resolve issues. Assist with configuration, upgrades, and maintenance of broadcast equipment and file-based media workflows. Ensure all work and incidents are logged and tracked in Fresh Service, meeting SLA targets. Work on multiple priorities simultaneously Communicate clearly with business users and prioritise requests effectively. We are looking for individuals who can demonstrate the following key competencies in their day More ❯
london (city of london), south east england, united kingdom
Hearst Networks EMEA
resolve issues. Assist with configuration, upgrades, and maintenance of broadcast equipment and file-based media workflows. Ensure all work and incidents are logged and tracked in Fresh Service, meeting SLA targets. Work on multiple priorities simultaneously Communicate clearly with business users and prioritise requests effectively. We are looking for individuals who can demonstrate the following key competencies in their day More ❯
as financial services outsourcing rules, EBA outsourcing guidance, DORA, etc., ensuring they are properly considered in client arrangements and Temenos' service offerings. You will draft and provide advice on SLA arrangements, support, and upgrade policies for client contracts. You will contribute to shaping SaaS business practices by identifying opportunities for template contract and process improvements globally and locally. You will More ❯
coordinating across the group & third parties.Help with tooling implementation and embedding, once selected.The client are currently doing a new ITSM tooling selection - this role can also help shape the SLA and OLAs of the future, working with key stakeholders.Monitor, review and report on existing service levels and volumes across the group. Disclaimer: This vacancy is being advertised by either Advanced More ❯
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯
london (city of london), south east england, united kingdom
Spencer Ogden
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯
and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯
and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯
and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯
and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯
london (city of london), south east england, united kingdom
TRIA
and driving engagement Partner with stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation To be successful in this role, the Senior Functional Partner More ❯
procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯
procedures/processes. Rail Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯
procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯
procedures/processes. Rail Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯
and local data protection adherence. Oversee fraud prevention, risk management, and transaction monitoring in the technology flows. Partner with compliance teams to proactively address regulatory changes. Operational Excellence Define SLA/SLOs, observability standards, and monitoring practices. Drive resilience planning, failover, and incident response readiness. Manage technology budgets, infrastructure capacity planning, and cost efficiency. Product & Business Alignment Partner with product More ❯
and local data protection adherence. Oversee fraud prevention, risk management, and transaction monitoring in the technology flows. Partner with compliance teams to proactively address regulatory changes. Operational Excellence Define SLA/SLOs, observability standards, and monitoring practices. Drive resilience planning, failover, and incident response readiness. Manage technology budgets, infrastructure capacity planning, and cost efficiency. Product & Business Alignment Partner with product More ❯
and local data protection adherence. Oversee fraud prevention, risk management, and transaction monitoring in the technology flows. Partner with compliance teams to proactively address regulatory changes. Operational Excellence Define SLA/SLOs, observability standards, and monitoring practices. Drive resilience planning, failover, and incident response readiness. Manage technology budgets, infrastructure capacity planning, and cost efficiency. Product & Business Alignment Partner with product More ❯
london (city of london), south east england, united kingdom
Integer Executive Search Ltd
and local data protection adherence. Oversee fraud prevention, risk management, and transaction monitoring in the technology flows. Partner with compliance teams to proactively address regulatory changes. Operational Excellence Define SLA/SLOs, observability standards, and monitoring practices. Drive resilience planning, failover, and incident response readiness. Manage technology budgets, infrastructure capacity planning, and cost efficiency. Product & Business Alignment Partner with product More ❯
teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯
teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯
teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