s SLAs. You will also produce key performance reports, manage client escalations, and work with the IT Services Manager to continuously improve processes in line with industry standards like ITIL and ISO27001 Staff Development: Proactively identify skills gaps and plan training to support your team's professional growth. You'll also ensure your team's well-being and promote a More ❯
methodologies to optimise cloud environments effectively. Thorough understanding of integration technologies (OCI) as well as API standards such as REST or SOAP for seamless inter-system connectivity. Familiarity with ITIL-aligned processes including best practices in change management within enterprise contexts. Exemplary verbal and written communication skills facilitating effective translation of technical concepts for diverse audiences. Excellent interpersonal skills fostering More ❯
languages (Bash, PowerShell, Python). Ability to lead cross-functional teams and manage stakeholder expectations. Preferred technical and professional experience Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting Expertise in migration tools (AWS Migration Hub, AWS Server Migration More ❯
with institutional KPIs. Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies. Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL). Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency. The Candidate Were looking for a dynamic leader with: Proven experience in IT leadership More ❯
DORA, GDPR, EU AI Act). Experience with third-party and outsourcing risk, AI and digital transformation risks. Experience of developing and operating Technology Risk Management Frameworks such as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Oryx Align Limited
in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days More ❯
Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note you More ❯
Enterprise Architecture Tools (e.g., ArchiMate, SparX Systems Enterprise Architect). • Demonstrable experience with either TOGAF 9/10 (The Open Group Architecture Framework) or Zachman Framework for Enterprise Architecture. • ITIL Foundation or Practitioner (for understanding service management and IT governance) or equivalent experience. • Demonstratable mindset for organising and visualising data. • A minimum of 2 years experience in an IT Architecture More ❯
of-hours support when agreed in advance to support project milestones. Job Requirements Requirement's Strong understanding of device build processes and hardware requirements for Windows 11. Familiarity with ITIL practices and service desk operations. Previous involvement in large-scale IT migration or transformation projects. Proven experience supporting clients in a financial environment. Strong background in Windows 11 troubleshooting and More ❯
Enterprise Architecture Tools (e.g., ArchiMate, SparX Systems Enterprise Architect). Demonstrable experience with either TOGAF 9/10 (The Open Group Architecture Framework) or Zachman Framework for Enterprise Architecture. ITIL Foundation or Practitioner (for understanding service management and IT governance) or equivalent experience. Demonstratable mindset for organising and visualising data. A minimum of 2 years experience in an IT Architecture More ❯
we do. You will always be learning and exploring new and better ways of doing everything that we do. Desired Qualifications CCNP Routing & Switching, CCNP Wireless, CCDP, CWNP CWNA, ITIL, Cybersecurity, Project Management Other Skills & Experience Able to be part of a team that produces the highest quality of service and results while operating in a busy and changing working More ❯
Enterprise Architecture Tools (e.g., ArchiMate, SparX Systems Enterprise Architect). Demonstrable experience with either TOGAF 9/10 (The Open Group Architecture Framework) or Zachman Framework for Enterprise Architecture. ITIL Foundation or Practitioner (for understanding service management and IT governance) or equivalent experience. Demonstratable mindset for organising and visualising data. A minimum of 2 years experience in an IT Architecture More ❯
to non-technical colleagues, including creating user-friendly guidance or training. Experience working in a fast-paced IT support or service management environment, using tools and frameworks like Agile, ITIL, or DevOps. Join us at CQC and grow yourcareer in an organisation that values learning, collaboration, and meaning. Next steps If you apply, you'll need to create a profile More ❯
volumes of complex data Desirable: Experience working in a matrix organisation Understanding of ISO9001 Education and qualifications Essential: Degree in a relevant discipline or equivalent education/experience Desirable: ITIL certification Project Management qualification/certification or equivalent knowledge Personal Qualities Self-motivated and able to motivate others Able to demonstrate accountability Proven target achiever Effective influencer, capable of producing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
ideally with transition experience • Solid core infrastructure understanding (networks, virtualisation, endpoints, security) • Experience working with/managing third-party Managed Service Providers • Confident 1st to 3rd line support capabilities • ITIL processes and security best practices knowledgeIf you're an experienced IT Manager looking for a long-term opportunity where you can combine team leadership, technical ownership and project delivery, this More ❯
routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management. Good knowledge of IT security practices. Good knowledge of ServiceNow and LogicMonitor. Certifications – ITIL Foundation, CCNA & CCNP. For a full consultation, send your CV to ARC IT Recruitment. More ❯
functional teams. Industry-recognized certifications in areas such as infrastructure, security, cloud platforms, and/or project delivery. Examples include CompTIA Security+, AWS or Azure Administrator, Google Workspace certifications, ITIL Foundations, or project-based certifications like PMP, PMI-ACP, or Certified ScrumMaster (CSM). Equivalent experience or a strong project track record is also valued. About the Role As an More ❯
Vectorworks. Excellent communication and interpersonal skills. Preferred (But Not Essential) Experience in the live events, theatre, or broadcast sectors. A degree in Electronic Engineering, Computer System Engineering, or similar. ITIL certification or other formal IT infrastructure credentials. Familiarity with coding in C or C++ (Qt framework experience is a bonus). What We Offer Competitive salary based on experience. A More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯
tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
tracking OKRs/KPIs to measure engineering performance and drive continuous improvement. In-depth understanding of hybrid and multi-cloud environments, CI/CD pipelines, DevSecOps, SRE, observability, and ITIL practices. Experience working with developers to implement and evolve monitoring and observability strategies is a plus. Why Join Us? Client Variety: Work with high-profile clients across industries on cutting More ❯
to participate in on-call rotations, occasional weekend work, and shift patterns from 0700hrs to 2000hrs, Monday to Friday. Experience with Palo Alto Firewalls and Cisco Meraki. Knowledge of ITIL processes such as Change and Incident Management. Benefits: At Opticore IT , we invest in our engineers' growth through training, labs, and courses, all free of charge. We also offer: Competitive More ❯
Experience in application support and issue resolution. Desirable • Experience in a similar role such as Business Analyst, Systems Analyst, CRM Consultant, or Application Support Analyst. • Familiarity with Agile or ITIL methodologies. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of More ❯
tuning, automated back-ups, security Understanding of formal DB development and administration methodologies. Cloud Services (Azure) experience would be advantageous but not essential. Any experience with Bespoke Software Solutions, ITIL, Agile and ISO 27001 will be advantageous but not necessary. Domain or Product expertise in IT Healthcare would be advantageous but not essential. If this role sounds of interest, please More ❯
Permanent role - Hybrid working: 3 days in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are More ❯