Overview An opportunity to join a growing organisation building out an internal IT support function. You’ll provide technical support to 30–50 users across office and remote environments, assist with systems administration, and contribute to infrastructure improvements within a Microsoft-focused environment. Key Responsibilities Provide 1st and 2nd line support to internal users (remote and office … based). Install and configure hardware, software, and peripherals. Administer Microsoft 365, including user management, Active Directory, Exchange, and security groups. Support rollout and adoption of new applications and systems. Diagnose and resolve technical issues across network, devices, and printing. Maintain and manage IT tickets, ensuring timely resolution and user satisfaction. Deliver user training and produce clear documentation (FAQs … guides, wikis). Assist in maintaining IT policies and support Cyber Essentials compliance. Evaluate and test new technologies to improve IT operations. Provide technical input for device imaging and system configuration. Collaborate with remote teams in the UK and internationally. Required Skills & Experience 1–2 years in a desktop support, IT support, or systems admin role. Experience More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
we’re looking for. At Person Centred Software, we’re transforming social care with innovative technology, including our market-leading electronic Medication Administration Record (eMAR) system. As a Customer SupportSpecialist, you’ll be the first point of contact for care providers using our eMAR and other SaaS products — guiding them through queries, solving problems, and ensuring every … we’ll give you the training you need to succeed. What You’ll Do Be the friendly, professional voice for our customers, answering queries via email, chat, and phone. Support customers using our eMAR product, helping them navigate features and resolve issues. Diagnose and troubleshoot technical and account-related problems, escalating when needed but always keeping the customer informed. … or over-the-counter products. Share tips, best practices, and self-help resources so customers get the most from our solutions. Work with internal teams to ensure smooth, consistent support for every customer. Spot patterns in questions or problems and suggest improvements. Gather feedback to help us make our products even better. What You’ll Bring Experience in a More ❯
Reading, England, United Kingdom Hybrid / WFH Options
ABL Recruitment
be very supportive. There is a strong admin content in this role, which makes it more varied and the team is friendly and warm. Job Title: FRENCH-Speaking Customer SupportSpecialist Sector: Automotive Language Requirement: Fluent FRENCH Salary: £27,000 plus excellent benefits Location: Reading (Hybrid work available after training) Working Hours: Monday to Friday, 9:00am … all products so that the advice that you give is a genuine solution to a problem. The team is international and very well thought of. The Role: You will support automotive dealerships in France and will be the frontline representative of the company. This is an inbound role There are 2 key elements to this role: 1) customer care … inbound calls from customers Help solve technical issues (logging on/new passwords/configuring laptops/Pc’s etc) Take time to communicate clearly with customers Provide technical support to car dealership community Identify and resolve problems and determine which piece of equipment is faulty Logistics admin: Arrange delivery of the loan equipment Liaise with technology/equipment More ❯
Oracle HCM Support Analyst Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build … and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first … line support for all HR System queries. This is a hybrid working role with occasional travel required to our HQ in Warwick. What you’ll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
Telent
Oracle HCM Support Analyst Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build … and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first … line support for all HR System queries. This is a hybrid working role with occasional travel required to our HQ in Warwick. What you’ll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
Finance Systems Specialist - £80k - £90k + Excellent Benefits Top Financial Services Firm - Central London The Opportunity My client, a well-established financial services advisory firm, needs a Finance Systems Specialist to join their Application Support function. This is a brilliant role for someone with strong Sage Intacct and Concur experience who wants to take ownership of finance … Day Troubleshoot and fix issues with Sage Intacct, Concur, and other finance systems Handle user access requests and system configurations Run daily checks on data integrity and system processes Support month-end/year-end activities when systems need to be rock solid Work with Finance teams to understand what they need from the systems Projects & Development Lead system … train users on system changes The Technical Bit Manage system configurations, user permissions, and security settings Monitor performance and fix bottlenecks Work with the Software Engineering team on integrations Support audits by providing system evidence and documentation What You Need Must Haves: Hands-on technical experience with Sage Intacct and Concur (not just using them, but configuring/administering More ❯
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯
Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help shape and … improve their finance systems and processes. Our client is seeking a talented finance application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with: Providing technical support for their financial systems, specifically Sage Intacct and Concur, ensuring all … of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous improvement Support and development of in-house database applications, creating reports and documenting processes Knowledge & Skills Required: Strong background in supporting Accountancy and Finance applications Ideally have an expert knowledge of More ❯
