101 to 125 of 178 Service Delivery Jobs in the South East

Location Milton Keynes MK7 8JU – role will be hybrid End Client Rolls Royce Job Description A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide … technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. Call Steve Hill on (phone number removed) IND/ ...

projects. This is a rare opportunity to become the technical backbone of a professional, high-performing legal environment where reliability, discretion, and quality of service truly matter. The Role You’ll be the senior technical presence onsite, supporting users across the firm’s London office and remote workforce. … work is varied and hands-on: escalations, systems administration, project delivery, and day-to-day support that keeps the firm running smoothly. Key Responsibilities • Deliver 1st–3rd line support across desktops, applications, mobile devices, and core infrastructure • Act as the senior escalation point within a two-person IT team ...

well-established Retail organisation is looking to appoint an IT Director to join its Executive Leadership Team, taking full responsibility for technology strategy, delivery and transformation across the UK operation. Based in Milton Keynes, this is a senior leadership position combining strategic direction with operational control. As IT Director … line with overall business objectives Act as a strategic partner to senior stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements ...

Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This … role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned ...

business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting … sitting on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success. ...

leadership role for a highly organised, strategically minded IT professional who can manage people, systems and external providers while continuously improving service delivery. Job duties – Head of IT Operations: Define and deliver the IT operational roadmap in line with business goals Lead, develop and motivate the IT Assistant … including GDPR and ISO frameworks Maintain ownership of IT policies, conducting regular audits and vulnerability assessments Oversee incident management and ensure timely resolution Improve service delivery processes to enhance user experience Lead escalation processes and root cause analysis for major issues Develop and manage the IT operations budget ...

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. ...

Clearance. Our client is looking for an experienced developer, with a collaborative and user focused mindset, who can work across ServiceNow modules to improve service delivery and business processes. You’ll focus on customizations, optimizing applications, building features and integrations with other systems. Role: ServiceNow DeveloperDuration: 6 MonthsRate ...

networking principles Nice to Have Experience working in secure government environments Familiarity with Guardian environments or secure airspace/defence programmes ITIL or structured service delivery experience All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only ...

upgrade of its Finastra Equation core banking platform. This is a key role within a wider change programme, focused on ensuring the successful delivery of a complex core system upgrade in a regulated environment. You will join a collaborative technology and change function, working closely with senior business … requirements, user stories, process models and data models Align business requirements to technical solutions, ensuring system impacts are fully understood Support all stages of delivery including scoping, design, testing and implementation Ensure requirements are validated, approved and managed in line with project governance standards Essential Skills Hands-on experience ...

demands of modern financial-services technology. The Role You will lead and develop a small but capable internal IT team, ensuring the smooth delivery of support, infrastructure operations, and release management. Working closely with engineering, product, and compliance stakeholders, you’ll shape processes, strengthen controls, and ensure the business … remains aligned with key regulatory and security frameworks. Key Responsibilities • Manage and mentor internal IT support teams, setting standards for performance, documentation, and service delivery • Oversee day-to-day support operations, including incident management, escalations, and stakeholder communication • Own release management processes, coordinating with development teams to ensure ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

senior site leadership with hands on commercial ownership, ensuring agreed budgets and KPIs are exceeded through customer advocacy, community engagement, and high-quality operational delivery Hours: 40 hours per week, Monday toFriday - 8:30am to 5:30pm (occasional work out of normal business hours) Your main duties … forecasting, and performance reporting as required. Operations & Customer Experience Ensure the smooth day-to-day operation of the centre. Maintain the highest standards of service, presentation, and customer experience at all times. Take responsibility for customers following handover from the Commercial Sales Executive., managing operational needs such as build ...

performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware , Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual … service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal teams and third-party suppliers to ensure controlled implementation and minimal business disruption. Operating within an ISO 27001–aligned information security framework , the role carries responsibility for infrastructure risk management, vulnerability remediation ...

performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware, Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices, supported by clearly defined SLAs, KPIs and continual … service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal teams and third-party suppliers to ensure controlled implementation and minimal business disruption. Operating within an ISO 27001–aligned information security framework, the role carries responsibility for infrastructure risk management, vulnerability remediation ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience ...

Type: Fixed Term Contract (3 Months, could be extended) Salary: £40,000 - £50,000 annually (FTE) Working Pattern: Full Time, Office Based Key Responsibilities: Service Delivery & Support Manage global IT operations, including helpdesk, endpoint management, and internal tools support. Design frictionless support experiences by leveraging automation and data … driven service improvements. Ensure high uptime and performance for core productivity tools (Google Workspace, Slack, Monday.com). Infrastructure & Systems Management Oversee the IT infrastructure stack, including device management and identity management platforms. Lead lifecycle management for hardware and software assets, ensuring smooth procurement and renewals. Ensure operational excellence across ...

creative attitude that can work as part of a team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery … management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping the service desk record in all toolsets updated in according with agreed work instructions Electronic diary management Your experience: Experience in incident resolution and/ ...

salary increase whilst on shift What You’ll Be Doing: Leading shifts within a 24/7 SOC environment, ensuring smooth and effective service delivery Overseeing and supporting junior analysts, providing guidance and technical direction Monitoring systems for security events, investigating suspicious or unauthorised activity Managing and responding … technical landscape evolves Triaging vulnerability scan results and working with technical teams on remediation Assessing secure configurations and feeding back improvements Producing regular service and security reports for key stakeholders Contributing ideas to improve SOC performance and service quality Staying current with emerging threats, trends, and best practice ...

Software Engineer Section : Service Delivery Location : 1 Guildhall Square Salary : £36,636 to £44,746 Per Annum Full-Time Fixed-Term until 31/07/2027 Closing Date : Friday 13 March 2026 Interview Date : To be confirmed Reference : 3346026JF We are undertaking a technical revamp … home to some of the worlds leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the Universitys IT support service whose 230+ staff support the delivery of the Universitys research and education activities as well as the usual business operations. We would love ...

proven track record of optimising systems, processes, and controls. This is a fantastic opportunity for a proactive leader who can manage day-to-day delivery while shaping the future state of payroll within a dynamic and growing organisation. Key Responsibilities Payroll Operations Oversee the accurate and timely processing … complex payroll queries. Team Leadership Lead, mentor, and develop a small payroll team, providing coaching and support. Allocate workload, set priorities, and ensure delivery deadlines are met. Foster a culture of continuous learning and operational excellence. SAP & Process Improvement Serve as the payroll SME for SAP Payroll, driving best ...