901 to 925 of 984 Customer Service Jobs in London

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … be responsible for . Influencing the technical direction of the Payments Platform and shape our long-term architecture. Design solutions that improve the M&S Payments Platform, provide a service for multiple tender types for external users and internal teams on our website Lead and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well … tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Payments Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example in producing high-quality documentation, including architecture, design, operational, and technical documentation Work closely with More ❯

companies to showcase brand assets to all stakeholders, manage and create on-brand content without design experience, and maintain a fully consistent brand identity across the organisation and all customer channels. As part of Papirfly Group, we're shaping the future of marketing technology through innovation and expertise. With over 350 team members across eight countries, we deliver solutions … Papirfly, you'll take ownership of scoping, planning, and delivering projects that empower global brands. From managing specifications and budgets to coordinating implementations and ensuring seamless handovers to our Customer Success team, you'll play a crucial role in driving successful outcomes for our customers. You'll also contribute to strategic plans, support presales efforts, and bring your expertise … projects. We're looking for someone with at least 3 years of project management experience, ideally in SaaS or technical environments, who excels at communication and thrives in a customer-facing role. A background in brand or design projects is a bonus, and a growth mindset is essential. If this sounds like you, we'd love to connect. Join More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of More ❯

easy, inspiring shopping experience online and in store that will delight them every time. As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us … of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … Excellent communication skills within Beauty Technical Function, Design and Buying, Supply Base and Global Sourcing Offices Multi tasked orientated working to tight deadlines while maintaining entrepreneurialism. Capable of interpreting customer data to shape future product development strategy. Ability to embrace change and strive to embed new processes and ways of working. Everyone's welcome We are ambitious about the More ❯

of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just … and contribute to cross-team initiatives from design through deployment and operations Write maintainable, well-tested, high-quality code and uphold engineering best practices Focus on observability and maintain Service Level Objectives, take operational responsibility for the Identity Platform, including joining the on-call rota Foster a strong engineering culture through mentorship, code reviews, and collaboration Lead by example More ❯

Holidays This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base of Verification Field Engineers in the UK. … opportunity for an experienced field engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Filed Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able to demonstrate experience and understanding in … customers satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust More ❯

My client is a friendly, well-established company committed to providing an excellent service, great value for money and outstanding customer service. Established in 1999, they have grown year on year by providing a professional, quality service at affordable prices. They currently service around 400 customers across Southern England. Despite their fast growth, they still care … about every customer and every contract. Their sites include schools, offices, medical and leisure facilities. They pride ourselves on their attention to detail and delivery of a thorough, reliable high-quality service. To help drive their continued growth, they are looking to recruit an experienced Business Development Manager. Reporting into the Head of Sales and Marketing, the role-holder … using various research methods to target businesses and key contacts One day at head office in Berkshire, the rest of the week working from home or traveling to potential customer sites. Book a targeted number of qualified appointments per week (focusing on Geographies as specified by Head of Sales and Marketing); Respond to inbound marketing leads, qualifying and booking More ❯

with many processes still managed manually or through outdated systems. The eco-system is so fragile that one missed email can disrupt an entire shipment, leading to delays, poor service, and financial losses. At Raft, we're building an AI platform to automate freight operations. From auditing invoices and preparing customs filings to syncing information across systems, we empower … operators to work more efficiently and accurately. The impact? Faster service, fewer errors, and more time for businesses to focus on growth and customer service. We're fortunate to have the support of top investors who are just as passionate as we do about transforming the industry, including Eight Roads (Alibaba, Spendesk, Toast), Bessemer Venture Partners (LinkedIn, Twilio More ❯

to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to … deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full … on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and More ❯

tools. EVERYTHING YOU NEED TO KNOW You'll be working within a team who have their own portfolio of customers and meeting internal and external Key Performance Indicators and Service Level Agreements. You will assist customers to help them understand and reduce their risk and seek out new opportunities. Our team of renowned industry experts work closely with each … date sales forecasts Generate new business leads Work with our marketing team and Business Administrators to drive new business Meet business targets Follow the company processes and procedures Attend customer review meetings and manage the account performance Assess and manage risk Manage your time efficiently and effectively WHAT YOU'LL BRING TO THE ROLE It is essential that our … candidate has experience in Legionella Control according to (ACOP) L8, HSG274 Parts 1 - 3 and HTM 01-04 knowledge is preferred. We pride ourselves on the quality of our service delivery and we are a member of the Legionella Control Association. We would hope ideal candidates share our passion for industry-leading quality and are enthusiastic about delivering excellent More ❯

