Customer Service Jobs in the Midlands

226 to 250 of 328 Customer Service Jobs in the Midlands

Systems Trainer

Leicester, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Get Staffed Online Recruitment
per quarter. Tailor training to the needs of the group, to ensure best possible transition success rate. The ideal candidate should have the following experience/skills: Success in customer service or business development role. Good working knowledge of CRM systems, with previous experience of deploying technology (preferred). Outstanding listening and communication skills. Highly organised and ability More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Dynamics 365 Architect

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Bright Purple Resourcing
performance-based bonus included Flexible remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop custom plugins, Power Automate flows More ❯
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Technical Support Engineer

Warwick, Warwickshire, England, United Kingdom
INFORM RECRUITMENT LTD
A Level) standard or educated beyond this in subjects with a strong connection to engineering Strong engineering mindset - you’ll need to diagnose and solve technical problems Good customer service skills - you’ll be talking to customers over the phone who need urgent and immediate help Good team skills - together you will be dealing with a high volume More ❯
Employment Type: Full-Time
Salary: £26,000 - £35,000 per annum
Posted:

Dynamics 365 Administrator

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Nemo Resourcing
policies and regulations Stay up to date with latest features and best practices. Dynamics 365 Administrator -Requirements Proven experience of administering and developing Dynamics 365 CRM Modules: i.e. Sales, Customer Service, Project Operations Strong D365 administration experience including user management, security Strong business acumen and excellent stakeholder management skills Highly motivated for learning and self-improvement Knowledge of More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Learning Delivery Specialist

Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
Robert Half
experience in training coordination, program support, or L&D delivery Detail-oriented and highly organized, with the ability to manage multiple deadlines Excellent written and verbal communication skills Strong customer service mindset with a team-focused attitude Confident navigating multiple systems and platforms (e.g., LMS, SharePoint, Microsoft Teams, assessment/evaluation tools) Capable of working independently and managing More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Apprentice - Information Comms Technician

Castle Street, Worcester, Worcestershire, England
Sanctuary Group
to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,489 a year
Posted:

MOT and Technical Trainer

Tamworth, Staffordshire, West Midlands, United Kingdom
LKQ Group (UK) Ltd
Delivering LKQ Academy Technical Trainingcourses to technicians and business owners Deliver Training to the branch network to show how we can support our customers growth Delivering high standards of customer serviceand support Manage CPD and keep personal qualificationsmaintained and up to date Manage course paperwork in a timely compliance Skills and Experience Fully conversant with modern vehicletechnology Highly motivated More ❯
Employment Type: Permanent
Posted:

Apprentice System Support Technician

Derby, Derbyshire, East Midlands, United Kingdom
P Ducker Systems Ltd
who are responsible for planning, procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence or be working towards obtaining one, and a valid passport. More ❯
Employment Type: Permanent
Salary: £16,000
Posted:

Motor Claims In-house Engineer

Birmingham, Staffordshire, United Kingdom
AXA UK
You'll be working to agreed timescales and business parameters, depending on the business needs. Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service. Building and maintaining professional working relationships with a range of suppliers. Supporting all aspects of the business to assist in the claims process for both insured and third More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

HR / Service Now Administrator

Leicester, Leicestershire, United Kingdom
TXP
and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards … based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and More ❯
Employment Type: Contract
Rate: £26000/annum
Posted:

HR / Service Now Administrator

Leicester, Leicestershire, England, United Kingdom
TXP
and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards … based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employee queries. Key Skills Excellent written and verbal communication Good interpersonal Strong customer service Highly motivated, enthusiastic & flexible Able to work autonomously or as part of a Good attention to Able to multitask and prioritise workload to meet demanding Responsive and More ❯
Employment Type: Full-Time
Salary: £26,000 per annum
Posted:

Automation Software Engineer:

Birmingham, West Midlands, United Kingdom
OPR Ltd
company car/car allowance. Duties: Preparation, installation, startup, production support, maintenance, and repair of our machines Support the assembly of equipment and acceptance testing (usually onsite at the customer) Train customers on the equipment as and when required Identify potential equipment improvements Provide telephone support to our customers Work closely and communicate effectively with the Customer Service More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

Operations Administrator

Nottingham, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Harper Recruitment
Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customer service via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customer More ❯
Employment Type: Temporary
Salary: £25200/annum remote working
Posted:

