101 to 125 of 267 Service Delivery Jobs in the South East

cloud technologies? If so, this 3rd Line Engineer opportunity could be a strong fit for you. The Role As a 3rd Line Engineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality … IT service. You will also play a key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rd line escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call rota (with additional pay) Ensuring KPIs and SLAs are achieved and customer service standards are upheld What We’re Looking For To succeed in this role, you will need to demonstrate strong technical knowledge, confidence under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or More ❯

cloud technologies? If so, this 3rd Line Engineer opportunity could be a strong fit for you. The Role As a 3rd Line Engineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality … IT service. You will also play a key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rd line escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call rota (with additional pay) Ensuring KPIs and SLAs are achieved and customer service standards are upheld What We’re Looking For To succeed in this role, you will need to demonstrate strong technical knowledge, confidence under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … team, sales enablement, marketing enablement, data maintenance). Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts. Manage IT setup and support (with external IT provider). Ensure GDPR, data protection, and compliance across systems. 2. Data & Reporting … and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to manage office More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … team, sales enablement, marketing enablement, data maintenance). Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts. Manage IT setup and support (with external IT provider). Ensure GDPR, data protection, and compliance across systems. 2. Data & Reporting … and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to manage office More ❯

Operations Manager to take central responsibility for the smooth running of the business. Purpose of the Role To oversee the day-to-day operations of the company, ensuring seamless service delivery, effective use of systems, and high-quality support across all departments. The role combines hands-on operational management with strategic enablement of sales, marketing, customer service … team, sales enablement, marketing enablement, data maintenance). Oversee key 3rd-party platforms: CRM (HubSpot), accounting (Xero), Microsoft 365, domain and email hosting, payment gateways (PayPal, WorldPay, Stripe), Retool, delivery services, video hosting platforms, and other website accounts. Manage IT setup and support (with external IT provider). Ensure GDPR, data protection, and compliance across systems. 2. Data & Reporting … and JavaScript for reporting, automation, and building MVP solutions. Work with the MD to set KPIs/OKRs and track business performance. 3. Team & Operations Leadership Manage the Customer Service team to deliver excellent client support. Manage Sales Operations, set targets, and report on performance. Supervise freelance consultants, developers, and designers. Step in for the MD to manage office More ❯

of working to enhance our client's journey and our employee experience. We are looking for an experience and dynamic individual to work with our teams to enhance our service delivery offering, working closely with other members of the Transformation team, particularly people change management, and technology to maximise success of delivery, adoption and realisation of benefits. … clear communication and alignment of project/programme objectives. Risk Management: Identify potential risks and develop mitigation strategies. Monitor and manage risks throughout the programme lifecycle to ensure successful delivery and escalate as appropriate to the Portfolio Risk Lead. Demonstrate passion for continuously improving the customer experience by working with project teams to ensure effective adoption of projects, ensuring … management and stakeholders. Skills, knowledge, expertise: 7+ years of/programme/project/change management experience in a large size company with a proven record of successful project delivery working cross-functionally with tech and non-tech teams. Proven experience of successfully managing large complex projects particularly implementing workflow orchestration tools or similar projects in the area of More ❯

technical expertise, a problem-solving mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve operational resilience. You will contribute … to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only high-performing and flexible, but also More ❯

technical expertise, a problem-solving mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve operational resilience. You will contribute … to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only high-performing and flexible, but also More ❯

opportunities, keeping on top of market and competitor trends and relevant industry developments to contribute to the company business plan. Foster strong customer relationships, clearly communicating technical details and service capabilities and always ensuring high service standards. Proactively addressing non-conformances and providing timely feedback as required. Work closely across divisions to identify opportunities to cross-sell additional … business services, especially across other sites within the business group. Collaborate with account managers, administration staff and operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, tender writing, financial analysis, and ensuring compliance with Tender Governance procedures. Prepare and present compelling commercial proposals, quotations, technical descriptions, and service specifications to … annum. Flexibility to travel and carry out overnight stays where required. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service Full UK driving licence. Degree qualified or proven sector experience in business development and sales in hazardous wastes management. Salary and benefits of the Business Development Manager role Basic More ❯

