126 to 150 of 398 ITIL Jobs in London

platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid More ❯

prioritisation and governance. Innovation & Continuous Improvement Drive continuous improvement initiatives to reduce downtime, lower operational cost, and increase test efficiency. Introduce best practices for environment lifecycle management, aligned with ITIL and DevOps principles. Conduct regular environment health, audit, and risk assessments with clear remediation plans. Strategic People Leadership Lead a Logistics and Commissioning team, with responsibility for performance, career development More ❯

work autonomously within a client environment and manage multiple priorities. Experience working within global, multi-site enterprise environments. Knowledge of network monitoring, automation, or configuration management tools. Exposure to ITIL or similar service management frameworks. Technical Knowledge and Tooling Vendor Hardware: Arista Data Center Switching Arista Campus Switching Cisco Campus Switching Cisco Wireless Versa Networks WAN technologies Automation Tooling: GitHub More ❯

work autonomously within a client environment and manage multiple priorities. Experience working within global, multi-site enterprise environments. Knowledge of network monitoring, automation, or configuration management tools. Exposure to ITIL or similar service management frameworks. Technical Knowledge and Tooling Vendor Hardware: Arista Data Center Switching Arista Campus Switching Cisco Campus Switching Cisco Wireless Versa Networks WAN technologies Automation Tooling: GitHub More ❯

interests at the heart of your decisions. You will be commercially savvy and astute, knowing how to work relationships to achieve desired and fair outcomes for all. Desirable Certifications: ITIL 4 Managing Professional or Leader TOGAF Foundation or Practitioner Service Integration and Management (SIAM) Foundation or Professional COBIT 2019, ISO 20000 AWS Certified Solutions Architect Professional or Azure Solutions Architect More ❯

interests at the heart of your decisions. You will be commercially savvy and astute, knowing how to work relationships to achieve desired and fair outcomes for all. Desirable Certifications: ITIL 4 Managing Professional or Leader TOGAF Foundation or Practitioner Service Integration and Management (SIAM) Foundation or Professional COBIT 2019, ISO 20000 AWS Certified Solutions Architect Professional or Azure Solutions Architect More ❯

effectively - able to develop insights and conclusions following risk events Desirable Knowledge of cloud security particularly Microsoft Azure (E5) including defender for endpoint, sentinel, and purview. A knowledge of ITIL including incident management and problem management including root cause analysis. A knowledge of the data protection act (UK GDPR) and how it applies to information and cyber security A knowledge More ❯

effectively - able to develop insights and conclusions following risk events Desirable Knowledge of cloud security particularly Microsoft Azure (E5) including defender for endpoint, sentinel, and purview. A knowledge of ITIL including incident management and problem management including root cause analysis. A knowledge of the data protection act (UK GDPR) and how it applies to information and cyber security A knowledge More ❯

and emerging technologies Desirable experience includes: Experience in architecting solutions in Azure, AWS, GCP is desirable. Integration platform improvements. Cloud-smart strategies and automation platforms. Familiarity with ITSM/ITIL and system development life cycle methodologies. Why join ? This is more than a technical role – it’s an opportunity to make a lasting impact. You’ll be central to shaping More ❯

Strong analytical skills with the capability to create informed design and strategy artefacts. Experience in translating design principles into contractual agreements and requirements. IT Service Management qualifications, such as ITIL, with practical operation experience in large organisations. Knowledge of cloud computing service models (SaaS, PaaS, IaaS) and broad knowledge of Technology and Data Services. Understanding of relevant legislation in the More ❯

Desirable skills : Any APD Cortex support experience would be of interest Network Management: HPE IMC and Solarwinds Aruba/HPE Network knowledge Palo Alto & Fortinet FortiGate firewalls experience advantageous. ITIL Service Management Foundation. Fluke & other cable test equipment Any previous experience of enterprise networks would be a benefit #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here : https://www.hpecds.com/ More ❯

Desirable skills : Any APD Cortex support experience would be of interest Network Management: HPE IMC and Solarwinds Aruba/HPE Network knowledge Palo Alto & Fortinet FortiGate firewalls experience advantageous. ITIL Service Management Foundation. Fluke & other cable test equipment Any previous experience of enterprise networks would be a benefit #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here : https://www.hpecds.com/ More ❯

management (serious issues and outages), request fulfilment (laptops, chargers etc), and access management (joiners, leavers etc); Maintain Active Directory; Maintain remote access system; Help deliver and continuously improve an ITIL-aligned support capability; Setting up new joiners. Liaising with the IT Training team in terms of induction process and ensuring equipment is in place. This will also include preparing equipment More ❯

and Slack. Understanding of SQL or Querying data. Experience with project and task management. Understanding of SSO, MDM and Identity Access solutions. Experience with SaaS support environments. Familiarity with ITIL or similar support frameworks. Previous event tech or live event experience. The Right Fit We believe strongly in searching for people that are the right cultural fit for our team. More ❯

and Slack. Understanding of SQL or Querying data. Experience with project and task management. Understanding of SSO, MDM and Identity Access solutions. Experience with SaaS support environments. Familiarity with ITIL or similar support frameworks. Previous event tech or live event experience. The Right Fit We believe strongly in searching for people that are the right cultural fit for our team. More ❯

and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯

and improve ITSM documentation, policies, and joiner/mover/leaver processes Key Experience Required Strong background in IT Service Management with deep understanding of ITSM tools and frameworks ITIL qualified (v3 or v4) with practical application of core service management disciplines Experience in leading Incident, Problem, and Change Management processes Hands-on ServiceNow platform experience including ITSM module administration More ❯

sites when needed. Excellent communication and problem-solving skills. A proactive attitude and ability to prioritise in a fast-moving environment. Relevant IT certifications (e.g., AZ-104, CompTIA, Microsoft, ITIL) are advantageous. How To Apply If you're a dedicated Service Desk Engineer looking to take the next step in your career, apply today to join a forward-thinking and More ❯

effectively within a team and manage multiple stakeholders. Strategic thinker with a focus on continuous improvement. Experience in a similar role within a large, complex organisation is highly desirable ITIL V3/4 Service Management certification - Broad knowledge of software development, DevOps & Project Management methodologies (including Prince2, PMM, PMI) - Knowledge of the provision of effective technical support services to a More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical More ❯

you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM reporting. Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to detail and ability to present complex data to technical More ❯

platforms such as Autotask, Datto RMM, or Halo. • Strong communication and customer service skills, with a focus on meeting SLAs and maintaining client satisfaction. Nice to Have • Understanding of ITIL best practices. • Experience supporting Apple users in business environments. • Basic networking knowledge including DNS, DHCP, VPNs, and firewalls. • Interest in automation or scripting using PowerShell or Bash. Why You’ll More ❯

platforms such as Autotask, Datto RMM, or Halo. • Strong communication and customer service skills, with a focus on meeting SLAs and maintaining client satisfaction. Nice to Have • Understanding of ITIL best practices. • Experience supporting Apple users in business environments. • Basic networking knowledge including DNS, DHCP, VPNs, and firewalls. • Interest in automation or scripting using PowerShell or Bash. Why You’ll More ❯

consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯

consultancy or partner setting. Technical Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development and applying best practice improvements More ❯