101 to 125 of 278 Service Delivery Jobs in the South East

Technology Delivery Manager Woking - Hybrid Competitive salary, car allowance, up to 25% bonus and excellent benefits package About the role: This role is responsible for managing the full project lifecycle of multiple medium to large sized projects across Nomad Foods, and the associated implementation of the business change and technology, leading functional and technical workstreams. The successful candidate will … own the overall responsibility for project delivery that is on-Schedule, within Budget and delivers its intended outcome. Effectively estimate and manage costs, timescales and resource requirements. Proactively escalate Risks & Issues to the Project Sponsors and Business Partners and facilitate dialog that addresses complicated project level issues. Key responsibilities will include: Manage the full project lifecycle and the associated … project status to key stakeholders, steering committee, executive sponsor, and project teams Provides leadership to matrix project teams (Business Leads, Functional SME’s, BA’s, Infrastructure Analysts, Solution Designers, Service Delivery, Outsource partners etc) Ensure that all activities comply with relevant Operating model procedures, including Service Management, Project Lifecycle Methodology (PLM), Sarbannes Oxley controls. Manages the cutover More ❯

Job Title Field Service Engineer Oxford/Reading Job Description The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work both individually and as part of a wider team to install, maintain and repair our wide range of technologically … and software system failures using established procedures and information. Determining most cost effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by 7 working pattern. You are a part of a regional team of collaborative Field Service Engineers … who are expected to work to the highest standards to ensure first class service is delivered to our customer base whilst ensuring Quality & Regulatory standards are adhered to in this heavily regulated industry. You are reporting directly to the District Service Delivery Manager . To succeed in this role, you'll need a customer-first attitude and More ❯

We are looking for an experienced Network Architect to join our growing network services team here at DS Smith. As the Network Operations/Architect Lead you will ensure delivery of a high-quality service aligned with business expectations whilst working closely with the Head of Network to plan future requirements and the ongoing evolution of the service. … As the successful candidate, you will encompass subject matter expertise and leadership in ensuring operational excellence. You will demonstrate expert knowledge in service management, project delivery, technology and leadership. Key Responsibilities: Within the function managed by the Head of Networks, technical expertise will exist and continue to be developed, which ensures DS Smith drives a clear technical roadmap … a technical leader for network technology roadmap. Provides technical expertise and acts as a trusted advisor within the business, influencing decisions. Collaborates with other IT teams to ensure the delivery of services meets expectations Assists to ensure new services transition into operation in a controlled manner Establishes standards, procedures and policies appropriately aligned with industry best practice Helps to More ❯

IT Manager – Education-Focused MSP Slough, Berkshire £30,000 – £40,000 per annum An established Managed Service Provider (MSP) with a dedicated focus on the education sector is seeking a motivated and service-oriented IT Manager to take the lead in managing the ICT provision at a school site in Slough. This is a fantastic opportunity for someone … enhance educational outcomes.As the IT Manager , this role involves communication between your school and the wider MSP team, excellent interpersonal skills are essential. You’ll also ensure that the delivery of services reflects the company’s high standards and commitment to excellence. A full, clean UK driving licence is essential for travel as needed. Key Requirements for the IT … ICT network and systems Strong working knowledge of: Microsoft 365 Physical & virtual server environments Network infrastructure (switches, backups, security) Experience providing 2nd/3rd line technical support Excellent customer service and communication skills Ability to train and manage ICT support staff Self-motivated, problem-solving mindset with a proactive approach Key Responsibilities include: Managing the school’s network infrastructure More ❯

The Role: As a vital part of the onsite team, the selected candidate will be supporting clients daily. Their commitment to problem ownership, client success, and delivering top-notch service is paramount. Meeting Service Level Agreements and troubleshooting a diverse range of systems are second nature to them. Why Join this Top Partner? Dynamic Service Delivery Function: Enjoy working as part of a broader service delivery function where contributions make a significant impact. Career Progression: The company values career growth as much as the candidate does. Gain relevant qualifications and accreditations to elevate skills, backed by a commitment to supporting professional development. World-Class Environment: Immerse in a world-class environment that thrives More ❯

