51 to 75 of 97 Support Specialist Jobs in England

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯

Job Title: Desktop Support Specialist - Retail Environment Location: Northampton, UK Contract 12 months - Extendable Role Overview: We are seeking a Level 1 DSS Engineer with strong experience in retail IT environments, including POS systems, to provide end-to-end IT support. The engineer will ensure seamless operations across desktops, servers, networks, and retail point-of-sale systems. Key … Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows 10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle … incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and related retail hardware. Ensure POS software and hardware uptime, including upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯

Job Title: Shopify Developer & IT Support Specialist Location: London HQ – Hybrid working available Salary - £55,000 About Cult Furniture At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a … a technically skilled, problem-solving all-rounder to join our team — someone who can develop and optimise our Shopify store while also being the go-to person for IT support and infrastructure across the business. This role will be a mix of hands-on development , project coordination with our external Shopify agency , and internal IT support . Key … agency. • Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools). • Ensure the site is optimised for SEO, page speed, and mobile responsiveness. • Support A/B testing and CRO initiatives. IT Support & Systems Management (Approx. 20%) • Act as the in-house IT point of contact for day-to-day hardware/ More ❯

Are you a skilled IT Support Specialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to … range of industries, ensuring smooth day-to-day IT operations. The role will involve troubleshooting, system administration, and maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers … patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent More ❯

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers … performing system installations and updates, and helping to maintain infrastructure and security systems. You’ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT support role Good understanding of Microsoft 365, Windows operating systems, and basic networking Strong communication and problem More ❯

Support Engineer - Manchester - Onsite I'm currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They're seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers … performing system installations and updates, and helping to maintain infrastructure and security systems. You'll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: Deliver 1st/2nd line technical support Diagnose and resolve issues involving hardware, software, printers, and networks Perform installations, updates, and configuration tasks Support the maintenance of infrastructure, backups, and basic security systems Log and manage support tickets using a helpdesk system Communicate clearly with users and escalate more complex issues where necessary Key Requirements: Proven experience in a 1st/2nd line IT support role Good understanding of Microsoft 365, Windows operating systems, and basic networking Strong communication and problem More ❯

Job Title: Desktop Support technician L2 Location: Onsite in various locations in London area Shift: Monday through Friday; Night shift (12 pm to 8 pm GMT ) Duration: One year contract with extensions on a yearly basis (PAYE position inside IR35) Start Date: December 1st, 2025 Pay: £ 25 per hour Principal Duties and Responsibilities: The Desktop Support Technician - Level … provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for desktops, laptops, printers, mobile devices, and … software issues from Level 1 support. Install, configure, and upgrade operating systems and applications. Manage user accounts, permissions, and access controls in Active Directory and other identity management systems. Support network connectivity issues, including LAN, Wi-Fi, VPN, and remote access troubleshooting. Deploy and manage desktop imaging solutions for device rollouts and replacements. Assist in IT security initiatives, including More ❯

Do you have a keen interest in IT? If so, we have an exciting role available within our IT Support team. You will provide telephone, web, and face-to-face support to all business users regarding IT incidents and requests. What you'll do In this role, you will: diagnose and resolve first and second-line IT incidents … and requests to agreed Service Levels Agreements (SLAs) help support projects to deliver new or changed services across the organisation build and configure laptops, desktops and tablets build and configure mobile phones, both smart and dumb maintain accurate and up-to-date asset information in the ITSM tool repair broken IT equipment so that it can re-used install … accounts, software and hardware for new starters and movers disable accounts and access for leavers set up customers with access to network folders or files act as the IT Support Specialist in responding to issues at our Operations Centre safely move IT equipment when business users change location assist with the onboarding of new IT Support Specialists More ❯

