676 to 700 of 1,209 Service Delivery Jobs in England

of managing and growing relationships with key clients, ensuring their long-term success and satisfaction. Strategically evolve and implement best practices in customer success, ensuring consistent, scalable, and impactful delivery across the client base. Serve as a trusted advisor, driving client adoption, expansion, and renewals by aligning solutions to client goals and objectives. Partner closely with internal teams, including … of Customer Success internally and externally, representing the voice of the client across various business functions. Contribute to the development of scalable processes and tools to enhance customer success delivery across the organization. Ensure alignment with departmental KPIs, including NPS, gross retention, net retention, and customer satisfaction scores. Keep the Head of Customer Success informed of client health, project … status, and any issues that may impact performance or key objectives. Address and resolve client issues promptly, escalating when necessary to ensure a high level of service delivery. Actively participate in cross-functional initiatives, special projects, and leadership meetings to drive strategic growth for the customer success department. About You Proven experience managing clients, delivering best-in-class customer More ❯

education, advanced manufacturing, data centres and energy. From strategic development advice and appraisal, through project implementation and close-out, we put our clients’ objectives at the centre of our service delivery. Our broad multi-disciplinary expertise, agility and responsiveness makes RPS a trusted partner focussed on finding optimum solutions to our clients’ problems. Digitalisation is at the core of … our delivery model providing clients and project stakeholders with exceptional development solutions driven by specialist sector expertise, extensive experience and high calibre people. What You’ll Do Plan, review, and manage projects (both bids and live projects) ensuring client requirements and deadlines are met and are undertaken Lead the development of relationships with new and existing clients and key … strategic business plans prepared by the Operations Director and Senior Directors Lead and manage a team providing line management responsibilities and technical leadership to guide the team in project delivery Lead and participate in building a positive team spirit and maintain a culture that retains employees, identifies talent, promotes, and supports career development Mentor and manage individuals within the More ❯

data security, compliance, and business needs. Collaborate with internal stakeholders including IT, Legal, InfoSec, and Finance to align procurement activity with strategic objectives. Monitor and manage vendor performance, ensuring service delivery against contractual obligations. Conduct market analysis and benchmarking to ensure competitive pricing and innovation in sourcing. Support software license audits and ensure ongoing compliance with vendor terms. More ❯

high level of satisfaction with key senior-level decision makers and influencers. Serves as the primary conduit for other company resources dealing with the client. Ensures that operational and service delivery standards are being met and creates a demand for the organizations products and services by raising their profile with clients. May manage the revenue growth of existing … sales efforts and other formal procurement processes. Provides regular updates to finance and executive leadership on progress toward financial goals. Ensures compliance to the contract (to include assessment of service levels). Consults with legal and finance on contractual matters, and works with appropriate leadership to resolve contractual issues. Ensures accuracy of client invoice and maintains appropriate supporting records. More ❯

Head of Data Center Operations KSA (Saudi National), DCC Communities AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have … datacenter build out and start up. - Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices. - Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma. Our inclusive culture empowers Amazonians to deliver the best More ❯

modern, scalable technologies are used to meet business needs. Champion the non-functional qualities of our data products-supportability, testability, security, compliance, maintainability, and performance. Drive progress towards our Service Level Objectives (SLOs), ensuring our systems are reliable and resilient. Partner closely with Principal Engineers and technical architects to define and design data solutions aligned with product goals. Collaborate … guide teams through delivery. Provide hands-on support during build phases-pair-programming, prototyping, reviewing code, and ensuring test coverage is solid. Support incident response when needed, partnering with Service Delivery to resolve critical issues efficiently. Knowledge Sharing & Documentation Build deep expertise in our BI products and share that knowledge across the business. Own the publication and upkeep More ❯

With over 100 years of combined industry experience, they support more than 150 firms. The team blends deep financial services knowledge with a commitment to innovation and client-focused service delivery More ❯