Location: Head Office Elland - Halifax Schedule: Monday to Friday, 8.30am - 5pm No Weekends Purpose of the role: Provide technical support for Terberg DTS engineers and service support employees. To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard. To provide effective customer service … and build relationships with both internal and external customers. To carry out productive work as required focusing on specialist engine/electrical/diagnostic work throughout all areas. To carry out all necessary technical training of internal technicians. Carry out technical inspections or use technical manuals and diagnostic techniques to find and repair inoperable or defective machine parts , components … Responsibilities To ensure quality assurance and health and safety policies are implemented and adhered to at all times. To ensure all technical calls are answered and technical information and support is given to the Mobile Service Engineers, as per the escalation process. Support members of the service department to facilitate and resolve any customer disputes regarding technical issues. More ❯
Role overview: Trade Support for Buy Side Client (London) Ideally 2 - 5 years experience in trade support. Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end-to-end transaction flow across the trading platform A clear understanding of Trade Lifecycle for ETD/OTC products is a must Quickly identify, analyse and … correct alerts & issues and/or escalate to minimize trade flow impact and pre-empt outages A Trade support background in Investment bank, Brokerage or Exchange is preferred Manage users requests: track requests, review approvals, updates, resolution, closure, etc. Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration … with internal and external teams Key responsibilities & qualifications Hands on trade flow support experience essential (Trade flow lifecycle) Proficient in Linux OS Essential Previous Experience using OMS/EMS Trading applications - Essential Proficiency with Bash and a scripting language such as Python or Perl Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols Experience in SQL (PostgreSQL More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Computappoint
Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help shape and … processes. Our client is seeking a talented finan https://userfiles/Computappoint/WebContent/1.Perm%20Advert%20branding.png created=25-02-13-09-27-50 ce application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with … Providing technical support for their financial systems, specifically Sage Intacct and Concur, ensuring all relevant features are leveraged to ensure business success Working with senior stakeholders to help shape the roadmap of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous More ❯
Business Development Support At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business … Planning Director, the Business Development Support will play a key administrative role within our Asset Management division, supporting Business Development, Bid Management and Marketing teams on a number of exciting bids, projects and initiatives. This is a hybrid working role, with a requirement to be in our Canning Town (London) office 1 day per week. What you’ll do … days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion More ❯
london, south east england, united kingdom Hybrid / WFH Options
Telent
Business Development Support At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business … Planning Director, the Business Development Support will play a key administrative role within our Asset Management division, supporting Business Development, Bid Management and Marketing teams on a number of exciting bids, projects and initiatives. This is a hybrid working role, with a requirement to be in our Canning Town (London) office 1 day per week. What you’ll do … days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We’re passionate about creating an environment that champions diversity and inclusion More ❯
away from reservations, this role is perfect for a Business Travel Consultant with great GDS knowledge who has a passion for technology and wants to share their knowledge and support with clients and in-house staff. The position of Travel Technology Support is one in which you’ll be delivering 1st level technical support to both your … things travel and technology, you’ll be natural problem solver and have an ability to relate to and explain resolutions to users of the systems. As a Travel Technology Support Consultant, your role will include: Being the first point of contact for internal technical queries and either solving the issue yourself or escalating to the relevant team Setting up … and testing systems Working with a multitude of systems including Galileo, Amadeus, Atriis and more Working to deadlines to resolve issues and handle queries efficiently Providing navigational support for online booking systems Working with both external clients of the company and staff - including new starters to the company and longer term employee’s Supporting staff with scripting, updating travel More ❯
away from reservations, this role is perfect for a Business Travel Consultant with great GDS knowledge who has a passion for technology and wants to share their knowledge and support with clients and in-house staff. The position of Travel Technology Support is one in which you’ll be delivering 1st level technical support to both your … things travel and technology, you’ll be natural problem solver and have an ability to relate to and explain resolutions to users of the systems. As a Travel Technology Support Consultant, your role will include: Being the first point of contact for internal technical queries and either solving the issue yourself or escalating to the relevant team Setting up … and testing systems Working with a multitude of systems including Galileo, Amadeus, Atriis and more Working to deadlines to resolve issues and handle queries efficiently Providing navigational support for online booking systems Working with both external clients of the company and staff - including new starters to the company and longer term employee’s Supporting staff with scripting, updating travel More ❯