We’re Hiring: Dynamics NAV Support Specialist 💰 Salary: Up to £50,000 📍 Location: Hybrid We’re looking for a skilled professional to take ownership of supporting, maintaining, and enhancing our NAV environment, ensuring smooth operations across Finance, Warehousing, Sales, Purchasing, and Inventory. In this role, you’ll be the go-to expert for all NAV-related incidents and … service requests, working hands-on with both end-users and developers to keep our systems running efficiently and continuously improving. 🔧 What You’ll Do Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017. Investigate, diagnose, and resolve user issues from posting errors and dimension conflicts to process and access issues. Perform NAV configuration and setup (Chart of … Accounts, VAT setup, item categories, etc.). Work directly with SQL Server to troubleshoot data issues and support reporting needs. Maintain and troubleshoot C/AL customisations, with future exposure to AL and Business Central upgrades. Collaborate with external partners and developers on escalations and enhancements. Support data migrations, testing, and upgrades. Create clear documentation and user guides More ❯

and LinkedIn’s Top 25 Startups , AutoGrab is one of the fastest-growing tech companies in the region — and we’re just getting started. Role Overview As a Customer Support Specialist , you’ll be the primary contact for our customers — guiding onboarding, resolving enquiries, and building durable relationships that drive adoption and retention. This is a hands-on … phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who love helping customers and can switch seamlessly between product support, follow-ups, and clear documentation. Key Responsibilities Customer Onboarding & Engagement Lead new customers through setup, configuration, and initial product training Making and adjusting bookings through leads and supporting with appointments planning … Customer Advocacy & Retention Champion the customer voice; collect and relay feedback to influence roadmap and quality improvements. Monitor health/usage to identify at-risk accounts, reduce churn, and support renewals and upsell conversations. Operational Excellence & Administration Proactive follow-up: Close the loop on outstanding questions and queues; confirm outcomes and next steps with customers. CRM management: Keep impeccable More ❯

relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. As a Customer Support Specialist, you'll be the first point of contact for our customers and you'll be helping solve any queries and help troubleshoot any problems. Put simply, our … Customer Support Specialists are the digital face of Kroo! We believe our people and culture are what makes Kroo different, so we're keen to promote people development within the company so you'll also get the chance to broaden your skill-set and experience. We work in cross-functional collaborative teams, so you'll also work alongside our … frustrations or hopes of our customers, seeing where we can change our processes, tools or product to serve them better Identify customers who might be vulnerable and ensure we support them when needed Work closely with our financial crime team to act as the first line of defence to help spot and investigate trends Understand, prioritise and escalate customers More ❯

As a Customer Support Specialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion.What you’ll be doing: Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation in … drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone interactions, clear writing, and quick typing skills to … to 41) & options to buy and sell Discretionary bonus Private healthcare Paid lunch break Enhanced family-friendly benefits £500 per year to spend on learning and development Eye health support Paid time off for volunteering Fortnightly work events, monthly department lunches, bi-annual company events And if this wasn’t enough, we have plenty more, less exciting, but equally More ❯

Do you want to join a cutting-edge fintech organisation that’s revolutionising the financial markets with their innovative trading platform? We’re seeking a talented Client Service Specialist to join this dynamic and technical team, shaping the future success of the business. Your Role: As a Support Specialist, you’ll play a key role in ensuring … smooth operation and reliability of the platform. If you're looking to join an innovative company with a fantastic working culture then apply today! Your responsibilities will include: Application Support and Deployment: Deliver high-quality support for our trading applications and ensure seamless deployments. Monitoring Systems: Configure, tune, and optimise monitoring systems for maximum efficiency. Incident Response: Manage More ❯

MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer Support Specialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯

Cobalt is proud to be partnering with a world-renowned property technology company that's transforming how real estate businesses operate. As an Application Support Specialist, you'll be the trusted expert for clients-resolving issues, improving processes, and supporting a suite of market-leading property management solutions. Expect autonomy, variety, and the chance to grow your technical … and client-facing skills within a collaborative, forward-thinking environment. Key Responsibilities: Provide expert application support, troubleshooting, and resolution for property management software users. Advise clients on best practices and system optimisation to enhance business performance. Research, analyse, and resolve software functionality and reporting issues. Manage software updates, integrations, and testing to maintain system reliability. Document and share technical … of property management or real estate accounting processes. Proven ability to analyse technical issues and provide effective resolutions. Experience working directly with clients or end users in a technical support environment. Degree in Business, Finance, Computer Science, or related field (or equivalent experience). If this sounds like you, we'd love to hear your story. Send what you More ❯