Tridentis a fast-growing, values-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. This is an excellent opportunity for a people manager with IT infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We Offer … you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high … of large teams - Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack - Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Ready to make an impact? Discover us on trident.co.uk and apply now More ❯

Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact. Key Responsibilities Team Leadership & Development … Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship. Operational Excellence : Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations. Empowering Growth : Identify skills gaps and implement tailored training programs to upskill the team, ensuring … to deliver high-level IT services and operational support. Strategic Contribution : Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business. Service Auditing : Shadow and audit team members' work to maintain operational consistency and uphold service quality. Escalation Management : Act as the primary escalation point for complex technical and operational More ❯

have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains … and Support Functions. Delivery Excellence: Ensure and exceed all SLAs and KPIs for our contracted Services Delivery Operations. Align with the strategic goals set by the Services Director of Thales UK. Lead transformational activities that secure lasting growth, delighting our customers and fortifying our infrastructure. Key duties: Support to Programs: To deliver customer services operations and show with More ❯

Join a small privately owned MSP with a team of 6 engineers looking after 100 clients in Hertfordshire and Essex. Career progression available if you want to become a Service Delivery Manager and Networking and Cyber Essential Plus Training on offer. Job Spec: Remote and Onsite Project Delivery: Handle project work both remotely, from the office, and More ❯

has a desire to become more data driven. Reporting into the Data & Analytics Director, you will be working in a team that is setting up a new Data Governance service across Nomad Foods as we work on ensuring our data is secure, accurate, timely and consistent. Stakeholder management is key with this role as it is vital to ensure … of working in a data team Experience of working with SAP Good presentation skills Good Stakeholder Management skills Good communication skills (written and verbal) Strong numerical and analytical skills Service delivery and improvement mind set Able to work as part of a small team from a remote location Proactive, works with a sense of urgency, creative about how … Working in a Data Governance team Knowledge of developing and rolling out a data literacy programme Experience of using a Data Quality tool Experience of working with third party delivery organisations Experience of working in an SAP environment in particular Master Data Management, Information Steward and Life Cycle Management FMCG/CPG experience Knowledge of data analysis tools Knowledge More ❯

Head of IT Are you an experienced IT professional who thrives in a multi-site business environment? We are seeking an IT Manager to oversee the day-to-day delivery of reliable, secure, and efficient IT services across a group of dynamic UK-based companies. Reporting to the Group Head of IT, you will play a key role in … an exciting opportunity for someone who enjoys a broad and hands-on IT role and wants to make a meaningful impact across multiple businesses. Key Responsibilities: IT Support and Service Delivery: Provide high-quality IT support across UK sites, managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability … skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core hours when More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

Solutions. As a Senior Cloud Engineer you will build and enhance the engineering and technical relationship with both internal and external customers. You will also provide a pro-active service in all aspects of enhanced service delivery and will provide a bridge between the Engineering team and Service Delivery, Projects and Service Desk teams … both internal and external requirements To act as an internal technical escalation point and to be able to mentor/coach internal resources to achieve a higher level of service To train/mentor internal engineering staff and customers on products and solutions relating to On-prem and Microsoft Azure To maintain awareness of all customers incidents and report … and/or lead in the pre-staging of equipment to be installed on customer sites as part of projects or installs To attend, support reviews, project roadmap, monthly service reviews and weekly incident reviews To take the lead in value-add projects and innovations Produce and peer review High Level Designs and Low Level Designs Who you are More ❯

be responsible for the management of IT Suppliers and their services, ensuring they deliver to their contractual commitments. The Head of Strategic Supplier Management will report directly into the Service Delivery Director and will drive cohesion and standardisation across the IT organisation. You will use your experience and expertise within Supplier Relationship Management to be successful in the … of the suppliers. You will work closely with our procurement team to ensure appropriate supplier selection, on-boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships … outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of Service Management software, preferably ServiceNow Effective Supplier Management focussing on continual service improvement and ensuring continued alignment with a changing Business. Professionalism, tenacity, and attention to detail particularly with performance reporting Strong interpersonal, management and influencing skills An extensive understanding More ❯

