151 to 175 of 203 ITIL Jobs in London

requirements and how these can be achieved. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 7 years performing this role and exposure across a number of different projects in both … middleware. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Certifications (preferred): TOGAF, ITIL, AWS Certified Solutions Architect, Azure Solutions Architect Expert, or similar. more »

join a hybrid team in central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft … and existing systems to ensure integrity and robustness. Work with business stakeholders to understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in more »

maintenance, migration, and other activities. • Provide compelling evidence of your SharePoint Online administration experience in similar or larger sized organizations. • Leverage your exposure to ITIL processes, preferably ITIL v4 Foundation certified. • Demonstrate agility in navigating ambiguous situations and showcase your initiative. • Highlight your proficiency in the Microsoft Office 365 suite. … discussions, brainstorming sessions, and adeptly manage competing priorities. Requirements: • Proven track record in SharePoint Online administration in similar or larger sized organizations. • Exposure to ITIL processes, preferably ITIL v4 Foundation certified. • Comfortable operating in ambiguous situations, demonstrating initiative. • Highly proficient in the Microsoft Office 365 suite. • Strong communication and collaboration more »

leads and wider HADES stakeholders, customers and suppliers, to understand the wider context Ensure that a set of IT products, suppliers and vendors and ITIL best practices come together to deliver an IT service Identify areas where continual service improvement can be applied, oversee implementation of resulting change and measure … operated at this level of complexity in a workplace environment MANDATORY Customer-service oriented with a problem-solving attitude MANDATORY Be an advocate of ITIL best practice processes within the business MANDATORY ITIL V3 Certification DESIRABLE ITIL V4 PREFERRED Previous experience of working in a customer facing environment MANDATORY Solid more »

ideal candidate will be responsible for overseeing our IT infrastructure, with a particular focus on Azure cloud services, and ensuring compliance with ITIL (Information Technology Infrastructure Library) standards. Also you will have a lead role in the Cyber Security and networking to ensure the security is to the highest standards. … IT department, ensuring the smooth and efficient functioning of all IT systems. Develop and implement IT policies, procedures, and best practices in line with ITIL standards. Manage and coordinate IT projects, including system upgrades, new implementations, and 3. Security and Compliance: Implement robust security measures to protect sensitive data and … within the financial services or FX industry. Extensive experience with Microsoft Azure, including infrastructure design, deployment, and management. Strong knowledge and practical experience with ITIL framework and best practices. Relevant certifications such as ITIL Foundation, Microsoft Certified: Azure Administrator Associate, or similar are highly desirable. Excellent leadership, communication, and interpersonal more »

advantage. Candidate Requirements Essential Bachelor's degree or higher in Computer Science, Information Technology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »

their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as directed by the Team Lead and Provide deeper analysis with some assistance from … from established procedures by performing a structured work assignment Use existing procedures to solve routine or standard problems Knowledge, Skills and Abilities: Knowledge of ITIL Service Management Excellent customer service skills Continues to build knowledge of the organisation, processes, and customers Use prescribed guidelines or policies to analyze, troubleshoot and … and prioritization skills Clearly client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual more »

Job summary The Asset, Quality and Contracts Manager falls within the Digital Services Service Management department within Digital Services which follows the ITIL standard of Service Management, empowering technology, and process to ensure the users have the best possible experience and outcomes, both externally and internally for the staff within … giving you the very best of good work life balance. About us Service Management falls within the Digital Services Service umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result. You will be a senior technical influence … Digital processes and policies in conjunction with the Head of Information Governance Drive excellence through Quality Assurance Assist in the development and maintenance of ITIL compliance. Report and Records breaches of security to the Trust's data protection and digital services security lead Adherence to all Trust Policies and Procedures more »

software. Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and digital presence for our … Windows 10, Mac OS, MS Office, Internet browsers (Chrome, IE, Firefox), Gmail and Google Apps. Bonus points if you have: An IT qualification or ITIL V3/higher certification. Exposure to Google Apps for Business and/or other cloud-based technologies. In-depth knowledge of Microsoft Office Applications. This more »

at all times. In addition, it is essential that IT Services are delivered in a cost effective manner to industry wide standards such as ITIL, CE+ and ISO27001. The post holder will provide assistance to the Lead Enterprise Security Manager to ensure all aspectsof Security and related tasks are delivered … delegation of tasks and provision of ongoing support where required. Manage problem resolution internally and escalation to outside suppliers where appropriate. Support the following ITIL v3 processes Risk, Capacity, Availability, IT Service Continuity, Information Security, Compliance, Architecture and Supplier Management Manage all toolsets, dashboards, alert mechanisms, and systems, including outputs … relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area Post-graduate degree in relevant subject ITIL Qualified Security Related Qualification [SSCP/CISM/CISSP or similar] Evidence of continued professional development Disclosure and Barring Service Check This post is subject more »

The Associates have an exciting opportunity for a Azure Platform Administrator to join our Technical Services team within the Chief Information Office. The Azure Platform Administrator will provide both project management, engineering and guidance on technical aspects of developments and more »

ServiceNow. They should also have broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery. The successful candidate will be able to demonstrate a good understanding of a broad range … requirement. They will be able to explain the core principles of Configuration Management, and how it relates to Incident and Change Management within the ITIL framework. Core Skills: * ServiceNow ITOM discovery & Service Mapping - Practical hands-on experience with Service Mapping within ServiceNow including creating pattern extensions for bespoke products using more »

Description About the company Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall more »

experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications systems experience (telephony/Radio integration) * ITIL processes in support environment * Incident management and resolution * Microsoft operating platforms, including Microsoft cloud-based services. * Microsoft SQL Server deployment and management * WAN/LAN … hardware, configuration and management. * Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally. ITIL processes in support environment * Virtualisation (e.g. VMware) and Enterprise storage (e.g. Netapp, Dell & Fujitsu) Technologies: MS Server 2012/2016/2019, Linux, Active Directory, Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java more »

agile and waterfall project delivery methods to meet project requirements. Adhere to the Government Digital Service (GDS) standards for service design and delivery. Utilize ITIL 3/4 best practices to enhance service delivery processes. Leverage at least 5 years of experience in service design across diverse projects in both … role, with exposure to various projects in both private and public sectors. Proficiency in both agile and waterfall project delivery methodologies. Strong understanding of ITIL 3/4 beyond foundational level. Familiarity with Government Digital Service (GDS) standards for service design and delivery. In-depth knowledge of IT Service Management more »

chairing the weekly Change Advisory Board (CAB) Checking RFCs for correctness and completeness Encouraging compliance with the change management process and policies. Aligning to ITIL v4 framework, the role should also be continually reviewing change management practises to spot and recommend areas of service improvement. Also provide administrative support for … release management as required. Industry recognised technical qualifications or degree educated. ITIL Foundation v3 or v4 will be advantageous. Previous exposure to ITIL change management service management and/or project management. Experience of working in an ITIL-based support environment and with ITSM systems Involvement in design and implementation more »

work well for individuals, businesses and the economy as a whole. Minimum * Exposure with working as a ServiceNow CMDB administrator * Certified ServiceNow System Administrator * ITIL V3/V4 Foundation accreditation Essential * Experience with ITSM processes including CMDB and frameworks (eg, ITIL) * Exposure with data governance and quality management practices * Knowledge more »

CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives … to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools … and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this. If this role sounds of interest please reach out to james.platt@harringtonstarr.com more »

to possess a tertiary qualification in ICT or related discipline, or have more than two years’ experience in a similar field. Desirable certifications include ITIL, MS security, and formal security certifications related to Microsoft environments. A deep understanding of Windows Server, GPOs, Active Directory, networking, and routing is essential. Senior … level administration expertise in Office 365, SharePoint, Intune, and cloud security is also required. The ideal candidate will have a robust understanding of the ITIL framework, excellent relationship management and team-working skills, and experience working under pressure. A data-driven and risk management approach to decision-making, commercial acumen more »

Microsoft 365 Administrator/SharePoint Administrator Job Type: Full-time, Permanent Location: Hybrid role with circa 2 days a week on site (Farringdon Central London and potentially Twickenham Office Salary: Up to £61,000 per annum We are seeking a more »

To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »

collaboratively across teams for server and network device configuration/troubleshooting. Liaise with vendors for timely resolution of hardware issues. Implement and adhere to ITIL-based processes for incident, service request, change, and problem management. Provide expert support for Apple products, including MacBooks, iPads, and iPhones, ensuring alignment with security … English, with the ability to explain complex IT concepts in simple terms. Proficient in Cisco networking, Polycom devices, and Apple product support. Familiarity with ITIL framework and processes. Certifications in CCNA, ITIL, MCP preferred, showcasing a strong foundation in networking, service management, and Microsoft technologies.d more »

IT Change Analyst - ITIL, ITSM, IT Change Our leading global law firm client are currently looking for a new IT Change Analyst (ITIL, ITSM, IT Change) to join their team on a permanent basis. They are quite an anomolous in that they are a global powerhouse yet have a culture … an incredible collaborative and social which has enabled them to be one of the best firms to work for globally. This IT Change Analyst (ITIL, ITSM, IT Change) role will be joining a global systems team located in London and is responsible for supporting and maintaining the firm's global … be considered for this role it's ideal that you have: 3 years working in a similar role Law firm experience preferred Familiarity with ITIL Environments and ITIL v3 or v4 foundations. ITSM system knowledge Responsibilities: Chair CAB meetings as required and perform related administration tasks. Co-ordinate and chair more »

/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »

Change and Configuration Analyst - £55k (CAB/CMDB/Asset control) - London - 2-3 days onsite per week. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & Configuration Management team … and Asset & Configuration Management function. Technical expertise and the ability to apply functional knowledge to complex and diverse situations Experience of working within an ITIL based service delivery model. Knowledge of managing performance with internal delivery teams within a service frame work, including SLAs and KPIs Services offered by Computappoint … for a Change and Configuration Manager who is a highly motivated and eager individual with strong communication skills, to join their team. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings Services offered by Computappoint Limited are those of an Employment Business and/or more »