176 to 200 of 360 Customer Service Jobs in the Midlands

Closing Date Monday, 19th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/C … Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community. They are now looking for an apprentice to More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services … of the Senior Support Engineer? A strong technical background in 1st and 2nd line support, covering desktop, servers and networks Proven experience leading a service desk team or mentoring staff, with a desire to take the next step. Familiarity with technologies like Office 365, Azure, Active Directory, and Group More ❯

hybrid basis. This is an excellent opportunity for a 2nd Line Support Engineer looking to step up into a team lead position, or a Service Desk Team Lead looking for a fresh challenge! The Senior Support Engineer You will oversee a small, dynamic team of skilled 1st Line Engineers … be responsible for leading the day-to-day operations of the Engineers, ensuring your team provides high-quality technical support, while also maintaining exceptional customer service standards. The Company This industry giant is a true force to be reckoned with, delivering exceptional enterprise-level technical support and services … of the Senior Support Engineer? A strong technical background in 1st and 2nd line support, covering desktop, servers and networks Proven experience leading a service desk team or mentoring staff, with a desire to take the next step. Familiarity with technologies like Office 365, Azure, Active Directory, and Group More ❯

setups and recommend practical solutions. Document technical solutions and best practices to support ongoing maintenance and improvements. Collaborate with internal teams to ensure excellent service delivery. What We're Looking For: At least 3 year of experience in IT support, with exposure to project-based work. Strong technical knowledge … and basic understanding of Azure. Experience working with servers, networking, firewalls, and security solutions. A proactive and problem-solving mindset, with a strong customer service approach. Willingness to develop your technical skills, including pursuing relevant certifications. Excellent communication skills and the ability to explain technical concepts clearly. Why More ❯

SMA obligations are always met and delivered to the highest standards. As a site support engineer, you will become an integral part of our customer’s daily site operations , where you will act as a first point of contact for IT issues , and you’ll work closely with other … into an on-call rota and require occasional additional out-of-hours work to ensure ATS are able to meet the demands of our customer’s 24×7 requirements . THE RIGHT CANDIDATE HAS: A minimum of 3 year’s proven experience working in a 2nd or 3rd Line … externally at all levels. Enthusiasm, self-motivation and a drive to see their team succeed are character traits we are seeking, candidates must be customer service focused, incredibly well organised and able to handle highly pressurised situations with a clear and focused approach to problem resolution. A willingness More ❯

EVERYTHING YOU NEED TO KNOW In this new role at Severn Trent, we're looking for an experienced Salesforce Engineer with experience of Field Service Management (FSM) who will support the stabilisation, integration, and continued maintenance of the application into our business. As an experienced engineer in the field … be close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose. Other key responsibilities include: Providing customer service support by troubleshooting application issues and documenting root causes, keeping stakeholders updated. Ensuring standard requests are completed within SLA and small application More ❯

Fire & Security Service Engineer Location: West Midlands Salary: £32,000 £40,000 DOE Benefits: Travel time paid after 30 minutes, company van, fuel card, mental health support scheme, performance bonus, 23 days holiday + bank holidays (increasing by 1 day per year up to 25 days), call-out rota … standby allowance, overtime opportunities, and clear routes for progression. Join a Leading Fire & Security Company We're seeking a skilled Fire and Security Service Engineer to join a highly respected and well-established business with decades of expertise in the fire and security industry. This is a fantastic opportunity … values quality, reliability, and ongoing professional development. This field-based role will see you covering large commercial sites across the West Midlands, delivering expert service and support for both fire alarm and security systems. Key Responsibilities: Service and maintain fire alarm and security systems in commercial properties. Deliver More ❯

with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping More ❯

Dynamics 365. Develop and manage integrations with external systems ensuring data consistency and performance. Extend modules to improve operations in finance, warehousing, sales, and customer service. Customise the Finance module to support compliance, reporting, and operational efficiency. Identify and manage technical dependencies across Dynamics 365, Azure services, and Power More ❯

team where you will gain the skills to develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve … Build laptops and accounts and complete the IT enrolment for each new employee Become the first point of contact (1st line) for all IT Service requests and issues Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible To help employees in More ❯

now looking for an experienced 3rd Line Support Engineer to join our technical team. If you’re passionate about solving complex problems, delivering excellent customer service, and working with a broad range of technologies, we want to hear from you. Key Responsibilities Deliver high-level technical support for … client IT environments, resolving escalated 2nd/3rd line incidents and service requests. Act as a trusted technical point of contact for key clients, maintaining excellent communication and service. Troubleshoot and support a wide range of infrastructure including: Switches, routers, and firewalls (e.g. Cisco, HP, Ubiquiti, WatchGuard) Windows and … policy design. Experience with Azure – particularly in identity, networking, and virtual machines. Virtualisation experience with Hyper-V or VMware. Excellent communication skills and a customer-first mindset. Well-organised, self-motivated, and capable of managing priorities under pressure. Desirable Experience working for or with an MSP or IT Services More ❯

