176 to 200 of 356 Customer Service Jobs in the Midlands

the Defense Information Systems Agency (DISA). The Senior Business Analyst will support IT Standards Configuration Management, Modernization, Policies, and Guidance. G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe each employee contributes to the success and growth of our Company. It is our goal to provide our employees … and adjudicating comments for various IT Standards related documents and data. Identify areas to modernize DoD IT Standards support and implement updated business processes to enhance efficiency for the customer Translate business requirements into functional and technical specifications, ensuring alignment with project goals. Communicate complex information to both technical and non-technical audiences, fostering collaboration with the customer … the customer. Strong analytical skills for identifying problems, understanding business needs, and developing effective solutions for the customer. Excellent written and verbal communication skills to effectively communicate with the customer, document requirements, and present findings. Familiarity with business analysis methodologies, tools, and technologies (e.g., Agile, Scrum, SQL, or Power BI) is beneficial. Required Education, Licenses and Certifications: Bachelor's More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

behind it, working in a close knit team who are all Food & Beverage professionals. Main Duties of the F&B role: Grow, as well as maintain strong, long-lasting customer relationships. Secure new business wins & new customers aross B2B & B2C Maximise sales & improve the F&B customer service experience. Resolve any product issues & handle complaints in a … professional customer centric manner. Complete sales paperwork & set up new client accounts on the system 360 degree sales activity, involving cold calling telesales, warm lead conversion, business networking, social media (LinkedIn etc.), sales E-shots, Food & Beverage events attendance, market intelligence research & knowledge, tenders & bids. Negotiate contracts & close sales/supply agreements, maximising sales margins/net profits. Ensure More ❯

Fire and Security Engineer required for a company in Grimsby and Surrounding Areas. To apply for this opportunity you must have or hold the following: • Fire alarm installation and service experience • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a … industry. They offer a wide range of services including design, maintenance and installation of fire, intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Grimsby and the surrounding areas. Benefit Include: • Company Vehicle • Mobile More ❯

The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a … The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft Azure, Microsoft Intune/Endpoint Enrolment. o Power Automate and PowerShell scripting. o More ❯

IT Support Engineer – 6-Month Contract – Nottingham My Customer is hiring an experienced IT Support Engineer to provide onsite 1st and 2nd line support to end-users across a busy and varied technical environment. You’ll also be involved in infrastructure, network, and security support activities, with guidance from remote teams. IT Support Engineer job responsibilities: Deliver hands-on … infrastructure and security tasks in collaboration with remote teams. IT Support experience required: Proven experience in a similar IT support role (1st/2nd Line). Strong troubleshooting and customer service skills. Familiarity with laptop builds, Windows OS, and peripheral support. Solid experience with Office 365 and Active Directory. Exposure to infrastructure/security and networking tasks is More ❯

making a real impact — ensuring mission-critical systems run seamlessly where they matter most? A leading international provider of advanced security and detection technology is looking for a Field Service Engineer to join its UK team, primarily to cover the West Yorkshire and North West regions. As a Field Service Engineer, you'll be the go-to expert … in maintaining public safety, working with industry-leading systems used across the aviation and security landscape. We’re looking for someone who combines technical expertise with great communication and customer service skills. You should be comfortable working both independently and as part of a small, dynamic team. Key requirements: Technical training (e.g., electronics, electrical engineering, or military background … Solid experience in a field service role, ideally within high-tech, security, or aviation industries Strong understanding of digital/analogue circuits — Linux experience is a bonus Confidence working with high-voltage systems and complex diagnostic equipment Ability to work under pressure, manage competing priorities, and travel frequently Desirable experience: Experience with x-ray or CT-based technologies Background More ❯

You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software at the school. Role Provide high-quality technical support and advice to the school. Prepare devices for use, including … Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 5th August 2025 Start Date Tuesday, 12th August 2025 Desired Skills Customer care skills Problem solving skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

collaboration, integrity, and continuous improvement, we want to hear from you! Who we are: Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part More ❯

About CEF: CEF is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom, it has since expanded to over 1,000 locations across multiple countries, including the United States, Canada, Australia, and Europe. We in IT are More ❯

Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced. As a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us, customer care always comes first, so confidently delivering great service with a smile is second nature. You can make a big difference by making every second in the day … An understanding of the motor trade or car dealerships would help you get off to a flying start. Our proven induction training will assist, but you'll need your customer service know-how, planning and administration skills, and most importantly, a logical, 'can-do' attitude to deliver the experience our customers expect. As a Workshop Administrator with Northgate … and much more. Some of our most popular benefits include (but aren't limited to): A fantastic quarterly bonus scheme Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays and an extra day off to celebrate your birthday are also provided. Free More ❯

lookout for proactive and confident problem solvers to join our clients IT support team in Lincoln. If you excel in a dynamic setting and have a knack for resolving customer issues, this role is for you! Key Responsibilities: Offer support to customers through phone and email. Investigate and troubleshoot issues reported by users, ensuring swift and effective solutions. Correct … ticketing system, ensuring accuracy. Prioritise and manage the tickets, ensuring compliance with SLAs. Escalate complex issues as needed. Requirements: Strong communication skills and a problem-solving mindset. Experience in customer-facing support, particularly in application or technical support. Proficiency in report generation. Keen attention to detail. Ability to collaborate effectively within a team while managing individual responsibilities. If you … are a motivated individual with a passion for IT and customer service, then we want to hear from you! Our client offers a supportive and collaborative work environment, providing opportunities for professional growth and development. Please note that a full driver's licence is required for this role, as occasional travel may be necessary. Adecco acts as an More ❯

Monday- Friday (8:30-5:30) Employment type: Permanent THE ROLE If you're a driven individual who thrives in a collaborative environment and takes pride in delivering exceptional service, we'd like to hear from you. We are seeking to hire a skilled IT Pre-sales Consultant to join our professional services team and work closely with our … sales team. You will be responsible for building and supporting client-centric solutions for a host of IT service solutions across IT infrastructures, VoIP and print management. KEY RESPONSIBILITIES Provide technical expertise and support in pre-sales activities. Solutions design and advice for IT services, telco/connectivity solutions and print infrastructures. Collaborate with clients to understand their needs … and provide tailored solutions. Working with sales consultants to support their activity. Build and maintain strong client relationships and provide excellent customer service and support. Work in a hybrid role with easy access to either our London or Birmingham office, as well as being able to attend client sites. ESSENTIAL EXPERIENCE & QUALIFICATIONS Full Microsoft certifications in Azure and More ❯

shops. Employee referral scheme, £250. 25 days annual leave. Declared Bank and Public holidays. Flexible working pattern. JOB PURPOSE: Promote and support the operation of our school aged immunisation service delivered on-site in schools for children of primary and secondary age, with follow up clinics within the community. JOB DESCRIPTION & RESPONSIBILITIES: Work collaboratively to support the team to … facilitate the smooth continuity of service delivery. Ensure all school immunisation data from school sessions and catch-up clinics are uploaded and reported to GP practices and CHIS in line with contract KPIs. Create bespoke reports to assist Senior Managers in monitoring contract performance and meeting stakeholder requirements. Collate uploaded data figures and produce reports in line with stakeholder … training. Excellent communicator, both written and verbal. Work independently and as part of a team. IT literate including Microsoft Office (Word & Excel). Travel independently to other surrounding areas. Customer service and people management skills. Desirable: Understands and implements the principles of informed consent. Knowledge of principles of data protection More ❯

Are you an experienced Field Engineer skilled with Instrumentation & ideally QCS technology? Join a leading engineering organisation delivering innovative solutions across energy, process, and manufacturing industries. Instrumentation & QCS Service Engineer Car/Company Car, Paid Overtime (including door-to-door travel), 8% Pension Healthcare, Life Assurance West Midlands/North West Ref: 24615 As a customer-facing engineer … installed base—primarily within the North West, but with some UK and occasional EU travel. You’ll work across industries including Paper, Power, Process, Minerals, and Marine. Instrumentation & QCS Service Engineer - The Role: You will be involved in the delivery of projects, maintenance and breakdown services to UK installed base customers within the Paper Making, Power Generation, Process industries … Occasionally, you will be required to support customers’ shut periods which will involve short periods away from home and significant paid overtime You will provide routine and on demand customer service including software development and documentation, maintenance/inspection of automation systems, which will include providing periodic out of hours ‘On-Call’ emergency support Systems & Applications Engineer (QCS More ❯

