651 to 675 of 802 Customer Service Jobs in London

Lead Guidewire Architect

Hiring Organisation
QBE Insurance Group
Location
London, UK
Employment Type
Full-time
stakeholders, translating complex architectural topics into clear business and investment decisionsEstablish and maintain effective relationships within IT and with internal business units and external service suppliers. Balance operational delivery and risk commitments by identifying emerging, underlying, and accumulating risks across processes and controls. Understand their impact on service … career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it. Skills: Communication, Critical Thinking, Customer Service, Data Architecture Development, Detail-Oriented, Enterprise Architecture Framework, Enterprise IT Architecture, Financial Systems, Information Technology Strategies, Intentional collaboration, Managing performance, Process Improvements, Project Delivery ...

Lead Guidewire Architect

Location
Greater London, England, United Kingdom
translating complex architectural topics into clear business and investment decisions* Establish and maintain effective relationships within IT and with internal business units and external service suppliers.* Balance operational delivery and risk commitments by identifying emerging, underlying, and accumulating risks across processes and controls. Understand their impact on service … looking for a career that combines your expertise and your empathy, click Apply today.Your career. At the heart of it.**Skills:**Communication, Critical Thinking, Customer Service, Data Architecture Development, Detail-Oriented, Enterprise Architecture Framework, Enterprise IT Architecture, Financial Systems, Information Technology Strategies, Intentional collaboration, Managing performance, Process Improvements ...

Deputy Head of Information Governance (Interim)

Hiring Organisation
Central London Community Health Trust
Location
London, SW6 4UL, United Kingdom
Salary
£58133.00 to £65261.00
Health Records Acts Able to provide evidence of where you have demonstrated the Trust's Values and Behaviours Able to demonstrate excellence in Customer Service and promotes partnership and collaborative working within teams Able to meet the required IT Skills for the post Draws rational and defensible conclusions … e.g. Caldicott Principles) Able to respond and manage responses to concerns and requests around patient and staff records including organisational learning Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Medical Receptionist

Hiring Organisation
St. George's Medical Centre
Location
London, NW4 4QR, United Kingdom
Salary
£12.91 to £14.80
demand. Person Specification Experience Essential Reception and/or Administration experience Team working Desirable Experience of working in a healthcare environment, ideally Primary Care Customer Service experience Skills Essential IT literacy and Clerical skills Verbal and written communication skills Able to help maintain good communication amongst all members … practice. Desirable Enthusiasm for and commitment to working in a Primary Health Care Team environment and providing excellent patient services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Platform Engineer

Location
Greater London, England, United Kingdom
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … shared infrastructure, services and engineer tooling. The Infrastructure Platform team sit within the Platform Collective and is responsible for running the Kubernetes clusters, service mesh and networking that all of Monzo's microservices run on. Our team is made up of backend engineers and cloud infrastructure experts, using ...

Senior Data Centre Engineer

Hiring Organisation
HAMILTON ROWE RECRUITMENT SERVICES LTD
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 Annual
design documentation and utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). … Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling. Proficient in troubleshooting and resolving faults in live customer hosting solutions. Strong understanding of the mechanical and electrical configurations within a Data Centre. Salary & Benefits Up to £60,000 Working on a Continental ...

Senior Data Centre Engineer

Hiring Organisation
Hamilton Rowe Recruitment Ltd
Location
Feltham, London, United Kingdom
Employment Type
Permanent
Salary
£60,000
design documentation and utilising current copper, fibre, and patch panelling standards. Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers. Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLA's). … Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling. Proficient in troubleshooting and resolving faults in live customer hosting solutions. Strong understanding of the mechanical and electrical configurations within a Data Centre. Salary & Benefits Up to £60,000 Working on a Continental ...

Forward-Deployed AI Engineer for Strategic Customers

Location
Greater London, England, United Kingdom
leading customer service technology firm is seeking a Forward Deployed Software Engineer to enhance its AI capabilities. You'll work closely with strategic customers to implement solutions, influence product direction, and tackle complex challenges. Ideal candidates have a strong engineering background, SaaS experience, and interest in AI/… ML. This role involves significant collaboration and the chance to shape customer experiences while maintaining high-quality software standards. #J-18808-Ljbffr ...

TECHNICAL LEAD L1(CONTRACT)

Hiring Organisation
Wipro
Location
London, UK
Employment Type
Full-time
resolutionEnsure all product information and disclosures are given to clients before and after the call/email requestsAvoids legal challenges by monitoring compliance with service agreements͏Handle technical escalations through effective diagnosis and troubleshooting of client queriesManage and resolve technical roadblocks/escalations as per SLA and quality requirements … make scheduled call backs to customers to record feedback and ensure compliance to contract SLAÃÂÂs͏Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/clientMentor and guide Production Specialists on improving technical knowledgeCollate trainings to be conducted as triage ...

Senior Data Scientist - Credit Risk Modelling

Location
Greater London, England, United Kingdom
that’s as flexible and responsive as they are. That's why we built the company. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it’s needed. We’ve already cleared … their defining moments, creating lasting impact for the communities and economies they drive. The team The Credit Risk Modelling team owns credit risk and Customer Lifetime Value (CLtV) modelling for the company’s UK and German lending. That covers the probabilistic machine learning models behind every credit decision, plus ...

Project Operations Coordinator

Location
Greater London, England, United Kingdom
ready updates. Oversee AI Support Implementations: Track and manage AI-driven projects, including automated traveler triage, AI copilot tools for support agents, and self-service knowledge bases for tours, attractions, and activities. Track Deliverables & Keep Teams on Schedule: Monitor project timelines across Support, Engineering, Product, and Supply teams … front-line traveler support teams are trained and aligned on new AI processes, maintaining clear standard operating procedures. Qualifications Experience: 2–4 years in customer operations, CX project management, or travel tech operations. AI & Tech Literacy: Hands-on experience with modern AI-driven customer service platforms (e.g. ...

Senior Java Software Engineer - Intelligent Operations

Hiring Organisation
Starling Bank
Location
London, UK
Employment Type
Full-time
Starling, to continue changing banking for good. RequirementsWe're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record … this, but if you do, that's great! Java, which makes up the majority of our backend codebasePostgresAWS & GCP - we're cloud-nativeDistributed service based architectureKubernetes (EKS)TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!)Terraform and GrafanaOur process: Interviewing ...

Senior User Research Manager

Hiring Organisation
Monzo Bank
Location
London, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … land parts of Monzo's global research operating model as we expand internationally, ensuring teams work effectively across both global and local markets. Connecting customer insights across collectives, identifying themes, opportunities and gaps rather than viewing research through the lens of a single team. Bringing together existing research, product ...

Staff Java Engineer: Build Scalable Fintech Platforms

Location
Greater London, England, United Kingdom
Starling, to continue changing banking for good. Requirements We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record … that's great! Java, which makes up the majority of our backend codebase Postgres AWS & GCP - we're cloud-native Distributed service based architecture Kubernetes (EKS) TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana Our process: Interviewing ...

UK Commercial Legal Counsel

Location
Greater London, England, United Kingdom
finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared … structure the product accordingly; build new features that solve real-world problems for SMEs; develop and manage contracts with partners; and prepare and update customer terms and conditions Identify and implement process improvements to make legal work more efficient, including building out and maintaining templates, playbooks and decision frameworks ...

Help desk Administrator

Hiring Organisation
Office Angels
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum
Services company based near Elephant and Castle. You will be joining a small but very friendly office and the ideal candidates will have previous Customer Service and Office Administration experience. It would be beneficial if you can speak and understand either Spanish or Portuguese, however this … book deliveries Who You Are : · You can speak or understand Spanish or Portuguese - Beneficial but not essential · You have excellent communication skills and a customer-first attitude. · You thrive in a team-oriented environment and can work independently. · You are detail-oriented and have strong organisational abilities to manage ...

