76 to 100 of 236 Customer Service Jobs in London

Welcoming Environment: Ensure the office remains tidy, inviting, and well-maintained. Bookkeeping Tasks: Handle basic bookkeeping duties, including processing invoices or expense claims. Delivering Customer Service: Provide exceptional service to visitors and clients. What We're Looking For: To thrive in this role, you should possess: Previous ...

Junior Field Service Engineer – AV/UC Systems UK & Europe Travel | Leading AV Integrator | Career Development Pathway IN2-AV Recruitment is partnering with a well-established technology integrator to hire a Junior Field Service Engineer to join their growing service team. This is an excellent opportunity … someone with AV installation or onsite support experience to step into a customer-facing field role with incredible long-term development, manufacturer training, and exposure to cutting-edge AV and Unified Communications technologies. The Role You’ll be responsible for both proactive and reactive maintenance of audio visual ...

week** Position Summary As Director of Network Practice at Claranet, you will lead the strategic direction, operational delivery, and product management of our customer-facing network and connectivity services. This senior leadership role is pivotal in shaping Claranet’s network offerings, driving innovation, and ensuring excellence across delivery … Delivery and Network Product Management. Working closely with commercial stakeholders and Group Networks, you will ensure our services remain competitive, secure, and aligned with customer needs. Role Mission Claranet’s strategy is to build long-term, trusted relationships with its customers by delivering market-leading, integrated managed services. ...

Employment Type: Full-Time Contract Type: 3 months £500 per day Umbrella Hybrid Are you passionate about delivering exceptional technical support and ensuring seamless customer experiences? We are looking for an AWS Connect Support Engineer to join our team and take ownership of maintaining and optimizing our cloud-based … manage AWS Connect instances, call flows, queues, routing profiles, and prompts. Maintain and optimize IVR systems and omnichannel contact centre features. Design and automate customer self-service experiences using Amazon Connect flow builder. Integrate voice solutions with external applications such as Dynamics365. Incident & Problem Management Monitor ticket queues ...

causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. … M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment ...

support role, you’ll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape the Sales & Service experience globally. You’ll act as the go-to CE expert, guiding best practice and ensuring adoption across different regions. What we’re ideally looking … Strong hands-on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service → Ideally all 3, but they will consider strong profiles covering at least 2 Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder ...

output for optimal results Analytical thinking Resilience, flexibility and agility Creative thinking Motivation and self-awareness Empathy and active listening Curiosity and lifelong learning Service orientation and customer service Talent Management Leadership and social influence Benefits: We offer a comprehensive benefits package designed to support ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

Responsibilities The Global Brand Operations team provides best-in-class managed services support for Premium Brand Products - both reservation and auction, driving excellent customer service, and enabling revenue and working closely with customers and product teams to ensure product market fit. We're a global team with presence … optimized experience for clients, brand partners, sales teams and our product teams by providing technical and operational expertise by offering best-in-class service and product insights to uplevel platform capabilities for brands of all sizes. - Own the set-up process, campaign management, QA and reporting for reservation ...

Good use of Microsoft Office, in particular, Outlook, Word, Excel and Windows Skills in Office 365 Hardware building The timely and accurate logging of customer issues into the Call Management System First Line support from both phone calls and incoming emails Take responsible for the quality of the information … need to escalate Recognising when a call is urgent and escalating accordingly Carrying out configuration and testing of new kit prior to install at customer site The ability to work as part of a team, whilst remaining self-motivated in managing your own workload The ability to demonstrate ...

everything works at its best, ensuring every employee gets the support they need to thrive—both at work and beyond. Your Mission As a Customer Support Agent at Ben, you’ll be a key player in delivering world-class service to our users. You’ll be the voice … mindset. This role is perfect for someone who has a solid level of technical expertise, strong analytical and debugging skills, and experience resolving complex customer issues in a fast-paced SaaS environment. Please note: this is a 3 month fixed-term contract, with the potential to extend or even ...

regulated, security-sensitive sectors. They deliver round-the-clock assistance, strategic consultancy, and technology sourcing, all centred on reliability, strong security practices, and excellent customer service. They work with a modern, cloud-led approach and hold high-level partnerships with major technology vendors. Their team is known for helping … adopt secure, cloud-based solutions. Role Summary This position is focused primarily on remote technical support, assisting users and systems through a centralised service desk. You'll handle a variety of desktop, server, and cloud-related queries, with occasional visits to client locations when required. You'll be someone ...

similar successful positions in the past Be highly collaborative with the current team, management structure and business leaders Demonstrate a very high level of customer service and empathy to the customer issues Be an excellent all-round communicator through verbal and written communication. Please apply! Guidant, Carbon60 ...

