76 to 100 of 574 Support Specialist Jobs in England

and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. The Lead IT Support Specialist is a crucial role within our international organisation, responsible for providing advanced technical support within the IT support team, which includes colleagues based in various … global locations. This position involves resolving complex technical issues, mentoring support staff, both locally and remotely, contributing to the development of global support processes and documentation, and ensuring a high level of customer satisfaction. The Lead IT Support Specialist will act as an escalation point for challenging technical problems, and for stakeholders, and will play a … key role in maintaining the efficiency and effectiveness of the IT support function. What you'll be doing: Serve as the primary point of escalation for complex technical issues Provide advanced diagnosis and resolution for hardware, software, and system-related issues, Mentor IT support staff, providing guidance and training. Participate in the creation and implementation of IT support More ❯

Technical Support Specialist (Bilingual - English/Spanish) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯

have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will … internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or partner vendors and escalate where … service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line IT support role. Although a specific Service Desk Analyst job history or experience is not essential, we More ❯

Responsible For Providing comprehensive support for key applications, ensuring their optimal performance, and assisting users with functional and technical issues. Key Purpose of Job Ensure the core applications (ERP ecosystem) are fully administered and supported. The role will start during the final rollout and commissioning of the system and as such will develop key knowledge that will be critical … for the longer-term support of the application. Key Tasks Provide day-to-day support for Core Applications, including troubleshooting and resolving technical issues. Be the main point of contact (1 st line – password and access requests; 2 nd line – break fix, configuration), assisting end-users with system-related queries and providing training as needed. Monitor system performance … ensuring minimal disruption to business operations. Manage Customer Influence requests and internally communicate 3 rd party upcoming releases for the purposes of facilitating process optimisation and improvement. Encourage and support the business to align with Best Practices and ensure technical debt is kept to a minimum within the solution. Maintain detailed documentation of system configurations, processes, and procedures. Work More ❯

Leo Recruitment Limited - IT Recruitment Solutions 2nd Line Support Engineer Salary: Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme: Be part of the Employee Ownership Trust and share in the company’s success. Fully funded certifications and training (worth thousands!). … remote working - you can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for laptops, desktops, and tablets. Support Expertise: Handle and resolve IT … support queries and service requests with confidence. Project Work: Participate in exciting IT projects and on-site support as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online More ❯

Follow up on actions and keep customers updated. Participate in training sessions. Order and coordinate spare parts and engineer resources as needed. Maintain rapport with customers by understanding their support needs. Manage incidents through to resolution, liaising with vendors and escalating when necessary. Meet KPIs set by the Service Centre Manager. Candidate Profile: This role is focused on customer … support, not technical troubleshooting. Experience in retail, customer service, coordination, or administration is desirable but not essential, as training will be provided. Proficiency in Microsoft Office applications is required. Key Requirements: Experience in customer service or related environments. Computer literacy, especially MS Word, Excel, Outlook, Teams. Call handling and customer service experience is advantageous. Ability to work independently and … part of a team. ITIL awareness is a plus but not mandatory. What We Offer: Opportunities for career development, inclusive culture, and various benefits including pension, flexible benefits, health support, and discounts. About Telent: A leader in digital infrastructure support, committed to innovation, diversity, and community impact. Join our team of over 2,400 dedicated professionals and make More ❯

why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's … ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and More ❯

role will report to the CS Manager while working closely with the Head of Infrastructure. You will assist in the day-to-day management of our infrastructure and provide support to the service desk. Your responsibilities will include managing patching and endpoint security, administering Active Directory for user and group management, and ensuring the proper handling and renewal of … tasks such as server migrations, security patches, and infrastructure maintenance tasks outside of standard working hours. Key Responsibilities: Assist with the daily management of infrastructure operations Troubleshoot and resolve support cases, including memory issues and server crashes Manage patching and endpoint security for all devices Administer Active Directory for user and group management Work closely with internal teams to … maintain system stability and performance Provide internal support for hardware and software related issues Develop and implement Security Solutions for supported systems Preferred Skills: Experience with AWS systems Proficiency in Linux/Unix environments Knowledge of PostgreSQL databases Experience in Windows administration and endpoint management Strong knowledge of Active Directory and patch management Familiarity with SSL certificates and managing More ❯

curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability More ❯

As a Desktop Engineer, you will play a pivotal role in ensuring the smooth operation of our desktop infrastructure. Collaborating with various teams, you'll deliver top-notch technical support and maintain an efficient desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is … problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience for end users • Communicate effectively, empathetically, and professionally in resolving incidents and requests Desktop Support • Provide customer focused support for desktop-related issues, both on-site and remote. • Respond promptly to customer inquiries, troubleshoot technical problems, and minimize downtime. Desktop Infrastructure Management • Install … with server commissioning and decommissioning. Collaboration and Communication • Work closely with cross-functional teams to resolve complex technical issues. • Provide clear and concise communication to end-users on ongoing support activities. Requirements • 2 – 3 years of proven experience as a Desktop Engineer or in a similar technical support role. • Proven experience in supporting Windows, macOS, and Linux operating More ❯

role is the installation and configuration of our Clinical Information Systems on customer sites and the resolution/escalation of issues. The role will provide both remote and onsite support for customers throughout the UK with flexibility to carry out some work from home once full trained. Principal Duties and Responsibilities: Installation of Server and Client Hardware/Software … troubleshooting. Experience desirable for this position includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript and Visual Basic) Virtual machine technology Networking Citrix Desktop support Experience in troubleshooting and customer service The candidate has excellent communications skills verbally and written with a focus on customer service Good analytical and troubleshooting skills Self-motivated, team More ❯

Technical Support Specialist Location: Manchester Join a leading company as a Technical Support Specialist, delivering expert solutions in electronic security and access control. Purpose of the Role: As a Technical Support Specialist, you will play a pivotal role in delivering high-quality, proactive support to customers, both remotely and on-site. Specialising in … and software releases. Deliver proactive, high-level customer service with a focus on commercial awareness. Effectively manage key customer issues and accounts. Leverage all resources to resolve issues and support key clients. Conduct training sessions for both customers and colleagues. Collaborate closely with sales teams and assist in creating technical support materials across all media formats. Manage open …/unresolved support tickets with attention to detail. Be flexible with working hours and conduct site visits in the UK and abroad. Mentor Technical Support team members and support customer upskilling. Maintain detailed records, including ticketing and reporting. Provide phone, remote, and on-site support. Troubleshoot technical issues, perform fault diagnosis, and conduct root cause analysis. Quickly More ❯

As an IT Support Specialist , you will be part of the EMEA IT support team, delivering high-quality technical assistance to Revvity end users across the region. You’ll be responsible for resolving hardware and software issues, maintaining IT systems, supporting lab environments, and ensuring top-tier customer service. Key Responsibilities Diagnose and resolve software and hardware … issues (Windows, Office 365, Android, iOS) Provide hands-on IT support for end users across the EMEA region Analyze problems and apply fixes or escalate to relevant support teams Log and update all incidents and service requests in the IT service desk system Install, configure, and upgrade IT equipment and software Troubleshoot issues with printers, copiers, scanners, and … in all user interactions Communicate effectively with technical and non-technical users at all levels Create and maintain user-friendly IT documentation and guides Requirements Proven experience in IT support or a similar technical role Strong knowledge of Microsoft Windows, Office 365, mobile OS (Android/iOS) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication abilities Customer More ❯

Ampstek Kingston upon Hull, England Metropolitan Area Desktop Support Specialist Role Overview: We are seeking a skilled and dedicated IT Support/Desktop Support/Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues. Key Responsibilities: Technical … Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Installation and Configuration: Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices. Ensure all systems are up-to-date with the latest patches and updates. User Assistance: Assist … users with software applications, operating systems, and network connectivity issues. Qualifications: Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common IT tools and software. Familiarity with basic network troubleshooting and printer support. Education: Associate’s More ❯

SPECIALIST I, TECHNICAL SUPPORT, TERMINAL Join to apply for the SPECIALIST I, TECHNICAL SUPPORT, TERMINAL role at Payroc SPECIALIST I, TECHNICAL SUPPORT, TERMINAL 2 days ago Be among the first 25 applicants Join to apply for the SPECIALIST I, TECHNICAL SUPPORT, TERMINAL role at Payroc Job Title Specialist I, Technical Support, Terminal Job Title Specialist I, Technical Support, Terminal Contact Centre Reports To Manager, Technical Support, Operations. Position Overview In this role you will serve as the initial point of contact for our merchants as a part of the Payroc Terminal Support Team. You will work with merchants to solve all of their technical inquiries as … well as coach them to become product experts themselves. Working hours are approximately Monday - Friday from 13:30PM - 22:00PM with a Saturday rotational. Duties And Responsibilities Provide client support via email and telephone. Process all technical enquiries, orders, and general administration timely and accurately. Coach customers to be product experts so they become increasingly self-sufficient. Taking the More ❯