strategy. The role involves cross-functional collaboration with business, engineering, and security to support digital transformation, managing Technical Engineers and DPE, overseeing the cloud estate, and ensuring effective workload delivery through value streams and the Change Delivery Framework. Ideal Candidate: We're looking for someone with strong server side experience in software design and implementation, including being able … with business and platform requirements. Additionally, you'll demonstrate experience of Lead design and engineering of scalable, secure Azure cloud, data, and automation platforms. Oversee Azure estate and cloud service delivery with third-party providers and internal teams. Drive automation and RPA strategy using Azure Automation, Power Automate, and IaC tools. Manage Technical Engineers, Data Platform Engineers, and More ❯

that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three. MBNL’s Technical Services team manages technical planning and virtual delivery activity across the shared network and carries out some configuration work on the shareholders unilateral estates by request. Reporting to the Head of Transmission, this role is responsible for … managing multiple moving parts in a dynamic environment. Managing and motivating external partners and contract resources to hit targets across cost, time, and quality. Taking swift action to address delivery underperformance, implementing recovery strategies and escalating issues when needed. Overseeing supplier performance through structured reviews, reporting, and governance meetings. Proactively reforecasting budgets and collaborating with finance and programme teams … to keep things on track. Ensuring stakeholder alignment on site rollout plans, timeframes, and evolving requirements. Championing exceptional service delivery internally and externally—always raising the bar. Embodying and promoting The MBNL Way —being a visible role model, change agent, and continuous improver. What you'll bring to the role: Must-haves: Proven line management experience and strong More ❯

and delivering high-quality training and event experiences. You'll coordinate logistics, liaise with trainers, and be a key point of contact for training enquiries, ensuring seamless and professional service delivery. Training Services Coordinator Key Responsibilities: Coordinate scheduling and logistics for both virtual and in-person training events Act as the first point of contact for customer training enquiries … Prepare course materials, certificates, and documentation Liaise with trainers, speakers, and venues to ensure smooth delivery Process bookings, payments, and confirmations in line with procedures Support promotion of training courses via content creation for marketing channels Monitor and action customer feedback to improve training quality Maintain accurate records using CRM systems Generate training reports and support administrative tasks as … needed What They Are Looking For: Essential: Excellent customer service skills within a B2B environment Confident verbal and written communicator Strong IT skills, particularly Microsoft Office (Word, Excel, PowerPoint, Outlook) Knowledge of digital conferencing platforms (e.g. Zoom, MS Teams) Experience using CRM or other in-house systems Highly organised with excellent attention to detail Ability to work independently and More ❯

impactful solutions Present findings to technical and non-technical audiences, including senior stakeholders What You'll Bring 5+ years of experience in MI/BI roles within operational or service delivery environments Strong Power BI and SQL skills; experience with large, complex datasets Experience with cloud platforms (Azure, AWS), g it version control Model automation, Kafka Proven ability … impactful solutions Present findings to technical and non-technical audiences, including senior stakeholders What You'll Bring 5+ years of experience in MI/BI roles within operational or service delivery environments Strong Power BI and SQL skills; experience with large, complex datasets Experience with cloud platforms (Azure, AWS), g it version control Model automation, Kafka Proven ability More ❯