away from reservations, this role is perfect for a Business Travel Consultant with great GDS knowledge who has a passion for technology and wants to share their knowledge and support with clients and in-house staff. The position of Travel Technology Support is one in which you’ll be delivering 1st level technical support to both your … things travel and technology, you’ll be natural problem solver and have an ability to relate to and explain resolutions to users of the systems. As a Travel Technology Support Consultant, your role will include: Being the first point of contact for internal technical queries and either solving the issue yourself or escalating to the relevant team Setting up … and testing systems Working with a multitude of systems including Galileo, Amadeus, Atriis and more Working to deadlines to resolve issues and handle queries efficiently Providing navigational support for online booking systems Working with both external clients of the company and staff - including new starters to the company and longer term employee’s Supporting staff with scripting, updating travel More ❯
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Contract Coordinator Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT … Every person in every team is contributing to the lasting impact our Team makes. Help keep the nation's critical digital infrastructures connected and protected. Reporting into the Contract Support Manager, you will be responsible for providing Administrative Support, fault coordination, engineer tasking and day to day administration support across installation projects and Term maintenance contracts. What … role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme What we offer: A career at Telent can span many sectors, roles, technologies and clients giving More ❯
professionalism, friendliness, and a willingness to assist Confidence to speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert … level understanding of Duffel's products and share your knowledge with our customers and Duffel colleagues Answer and/or escalate technical support requests that customers submit via email or chat Clarify technical concepts such that customers can understand and process them. Respond promptly, professionally, and clearly to customers in order to achieve internal and contracted SLAs Increase the … percentage of questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to More ❯
Location: Head Office Elland - Halifax Schedule: Monday to Friday, 8.30am - 5pm No Weekends Purpose of the role: Provide technical support for Terberg DTS engineers and service support employees. To ensure that acceptable levels of customer satisfaction are achieved by engineering technicians deployed by Terberg to customers sites are trained to the highest standard click apply for full job More ❯
We're looking for someone to join our Global Customer Support team, with the main focus on processing escalated queries via email. This is a junior-mid role, ideal for someone who's at the beginning of their career, with a few years of Customer Service experience in Finance, Financial Services or a related field. If this is something … teams and the customer. Understanding who our ClearScore and DriveScore users are and seeking to exceed their needs. Skills we'd love you to have Strong writing skills - Customer Support Specialists are primarily providing customer service in writing, so this is essential for being successful in this role Excellent command of English language Some customer support experience in … apply and our Talent team will be happy to share more. 25 paid holidays and a "duvet day" on your birthday Private health and dental cover - including mental health support through Bupa GP office visits Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog-friendly office Daily breakfast and free snacks Access to discounts via More ❯
University College London Hospitals NHS Foundation Trust
a dedicated Biomedical Scientist with a strong understanding of digital pathology systems and their integration with related platforms, to join the Division of Neuropathology. In this role, you will support the implementation, maintenance, and continuous improvement of digital pathology systems, ensuring a seamless transition from traditional histopathology workflows to state-of-the-art digital imaging platform. The postholder will … technology. By driving digital transformation, you'll enable faster diagnoses, improve collaboration, and help shape the future of pathology services. Main duties of the job The successful candidate will: - Support the implementation and maintenance of digital pathology systems (e.g. slide scanning, troubleshooting, digital file management). - Act as a central liaison between the pathology laboratory, IT services, system suppliers … Laboratory Information Management Systems (LIMS), PACS, Electronic Patient Records (EPR), Staining and Tissue Tracking Systems. - Deliver user training, troubleshoot system issues, writing of SOPs, and provide day-to-day support for digital pathology services. - Contribute to quality assurance processes and ensure robust documentation and service continuity. About us University College London Hospitals NHS Foundation Trust (UCLH) is one of More ❯
Apple Business Manager account Qualifications: At least 2-4 years of experience managing mobile devices Experience with iOS Apple Devices Excellent communication and organizational skills Ability to learn and support new systems and applications Experience with Microsoft Office including Outlook and Excel Requirements: Associates degree from a two-year college or technical equivalent Experiences with other MDM platforms (MobileIron More ❯
Global major capital projects firm with operations across all sectors require an exchange/messaging specialist to assist in the management of the technical aspects of the Exchange 2013 environment, which includes email delivery, security and database management. Industry - Capital Projeects Job Location - 2 Globe Road, Leeds Work Hours - 9-5.30 Education Requirements - NA Responsibilities You will be … improvements, eDiscovery/DLP etc. Documentation - processes, procedures and standards; end user reference guides, FAQs and eLearning.Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities) Skills Core Technical Experience (Mandatory):Excellent knowledge of Exchange Server (2010/2013), Database Availability Groups … language Team-player Analytically minded, able to break down and understand information Must be comfortable with working in a fast-moving, dynamic environment Strongly customer-focused, used to providing support to demanding users Good organisational skills, used to managing and prioritising own workload Ability to report on progress, timescales, outstanding and completed activities More ❯