101 to 125 of 225 Service Delivery Jobs in the South East

technical expertise, a problem-solving mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve operational resilience. You will contribute … to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that cloud services are not only high-performing and flexible, but also More ❯

a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN … support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office More ❯

you'll provide second-line technical support across multiple sites, maintaining and improving desktop environments that keep our people connected and effective. Deliver second-line technical support to agreed Service Levels Maintain and configure desktop environments across multiple sites Resolve hardware and software issues for PCs, laptops, printers, and mobile devices Support videoconferencing and LAN connectivity Collaborate with internal … hours per week and is based on site at RAF Brize Norton with travel to other sites. Essential Experience Of The Regional Desktop Support Analyst Experience working in a Service Delivery environment (ITIL processes) Proven ability to meet Service Level Agreements Skilled in providing 2nd Line desktop support in a Windows 10 environment Ability to configure and More ❯

you'll provide second-line technical support across multiple sites, maintaining and improving desktop environments that keep our people connected and effective. Deliver second-line technical support to agreed Service Levels Maintain and configure desktop environments across multiple sites Resolve hardware and software issues for PCs, laptops, printers, and mobile devices Support videoconferencing and LAN connectivity Collaborate with internal … hours per week and is based on site at RAF Brize Norton with travel to other sites. Essential Experience Of The Regional Desktop Support Analyst Experience working in a Service Delivery environment (ITIL processes) Proven ability to meet Service Level Agreements Skilled in providing 2nd Line desktop support in a Windows 10 environment Ability to configure and More ❯

manage demand for essential suppliers. Want to be a part of it? What will you be doing? You'll work collaboratively with framework contractors, direct operational teams and the service delivery team to ensure to enable delivery in compliance with clients challenging SLAs. Delivering customer excellence and working compliantly to ensure we deliver compliant regulatory performance. You … for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems, including fire alarms (conventional & addressable), intruder alarms, CCTV (IP & analogue … ll also diagnose and resolve faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance with BS5839, PD6662:2017, BS5266 … Maximise first-time fix rates and meet project deadlines Provide expert advice and maintain strong customer relationships Maintain company vehicle with spares, consumables, and tools Support continuous improvement of service delivery and company reputation Requirements Minimum 5 years experience in fire & security systems installation, servicing, and commissioning Strong technical knowledge of Fire & Life Safety systems and relevant British More ❯

/Storage Engineer Description As a site based Backup/Storage Engineer, you will be responsible for the proactive and reactive maintenance and management of the backup infrastructure ensuring service levels are maintained and that the backup infrastructure is robust and available. The role will require a strong work ethic and a flexible, pragmatic approach to working. The ideal … over 200 Servers across various platforms. Investigate and resolve backup failures and issues. Production and review of daily reports and addressing backup failures. Perform a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management. Liaise with colleagues and those in other teams to resolve incidents. Perform Root Cause Analysis where appropriate, propose and … Windows, Redhat Linux, Solaris, VMS technologies including best practices (not essential). Ability to learn and adapt to new frameworks/technologies and quickly integrate with them for automation service delivery. Able to find effective workarounds to product limitations/constraints. Team worker with strong ownership and drive. About DXC Technology DXC Technology (NYSE: DXC) is the worlds leading More ❯

This is an office-based role due to the nature of our support requirements, and you'll be working closely with customers and stakeholders every day through our IT Service Management toolset. You will play a key role in monitoring and responding to Event Management tooling alerts, taking ownership of triage and escalations, and ensuring a high-quality, reliable … through Event Management tooling Engaging daily with customers and stakeholders Supporting and improving IT services using ITSM processes and tooling Collaborating with 2nd and 3rd Line teams to strengthen service delivery Experience & Skills Required You'll bring solid knowledge and hands-on experience in: vCentre/VMware Event Management Tooling (e.g., SolarWinds, SCOM) Trellix (McAfee) MECM/SCCM More ❯

support colleagues at all technical levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft InTune IP Networking design and More ❯

builds enterprise-wide structures, networks, servers, systems, monitoring, testing, telecom, security, storage and organizations to support the development team. Includes DevOps and Automation, Enterprise, Network, Platform, Security, Server and Service Delivery job families. We're seeking a Senior Site Reliability Engineer to join our team. You would be responsible for designing, implementing, and providing operational support for our … processing stack supporting Broadridge Services. Collaborate with peers and other technical teams, such as development teams, architecture and subject matter experts to reduce or eliminate incident recovery times. Define Service Level Objectives (SLOs) for Broadridge Services. Implement operational improvements through automation, monitoring, and incident management to increase the reliability of Broadridge services. Work with technology vendors to understand their … mind. Participate and contribute to strategic planning discussions with technical, business, and client stakeholders. Establish Design Patterns used by the technical infrastructure. Qualifications: 10+ years of experience with commercial service infrastructure at both a software and infrastructure level Strong proven track record in supporting and delivering production services preferably in a financial services environment Functional skills – System Design and More ❯

