176 to 200 of 234 Customer Engagement Jobs in the South East

educational technologies (e.g., SCORM, TinCan). Conduct QA testing and maintain accurate records of digital assets. Stay up to date with eLearning trends and technologies. Support product innovation and customer engagement activities. Conduct research for assigned development projects where required. Work with subject-matter experts and other stakeholders to transform existing educational content, including text, images, videos and … integrity of all products. Stay abreast of the latest technology trends and best practice in eLearning to enhance the quality and effectiveness of developed content. Lead/participate in customer demos and testing sessions where required. Record and monitor the costs for development tools, license updates, process invoice where necessary . Key Skills: Proven experience in developing digital learning More ❯

educational technologies (e.g., SCORM, TinCan). Conduct QA testing and maintain accurate records of digital assets. Stay up to date with eLearning trends and technologies. Support product innovation and customer engagement activities. Conduct research for assigned development projects where required. Work with subject-matter experts and other stakeholders to transform existing educational content, including text, images, videos and … integrity of all products. Stay abreast of the latest technology trends and best practice in eLearning to enhance the quality and effectiveness of developed content. Lead/participate in customer demos and testing sessions where required. Record and monitor the costs for development tools, license updates, process invoice where necessary . Key Skills: Proven experience in developing digital learning More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

and champion solutions that drive significant operational and business case benefits for defence customers. Focus on driving Adoption and Value of our existing security services within the DIB. Strategic Customer Engagement: Lead, drive, and orchestrate large complex sales cycles. Build and maintain enduring relationships with key CXX/C-exec level decision-makers across the UK Defence Industry … Acumen for Digital Transformation: Technical aptitude for understanding how technology products solve business problems. Specific experience or knowledge relating to key digital themes in defence is highly desirable. Strategic Engagement: Proven ability to engage at the CXX level and collaborate effectively with key partners, taking a holistic approach to problem-solving within complex interrelationships. Sales Execution: Demonstrated ability to More ❯

and champion solutions that drive significant operational and business case benefits for defence customers. Focus on driving Adoption and Value of our existing security services within the DIB. Strategic Customer Engagement: Lead, drive, and orchestrate large complex sales cycles. Build and maintain enduring relationships with key CXX/C-exec level decision-makers across the UK Defence Industry … Acumen for Digital Transformation: Technical aptitude for understanding how technology products solve business problems. Specific experience or knowledge relating to key digital themes in defence is highly desirable. Strategic Engagement: Proven ability to engage at the CXX level and collaborate effectively with key partners, taking a holistic approach to problem-solving within complex interrelationships. Sales Execution: Demonstrated ability to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What youll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What you'll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed More ❯

Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. What you'll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging … operational, security, and performance requirements while adhering to corporate and vendor standards. Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active CCIE certification (Wireless or Enterprise Infrastructure) and ensure ongoing professional development to sustain … brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed JBRP1_UKTJ More ❯

and network systems, working closely with project teams to deliver bespoke solutions from concept to completion while defining IP structures, verifying software and hardware performance, and supporting testing and customer engagements to ensuring projects meet exacting standards and advances your expertise in satellite and network engineering. Based in Redhill, this role is 9:00 - 17:00 Monday - Friday. This More ❯

and network systems, working closely with project teams to deliver bespoke solutions from concept to completion while defining IP structures, verifying software and hardware performance, and supporting testing and customer engagements to ensuring projects meet exacting standards and advances your expertise in satellite and network engineering. Based in Redhill, this role is 9:00 - 17:00 Monday - Friday. This More ❯

offerings for ideation, production workflows, and automation processes. The position is based in the UK, with a mix of in-person and remote engagements. You'll partner with internal customer success teams to validate discovery session outcomes, uncover potential use cases, define agendas for customer workshops, customise demos with client assets, and ensure follow-ups with customer sponsors to confirm engagement roadmaps. You'll also play a key role in implementing use case roadmaps and rolling out new engagement models in partnership with Customer Success Managers. Key responsibilities include:* Qualifying discovery insights, agreeing on agendas, and validating attendee profiles* Gathering context about customer ecosystems, workflows, and technologies* Selecting relevant use cases and … e.g. logos, design templates) to help customers quickly realise benefits* Identify opportunities to scale impact across large organisations An important part of this role involves generating actionable insights from customer engagements to inform Product and Go-To-Market teams. Success depends on collaboration with Customer Success, Product, and other global colleagues. What You Need to Succeed * Practical experience More ❯

