76 to 100 of 161 Customer Service Jobs in Scotland

to work a minimum of 10 hrs per month and be available Monday-Saturday The pay rate is £13.37 per hour paid to you monthly. Key Responsibilities Providing excellent customer service at all times Processing candidates' sign-in and explaining the test process to them. Administering and invigilating tests Ensure all compliance standards relating to the test centre More ❯

This local luxury business service provider is looking for a talented and professional Customer Service Representative to join their team in Aberdeen. Monday to Friday, no evenings or weekends. What's in it for you as a Customer Service Representative? Great pay and benefits An opportunity to work for a successful and growing company A … chance to work for a company who will support your development A luxury working environment What will you be doing as a Customer Service Representative? Assisting the General Manager in running the building to the highest possible standard Dealing with customer queries or complaints efficiently and professionally Ensuring the building is maintained to the highest 5* standards … repair as quickly as possible. Monitor housekeeping, making sure standards are kept high Deliver tours of the building to prospective customers What experience are we looking for in a Customer Service Representative? 2+ years' experience delivering exceptional 5* customer service Experience managing others, training others and supporting staff development Experience in assisting to manage a commercial More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Glasgow (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN Manual More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN Manual More ❯

or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customer service and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN Manual More ❯

We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. Customer Service: A background in providing excellent customer service will set you up for success in this role. You know how to make every customer feel More ❯

Scotland, serving businesses across the UK. We deliver comprehensive voice, data, and mobile solutions directly to our business customers, underpinned by The Zenergi Group's strong reputation for exceptional customer service, evidenced by our outstanding 97.5% customer retention rate. We are experiencing exciting growth within our channel business, working collaboratively with other telecoms providers, IT companies, and … Energy brokers to enable them to offer a complete telecommunications service portfolio to their clients. To further develop and nurture these crucial partnerships, we are seeking a highly motivated and results-oriented Partner Account Manager to join our expanding team. About the Role: As a Senior Account Manager at DB Comms, you will be instrumental in securing customer … business development skills, capable of working independently and as part of a collaborative team. Key Responsibilities Relationship Management : Develop and maintain strong, long-term relationships with key stakeholders within customer and partner organisations. Partner Enablement : Understand partner business models and develop tailored enablement plans, including product training, sales support, and marketing resources, to ensure their success in selling DB More ❯

long-term growth. Excellent communication skills and the confidence to sell value-driven, differentiated products are essential. Business Development Manager Job Overview Drive new business growth and manage existing customer accounts in line with budget targets and strategic objectives. Follow the approved sales process to qualify prospects, nurture leads, and identify opportunities that achieve the targeted order conversion rates. … Develop and execute detailed customer account plans to maximize profitable revenue, including stakeholder mapping and engagement from headquarters to site level. Ensure customer contact data is accurately maintained and regularly updated in the CRM system, adhering to company policies. Establish and nurture strong, lasting relationships with multiple stakeholders across the customer base. Represent and promote the company … record in new business development. Results-orientated with the ability to work to targets and deadlines. Strong communication skills; both verbal and written. A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with. Excellent self-organisation and attention to detail, to ensure accurate enquiry logging. Ability to establish More ❯

services in a secure environment while championing a people-first agenda. With a strong focus on fostering community and ensuring a healthy work-life balance, they have earned positive customer feedback and continues to experience robust growth. This success enables the company to tackle both challenging and exciting projects. Based in Erskine or Newcastle, with a salary ranging … Solaris/AIX Servers during out-of-hours operations, ensuring high-level support service. This role is pivotal in contributing to team growth, optimising processes for efficiency, and enhancing customer satisfaction. The position involves troubleshooting, monitoring, and improving solutions, with a focus on maintaining SLAs and KPIs. Applicants must be UK sole nationals due to the nature of the … work and security requirements. If you are a strong Unix or Linux Engineer, you can be trained into Solaris technology. Key Responsibilities: Deliver exceptional customer service, acting as a focal point during emergency support hours (24/7). Support disaster recovery tests across multiple virtual platforms. Address security vulnerabilities identified by the compliance team. Perform scheduled change More ❯

planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with continuous improvement. You also handle contract documentation, inspections, and provide technical advice while supporting the team's development and contributing to asset management. Covering the Edinburgh … provide technical advice on building maintenance and actively contribute to asset management discussions to drive continuous improvement. The Essential Criteria for this role is listed below. Proven experience delivering customer-focused services with a focus on continuous improvement. Extensive experience coordinating and supervising work on both domestic and commercial properties. Strong background in managing contractor to ensure service … delivery, handle change, and support team development. A driving license and access to your own vehicle is mandatory for this role. More about you You bring strong experience delivering customer-focused services with a commitment to continuous improvement. You've successfully arranged and supervised work on domestic and commercial properties and led contractor teams to ensure quality, manage change More ❯

the value delivered and transition smoothly to agile methodologies. This is an excellent opportunity to join a team that is going from strength to strength, building and shaping more customer-centric ways of working across. Key Responsibilities Provide hands-on coaching to teams and individuals, helping them to understand and excel in agile practices. Facilitate the adoption of agile … and feedback loops. Facilitate workshops, training sessions, and coaching engagements to build agile capabilities. Encourage the use of metrics and data-driven decision-making to optimize delivery. Promote a customer-centric mindset within teams. Assist with economic decision-making and facilitate capability and feature estimation. Advocate for lean thinking and systems thinking in agile practices. Support the transition from … Proven track record as an Agile Coach, Scrum Master, or similar role. Strong understanding of agile frameworks (e.g., Scrum, Kanban, SAFe) and agile methodologies. Excellent communication skills with a customer service-oriented approach, and a focus on building relationships with people at all levels of the organization. Experience with Lean Portfolio Management procedures and ceremonies. Demonstrated excellence in More ❯

Responsibilities Perform all activities associated with the design, development, implementation, maintenance, configuration management and quality control of software for scientific/engineering applications. Define system and software requirements. Analyse customer requirements and translate them into a design. Work with Agile development tools such as Jira, Confluence, and Bitbucket/Git to manage work and collaborate with your teams. Identify … experience preference. Experience with software quality assurance, testing, and validation. Excellent problem solving and troubleshooting skills Ability to work independently and as part of a team Excellent communication and customer service skills Demonstrated stakeholder engagement experience An understanding of Electronic Warfare Defence experience (Uniformed, APS or Contractor) AGSVA security clearance - NV 1 (minimum - with ability to obtain NV2 … and private health insurance discounts Career development: Online learning, mentorship and career pathways If you're ready to shape tomorrow, let's get started. Apply Now! As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are More ❯

ensure paperwork and processes are completed in areas like claims, returns, waste management, and lost property. About You You are friendly, proactive, and team-oriented, committed to delivering excellent customer service and ensuring customer safety. Apply today by completing an online application. Everything you'll love Alongside a competitive salary, you'll enjoy benefits such as More ❯

best practice in health, safety and environmental matters in conjunction with the SHQE department. Uphold confidentiality principles in handling and reviewing sensitive materials Provide a high quality level of service service in telephone and face to face communication Maintain accurate paper and computer-based records Provide routine and ad hoc management information to inform decision making by the … ASTI's operational performance and project standards Still interested, does this sound like you? Successful experience of working in a general administration support role and/or in a customer services environment. Demonstrable knowledge of operating office equipment and IT, e.g. telephone, computer with standard software, fax, copier, printers etc., to access, input and verify information. Literate and Numerate … What's in it for you? 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service Discretionary annual bonus and annual salary review Above market rate contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay and a maternity More ❯

dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly acquired businesses against standard workflows More ❯

Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. … data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We More ❯

Customer Service/Bookkeeper | Morningside, Edinburgh | Full Time | Monday to Friday, 9am – 5pm | Up to £22,222 per year (commensurate with experience) Our client is a forward-thinking accounting firm dedicated to leveraging the latest technology to streamline operations and elevate client services. With a strong reputation for excellent client service, fuelling steady growth and an expanding … client base, they are now seeking an experienced Customer Service/Bookkeeper to join their team. This is a fantastic opportunity to grow your skills and advance your career within a supportive, welcoming, and friendly environment. Are you the right person for the job? Minimum of 2 years' experience in bookkeeping and customer service Experience in … Services/Advisory sector Strong knowledge of VAT, payroll, and self-assessment Confident with cloud accounting software (Xero, QuickBooks highly desirable) Excellent communication and organisational skills A proactive and customer-focused mindset Skilled at managing multiple projects simultaneously, prioritising tasks effectively, and meeting tight deadlines without compromising on quality What will your role look like? Provide bookkeeping and support More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance … Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance … Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate) - Bundlers, shrink More ❯