SLA Jobs in the Midlands

51 to 75 of 227 SLA Jobs in the Midlands

1st Line Support Technician

lincoln, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

derby, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

wolverhampton, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

northampton, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

chesterfield, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

nottingham, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

west midlands, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

birmingham, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

shrewsbury, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

newport, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

telford, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

stoke-on-trent, midlands, United Kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

1st Line Support Technician

stoke-on-trent, midlands, united kingdom
Hybrid / WFH Options
Premier Group
Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with colleagues for continuity. Monitor stock of IT peripherals (monitors More ❯
Posted:

Application Consultant

cannock, midlands, United Kingdom
Hybrid / WFH Options
DCS Technology
teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience with Dynamics NAV and Business Central - as key user More ❯
Posted:

Application Consultant

Cannock, England, United Kingdom
Hybrid / WFH Options
DCS Technology
teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience with Dynamics NAV and Business Central - as key user More ❯
Posted:

Application Consultant

stoke-on-trent, midlands, United Kingdom
Hybrid / WFH Options
DCS Technology
teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience with Dynamics NAV and Business Central - as key user More ❯
Posted:

Application Consultant

stoke-on-trent, midlands, united kingdom
Hybrid / WFH Options
DCS Technology
teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience with Dynamics NAV and Business Central - as key user More ❯
Posted:

Field Network Analyst

Midlands, United Kingdom
Network IT
Collaborate with internal teams and vendors to resolve technical issues Participate in out-of-hours support Ensure compliance with IT policies, security standards, and SLA targets Experience Proven experience in enterprise network support, troubleshooting, and writing high-level documentation. Hands-on knowledge of: Networking Devices: Cisco Meraki Firewalls: Fortinet Monitoring More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

IT Apprenticeship

Mansfield, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Baltic Apprenticeships
support. Use technical specifications and potentially network diagrams or vendor documents to understand and resolve issues. Supporting customer via the Helpdesk. Support with clients SLA's by ensuring all customer issues are logged, prioritised and either resolved or escalate promptly. Using tools such as Command Prompt, PowerShell, Wireshark and Solar More ❯
Employment Type: Advanced apprenticeships, Work From Home
Salary: £20,000
Posted:

Senior Infrastructure Engineer - Database

Coventry, Warwickshire, United Kingdom
Coventry Building Society
of and resolution to production incidents or problems to meet our operational IT needs and ensure business as usual services are maintained within agreed SLA's. The role also includes the provision of assistance and influence to the Architect, Development, and Support teams, to implement and support solutions into the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist

market harborough, midlands, United Kingdom
Hybrid / WFH Options
Paynt
partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for More ❯
Posted:

Technical Support Specialist

Market Harborough, England, United Kingdom
Hybrid / WFH Options
Paynt
partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for More ❯
Posted:

Technical Support Specialist

leicester, midlands, United Kingdom
Hybrid / WFH Options
Paynt
partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for More ❯
Posted:

Technical Support Specialist

leicester, midlands, united kingdom
Hybrid / WFH Options
Paynt
partners via tickets, emails and phone. Implement medium to high complexity solutions related to e-commerce platforms, transactions, plugins and integrations according to agreed SLA and standards. Manage technical onboarding of new merchants for the company. Maintain communication with third-party vendors. Responsible for maintaining up-to-date documentation for More ❯
Posted:

Systems Engineer

northampton, midlands, United Kingdom
Hybrid / WFH Options
Search 5.0
support infrastructure solutions across compute, storage, cloud, and virtualization technologies. Ensure 24/7 availability, performance, and operational health of systems, aligned with internal SLA objectives. Lead lifecycle management, capacity planning, and incident resolution for enterprise infrastructure. Partner with Engineering, Architecture, and Security teams to align infrastructure initiatives with business More ❯
Posted:
SLA
the Midlands
10th Percentile
£26,250
25th Percentile
£28,822
Median
£30,580
75th Percentile
£37,500
90th Percentile
£58,750