76 to 100 of 151 Customer Service Jobs in Scotland

doing As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence. Using your customer-oriented positive attitude to lead your team to success. Teach others about efficient workflow, great customer service … will follow! What we're looking for We're looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast More ❯

Deskside Support Technician Primary Responsibilities: Technical Support: Deliver first and second line support for IT infrastructure, prioritizing helpdesk tickets, phone calls, and walk-ups. Service or change requests Incident resolution Scheduled daily, weekly, and monthly tasks Installation & Configuration: Install and configure new hardware and software, maintaining infrastructure standards. Troubleshooting … troubleshooting Microsoft 365, Exchange Online, and Microsoft Teams. Experience with Intune support and troubleshooting. Familiarity with server and desktop hardware installation and utilization. Strong customer service skills. Excellent written and oral communication skills. Proven track record of delivering commitments. Knowledge of industry-recognized IT and support practices. Understanding More ❯

shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯

gathering details about issues. Triage incidents during calls to identify the root cause of issues and provide first-time fixes whenever possible. Deliver outstanding customer service, acting as the voice of the company. Offer ongoing support with clear, concise verbal and written communication. Log tickets in the support … system and escalate issues to second and third-line support when necessary. Adhere to service level agreements (SLAs) for both phone and email support. Manage and resolve issues promptly and efficiently. Active Directory and O365. Take a proactive approach to system alerts and daily tasks. Strong knowledge of Windows More ❯

they play a part in ensuring nationwide future-proof full fibre coverage. They have recently raised, and committed, a £164 million investment to infrastructure, service and people through top-notch partnerships, and they are confident and enthusiastic about what is coming next. Sound like the kind of place you … BE WORKING ON Identifying and closing warm sales leads in door-to-door interactions Managing your time effectively to meet sales targets and maximize customer contact Building a positive reputation and enhancing community presence Contributing creative ideas and solutions to help achieve team KPIs Optimising customer referrals and … endorsements to expand connections to the network Using cutting-edge IT systems that enhance customer interactions, manage diverse leads and help close deals ultra fast WHAT YOU WILL BRING TO THE ROLE Friendly and effective communicator with proven success in door-to-door customer sales Experienced in managing More ❯

they play a part in ensuring nationwide future-proof full fibre coverage. They have recently raised, and committed, a £164 million investment to infrastructure, service and people through top-notch partnerships, and they are confident and enthusiastic about what is coming next. Sound like the kind of place you … BE WORKING ON Identifying and closing warm sales leads in door-to-door interactions Managing your time effectively to meet sales targets and maximize customer contact Building a positive reputation and enhancing community presence Contributing creative ideas and solutions to help achieve team KPIs Optimising customer referrals and … endorsements to expand connections to the network Using cutting-edge IT systems that enhance customer interactions, manage diverse leads and help close deals ultra fast WHAT YOU WILL BRING TO THE ROLE Friendly and effective communicator with proven success in door-to-door customer sales Experienced in managing More ❯

they play a part in ensuring nationwide future-proof full fibre coverage. They have recently raised, and committed, a £164 million investment to infrastructure, service and people through top-notch partnerships, and they are confident and enthusiastic about what is coming next. Sound like the kind of place you … BE WORKING ON Identifying and closing warm sales leads in door-to-door interactions Managing your time effectively to meet sales targets and maximize customer contact Building a positive reputation and enhancing community presence Contributing creative ideas and solutions to help achieve team KPIs Optimising customer referrals and … endorsements to expand connections to the network Using cutting-edge IT systems that enhance customer interactions, manage diverse leads and help close deals ultra fast WHAT YOU WILL BRING TO THE ROLE Friendly and effective communicator with proven success in door-to-door customer sales Experienced in managing More ❯

they play a part in ensuring nationwide future-proof full fibre coverage. They have recently raised, and committed, a £164 million investment to infrastructure, service and people through top-notch partnerships, and they are confident and enthusiastic about what is coming next. Sound like the kind of place you … BE WORKING ON Identifying and closing warm sales leads in door-to-door interactions Managing your time effectively to meet sales targets and maximize customer contact Building a positive reputation and enhancing community presence Contributing creative ideas and solutions to help achieve team KPIs Optimising customer referrals and … endorsements to expand connections to the network Using cutting-edge IT systems that enhance customer interactions, manage diverse leads and help close deals ultra fast WHAT YOU WILL BRING TO THE ROLE Friendly and effective communicator with proven success in door-to-door customer sales Experienced in managing More ❯

