the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … engineer tooling. The Infrastructure Platform team sit within the Platform Collective and are responsible for running the Kubernetes clusters which all services which power the bank run on, our service mesh and networking setup and managing how other teams interact with our cloud environments. Our team is made up of backend engineers and cloud infrastructure experts, using our experience … we run components like Kubernetes and Envoy We help other platform teams to succeed at using cloud infrastructure by abstracting away the complexity and enabling them to solve real customer problems We're investing heavily in this team to support Monzo's ambitions to grow from 10 to 20 million customers, expand the range of products to improve our More ❯
socials, away days, philanthropic activities and lunch & learns. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. Our Customer Team We create value for, and drive commercial growth from, existing clients in order to deliver consistently remarkable service. This role offers hybrid working hours our Bank office in … The Role The Product Specialist for 2nd Line Support at Board Intelligence plays a crucial role in providing technical assistance to our clients. You will work closely with the CustomerService team to ensure that all end-users receive high-quality support regarding our software products. You will be focused on solving more complex issues that have been … in support workflows and helping refine the overall incident handling lifecycle. We are looking for a motivated individual with a strong technical background and a passion for delivering exceptional customer service. Key technical and professional skills include: Ability to investigate and resolve complex technical issues using tools like Datadog, Bugsnag, and JIRA, and interpret log data to identify root More ❯
North Africa FZ-LLC - F52 If you are interested in this position, please apply on Twitch's Career site About Us: Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside … and work on scaling strategic programs tied to content growth. As the ideal candidate, you are familiar with the creator market in the region, have client management experience, a customerservice mentality and comfort with evolving timelines. You also have a passion for creator content and the desire to turn that passion into a career. Reporting to the … teams, including Marketing & Comms, Strategy, Business Development, Sales, Finance, Legal and Global Partnerships. You Will: Manage new and existing partnered content creators and maximise their use of the Twitch service Support global initiatives, including the recruitment and development of local content creators Create and run local strategic programmes which provide value to broadcasters at scale Communicate product and policy More ❯
materials for showroom and forecourt vehicles. Ensure all vehicles left overnight are securely parked in the upper car park. Keep the lower car park clear to maximize space for customer parking. Greet all customers courteously upon arrival. Direct customers to Service Reception via the used car forecourt. Assist workshop staff with transferring vehicles between the workshop and car … a Driver we are looking for candidates that ideally possess the following qualities: A good level of flexibility Proactive Attitude A full Clean driving licence A good level of customerservice What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture … including: Access to our in-house training academy for everyone Internal career progression opportunities across our various brands and locations High street discounts Wellbeing portal Employee assistance programme Purchase, service and parts discounts Employee referral scheme Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme Why Citygate Citygate is a highly successful More ❯
review of contractual SLAs. - Interface with Infra Ops teams for day to day operational requirements. - Assist in the resolution of any infrastructure engineering or services issue. - Delivery of exceptional customerservice and satisfaction. - Meet daily hours of operations, shift and on-call requirements for response during shift rotations. A day in the life At today's large-scale … data centers, you will be involved in: - Provide support and assistance to the onsite operations team, in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA). - Perform rack installs, rack decommissioning, and facility management. - Provide operational readings and key performance indicators to make sure uptime is maintained. - On-site management of contractors, subcontractors and More ❯
manage the whole installation journey from initial enquiry through to final compliance paperwork, freeing up their time to focus on what really matters: doing high-quality installations, providing great customerservice, and scaling their business. Despite only getting started at the beginning of 2024, we're having a massive impact on installation businesses, suppliers, and manufacturers across the … and iterating based on their feedback. Your challenge is to maintain this while professionalising our approach to product management - helping us build faster and for a wider range of customer types. You'll report to Steph, work closely with Jo, and be superbly supported by a simply brilliant team of designers and developers. Day-to-day you'll be … responsible for: Leading discovery & user research - designing and running structured customer research to ensure we build the right things in the right order. You'll synthesise insights from user interviews, usage metrics, and the commercial team into clear feature specs Delivering features - managing the build process all the way through to post-release testing. You'll work closely alongside More ❯
