76 to 100 of 192 Customer Service Jobs in London

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

crucial for ensuring the effective logging, monitoring, and resolving of Digital Support tickets, involving close liaison with in-house development teams, Business Analysts, and customer support teams across various European locations. You will play a key role in delivering exceptional digital support focused on customer service, adhering … smooth implementation and business readiness. Document processes, controls, and procedures to support operational consistency and knowledge sharing. Ensure compliance with internal policies, standards, and service level agreements (SLAs). Support continuous improvement initiatives, including automation and process optimisation. Required Skills & Qualifications: Proven experience in IT support, preferably within ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

wide range of stakeholders. The Company They are a well-established, consumer-focused organisation operating at scale across multiple markets. With a strong customer base and a growing analytics capability, they are investing in data to drive smarter commercial decisions. The business has access to a rich … translating insight into practical outcomes. This is an environment that values curiosity, initiative, and clear communication. The Role You will take ownership of customer analytics and commercial insight projects, partnering closely with senior leaders across the business. Deliver customer segmentation and behavioural analysis to inform strategy Analyse churn ...

well as hardware building are definitely a bonus. Specific duties will include (but aren’t limited to): The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails; using the formal call logging system in place, and be responsible … need to escalate. Recognising when a call is urgent and escalate accordingly; carrying out configuration and testing of new kit prior to install at customer site. The ability to work as part of a team, whilst remaining self-motivated in managing your own workload. The ability to demonstrate ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

growing technology solutions provider delivering managed IT services, cloud, infrastructure, networking, and professional services to schools across the UK. With a strong reputation for customer service and technical expertise, the business acts as a trusted technology partner to a number of Primary and Secondary Schools, supporting both teaching … school environment. You'll be responsible for providing onsite technical support, managing escalations, supporting projects, and ensuring schools receive a high level of service across their IT infrastructure. Why apply: School-focused role: Become a trusted IT resource supporting Primary and Secondary Schools Varied technical exposure: Work across Microsoft ...

organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Customer Engagement Manager Locations : London | Hybrid Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration … role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client’s business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer ...

everywhere. More about our mission and what we offer . About the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision. Key Responsibilities Commercial Excellence Transform service into a revenue engine through insight ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

Junior IT/AV Service Engineer - Basingstoke/Sunbury (split-site) - £27,000 - £35,000 + benefits We're working with a leading technology services provider supporting a high-profile enterprise environment, and we're looking for a Junior IT/AV Service Engineer to join the team. … asset and system records Working closely with on-site engineers and third-party suppliers What we're looking for Some experience in IT support, service desk or AV support Exposure to Microsoft Teams/video conferencing tools Basic knowledge of hardware, PCs or AV equipment Strong troubleshooting mindset ...

client who service and maintain all facilities within schools mainly in South East London are seeking an experienced Security Systems Engineer with in-depth knowledge in servicing and maintaining, CCTV, Access Control, intruder alarms, fire alarms and automated gates. They require a Security Engineer to deliver high-quality maintenance … minor remedial work, ensuring all systems perform effectively and meet regulatory standards. Working as part of a team, youll be supported by dedicated service administrators and an electrician. Full Time Permanent role Location Orpington Key responsibilities: Deliver planned maintenance and reactive service calls Communicate effectively with Site Managers ...

annum | Permanent, Full-Time Company Pool Vehicle Provided (Work only) Full UK Driving License Essential Our client is looking for a practical, organised and customer-focused IT Field Engineer to join our growing IT Department. Supporting over multiple users across locations in London, Essex, Milton Keynes, Cambridge and surrounding … Experience working with CAT5e and CAT6 structured cabling Experience maintaining technical documentation and records Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Good organisational and time management skills Full UK Driving License ...

LONDON VENUES SALARY: £40,000 - £50,000 (dependant on experience) Position Overview Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating ...

covering London and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

Static Fire & Security Service & Maintenance Engineer Location: Central London Salary: £38,000 - £50,000 DOE About the Role We are currently seeking an experienced Static Fire & Security Engineer to join our growing team, working on a prestigious commercial site in Central London. This is a static position, meaning … looking for a stable role within a professional and supportive environment. Key Responsibilities Carry out planned preventative maintenance (PPM) on fire and security systems. Service, fault-find and repair fire alarm systems. Maintain and troubleshoot CCTV, access control, intruder alarm and emergency lighting systems. Respond to reactive maintenance requests ...

Partner badges across key Domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … e.g.12-24 months Who we are For over 30 years - we have supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

user guidance and technical steps in clear, user-friendly language. Collaborate with other IT teams and vendors as required. Deliver a high standard of customer service and professionalism when supporting users. Additional duties and responsibilities, as assigned. Training The role will follow a structured apprenticeship programme. As this … Months Positions Available 1 Closing Date Friday, 3rd July 2026 Start Date Tuesday, 1st September 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English GCSE, grade 9 - 4 (Essential) Maths GCSE, grade 9 - 4 (Essential ...

hands-on, lab-based role is key to maintaining manufacturing throughput through diagnosis, fault-finding and component-level repair of power transmission equipment and customer returns. You will work closely with Manufacturing, Quality, Industrial Engineering and R&D teams to support testing, repair and continuous improvement activities. Purpose … Role To support manufacturing and customer service operations by: Repairing production failures and customer-returned power transmission equipment Performing component-level diagnostics and root cause analysis Supporting manufacturing test systems and engineering improvements Ensuring product quality and reliability standards are consistently maintained Key Responsibilities Repair and fault ...

EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users. ...

proven 1st/2nd Line Managed Services Analyst. As 1st/2nd Line Managed Services Analyst you will be driven by outstanding customer service abd client satisfaction, eager to develop your technical skills who can act as the 'face of IT" to external customers. My client ...

foods. Supplying independent retailers, gift shops, food establishments and high-end convenience across the UK. With a reputation built on quality, innovation and exceptional customer service they offer an extensive product range alongside bespoke own-label solutions. They are seeking a Business Development Executive to expand the customer base across London. The Role: This is a field-based sales role focused on winning new business and developing long-term customer relationships, you will be responsible for identifying opportunities, opening new accounts and growing sales across a diverse customer portfolio to help them create standout food ...