Help desk Administrator

Hiring Organisation
Office Angels
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £32,000 per annum
Services company based near Elephant and Castle. You will be joining a small but very friendly office and the ideal candidates will have previous Customer Service and Office Administration experience. It would be beneficial if you can speak and understand either Spanish or Portuguese, however this … book deliveries Who You Are : · You can speak or understand Spanish or Portuguese - Beneficial but not essential · You have excellent communication skills and a customer-first attitude. · You thrive in a team-oriented environment and can work independently. · You are detail-oriented and have strong organisational abilities to manage ...

Senior Manager - Enterprise Data & Analytics - AI Factory

Location
Greater London, England, United Kingdom
technology. You’ll be helping clients realise how they can augment human judgement, automate decisions and transform business processes across all functions - from improving customer service outcomes and optimising supply chains, to enabling smarter marketing decisions. You’ll be working at the forefront of shaping the future … integrate people, AI agents and business processes to transform the way work gets donePartnering with business, product and engineering leaders to embed AI into customer journeys, employee experiences and operational decision-making, driving adoption at enterprise scaleWe Make AI Reliable. You will lead the development of trusted data foundations ...

Data Centre Manager

Location
Greater London, England, United Kingdom
installations and advise on any anomalies Identifies, responds, and troubleshoots on equipment failures and operational anomalies. Ensure client satisfaction and provide optimal level of customer service for various departments. Ensure adherence to all established guidelines, management practices and installation standards for any work with the Data Centre's. … CRAC) Units, Dry coolers, Chillers; and Construction Management. Experience establishing and implementing effective business processes and standard operating procedures. A high level of initiative, customer focus, and aptitude for learning. Ability to travel when required. Degree in Electrical, Mechanical or Industrial Engineering Registered Architect (RA) or Professional Engineer ...

Function Tester Technician

Hiring Organisation
Sureserve Group
Location
East London, London, United Kingdom
Employment Type
Permanent
diligent manor, considering the needs of the client. Skills and experience: Ability to identify and solve problems effectively Good attention to detail Good customer service UK driving license Good understanding of the British Standards BS 5839 and BS 5266 is desirable Working environment: This is an operational site … based position that involves collaborating closely with the support service team while also engaging with our clients. Expect a dynamic and fast paced work setting that combines on-site work with on-going communication with office-based colleagues. The role necessitates proactive interaction and liaison with clients/customers ...

Deputy Head of Information Governance (Interim)

Location
Greater London, England, United Kingdom
Health Records Acts Able to provide evidence of where you have demonstrated the Trust’s Values and Behaviours Able to demonstrate excellence in Customer Service and promotes partnership and collaborative working within teams Able to meet the required IT Skills for the post Draws rational and defensible conclusions … Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. #J-18808-Ljbffr ...

IT Help Desk Team Leader

Hiring Organisation
Taylor James Resourcing
Location
London, UK
Employment Type
Full-time
about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous … adequately resourced. Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri-aged and prioritized to effective resolution, including user ...

Senior Power Platform & Dynamics 365 Engineer

Location
Greater London, England, United Kingdom
United Kingdom seeks a Senior Power Platform/Dynamics 365 Developer to deliver secure, scalable enterprise apps using Power Platform, Dataverse, Dynamics 365 Customer Service and Azure. You will translate designs into production, crafting Model-Driven Apps, PCF controls, and C#/.NET extensions to solve complex business ...

D365 CS Architect for Banking Integrations

Location
Greater London, England, United Kingdom
Yadimen Consulting Limited is seeking an experienced Dynamics 365 Customer Service Architect/Techno-Functional Consultant for Corporate & Institutional Banking. You will own end-to-end D365 CS architecture and integrate it with Azure services and external systems. This hands-on delivery role involves case management, SLAs, queues ...

Salesforce Product Owner: Lead Agile CRM & SaaS Delivery

Location
Greater London, England, United Kingdom
Jobtailor is seeking an experienced Product Manager to lead Salesforce-enabled technology products across Sales, Customer Service and Commercial operations. You will own the product lifecycle from design to operation, act as a bridge between IT and business units, and shape the roadmap with stakeholders. You\'ll lead ...