76 to 100 of 456 Customer Service Jobs in London

Are you a skilled IT Support Specialist with a passion for technology and delivering exceptional customer service? We’re looking for an experienced, proactive professional to join our growing London-based team, supporting both Mac and Windows environments across a diverse client base. About the Role You’ll be providing first- and second-line technical support to end … Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required Deliver outstanding customer service and clear communication at all times Assist with onboarding/offboarding, patch management, and system upgrades Collaborate with internal teams to improve processes and documentation About You … 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a methodical, customer-focused approach Able to work both independently and as More ❯

for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively working to improve internal processesPro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutionsKey Skills and ExperienceVery good English communication skills.Great customer service skills.1st, 2nd & 3rd line IT helpdesk support.Strong … well organised.Good IP networking skills.Troubleshoot, diagnose and resolve Windows system and software related issues.Printer setup, management and driver configurations.This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. More ❯

Overview Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres … for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online More ❯

Analytics & Sales - Mandarin Speakers Location London Business Area Sales and Client Service Ref # Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the … Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. … also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we More ❯

Analytics & Sales - Mandarin Speakers Location London Business Area Sales and Client Service Ref # Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the … Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. … also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we More ❯

Fire Solutions Location: Hybrid, with office base near Oxfordshire Package: Competitive salary D.O.E, company car/allowance and annual bonus opportunity Role: Permanent Salary: £95,000/ANNUAL # Customer Service Director Location: Oxfordshire Salary: £70,000 - £80,000 (DOE) + Annual Bonus opportunity Job Type: Full Time, Permanent A leading UK-based service and Role: Permanent … Title: Security Engineer Location: Field based - Central Region covering: South West London - Buckinghamshire area of Oxford, Role: Permanent Salary: £40,000/ANNUAL # England Security Engineer - Install/Service Basic salary up to £45,000 per year North London and surrounding areas Full-time Permanent NO CALL OUT ROTA We're looking Role: Permanent Salary: Competitive # County … Engineer Fire & Security experience is absolutely essential About the Company We're a well-established and rapidly growing fire and security Role: Permanent Salary: Competitive # England Senior Field Service & Maintenance Fire Alarm Engineer - Central London - BR/ME/DA/CT/TN Salary : £40,000 to £42,000 Hours/Shift: Mon-Fri : 8:30am - 5pm More ❯

Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first-line … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office … and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯

As a Client Services Coordinator in our Aftersales Department, you will play a key role in delivering high-quality technical support and service coordination for customers across the EU. This position combines technical IT support, project coordination, and customer service to ensure seamless post-sale experiences in the telecommunications industry. Key Responsibilities: Project and Maintenance Support: Assist … in planning, organizing, and tracking IT maintenance and telecom service projects, ensuring milestones are met. Monitor project and support status, proactively identify issues, and escalate to senior team members as needed. Prepare meeting materials, agendas, and detailed minutes to facilitate effective collaboration. IT and Technical Support: Provide customer-facing and remote IT support, including helpdesk duties, troubleshooting telecom … or equipment issues. Assist in installing, configuring, and maintaining computers, software, and telecom equipment. Train customers and internal users on new IT systems or updates to ensure smooth adoption. Customer and Stakeholder Engagement: Respond promptly to customer inquiries via phone, email, or in-person, providing clear and accurate resolutions to technical and service-related queries. Build strong More ❯

We are currently looking for a Customer Service agent to join a Tech company based in the West End. This position has hybrid working and is paying £14 hour. The role is mainly based on the phone and is temping for up to 3 months. The role answer customer questions by phone, email, webchat, social media or More ❯

Graduate Technical Support - HR Tech SaaS - Route to Customer Success 💵 Salary - £26,000 - £28,000 🧠 Learn from Customer Success Leaders 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off Are you a recent graduate or someone who recently left education and wants to break into tech? Or perhaps … you work in a customer facing role, and are looking for an industry switch? If this sounds like you then get applying...this is an entry level role, but one with a potential progression route through to Customer Success. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own … as a total solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for More ❯

Graduate Technical Support - HR Tech SaaS - Route to Customer Success 💵 Salary - £26,000 - £28,000 🧠 Learn from Customer Success Leaders 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off Are you a recent graduate or someone who recently left education and wants to break into tech? Or perhaps … you work in a customer facing role, and are looking for an industry switch? If this sounds like you then get applying...this is an entry level role, but one with a potential progression route through to Customer Success. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own … as a total solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for More ❯

Graduate Technical Support - HR Tech SaaS - Route to Customer Success 💵 Salary - £26,000 - £28,000 🧠 Learn from Customer Success Leaders 🌎 Progression potential to Customer Success 🖥 Route into the world of SaaS ☀ 22 days holiday + your birthday off Are you a recent graduate or someone who recently left education and wants to break into tech? Or perhaps … you work in a customer facing role, and are looking for an industry switch? If this sounds like you then get applying...this is an entry level role, but one with a potential progression route through to Customer Success. The Company A pioneer in Software as a Service (SaaS) workforce management and access control solutions. With its own … as a total solutions provider helping thousands of organisations across EMEA operate more efficiently, save money, and keep people and assets safe. The Role As a member of the Customer Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years' experience in sales and/or account management Strong and proven experience in client More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years experience in sales and/or account management Strong and proven experience in client More ❯