SENIOR IT SUPPORT TECHNICIAN Salary: Competitive and based on experience Location: London I'm seeking a Senior IT Support Specialist with expertise in JAMF/MDM support, with approximately 25% of the role focused on Windows machines. This is a temporary, part-time position (20-30 hours per week) with a client in the Mergers & Acquisition … sector. The role initially requires five days onsite in London, transitioning to three days later. Responsibilities include: Providing expert desktop support, cloud application assistance, network infrastructure maintenance, and device management. Mentoring junior technicians and managing onboarding and offboarding processes. Overseeing asset inventories and delivering technical support for macOS and Windows environments. Participating in IT projects to improve processes More ❯

Social network you want to login/join with: Technical Support Specialist, royal leamington spa col-narrow-left Client: Location: royal leamington spa, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Technical Support Specialist Location: Nuneaton (Office-Based) Monday … + Bonus - £25k-£30k base (plus commission) Powered by Ador Talent – Where Talent Meets Opportunity Are you ready to step into a dynamic role that combines customer interaction, technical support, and a real impact in the healthcare industry? Ador Talent is proudly partnering with a leading supplier of point-of-care diagnostics and OTC health solutions across the UK. … As part of a globally recognised healthcare group, our client is revolutionising preventive medicine and community healthcare. They’re on the lookout for a Technical Support Specialist to join their growing team in Nuneaton. About the Role As a Technical Support Specialist , you’ll be the go-to expert for all things technical. From running laboratory More ❯

Social network you want to login/join with: Technical Support Specialist, London (Wembley) Client: PIE Recruitment Location: London (Wembley), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 28.04.2025 Expiry Date: 12.06.2025 Job Description: Graduate Technical Support Executive - HR Software Progression potential to Customer Success Route into the world of SaaS … for a graduate with some basic work experience, or someone with no degree but 1-2 years experience in desktop support. You will work within a growing team to support customers with software and hardware issues as a 1st line agent. The Company A pioneer in SaaS workforce management and access control solutions, with over 30 years’ experience, helping … thousands of organizations across EMEA operate more efficiently, save money, and ensure safety. The Role As part of the Technical Support Team, you will handle reactive and proactive customer activities, acting as the primary contact via phone and email for support queries. You should be comfortable working in a team and possess strong interpersonal skills. The successful candidate More ❯

Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society's hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating More ❯

Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society’s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating More ❯

Social network you want to login/join with: It Support Specialist - Contract, London col-narrow-left Client: Oliver Bernard Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3ce9da56d9de Job Views: 18 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: It Support Specialist - Contract EdTech … of our infrastructure and internal networks, and where appropriate take corrective action. Work with external 3rd party suppliers to purchase new IT hardware/software and/or raise support issues, managing them to a successful conclusion. Prioritise, research, manage and deliver a range of IT projects to successful completion, managing stakeholder expectations and communications along the way. Configure More ❯

Location: Widnes (Hybrid Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems Support Specialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you ll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯

Location: Widnes (Hybrid - Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems Support Specialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you'll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯

Location: Widnes (Hybrid – Mostly Remote Working) Salary: Up to £38,000 per annum VIQU has partnered with a public sector organisation to find a proactive and skilled Business Systems Support Specialist to join their team in Widnes . This is a fantastic opportunity for someone passionate about supporting business-critical systems and eager to make a real impact … with the Business Systems Manager , helping to maintain and improve Operational and People Services business systems. From day-to-day issue resolution to assisting with system upgrades and user support, you’ll play a vital role in keeping key platforms such as HR, Payroll, and Finance running smoothly and effectively. Key Responsibilities Monitor and manage business systems incidents, queries … Carry out system administration, including: User account creation and deactivation Managing access and permissions based on role changes Workflow monitoring and clearance Running consistency checks and access control reviews Support system upgrades and projects by: Assisting with technical and administrative tasks Supporting users during rollouts Participating in system testing and implementation Key Requirements Essential: Experience in a business-systems More ❯

A successful and expanding organisation with a national presence is seeking a proactive and customer-focused IT Support Specialist to join its internal IT team based near Ramsgate. This is a fantastic opportunity for someone looking to further their IT support career in a professional and fast-paced environment where no two days are the same. IT … Support Specialist Permanent - Full Time Monday – Friday Due to the location, own transport is necessary. £Competitive Salary | Career Development | Hands-On Technical Role | Immediate Start Available The successful candidate will be part of a collaborative team, providing high-quality 1st and 2nd line support to over 200 users, maintaining IT equipment, resolving technical issues, and ensuring systems … run smoothly across the business. This role is 100% office-based due to the hands-on nature of the work. Hybrid working is not available. IT Support - Key Responsibilities: Provide first and second-line IT support to users across multiple departments. Maintain and upgrade IT hardware and software across the site. Ensure all support tickets are logged More ❯