusing on the impact of GenAI. The role involves assessing strategic opportunities, transformation, operational improvements, and evolving service models in law firms. You will lead multidisciplinary teams, develop client relationships, and contribute to go-to-market strategies. This is a unique opportunity to help expand and position Deloitte Legal Management Consulting as a market leader. Focus on delivering … transformation for major clients. Support business development by developing new opportunities and managing client relationships. Manage performance and development of junior staff, fostering an inclusive team culture. Enhance our service offerings related to legal department efficiency, including operating model reviews and transformations. Connect to your skills and professional experience Strong organizational and interpersonal skills with leadership experience in multidisciplinary More ❯

and building long-term relationships based on trust and value. We are now hiring for a Head of Customer Excellence to lead the customer-facing strategy, ensuring world-class service delivery and continuous improvement across all touchpoints. THE HEAD OF CUSTOMER EXCELLENCE OPPORTUNITY: As Head of Customer Excellence, you will play a pivotal role in shaping the customer … innovation and best practice. KEY RESPONSIBILITIES: Develop and lead the Customer Excellence strategy , ensuring alignment with overall business objectives. Drive customer satisfaction, retention, and loyalty through proactive engagement and service improvement initiatives. Lead, inspire, and develop a high-performing customer experience team. Analyse customer feedback and data to identify trends, issues, and opportunities for improvement. Collaborate with sales, operations … and product teams to optimise processes and deliver seamless customer journeys. Establish and track key performance metrics to measure customer satisfaction and service efficiency. Act as the voice of the customer within the business, influencing decision-making at all levels. YOUR KEY SKILLS: Required Skills & Qualifications: Proven experience in senior customer experience, client services, or customer success leadership . More ❯

Please make an application promptly if you are a good match for this role due to high levels of interest. Delivery Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. … Openreach A537 forms are completed accurately and to specification. Ensure that all Traffic Management/TTRO requirements are met and recorded. Set Estimate Required By Dates in line with delivery program Allocate jobs on SOLO/Connect system to Accredited Resource. Ensure Estimates follow mandated system progress/RFNA (Ready For Next Activity) Attend Exchange Mobilisation Meetings and carry More ❯

Your new company This managed service provider supports schools across the North West with their IT provision, with a current base of over 150 customers and with an excellent reputation for providing a high level of service. With such an excellent reputation in the education sector and with ambitious plans to further grow the business, it is important that … are appointed to ensure the continued success of the business. The company supports primary schools across the North West, not only with IT support but also with computing curriculum delivery, therefore demonstrating the breadth of their expertise and passion for this sector. They already have an established team of engineers across the region, and they are now looking for … a Primary Field Engineer to join this high-performing team and become an integral part of the team based in Liverpool. Your new role Reporting to the Service Delivery Manager, you will be assigned a group of primary schools in Liverpool, and you will be responsible for providing a high level of IT support to end users, working More ❯

you are working in accordance with health & safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update the stock system and keep it accurate at all times Boxing & labelling of equipment Logging equipment … into the stock management system Moving and managing stock items Picking and labelling of stock Dispatching stock Loading and unloading of delivery vehicles Counting of stock for stock checks Training Supply Chain Warehouse Operative Level 2 Apprenticeship Standard European Information Technology is a rapidly growing company in the IT and Payments sector As we expand, there will be a … Blue Scorpion, have what it takes to meet deadlines, work within budget and keep your costs to a minimum. We pride ourselves on providing a high level of customer service, with dedicated account managers each looking after their own portfolio of client relationships. More ❯

Job Overview for Customer Services We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess exceptional communication skills and a strong ability to analyse customer needs. This role involves engaging with customers via phone and other channels, ensuring their queries are resolved efficiently. Responsibilities Handle incoming customer inquiries with … products, services, and policies. Analyse customer issues to provide effective solutions and enhance satisfaction. Maintain detailed records of customer interactions through data entry. Collaborate with team members to improve service delivery and customer experience. Follow up on customer feedback to ensure ongoing satisfaction. Skills Excellent phone etiquette, demonstrating professionalism in all communications. Strong IT and analytical skills to … data entry with attention to detail for accurate record keeping. Ability to upsell products effectively while maintaining a positive customer relationship. Join us as we strive to deliver exceptional service and support to our valued customers! Job Types: Full-time, Permanent Schedule: Monday to Friday No weekends Work Location: In person More ❯

