76 to 97 of 97 Customer Service Jobs in Scotland

contract is offered on an initial 3-month basis, with a focus on delivering a key project milestone. Configure and customise backend components of Microsoft Dynamics 365, particularly within Customer Engagement or similar modules. Implement new dropdowns, fields, and form logic based on business requirements. Translate user stories and functional specifications into technical tasks and deliverables. Maintain and enhance … usability and performance. Collaborate with business and technical teams to ensure alignment between requirements and solutions Requirements Proven experience working with the backend of Microsoft Dynamics 365, ideally in Customer Engagement or similar modules. Strong understanding of D365 configuration, workflows, business rules, and security roles. Experience with Dataverse and building solutions using Microsoft Canvas Apps. Familiarity with Power Platform … components, including Power Apps and Power Automate. Ability to interpret and translate user stories into effective technical solutions. Excellent problem-solving and communication skills. Strong customer service mindset and ability to work with stakeholders at all levels. Ability to manage multiple tasks in a complex, fast-paced environment. Experience working within structured environments with defined processes and procedures. More ❯

through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always … with integrity and customer focus Your Responsibilites Provide technical expertise in fault finding and repairs across a varied selection of PC/Network based and analogue security systems with a working knowledge of different high-end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to … of hours as specified on the departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations. Participate in team meetings and actively contribute towards the business’ activities. Operate according to the requirements of business-specific applications and processes and the broad application environments More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

and conditions to new clients via adobe sign Other ad hock duties such as arranging business events such as team building exercises. What do they need from you? Excellent customer service skills and clear communication with clients and colleagues. Excellent personal presentation skills. Prepared, organised and able to prioritise work efficiently and to strict timescales. Excellent attention to More ❯

and proactive A great communicator and collaborator Organised and good at prioritising Focused and with a sharp attention to detail and willing to roll up your sleeves Experience in customer service is a great, but if you're enthusiastic and eager to learn we would love to hear from you We know our people are our strength. That More ❯

highly organised and motivated Provisioning & Sales Administrator to join a growing business support team. This role is perfect for someone who enjoys coordinating processes, staying organised, and providing excellent customer service. You will play a key part in ensuring broadband, ethernet circuits, IT services, and telephony orders are processed smoothly and installed on time keeping customers updated every step … provisioning and sales mailboxes, responding to queries Handling inbound calls and supporting customers ?? What Were Looking For Strong organisational and planning skills able to prioritise effectively Excellent communication and customer service abilities Confident IT user, comfortable working with business management systems Ability to work cross-functionally and build positive relationships Previous experience with Halo CRM (an advantage, not More ❯

About BEAR Scotland: BEAR Scotland is a leading road maintenance and management service provider in Scotland, maintaining and improving Scottish trunk roads including bridges and structures through some of the most scenic, but challenging, parts of the country. Formed in 2000, BEAR Scotland is an alliance of three highly successful organisations who are prominent in the United Kingdom roads … user issues supporting laptops, printers, and mobile devices Learning the basics of networking and IT security Helping roll out new IT systems and updates across the company Providing excellent customer service to colleagues at all levels Documenting solutions and maintaining IT records You don’t need previous IT work experience – we’ll provide the full training. We’re More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter click apply for full job details More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on More ❯

within a team. Experience working outdoors in varying conditions. Flexible approach to travel and working hours (including out-of-hours work and on-call duties). Elevated level of customer service – able to represent the company professionally on client sites. Solid understanding of IP networking and IT competence. Essential Requirements Full UK driving licence. CSCS card or equivalent More ❯

Bromcom product suite. This individual will collaborate with cross-functional teams, including engineering, design, marketing, and sales to ensure the successful development and launch of innovative products that meet customer needs and contribute to the company's overall success. Key Responsibilities Develop and articulate a clear product strategy aligned with the company's goals, market needs, and specific requirements … in the market. Create and maintain a comprehensive product roadmap that priorities features and enhancements based on business priorities and Scottish market demands. Work closely with engineering, design, marketing, customer services, and sales teams to ensure alignment and effective communication throughout the product development lifecycle. Define and monitor key product metrics to assess product performance and user engagement, using More ❯

technical teams when necessary. Assist with setting up, configuring, and improving IT infrastructure to support business operations. Work closely with other teams to troubleshoot issues, share knowledge, and improve service delivery. Required Skills & Qualifications: 2+ years of experience in IT support, including hands-on experience with Tier 1 & 2 troubleshooting. Strong commitment to delivering high-quality customer service. More ❯

strategic technical discussions, solution architecture design, implementation support and long-term client management. You'll collaborate across engineering, product, and sales teams to ensure we deliver best-in-class service and innovation. Key Responsibilities Engage with technology executives, engineers, and stakeholders in pre-sales technical conversations and long-term relationship management. Design, develop, and oversee solutions to ensure successful … deployment of Kosli, meeting customer control and audit requirements. Develop end user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli's service offerings, including training and onboarding programs for new customers. Support marketing efforts through content … creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. You might be a great fit for this role if you have: Live in Edinburgh or are within commutable distance Solid experience in DevOps and Platform Engineering Git and version control workflows Security engineering tools and practices: SAST More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