network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is hiring a Service Support Specialist to join its Network Operations Centre in the UK. The role is hybrid, requiring 5 days per week at the HQ in St Ives, Cambridgeshire, with the … remainder remote. Youll support a key customer by delivering high-quality administration and customer service, assisting field engineers and contractors, managing maintenance schedules, and updating ticket systems. Responsibilities include monitoring site alarms and CCTV, maintaining trackers, producing reports, and ensuring smooth site transitions. Youll collaborate with NOC colleagues, engineers, and customers in a fast-paced environment. Additional tasks may … be assigned by management as needed to support operations. What youll bring? Excellent written and verbal communication skills are essential, along with strong attention to detail and accuracy. You must be able to manage your time effectively, prioritise urgent tasks, and meet tight deadlines. Exceptional customer service and a positive, solution-focused attitude are key to building strong relationships More ❯

Excel are currently looking for an experienced Training and Support Specialist for a fascinating permanent position based in the south of the UK to design, develop and deliver exciting internal training programmes on behalf of a globally known client. You will play a highly important role in spreading their outstanding MRO/ERP system to various internal departments … various sites across the UK as well as the occasional international base. Additionally, a successful candidate with be tasked with: • Act as a key point of contact for user support and troubleshooting, • Maintain training standards and continuously improve training effectiveness, • Represent our client through external meetings with the software developer, • Provide expert internal user support. In an ideal world More ❯

Position: IT Support Specialist (Second Line) Are you the go-to person when complex IT issues arise? Do you thrive in environments where no two days are the same? We’re on the lookout for a Second Line Systems Engineer to strengthen our technical support team in Cornwall. You’ll be part of a close-knit group … or performance risks. Sharing knowledge with colleagues and helping less experienced technicians grow. Keeping documentation accurate and up to date. Skills & Background At least 2 years in a technical support or IT service role. Confidence working with Microsoft 365 (Exchange, SharePoint, OneDrive, Azure AD). Strong understanding of networks (LAN/WAN, VLAN, VPNs, Wi-Fi, IP addressing). More ❯

Job Title: IT Support Administrator Location: CSE Crosscom, UK (Office-Based) Background: CSE Crosscom is seeking a proactive, customer-focused IT Support Administrator to join our dynamic IT team. In this role, you will be responsible for managing and supporting our cloud-based IT infrastructure, focusing on Microsoft 365, Entra, Intune, Samsung Knox, and Cambium for network infrastructure. … to perform their roles with maximum efficiency. The ideal candidate will have a strong background in cloud technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of our cloud-based systems, including Microsoft 365 (with a strong focus on Office 365, Entra, and Intune … alongside overseeing mobile device management using Samsung Knox and network infrastructure powered by Cambium. You will ensure all IT systems, applications, networks, and hardware are running optimally, providing excellent support and training to users. You’ll also collaborate with the Head of IT to continually improve processes, security, and efficiency across our IT environment. Key Responsibilities: Microsoft 365 Administration More ❯

Field Support Specialist. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Field Support Specialist. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯

Join Our Team as a Technical Support Desk Engineer ?? Location: Guildford (Office-based) ?? Contract: Full-time, Permanent (PAYE) ?? Salary: £32,000£37,000 + Paid Overtime (Saturday rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do … in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key player in delivering top-tier support across the UK and Ireland. ?? What Youll Be Doing As a Technical Support Desk Engineer, youll be the go-to expert for our domestic boiler and hot water … products. Youll provide remote technical support, troubleshoot issues, and guide customers, engineers, and installers to effective solutions. Your day-to-day will include: Handling inbound calls and emails with professionalism and technical know-how Diagnosing faults and offering pre-sales and post-sales support Managing warranty claims and dispatching jobs to engineers Registering products and maintaining accurate system More ❯

2nd Line IT Support Engineer Greater Manchester Hybrid £30k - £35k SR2 are helping to recruit an experience 2nd Line Engineer for one of our Manchester based clients. The client is an established and award-winning managed service provider and are looking to grow their team. If you're passionate about technology, enjoy solving problems, and want to work in … a supportive, hands-on environment, then this could be the role for you. Role: Provide 2nd line support across hardware, software, and network issues Troubleshoot, resolve, and escalate technical problems as needed Support system rollouts, upgrades, and improvement projects Maintain accurate documentation of incidents and resolutions Requirements: Proven experience in a 2nd line IT support role Strong More ❯