Offre publiée il y a 3 jours job requisition id JR Agence : Cicero Description du poste : Responsible for leading the management on multiple and sometimes large and complex client service delivery. Involved in planning, strategy development and creative input. Plays a significant role in business development, seeking out new opportunities and areas for organic growth whilst also having involvement … across complex sectors. You will play a pivotal role in shaping and leading client engagements, driving business growth and upskilling junior team members. Key Responsibilities Lead the development and delivery of thought leadership and research-based campaigns for clients in financial services, technology, infrastructure, and health. Act as a senior strategic advisor to clients, offering insight-led counsel on More ❯

to expand the company's client portfolio, targeting new federal government agencies outside of the Defense while deepening existing relationships. Operational Excellence: Maintain and enhance operational efficiency, ensuring that service delivery meets and exceeds client expectations. Financial Oversight: Oversee financial performance, including budgeting, forecasting, and cost optimization, ensuring sustained profitability. Compliance and Governance: Ensure adherence to federal government More ❯

of planned downtime Revise, maintain and test business continuity plans for MM Develop a basic working knowledge of related systems and processes Relationship and key contacts Internal Supply Chain, service delivery, Finance (including tax,) and DIO teams across the UK, Europe and Asia IT development and support teams External supply chain partners What we look for 5+years experience More ❯

with Nutanix our sales team and other cross functional stakeholders, our legal team has built a reputation as a change agent; a team that embraces innovative business models, pioneering service delivery, technology and business process best practices to drive business success. We offer a unique culture, which is empowered by our Culture Principles: We Own It, We Work More ❯

of planned downtime. Revise, maintain, and test business continuity plans for MM. Develop a basic working knowledge of related systems and processes. Relationship and key contacts Internal Supply Chain, service delivery, Finance (including tax), and DIO teams across the UK, Europe, and Asia. IT development and support teams. External supply chain partners. What we look for 5+ years More ❯

the forefront of this effort, leading complex sales cycles for a product that delivers transformative outcomes for care providers and the people they support through streamlining workflows and improving service delivery. You will own deals from the first meeting to the signed contract, navigating multi-stakeholder environments with skill and precision. In a sector crying out for innovation, you … a diverse range of stakeholders, including operational, clinical, digital, and financial buyers, and guiding them through a structured evaluation process. Designing transformative solutions: Working hand-in-hand with our Delivery and Customer Success teams to co-design impactful trials and proposals that deliver on our promises. Levelling up our sales playbook: Bringing your insights from the field to constantly More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What’s Next? If you’re excited about this Customer Service Graduate role and want to learn more, I’d love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career! My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What's Next? If you're excited about this Customer Service Graduate role and want to learn more, I'd love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯

Innovate team. In this hands-on role, you'll be a visible and proactive presence - floorwalking to assist users, resolving technical issues before they escalate, and ensuring seamless ICT service delivery. You'll work closely with our ICT Service Desk and Operations Team Leaders to maintain high service standards and meet SLAs. We're looking for someone … with: A logical, methodical approach to troubleshooting Excellent communication and customer service skills A collaborative mindset and a proactive attitude If you're ready to make a real impact and help shape a user-friendly, responsive ICT environment, wed love to hear from you. *Please note, we have 2 vacancies available for this role. 1 will be based at … operational needs and lifecycle management. Contribute to Knowledge Management by creating and updating comprehensive system and process documentation using best practice standards. Assist in the development and maintenance of service documentation as defined in the Service Catalogue. Coordinate and manage the secure decommissioning of redundant ICT equipment, ensuring compliance with Waste Electrical and Electronic Equipment (WEEE) regulations and More ❯

Analyst who will drive operational excellence within our social housing services. In this role, you will analyse and optimise business processes to ensure efficient, cost-effective, and tenant-focused service delivery. Working closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of our housing operations. You will be conducting in-depth … analysis of existing business processes including tenant services, repairs, asset management, and customer support, and recommending and designing process enhancements that streamline operations, reduce costs, and improve service quality. Working with external partners, contractors, and regulatory bodies to ensure process improvements meet compliance and customer expectations, you will analyse performance metrics (e.g., tenant satisfaction, repair times, rent arrears) to … laws, and health and safety standards. About you The successful candidate will have proven experience in business process analysis, ideally within social housing, local government, or a similar public service environment with professional certifications such as Lean Six Sigma Green/Black Belt and Agile. We are looking for someone with the ability to analyse complex business processes and More ❯

of the University. You will lead a diverse, high-performing team of around 125 professionals, directing operational and capital budgets of up to £15M to deliver an integrated digital service across a multi-site institution. This includes spearheading generative AI integration, modernising technical architecture, and driving service excellence through strong governance, security and innovation. What You’ll Do … a culture of compliance, cybersecurity and information governance, embedding sector-leading practices across the institution. Lead and inspire a collaborative, customer-focused ISS function, ensuring responsive, inclusive, and innovative service delivery. Deliver robust budgetary and project management, ensuring value, transparency, and impactful technology investment. Build effective cross-University partnerships and represent the University externally at national and sector forums. … Contribute actively to professional services leadership, promoting values-driven leadership, diversity, inclusion, and service excellence. About You You are a visionary, values-led leader with significant senior-level experience delivering digital services within large and complex organisations. With an excellent understanding of information governance, enterprise architecture, strategic investment and customer-led innovation, you can inspire change and deliver results. More ❯

our dynamic Infrastructure team. Reporting to the Infrastructure Team Leader, you will play a pivotal role in maintaining and enhancing our IT systems, ensuring seamless operations and top-notch service delivery. Key Responsibilities: Active Directory Administration: Oversee and manage Active Directory (AD) systems. SCCM/Intune Management: Expertly handle SCCM or Intune for efficient system management. Application Deployment: Deploy … participate in continuous improvement activities. What Were Looking For: Intune & MDM Expertise: Proficiency in Intune and Mobile Device Management (MDM). MSP/Enterprise Experience: Background in a Managed Service Provider (MSP) or enterprise environment. SCCM/Intune Proficiency: Expertise in packaging and deploying applications using SCCM current branch or Intune. System Centre Knowledge: Experience with administering and deploying … as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one More ❯

regions. Collaborate closely with the Global Senior Support Manager to build strong relationships with regional teams, support colleagues, and key stakeholders, ensuring effective issue resolution and continuous improvement in service delivery. Job Responsibilities • Provide reactive support services such as second level support to the regional teams and partner network • Through provision of proactive services, help Hexagon MI regions improve … the region to help with the support of their customers; thus, improving standards and avoiding duplication of effort. • Work with the regional support teams to generate, manage & promote self-service support solutions, forums and communities • Create template customer training courses and documentation that can be localised with the regions; thus, improving standards and avoiding duplication of effort. Product adoption More ❯

the nuclear decommissioning sector. Partner of the Design Services Alliance. Expertise in waste management services for strategic nuclear clients in the UK. Offering life extension and feasibility assessment services. Delivery of tasks and support requests to quality and schedule. Maintaining effective communications with a wide variety of stakeholders, from plant-based staff to off-site design teams. Supporting timely … relevant discipline or a chartered & member of an appropriate institute Nuclear site experience (preferably Sellafield) and operating in a site-based role. Background experience demonstrating a record of successful delivery to timescales. Experience with installation design packages and instrument datasheets. Familiarity and experience of working and complying with applicable SL Practices, standards, and engineering guides Familiarity with SL systems More ❯

time insights, helping people live more independently and safely. As a growing company at the forefront of assistive technology, we combine cutting-edge innovation with a deep commitment to service excellence. We're proud to be making a meaningful difference-and we're just getting started. The Role We're looking for a strategic and hands-on Head of … Operations to lead and optimise our operational performance across supply chain, logistics, customer support, and service delivery. This is a pivotal leadership role, responsible for ensuring our services are delivered efficiently, reliably, and with exceptional quality. You'll oversee the development and implementation of KPIs and dashboards to monitor performance and drive continuous improvement. Working closely with the Head More ❯

networks, backups, and security systems. Act as a subject matter expert, contributing to strategy, governance, and technology roadmaps. Lead the Technical Support team, manage escalations, and ensure high-quality service delivery. Represent the team at CAB meetings, reviewing and approving infrastructure changes. Oversee and influence budgets: £4M operational contracts £4M capital projects £2M Microsoft cloud spend £1.5M outsourced services More ❯

Social Care systems in line with business requirements. Support system improvements aligned with the ICT strategy. Apply functional knowledge of LCS Social Care systems to resolve issues and enhance service delivery. About You We're looking for someone who is: Experienced in Liquidlogic systems (LCS, EHM/EHP, ContrOCC). Knowledgeable about Children's and Families services and related More ❯

Social Care systems in line with business requirements. Support system improvements aligned with the ICT strategy. Apply functional knowledge of LCS Social Care systems to resolve issues and enhance service delivery. About You We're looking for someone who is: Experienced in Liquidlogic systems (LCS, EHM/EHP, ContrOCC). Knowledgeable about Children's and Families services and related More ❯