Location: High Wycombe, Buckinghamshire Type: Permanent, Full-Time Overview We're looking for a Technical Support Engineer to provide advanced technical assistance to a global team of field-based service engineers. The role involves troubleshooting complex electrical, hydraulic, and mechanical issues, offering expert guidance, and occasionally providing on-site support for complex problems. This position is primarily office-based … and suits someone who enjoys problem-solving, teamwork, and supporting engineers in the field. Key Responsibilities - Provide remote technical support to field service engineers in the UK and overseas - Review and resolve escalated service issues, ensuring timely and effective outcomes - Support new product development and continuous improvement projects - Work closely with design and service teams to improve … reliability and customer satisfaction - Maintain accurate service documentation, reports, and records - Promote best practices in safety, cost control, and quality improvement Skills & Competencies - Strong ability to interpret electrical, mechanical, and hydraulic schematics - Logical thinker with a practical approach to problem-solving - Confident communicator - able to explain technical concepts clearly - Self-motivated with good prioritisation and organisational skills - Team player More ❯

include partner development, clinician onboarding, and participation in governance committees. Operational Leadership Lead non-clinical operational services to ensure safety, efficiency, and quality Build proactive, engaged teams responsive to service demands Maintain visible leadership and facilitate communication across departments Workforce Leadership and Development Attract, develop, and retain high-performing teams fostering a positive culture Provide line management, coaching, and … support HR procedures Ensure mandatory and guest experience training is up to date Performance Management and Governance Ensure departmental KPIs and service levels are met Manage staffing and resource allocation for efficiency Maintain governance frameworks compliant with CQC standards Guest Experience and Service Delivery Oversee guest experience policies and feedback channels Engage with patients and visitors to … promote positive experiences Gather feedback for service improvements Compliance and Health & Safety Lead on GDPR and data protection compliance Ensure health and safety legislation and policies are followed Coordinate mandatory training across departments Financial and Resource Management Manage budgets, revenue, and costs Oversee self-pay pricing, patient accounts, and insurer payments Own digital tools and manage system upgrades Business More ❯

OF ROLE: Suggest and implement process improvements where required. Provide technical advice and guidance to the Team Leaders and Customer Event Managers To provide coaching and support within the Service Delivery team to ensure that quality standards are met. Build and maintain relationships with other internal and external operational functions to deliver a cohesive end-to-end operational … reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective … Simply health Healthcare plan (Upgrades available) In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme* Reward & Recognition (*Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain More ❯

broadening our client s perishable sector up and down the supply chain. Our client is a market champion in sustainability, operations, and health & safety. The candidate will work with service teams and operations to deliver a range of exciting and challenging commercial projects in one of Europe's busiest ports to the highest standards. This role is at the … forefront of customer service delivery both internally and externally. The post holder requires a strong customer focus, commercial and operational foundation, and a passion for delivering world-class supply chain solutions nationally and internationally. The Business Development Manager will be working within the Commercial team out of our client's operational offices at the port. Reporting to the … cargo terminal having come online in 2019 and exciting infrastructure developments in the pipeline, the initial focus will be on strengthening the perishable offering and specialising in a unique service offering. From time to time, you will also be asked to contribute to other business pillars: Ferry, Cargo, Cruise, Property, and Marina (the 5 pillars), and departments ranging from More ❯

the Microsoft stack to join an MSP in their Whiteley offices. You will be responsible for leading a small team of 2nd Line Engineers from a technical perspective, ensuring service tickets are managed and resolved in a timely and professional manner. You will act as the key escalation point, providing advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on leadership role, requiring both team leadership skills and strong 3rd Line technical expertise across Microsoft technologies. The Opportunity You will: Act as a 3rd Line escalation point for complex issues. Lead, mentor, and support a team of Engineers. work with the Helpdesk Manager to oversee day-to-day More ❯

working environment, rated as one of the top 501 MSPs in the world. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Overview of the position: The Business Development Coordinator, is a pivotal role within our dynamic team, This individual will champion our core values … of flexibility, quality, knowledge, and teamwork, orchestrating our 24/7/365 service delivery . Job Description We are looking for a highly motivated Business Development Coordinator to join our Sales team. In this role, you will be responsible for supporting the sales team with day-to-day sales administration and customer service duties. Your main … staff, and scheduling appointments. Keeping our CRM ( Halo ) up-to-date , ensuring all opportunities are logged and up-to-date . Co-ordinating and improving the Sales Process, including delivery, working closely with finance and procurement and our operations team. Driving marketing incentives, promoting new products/services to prospects, and producing monthly reporting on Sales function to the More ❯

fantastic clients, and an excellent working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers , our aim is to provide the highest levels of service coupled with a great working environment. Overview of the position: The Business Development Coordinator, is a pivotal role within our dynamic team, This individual will champion our core values … of flexibility, quality, knowledge, and teamwork, orchestrating our 24/7/365 service delivery Job Description We are looking for a highly motivated Business Development Coordinator to join our Sales team. In this role, you will be responsible for supporting the sales team with day-to-day sales administration and customer service duties. Your main responsibilities … sales staff, and scheduling appointments. Keeping our CRM ( Halo ) up-to-date, ensuring all opportunities are logged and up-to-date. Co-ordinating and improving the Sales Process, including delivery, working closely with finance and procurement and our operations team. Driving marketing incentives, promoting new products/services to prospects, and producing monthly reporting on Sales function to the More ❯