Overview At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition … to a modern, enterprise-grade B2B SaaS platform. Key Responsibilities Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer … metrics to continuously improve. Be the go-to leader for cross-functional collaboration, aligning Product, Engineering, and Sales & Marketing around a unified delivery vision. Champion the voice of the customer and partner within the CPTO org, ensuring their needs are central to our roadmap and delivery operations. Lead change initiatives that streamline systems, optimize talent, and elevate the end More ❯

integrated technology solutions. In this role, you will work closely with business stakeholders, product owners, and development teams to drive architecture decisions that support digital transformation, operational efficiency, and customer engagement. Key Responsibilities Design and implement end-to-end architecture solutions that integrate our core systems with other enterprise systems. Define technical standards, best practices, and governance for architecture … tools (CI/CD, monitoring, containerization). Proficiency in Salesforce. Experience of Mulesoft. Experience in the insurance or brokerage industry. Knowledge of regulatory requirements related to insurance platforms and customer data. Who we're looking for Building and managing change management functions, defining and embedding team, governance framework and delivery controls A "make it happen" mentality – prioritizing delivery over More ❯

values accountability, working synergistically with one another, being inclusive of different perspectives, approaching all solutions & problems with compassion and empathy - we want to hear from you! The Opportunity: The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues … and collaborating with cross-functional teams to maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain … weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Accounts and Churn Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services More ❯

to implement solutions globally with local presence. Job Title: · External : Project Manager Level: C3 or Senior Project Manager Level: SC1 · Internal : Consultant 3 or Senior Consultant 1 Reporting to · Engagement Manager Role overview: As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function. The Project Management function … to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their … governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project More ❯

to implement solutions globally with local presence. Job Title: · External : Project Manager Level: C3 or Senior Project Manager Level: SC1 · Internal : Consultant 3 or Senior Consultant 1 Reporting to · Engagement Manager Role overview: As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function. The Project Management function … to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their … governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project More ❯

executing the organization’s technology vision, digital transformation, and innovation strategy. This leadership role will ensure the effective use of technology to support operational excellence, asset reliability, safety, and customer experience across all business functions. Key Responsibilities Develop and implement the company’s overall technology and digital strategy in alignment with corporate objectives. Lead the planning, design, and implementation … of enterprise systems, operational technologies, and digital platforms supporting rail operations, maintenance, and customer engagement. Drive innovation through emerging technologies such as AI, IoT, data analytics, and automation to enhance efficiency, safety, and sustainability. Oversee the management and modernization of IT infrastructure, cybersecurity, and data governance frameworks. Collaborate with executive leadership to identify technology-driven opportunities that improve performance More ❯

executing the organization’s technology vision, digital transformation, and innovation strategy. This leadership role will ensure the effective use of technology to support operational excellence, asset reliability, safety, and customer experience across all business functions. Key Responsibilities Develop and implement the company’s overall technology and digital strategy in alignment with corporate objectives. Lead the planning, design, and implementation … of enterprise systems, operational technologies, and digital platforms supporting rail operations, maintenance, and customer engagement. Drive innovation through emerging technologies such as AI, IoT, data analytics, and automation to enhance efficiency, safety, and sustainability. Oversee the management and modernization of IT infrastructure, cybersecurity, and data governance frameworks. Collaborate with executive leadership to identify technology-driven opportunities that improve performance More ❯

executing the organization’s technology vision, digital transformation, and innovation strategy. This leadership role will ensure the effective use of technology to support operational excellence, asset reliability, safety, and customer experience across all business functions. Key Responsibilities Develop and implement the company’s overall technology and digital strategy in alignment with corporate objectives. Lead the planning, design, and implementation … of enterprise systems, operational technologies, and digital platforms supporting rail operations, maintenance, and customer engagement. Drive innovation through emerging technologies such as AI, IoT, data analytics, and automation to enhance efficiency, safety, and sustainability. Oversee the management and modernization of IT infrastructure, cybersecurity, and data governance frameworks. Collaborate with executive leadership to identify technology-driven opportunities that improve performance More ❯