576 to 600 of 685 Service Delivery Jobs in England

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 – £45,000 per annum (dependent on experience) Working Hours Monday – Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site engineering ...

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 £45,000 per annum (dependent on experience) Working Hours Monday Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site engineering ...

Junior Project Manager - National Security The Opportunity The Junior Project Manager role is an important project delivery support role, reporting to a Portfolio Manager within the Global Services Delivery Unit (DU). Primary Job Purpose As a Junior Project Manager you will be responsible for support to Project … Deliver contracts to agreed schedule, cost and quality targets Build effective relationships with customers, subcontractors, partners and internal stakeholders Support mobilisation and structured delivery of bids and contracts Identify, record and support the management of risks and issues associated with bidding and delivery Provide accurate reporting and forecasting ...

multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services. Key Responsibilities Lead the day-to-day operation of the technical workshop, ensuring the timely repair, refurbishment and testing of returned equipment … assets. Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery. Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures. Act as the senior escalation point for complex technical and operational ...

looking for a Technical Client Delivery Manager to take ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure successful outcomes. What … doing: Managing end-to-end delivery for multiple customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term customer partnerships and acting ...

Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator … initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. ...

senior technical point of escalation within the team whilst managing a small team and helping to ensure the department continues to deliver an excellent service across the business. Our client is one of the UK's leading providers in their industry, the business has won multiple awards in recent … absence management and ensuring adequate site cover. Monitoring the IT helpdesk queue, allocating work appropriately and ensuring tickets are progressed and resolved within agreed service levels. Acting as the senior technical escalation point for complex IT, network and infrastructure issues. Supporting and maintaining network infrastructure, servers and cloud-based ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

successful candidate will lead MDR analysts and day-to-day operations, ensuring operational quality, timely incident handling, effective customer communication, consistent reporting, and continuous service improvement. As part of the Managed Detection and Response team, you will help deliver best-in-class monitoring, detection, and response services that proactively … What you will do Lead day-to-day MDR operations, overseeing case queues, analyst workloads, SLA performance, escalations, and resource allocation to ensure consistent service delivery. Guide and review incident investigations, validating findings, assessing business impact, recommending response actions, and ensuring appropriate escalation management. Serve as a key point ...

looking for a reliable, motivated and customer-focused Service Desk Technician (Level 1/1st Line/Tier 1) to join a growing team. This role is focused on being the first point of contact for clients, handling incoming support requests, resolving common IT and telecoms issues, and ensuring … suited to someone who enjoys problem solving and helping people, takes ownership of their work, and understands the importance of clear communication and consistent service delivery. This role is primarily office-based, requiring five days a week in the office. You may also occasionally be required to travel ...

recruiting on behalf of a leading Managed Service Provider (MSP), delivering IT services into a government department. This is an excellent opportunity to join a professional IT team supporting a secure, enterprise-scale environment where you'll play a key role in delivering high-quality deskside support … users. As a Deskside Technician, you will act as the escalation point for technical issues that cannot be resolved by the 1st Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide ...

summary Act as a first point of contact for IT support requests via phone, email and facetoface. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage … user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with thirdparty managed service providers. Participate in shift and oncall rotas. Main duties of the job As an IT Operations Engineer , youll be a key part of the team responsible for keeping our digital ...

following ways: Play a key role in delivering strategic change within Custody Tax, contributing to a large scale transformation of our technology platforms and service delivery. Act as a strong and credible Product Owner within the Product function, partnering closely with the Product Manager to shape priorities, delivery … backlog, and providing clear direction to others to enable effective and predictable delivery. Work across Product, Engineering, and Operations to drive the delivery of future state capabilities and ongoing enhancements, balancing strategic intent with practical execution. Understanding client needs and our tax services, ensuring we facilitate a smooth transition ...

services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement. Why this role matters; Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility … accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high‐quality service delivery. What you’ll be here to do; • Lead Transmission performance, ensuring delivery against KPIs and service levels • Develop reporting, governance, and performance ...

continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster … Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned with organisational goals. Collaborate with stakeholders to ensure the Support Desk ...

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

Projects stream end to end — delivery oversight, team health, intake management, and capacity planning across all pods • Act as the primary interface between the Projects stream and the Product Team • Build and maintain a clear view of team capacity and project timelines, making this visible to stakeholders • Sequence … across all streams on cross-team initiatives, resourcing, and team-wide improvements • Establish and maintain a lightweight intake process for new project requests • Adapt delivery methodologies to the nature of each project • Identify and address delivery risks early, escalating where appropriate and removing blockers for pod leads • Collaborate ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...

strategies. * Design and implement security controls to mitigate threats and vulnerabilities across infrastructure, platforms and services. * Work closely with architects, technical leads, suppliers and delivery teams to deliver secure, resilient technology solutions. * Develop capability across engineering teams through mentoring, coaching and technical leadership. * Support the successful delivery … technology transformation programmes. * Champion modern engineering practices, continuous improvement and industry best practice. * Build strong relationships across the organisation to support secure and effective service delivery. Essential Skills for the Lead Infrastructure Specialist: * Degree-level qualification in Information Technology (or related discipline) or significant equivalent industry experience. * Advanced expertise ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...

with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. If you possess a combination of the following then LETS TALK! * Proven experience in IT support, service desk, or desktop support roles … troubleshooting and diagnostic skills. * Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. * Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. * Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. ...

leadership for the Royal Navy’s Data and Navy Applications software house. This is a senior leadership role within a large-scale, multi-year delivery environment supporting thousands of uniformed personnel and civil servants. The postholder will set the technical direction for the software house, ensuring that digital products … services are aligned to Royal Navy priorities, wider Defence policy and standards, and good practice in secure, modern service delivery. Scope The Technical Director will define and maintain the target technical architecture and roadmap for the software house. They will translate operational and business needs into a coherent technical ...