OF ROLE: Suggest and implement process improvements where required. Provide technical advice and guidance to the Team Leaders and Customer Event Managers To provide coaching and support within the Service Delivery team to ensure that quality standards are met. Build and maintain relationships with other internal and external operational functions to deliver a cohesive end-to-end operational … reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective … Simply health Healthcare plan (Upgrades available) In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme* Reward & Recognition (*Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in … high-pressure environments? Do you excel at leading teams, improving service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support … resources to BAU and project needs, and manage stakeholder communications during high-impact events. You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support, maintaining stability and performance. Experience in some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for More ❯

with a familiarity with legal and regulatory frameworks related to complaints management. Experience Demonstrable experience in resolving customer complaints with positive outcomes Experience in working with others to improve service delivery and challenging poor performance. Experience in working collaboratively cross-departmentally to achieve positive outcomes for the customer and business. Production of reports. Experience in a Private Equity … Simply health Healthcare plan (Upgrades available) In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme* Reward & Recognition (*Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain … customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been at the heart of of IMServs success. As we continue our growth, our focus remains on ensuring that equality, diversity and inclusion remain central to our business and recruitment practices. We More ❯

cost-effective services, while acting as the bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements are adhered to. … continuous improvement initiatives to enhance efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead … structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable insights. Highly organised, able to balance priorities and meet deadlines. Ideal Candidate A proactive IT professional who thrives on accountability and relationship-building. You'll be confident holding vendors More ❯

services provider is seeking a Technical Project Manager to join their London-based team. This is an exceptional opportunity for you to bring your expertise from the IT Managed Service Provider (MSP) sector and play a pivotal role in delivering complex infrastructure, cloud, and architectural projects. What you'll do: As a Technical Project Manager based in London, you … Your ability to champion communal learning initiatives will further enhance the team's capabilities as you contribute to continuous improvement efforts across the organisation. Oversee the end-to-end delivery of multiple concurrent IT infrastructure, cloud, and architectural projects within the MSP environment, ensuring all milestones are met on time and within budget. Coordinate cross-functional teams including engineers … post-project reviews and recommending enhancements to existing methodologies. What you bring: The ideal candidate for the Technical Project Manager position will bring proven experience from an IT Managed Service Provider background where they have successfully delivered complex infrastructure projects over several years. Your interpersonal skills will enable you to build trusting relationships with colleagues across various departments while More ❯

function, while building and leading a high-performing team. You'll play a pivotal role in shaping the digital strategy and IT infrastructure, combining strategic leadership with hands-on delivery to create secure, efficient, and scalable systems that support ambitious growth plans. Key Responsibilities Develop and deliver the organisation's IT and digital transformation strategy, aligned with wider group … collaboration tools). Champion automation, data integration, and cloud solutions to streamline workflows. Design, implement, and manage reliable IT infrastructure (networks, servers, end-user systems, security). Oversee IT service delivery and vendor relationships. Create and lead a brand-new IT division, building a small, high-performing team and fostering collaboration across engineering, operations, and business functions. Implement More ❯

across a diverse client base. As the business accelerates through organic growth and international M&A, they are looking to recruit a proven COO to ensure scalable, high-quality delivery and operational excellence. The Role The COO will lead global delivery and operational support, driving consistent, profitable outcomes and executing strategic goals. Reporting to the CEO and sitting … on the Board, the role is accountable for Delivered Revenue across all service lines. Key responsibilities include translating strategy into operating plans, leading transformation, overseeing service delivery, M&A integration, IT, and information security, and ensuring Board-level visibility on performance, risk, and client success. The Person This role demands a senior operational leader with extensive experience … of scaling global delivery in a professional services environment The ideal candidate will have led major transformation programmes, embedded AI-driven processes, and owned Delivered Revenue and will bring strong post-M&A integration experience, governance expertise in information security and risk, and the presence to influence C-suite and Board stakeholders. Commercial acumen, operational scalability, and financial discipline More ❯

with solid technical knowledge, strong troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining clear communication with users throughout. … IT solutions and technologies. Keep technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on More ❯

with solid technical knowledge, strong troubleshooting ability, and a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining clear communication with users throughout. … IT solutions and technologies. Keep technical and operational documentation up to date. Act as the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on More ❯

Employer DISCONSULTING I T LTD At DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. More ❯

is central to the Record to Report (R2R) process, covering Month-end, FP&A, Bank Reconciliations, and Tax Reporting. What You'll Do Collaborate with Finance, Technology, Project, and Service Delivery teams to design and improve R2R processes, ensuring robust controls and ongoing transformation. Monitor and maintain R2R processes to mitigate risks, uphold audit requirements, and keep systems More ❯

is central to the Record to Report (R2R) process, covering Month-end, FP&A, Bank Reconciliations, and Tax Reporting. What You'll Do Collaborate with Finance, Technology, Project, and Service Delivery teams to design and improve R2R processes, ensuring robust controls and ongoing transformation. Monitor and maintain R2R processes to mitigate risks, uphold audit requirements, and keep systems More ❯

VMware ESX & vSphere virtualised infrastructure. Core Infrastructure: Expertise in Active Directory, Group Policy, and general MS365 administration. Experience: Minimum 7 years in a 3rd line IT support, analyst, or service delivery role. Desirable "Nice-to-Have" Skills: Experience with Cisco networking (Switches, Routers, ASAs). Knowledge of Azure VDI, SharePoint, or SQL Server. Experience with backup solutions like More ❯

and the ability to troubleshoot complex infrastructure problems Understanding of Proofpoint and other security technologies Ability to manage multiple projects and priorities in a fast-paced environment Customer focused service delivery with a commitment to continuous improvement and stakeholder satisfaction Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders Clearance Requirements More ❯

in barcode systems from 2D to 1D for better customs interaction. Work on improving export services to Ireland, including setting up a satellite site in Northern England for faster service delivery. Support the implementation of bulk consignment processes for simplified customs clearance. Capture and analyse data, integrating with third-party services globally to streamline operations. Required Skills & Qualifications: Strong More ❯