476 to 500 of 995 Customer Service Jobs in London

a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st Line IT Support Technician to join our London-based team. This is an excellent opportunity for a motivated individual looking to build a career in IT support … account setup Maintain and update accurate documentation of support issues, solutions, and processes Escalate more complex or unresolved issues to the 2nd/3rd line support team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with … operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple tasks A customer-first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+ More ❯

team! If you thrive in fast-paced settings and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities : · Onboard new customers and manage customer data updates with precision. · Set up and oversee customer subscriptions, handling any changes and fee adjustments seamlessly. · Issue invoices, E-invoices, and credit notes with accuracy and timeliness. … Address invoice-related queries from customers via email, providing top-notch support. · Review draught customer contracts/orders (many in German) to ensure accurate subscription setups. · Extract and enter essential order information from contracts into the invoicing system. · Assist in the transition to Oracle NetSuite, focusing on customer onboarding and offboarding. Key Requirements : · Experience in invoicing and administrative … tasks, ideally within a customer service or back-office role. · Proficiency in Oracle NetSuite , particularly in billing functions. · Fluency in English is a must; knowledge of German is a bonus! · Ability to excel in a fast-paced, international work environment. · Strong communication skills and a collaborative spirit are essential. Adecco acts as an employment agency for permanent recruitment More ❯

team! If you thrive in fast-paced settings and have a keen eye for detail, this could be the perfect opportunity for you! Responsibilities : · Onboard new customers and manage customer data updates with precision. · Set up and oversee customer subscriptions, handling any changes and fee adjustments seamlessly. · Issue invoices, E-invoices, and credit notes with accuracy and timeliness. … Address invoice-related queries from customers via email, providing top-notch support. · Review draught customer contracts/orders (many in German) to ensure accurate subscription setups. · Extract and enter essential order information from contracts into the invoicing system. · Assist in the transition to Oracle NetSuite, focusing on customer onboarding and offboarding. Key Requirements : · Experience in invoicing and administrative … tasks, ideally within a customer service or back-office role. · Proficiency in Oracle NetSuite , particularly in billing functions. · Fluency in English is a must; knowledge of German is a bonus! · Ability to excel in a fast-paced, international work environment. · Strong communication skills and a collaborative spirit are essential. Adecco acts as an employment agency for permanent recruitment More ❯

on behalf of thousands of merchants, including Amazon.in. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform which processes 20+ payment methods worldwide. The Business Operations team owns the Process and Policy definition, policy implementation and roll out … as well as process monitoring and automation. This team defines policies which are adhered to be internal clients like such as Product/Business, Customer Service, Finance, Accounting, Compliance, and Fraud as well as third party partners and banks relied upon to process payments. About the role: Working in a dynamic environment, you will be responsible for automating More ❯

general administrative support to the Private Client Director of a successful team. This is a demanding role assisting the Private Client Director in delivering an outstanding holistic financial planning service to new and existing HNW clients, who typically have complex planning needs. The role will suit an experienced Technical Administrator who enjoys working autonomously in a driven and high … Accountabilities The role comprises, but is not restricted to: Client servicing and meeting preparation • Work with the teams' Private Client Administrator to deliver the highest possible level of client service, consistent with developing and maintaining outstanding long-term relationships • Prepare for and attend client meetings where requested, taking detailed written notes and following up on any administrative or technical … Assist the adviser team and clients in an enthusiastic and proactive manner, using organisation, time management and prioritising skills • Demonstrate focus and motivation in delivering an exceptional level of customer service to clients, third parties and colleagues • Demonstrate sound professional judgement, the ability to work well under own initiative, and a common-sense, innovative and solution-focused approach More ❯

primary support contact for the application in London. Deliver 1st and 2nd line support for business systems-both in-house and industry-standard. Log and manage incidents via our Service Management platform, escalating when needed. Build trusted relationships with brokers and internal users; be their advocate. Monitor system data integrity and proactively identify potential issues. Create and maintain knowledge … Provide on-call support during assigned periods. Help define and implement the future structure of the support team. Your Background 2+ years' experience in a business applications support or customer service role. Familiarity with Microsoft Office and enterprise systems (insurance-specific tools a bonus). Experience working in an insurance or financial services environment preferred. Comfortable acting as More ❯

Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Project Manager is responsible for managing project scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying … with the creation of technical diagrams when required. Review all sales documents to confirm that the equipment and technical positions will meet the client's needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical More ❯

re partnering with a leading security technology provider with a strong reputation in the UK and global markets, now looking to appoint a Security Systems Engineer to focus on Service & Maintenance. As Security Systems Engineer, you'll be responsible for the service, maintenance, and fault-finding of security systems across commercial sites. The ideal candidate will be client … have the opportunity to work with a wide range of systems and be supported with continuous training and career progression options. THE SECURITY SYSTEMS ENGINEER ROLE: Carry out planned service, maintenance and reactive callouts Diagnose and resolve faults in a timely and professional manner Deliver exceptional on-site customer service Maintain documentation and provide feedback to improve More ❯

opportunity to join a collaborative IT team that supports a professional user base and balances BAU support with project-based work. If you're passionate about delivering outstanding IT service, love solving problems, and want a role that offers hybrid working and variety in your day – this could be the perfect next step. What You'll Be Doing Act … devices Collaborate closely with colleagues in daily virtual team meetings Get involved in ongoing IT projects and process improvements Your Skills & Experience Previous experience in an IT helpdesk or customer service support role Strong communicator with excellent problem-solving skills Comfortable with technologies including Microsoft 365, Windows 10, Active Directory, Teams, and remote tools like TeamViewer Experience in More ❯

received and easily understood by all relevant parties (internal and external) To develop and maintain an in-depth understanding of each client's business needs. To report all client service issues to the CAM teams whilst ensuring that a high standard of client care is maintained at all times. To react in an efficient and courteous manner to client … requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the Client Services departments, across genres and between the various departments and premises of the Company to include, but not limited to, Client Development, Client Marketing, Event Programming, Customer Service, and Product Support teams, to ensure that the … Windows Office Suite (Word, Excel and Outlook) A proven understanding of the ticketing/entertainment industry YOU (BEHAVIOURAL REQUIREMENTS) A highly motivated and conscientious individual Excellent communication, interpersonal and customer care skills A proactive nature to include a flexible approach to hours of work and location of duties Ability to use self-initiative as well as work within a More ❯

Developer at Allianz Partners, you will analyze and study market needs, identify opportunities, and build trust with clients and prospects. Your role will contribute to developing our product and service offerings within Travel, RSA, Mobility, Health, Home, and Energy Assistance. Your main responsibilities include: Market Analysis: Study and document market needs to identify new opportunities. Prospecting: Convert leads into … profitable partnerships. Negotiations: Conduct high-level negotiations and manage tenders from start to finish. Client Communication: Foster trust by ensuring seamless communication between clients and teams. Customer Service: Resolve complaints and enhance service quality. Product Promotion: Present products to internal and external contacts. Project Implementation: Drive technical, operational, and IT projects to meet organizational goals. Reporting: Prepare … management, and you are familiar with insurance and/or insurance brokers/corporate. Interpersonal Skills: Sociable, communicative, and adept at building sustainable relationships and negotiating at all levels. Customer Focus: Consumer-centric with a pragmatic and organized approach. Solution-Oriented: Open-minded and driven to achieve results. Language Skills: Fluent in Dutch, French, and English. OFFER Our employees More ❯

ChromeOS. Develop and update user guides and FAQs for common IT issues across all supported platforms. Track and report on IT issues, resolution times, and user feedback to improve service delivery. Implement and enforce security protocols tailored to each OS to protect company data and infrastructure. Educate staff on IT security best practices relevant to their operating system. Participate … Proficient in managing devices and software on all three mentioned OS platforms. Exceptional communication and interpersonal skills to interact with users at all levels. Strong problem-solving abilities and customer service orientation. Ability to work independently and as part of a team in a fast-paced environment. Additional Requirements : Ability to work evenings and weekends as needed xAI More ❯

the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … Developing and improving commercial processes to ensure operational excellence across Sales, Marketing, and Strategy functions, including quoting processes, order management and public sector outreach campaigns • Working directly with our customer base to assess opportunities for cross-selling and upselling, contributing directly to our revenue generating strategies • Analysing and manipulating data to create predictive financial and commercial models, informing high More ❯

Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician: Working in some of the best venues and hotels in the UK you will play an integral part in the … Report all health and safety issues to the HSE Manager or Project Manager onsite. At times the technicians will work as part of a team on larger scale projects. Customer Service Deliver World Class Service - Strives to exceed the expectations and needs of internal and external customers. Values People - Maintains a positive relationship with all clients through … Bigger Picture - Increases revenue by utilising floor up-selling techniques. Works with clients to finalise invoices. What you bring with you as an AV Technician: Previous experience within the Service and Hospitality industry would be preferable. Previous experience in AV/Live events would be preferred Previous experience of audio visual experience, or equivalent in an educational environment would More ❯

makes recommendations and ensures purchases are in alignment with current standards and strategy. Develops and drives improved relationships with business owners across the region and globally. Delivers a superior customer experience to business owners. Drives adherence to FIS's Supply Chain Management policies and correct utilisation of Supply Chain Management processes. In partnership with business owners, executes multiple medium … balance this with global category requirements Understanding of business, financial, and economic ramifications of various procurement actions Track record of successfully achieving savings targets, negotiating deals, and delivering good customer service Ability to develop strong working relationships with internal clients and suppliers Knowledge of project management methods and techniques Good working knowledge of legal and contracting requirements Ability More ❯

Social network you want to login/join with: Are you an experienced Windows 11 Deployment Engineer looking for your next opportunity? We're looking for a proactive and customer-focused professional to support end-users through a seamless Windows 11 migration. The Role: As a Windows 11 Deployment Engineer, you'll be responsible for providing hands-on support … to users as they transition to Windows 11 using Workspace One technology. Working in small teams, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-on-one remote sessions to classroom-style setups for larger groups. What You'll Be Doing: Delivering a user … and effectively. Providing clear guidance and updates to end-users throughout the migration process. What We're Looking For: Experience with Windows 11 migrations and Workspace One deployment. Strong customer service skills with a user-first mindset. Good knowledge of O365 and Microsoft technologies. Familiarity with Apple Macs and their integration within a Windows environment. A positive, problem More ❯

ROLE OVERVIEW Croud is a global, full-service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud … to manipulate large amounts of data Highly organised and an ability to multitask Strong communication, organisation, and presentation skills Experience of working in teams to meet a common goal Customer service experience COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from More ❯

IT Support Engineer plays a critical role by directly supporting all team members, providing timely and quality desktop hardware, software, and mobile device troubleshooting, employing a high degree of customer service, technical expertise, and responsiveness. This position requires a strong work ethic and the ability to work well while prioritizing multiple requests. The support engineer is part of More ❯

how we'll know you'll be successful in the role: Bilingual in French Diploma in Accounting or equivalent Three (3) years' experience in a computerized accounting environment Strong customer service, interpersonal and verbal and written communication skills Excellent analytical and problem solving skills Proficient working knowledge of Microsoft Office programs Ability to work in a fast paced More ❯

know you'll be successful in the role: Bilingual in French is an asset Diploma in Accounting or equivalent Three (3) years' experience in a computerized accounting environment Strong customer service, interpersonal and verbal and written communication skills Excellent analytical and problem solving skills Proficient working knowledge of Microsoft Office programs Ability to work in a fast paced More ❯

s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its Support function: this team act as the first response to prospective customer and customer issues alike, helping facilitate a seamless execution of Luminance's technology within their own environment. A Support team member is the point of contact for existing … customers, acting as the triage centre for all customer questions or issues. You will be responsible for ticketing, managing and solving all customer queries, either handling them directly or liaising with other departments in the business to provide excellent communication and customer service. You will enjoy managing accounts, and seeing any potential issues through to a resolution. … of the Support team will have a high level of working knowledge of Luminance's products, and will be able to explain how to use product features to solve customer pain points. The ideal candidate will be a real 'people person' with critical thinking skills and a desire to solve problems. Responsibilities Managing customer problems from start to More ❯

maintenance of resources and equipment, support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service. Requesting, follow up and closing quotes with More ❯

well with diverse teams and adapt to dynamic environments Knowledge of computer operating systems, hardware and software Analytical thinking skills The ability to work well with others and alone Customer service skills To be thorough and pay attention to detail Excellent verbal communication skills To be flexible and open to changes. Sharegain is an equal opportunity employer. Employees More ❯

a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additio nal details. Job Skills Customer Service Management, Interpersonal Relationship Management, Office Tools, Product Knowledge, Product Services, Sales, Sales Activities, Sales Support, Sales Systems, Teamwork Additional Job Details Address: 12 SMITHFIELD STREET:LONDON City More ❯

in search of the best people to join our ever-growing talented team. Responsibilities Lead the identification, assessment, and documentation of operational risks across key business areas, including payments, customer service, technology, and compliance. Analyze internal processes to detect potential weaknesses or vulnerabilities, focusing on areas such as data security, fraud prevention, and system outages. Conduct scenario analysis More ❯