Customer Experience Jobs in Scotland

126 to 150 of 241 Customer Experience Jobs in Scotland

PHP Developer - Laravel

aberdeen, north east scotland, United Kingdom
Hybrid / WFH Options
Ocean Red Partners
modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯
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Solutions Architect

edinburgh, central scotland, United Kingdom
Hybrid / WFH Options
Realtime Recruitment
Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯
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Solutions Architect

glasgow, central scotland, United Kingdom
Hybrid / WFH Options
Realtime Recruitment
Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯
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Solutions Architect

aberdeen, north east scotland, United Kingdom
Hybrid / WFH Options
Realtime Recruitment
Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯
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Corporate Business Executive

Bolton, central scotland, united kingdom
K3 Capital Group Plc
K3 Capital Group. Pinnacle is a business management solution provider implementing and supporting Sage, Acumatica and Managed IT Services solutions. With three decades of experience and a dedicated team of 200 professionals, we leverage our expertise to guide businesses through migrations, upgrades, and new systems implementation of cutting-edge … for BDMs once a Business expresses interest in taking the conversation further - Deliver top-notch service with empathy, diligence, and speed, ensuring an impeccable customer experience What Were Looking For: Prior Sales experience (B2B or B2C) Able to build and develop excellent relationships with Clients You will More ❯
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German speaking Business Development Executive

Inverness, Highland, United Kingdom
Language Matters Recruitment Consultants Ltd
occasional travel required) Reporting on market trends, competitor activity, and contributing to business strategy Working closely with design and logistics teams to ensure seamless customer experience Profile: Fluency in German and English is essential Previous experience in business development or sales Strong communication and negotiation skills Comfortable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Infrastructure Engineer Lead

Glasgow, Renfrewshire, United Kingdom
Barclays
will bring to life a new Digital Platform capability by transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role where you will adopt a Product Operating Model mindset, to truly hear … the customer, business and technical challenges and needs, to support the Adoption and build of the new technology into the multiple lines of business alongside writing code in Java. Your main day to day is to work with the lines of business and bring to life their needs through … and proof of concepts using Java, BDD testing concepts and Public Cloud (AWS). To be successful in this role you should have: Strong experience with Permissions and Profiles where policy as code is used to define a set of permission roles, whilst also using other security model paradigms More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

TechnicalWriter,SAforPaymentsProducts

Glasgow, Renfrewshire, United Kingdom
Hispanic Alliance for Career Enhancement
you'll own important initiatives, drive innovative solutions to complex problems and collaborate with cross-functional teams. As a champion of inclusive design and customer experience, you'll contribute to the continuing success of J.P. Morgan as a global leader in B2B payments. Job Responsibilities Work with product … working efficiency and quality. Contribute to the content guides and maintain the documentation process. Required qualifications, capabilities and skills Four or more years of experience as a technical content creator. A portfolio of technical content examples that demonstrate clarity of style and voice. Strong working knowledge of and experience documenting APIs. Ability to quickly learn technical concepts and understand how products work. Software development and/or technical support of complex systems. Experience with tools such as Bitbucket and Jira, and methodologies, such as Agile/Scrum. About the Team J.P. Morgan is a global leader in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Associate Director of M&A Integration

edinburgh, central scotland, United Kingdom
SoftServe
Enhance your skills in a growth-oriented corporate setting Work with a diverse team of professionals in a collaborative enterprise environment Create an exceptional customer experience and impact the company's global success, and be recognized by the Customer Hero Program Boost leadership skills with managerial competencies More ❯
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Associate Director of M&A Integration

glasgow, central scotland, United Kingdom
SoftServe
Enhance your skills in a growth-oriented corporate setting Work with a diverse team of professionals in a collaborative enterprise environment Create an exceptional customer experience and impact the company's global success, and be recognized by the Customer Hero Program Boost leadership skills with managerial competencies More ❯
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Associate Director of M&A Integration

aberdeen, north east scotland, United Kingdom
SoftServe
Enhance your skills in a growth-oriented corporate setting Work with a diverse team of professionals in a collaborative enterprise environment Create an exceptional customer experience and impact the company's global success, and be recognized by the Customer Hero Program Boost leadership skills with managerial competencies More ❯
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CRM Lead

edinburgh, central scotland, United Kingdom
Hybrid / WFH Options
3Search
UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯
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CRM Lead

glasgow, central scotland, United Kingdom
Hybrid / WFH Options
3Search
UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯
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CRM Lead

aberdeen, north east scotland, United Kingdom
Hybrid / WFH Options
3Search
UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯
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Account Manager - Software & Telematics Provider into the Dealer & OEM Industry

edinburgh, central scotland, United Kingdom
PIE Recruitment
maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯
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Account Manager - Software & Telematics Provider into the Dealer & OEM Industry

glasgow, central scotland, United Kingdom
PIE Recruitment
maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯
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Account Manager - Software & Telematics Provider into the Dealer & OEM Industry

aberdeen, north east scotland, United Kingdom
PIE Recruitment
maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯
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Resource Co-Ordinator

edinburgh, central scotland, united kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯
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Resource Co-Ordinator

glasgow, central scotland, united kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯
Posted:

Resource Co-Ordinator

aberdeen, north east scotland, united kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯
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Software Development Engineer II, Global Payments Tech

City, Edinburgh, United Kingdom
Amazon
Amazon Web Services. We build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards … internship professional software development experience. 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience. Experience programming with at least one software programming language. PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Engineering - SaaS

glasgow, central scotland, United Kingdom
Hybrid / WFH Options
Pipped
commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯
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Head of Engineering - SaaS

edinburgh, central scotland, United Kingdom
Hybrid / WFH Options
Pipped
commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯
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Head of Engineering - SaaS

aberdeen, north east scotland, United Kingdom
Hybrid / WFH Options
Pipped
commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯
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Senior Consumer Lending Administrator Shawbrook Consumer Group Glasgow, GB Published on May 9, 2025

Glasgow, Renfrewshire, United Kingdom
Shawbrook Bank
or coaching plans Regulatory Maintain knowledge of Shawbrook and industry policies, processes, and products Support team members with knowledge of compliance and regulatory requirements Customer (internal & external) Continually monitor the performance of the team to ensure consistency and that service levels are achieved, including a high level of customer and broker service quality Identify and develop areas of improvement in relation to the customer journey and to increase efficiency within the operation Develop greater relationships and communications with Customers, Brokers and Third Parties Risk Controls and Compliance Communicate and escalate potential issues/risks in a prompt … and effective manner The Person Good computer skills including proficiency in Microsoft applications Experience of consumer lending and loan administration Experience of dealing with brokers and third parties Excellent consumer lending regulatory knowledge and understanding including FCA, JMLSG, BCOBBS Competent in MS Office applications (Word, Excel, Power Point More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
Scotland
Median
£32,851
75th Percentile
£32,851
90th Percentile
£76,840