101 to 125 of 241 Customer Experience Jobs in Scotland

The Straumann Group is a globally leading provider in the field of aesthetic dentistry. We combine experience, scientific evidence, and innovation with passion and are committed to uncompromising quality to offer dental professionals and patients worldwide the best possible solutions. As a pioneer and market leader in dental implantology … and contribute to capability-building initiatives and user training. Analyse and share data to drive understanding of platform adoption and utilization (internal and external), customer experience and engagement, and campaign effectiveness. Identify behavioural trends and patterns to support go-to-market strategy. Data Quality & Integrity Ensure CRM data … tools and help integrate them into our BI/CRM ecosystem. Market Intelligence & Strategy Support Collect and analyse data on market trends, competitors, and customer needs. Support development of internal market insight packs and dashboards. Assist in strategic reviews, commercial planning cycles and GTM using internal and external data. More ❯

allows you to maximize your contributions while growing your career. Join a team where you can make a difference! As a member of the Customer Success team The CSM is the primary relationship holder between N-able and our partners. Leveraging their customer service experience, industry knowledge … to ensure they are achieving value with their existing subscriptions, drive new product adoption, and achieve retention targets by delivering a best-in-class customer experience. What You'll Do Act as the primary relationship holder and point of contact for partners in a defined territory. Impact retention rate … N-able suite of product offerings and identify new opportunities. Identify at-risk customers and turn their experiences around. Proactively identify opportunities to increase customer value. What You'll Bring Experience in account management, sales, or customer service in the software industry. Understand how to engage and More ❯

in Large-scale computing, Distributed systems, Web applications, Data mining, Scalability, Security, and Algorithms to name a few. The team's work directly impacts customer experience at a worldwide scale. Innovation Are you seeking an environment where you can drive innovation? Do you want to apply state-of … the right end to end solution to the business problems. Ideate on future roadmap for science in CMT, and CMT in general. BASIC QUALIFICATIONS Experience programming in Java, C++, Python or related language Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse PREFERRED QUALIFICATIONS Experience More ❯

Kindle Reader organization. As a Software Engineer, you will take an exciting and challenging role on a team that is innovating on the Reading experience on Kindle mobile devices and services for millions of Amazon customers. You will work with world-class engineers, business leaders, and other talented engineering … innovate their reader experiences. As a software engineer, you will think big and drive architecture decisions for Kindle Library, cross OS development, app UX experience, and service integrations to deliver an awesome reader experience. We are looking for a passionate, hard-working, and talented software engineer who has experience … have the opportunity to work with: The foundational tech stack for syncing and storing structured annotations (i.e., text sticky notes, highlights, bookmarks). Sync CX features such as MRPR (most recent page read CX) and FPR (furthest page read). The core sync architecture driving our vision to be a More ❯

Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving … re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring: 3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.) Strong background in networking , cloud technologies, and enterprise infrastructure Excellent communication … skills - fluent in both French and English Ability to work cross-functionally and build deep relationships with both technical and business stakeholders A proactive, customer-first mindset and a passion for helping enterprise clients succeed Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within More ❯

Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving … re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring: 3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.) Strong background in networking , cloud technologies, and enterprise infrastructure Excellent communication … skills - fluent in both French and English Ability to work cross-functionally and build deep relationships with both technical and business stakeholders A proactive, customer-first mindset and a passion for helping enterprise clients succeed Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within More ❯

Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving … re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring: 3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.) Strong background in networking , cloud technologies, and enterprise infrastructure Excellent communication … skills - fluent in both French and English Ability to work cross-functionally and build deep relationships with both technical and business stakeholders A proactive, customer-first mindset and a passion for helping enterprise clients succeed Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within More ❯

Join us as a Data Centre Network Engineer We’ll look to you to develop and implement core infrastructure technologies, products and services against customer and non-functional requirements In order to achieve a first-class customer experience, you’ll make sure the infrastructure technology is engineered … of infrastructure layers or stack, and a broad knowledge across multiple platforms such as server, operating system, virtualisation, database, middleware or network. Along with experience of contributing to roadmaps and strategies and working closely with third parties on assurance of their output and managing their performance, you’ll need More ❯

Lead and define the production of a project initiation document and make sure that the solution clearly supports and is aligned to our digital customer experience principles Support the creation of a business case in relation to ways of working improvements Track and report project costs and make … ll need We’ll expect you to hold a project management qualification or have an understanding of project management frameworks, as well as some experience in change management. You should also have experience of delivering strategic projects that support a business strategy and its growth agenda. You’ll … also need: Experience of delivering project management Knowledge of flexible working environments and strategies Excellent organisational skills and astute attention to detail Experience of facing into multiple individuals and managing multiple projects simultaneously To be a proactive self-starter who can make informed decisions and anticipate problems before More ❯

The Amazon IES CFX team offers a unique opportunity to work on industry-leading products and technologies. We aim to reduce costs and improve customer experience with systems that meet high standards of quality, performance, and reliability, operating continuously at scale. You will work with engineers across diverse … software architectures and technologies. BASIC QUALIFICATIONS 1+ years of software development or technical support experience. Experience troubleshooting and debugging technical systems. Experience scripting in modern programming languages. PREFERRED QUALIFICATIONS Knowledge of service-oriented architecture and microservices. Basic scripting skills. Strong problem-solving skills. Basic knowledge of data structures More ❯

to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯

to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯

to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯

Trust Pilot with over 5000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, service and the customer experience is at the heart of everything we do. Due to continual growth, we now require a Technology Process Engineer to join our … plan and implement new equipment and technologies to boost production efficiency. Candidate requirements: Technical knowledge of process modelling, lean methodologies, and continuous improvement techniques. Experience in process engineering, IT operations or IT service management. Capability to manage change, navigate cross-functional environments and communicate with all key stakeholders. Ability More ❯

re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock … and its impact on our customers. Your insights will help us ensure that everything we create aligns with our ultimate goal: delivering an exceptional customer experience. The ideal candidate will have: Min of 5+ years work experience Strong communication skills (both written and verbal) Extensive experience with … Java and Spring/SpringBoot A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CockroachDB) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working with More ❯

re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock … and its impact on our customers. Your insights will help us ensure that everything we create aligns with our ultimate goal: delivering an exceptional customer experience. The ideal candidate will have: Min of 5+ years work experience Strong communication skills (both written and verbal) Extensive experience with … Java and Spring/SpringBoot A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CockroachDB) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working with More ❯

re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock … and its impact on our customers. Your insights will help us ensure that everything we create aligns with our ultimate goal: delivering an exceptional customer experience. The ideal candidate will have: Min of 5+ years work experience Strong communication skills (both written and verbal) Extensive experience with … Java and Spring/SpringBoot A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CockroachDB) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working with More ❯

you'll own important initiatives, drive innovative solutions to complex problems and collaborate with cross-functional teams. As a champion of inclusive design and customer experience, you'll contribute to the continuing success of J.P. Morgan as a global leader in B2B payments. Responsibilities Work with product owners … detail across the suite of products. Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience of the developer website. Provide insights into the authoring tools, processes and metrics for improving the working efficiency and quality. Contribute to the content … portfolio of product descriptions, case studies, marketing collateral and technical content examples that demonstrate clarity of style and voice. Strong working knowledge of and experience documenting APIs. Ability to quickly learn technical concepts and understand how products work. Software development and/or technical support of complex systems. Experience More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