KPIs, including pipeline generation, deal conversion rates, and revenue targets for new verticals. Tracking and reporting on business development activities using Salesforce CRM. Analysing market trends, competitor moves, and customer feedback to refine vertical strategy continuously. What you'll need 3+ years in business development within a B2B SaaS environment. Proven track record of breaking into new markets or … it's an exciting time to join AccountsIQ. With a strong focus on growth and expansion, we're poised to elevate both the AccountsIQ product and the level of service we provide to our customers. We're looking for passionate, talented individuals to join our Account Management team to maximise revenue and deliver exceptional service to our customers More ❯

meet their strategic and business objectives. Supports the design, implementation, and maintenance of digital identity platforms, aligned with the department's strategic objectives and focused on providing an excellent customer service. Provide expert technical guidance on digital identity technologies, methodologies, and best practices. Collaborate with stakeholders to understand business requirements and design scalable and resilient digital identity solutions. Evaluate … infrastructure. Provide support to resolve complex technical issues, providing guidance and resolution to ensure minimal disruption to services. Support a strong working relationship with 3rd party suppliers and managed service providers contracted to deliver services to Parliament. Represent Digital Infrastructure at PDS forums and liaise with other teams and 3rd parties as required. What you will need: As a … time, considering the needs of the situation, priorities, constraints, and the availability of necessary information. You have first-hand experience of owning relationships with third-party solutions or managed service providers to deliver user friendly and cyber secure solutions which are cost effective and sustainable. About the team: You will be part of a specialist team within the Platforms More ❯

meet their strategic and business objectives. Supports the design, implementation, and maintenance of digital identity platforms, aligned with the department's strategic objectives and focused on providing an excellent customer service. Provide expert technical guidance on digital identity technologies, methodologies, and best practices. Collaborate with stakeholders to understand business requirements and design scalable and resilient digital identity solutions. Evaluate … infrastructure. Provide support to resolve complex technical issues, providing guidance and resolution to ensure minimal disruption to services. Support a strong working relationship with 3rd party suppliers and managed service providers contracted to deliver services to Parliament. Represent Digital Infrastructure at PDS forums and liaise with other teams and 3rd parties as required. What you will need: As a … time, considering the needs of the situation, priorities, constraints, and the availability of necessary information. You have first-hand experience of owning relationships with third-party solutions or managed service providers to deliver user friendly and cyber secure solutions which are cost effective and sustainable. About the team: You will be part of a specialist team within the Platforms More ❯

Overview Key role in the EMEA E-commerce planning & analytics team ensuring they will deliver insights, reporting, and advanced analytics to drive business decisions and support optimizing the digital customer journey, customer services, and performance marketing. They will solve complex business problems/challenges through data analytics and will story-tell the actionable insights to the key stakeholders … that dialogue whilst also pro-actively delivering innovative and creative analytics in that space. • Develop a reporting suite that clearly and accurately demonstrate ROI and profitability, from campaigns, collections, customer journeys, digital product, and merchandise product perspective using Adobe, Dataiku, Microstrategy tools, across a range of metrics that cover all stages of the consumer journey, transactions and voice of … the customer interactions. • Creation and maintenance of reports and dashboards using web analytics data and data visualisation tools, with the ambition to automate all reporting across the business, whilst monitoring the core KPIs vs. targets. • Proactively seek to solve complex business problems/challenges through data analytics and will translate data into actionable insights and drive data-driven decision More ❯

accounts in the UK & Ireland and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Responsible for the account management of key retail partners, this role will be required to create and maintain good working relationships with internal teams and external customers to … days on-site in our London HQ office. Key Responsibilities: Management of key accounts including negotiating and securing partnership agreements. Be the key day to day contact for customer business relationships. Review and evaluate business performance on a regular basis. Responsible for forecasting, business call updates and risk and opportunity management. Drive promotional plans, coordinate product launches, and communicate … Person Would Have: Bachelor's degree in business or equivalent experience. Proven experience in account management, with a successful track record of meeting and exceeding sales targets. Knowledge of customer base. Analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. Excellent project management skills, with the ability to prioritise tasks, meet deadlines, and More ❯

driven innovations and robust infrastructure. Technology is at the heart of our operations, emphasizing transparency, accountability, and value. Our goal? To be the industry-leading technology team, renowned for customer-centric, reliable, fast, flexible, and innovative solutions. Come, be a part of our journey to redefine media! About the role: We're on the lookout for a motivated Junior … thrive. Focus on Impact: At Bauer Media Outdoor, every project we undertake aims to create positive change, whether it's providing transparent advertising solutions or setting new standards in customer service. Your work will directly shape our industry and influence real-world outcomes. We believe in fairness and as an equal opportunities employer, we work hard to foster an More ❯

UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯

and planning, and data centre commissioning and decommissioning; we adapt our 40+ years of expertise to every situation. ATC operates in a dynamic global market where clients demand a service that is right first time, every time; we are recruiting motivated and driven people to work in a company that is Driving Forward. This Role The Logistics Associate Apprentice … weekly activities to ensure effective use of resources. Ensuring proofs of delivery are activity managed in a timely manner. Liaising with the Planning control tower and team to ensure service levels are maintained. Liaising with clients, sub-contractors, overseas offices and agents. Working closely with client's supply chain function to ensure schedules are met and are accurately reported … on. Responding to changing customer demands seamlessly. Communicating with customers and understanding customer requirements. Onsite experience with our customers Academic eligibility and requirements Logistics Associate Apprentices must commit to the following academic responsibilities over the 2-year programme. Apprentices are required to attend classes one full day per week at TU Dublin. Complete a structured curriculum of theoretical More ❯

East London. The successful candidate will have years of experience working hands on with complex AV systems, still be excited by the technology, and be keen to deliver outstanding customer service. Daily duties will include room and system checks, responding to requests for support, investigating and troubleshooting AV issues at the site and ensuring any active tickets are updated. … access to CTS accreditation will be provided. Key Responsibilities: Fault finding rectifying AV systems at the client site Providing remote assistance and onsite technical support for clients Completion of service reports and ticket management on company systems Carrying out preventative maintenance on installed systems at the site Providing technical assistance to Service Coordinators for handling customer enquiries … as required. Reporting any escalated matters directly to line manager Liaising with other project and engineering teams to develop customer and site knowledge as necessary Based on site in East London salary will be circa £40k-£55k p.a. doe plus overtime and benefits Your skills and experience Experience of installing, commissioning and servicing commercial audio-visual systems including projection More ❯

art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of … the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯

recognition for your individual contributions, and a variety of benefit options for you to choosefrom. Meet Your Team Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge SAP technologies, advancing the RISE with SAP initiative, promoting Clean Core principles, and accelerating SAP Business Technology Platform (BTP … focus on adopt and derive), starting with Enterprise archetypes and scaling digitally. Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP's cloud qualities. Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness. Support adoption, identifying and mitigating technical adoption risks. Align … customers and partners with SAP's Clean Core strategy, accelerate BTP adoption and promote SAP best practices. Provide customer context to all teams, enhancing customer proximity and experience. Articulate the value of the designed target architecture and possible intermediate/transition steps as well as provide guidance on the realization of the identified benefits Serve as a trusted More ❯

be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you'll contribute to our ongoing momentum by understanding the unique customer need and … addition of value adding products. Self-motivated and resourceful, you'll bring a strategic mindset and commercial approach to the role. What You'll Do: Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones … to tell compelling stories Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts Feedback: Be the voice and champion for your customer internally and serve as a feedback loop Who You Are: We are looking for a range of experience levels: from 4+ years experience in an account management/product More ❯

to hear from you. This role specifically aligns to our Local Government sector, where we are actively seeking an individual who can demonstrate experience in corporate services, finance and customer services within local authorities. Job title: Business Development Manager - Corporate Services, Local Gov and Housing Job Description: What you'll be doing: Boost sales by securing and delivering a … deals for Back-office products, digital products, SAAS products, Place products A background in selling to and working closely w ith local government authorities delivering corporate services, finance and customer services . Ideally, you will be a member of IRRV or CIPFA (or other similar body) Commercial and growth acumen, with the ability to build and execute robust business … opportunity pipeline management, reporting and risk management (super-user of Salesforce) Collaborative leadership and relationship management in large matrix environment to engender and deliver shared outcomes About Capita Public Service Capita Public Service is an essential partner to the Public Sector. With over 40 years' experience, we partner with over 500 government and public bodies to tackle society More ❯

time basis for 12 months. This role will be based in our Merton office. Oversees the overall e-commerce strategy, operations, and performance. Responsible for driving sales and improving customer experience. KEY REPSONSIBILITIES Responsible for the development and maintenance of the New Ecommerce Japan website locale Acting as the main point of contact for all B2C Japan locale e … commerce operations, overseeing both front-end and back-end website management, supply chain, fulfilment and customer service. Managing Japan partner instructions and guidelines, coordinating activities related to Japan locale operations to ensure seamless collaboration and execution. Monitoring, tracking, and reporting on all Japan locale revenue, sales, and expected targets, ensuring key milestones for online revenue are met. Conducting competitor … performance, conversion rates, and other key business metrics, providing insights for future performance and strategies. Conducting site audits and implementing initiatives to improve the online shopping experience, focusing on customer experience (CX) and user experience (UX). Collaborating closely with the Buying and Commercial teams to align on trading strategies and optimize the online product offerings. Managing relationships with More ❯