Service Coordinator

Northampton, England, United Kingdom
Vantive
We are currently seeking an experienced Service Coordinator to join our team in Northampton. Reporting to the Technical Customer Support Supervisor for the UK & Ireland, you will be the first point of contact for both internal and external customers and is responsible for providing a prompt and consistently excellent service level for all UK and Ireland Technical … Services customers. In addition, the Technical Service Coordinator shall ensure that all administrative tasks linked to UK and Ireland (UKI) Technical Service activity is maintained as per the required processes Technical Service Coordinator & Administration. Provide a world class response to all Technical Service activities to internal and external customers, such as: - Device delivery & collection Technical fault … reporting & resource planning. Updating various databases with service related information. Maintenance of service contracts. Processing of parts and pricing requests. Managing device loan pool information. Administration of service related complaints. Responding to and proactively communicating with customers by telephone and e-mail. General Proactively maintaining and extending own and others skill base and technical knowledge through personal More ❯
Posted:

Fire and security Engineer

Coalville, Leicestershire, United Kingdom
FWA Talent Specialists
a solid background in the installation, maintenance, commissioning, and fault-finding of fire detection and intruder security systems across a range of commercial and residential sites. Key Responsibilities: Install, service, and maintain fire alarm systems, with a focus on Ziton equipment. Install and maintain intruder alarm systems to NSI or SSAIB standards. Conduct fault-finding, diagnostics, and repairs to … ensure system functionality. Carry out commissioning and handover of systems to clients. Complete relevant documentation including service reports, risk assessments, and compliance paperwork. Provide technical support and advice to clients and team members. Ensure all work is carried out in accordance with relevant safety and industry standards. Participate in a call-out rota (if applicable). Requirements: Proven experience … similar. Knowledge of BS5839 and PD6662 standards. Strong troubleshooting and fault-finding skills. Valid ECS or CSCS card (preferred). Full UK driving licence (essential). Excellent communication and customer service skills. Ability to work independently and as part of a team. Desirable: FIA Unit 1, 4, or other relevant certifications. Experience with additional systems (e.g., CCTV, access More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 45,000 Annual
Posted:

Security Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
SER (Staffing) Ltd
and commercial properties, including offices, factories, and homes. The successful candidate will work with a variety of systems including Pyronix, Scantronic, Galaxy, Texecom, Hikvision, and Paxton , providing top-quality service and technical support to clients throughout the Midlands. Key Responsibilities Install and maintain intruder alarms and CCTV systems across various property types Diagnose faults and perform corrective maintenance Deliver … excellent customer service and maintain strong client relationships Work independently or collaboratively with other engineers Participate in a 1-in-3 week call-out rota Travel throughout the Midlands region Experience: Proven experience with security system installation and servicing Solid understanding of intruder alarms and CCTV technologies Confident communicator with a proactive and problem-solving approach Full UK More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

D365 CE Solution Architect (Birmingham)

Birchfield, West Midlands, UK
Hybrid / WFH Options
Cloud Decisions
and every global continent. The Role... You'll be working with Dynamics 365 CRM/CE and Power platform solutions across the solutions architecture, and and delivery within a customer facing environment . Understand customers intent and existing architecture and propose a best possible solution to their business problem and processes. Design FDD + Solution design documents inc' stake … good technical understanding is ideal. Essential Technical Skills: Experience of Dynamics 365 CRM/CE functional design + architecture + capabilities at enterprise Design experience in Dynamics 365 including Customer Service Experience of Power Platform RQ's + capability (Power Apps Portals, Model-Driven/Canvas Applications), Dataverse, Power Automate) Experience of full custom and extended Dynamics CE … to work with large developer and technical architecture teams The Benefits: These include very competitive salary's, Bonuses, Private Medical Insurance, Employee Assistance Program, Income Protection Cover, Death in Service Cover, Group Personal Pension Plan with enhanced employee contributions, Flexible Working and majority remote working from home. Plus some of the best transformation projects there is in the UK More ❯
Employment Type: Full-time
Posted:

