151 to 175 of 242 Service Delivery Jobs in the South East

Job Title: Senior Service Designer Location: London Day Rate: £600 - £700 inside IR35 Contract Length: 6 Months Working Style: Hybrid 2-3 days in Office Join our client, a leading organisation in Central Government, as a Senior Service Designer ! This is your opportunity to shape the future of public services and make a real difference. What You'll … coordinate design initiatives within multidisciplinary teams. Tackle complex problems in public infrastructure while designing services at scale. Collaborate on the innovative "AI Customer Experience Frontier" programme to redefine public service delivery. utilise research and analytics to understand user needs and test service designs. Champion accessibility and inclusion, ensuring compliance with legal standards. Engage in co-design activities, fostering … in stakeholder engagement and navigating senior design decisions. Passionate about inclusive and accessible public services. Agile and adaptable, thriving in a collaborative setting. Desirable Skills: Experience across the full service lifecycle. Background in government, public sector, or charity organisations. Excellent planning and organisational capabilities. If you're eager to simplify services and collaborate with fellow designers in a vibrant More ❯

more visit , and read about the latest news via our StoryHub . Description and Requirements Join Lenovo Hybrid Cloud Services (HCS) Professional Services team as Power and Cooling (PNC) Delivery Manager! You will be responsible for the end-to-end planning, execution, and delivery of advanced cooling systems across high-performance computing (HPC), AI, and enterprise data center … and expand your experience and skills in a dynamic, complex organization and to deliver across our major customer sites. Your Key Responsibilities: Project Management & Execution :Lead end-to-end delivery of cooling infrastructure projects (liquid and air-based), from design through commissioning, ensuring alignment with thermal models and resiliency standards. Stakeholder & Partner Engagement: Act as the main point of … teams. Innovation & Sustainability :Promote sustainable cooling technologies, reduce PUE and carbon footprint, and stay updated on industry trends and emerging solutions. What You bring: Experience in data center infrastructure delivery, with a focus on cooling systems. Proven experience managing large-scale deployments of liquid cooling and air management systems. Good understanding of thermal dynamics, fluid mechanics, and data center More ❯

Hub is responsible for delivering high-quality, scalable, and tech-enabled omnichannel services that power efficient and effective execution across UCB's regional and local teams. This leader oversees service delivery, operational excellence, and continuous innovation to ensure the Hub functions as a strategic enabler of omnichannel maturity and performance globally. Who you'll work with You will … driven customer experiences. What you'll do Design and evolve scalable omnichannel services within UCB's centralized Omnichannel Hub Own the Hub services roadmap, prioritizing launches and identifying future service needs Ensure Hub performance through KPIs, governance, and continuous feedback mechanisms Manage Hub operating model: intake, forecasting, service level agreements, delivery, and performance reporting Promote efficiency and … scalability via standardization and global process alignment Lead service owners to deliver and optimize services aligned with business and market needs Coordinate services delivered by cross-functional teams beyond direct reporting lines Integrate emerging technologies into services with Digital Technology, Insights to Impact, Marketing, and Analytics Partner with affiliates to ensure Hub services meet needs and drive adoption Interested More ❯

with a well-established IT and Telecoms solutions provider that has been established for 28 years in the South of England, focused on delivering high quality solutions with exceptional service, expertise and integrity. Over the years they have built up a strong reputation and client database as a company they strive for excellence. What's in it for you … services we supply, which include broadband, cloud IT services, telecoms, mobiles, and support and managed solutions. This role is vital in supporting operational efficiency and maintaining the quality and delivery performance we are known for. They have a great sense of teamwork and do a lot as a group. Parking Pension Holidays Progression Discounted products What's involved? Placing … new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and manage monthly More ❯

and diligent account management Revenue Growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational Awareness & Client Expectation Management: Maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively manage customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs Know … to support proactive account development Issue Resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal Reporting: Providing regular updates on account activity, client feedback, and service performance Act as the day-to-day contact for assigned accounts Co-ordinate service delivery and management with internal teams to meet expectations Monitor account performance and … multiple tasks and ensure accuracy in documentation and follow-up Problem-Solving: Proactive approach to identifying and resolving issues Team Collaboration: Ability to work cross-functionally with commercial and delivery teams Solution Acumen: Advanced sales competency of the company’s core private cloud and associated offering portfolio Time Management: Ability to prioritise tasks and manage time effectively in a More ❯

Location: Flexible in Kent -Hybrid Salary/package: £50,000 per annum Contract type: Permanent Hours: Full time Lead the charge in transforming customer experience across two essential community service divisions, where operational excellence meets meaningful impact. As Head of Customer Experience, you'll embed a customer-first culture, drive innovation, and elevate service standards from the frontline … What you'll be doing Develop and lead a unified customer experience strategy across both Landscape Services and CSG Managing Waste. Champion the voice of the customer in all service delivery, operational, and strategic decisions. Lead, coach, and inspire teams to deliver consistent, high-quality customer interactions. Engage with frontline staff through regular early morning floor talks and … site visits to gather insights and improve service. Drive adoption of digital toolsto streamline processes and enhance customer engagement. Monitor service performance using SLAs, KPIs, and customer feedback to identify and action improvements. Support customer retention and growth, working with commercial teams to follow up on quotes and track conversions. Promote a customer-centric culture, contributing to staff training More ❯

