76 to 100 of 403 Customer Service Jobs in London

London's largest property maintenance teams, covering more trades than anyone else and operating 24/7. After more than 25 years of trusted service to thousands of residential and commercial customers, we are entering an exciting phase of rapid digital transformation. We are investing heavily … automation to reimagine how we deliver customer service, field operations, and internal workflows. We are now looking for a talented Full Stack Engineer with React expertise to help us build the products and platforms that will run at the core of our business. The Role As a Full ...

will include (but are not limited to): Provide first and second-line IT support to employees across the organisation. Take ownership of incidents and service requests from investigation through to resolution, ensuring excellent customer service throughout. Troubleshoot Windows, Microsoft 365, networking, VPN, printing, hardware and application issues. … administering Microsoft Intune or another endpoint management platform. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience using service desk and ticket management systems. Experience supporting both office-based and remote users. Strong analytical and problem-solving skills with a logical approach ...

time technical role based either on the remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly … Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team ...

systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft … including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience ...

possible. The Automation & Clinical Software Solutions Manager will have responsibility to lead and oversee one (Team 2) of the regional Workflow & IT Solutions EMEA Customer Service teams in the EMEA Region delivering end‐to‐end complex solution installations and transition to the customer Go-Live ensuring … disruption in the customer satisfaction. The Automation & Clinical Software Solutions Manager will be joining a dynamic team of accomplished business leaders who share a passion for competing through an entrepreneurial approach in a multi-billion dollar marketplace. It will be incumbent upon him/her to contribute to immediate ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for an IT Field Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

Service Desk Analyst – IT Consultancy Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial HR implementation ...

working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed … collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated ...

organising patient documentation, supporting patient flow, updating information on EPIC, and liaising with internal departments to ensure timely communication. The role requires excellent communication, customer service, organisational and IT skills, along with the ability to prioritise a varied workload. Previous experience in hospital or medical administration is desirable … effectively with patients, nursing, medical and other staff to promote the best environment for the efficient running of the clinic. Where relevant to the service to provide an efficient and responsive service ensuring the Two Week Wait Cancer Initiative is adhered to. About us The Trust provides ...

Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that … shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from ...

including senior leaders, Executive Assistants, and external partners. This position combines administration, workplace operations, hospitality, and employee experience, requiring a proactive, highly organized, and service-oriented individual who enjoys supporting people and creating an exceptional employee experience. While this is a hybrid role, the successful candidate must be flexible … coordinate leadership visits, executive meetings, office events, and other activities that impact the London office. Partner with Executive Assistants, senior leaders, and workplace service providers to deliver a seamless office experience. Coordinate office vendors, suppliers and building management Working with the building management ensure office standards, supplies, amenities ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

over 10K devices. As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for low latency streaming across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. ...

future. The Workforce Technology Team (WTT) is responsible for the vision, strategy, architecture, engineering, delivery, and end user support of the technologies, capabilities, and service offerings our global employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus … stack including MFA, SSO, MIM, OTP as well a strong general security background Lead technical strategy and architectural decisions for our core customer service and internal business platforms Design and implement scalable solutions spanning frontend and backend services Create reusable technical designs that can be leveraged across multiple ...

enthusiastic IT Support Technician to join our busy ICT team. This is an excellent opportunity for someone with strong technical knowledge and excellent customer service skills who enjoys solving problems and supporting staff and students in a fast-paced environment. As the first point of contact … networking Network switches and connectivity Excellent troubleshooting and problem-solving skills. Ability to prioritise and manage a varied workload effectively. Strong communication and customer service skills. Ability to work independently and as part of a team. Good organisational skills and attention to detail. Desirable Experience working within ...

Fully Onsite | Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become … receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

Head of Service Management About the Project Transport for London (TfL) has awarded Indra a long‐term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation … across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations, 4,000 Oyster Card outlets, seven customer service centres and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage ...

other O&I teams as well as working with client's endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts. \Provide technical advice and support to Visa's Client institutions and processors to ensure customers expectation are exceeded. \Timely and accurate updating … year experience in Linux System Administration or certifications on Linux system \n ~ Working Experience in IT Operations and Project Delivery \n ~ Outstanding customer service skills and a dedication to the customer service experience. \Project Coordination and planning experience. \Must exercise a reasonable amount of independent judgment ...

expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill lock Systems. Your responsibilities Provide Remote engineering support ...

within the department to execute tasks that are integral to the success of the firms Business Development objectives, while providing a high level of customer service to internal and external clients. This role will be located in our London office. Please note that this role may be eligible … request cannot be fulfilled via the designated Business Development CORE team or can be fulfilled more efficiently through an alternative resource Entering all assigned service requests into the ServiceNow ticketing system and monitoring tickets from open to close status, ensuring all service level agreements are met Learning Latham ...

lessons, meetings, and school events. Key Responsibilities Provide first-line support for AV equipment across classrooms and teaching spaces. Respond to AV incidents and service requests in a timely manner. Set up and maintain audio-visual equipment for lessons, assemblies, meetings, and events. Troubleshoot and resolve basic AV hardware … effective use of AV technology. Assist with routine maintenance and checks of AV equipment. Escalate complex technical issues where required. Deliver excellent customer service to staff and visitors. About You Strong customer service and communication skills. Good problem-solving abilities and a proactive approach. Comfortable working ...

lessons, meetings, and school events. Key Responsibilities Provide first-line support for AV equipment across classrooms and teaching spaces. Respond to AV incidents and service requests in a timely manner. Set up and maintain audio-visual equipment for lessons, assemblies, meetings, and events. Troubleshoot and resolve basic AV hardware … effective use of AV technology. Assist with routine maintenance and checks of AV equipment. Escalate complex technical issues where required. Deliver excellent customer service to staff and visitors. About You Strong customer service and communication skills. Good problem-solving abilities and a proactive approach. Comfortable working ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed ...