in migrating configuration across instances. What we're looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (InformationTechnologyInfrastructureLibrary) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency in designing and deploying scalable … and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with stakeholders at all levels of the organisation. Strong leadership and mentoring skills. Ability to More ❯
and managing Microsoft Azure infrastructure within the public sector Ability to navigate the dynamics of supporting project delivery while protecting live council services Familiarity with UK local government regulations, ITIL best practices, and relevant compliance frameworks Excellent communication and collaboration skills with cross-departmental stakeholders Current or previous local government experience is highly desired. What you need to do now More ❯
Employment Type: Contract
Rate: £400 - £500/day £400 - £500 per day inside IR35
London, South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and managing Microsoft Azure infrastructure within the public sector Ability to navigate the dynamics of supporting project delivery while protecting live council services Familiarity with UK local government regulations, ITIL best practices, and relevant compliance frameworks Excellent communication and collaboration skills with cross-departmental stakeholders Current or previous local government experience is highly desired. What you need to do now More ❯
such as PMP or PRINCE2, combined with hands-on experience using tools like Microsoft Project. A solid understanding of IT infrastructure fundamentals, coupled with an appreciation for service management (ITIL) and change control processes, will help you hit the ground running. This is a challenging, high-visibility contract that offers a chance to work on a strategically significant project. If More ❯
TOGAF, DCAM and/or AWS/Azure/GCP solution architecture Knowledge of DAMA-DMBOK Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes More ❯
process breach is escalated against tickets that are owned. Identify capability issues with any Shift Engineer and escalate as appropriate. Correct Operational Categorisation of all tickets owned Key Requirements: ITIL Foundation V4 Experience of delivering against KPIs/SLTs Proficient with Microsoft Office Suite or related software To work day and night shifts - 4 days on 4 days off More ❯
process breach is escalated against tickets that are owned. Identify capability issues with any Shift Engineer and escalate as appropriate. Correct Operational Categorisation of all tickets owned Key Requirements: ITIL Foundation V4 Experience of delivering against KPIs/SLTs Proficient with Microsoft Office Suite or related software To work day and night shifts - 4 days on 4 days off More ❯
process breach is escalated against tickets that are owned. Identify capability issues with any Shift Engineer and escalate as appropriate. Correct Operational Categorisation of all tickets owned Key Requirements: ITIL Foundation V4 Experience of delivering against KPIs/SLTs Proficient with Microsoft Office Suite or related software To work day and night shifts - 4 days on 4 days off More ❯
lifecycle methodologies. Demonstrates strong planning and resource management skills. Demonstrates knowledge of best project and programme management techniques and practices. Good knowledge of other best practice & standards such as ITIL, SDLC, ISO9000, ISO27001 Package Description Starting salary of £56,000, with potential for increase based on experience. Working with Sodexo is more than a job; it's a chance to More ❯
existing accounts Drive Continual Service Improvement (CSI) initiatives Ensure effective financial and resource management for client accounts Collaborate with suppliers and third-party vendors to maintain service levels Requirements: ITIL Certification (Foundation or higher) Minimum 5 years' experience in Service Management roles Previous experience working in a Managed Service Provider (MSP) Proven ability to manage escalations and complex service issues More ❯
Asset Management or experience of global logistics within a technology organization 2+ years of demonstrated experience with ServiceNow is essential Supply Chain Management and/or logistics experience preferred. ITIL Foundation V3 or newer would be highly advantageous General knowledge of commonly used software and hardware in a global enterprise setting. Excellent communication, interpersonal, organizational and planning skills Operates under More ❯
networking, systems engineering, cloud, or security Support from a company committed to career growth, continuous learning, and internal promotion Bonus if you have Certifications such as CCNA, MCSA, or ITIL Experience with media handling and tape rotation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the More ❯
advanced roles in networking, systems engineering, cloud, or security Support from a company committed to career growth, continuous learning, and internal promotion Bonus Certifications such as CCNA, MCSA, or ITIL Experience with media handling and tape rotation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the More ❯
advanced roles in networking, systems engineering, cloud, or security Support from a company committed to career growth, continuous learning, and internal promotion Bonus Certifications such as CCNA, MCSA, or ITIL Experience with media handling and tape rotation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the More ❯
specified timescales. Manage service integration and transition from 'Change the Bank' (CTB). Develop and conduct regression and Non-Functional Requirements (NFR) testing. Follow change and incident management processes; ITIL experience is preferred. Act as Second and Third Line RTB escalation point. Provide regular updates on development progress. Mentor and support junior team members. Maintain awareness of and comply with More ❯
growth. Competitive salary plus bonus and an excellent benefit package. Qualifications Requirements Product and technical solution design and implementation experience Prince 2 Practitioner or equivalent Familiar or accredited with ITIL or TOGAF Able to work in a variety of implementation approaches, Agile and Waterfall 5 years' plus experience in similar role in either a consultancy or digitally enabled business Understanding More ❯
process breach is escalated against tickets that are owned. Identify capability issues with any Shift Engineer and escalate as appropriate. Correct Operational Categorisation of all tickets owned Key Requirements: ITIL Foundation V4 Experience of delivering against KPIs/SLTs Proficient with Microsoft Office Suite or related software To work day and night shifts - 4 days on 4 days off More ❯
effective governance and execution. Identify and mitigate risks, manage dependencies, and support continuous improvement through post-transition reviews. Design and maintain service introduction processes and documentation. Ensure compliance with ITIL best practices and internal policies. What do I need? Some experience helping to move IT services from project delivery into day-to-day operations. A working understanding ofITIL practices, such More ❯
develop delivery plans. Ensure robust development practices, including coding standards, testing, and documentation, are following and continuously improved through regular lessons learned/retrospective exercises, e.g. in accordance with ITIL best practices. Awareness of GDPR, considering and managing related risks. Monitor health, usage, and overall compliance of Workday and its applications Create and/or maintain internal technical documentation and More ❯
professional accounting qualification, along with a qualification in an IT-related discipline. Substantial experience in related areas is acceptable in the absence of formal qualifications. Experience with COBIT or ITIL best practices. Experience working within an Agile environment. More ❯
professional accounting qualification and a qualification in an I.T.-related discipline. Substantial experience in related areas would be considered in the absence of formal qualifications. * Experience in COBIT or ITIL best practices. * Experience in working within an Agile environment. More ❯
professional accounting qualification and a qualification in an I.T.-related discipline. Substantial experience in related areas would be considered in the absence of formal qualifications. * Experience in COBIT or ITIL best practices. * Experience in working within an Agile environment. More ❯
computer sciences, technology management, business management, or similar. • Advanced knowledge of Private Wireless Networks deployment processes and the impact thereof on the technical environment. • Project management certifications including PMP, ITIL, Prince2, MSP, etc. • 6 or more years of relevant work experience. • 4-5 years of experience in technical wireless deployment management, preferably in Private 5G or complex cellular enterprise deployments. More ❯
hardware, peripherals, and desktop applications Experience in Incident, Problem, Configuration, and Asset Management Background in customer-focused IT support roles Relevant IT training or certifications in enterprise systems Desirable: ITIL Foundation certification or knowledge Experience in international/multinational technical teams Exposure to mainstream ICT systems and practices More ❯