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch … is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What … maximising active network availability and performance for our customers through effective monitoring, troubleshooting, robust change implementation, and optimisation. You'll ensure seamless incident and service request management while driving continuous improvements and maintaining a high standard of customer service. You'll receive a salary of up to More ❯

on issues to be passed onto the development team in order for fixes to be implemented. Role Help-desk duties Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues. Ensure that support tickets/calls are appropriately recorded and … logged within the help-desk system. Ensure that all queries are dealt on a daily/weekly basis in accordance with the relevant customer SLAs and to a high standard of satisfaction. Provide virtual training on software and software modules to a number of high-level customers using Microsoft … Start Date Monday, 9th June 2025 Desired Skills Communication skills Organisation skills Problem solving skills Team working Troubleshooting skills Multitasking skills High level of customer service Able to work independently Technical skills Proficient in Microsoft Office Self starter Motivated Punctual Ambitious Willingness to learn Positive & can do attitude More ❯

date and accurate as possible. You will have worked in a previous sales/telephone environment and/or have being in an active customer service position offering the best service and products. Experience of use of CRM system Excellent communication skills coupled with strong time management More ❯

duties CAD operations Occasional site work if required Key Details Vacancy Title Engineering Fitter Apprentice Employer Description SMB Pressings is known for delivering exceptional customer service, backed by over 30 years of experience in the industry. The company understands what it takes to ensure customer satisfaction and … has built a reputation for excellence.Their outstanding service is a key reason why customers continue to return. High production quality, competitive pricing, and reliable, on-schedule deliveries are just some of the factors that place SMB Pressings in the top tier of the industry.In 2017, this commitment to excellence More ❯

DISA). The Senior Business Analyst will support IT Standards Configuration Management, Modernization, Policies, and Guidance. G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. It is our … IT Standards related documents and data. Identify areas to modernize DoD IT Standards support and implement updated business processes to enhance efficiency for the customer Translate business requirements into functional and technical specifications, ensuring alignment with project goals. Communicate complex information to both technical and non-technical audiences, fostering … collaboration with the customer and other stakeholders. Knowledge/Skills/Abilities: Ability to understand and contribute to the strategic goals and objectives of the customer. Strong analytical skills for identifying problems, understanding business needs, and developing effective solutions for the customer. Excellent written and verbal communication skills to More ❯

the CRM system to log activity, manage pipelines and track progress. Work with their marketing team to feed into campaigns, lead-gen efforts and customer communications. Requirements: This is an ideal opportunity for a junior salesperson or ambitious graduate with 1 2 years experience in B2B sales or customer engagement or someone currently in a customer service role who is hungry to move into sales. We re not expecting deep technical knowledge from day one just the attitude, drive and commercial curiosity to learn fast and succeed. Strong communication skills especially on the phone. A natural More ❯

ensuring adequate inventory levels and efficient use of resources. Site visits occasionally to liaise and assist with project work or remedial issues, maintaining exceptional customer service daily to our existing client base. Technical Skills Essential Hands-on experience dealing with electrical and electronic products and systems. Knowledge of … Health care after probation. Online health support Supporting local charities through events and volunteering. £20 p/m towards gym membership or health related service after probation. Good pension contribution from Employer. Free Pilates session every two weeks. Walt & talk session every two weeks. Free fruit, tea and coffee More ❯

role: The role of a test engineer involves working to evaluate and test products primarily for safety, efficiency, fit for purpose or for bespoke customer requirements. You will be ensuring products successfully pass testing, providing confidence that products are up to the required standard, and allowing market distribution of … issues in testing which impact performance or quality of results. To liaise with clients and advise on the status of work to facilitate premier customer service & on-time delivery on all work and projects. Respond to customer queries and provide technical support. Develop technical skills to enhance … of computer literacy and working knowledge of MS Office or equivalent. Good communication skills and the ability to write clear and concise reports. Positive customer focused approach to work and communication with colleagues. Solutions orientated, support change with a can-do approach. Desirable Skills & Experience: Qualification to HNC/ More ❯

retailers in the global automotive sector. Our solution allows automotive retailers to work more efficiently and assists them with providing a high standard of customer service, resulting in higher profits. Our system is also complemented by a range of integrated mobile apps which helps to further digitalise processes More ❯

products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users. Our diverse business includes four key branches: AutoProtect: Recognised for its outstanding warranties and value-added More ❯

degree in Computer Science, Business Information Systems, or related technical degrees. • Passion for technology • Good interpersonal skills • Good team working and communications skills • Great customer service skills • Someone who enjoys solving problems and using their analytical skills YOUR PROGRAMME Graduate Empower Programme Capgemini's Empower Programme is designed More ❯

you passionate about tech and eager to grow your skills in a dynamic environment? We're hiring an IT Technician for a thriving Managed Service Provider (MSP)! Your Role: Provide 1st and 2nd line support to clients Troubleshoot hardware, software, and network issues Assist with system upgrades, installations, and … configurations Deliver outstanding customer service What We're Looking For: Strong problem-solving skills and attention to detail Experience with Windows, Microsoft 365, and networking basics A passion for technology and helping others Relevant IT qualifications or certifications are a plus! Why Join? Career growth in a fast More ❯

order to meet budget requirements. Prepare and implement long term programmes that grow and develop UK annuity revenue streams including chargeable calls, data overwrite, customer damage and smart lockers. Track new annuity streams, maintain and share accurate management information to demonstrate current and future growth. Responsible for managing and … maintaining DBS checks, HDD handling databases Customer Service expense lines and other ad hock administration tasks Responsible for measuring the effectiveness of all annuity programmes and initiatives through leading analysis and measurement ensuring effective process and key performance indicators are in place. Responsible for all administrative duties for … Regional and District service managers Manager invoicing and query management for our in-direct partners You will ideally have In depth knowledge of Ricoh internal processes In depth knowledge of Ricoh back office systems Exceptional negotiation skills Good understanding of Microsoft Excel, PowerPoint and Access Good literacy and numeracy More ❯