101 to 114 of 114 SLA Jobs in the South East

of internal account management & admin support to the sales team, allowing the sales team to achieve target and providing customer excellence by meeting all SLA’s. Collaborate and work closely with our Vendor Alliances Team and Account Managers to help generate incremental business opportunities through strong customer relationships. To ensure … account management and procedural efficiency. KEY RESPONSIBILITIES: Be the first point of contact for all incoming customer queries & respond within our standard 4-hour SLA Work collaboratively with your aligned Account Manager and our Vendor Alliances team on all licensing requests and presenting these back to the customer Work in … internal departments where they own a specific process and ensure the customer is in receipt of the necessary tools/information within the business SLA Ensure any contracted or agreed monthly reports are compiled and distributed in advance of effective date To advise customers on licensing procedures and discuss purchasing More ❯

day-to-day delivery of the Managed Print Service. Manage and carry out quality print and scanning tasks as per agreed Service Level Agreement (SLA) timescales and to the requester's specification. Adhere to the Health & Safety processes and aspects of the relevant equipment. Ensure all documents are processed in More ❯

by modernising infrastructure, implement automation, and oversee the management of enterprise services. A key part of the role involves resolving incidents and requests within SLA, collaborating with third-party providers as an extension of the internal team, and providing expert technical support and advice to both internal teams and end … and service requests within agreed Service Level Agreements (SLAs). You'll ensure incidents and requests are logged, prioritized, and triaged appropriately to meet SLA targets. You'll provide timely resolution of incidents and technical support for end-users, ensuring minimal disruption to business operations. You'll collaborate with cross … at scale. Prior experience in managing change, program work, and cloud transformation projects. Experience in resolving incidents, managing service requests, and providing support within SLA targets. Experience with cloud migration, modernization, and disaster recovery planning. Skills Strong experience with Azure infrastructure management, including Azure Resource Manager (ARM), Azure Active Directory More ❯

manage workload on shift; scheduling works based on priorities to ensure completion of PPM's/CM's and reactive work orders within defined SLA's; highlight any concerns to TSM Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board … system (Real Suite) Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights Experience & Skills Required: Essential City & Guilds Electrical Competency Parts 1 & 2 or equivalent Good building services knowledge Critical Environment Experience Good Customer relationship skills More ❯

Software Support Analyst A leading software corporation is hiring a Software Support Analyst to join a team of first-line support professionals who possess customer service capabilities with an interest in technology. Our client is offering training on their software More ❯

Software Support Analyst A leading software corporation is hiring a Software Support Analyst to join a team of first-line support professionals who possess customer service capabilities with an interest in technology. Our client is offering training on their software More ❯

regards to incident resolution and requests Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLA’s. Assist the service desk supervisor in managing our service desk in such a way as to deliver excellent customer service. Work efficiently and productively … to achieve and exceed SLA’s, KPI’s and profitability targets. Essential Skills- Excellent communication skills Organisational skills Results driven with a proven track record of achieving Team player Self-motivated and proactive Ability to be resilient and to work under pressure More ❯

regards to incident resolution and requests Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLA’s. Assist the service desk supervisor in managing our service desk in such a way as to deliver excellent customer service. Work efficiently and productively … to achieve and exceed SLA’s, KPI’s and profitability targets. Essential Skills- Excellent communication skills Organisational skills Results driven with a proven track record of achieving Team player Self-motivated and proactive Ability to be resilient and to work under pressure More ❯

Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required … purchase requisitions and ensure the purchase orders arrive from the supplier. Coordinate & ensure that the goods are deployed as planned. Key job requirements: Ensuring SLA-based problem resolution for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/ More ❯

Technical Support Analyst A leading software corporation is hiring a Technical Support Analyst to join a team of first-line support professionals who will work closely with the second-line and DeVops/Engineering teams to provide software investigation and More ❯

Technical Support Analyst A leading software corporation is hiring a Technical Support Analyst to join a team of first-line support professionals who will work closely with the second-line and DeVops/Engineering teams to provide software investigation and More ❯

About Beeks Beeks Group is a leading managed cloud provider exclusively within financial markets. Our Infrastructure-as-a-Service model is optimised for low-latency private cloud compute, connectivity and analytics, providing the flexibility to deploy and connect to exchanges More ❯

Engineer directs daily the Operations Site Team its associated activities and Vendors to ensure that the Data Center is operated and maintained safely, within SLA, and with minimal risk. As the main point of contact, the Lead Engineer undertakes the day-to-day management of all activities of the Technical … third-party specialists when necessary. Manage planned and reactive maintenance tasks on building services infrastructure, ensuring compliance with CMMS systems and operational procedures. Monitor SLA compliance, communicate effectively with client representatives, and facilitate incident management processes. Provide support to Data Center and Site Management teams, including communication assistance, technical information More ❯

We're Hiring - IT Project Manager Salary - Up to £32,500 (DOE) Location - Shoreham by Sea & Exeter Key Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy More ❯