101 to 125 of 198 Service Delivery Jobs in the South East

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

inefficiencies and design automated workflows that reduce manual effort, improve response times, and enhance operational consistency. You'll also collaborate closely with Infrastructure Operations, Service Desk, and Field Services teams to embed automation into everyday processes and promote best practices across the business. Key technologies and tools … strengths include experience with: 3rd line infrastructure support with an automation focus Cloud and Microsoft enterprise environments Scripting, workflow automation, and configuration management Structured service delivery and ITIL-aligned processes You'll bring strong communication skills, a customer-focused approach, and the ability to engage effectively with both ...

lead a talented team and drive innovative solutions across the organisation! Benefits 5 days annual leave, plus bank holidays (rising annually after 2 years' service) Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year Generous … Oracle functionality across its departments in Finance, Procurement, HCM and Recruitment and are looking for a specialist to join to develop and improve the service and ensure its efficiency. Key Responsibilities: Strategic Partnership: Collaborate with business and operational teams to elicit requirements and ensure alignment with organizational goals. Daily ...

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support … hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage ...

cloud-based VDI services. This is a key technical role within the Infrastructure team, offering autonomy, influence and the opportunity to deliver meaningful service improvements. Role Overview You will take ownership of the day-to-day operations of the VDI environment, ensuring reliability, performance and security across Citrix … associated infrastructure. Working closely with Architecture, Service Delivery and operational teams, you'll support projects, lead upgrades and maintain a structured continuous improvement programme. Key Responsibilities Manage and maintain Citrix VDI services and infrastructure Own incident, request and change workflows via ServiceNow Support and deliver VDI-related projects ...

operations spanning the US, EMEA and APAC, the firm delivers strategic and technical services across a diverse client base in sales, marketing and customer service automation. As the business accelerates through organic growth and international M&A, they are seeking to recruit a proven Interim COO to support scalable … high-quality delivery and operational excellence. The Person & The Role The Interim COO will need specific knowledge around Adobe/Salesforce capabilities and data automation. Understanding the front of office landscape in a rapidly expanding digital consultancy environment is also critical. You will need to be able to deliver ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Contract Clearline Recruitment are recruiting on behalf of our client for a Senior Administrator to join their Shoreham based team, supporting the coordination and delivery of telecoms services including data and voice provisioning. Key Responsibilities Coordinate end-to-end service delivery from order through to handover … inboxes, calls and daily task queues, meeting agreed deadlines Identify, escalate and track issues through to resolution Provide cover for colleagues and support continuous service improvement Skills & Experience Strong administrative background with excellent customer service skills Telecoms experience highly advantageous Highly organised with strong attention to detail Confident ...

Account Manager – Leading IT Managed Service Provider Our client, ranked among Europe’s top 10 Managed Service Providers, delivers IT infrastructure, cybersecurity, support, and consultancy to mid-market and growing businesses. With a strong focus on learning, development, and professional growth, they are expanding their team to strengthen … solutions. Advocate for clients internally and support contract renewals. Drive revenue growth and identify cross-selling opportunities. Collaborate with internal teams to improve service delivery and operational efficiency. Support compliance initiatives, including GDPR and Cyber Essentials. Assist with marketing campaigns, proposals, and client communications. What We’re Looking ...

right solutions, at the right price, delivered accurately and on time. You will be responsible for: Leading quoting, ordering, and fulfilment activities, ensuring service levels and turnaround times are consistently met Owning supplier and distributor relationships, including negotiations, performance reviews, and escalations Setting and controlling pricing, margins, discount approvals … business. You will: Lead and mentor your team, setting clear expectations and driving high standards Work closely with Sales, Marketing, Operations, Technical, and Service Delivery teams to align commercial and operational strategy Ensure solutions sold to customers are realistic, deliverable, and commercially sound Act as a key contributor ...

performance and security of core infrastructure platforms, including servers, networks, cloud services, VMware , Kubernetes and Progress OpenEdge (SQL) databases. You will lead the IT Service Desk function, ensuring effective incident, problem, change and request management in line with ITIL best practices , supported by clearly defined SLAs, KPIs and continual … service improvement initiatives. You will manage the delivery of infrastructure projects and technology changes, coordinating internal teams and third-party suppliers to ensure controlled implementation and minimal business disruption. Operating within an ISO 27001–aligned information security framework , the role carries responsibility for infrastructure risk management, vulnerability remediation ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

delivering an excellent customer experience. It is ideal for an individual who does not want a sales role but enjoys retaining customers, supporting service delivery and ensuring clients receive the right level of support. You will act as the link between sales teams, technical specialists, and clients, ensuring … date client records and databases Support and monitor client account connections, explaining benefits where required Meet key performance indicators related to client retention and service upgrades Contact clients to obtain missing application, payment or data information Process changes to client service packages, including upgrades and downgrades Identify missing ...

role in reviewing and improving current business intelligence. Client Details This organisation operates as a high-impact public body, providing an essential statutory service within a structured, professional environment. This Analyst role is central to modernizing business intelligence, focusing on delivering evidence-based insights and automated reporting solutions that … directly improve service delivery and operational efficiency for the community. Description Developing regression and time-series models to provide evidence-based insights for operational resource allocation. Designing automated PowerBI dashboards using DAX and Power Query to track KPIs and tribunal performance. Maintaining high standards of data integrity ...

role You will work closely with partners, lawyers and business services teams to identify opportunities where technology can add value, then lead the delivery and adoption of those solutions. This includes modern legal technologies such as AI, document automation, workflow and collaboration tools. This is not a traditional … support role. It combines legal understanding, technology delivery, project management and stakeholder engagement. Key responsibilities Working with legal teams to understand workflows and identify opportunities for technology-enabled improvement Leading the implementation, rollout and adoption of legal technology solutions Delivering training, demonstrations and support to drive user adoption Managing ...

management, people development and leadership for junior team members •Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service-impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management … system. Support service delivery and SLA compliance •Ensure thorough shift handovers documenting operational status and ongoing incidents. •Investigate and resolve incidents escalated from L1.5 Engineers, conducting in-depth analysis of compute, storage, and network issues. •Develop and refine troubleshooting guides, runbooks, and knowledge base articles. •Coordinate with engineering ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … successful Tech Manager: Manage the team of technicians on a day-to-day basis, including scheduling and ensuring consistently high levels of service delivery to clients Manage and support client IT hardware, software, and network infrastructure. Actively support and manage the onboarding of new clients, taking ownership ...

firewall security. Troubleshoot network connectivity incidents (this includes routing, switching and security). Build, configure and maintain network infrastructures as per best practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes Respond to real … time alerts and dashboards for networking resources to detect service-impacting events. Perform initial triage and isolation for incidents following established runbooks and procedures. Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance Ensure thorough shift handovers documenting operational ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...

market initiatives Creating and shaping tailored propositions for carriers, including dark fibre and other high-capacity connectivity solutions Collaborating cross-functionally across finance, operations, delivery, and partner teams to ensure successful customer onboarding and service delivery Ensuring all activities meet stringent regulatory, legal, and security obligations Candidate ...