Our client, a rapidly growing service business, is looking for a Business Intelligence Manager to own their data strategy, drive insights and champion the rollout of a new ERP system. This is a hands-on role at the heart of their transformation and is ideal for someone who thrives on turning complexity into clarity. Reporting to the Finance Director … What You’ll Do Lead the implementation and optimisation of a new ERP system. Build dashboards and reports using Power BI and advanced Excel to support operations, finance, and customer service. Support colleagues in the effective use of digital tools. Identify opportunities for automation, AI integration, and smarter decision-making across Finance, Customer Services and Operations. Collaborate with More ❯

over 40 retail branches, a multi-million pound ophthalmic lens manufacturing laboratory, and a corporate eyecare provision. The group is committed to providing the very best of care and service to its communities. Our aim since day one has always been to provide accessible, professional, quality eye and hearing care to local communities - irrespective of whether you live in … a city or rural location, and with 43 practices across Scotland there will be one near you. About the role We are looking for a Head of Customer Acquisition to develop, execute, lead and scale our customer acquisition efforts . You will be responsible for the entire acquisition funnel from strategy development to execution and optimisation. The role … branches, increasing sales volumes and revenues. Work closely with marketing, product, analytics and retail to drive sustainable business growth. Use data and analytics to make informed decisions about improving customer acquisition for new customers and recalling and retaining increased percentages of existing customers. Monitor industry trends and competitor activity to identify new growth opportunities as well as best practices More ❯

empower the UK by deepening relationships with customers, future proofing their finances, and protecting them from the unexpected. This includes various products like General and Protection Insurance, direct to customer services, advisor led and employer pensions, annuities, and investment products. We're looking for a candidate who can combine a mix of business acumen, technical prowess, architectural expertise, and … business control, solution development, and design Detailed technology knowledge across various topics including (but not limited to) domain driven models, microservices, event driven design, hybrid cloud deployment models, cloud service provider technologies, CRM, business process management, devops, CI/CD, modern data paradigms, cyber security, resilience by design and sustainability. You've worked in established complex organisations with large … customer bases so have a good appreciation of the non functional considerations and crafting systems accordingly. Architectural expertise, including feasibility assessments and road mapping Personal strengths: agile mindset, digital approach, strong communication, leadership, and alignment with company values About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society More ❯

empower the UK by deepening relationships with customers, future-proofing their finances, and protecting them from the unexpected. This includes various products like General and Protection Insurance, direct-to-customer services, advisor-led and employer pensions, annuities, and investment products.We're looking for a candidate who can combine a mix of business acumen, technical prowess, architectural expertise, and personal … business control, solution development, and design Detailed technology knowledge across various topics including (but not limited to) domain driven models, microservices, event-driven design, hybrid cloud deployment models, cloud service provider technologies, CRM, business process management, devops, CI/CD, modern data paradigms, cyber security, resilience by design and sustainability. You've worked in established complex organisations with large … customer bases so have a good appreciation of the non-functional considerations and crafting systems accordingly. Architectural expertise, including feasibility assessments and road-mapping Personal strengths: agile mindset, digital approach, strong communication, leadership, and alignment with company values About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society More ❯

At Specsavers, we're on a mission to change lives through better sight and hearing. We do this by delivering outstanding value, being loved by every customer, and creating a workplace where every colleague feels proud to belong. As our business grows, so does our commitment to exceptional service-and that's where you come in. You'll … be leading a team of Customer Care Analysts who manage escalations and complaints across our IT department that are raised by our internal colleagues . You'll be the steady hand during disaster recovery situations, working closely with store Partners and the Retail Support Team. Your leadership will help us meet key performance targets, from first contact fix rates … You'll bring solid experience in leading high-performing teams in a fast-paced support environment. You know how to coach, develop, and inspire your team to deliver outstanding customer service. You're confident making decisions, communicating clearly at all levels, and advocating for our customers. You'll be the kind of leader who spots opportunities for improvement and More ❯

dedicated 1st line Operation Consultants to join the team and be responsible for Event Management, Operational Checks and 1st Line Incident Management. Responsibilities Incident Management Operational Checks Event Management Customer Services You will be responding to system triggered alerts on supported customer and in-house systems, including restarting services, diagnosing hardware failures and analysing system and application log More ❯