a DV Cleared Cyber Security Manager to lead and deliver cyber security services across large-scale, complex programmes within Defence. You will have the opportunity to influence strategy, manage delivery, and ensure the highest standards of security are maintained across mission-critical ICT systems. Skills and Experience Required: Developed Vetting (DV Clearance) and ability to work onsite … RMADS, JSP604, JSP440, SbD). Expertise in Public Key Infrastructure (PKI), identity management and federation, firewalls, SIEM, vulnerability scanning, and cryptography. Experience overseeing incident response, vulnerability management, and security service delivery, ideally within ITIL-aligned environments. Ability to translate complex security concepts into clear, actionable guidance for stakeholders at all levels. Skilled in relationship management, with the confidence … to ensure security outcomes are realistic, achievable, and deliver value for money. This role offers the chance to lead from the front in a consultancy renowned for innovation and delivery excellence in high-profile public sector and defence projects. You will join a talented team passionate about technology, security, and delivering tangible impact. Working on cutting-edge programmes, you More ❯

a DV Cleared Cyber Security Manager to lead and deliver cyber security services across large-scale, complex programmes within Defence. You will have the opportunity to influence strategy, manage delivery, and ensure the highest standards of security are maintained across mission-critical ICT systems. Skills and Experience Required: Developed Vetting (DV Clearance) and ability to work onsite … RMADS, JSP604, JSP440, SbD). Expertise in Public Key Infrastructure (PKI), identity management and federation, firewalls, SIEM, vulnerability scanning, and cryptography. Experience overseeing incident response, vulnerability management, and security service delivery, ideally within ITIL-aligned environments. Ability to translate complex security concepts into clear, actionable guidance for stakeholders at all levels. Skilled in relationship management, with the confidence … to ensure security outcomes are realistic, achievable, and deliver value for money. This role offers the chance to lead from the front in a consultancy renowned for innovation and delivery excellence in high-profile public sector and defence projects. You will join a talented team passionate about technology, security, and delivering tangible impact. Working on cutting-edge programmes, you More ❯

a DV Cleared Cyber Security Manager to lead and deliver cyber security services across large-scale, complex programmes within Defence. You will have the opportunity to influence strategy, manage delivery, and ensure the highest standards of security are maintained across mission-critical ICT systems. Skills and Experience Required: Developed Vetting (DV Clearance) and ability to work onsite … RMADS, JSP604, JSP440, SbD). Expertise in Public Key Infrastructure (PKI), identity management and federation, firewalls, SIEM, vulnerability scanning, and cryptography. Experience overseeing incident response, vulnerability management, and security service delivery, ideally within ITIL-aligned environments. Ability to translate complex security concepts into clear, actionable guidance for stakeholders at all levels. Skilled in relationship management, with the confidence … to ensure security outcomes are realistic, achievable, and deliver value for money. This role offers the chance to lead from the front in a consultancy renowned for innovation and delivery excellence in high-profile public sector and defence projects. You will join a talented team passionate about technology, security, and delivering tangible impact. Working on cutting-edge programmes, you More ❯

requires a balance of on-site presence (2 days per week) and remote work. The primary focus is on ensuring firewall and proxy compliance, security signoff for change requests, service improvement, relationship management, and staff development within the cybersecurity framework. Key Responsibilities: Become an SME on the Skybox firewall security toolset Enforce security and control objectives adhering to Standards … end understanding of the business/IT processes Understands what information should be communicated and when Experience of working in a wider business context with exposure to other organisations Service Delivery Security focused while maintaining a close eye on delivery Ability to prioritise, control, and react to rapidly changing demands/priorities Experienced in dealing with conflicts More ❯

