101 to 125 of 163 Service Delivery Jobs in the South East

entering an exciting phase of growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations. You will be working in our Tonbridge branch but will … systems, including PDAs and subcontractor portals Maintain clear and accurate records across all systems Deliver a professional, courteous and customer-focused service at all times Adhere to health and safety requirements and company policies Work collaboratively with colleagues to ensure service delivery standards are met Support company ...

Build strong, trusted relationships with internal stakeholders and external suppliers, with the ability to influence at a senior level Deliver a high standard of service, ensuring clear, proactive and effective communication throughout all procurement activities Drive continuous improvement in procurement operations to enhance efficiency and service delivery ...

Role: IT Helpdesk Manager Location: Kent (on-site) Salary: £40,000-£50,000 Permanent, Full-Time The Company A well-established managed service provider supporting a broad client base across the UK. The business has recently expanded and is building out its operational leadership team to support continued growth. … strong technical capability behind it. The Role We are looking for an organised and capable Helpdesk Manager to take ownership of day-to-day service desk operations. This is primarily a people and process leadership role, you will manage a team of six technicians, ensure work is allocated effectively ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely … resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform ...

Role: Senior IT Technician Salary: Up to £40,000 Location: Tunbridge Wells Setup: Full Time | Permanent Our client is a well-established managed service provider with a long track record of delivering tailored IT solutions to businesses across the UK. They work as a genuine extension of their clients … knowledge (Intune, Purview, Security, Azure, Entra) * Working knowledge of GDPR, ITIL-aligned systems and security best practice * A collaborative approach to leadership and service delivery * Able to juggle multiple priorities and complex technical challenges * Excellent documentation, planning and client communication skills Nice to Have (Not Essential) * Certifications ...

ownership of IT across the UK for a growing international organisation. This isn't a ticket-queue role and it isn't a pure Service Delivery Manager position. You'll be the senior IT presence in London, owning day-to-day IT operations, managing relationships with an outsourced … Service Desk, looking after the hardware estate, supporting infrastructure projects and becoming the trusted IT partner for senior stakeholders across the business. We're looking for someone who's already been the go-to IT person for an office or regional business and is ready to step into ...

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATOR Excellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement. * Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business. * Ideal … Supporting the implementation of automation initiatives using tools such as Power Platform and workflow automation solutions. * Working with operational and technical teams to improve service delivery processes. * Establishing process KPIs and reporting on operational performance. * Supporting ISO 27001 and ISO 9001 compliance and audit readiness activities. * Working with ...

requirements Work with senior management to define Aegis policies and procedures Create network topologies and diagrams Recommend network hardware and software improvements to enhance service delivery and profitability Implement new network technologies and infrastructure upgrades Support, Maintenance & Troubleshooting Monitor network performance and identify potential issues Conduct problem analysis … right candidate Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert ...

manage unexpected operational challenges Flexible and adaptable, with a proactive approach to problem-solving Strong attention to detail and commitment to high-quality service delivery Ability to work independently and take initiative Commitment to teamwork and supporting a positive practice culture Willingness to learn, develop and adapt … staff development and disciplinary procedures Experience of working with data Desirable Experience working with TPP SystmOne Experience of CQC inspection processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration click apply ...

role We are looking for an Infrastructure and Security Lead to take ownership of the infrastructure and security posture of our largest managed service account: a major care sector group operating a large multi-site estate across England and Scotland. This is a dedicated account role with genuine ownership. … baseline that protects thousands of users and devices. You will design it, run it, monitor it and continuously improve it, working alongside a dedicated Service Delivery Manager and a wider helpdesk team who handle day-to-day tickets. The account in its establishment phase, which means you will ...

Cyber & Network Security Manager We are seeking an experienced Cyber & Network Security Manager to lead the delivery of all security operations, drive cyber incident response, and provide enterprise-wide oversight of network security. This is an operational leadership role at the centre of the cyber defence function. You will … organisation from evolving threats while ensuring security controls remain effective, resilient, and aligned to business objectives. Key Responsibilities Lead the day-to-day delivery and continual improvement of Security Operations Centre (SOC) services. Act as the senior operational escalation point for cyber security incidents and major security events. ...

United KingdomFind out how well you match with this jobJob ID787843## Grow with usOur Exciting OpportunityThe E2E Solution Architect is part of a Solution delivery team driving major transformation programmes for Tier 1 telco operators in the UK.Role will be the main contact for the solution design for both ...

infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes … Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services ...

communications Respond to client requests and work with internal teams to coordinate solutions Develop an understanding of client requirements and how software solutions support service delivery Assist with client reviews, contract renewals, and ongoing account development Projects & Team Collaboration Work closely with Client Services, Product, Support, Development ...

improvement approach to maintain, optimize, and enhance the system. Key Responsibilities System Maintenance & Support: Monitor and maintain the SuccessFactors environment to ensure high-level service delivery. Troubleshoot functional/technical issues and collaborate with external support partners on escalated matters. Release Management: Review, recommend, and prepare the system ...

Head of IT in delivering reliable IT operations department across race days, events, and day-to-day business. Youll guide the team, shape service delivery and act as deputy when neededbut youll also be ready to step in, solve problems, and keep things running when it matters most. … What Youll Do Lead engineer rotas and ensure seamless 24/7 support Be on-site for key race days and events, driving IT delivery Maintain proactive team visits to sites Oversee helpdesk performance, assets, and service standards Monitor key software Coordinate projects and support new system rollouts ...

suit someone who enjoys a practical, fast-paced role with real ownership and variety. Key responsibilities Lead IT operations alongside the external MSP, including service levels, escalations and performance management Provide hands-on support across a Microsoft environment, including user access, onboarding/offboarding and device management Oversee contracts … Strong hands-on IT experience, ideally within a Microsoft 365 environment Experience managing or working with an MSP and holding them to account on service delivery Confident managing suppliers, contracts and budgets Strong Excel and numerical skills Organised, proactive and comfortable juggling a varied workload Able to balance ...

increase efficiency and adoption Customer insight — Leverage CRM data to generate actionable insights that inform business development, marketing, and customer experience Cross-functional delivery — Manage digital projects across Hyde, acting as the bridge between technology, third party System Integrators and business functions across Hyde Stakeholder engagement — Serve … have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand ...

Management Technology Manager to own and secure our enterprise AM landscape end-to-end—balancing both Build (architecture, roadmap, transformation) and Run (operations and service delivery). This role is critical in strengthening our identity security posture, driving the transition from legacy systems (OpenAM, LDAP, MS AD) toward ...

improve efficiency across the lettings process. The platform is designed to make renting simpler, faster, and more transparent, enabling agencies to focus more on service delivery and business growth. Description Support the maintenance and accuracy of commercial and operational data across business systems, including Salesforce ensuring data integrity ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...