in a fast-paced engineering environment. Youll wear many hats, supporting marketing, sales, stock control, and technical product queries. If youre passionate about technology, manufacturing, and delivering top-notch customer experiences, this is the role for you. Key Responsibilities Sales & Marketing Support: Assist in creating engaging marketing content, respond to customer inquiries, and support the sales team with … of products and spare parts. Technical Product Support: Develop a solid understanding of our mist extraction and filtration systems to provide basic technical support and product information to customers. Customer Engagement: Build relationships with clients in the manufacturing sector, helping them understand how our products meet their needs. Data & IT Tasks: Use IT systems to track sales, manage stock … with a willingness to learn and take on diverse tasks. Interest in manufacturing processes and a desire to grow within the industry. Bonus: Any experience in marketing, sales, or customer service is a plus but not essential. Why Join Our Client? Variety & Growth: Gain hands-on experience across sales, marketing, technical support, and operations in a rapidly growing More ❯

administrator and office administrator Collaborate with team members to assist with various administrative tasks and projects Maintain an organised and efficient office environment Respond to enquiries and provide excellent customer service to internal and external stakeholders Participate in training sessions and professional development opportunities to enhance your skills Training Data Technician Apprenticeship Standard Level 3, including Functional Skills … Year 4 Months Positions Available 1 Closing Date Friday, 15th August 2025 Start Date Thursday, 21st August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Qualifications English GCSE, grade 4 or above (Desired) Maths GCSE, grade … or above (Desired) About the Employer GB FIELD SERVICES LTD Humber Bank Instruments (HBI) is a leading turnkey engineering service provider specialising in electrical, control, and instrumentation (EC&I) solutions. We deliver comprehensive services tailored to meet the unique needs of various industries, ensuring optimal performance and safety, proactive and compliant solutions. More ❯

ll work to tight deadlines, ensuring all services are safely and efficiently delivered, tested, and removed post-event. You'll also: Collaborate with colleagues and clients to deliver exceptional service Maintain high standards of health and safety Support other areas of the Technical Events Team as needed Key Responsibilities Planning & Organisation: Work reliably under pressure with excellent time management … upgrades Documentation: Maintain accurate records using both paper and digital systems Compliance: Follow all CBRE Managed Services policies and procedures Health & Safety: Adhere to risk assessments and method statements Customer Service: Represent CBRE professionally and deliver outstanding service What We're Looking For Relevant trade qualifications Strong communication and teamwork skills Organised, detail-oriented, and computer literate More ❯

shaping the company's digital future. The business is looking for a dynamic and experienced ecommerce leader with a strong commercial track record, strategic vision, and a passion for customer experience. You'll play a key role in delivering ecommerce growth, leading digital initiatives, and driving performance across UK & Ireland. This hybrid role is based within a commutable distance … Ireland Lead ecommerce performance and achieve key commercial KPIs (AOP, conversion, traffic, basket size) Champion continuous optimisation across UX, functionality and digital experience Collaborate with internal teams (marketing, digital, customer service) and external partners Oversee digital operations including inventory, promotions and customer journey Contribute to UK&I leadership team with a focus on innovation and people-first … Strong leadership skills and a proven track record of delivering ecommerce growth Proficient in ecommerce platforms, analytics tools and digital marketing strategies Passionate about health and wellbeing, and highly customer-centric A great communicator, highly collaborative, and confident in driving change Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce | Marketing | Digital | Tech | Retail More ❯

The role of the National IT Technician is to work as part of a wider team to support the business by fulfilling incident and request tickets by providing excellent customer service whilst working to ITIL best practices. Due to the nature of this work, the role is primarily based at the head office in Atherstone, although some travel … office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will … travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) *Youll need to live within 90 minutes of your main working location *Please be aware that this More ❯

You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work 1-2 days from home per week. You must be … IR35 - 6 Months ContractExperience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods.You will be providing customer service to our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a … including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused and pragmatic in their approach to delivery Passionate about improving performance in the sector through smart infrastructure and digital transformation of operations What you need to do now More ❯