176 to 200 of 267 ITIL Jobs in the North of England

Vix Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams. This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture. The ideal ...

Educated to degree level in relevant area or equivalent Relevant professional qualification, membership of a relevant professional body. Evidence of continuous professional development ITIL Intermediate - Capability or Lifecycle Certificate relevant to the area of expertise Technical experience across a range of solutions and platforms in the Local Government arena. Working ...

consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist ...

consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems in systems and services throughout the organisation. Assist ...

management experience Strong negotiation, commercial and stakeholder management skills Proven delivery of procurement savings and commercial benefits MCIPS qualification Experience with Lean Six Sigma, ITIL, PRINCE2 or S2P platforms would be advantageous This is an excellent opportunity to take ownership of a major technology category and make a tangible impact ...

management experience Strong negotiation, commercial and stakeholder management skills Proven delivery of procurement savings and commercial benefits MCIPS qualification Experience with Lean Six Sigma, ITIL, PRINCE2 or S2P platforms would be advantageous. This is an excellent opportunity to take ownership of a major technology category and make a tangible impact ...

technology services across critical windows including nights and weekends. The role requires proven 24/7 operations leadership, strong incident management, and a deep ITIL 4 background. #J-18808-Ljbffr ...

technology, service management, and organizational change to deliver AI-ready, automation-first cloud solutions for clients in various industries. You will apply expertise in ITIL, DevOps, and cloud platforms to design target operating models, enable intelligent monitoring, and govern AI-enabled operations, #J-18808-Ljbffr ...

overnights, weekends and peak trading periods. You will own incident management, major incidents, monitoring, and stakeholder communications, while driving continual improvement and alignment with ITIL 4 practices. #J-18808-Ljbffr ...

Attendant Console Cisco UCS, VMware or ESXi Cisco ISDN and analogue voice gateways Call recording or call-logging platforms such as Eleveo or TIM ITIL-based service management environments Current or previous CCNP Collaboration certification We are acting as a recruitment agency in relation to this vacancy. By applying ...

/BA in a relevant field, strong communication, and experience with manufacturing systems, SAP/MM/PP/QM/QM and ITIL processes. #J-18808-Ljbffr ...

improve self-service. Responsibilities include designing enablement programs, promoting automation, creating learning content, and driving continuous improvement through metrics and stakeholder collaboration. A strong ITIL/ITSM background is required. #J-18808-Ljbffr ...

mentor staff, set technical standards, lead major incidents, and work with stakeholders to ensure resilient, available services while advancing the team’s capability within ITIL frameworks. #J-18808-Ljbffr ...

maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents end-to-end, and push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment. #J-18808-Ljbffr ...

across our trading platform, own incident and defect resolution, and work with stakeholders to drive root-cause analysis and post-mortems. The role requires ITIL knowledge, SQL understanding, and experience with ITSM tools in Agile environments. The successful candidate will participate in a 24/7 on-call rota, contribute ...

ensuring resolution and user satisfaction. Support IT projects and change initiatives to enhance digital capability and resilience. Document processes, procedures, and technical configurations following ITIL practices. Project & Modernisation Work Contribute to the implementation of IT improvement and transformation projects, including network upgrades, system migrations, and cloud adoption. Participate … Firewalls) Backup, disaster recovery, and business continuity solutions Understanding of cyber security principles and frameworks (NCSC CAF, ISO 27001). Familiarity with ITIL processes and service management best practice. Desirable Skills & Certifications Professional certifications such as CompTIA Network+/Security+ , Microsoft Certified Systems Engineer (MCSE) , VMware Certified Professional ...

managing technical incidents for Workday Integrations and Workday Extend applications as well as service requests, change requests and enhancement activity through ServiceNow or other ITIL-aligned service management platforms.Analyse integration, Extend, reporting and security-related issues, identify root causes, propose practical resolutions and work with client and internal teams … knowledge-sharing mindset.Availability to work from the Capgemini Manchester office as part of an office-based AMS team.Desirable experienceExperience using ServiceNow or another ITIL-aligned service management platform to manage incidents, service requests, changes, problems or enhancement backlogs.Experience with post-production optimisation, service transition, knowledge acquisition or continuous improvement roadmaps.Awareness ...

About the job you’re consideringThe SIAM Release Analyst is accountable for coordinating and governing release activities across a complex multi-supplier environment, ensuring that releases are planned, managed, and deployed in a controlled and ...

deploy Intune, and collaborate with Cyber & Security Operations to maintain secure, resilient IT services. You'll work in a fast-growing, global business, driving ITIL/ITSM processes, automating routine tasks, and shaping the future of our infrastructure as we scale. #J-18808-Ljbffr ...

resided within the UK continuously for the past 5 years at the time of application. Desirable Certifications : Fortinet FCP/NSE equivalent CCNP Enterprise ITIL Foundation Perks & Benefits: Hybrid working: Flexible hybrid working model based on a minimum of 3 days per week office/site based Competitive daily rate ...

resided within the UK continuously for the past 5 years at the time of application. Desirable Certifications : Fortinet FCP/NSE equivalent CCNP Enterprise ITIL Foundation Perks & Benefits: Hybrid working: Flexible hybrid working model based on a minimum of 3 days per week office/site based Competitive daily rate ...

Agentic AI, Agile at Scale, DevSecOps delivery, journey‐to‐cloud, edge computing, low code/no‐code solution development, etc. Preferred but optional: ITIL foundations or higher Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. ...

will monitor performance, forecast demand, and drive proactive planning to ensure services meet current and future business needs. The role requires strong SIAM knowledge, ITIL-aligned capacity and service performance practices, and excellent stakeholder communication to deliver continuous improvements. #J-18808-Ljbffr ...

service solutions and oversee complex, multi-service opportunities. The role demands strong technical knowledge and effective stakeholder engagement up to CxO level, alongside an ITIL certification. Join us to shape the future of our service offerings and drive meaningful outcomes for our customers. #J-18808-Ljbffr ...

based in Knutsford to ensure stability, availability and performance of critical business applications. You will monitor, support and resolve production incidents in line with ITIL, collaborating with engineering teams to improve reliability and operational resilience. The role emphasizes proactive monitoring using Kibana, AppDynamics and CI/CD practices, with ...