Onsite IT Support Engineer London – Tower Bridge Area Salary £40,000 per annum London-based Managed Service Provider (MSP) delivering smart, agile, and user-focused IT solutions to innovative businesses. We are growing our team and seeking a passionate Onsite Engineer to join us in a full-time onsite role primarily based at our client site in London, near … a real difference. You will be the vital link between our remote support teams and the client, ensuring smooth day-to-day IT operations, rapid issue resolution, and excellent service delivery on-site. You’ll be working in a dynamic environment where your expertise and attitude directly impact business success. Key Responsibilities Provide on-site technical support, troubleshooting … proactively prevent issues. Assist with network connectivity, Wi-Fi troubleshooting, and ensure secure access across client locations. Support Microsoft 365 client configurations and liaise with the team on cloud service integrations and updates. Document technical incidents, solutions, and system changes accurately in the ticketing system (Autotask) and client documentation platforms (IT Glue). Maintain strong client relationships through professional More ❯

s personnel at least 30 days in advance. The Contractor shall install and operate the equipment following the manufacturer’s requirements. The Contractor shall minimize the impact to the service during the execution of the work. The Contractor shall bring immediately to the attention of the Purchaser Point of Contact on-site any issues preventing the execution of the … of scope and will be borne by the NCI Agency separately in accordance to the provisions of the AAS+ Framework Contract and NCIA Travel Directive Hours of Operation: The Service shall be operated during Purchasers’ specific requirements and be able to operate 24/7. Customer Service: The service needs to be delivered under the lead by … prevent accidents and injuries. Ensure compliance with agency, industry standards and regulations. Keep up-to-date with the latest advancements in SATCOM and networking communication technology used on site. Service Delivery Requirements: The Contractor’s personnel should fulfil the following requirements: Ability to work on 24/7 shifts Security Classification: NATO SECRET Language Proficiency: English: B2 + More ❯

s personnel at least 30 days in advance. The Contractor shall install and operate the equipment following the manufacturer’s requirements. The Contractor shall minimize the impact to the service during the execution of the work. The Contractor shall bring immediately to the attention of the Purchaser Point of Contact on-site any issues preventing the execution of the … of scope and will be borne by the NCI Agency separately in accordance to the provisions of the AAS+ Framework Contract and NCIA Travel Directive Hours of Operation: The Service shall be operated during Purchasers’ specific requirements and be able to operate 24/7. Customer Service: The service needs to be delivered under the lead by … prevent accidents and injuries. Ensure compliance with agency, industry standards and regulations. Keep up-to-date with the latest advancements in SATCOM and networking communication technology used on site. Service Delivery Requirements: The Contractor’s personnel should fulfil the following requirements: Ability to work on 24/7 shifts Security Classification: NATO SECRET Language Proficiency: English: B2 + More ❯

and optimize administrative and facilities management across multiple European locations. Serve as the main point of contact for office-related operations, ensuring consistency, efficiency, and compliance. Manage vendor relationships, service contracts, and office budgets in collaboration with finance and procurement. Health & Safety Oversight: Ensure compliance with health and safety legislation across all European jurisdictions. Lead implementation of risk assessments … audits and act as liaison with local authorities and external consultants. IT Infrastructure Coordination: Collaborate with the global IT department to ensure local technology needs are met. Oversee IT service delivery, system access, hardware deployment, and cybersecurity practices at the regional level. Support technology onboarding/offboarding processes and manage regional IT vendor relationships. Legal & Regulatory Compliance Support More ❯

hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities. … Wireless Logic and Arkessa customers through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on … support and guidance. Collaborate with network providers to facilitate SIM changes required for migrations. The Secret Sauce (Key Experience & Skills): Experience: A minimum of 1 year in a Customer Service or Telco administration role, ideally with exposure to complex customer procedures within a service desk environment. Customer Focus: Proven ability to support customer requirements effectively using omnichannel CRM More ❯

a dynamic legal innovation team in central London. This is a fantastic opportunity to work at the intersection of law and technology, helping to shape the future of legal service delivery in a leading London-based firm. Experience Required: Proven experience in legal technology or legal operations, ideally within a law firm in a similar role/Business More ❯

apps, enforcing security, and keeping things compliant Logging and resolving tickets, escalating where needed, and keeping users in the loop Contributing to internal documentation and identifying ways to improve service delivery What you’ll bring to the table: Previous experience in a 1st or 2nd line support role (MSP experience a bonus) Confident with Microsoft 365 and Azure More ❯