Lancashire (hybrid 2 days per week on-site) Salary: £50,000-£55,000 Industry: Smart Supply Chain and Lifecycle Management About the Client Our client is a long-established, service-focused business delivering intelligent, data-driven solutions that help organisations increase efficiency, reduce operational risk, and streamline complex logistical processes. With a strong reputation for reliability and innovation, they … of national and regional clients, many of whom rely on their services as a critical part of day-to-day operations. They pride themselves on combining technology with exceptional service delivery, offering bespoke solutions tailored to the evolving needs of their customers. The organisation continues to invest in digital transformation and strategic partnerships to remain at the forefront … to turn data into practical business solutions. Bonus: exposure to DBT, Fivetran, Python, Git, data governance, or machine learning techniques. Perks & Benefits: 2 x basic annual salary Death in service 8% pension(5% employee) 25 days holiday plus bank holidays What happens next? One of our Recruitment Consultants will be in touch and inform you if youve been successful More ❯

monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between … need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive … are developed to the agreed standards and meet all legal requirements for accessibility. Take ownership of the visual identity of projects, helping to scope the solution. Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions. Works with the management team to build capability and capacity across the team. Contribute on More ❯

monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between … need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive … are developed to the agreed standards and meet all legal requirements for accessibility. Take ownership of the visual identity of projects, helping to scope the solution. Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions. Works with the management team to build capability and capacity across the team. Contribute on More ❯

monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between … need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive … are developed to the agreed standards and meet all legal requirements for accessibility. Take ownership of the visual identity of projects, helping to scope the solution. Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions. Works with the management team to build capability and capacity across the team. Contribute on More ❯

monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between … need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive … are developed to the agreed standards and meet all legal requirements for accessibility. Take ownership of the visual identity of projects, helping to scope the solution. Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions. Works with the management team to build capability and capacity across the team. Contribute on More ❯

monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Connected Learning curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between … need to have. This helps clients to realise their immediate and future strategic business aims. We are investing in our Connected Learning team so that we can grow and service more clients and are looking for passionate and talented individuals to join us on this journey. The Learning Content team design and develop a huge range of engaging, inclusive … are developed to the agreed standards and meet all legal requirements for accessibility. Take ownership of the visual identity of projects, helping to scope the solution. Work closely with Delivery Managers, Senior Instructional Designers and Learning Services leadership to scope the development of solutions. Works with the management team to build capability and capacity across the team. Contribute on More ❯

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

programme by leading procurement and contractual negotiations for technology and IT operations services. This is a hands-on role focused on securing robust, commercially sound agreements that enable effective service delivery and protect organisational interests. Role Overview You’ll manage the full contract lifecycle, from RFP support through to supplier selection and contract signature to ensuring all legal … commercial, and operational requirements are met. Working closely with transition leadership, you’ll align contractual commitments with delivery expectations and embed commercial risk management throughout. Key Responsibilities Lead the end-to-end contracting process for a major outsourcing initiative. Support supplier evaluation and down-selection, ensuring comprehensive coverage of requirements. Negotiate key terms, service levels, and commercial conditions. … Align contracts with transition plans and operational delivery needs. Embed commercial risk management into all supplier engagements. Contribute to long-term outsourcing and vendor management capability building. Your Experience Extensive experience negotiating and managing outsourcing contracts in IT and technology operations. Proven track record supporting transitions from in-house to outsourced models or between managed service providers. Familiarity More ❯

spotting opportunities, and educating on digital maturity through workshops and support. Maintain strong relationships with Google, attending webinars and events, and seeking new initiatives or pilots. Support creation and delivery of training for internal and external audiences. Work with the wider team to ensure professional service delivery by a passionate ad tech team. Lead and develop client More ❯

maintenance services as part of a major UK defence contract. Their mission is to ensure safe, efficient, and high-quality services that support operational readiness and the wellbeing of service personnel and their families. They are committed to putting customers and families first, ensuring that every service, whether a reactive repair or a major project is completed safely … standards within a high-profile and nationally significant contract. The role combines operational engagement with strategic improvement, offering variety, autonomy, and the chance to make a real difference to service delivery More ❯

a results-driven and customer-focused Business Development Manager to join a well-established and expanding field sales team. With ambitious growth plans and the ability to provide exceptional service, this role is ideal for a motivated individual with a strong background in sales, account management, and new business development-particularly from a food service business where you … business opportunities to increase sales and margin -Build and maintain strong customer relationships through regular engagement and support -Collaborate with internal departments and suppliers to enhance product knowledge and service delivery -Monitor market trends and identify opportunities to maximise profitability -Ensure all administrative and reporting requirements are completed accurately and within deadlines Key Requirements: -Proven experience in a … attendance at monthly team meetings at a central location. If you are a proactive sales professional who thrives in a fast-paced environment and is passionate about delivering exceptional service, we would love to hear from you. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in More ❯