26 to 50 of 169 Customer Service Jobs in the Midlands

cement, ready-mixed concrete, asphalt, and more, Breedon Group is committed to delivering excellence in everything we do. As part of our dedication to customer service, we are seeking a talented First Line Service Desk Analyst to join our IT team on a temporary basis (approximately … months). As a Temporary Service Desk Administrator at Breedon Group, you will provide first-line support and day-to-day user administration to help keep our colleagues productive. You will handle incoming service desk calls, log and manage tickets, complete common access and account requests (including password ...

Dynamics Customer Services Functional Consultant – Dynamics CE Consultant, Dynamics CE Functional Consultant, D365 CE Functional Consultant, Dynamics 365 CE Functional Consultant, Dynamics CRM Functional Consultant, MS Dynamics Functional Consultant, D365 Sales, D365 CE Sales, Customer Service, power apps, power automate, D365 CE, D365 CRM, Power Platform, Field … Service, D365 CE Field Service – Permanent – Remote - UK - £60K - £65K per annum Our leading logistics organisation, based near Birmingham, are embarking on a UK and European wide Dynamics 365 CE programme of work. They are looking to hire a locally based D365 CE Consultant who has a strong ...

Field Service and Support Technician Bromsgrove £29,000 - £33,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you a hands-on IT professional looking for a varied field-based role where you can combine technical problem-solving with customer-facing support across … multiple environments? This is a mixed Field Service and Technical Service Desk role, installing, maintaining, repairing and testing ICT systems while also supporting users remotely with day-to-day technical queries. You will work across customer sites and from the service desk, diagnosing faults, advising users ...

fast growing technology company with a unique and innovative product. With a focus on innovation and excellence. The role is to provide exceptional customer support. Key Responsibilities: Responding to customer queries via email or on social media platforms Prioritising daily customer support queries and providing timely resolutions … verbal and written English and a European Language (Spanish or Italian) Demonstrated ability to comprehend technical queries and provide effective solutions Prior experience in customer service Strong organisational and problem-solving skills Experience in a digital environment Proven track record of generating sales leads Willingness ...

skilled and dedicated Mobile Generator Engineer to join our team. This role involves working on generators ranging from 6kVA to 120kVA, providing expert service and maintenance across Birmingham and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional … service, we want to hear from you. Responsibilities Perform maintenance, servicing, and repairs on generators ranging from 6kVA to 120kVA. Diagnose and resolve technical issues efficiently to minimize downtime. Conduct routine inspections and ensure all equipment is operating at optimal performance. Maintain accurate service records and documentation. Provide ...

experience and evidence of on-going personal development. Advanced ECDL or equivalent knowledge Desirable Formal ICT related qualification or equivalent level of ICT experience. Customer Service Qualification. Previous Experience Essential A working knowledge of PC's, Microsoft operating systems and software. Experience of working in a busy Digital … Specific Requirements Essential Methodical approach to work following set guidelines. Ability to work on own initiative and as part of a team. Strong customer service orientation. Ability to travel across sites/county. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders ...

tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage digital information securely, and help users improve productivity through modern workplace technologies. Alongside technical skills, you’ll develop strong communication, documentation … customer service skills, ensuring users receive a positive and professional support experience. This apprenticeship is ideal for someone who is eager to learn, enjoys helping people, and wants to build a long-term career in digital support, IT services, and AI-enabled workplaces. Responsibilities: First-Line Support ...

Technical Advisor Belper, United Kingdom 39.5 hours per week Our client is looking for a Technical Advisor to join their Service Technical department in Belper. If you have a thirst for knowledge, a passion for problem-solving, and the drive to deliver world-class customer service, this … Provide technical advice to Gas Safe registered engineers and end users. Diagnose and explain technical issues with clarity, accuracy, and diplomacy. Deliver outstanding customer service over the phone in a fast-paced environment. Work towards KPIs, ensuring performance and customer satisfaction. Embrace seasonal demand: winter is busy ...

Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard of customer service, utilising excellent communication skills with a view to diagnosing faults and resolving incidents first time wherever possible, within the customers contracted Service … Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring a seamless level of customer service and support is offered throughout ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

patients live healthier lives by providing excellent, high quality and innovative screening services to the NHS. Our aim is to provide a joined-up service to all our patients Communications/Telephony focused - though general IT skills will also be called upon. Problem-solving skills are called … triage and help resolve any complications Can work as part of a delivery team, or work individually Ensuring excellent customer service by taking and making all calls from patients and other healthcare professionals in a timely manner. Primarily booking, cancelling, or rescheduling appointments for diabetic eye screening. Database ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Friday, 8:00am to 5:00pm; however, a degree of flexibility is required to support the operational needs of the business and ensure excellent service delivery to our customers. About the Role: As a Fire & Security Engineer, you will be responsible for installing and maintaining a wide range … days are the same. No matter the task, you will always act as a representative of the business, recognising the importance of delivering exceptional customer service and maintaining high professional standards at all times. This role involves lone working, with daily reporting directly to your manager. You will ...

organised, methodical and process driven Onboarding Account Manager to join a family run, successful and well established business based near Earlswood.A background in Customer Service or Account Management, ideally with IT is required, however system training will be given. Key Duties: To discuss onboarding with new clients … processes set within the business to make sure the client has a seamless transition from their old system to the new one Ensure all customer needs are met by providing regular check-ups, guidance calls and email support Work closely with the IT support team if the client requires ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Stoke. Youll ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections xkybehq Team in Stoke. ...

project managers along with Greensafe Global, our hardware specialist IT brokerage service. The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution … escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations. Key Responsibilities: Handle inbound and outbound calls, emails ...