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

recruiting an experienced IT Technician to solve customer support issues on-site, at multiple of our customers" premises. You will be responsible for providing the local support for all on-site employees and you will collaborate with a team of skilled and motivated technicians! We are looking … whichever of our customers needs assistance. You will represent Stefanini and demonstrate the great working ethos we all have, whilst demonstrating your excellent customer service skills combined with exemplary IT skills. You need to be comfortable with travel as part of this, and occasional hotel stays will ...

internationally, is looking for an experienced IT Support Engineer to join their team in London. The ideal candidate will come from a Managed Service Provider background and be confident acting as an escalation point for the Service Desk. In this role, you will handle complex technical issues, take … fully onsite position supporting a wide range of users and technologies. Key Responsibilities Act as the escalation point for advanced IT issues from the Service Desk Troubleshoot and resolve complex hardware, software and networking issues Support and maintain desktops, laptops, mobiles, printers and network equipment Investigate recurring issues, identify ...

changes to new or existing agreements Lead annual ISO audit process Accounts receivable: Raise and issue sales invoices and credit notes and upload on customer portals as required. Posting daily cash and credit card receipts and reconcile Create and maintain customer accounts in Business Central, CRM and customer … About you: Skills, Knowledge and Expertise: Core Competencies: Problem solving Communicating and influencing Developing and managing collaborative relationships Planning and organizing Quality results orientation Customer service orientation Decision-making Flexibility and adaptability Essential Knowledge and Experience: AAT qualified Excellent organisational skills Proven experience of working in a similar ...

functional at all times.RESPONSIBILITIES Main responsibilities Supports the security of the Company's network and ICT resources Delivers robust, efficient and professional operational IT service to key stakeholders Maintains documentation of systems, maps, procedures, user and technical information Support the network equipment and services, Virtual servers, network storage devices … network communications equipment Day to day support of LANs, WANs, internet, security and wireless implementations Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures Monitors business critical processes and systems Installs, configures and supports new and existing servers and network infrastructure Actively learns ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider ...

Structured Cabling Engineer (Managed Services Engineer) Onsite at customer sites in and around the East Midlands Permanent Summary We are seeking a Structured Cabling Engineer/Managed Services Engineer to join an existing team. You will be working across several of our customers sites and will be carrying … throughout any activities carried out. Ensure adherence to all NG Bailey's policies, processes, and procedures Ensure all works comply with NG Bailey IT Service's standards and to meet and where possible, exceed Client expectations, whilst ensuring adherence to vendor and manufacturer design guidelines Keeping material control ...

Demonstrated 2+ years project experience developing solutions using the Power Platform (Power Apps Canvas/Model Driven Apps, Power Automate, Power Virtual Agents) Excellent customer service and communication skills Experience configuring and using Microsoft Data verse advantageous. Experience with Agile methodologies and working in delivery teams. Eligibility … Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology ...

lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key Duties and Responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both … expectations in doing what we say we will do, when we say we will do it Consistently evaluate the value being brought to the customer look at what other opportunities there are to demonstrate more value whether financial, operational or safety related Understand the data related to your customers ...

organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Customer Engagement Manager Locations : London | Hybrid Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration … role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client’s business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer ...

solutions to help clients improve business processes and adoption of new technology. Roles & Responsibilities Implement and customise Dynamics 365 CE solutions across Sales, Customer Service, Marketing, and Field Service Design and deliver client-centric solutions using Microsoft 365, considering existing ways of working Lead client-facing activities ...