Provide administrative and operational support to the sales team, ensuring smooth sales execution Data Management: Ensure the accuracy and integrity of sales data in our CRM systems including updating customer records, tracking leads and opportunity activity and managing the sales pipeline Sales Reporting: Assist in the creation of sales reports, dashboards, and performance tracking to monitor sales activities and … and reporting Process Improvement: Support the identification and implementation of process improvements to enhance the efficiency of the sales function Cross-Department Collaboration: Work closely with marketing, finance, and customerservice teams to ensure alignment on sales efforts and initiatives Requirements Bachelor's or Master's degree with a 2:1 or GPA of 3.5 or above from More ❯
Model : Redesign and implement a best-in-class sales operating model, with a particular focus on how we can leverage the best of AI and digital to enhance our service offer Optimizing Cost of Sales : Conduct detailed analyses to uncover inefficiencies and identify high-impact investment opportunities, delivering measurable ROI and strengthening the bottom line; Engaging Senior Stakeholders : Build … data-driven insights, align on priorities, and drive decisions that enable successful execution of strategic programmes; Leading Cross-Functional Teams : Inspire and lead diverse teams across sales, marketing, finance, customerservice, logistics, and product, fostering collaboration and alignment to deliver on shared goals and OKRs; Managing Complex Programmes : Develop and execute robust programme plans with clear timelines, risk More ❯
Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. … data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customerservice departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We More ❯
Closing Date 30-Jul-2025 Post Type Permanent Grade 6 Number of jobs available 1 Reserve List 12 Months Job ID 7859 Descriptions & requirements Overview Property Directorate is a customerservice organisation that exists to enable our customers to perform to their best. We do this by providing working environments in which our customers want to work, and … consists of properties valued at £8.5bn for the MoJ alone. We work closely with our cluster partners and the Government Property Agency, encouraging healthy collaboration and driving a professional service delivery approach. We continue to deliver new ways of working across the estates cluster - leading on the scale and pace of activity on this for central government - providing more … decisions. Skills and Experience You should be able to work with minimum supervision, taking responsibility and accountability for outcomes. Experience of tackling problems and finding suitable solutions for end customer requirements. Experience of effectively working through a diverse range of stakeholders, to achieve successful outcomes. You should have experience of delivering projects to a standard control framework process. Leading More ❯
security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … implementation planning OT Security OT Risk Assessment/Assurance and OT Vulnerability Management Key Strengths Detail-oriented with a strong focus on quality Well-organised and committed to developing customerservice skills Enthusiastic about working in a team environment while developing individual capabilities 25 days of Annual leave + an option to purchase more through our Flexible Benefits More ❯
Time Do you have the skills to resolve issues and problems in production applications for the British Library? Can you work with a variety of library users to deliver service changes, such as upgrading Digital Library Systems? Would you like to be part of a team and enjoy the benefits of working in the Public Sector? The British Library … applications Experience with operational acceptance testing and deploying changes to production systems using appropriate controls Excellent communication skills and ability to work as part of a team to meet customerservice levels and SLAs Strong problem-solving skills with a logical approach Systems analysis and documentation skills Experience with data migration and file management Experience supporting applications in More ❯
mobile apps, and their supporting infrastructure. We support systems that help operators grow their businesses and enable third parties to utilize our inventory. We also provide tools for our customerservice team to deliver world-class service to travelers and operators globally. We're seeking a Senior Software Engineer to join our fast-growing team. This role More ❯
save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customerservice, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … to the Senior Brand PR Manager, you'll support the delivery of our consumer communications strategy. This includes everything from leading creative campaigns to announcing product launches and sharing customer stories. You'll be a strong advocate for clear, impactful communication and a champion of our mission and values. You'll be hands-on, collaborative, and bring a thoughtful More ❯
will be responsible for engaging with and developing new leads/prospects, communicating with customers, understanding their needs, and ensuring a smooth and relevant journey through the prospect and customer life cycle. The role also involves helping generate marketing-driven sales opportunities and pipeline. This includes, but is not limited to: Reviewing, vetting, and qualifying all inbound leads created … through marketing activities. Executing strategic, highly-personalized outbound activities. Reporting to the Regional Demand Generation Manager. Responsibilities include: Lead/Prospect/Customer research, development, and qualification Field inbound inquiries via calls, chat, form submissions, etc. Create sales pipeline through productive meeting setups. Support pipeline generation through lead research, qualification, and proactive outreach. Share insights and data with prospects … to showcase SCW value and develop prospects to sales readiness. Understand customer needs and respond to inquiries or route questions appropriately. Explain and demonstrate features of products and services as needed. Brainstorm and execute campaigns to nurture prospects and demonstrate SCW's value. Adherence to process governance and data hygiene Route qualified opportunities to sales executives. Create and maintain More ❯
