Service Delivery Manager
- Hiring Organisation
- NRG
- Location
- Hampshire, England, United Kingdom
join a growing technology and cyber security services team. The role would suit someone with a strong background in service delivery, IT service management or managed security services, who enjoys working with customers and solving problems. What you’ll be doing Manage the day-to-day service relationship with … Coordinate service onboarding and the introduction of new services. Work closely with technical and operational teams to ensure issues are resolved effectively. Support the management of major incidents, problems and service changes. Produce and maintain service reports and customer documentation. Identify opportunities to improve service quality, processes and customer ...