in project management by leading and managing the delivery of projects on time, to the required quality and within the allocated budget, including primary customer cont act.Lead and deliver a variety of projects to customer satisfaction, on time delivery with a “beat the budget” mindset while managing and … tracker, Lessons learned and Final acceptance test ing.Maintain a detailed schedule (MS Project for complex jobs) with a clearly identified Critical Path, ensuring the customer and project team are aware of related constrai nts.Provide project leader shipLiaising directly with customers to understand their needs (commercial and techni cal)Identify … that impact scope, schedule, budget or FAT/SAT Acceptance testing by using company tools and systems to log initial change requests from the Customer or the project team. After requests are logged, follow the company change management process to ensure proper resolut ion.Hold project close out meeting to More ❯

in project management by leading and managing the delivery of projects on time, to the required quality and within the allocated budget, including primary customer cont act.Lead and deliver a variety of projects to customer satisfaction, on time delivery with a “beat the budget” mindset while managing and … tracker, Lessons learned and Final acceptance test ing.Maintain a detailed schedule (MS Project for complex jobs) with a clearly identified Critical Path, ensuring the customer and project team are aware of related constrai nts.Provide project leader shipLiaising directly with customers to understand their needs (commercial and techni cal)Identify … that impact scope, schedule, budget or FAT/SAT Acceptance testing by using company tools and systems to log initial change requests from the Customer or the project team. After requests are logged, follow the company change management process to ensure proper resolut ion.Hold project close out meeting to More ❯

URGENT Currently arranging Interviews Leading UK ATM Operator requires an ATM Field Service Engineer located Inverness Scotland. Permanent position. Tuesday - Saturday 0900hrs - 1700hrs Salary £32.578 + 28 days holiday + Vehicle, Uniform, Tool kit, Life Insurance scheme, Employee wellness programme, pension etc., etc., Reporting to the Regional Engineering Manager … transactional capability. – Full training is provided Responsibilities Fault find and repair ATM issues using a range of strong technical and problem-solving skills Attend customer sites, presenting an overall positive attitude - applying attention to detail in your work. Collaborate with customers to identify and resolve technical issues in a … timely manner – providing excellent customer service, Perform reactive and preventative maintenance to a wide variety of ATM makes and models including NCR, Wincor and Triton. Accurately document all service transactions and keep detailed records of any repairs or replacements performed Keep UpToDate with the latest product knowledge More ❯

as-usual activities. What you'll do: Take ownership of project tasks and drive them to completion Collaborate across teams to deliver high-quality service outcomes Identify opportunities for innovation and continuous improvement Ensure solutions align with operational and strategic goals Support key business systems, including certificate renewals and … deployment changes Provide excellent customer service, working with internal and external stakeholders What you'll bring: Deep knowledge of Middleware technologies such as: IBM Integration Bus (IIB)/ACE/MQ WebLogic JBoss 7 & 8 Windows & RHEL OS Dynatrace Strong analytical and troubleshooting skills Ownership mindset with flexibility More ❯

Responsibilities: Design and architect Power Platform and D365 solutions. Provide technical pre-sales advice and contribute to tender responses. Take a leading role in customer projects with support from the Project Management team. Stay updated with the latest technology and best practices, contributing to the business unit's skill … Proven technical leadership in solution design and systems integration. Experience with ALM tools such as Azure DevOps. Exceptional verbal and written communication skills. Excellent customer service skills and an analytical approach to problem-solving. Power Platform/Microsoft certifications (e.g., PL-900, PL-100, PL-200, PL More ❯

is a great opportunity to join a busy FM team and play a key role in supporting day-to-day maintenance operations and client service delivery. Key Responsibilities: Act as the first point of contact for incoming maintenance requests via phone and email Log and prioritise jobs accurately using … accurate records of communications and job updates Assist with invoicing, compliance documentation, and other administrative tasks as required Requirements: Previous experience in a helpdesk, customer service, or administrative role (ideally within facilities management or a similar environment) Strong IT skills, including proficiency in Microsoft Office and CAFM systems More ❯

growing with purpose. Join us on our journey and you will too! Want to hear more? The Longstanding business area are responsible for the customer proposition for over 1.8 million customers who hold Life, Pension, Investment & Protection policies across the Scottish Widows, Clerical Medical and Halifax brands. We are … part of the Chief Customer Office and Longstanding Propositions business area in Insurance, Pensions & Investments division (Lloyds Banking Group). The Strategy Team have responsibility for developing our data strategy, transforming the digital experience and for driving simplification opportunities. This is a great opportunity to join our team at … an exciting time, as we're part way through a major customer service improvement programme. The role is six-month fixed contract. Your accountabilities will include: Developing and managing key digital deliverables for our customers and intermediaries as part of the wider improvement programme. Supporting investigation of opportunities More ❯

to non-technical users. Experience with SQL, Power BI, or SSRS. Strong knowledge of system and software quality assurance best practices and methodologies. Strong customer-service orientation. Excellent written, oral, and interpersonal communication skills. Ability to communicate ideas in both technical and user-friendly language. Ability to conduct More ❯

