726 to 750 of 872 Service Delivery Jobs in England

As a Client Relationship Manager , you will be the strategic point of contact for one or more key clients. You will own the relationship, drive account growth, and ensure delivery excellence. This role involves deep collaboration with internal delivery teams and external client stakeholders to co-create IT solutions that align with business goals. Key Responsibilities: Client Relationship … s business roadmap. Identify cross-selling and up-selling opportunities across IT services (e.g., cloud, digital transformation, data, cybersecurity). Drive revenue growth and contribute to overall business targets. Delivery Oversight: Work with delivery teams to ensure successful execution of projects and SLAs. Resolve escalations and ensure high-quality service delivery. Monitor KPIs and project health across … all engagements in the account. Stakeholder Management: Coordinate with internal technical, sales, and delivery teams. Provide regular updates to internal leadership and client stakeholders. Conduct quarterly business reviews (QBRs) with clients. Innovation & Advisory: Stay abreast of industry trends and client-specific challenges. Advise clients on emerging technologies and IT strategies. Promote innovation and continuous improvement within the account. Required More ❯

Job Description - Supplier Management Specialist (16013) Job Description Description TEAM The ITSO (IT Services Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet's future growth plans and ambitions. Supplier Management is a key function, ensuring services are provided on time … or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation. Business Area Business Area Service Delivery Primary Location More ❯

meet HTM 03-01 standards. Reviewing validation reports, identifying remedial actions, and ensuring follow-up will also be key responsibilities. Building strong client relationships and spotting opportunities to improve service delivery will be central to your success. The ideal candidate will have hands-on experience with HTM 03-01, including practical knowledge of cleanrooms, LEV systems, or similar More ❯

value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and service delivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or More ❯

acumen with the ability to translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets More ❯

ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are now looking to recruit an Area Co-ordinator to work for our Engineer Attendance team in our Leeds office. Reporting More ❯

provide guidance, and build packages Progress and close deals with professionalism and confidence Account Management Serve as Account Manager for all clients post-sale Liaise between clients and the service delivery team to ensure smooth operations Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and More ❯

key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The Colleges mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim More ❯

key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The Colleges mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim More ❯

skills and experience. To excel in this role, you will need to demonstrate: ESSENTIAL EXPERIENCE & SKILLS Understanding of Innovation and Emerging technology – Awareness of how new technology and innovative service design approaches can support the growth of debt advice services. Knowledge of the Debt Advice Sector – Understanding of debt advice services, financial inclusion, and regulatory frameworks (e.g., FCA, MaPS … teams, public bodies, and sector stakeholders to deliver on project objectives Technology & Digital Debt Advice Landscape – Understanding of how digital tools, technology infrastructure, and innovation impact debt advice delivery. Service Design & Delivery Models – Awareness of different debt advice delivery models (face-to-face, digital, telephone-based, hybrid) with a strong understanding of accessibility and the impact of … vulnerable circumstances on service delivery. Technology & Sector Analysis – Ability to assess sector trends, anticipate future demand and horizon scan to inform investment decisions. Problem-Solving & Innovation – Ability to consider issues from multiple angles and navigate complex problems effectively. DESIRABLE EXPERIENCE & SKILLS: Digital Transformation Experience – Understanding of the challenges, risks and opportunities of undertaking a digital transformation programme. Impact and More ❯

value to their customers. As part of their next phase of expansion, they’re investing heavily in their Salesforce platform to streamline sales operations, improve customer onboarding, and enhance service delivery. They’re seeking a Salesforce Developer who can take ownership of building scalable, innovative solutions that support their global client base. This is more than just a coding More ❯

bottom line. Negotiating and closing deals, with a focus on providing value-based solutions. Collaborating with our technical and architect teams to ensure a smooth transition from sales to service delivery. The Requirements Minimum 3 years experience in an IT sales role Track record of exceeding targets Benefits Flexible working Mobile/laptop provided Private healthcare Interviews for this More ❯

share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor - Japanese and Chinese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for … overseeing operations of the customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer … service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance More ❯

share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor - Japanese and Chinese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for … overseeing operations of the customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer … service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance More ❯

share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor - Japanese and Chinese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for … overseeing operations of the customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction. Developing and implementing VW customer … service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance More ❯

Medical Education support services team the Education and Simulation Technicians support the Lead Education and Simulation Technician in providing an advanced, comprehensive wide range of technical support for educational delivery and events at Medical Education Leeds and across the Leeds Teaching Hospital estate. The post holder will make sure that teaching areas are fully prepared for education. This includes … ensuring audio visual equipment, medical meat (animal tissue), part task trainers, complex simulation devices and virtual reality kit is prepared and available for educational delivery in classroom and clinical teaching areas. They will support users in the use of a variety of complex clinical skills simulators and models. The Education and Simulation Technician will be involved in the development … excellent team member with effective communication skills across all platforms and work alongside the wider Medical Education Team. They will be able to provide expert technical advice and support service users, faculty, and course directors in the development of new courses/educational events. The Education and Simulation technician will have the ability to make decisions that are not More ❯

Are you a passionate leader with a knack for delivering exceptional customer experiences? Our client is seeking a dedicated and experienced Customer Service Manager to join their team on a 12-month maternity cover contract . This pivotal role supports the day-to-day management of the Customer Service function, ensuring the company’s reputation for outstanding care … is upheld. About the Role As Customer Service Manager, you will: Lead and support a team of customer service representatives. Monitor KPIs and drive continuous improvement. Handle escalated inquiries with professionalism and empathy. Refine policies and processes to boost efficiency. Leverage AI tools to enhance service delivery. Collaborate with Product, Tech, Operations, Brand, and Growth teams. Maintain … and update service tools and documentation. Prepare the team for product launches and campaigns. Additional Responsibilities Coordinate with the warehouse team for accurate order fulfilment. Use the Warehouse Management System to track performance metrics. Communicate campaign and product updates across teams. What We’re Looking For Proven experience in customer service management or supervision. Strong leadership and interpersonal More ❯

