151 to 175 of 308 Service Delivery Jobs in the South East

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

including patching , IAM , endpoint protection , and monitoring Own and optimise disaster recovery , business continuity , and compliance ( ISO 27001 , GDPR , FCA ) Oversee third-party vendors to ensure performance, SLAs, and service delivery are met Embed DevOps principles and automation to increase efficiency and reliability What You’ll Bring Proven experience in IT infrastructure operations and Microsoft Azure Deep technical More ❯

and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will … be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will … be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales who thrives in a fast-paced, desk-based environment and is passionate about delivering excellent client experiences. As a key part of our account management function, you will … be responsible for nurturing existing client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and … and effective resolutions. * Support contract renewals, negotiate pricing where required, and ensure client retention. * Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

improvement, resolving escalations, and coordinating internally to deliver seamless global support. This is a highly visible, relationship-driven role that sits at the intersection of customer experience, operations, and service excellence. Key Responsibilities: Act as the main operational contact for assigned global customers, building strong, long-term partnerships. Own the customer journey from order placement through onboarding, implementation, and … anticipate needs, and take action to prevent issues or escalations. Lead Quarterly Business Reviews (QBRs) — coordinating with Sales, Account Management, Operations, and Support to present customer health, KPIs, and service performance. Serve as the voice of the customer within Verifone, advocating for their needs during system releases, product updates, and process enhancements. Track and manage customer incidents, inquiries, and … timely follow-up. Use data and KPIs to analyse performance trends, highlight areas for improvement, and communicate value to customers. Coordinate across multiple regions to deliver consistent, high-quality service to global customers. Manage standardized communication processes and templates, ensuring timely and professional engagement with all stakeholders. Identify and escalate potential risks, conflicts, or service gaps that could More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What You’ll Be Doing: Providing L3 … with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and enhancing service reliability. Supporting user migrations between platforms and advising on best-fit solutions. Delivering training sessions on new features and updates. Main Skills Needed: 8+ years’ experience in system administration More ❯

this is not a remote working role) Job Type: Permanent Salary: Competitive, details on application Driving License: A full UK driving license is required Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Resource Coordinator . With over 30 years of experience, our team of … The core responsibilities within the designated department of Resource Coordinator are: Identify, organise, allocate and forecast all resources in the Professional Services team to ensure efficient, profitable and timely delivery of a variety of tickets. Provide incident and outage response support and immediately escalate any potential issues leading to variance from forecast. Capture all operational adjustments, amendments, and absence … release daily, weekly, and monthly resource updates that maintain clear communication and ensure all team members are aware of individual, team, and department performance and availability. Give visibility on service delivery risks by working closely with the Operations team and Business Managers any daily activities on upcoming daily activities. Qualifications and Skills: Excellent communication skills, both written and More ❯

of employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Requirements The Role Delivery of S/4HANA enabled transformation programmes and specialising in S/4HANA Finance including central finance Design and configure the core Finance solution across FI-AP, FI-AR … You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community: Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in More ❯

Job Title : Resource Coordinator Department: Professional Services Location: Trident Office, Brighton Employment Type: Full-Time Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Resource Coordinator . With over 30 years of experience, our team of business and technical consultants possess exceptional knowledge, drive, and … The core responsibilities within the designated department of Resource Coordinator are: Identify, organise, allocate and forecast all resources in the Professional Services team to ensure efficient, profitable and timely delivery of a variety of tickets. Provide incident and outage response support and immediately escalate any potential issues leading to variance from forecast. Capture all operational adjustments, amendments, and absence … release daily, weekly, and monthly resource updates that maintain clear communication and ensure all team members are aware of individual, team, and department performance and availability. Give visibility on service delivery risks by working closely with the Operations team and Business Managers any daily activities on upcoming daily activities. Continued assessment of security, Integrity, and availability both internally More ❯

and cloud interconnects). Coordinate technical and commercial responses to client RFPs/RFQs, ensuring alignment with customer requirements and network design best practices. Collaborate with sales engineering and service delivery teams to design, price, and deploy tailored Internet and transport solutions. Track, manage, and report pipeline, sales activities, and performance metrics relative to quota using CRM tools … environments. Position Summary As an Account Consultant – IP & Internet Solutions , you will serve as a trusted advisor to enterprise and carrier customers, managing long-term relationships and ensuring the delivery of high-performance IP connectivity solutions. You will collaborate with internal technical teams to design, position, and deliver reliable, scalable Internet and data services that meet the evolving demands More ❯

and cloud interconnects). Coordinate technical and commercial responses to client RFPs/RFQs, ensuring alignment with customer requirements and network design best practices. Collaborate with sales engineering and service delivery teams to design, price, and deploy tailored Internet and transport solutions. Track, manage, and report pipeline, sales activities, and performance metrics relative to quota using CRM tools … environments. Position Summary As an Account Consultant – IP & Internet Solutions , you will serve as a trusted advisor to enterprise and carrier customers, managing long-term relationships and ensuring the delivery of high-performance IP connectivity solutions. You will collaborate with internal technical teams to design, position, and deliver reliable, scalable Internet and data services that meet the evolving demands More ❯

Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active More ❯

opportunities Build and maintain strong client, supplier, and partner relationships Lead, mentor, and develop the commercial team, fostering a high-performance culture Collaborate with Sales, Marketing, Operations, Technical, and Service Delivery teams to deliver client solutions Provide commercial insight and reporting to the board, influencing strategic decisions Contracts and Commercial Manager Benefits: Competitive salary of £70,000 Expenses More ❯

policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team. Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy. Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures. About More ❯

configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud/Infrastructure teams to ensure secure, compliant service delivery. Occasionally attend client sites in the UK or Germany to deliver diagnostics, repairs, upgrades, and project tasks. What You’ll Bring Native or C1/C2 German and More ❯

3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and … enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid working (3 days in/2 days remote after probation), 25–30 days holiday + bank holidays (rising with tenure), optional 2 weeks … social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS More ❯

To lead the onsite engineering and contractor teams responsible for all building infrastructure, mechanical and electrical plant, and critical systems. Acting as the primary client interface , you will ensure service excellence, compliance, and operational resilience across the facility. Core Responsibilities Build and manage strong client relationships, representing the site at operational meetings. Own Health & Safety leadership across engineers, contractors … protocols . Escalate and respond to major incidents in and out of working hours. Take responsibility for budget oversight , procurement, and accurate reporting. Deliver continuous improvement initiatives across processes, service delivery, and team culture. Identify opportunities for innovation, optimisation, and added value across the campus. Key Deliverables 100% compliance across all statutory and operational requirements. Zero missed PPMs … or avoidable service interruptions. Accurate reporting and governance documentation, including logbooks and CMMS upkeep. Effective financial stewardship across P&L, work-in-progress, and procurement. Ideal Candidate Profile Essential: Strong background in critical engineering , ideally within a data centre or high-resilience environment . Proven team leadership/supervisory experience . Experience in compliance management and critical works planning More ❯

To lead the onsite engineering and contractor teams responsible for all building infrastructure, mechanical and electrical plant, and critical systems. Acting as the primary client interface , you will ensure service excellence, compliance, and operational resilience across the facility. Core Responsibilities Build and manage strong client relationships, representing the site at operational meetings. Own Health & Safety leadership across engineers, contractors … protocols . Escalate and respond to major incidents in and out of working hours. Take responsibility for budget oversight , procurement, and accurate reporting. Deliver continuous improvement initiatives across processes, service delivery, and team culture. Identify opportunities for innovation, optimisation, and added value across the campus. Key Deliverables 100% compliance across all statutory and operational requirements. Zero missed PPMs … or avoidable service interruptions. Accurate reporting and governance documentation, including logbooks and CMMS upkeep. Effective financial stewardship across P&L, work-in-progress, and procurement. Ideal Candidate Profile Essential: Strong background in critical engineering , ideally within a data centre or high-resilience environment . Proven team leadership/supervisory experience . Experience in compliance management and critical works planning More ❯

To lead the onsite engineering and contractor teams responsible for all building infrastructure, mechanical and electrical plant, and critical systems. Acting as the primary client interface , you will ensure service excellence, compliance, and operational resilience across the facility. Core Responsibilities Build and manage strong client relationships, representing the site at operational meetings. Own Health & Safety leadership across engineers, contractors … protocols . Escalate and respond to major incidents in and out of working hours. Take responsibility for budget oversight , procurement, and accurate reporting. Deliver continuous improvement initiatives across processes, service delivery, and team culture. Identify opportunities for innovation, optimisation, and added value across the campus. Key Deliverables 100% compliance across all statutory and operational requirements. Zero missed PPMs … or avoidable service interruptions. Accurate reporting and governance documentation, including logbooks and CMMS upkeep. Effective financial stewardship across P&L, work-in-progress, and procurement. Ideal Candidate Profile Essential: Strong background in critical engineering , ideally within a data centre or high-resilience environment . Proven team leadership/supervisory experience . Experience in compliance management and critical works planning More ❯

deliver a 3-5-year roadmap, enabling automation in short, medium and long-term planning using EPBCS. Your role will involve (External Candidates) * Collaborating with Finance, Technology, Project, and Service Delivery teams to design and improve Record to Report (R2R) processes, ensuring robust controls and ongoing transformation. * Monitoring and maintaining R2R processes to mitigate risks, uphold audit requirements … maintaining process documentation, including process maps, standard operating procedures, and control documentation, and actively participate in customer forums to influence future system functionality. Profile Demonstrable system and programme transformation delivery experience (preferably in FP&A) comfortably working under pressure in an environment with competing priorities. Experience in EPM (primarily EPBCS) and Oracle Fusion Financials with the ability to learn More ❯

deliver a 3-5-year roadmap, enabling automation in short, medium and long-term planning using EPBCS. Your role will involve (External Candidates) * Collaborating with Finance, Technology, Project, and Service Delivery teams to design and improve Record to Report (R2R) processes, ensuring robust controls and ongoing transformation. * Monitoring and maintaining R2R processes to mitigate risks, uphold audit requirements … maintaining process documentation, including process maps, standard operating procedures, and control documentation, and actively participate in customer forums to influence future system functionality. Profile Demonstrable system and programme transformation delivery experience (preferably in FP&A) comfortably working under pressure in an environment with competing priorities. Experience in EPM (primarily EPBCS) and Oracle Fusion Financials with the ability to learn More ❯