Tier 1 ERP system (e.g. SAP, Oracle, AX). Personal Qualities Strong knowledge of system and software quality assurance best practices and methodologies. Strong customer-service orientation. Excellent written, oral, and interpersonal communication skills. Ability to communicate ideas in both technical and user-friendly language. Ability to conduct More ❯

brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in up to 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders More ❯

degree in Computer Science, Business Information Systems, or related technical degrees. • Passion for technology • Good interpersonal skills • Good team working and communications skills • Great customer service skills • Someone who enjoys solving problems and using their analytical skills YOUR PROGRAMME Graduate Empower Programme Capgemini's Empower Programme is designed More ❯

Edinburgh Compensation: £52,000 - £66,000/year Description Our Support Engineering team It's an exciting time for our Support Engineering team. Our customer base is growing fast and is more diverse than ever with Making Tax Digital on the horizon. Support Engineers work closely with our first … line customer support team, the wider engineering team, and third-party service providers, to bring every situation under control in a polite and helpful manner. The role You'll lead a group of highly collaborative support engineers and gain a broad experience of the FreeAgent application, discovering exactly … what's happening behind the scenes when things haven't gone as planned. You'll lead the team to balance solving customer issues day-to-day with working on development projects to build software that helps internal teams complete their job as efficiently as possible. As well as strong More ❯

Controls Engineer - The Role This role requires a highly organised, self-motivated, and proactive engineer who can manage multiple tasks efficiently while delivering outstanding customer service. As a BMS Controls Engineer, you will play a varied role in the servicing, maintenance and commissioning of BMS systems and contemporary controls … for our vast customer base, working independently or as part of a team. You will be responsible for BMS PPM visits, reactive callouts and fault diagnosis, commissioning of small projects, BMS controller retrofits and small BMS panel modifications, software and graphics modifications, and ensuring seamless system integration. Experience with … from PPM and call-out visits. • Manage multiple tasks efficiently with minimal supervision. • Provide technical support and advice to clients and colleagues. • Deliver excellent customer service and maintain strong client relationships BMS Controls Engineer - What We’re Looking For Key Skills, Experience & Qualifications; • Have a strong knowledge of More ❯

Controls Engineer - The Role This role requires a highly organised, self-motivated, and proactive engineer who can manage multiple tasks efficiently while delivering outstanding customer service. As a BMS Controls Engineer, you will play a varied role in the servicing, maintenance and commissioning of BMS systems and contemporary controls … for our vast customer base, working independently or as part of a team. You will be responsible for BMS PPM visits, reactive callouts and fault diagnosis, commissioning of small projects, BMS controller retrofits and small BMS panel modifications, software and graphics modifications, and ensuring seamless system integration. Experience with … from PPM and call-out visits. • Manage multiple tasks efficiently with minimal supervision. • Provide technical support and advice to clients and colleagues. • Deliver excellent customer service and maintain strong client relationships BMS Controls Engineer - What We’re Looking For Key Skills, Experience & Qualifications; • Have a strong knowledge of More ❯

offers an opportunity to lead support for critical Business Services (IBS), engage with senior leaders, and contribute to the integration with Barclays, focusing on customer service and operational resilience. Key Responsibilities Collaborate with stakeholders to improve Tesco Bank's service proposition and manage IBS/Operational Resilience. … the transition process as Tesco Bank exits its arrangements with Tesco Group following the sale to Barclays. Candidate Requirements Strong understanding of process improvements, customer outcomes, and risk impacts. Experience managing senior stakeholders confidently. Proficiency with MS Office, especially for preparing presentations for senior leadership. Desirable Skills Understanding of … these criteria to apply, even if they do not tick every box. Benefits Pension scheme for retirement planning. Private Medical Insurance and virtual GP service available year-round. Performance-based annual bonus. Generous holiday allowance starting at 7.2 weeks, with options to buy more. Colleague Clubcard with discounts increasing More ❯

to add value to the Contract Requirements: Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment. Strong customer service and communication skills, with a professional and proactive approach. Good commercial awareness and experience with financial reporting. Proficient in Microsoft Excel (intermediate More ❯

11pm, covering the afternoon and evening hours. You will work during the hours that bridge the day and night shifts, ensuring seamless operations and customer service. Flexibility may be required as swing shifts can rotate, depending on the needs of the business. Responsibilities & Duties Write high-quality, reusable, scalable More ❯