practice. PLEASE NOTE: THIS ROLE IS NOT IMMEDIATE AND WE'RE LOOKING TO MEET CANDIDATES FOR LATER IN THE YEAR. KEY RESPONSIBILITIES Manage incoming requests and queries Deliver exceptional customerservice in response to incoming email and telephone communications Prioritise requests and meet response times in line with our Service Level Agreements Troubleshoot technical/CMS issues More ❯
in target industries. Qualify leads and convert them into long-term business relationships. Conduct face-to-face meetings, product demonstrations, and presentations to prospective clients. Identify and respond to customer needs, providing tailored solutions that align with their business goals. Build and maintain strong, lasting relationships with new and existing customers. Provide excellent customerservice, ensuring satisfaction … from initial contact to post-sale. Maintain accurate records of sales activities, meetings, and customer interactions in the CRM system. Provide regular sales reports, forecasts, and updates on pipeline progress to management. Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth. THE PERSON: Proven track record of new business development within a sales More ❯
manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a … of VAST Data Platform technologies via prescribed hands-on training modules. Adhere to security protocols and ensure the confidentiality, integrity, and availability of network and system data. Provide excellent customerservice to internal and external stakeholders during incident resolution and communication. Requirements Proven experience as a NOC Operator or in a similar network monitoring role is preferred. Superior More ❯
fenwick.co.uk. Perks a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products. WeCare -24/7 GP, wellbeing advice & support service Hybrid Working (Every Thursday and Friday working from home) We offer a salary of £27,810 for this role. So, more about our Product Lifecyle Coordinator role‿ As part … as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and CustomerService teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Armstrong Lloyd - Marketing Recruitment
of digital transformation. This is a strategic role where you'll work alongside industry-leading experts to build a best-in-class CRM that drives growth, insight, and exceptional customer engagement. AS CRM MANAGER YOUR RESPONSIBILITIES WILL INCLUDE: Own end-to-end management HubSpot CRM platform, ensuring optimal performance and data quality across all business functions Build advanced dashboards … reports, and automations that drive business insights and operational efficiency Establish robust data governance policies ensuring GDPR compliance and cross-functional process alignment Partner with Sales, Marketing, CustomerService, and Technology teams to translate business needs into scalable CRM solutions Lead continuous improvement initiatives, user training, and system integrations to maximize platform ROI THE IDEAL CRM MANAGER WILL … HAVE: Minimum 4 years' proven experience managing and optimizing HubSpot Customer Platform Strong technical understanding of data architecture, integrations and workflow automation Experience in project management with ability to influence stakeholders at all levels Background in B2B sector or regulated industries preferred HubSpot certifications and basic development skills (Python/node.js) highly desirable WHY JOIN THIS BUSINESS AS THEIR More ❯
the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customerservice is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … end tests, participating in code reviews to uphold high standards Contribute to our cloud-native platform to optimise performance, security and scalability Collaborate cross-functionally with product, operations and customer success to translate requirements into robust technical solutions. The right candidate: 2+ years hands-on as a full stack engineer in a SaaS or startup environment. Proficiency with Node.js More ❯
Now! Role Key Responsibilities: Support the IT team in delivering technical assistance to staff and students Learn and develop skills in IT support, infrastructure, and digital tools Provide excellent customerservice and help ensure the smooth running of IT systems Main Duties: Assist in setting up and maintaining classroom and office IT equipment (e.g., PCs, projectors, printers) Learn … Year 3 Months Positions Available 1 Closing Date Tuesday, 5th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Initiative Non judgemental Patience Qualifications English GCSE, grade A-C or 4-9 (Essential) Maths GCSE, grade A-C or More ❯
Job ID: Services LLC Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do … safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customerservice; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job More ❯
the hunt for smart, talented people to join us. At Vorboss, we do the right thing-no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customerservice is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries. We're proud to have earned … employee at Vorboss, we offer the opportunity to become a shareholder in the company. Other benefits include: Company pension scheme. 25 days of annual leave, increasing with years of service (excluding bank holidays). Access to Spill, our mental health support partner. Cycle to work scheme. Half-price gym memberships through the healthcare provider. Free eye tests. Hastee app More ❯
planning, client and people management, evidence collection, analysis and reporting Client Management: Collaborate with other members of the project and account teams to ensure clients experience best-in-class customerservice Subject Matter Expertise: Act as a valued subject matter expert externally, and mentor junior staff internally on clinical, regulatory and commercial aspects of the pharmaceutical industry Analysis … equal opportunity employer and fully comply with applicable legislation in all of the geographies in which we operate. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, colour, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable national, federal, state or local laws. More ❯