deliver sales proposals documents to clients Maintain sales activity records and prepare sales reports via CRM Respond to sales inquiries and concerns by phone, electronically or in person Ensure customer service satisfaction and good client relationships Diligently follow up on all sales activity Identify and participate in sales events, show and exhibitions Monitor competitors, market conditions and trends … presentations (in-person and online) Clear articulation of complex IT solutions Performs well under pressure & goal oriented Education and Experience Proven track record to achieve sales targets Knowledge of customer service principles and practices of sales Knowledge of basic business principles Minimum 3 years’ experience in sales and/or account management Strong and proven experience in client More ❯

employment law and HR best practices? If so, we want to hear from you! About the Role As a HR Workday specialist, you will provide a business-focused HR service, offering professional guidance on operational HR issues across the organisation. This is a fixed-term contract opportunity to make a significant impact in our client s HR team. JRRL … support management decision-making Additional Responsibilities & Requirements Knowledge of HR business processes and HR systems, with the ability to act as a functional expert for Workday HCM Provide excellent customer service to HR Systems end users, supporting Workday HCM systems implementation and HR data migration Support UAT (User Acceptance Testing) activities for Workday modules, including Time/Absence … Workday HCM, including recruitment, onboarding, offboarding, reporting, and data management Strong analytical, problem-solving, and data handling skills Experience supporting Workday systems implementation, data migration, and UAT testing Excellent customer service skills for end-user support Ability to act as a first point of contact for HR system issues via ServiceNow Knowledge of HR business processes and workflow More ❯

in expanding Parcelly's Location network across the UK and supporting our domestic operations. You will work closely with our Network Team and contribute across several departments, including operations, customer service, and partner support. This is an exciting opportunity for an early-career professional to gain valuable hands-on experience in a dynamic, fast-growing logistics technology environment. … strengthen relationships with existing Parcelly partners Manage all partner interactions using Parcelly's proprietary technology and CRM tools Assist with operational tasks and cross-functional projects across departments Handle customer service queries from business partners and end-users Contribute to internal and partner meetings with notes, research, and ideas Participate in testing and feedback for ongoing product improvements More ❯

Job Summary - Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. - Perform reactive service visits as required to meet contracted customer's service level agreements. - Perform planned preventive maintenance visits as required in line with contracted customers service level agreements. - Provide support and advice … queries and offering solutions to resolve issues. - Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports. - Work closely with the service administration and engineering teams to ensure we deliver exceptional service to our clients. - To be available for … standby on a call-out Rota, as required within the team. - As the business grows, manage and mentor service engineering team Skills - Strong diagnostic and problem-solving skills. - Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109). - Excellent communication and customer service skills. - Ability to work independently and More ❯

fault-finding and problem-solving skills under time pressure Ability to read and interpret technical drawings, schematics, and specifications accurately Excellent client liaison and communication skills, delivering high-quality customer service Ability to work independently or as part of a team Strong health & safety awareness, including carrying out risk assessments and method statements A full UK driving license … and conventional) from manufacturers such as Advanced, Kentec, C-Tec, Gent, and Morley Install, maintain, and program intruder alarm systems, including Orisec, Texecom, Pyronix, and Honeywell Galaxy Install and service CCTV systems (IP and analogue), including Hikvision Install and configure Access Control systems such as Paxton Net2, Paxton10, ACT, Switch2, Videx, and CAME BPT Work with emergency lighting systems … solutions with ARC integration and signalling equipment (DualCom, Emizon, CSL, CM2 Orisec) Perform fault finding and rectification under time pressure, read technical drawings, and follow specifications accurately Provide excellent customer service and client liaison, maintaining clear communication and minimal disruption Follow health & safety procedures, including risk assessments and method statements What can you expect in return? Competitive salary More ❯

The role: As a Problem Manager, aligned to Problem Management practices, you'll own and oversee the resolution of service-related issues from start to finish. This role offers an exciting chance to work in a dynamic environment with complex systems, making root cause identification challenging. You will collaborate closely with your team and other Service Operations teams … including ITIL functions, Technology Office teams, our Service Providers, and our customers becoming a key player in delivering excellent customer service. You'll take a holistic approach, providing a strategic view of the entire network, driving improvements across teams to ensure high customer service satisfaction. Additionally, you'll lead continuous improvement initiatives to adapt and scale … will: Be accountable for the end-to-end management of all problems impacting the overall service. Create, build and lead strong relationships with stakeholders across the ecosystem and communicate service performance and problem resolutions effectively and efficiently. Where there are identified issues you will collaborate with the relevant SMEs to identify potential solutions, associated risks and be prepared to More ❯

About the Opportunity Are you confident on the phone, competitive by nature, and driven to succeed? This is an exciting opportunity to transition your experience in sales or customer service into a high-reward, long-term career in recruitment. Youll be joining a fast-growing, international recruitment agency that specialises in placing talent across tech, finance, and commercial … Were not expecting you to have recruitment experience well train you. But we do need people with the right attitude and foundations : Minimum 6 months experience in sales or customer service Confident communicator, especially over the phone Ambitious, driven , and eager to prove yourself Financially motivated and results-focused Committed to building a long-term career What Youll More ❯

million-pound properties. Key Responsibilities: Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance with all relevant safety standards … intruder alarms, access control, and fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary between More ❯

company’s capacity providers from first notification of loss to settlement across Spanish or German jurisdictions Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service Actively work with a panel of response vendors during claims incidents Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and … ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries Experience Experienced at dealing with external stakeholders in a customer service or consultancy environment Capable of managing the work involved in cyber incidents and/or forensic investigations Good understanding of insurance policy wordings – cyber and tech policies More ❯

ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The BrandEd … pre-college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT … customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. More ❯

YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The … pre-college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT … customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. More ❯