IT Managed Service Engineer Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided … the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Were looking for an IT Managed Service Engineer to join our team and deliver high-quality technical services to our Managed Service customers. This is a full-time field-based role with flexibility to work … across various healthcare settings. Youll be responsible for installations, upgrades, break-fix support, and ongoing system maintenance. What youll do As an IT Managed Service Engineer, youll deliver technical services efficiently and professionally, ensuring customer satisfaction and system reliability. Youll provide on-site and remote support, maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key More ❯

Salary: Up to £55,000 per annum Are you an experienced 3rd Line Support Engineer looking to take on a challenging and rewarding role in a fast-paced Managed Service Provider (MSP) environment? We're seeking a skilled technical specialist to provide advanced support, lead complex problem resolution, and play a key role in delivering high-quality IT services … Azure, and Active Directory. Troubleshoot and maintain networking infrastructure (routers, switches, firewalls, VPNs, Wi-Fi). Support virtualisation platforms (VMware/Hyper-V) and cloud solutions. Assist with project delivery, including system upgrades, cloud migrations, and new deployments. Mentor and support junior engineers, sharing knowledge and best practices. Maintain accurate documentation for client environments, processes, and solutions. Collaborate with … the service desk and project teams to ensure consistent, high-quality service delivery. What You'll Bring 3+ years' experience in a 2nd/3rd Line role within an MSP or IT services environment. Strong technical knowledge of Microsoft technologies (Windows Server, O365, Azure, AD, Exchange). Experience supporting firewalls, switches, and routers (Cisco, SonicWall, or similar). More ❯

Desk Support Engineer: Providing first and second-line technical support for hardware, software, network, and system issues. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude. Acting as the IT representative across all bases UK/FR/BE/NL - primarily based in the UK Travelling to and supporting … and perform routine maintenance and upgrades. Assisting with onboarding/offboarding employees, including configuring devices and access permissions. Collaborating with central IT teams and local stakeholders to ensure smooth service delivery. Thinking outside the box to deliver creative, timely solutions to unique problems in a fast-paced hospitality environment. PROFILE: Fluent in French and in English with strong communication More ❯

maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI … platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM, HRSD, CSM More ❯

IAM services Join a Mission That Matters Are you a skilled Lead DevOps Engineer with a passion for Identity and Access Management (IAM) and a strong background in product delivery? Do you want to make a measurable impact in reducing cyber risk across the Home Office by supporting the evolution of its IAM platform? We're looking for a … Lead DevOps Engineer to take ownership of the development and delivery of our strategic product roadmap for the IAM platform (SailPoint) -alongside other supporting systems that bolster our cyber defence posture. Your Role: Building, Leading, Delivering As the Lead DevOps Engineer, you'll lead the design and development of new functionality, tools, and monitoring solutions that enhance the IAM … platform's reach and capabilities. You'll collaborate with cross-functional teams to ensure the seamless delivery of services that directly reduce the risk of internal cyber threats. This role combines technical leadership , CI/CD oversight , and strategic platform engineering -with a strong focus on modern DevOps practices and secure service delivery. What You'll Do Deliver More ❯

and care - with profits going back into our local authority to benefit the community. This is not an IT driven Analyst role. To support the development, management and successful delivery of critical analysis and project management of key projects within Dorset Council's Community Partnerships Transformation Programme. To ensure projects are defined according to customer need and strategic objectives … and planning reflects Dorset Council's digital service design approach. To deliver key pieces of policy and business analysis relevant to projects, including report drafting for engagement findings, financial analysis of service devolution and mapping of current service delivery. To manage and mitigate risks, escalating to governance channels such as Programme Board or SLT. To monitor progress … practice, and legislation and horizon scan for digital and technological change and analyse how these can best benefit Dorset. To ensure effective control of allocated project and/or service budgets and delivery of high-class services, often to challenging deadlines. Build and manage effective working relationships with internal and external stakeholders and partners. To co-ordinate other More ❯

be required to have access to this software. If you are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of … customer service in line with corporate Service Level Agreements. Main duties of the job As a Junior Digital Support Technician - Asset Management, you will play a key role in supporting the Trust's digital infrastructure by ensuring the effective management, tracking, and lifecycle maintenance of IT assets. Working within the Digital Services Directorate under the Technology - Digital Operations … a robust Configuration Management Database (CMDB), coordinating asset deliveries and installations, and ensuring compliance with procurement and financial policies. You will be responsible for logging and resolving incidents and service requests, supporting hardware and software deployments, and contributing to the upkeep of accurate asset records. The role involves close collaboration with Digital Support Technicians, Application Support teams, and external More ❯

Delivery Consultant - Data & Analytics, AWS Professional Services Job ID: AWS EMEA SARL (UK Branch) Do you like helping customers implement innovative solutions and solve technical and business challenges using the latest cloud computing and AI technologies? Do you have experience implementing systems that handle sensitive data and the consultative and leadership skills to launch a project on a trajectory … other data services. Experience in architecture, software design and operations in hybrid environments as well as complex projects at scale. - Solutions - Demonstrated consulting skills, ideally through previous roles and delivery of on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding and extracting customer requirements, creating consulting proposals and packaged data … solution offerings, and supporting commercial negotiations - Delivery - Engagements will include onsite projects proving the use of AWS data and AI services. Strong verbal and written communication skills, with the ability to work effectively across internal and external organisations. - Insights - Work with engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share More ❯