Sage X3 support

Birmingham Business Park, Birmingham, West Midlands, England, United Kingdom
Ambis Resourcing
X3 consultancy. With over 15 years of exclusive focus on Sage X3, this consultancy has implemented solutions across five continents and holds a reputation for excellence, employee development, and customer retention. To be considered you will need: A minimum of 12 months Sage X3 support experience (either with a Sage reseller or as an in-house end user) Ideally … years' experience with Sage X3 in support or consultancy Exposure to a variety of Sage X3 modules, particularly finance or distribution Strong communication and customer service skills A keen interest in developing a career in ERP consultancy This is an exceptional opportunity to receive structured training and mentoring in all Sage X3 modules, working across a diverse client More ❯
Employment Type: Full-Time
Salary: £30,000 - £45,000 per annum
Posted:

Application Engineer

Northampton, Northamptonshire, United Kingdom
ERIKS Group
applications or compliance with industry standards, we deliver hose solutions that reduce risk, increase uptime, and ensure safety in critical operations. With a strong commitment to quality, innovation, and customer service, ERIKS Hose Technology is the trusted partner to industries across the UK. Location: Northampton (UK Travel) About the Role: Respond to technical assistance requests from customers and … and deliver regular reports and insights to the leadership team for informed decision-making. Support the growth of the e-commerce channel, driving strategies to enhance its development and customer use. Spearhead marketing initiatives aligned with the core product offering to maximise market impact. Ensure that Health, Safety, Environment and Quality policies and standards are embedded & adhered to. Working … pension scheme Life assurance Cycle to Work scheme Enhanced Maternity, Paternity & Adoption leave Fertility leave and support Bonus Structure Who are we? We're ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better. With 170 sites across the UK and Ireland, you're never far from a supportive, inclusive team. From shop floors More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Account Director (IT MSP)

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Chapman Tate Associates
Monthly Recurring, IT MSP, VAR, New Business Development Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Director on behalf of a leading IT Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over a range of businesses in recent years and expanding their portfolio of services across a range of disciplines … IT Account Director, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications. Key Responsibilities : Manage and grow a portfolio of More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum, Negotiable, Pro-rata, Inc benefits, OTE
Posted:

Software Developer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Transoft Solutions, Inc
years of experience and 50,000 users in 150 countries worldwide, the company's success is a result of our people, our highly sought-after products, and the exceptional customer service we deliver. About the Opportunity: We currently have an exciting opportunity for a Software Developer based in Birmingham. The Software Developer will collaborate with our technical team … Maintain, improve and re-invent existing company products. Work closely with product management to gather software requirements. Work with project team to plan, analyse and estimate project timelines. Assist customer support, sales and marketing departments. Contribute to continuous improvements within the agile software development process. Collaborate with other stakeholders and be accountable to each other to achieve the project More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Administration Apprenticeship

UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
office environment. Apprentices will develop essential administrative skills and combines practical work experience with structured learning and professional development. Role Provide administrative support across departments, including sales, technical, and customer service teams Assist with managing client accounts, updating CRM systems, and maintaining accurate records Support the preparation of quotes, invoices, and order processing for IT hardware, software, and … Employer EMERALD IT MANAGED SOLUTIONS LIMITED Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs. The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Mortgage Advisor

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
SWARM RECRUITMENT LTD
role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … 100+ lenders) Proven track record in both purchase and re-mortgage cases Currently working as a Mortgage Advisor Tech-savvy and adaptable to a fast-paced, digital environment Excellent customer service and communication skills Tenacious, resilient, and driven to achieve targets Good understanding of software and technology Responsibilities & Duties: Convert pre-booked, qualified appointments into successful mortgage submissions. More ❯
Employment Type: Full-Time
Salary: £60,000 - £80,000 per annum, Negotiable, OTE
Posted:

IT Grad

Barston, West Midlands, United Kingdom
SF Recruitment
test and gain real-world experience that ll set the foundation for long-term growth. What you ll bring: A recent degree in IT, Finance, Business Strong attitude towards customer service Confidence working with data and numbers A self-motivated, driven mindset with a willingness to learn Ability to work both independently and as part of a team More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Telematics Engineer - Midlands

Birmingham, West Midlands, England, United Kingdom
SER (Staffing) Ltd
12V/24V vehicle electrical systems Ability to work independently and manage your own schedule Cover your local region, and other areas depending on company projects Excellent communication and customer service skills Full UK driving licence required In return My client is offering a salary up to 35k DOE. Vehicle with personal use. Bonus per job - This increases More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum
Posted:
Customer Service
the Midlands
10th Percentile
£23,690
25th Percentile
£26,250
Median
£29,500
75th Percentile
£40,000
90th Percentile
£55,010