considering long-term sustainability in all our decisions. In this new role, you will support GPS in expanding and leveraging a network of international partners. This will enable the delivery of professional services skills and capabilities to meet the needs of our customers in regions and territories outside of our core operating countries of the UK, France, and Germany. … develop the partner network (using due diligence, financial analysis, as well as contracting principles and methodologies). Strong relationship management skills are essential, including procurement, negotiation, relationship management, and service portfolio skills. You will also work collaboratively with colleagues across the organization to create a more joined-up partner ecosystem. What youll do Development of a Professional Services International … in the qualification of international opportunities, advising on the best use of the existing international partner network and/or the need to source potential new partners to provide delivery capabilities. Working collaboratively with Partner Management colleagues across Computacenter you will source the most appropriate skills and experience (CVs/profiles) to meet customer requirements to ensure quality delivery More ❯

time, permanent basis. This is a fantastic opportunity for a senior technical specialist who enjoys being hands-on, leading by example, and having real influence across infrastructure, applications, and service delivery. What's the Role About? In this senior-level technical position where you'll guide technology decisions, ensure consistency across systems, and act as the escalation point for … teams to shape solutions that are scalable, secure, and modern supporting everything from on prem to Azure systems. Key Responsibilities: Act as a technical authority across infrastructure, development, and service delivery teams Lead technical design and review of new solutions, ensuring best practice and alignment with overall IT strategy Step in as the go-to escalation point for … Understanding of ERP systems (SAP experience is a bonus) Scripting or automation (e.g., PowerShell, Python) and familiarity with Git/version control You'll Succeed If You Have a delivery-first mindset and can balance strategic thinking with day-to-day problem-solving Are confident influencing and collaborating with technical and non-technical stakeholders alike Enjoy mentoring and raising More ❯

Job Description This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team's overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment Windows Server administration … Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre Trellix and/ More ❯

technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

an opportunity to keep the lights on, you’ll be actively helping to transform, reshape and set up a whole new incident & problem process to help improve the overall service offering to the external clients. This is your opportunity to join a leading Managed Services Provider in a hybrid London-based role , where you’ll lead and evolve the … Leadership : Own and shape the full Incident and Problem Management function Transformation : Drive change across people, process, and tooling — with full stakeholder backing Impact : Work at the heart of service delivery for high-profile enterprise clients Culture : Join a business focused on continuous improvement, customer advocacy, and operational excellence What you’ll be doing: Being active in the … processes Driving improvements across tooling, automation, reporting, and governance Identifying root causes, resolving recurring issues, and reducing incident volumes through preventative measures Engaging across the business — from engineers and service teams to senior stakeholders and customers Aligning incident/problem management practices with security, compliance, and regulatory standards (e.g. ISO, GDPR) Championing a culture of accountability, learning, and operational More ❯

support colleagues at all technical levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and More ❯

This is a challenging and demanding role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Project Manager - Key Responsibilities: - Successful delivery of assigned Network IT projects, on time and on budget. - - - Projects at KHIPU are a ‘Post Sale' activity, delivering the solutions of our primary Wired, Wireless and Security partners … Services Teams. They encompass the necessary Project and Technical documentation, agreed with the customer as being the success criteria of our project delivery. - Resource planning to enable successful project delivery - Project documentation control, with an ability to provide a valuable input to project procedures and processes - Liaising with customers, suppliers and internal departments on a regular basis to execute … projects across the portfolio using an internal resource allocation system - Providing added value to existing customer relationships - Working closely with Account Managers, to ensure the correct number of professional service days are allocated to projects - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Project More ❯

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service … application related incidents to customer/manufacturer procedures and specifications where required. Complete IMAC projects to customer procedures and specifications where required. Communicate with Call Administration and/or Service Delivery Manager and the site throughout the day where required. Complete part movements (RMA generation & physical movement) in a timely manner, returning items as directed. Achieve the KPI More ❯

Senior EMEA Customer Care Coordinator Location: Staines, UK Type: Full-time | Office-based Reports to: Senior Manager, EMEA Global Service Logistics Are you a proactive, customer-focused professional with a passion for logistics and service excellence? We’re looking for a Senior EMEA Customer Care Coordinator to join our Global Service Logistics (GSL) team and play a … key role in managing RMA (Return Material Authorization) processes, coordinating field support, and ensuring top-tier service delivery across the EMEA region. What You’ll Do: Manage day-to-day RMA advance replacements and return shipments. Provide high-level support to Platinum customers, including dispatching Field Engineers globally. Coordinate 24/7 global service coverage, including weekend … as Salesforce, SAP, ServiceNow, and Google Suite to manage operations. What We’re Looking For: 5+ years of experience in RMA administration or order management, ideally in high-tech service logistics or field engineering. Strong attention to detail and analytical skills. Excellent multitasking and prioritization abilities. A self-starter with a customer-first mindset. Willingness to work outside regular More ❯