76 to 100 of 395 Customer Service Jobs in London

your clients that definitive edge over their competition or enable them to become undisputable cost leaders synthesizing E2E processes running across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, customer service etc. building solution roadmaps for your customers transformation journey riding on SAP best practices, solutions across SAP S/4HANA, SaaS LoB solutions, other products like SFDC … due diligences, transformation workshops guiding and supporting your customers to build a business case for the transformation initiatives for your area driving engagement directly with the business on the customer side and speaking their language realizing business blueprints, Proof of Concepts, transformation plans, change impacts and learning content moderating large workshops across business domains like procurement, manufacturing, finance etc. … products participating in product roadmap discussion with partners like SAP, Microsoft etc. in delivering joint synergy and value to your customers providing an independent point of view to the customer based on your experience and product roadmaps from SAP and other software vendors Job description Role - Principal, Enterprise Application Technology - SAP S/4HANA, EWM, TM, Business AI, BTP More ❯

a global leader in premium video distributionand monetizationfor live and on-demand content across sports, entertainment, media and lifestyle. Through its complete end-to-end streaming platform and unique service offerings inclusive of advisoryand consultancy, growth marketing, custom front-enddevelopmentand more, Endeavor Streaming helps content creators,brandsand rights holders transform, grow and scale their direct-to-consumer businesses. Endeavor … Data products-we're proven to provide the world's most dynamic and interactive digital experiences that are shaping the future of digital streaming. Responsibilities: Provide fast and accurate customer service, across tickets & live chats. Learn our platforms and advanced troubleshooting of our streaming architecture. Work effectively with our content delivery teams to achieve results. Document and retain … ever-evolving workflows and resolutions. Experience: Experience in a B2B/B2C contact centre environment, providing live chat & ticketing support. Strong written customer service experience. Experience of working with ticketing systems such as Zendesk. In-depth knowledge of Microsoft Office 365 suite. Good analytical & problem-solving skills. Technical troubleshooting experience across desktop, mobile & TV devices. Desirable Tech savviness More ❯

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres … for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online … Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job opportunities at More ❯

Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯

Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯

Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯

Embedded Banking, as well as Commercial Banking tailored to businesses. Powered by proprietary technology, the bank collaborates with SAP Fioneer to deliver innovative solutions. With a focus on exceptional service and core values of ownership, curiosity, the bank strives for excellence in all it does. Description We are seeking an accomplished and visionary Chief Operating Officer (COO) to lead … directly to the CEO and serving as a key member of the Senior Leadership Team , the COO will play a pivotal role in driving operational excellence, delivering outstanding client service, and ensuring robust governance and compliance across domestic and international operations. This is a rare opportunity to define the future of a fast-evolving, growth-focused financial institution— delivering … are fit for the digital age. Key Responsibilities: Strategic Leadership Develop and execute a forward-looking operations strategy aligned with Board-approved business goals and growth ambitions. Champion a customer-centric, digitally enabled operations function that delivers seamless service and drives competitive advantage. Establish scalable frameworks, KPIs, and performance benchmarks to enable sustainable business growth and operational excellence. More ❯

Purpose of the Role The Customer Success function is a service team that supports customers through their onboarding and digital transformation journey. The services are provided by the Customer Engagement and Support Manager directly to end customers, or via other Marcura teams, including Customer Success Management. The individual is expected to be an active contributor and … team member. Combining coaching with execution. Job Responsibilities Customer Engagement and Support Provide prompt and professional technical assistance to clients through multiple communication channels, including email, phone, and chat. Diagnose, troubleshoot, and resolve technical issues related to our software applications and systems. Collaborate with development and product teams to escalate and resolve complex issues and feature requests. Document technical … and internal knowledge base. Take a lead in preparing for system releases including collation of release notes, regression testing and effective communication with clients. Guide and support on the customer migration plan towards Marcura Claims Platform Become an Intercom and Gainsight tool super user. Setup, execute and report on shipping division NPS surveys Close collaboration with Analytics Team to More ❯

in expanding Parcelly's Location network across the UK and supporting our domestic operations. You will work closely with our Network Team and contribute across several departments, including operations, customer service, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … strengthen relationships with existing Parcelly partners Manage all partner interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customer service queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯

Business Administrator Apprentice at Kentures Ltd. Join our growing team and gain experience in office admin, online marketing, social media management, e-commerce, customer emails, and phone support. A great opportunity to learn and grow in a tech-focused company. Role Administrative Support: Maintain office facilities, ensuring they are well-equipped and functional Supervise administrative staff and provide support … to executive leadership Manage contracts, negotiations, and relationships with vendors and service providers Coordinate between different departments to streamline workflows and improve productivity Oversee day-to-day operations, ensuring processes run smoothly and efficiently Develop and implement business strategies and plans that align with the company's goals and objectives Researching companies based on their location and collating the … information which will then be used for our in-house marketing campaigns Emailing and calling prospective clients and tailoring their response Developing your sales, marketing and customer service skills through ongoing training and support Producing content for our company blog and newsletter while conducting industry research Proactively contributing to team meetings & business knowledge share Developing your sales, marketing More ❯

