Technical Support Specialist - German Speaking
- Hiring Organisation
- Synthesia
- Location
- London, United Kingdom
- Salary
- £ 70 K
including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.Technical Support SpecialistAs a Technical Support Specialist, you’ll play a key role in ensuring Synthesiadelivers a reliable and consistent experience for our customers. … Engineering with clear diagnostic details and impact assessmentsReproduce reported issues in internal environments to identify root causesAnalyse logs, data, and customer configurations to support investigationsValidate fixes or patches and confirm resolution with the customerDocument findings, solutions, and technical procedures for future referenceCollaborate with Product and Engineering teams to report ...