151 to 175 of 267 ITIL Jobs in the North of England

influencing skills. • Strong commercial and customer-focused mindset. **Preferred Experience**• SAP S/4HANA Public Cloud experience. • SAP Business Technology Platform (BTP) experience. • ITIL Foundation or higher certification. • Experience working within global system integrators or consulting organisations. • Knowledge of SAP Cloud ALM, SAP Solution Manager and SAP for Me. • Experience ...

Proven IT Change Management experience within large enterprise environments. * Strong ITSM process improvement expertise. * Experience implementing governance, operating model and service transition improvements. * ITIL knowledge and excellent stakeholder management skills. This is an excellent opportunity to shape and mature enterprise Change Management during a significant transformation programme. The role will ...

Proven IT Change Management experience within large enterprise environments. * Strong ITSM process improvement expertise. * Experience implementing governance, operating model and service transition improvements. * ITIL knowledge and excellent stakeholder management skills. This is an excellent opportunity to shape and mature enterprise Change Management during a significant transformation programme. The role will ...

download a copy of the job description. Essential criteria Experience in Change Management, IT Service Management or IT Operations roles Strong working knowledge of ITIL Change Management practices Experience managing Change Advisory Board (CAB) or change governance processes Experience using IT service management (ITSM) tools and change workflows Demonstrable experience ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement across IT operations. ...

insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident, Problem, Change, and Service Continuity Management, supported by knowledge of ITIL frameworks. Duties: Own the end-to-end Capacity Management process across a multi-supplier service environment, ensuring service capacity meets current and future business requirements. ...

their security. In addition, you have: An affinity for or knowledge of IT and cybersecurity. A clear vision of client relationship management. (Possibly) an ITIL Foundation certification. Experience in a role involving direct customer interaction. A willingness to travel to clients as needed. Excellent communication skills Job Benefits Flexible Working ...

everyday culture, and we strive to create a representative and welcoming environment for all.## **Your skills and experience*** Strong knowledge and practical experience across ITIL processes, with a particular focus on Major Incident Management, Change Management, Incident Management, Problem Management, and Release Management* ITIL Foundation certification (v4 or above ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

site environment. Strong understanding of Azure , including IaaS, PaaS, identity, networking and monitoring. Experience managing hybrid cloud and on-premises infrastructure. Strong knowledge of ITIL, incident, problem and change management . Experience with monitoring, alerting and service reliability practices. Strong leadership and stakeholder management skills. Experience with cloud migration programmes. ...

ability to manage a demanding and variable workload with tight deadlines Knowledge or experience in the following areas is desirable; Windows 11 workplace, ITIL, AI, Cloud Security, Coding and Scripting, Application Security, Big Data, Server hardening, Architecture and Networking Strong customer focus to ensure internal stakeholder needs are met Relevant ...

ability to manage a demanding and variable workload with tight deadlines Knowledge or experience in the following areas is desirable; Windows 11 workplace, ITIL, AI, Cloud Security, Coding and Scripting, Application Security, Big Data, Server hardening, Architecture and Networking Strong customer focus to ensure internal stakeholder needs are met Relevant ...

related subjects Desirable Relevant BCS qualification in data protection or cyber/information security and consideration of other courses such as PRINCE Project Management, ITIL, BCS FOI, EIR or other legislative qualification Audit qualification or relevant experience Experience Essential Experience in us of Microsoft products such as Access, Word, Excel ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Responsibilities: Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...

supports critical business operations. Experience managing stakeholders in a client-facing environment. Knowledge of relevant resilience, risk or security standards. COBIT/ITIL knowledge is beneficial. Financial Services experience is advantageous but not essential. BCI, DRI, CISSP or IRM qualifications are desirable. Whats ...

provide to our customersThe ability to influence stakeholders and engage with customers across various positions and levelsEssential qualifications for the Senior Service Architect:ITIL V3/ITIL4 foundationITIL V4 Managing Professional (Desirable)We value difference and we don’t have a fixed idea when it comes to background or education ...

customers The ability to influence stakeholders and engage with customers across various positions and levels Essential qualifications for the Senior Service Architect: ITIL V3/ITIL4 foundation We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show ...

data and turn it into practical actions Confidence managing difficult or sensitive customer conversations Excellent organisation and follow through A proactive, customer first approach ITIL or an equivalent service management qualification would be desirable, but relevant experience within a managed services environment is key. The Package ...

data and turn it into practical actions Confidence managing difficult or sensitive customer conversations Excellent organisation and follow through A proactive, customer first approach ITIL or an equivalent service management qualification would be desirable, but relevant experience within a managed services environment is key. The Package ...

complex projects, lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

administration, and network diagnostics Confident communicator with experience giving structured feedback Data analysis and performance reporting experience Process design and improvement experience Desirable ITIL Foundation Certification Experience within a Managed Service Provider (MSP) Understanding of LAN/WAN technologies Benefits Profit share bonus scheme (paid December) Westfield Health Care Plan ...

analysis, alerts, audit reports and error reporting. Experience or familiarity with Azure VM hosted integrations or similar cloud infrastructure. Experience working in an ITIL-aligned operational environment. Strong verbal and written communication skills with both technical and non-technical stakeholders. Desirable skills and experience Experience supporting integrations involving Salesforce ...

analysis, alerts, audit reports and error reporting. Experience or familiarity with Azure VM hosted integrations or similar cloud infrastructure. Experience working in an ITIL-aligned operational environment. Strong verbal and written communication skills with both technical and non-technical stakeholders. Desirable skills and experience Experience supporting integrations involving Salesforce ...

working across teams and managing detailed records, while balancing security, compliance, cost and operational requirements. Knowledge of IT procurement, contract negotiation, data protection or ITIL would be beneficial, but it is not essential. No criminal record check is required for this role. What you'll get We know rewarding work ...

delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide preventative management and incident response across … client operating systems, Microsoft Intune, Configuration Manager (SCCM) and device compliance policies. Resolve incidents, fulfil service requests and implement approved changes in line with ITIL processes and operational standards. Carry out patching, backup checks, endpoint updates and configuration tasks using defined runbooks and tooling. Use monitoring, event management and CMDB ...