in the preparation of reports, minute action logs and communication via emails Update of online Logbooks What we're looking for : An experienced Administrator working to strong administrative or customer service background, the ability to problem solve, prioritise requests and you must thrive under pressure and with the utmost regard for customer service this is a More ❯

big step in their education - and grow your career while doing it. Are you a people person with a passion for helping others succeed? Whether you come from sales, customer service, or a call centre background - if you're organised, proactive, and thrive in fast-paced environments, this could be your next move. What you'll do Be … our programmes and answer queries with confidence Collaborate across teams to deliver a seamless student experience Work towards and exceed conversion targets What you'll bring Excellent communication and customer service skills A love for targets and have good Excel skills Strong organisation and attention to detail Confidence in building relationships Resilience and adaptability under pressure CRM experience More ❯

fault-finding and problem-solving skills under time pressure Ability to read and interpret technical drawings, schematics, and specifications accurately Excellent client liaison and communication skills, delivering high-quality customer service Ability to work independently or as part of a team Strong health & safety awareness, including carrying out risk assessments and method statements A full UK driving license … and conventional) from manufacturers such as Advanced, Kentec, C-Tec, Gent, and Morley Install, maintain, and program intruder alarm systems, including Orisec, Texecom, Pyronix, and Honeywell Galaxy Install and service CCTV systems (IP and analogue), including Hikvision Install and configure Access Control systems such as Paxton Net2, Paxton10, ACT, Switch2, Videx, and CAME BPT Work with emergency lighting systems … solutions with ARC integration and signalling equipment (DualCom, Emizon, CSL, CM2 Orisec) Perform fault finding and rectification under time pressure, read technical drawings, and follow specifications accurately Provide excellent customer service and client liaison, maintaining clear communication and minimal disruption Follow health & safety procedures, including risk assessments and method statements What can you expect in return? Competitive salary More ❯

technical contact for junior engineers and assisting in supervision duties. This is an excellent opportunity for engineers who aspire to progress into a full-time supervisory role. Responsibilities Install, service, and maintain a wide range of fire and security systems Provide technical support to junior engineers and act as lead on-site engineer Participate in emergency call-out rota … and bank holidays) Travel daily into Central London with occasional projects across the UK Carry out work across commercial properties in London and surrounding counties Ensure high standards of customer service and clear communication Maintain and use company-provided equipment responsibly Requirements Hard Skills & System Knowledge: - Intruder Alarms: Texecom, Scantronic, Pyronix, EMS - Access Control: Paxton (critical), PAC (desired …/NVR, IP/Analogue networks - Fire Alarm Systems: Advanced, C-Tec, Kentec, Menvier, Galaxy - Full UK driving licence Soft Skills: - Strong leadership and mentoring abilities - Excellent communication and customer service skills - Proactive, reliable, and able to perform under pressure - Ambition to grow into a supervisory/management role - Willingness to travel daily into Central London - Flexibility to More ❯

opportunity for someone confident in both installation and servicing, who enjoys variety in their day and working with a supportive team. What You'll Be Doing: Installations & Servicing Install, service, and maintain a range of systems: Fire Alarms, CCTV, Intruder Alarms, and Access Control. Carry out fault-finding and repairs, ensuring minimal disruption to clients. Commissioning & Compliance Commission systems … and make sure everything's running in line with industry standards and regulations. Keep accurate service reports, timesheets, and maintenance records. Customer Service Communicate confidently with customers, giving advice on system use and maintenance. Build strong, lasting relationships with clients, always representing the company in a professional manner. What We're Looking For: Proven experience with fire … to find out more or apply now to be considered. YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep … knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: Work on multiple projects simultaneously or one … large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … VR/AR, AI chatbots to enhance learning experiences. Platform & Content Manage LMS/LXP platforms e.g., Workday LMS and curate role-specific content e.g., commercial, warehouse ops and customer customer service digital academy content. Design immersive and engaging microlearning modules and simulations tailored to JD’s needs. Collaboration & Adoption Partner with stakeholders, HRBP's and end More ❯

company’s capacity providers from first notification of loss to settlement across Spanish or German jurisdictions Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service Actively work with a panel of response vendors during claims incidents Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and … ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries Experience Experienced at dealing with external stakeholders in a customer service or consultancy environment Capable of managing the work involved in cyber incidents and/or forensic investigations Good understanding of insurance policy wordings – cyber and tech policies More ❯

to: Digital Product Manager Location: London Docklands - Our permanent hybrid policy sees us all working at least four days across a fortnight in the office . The Financial Ombudsman Service has been resolving customer complaints since 2001. Our service is free for consumers to use and over 1 million people contact us every year. The last few … years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. The Technical Support Analyst is directly responsible for a number of our core casework-facing business applications, which requires working collaboratively with the wider Business Applications Team. You'll provide specialist in-depth input and direction on the technical development and maintenance of some of … key objectives are met, as set out by the Digital Product Manager Completing BAU tasks when required to be done Making sure we're delivering a fair and efficient service, which reflects the diversity of our customers and our people, through everything we do To be considered for this role, you'll need to show us that you've More ❯