of strategic business development and operational management, with 80% of the role focused on driving sales and new business acquisition, and the remaining 20% dedicated to overseeing the operational delivery and Account Management of our Healthcare contracts across the UK. This position will focus on expanding our portfolio by establishing relationships and securing parking and security contracts with Hospitals … security solutions market. Working collaboratively with the leadership team and UK Sector Leads, you'll be responsible for expanding our profile in the sector, developing our talent, and the delivery of our growth ambitions. Key Responsibilities: Business Development Drive new business opportunities in the Healthcare sector by identifying and targeting potential new clients and networks such as Hospitals, clinics … provide innovative solutions with a focus on identifying continuous improvement and growth and upselling opportunities. Effectively manage and maintain an active Account Management pipeline regularly realising Account Management opportunities. Service Delivery Management Oversee the day-to-day operational management of healthcare parking and security services ensuring the seamless delivery of services in line with client expectations and More ❯

opportunity Our Global Tax & Legal Digital Innovation AI Program Assistant Manager will have responsibilities and duties organized around two operational workstreams of the Digital Innovation team's AI program; Service Delivery Transformation and AI Experimentation initiatives. Responsibilities: Service Delivery Transformation Collaborate with GT&L Platforms & Digital Transformation, Chief Technology Office and Global Asset Program CoE to … across a selection of the following skills: Project Management, technology development and prioritization, innovation management, new product ideation, serving in complex, matrixed, or multi-faceted environments, or equivalent. GenAI service delivery transformation and/or client activations. Ability to develop effective relationships at all levels, including senior and executive leadership. Exhibits excellent organization and Program/Project Management More ❯

Department: KCC Contract, Operations, Ready Homes Reporting to: KCC Registered Service Manager Location: Kent (Home-based with daily travel) Contract Type: Permanent Hours of Work: 40 hours per week (Monday - Friday, 8:30 AM - 5:00 PM) Salary: £37,279.00 - £52,302.00 per annum About the Role We're looking for a dedicated and experienced KCC Support Worker Team … Manager to oversee our Kent Support Team. Reporting to the KCC Registered Service Manager, you'll be instrumental in providing high-quality support and positive outcomes for young people leaving care, including unaccompanied asylum-seeking young people. This crucial role involves guiding them through their transition into adulthood and independent living, ensuring they receive the best advice and guidance … prioritize your diary to ensure monthly 1-to-1s and performance reviews are completed. Monitor care plans, workforce plans, and conduct regular audits. Report regularly to the KCC Registered Service Manager and/or the Senior Management Team as required. Manage your time effectively to meet business demands, overseeing a team of support workers across Kent to ensure productivity. More ❯

experienced SAP Solution Architect with a Logistics WM focus to join their growing team. If you are passionate about end-to-end SAP solution architecture-from solutioning engagement to delivery execution-this could be the opportunity for you. As part of their virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple … consecutively for the past five years. Main responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with customers, and third-party partners. Lead solution design, implementation, testing, deployment … and early-life support. Align SAP solutions with the delivery model and industry best practices. Assist in defining clients' SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance SAP offerings and drive More ❯

an experienced SAP Solution Architect with a Logistics WM focus to join our growing team. If you are passionate about end-to-end SAP solution architecturefrom solutioning engagement to delivery executionthis is the opportunity for you. As part of our virtual-first approach, you will primarily work remotely with minimal travel while engaging with clients across multiple industries. At … integration and execution of SAP projects. Key Responsibilities: Develop and cost cross-functional SAP solutions to meet client needs. Support new business pursuits through solutioning, proposal engagement, and project delivery of accepted solutions. Work across multiple clients, providing SAP strategy and advisory services. Foster strong stakeholder engagement with DXC, customers, and third-party partners. Lead solution design, implementation, testing … deployment, and early-life support. Align SAP solutions with DXCs delivery model and industry best practices. Assist in defining clients SAP functional roadmaps and portfolios. Provide expert guidance during periods of change, ensuring alignment with SAP-centric process templates and emerging technologies. Contribute into SAP pre-sales activities, including solution costing and proposal development. Continuously enhance DXCs SAP offerings More ❯

expiry. Monitor compliance with security policies and standards across digital and business teams. Act as the primary point of contact for internal and external audits related to security standards. Service Delivery & Operations: Coordinate the annual standards review cycle, ensuring timely updates and stakeholder engagement. Support the publication and socialisation of new or revised standards to ensure organisation wide … with cross functional teams to embed security best practices into digital processes. Stakeholder & Communications Management: Build and maintain relationships with key stakeholders including the CISO, CIO, architecture teams, programme delivery and business owners. Provide clear, engaging, and relevant communication and training around security standards. Deliver security messaging both in person and virtually, ensuring consistency and clarity. Track policy effectiveness … in it for you? Competitive salary up to £60,000 per annum depending on experience Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your More ❯

work closely with senior stakeholders,acting as a trusted advisor to provide valuable insights and guidance on riskmanagement and control improvements. Your proactive approach will help drivecontinuous improvement in service delivery, compliance, and operationalefficiency. In addition to risk-based auditing, you'llevaluate and enhance internal control frameworks, support strategic initiativesby delivering risk-based recommendations, and leverage data analytics … head office too, which contributes to themeaningful commemoration of those who made the ultimate sacrifice. What we offer 25 days annual leave, rising by 1 day per year of service up to a maximum of 30 Paid public holidays and paid office closure between Christmas and New Year Flexible working arrangements Generous Pension Scheme, with CWGC contributing up to More ❯

test, and document new and amended programs from supplied specifications, adhering to agreed standards. Provide application maintenance and support services, either directly to users of the applications or to service delivery functions. Design or undertake impact analysis of medium-sized solutions or partial solutions within a large established architecture. Schedule and monitor your own work, with minimal need More ❯

domain Excellent verbal and technical communication skills, with the ability to effectively communicate with technical and non-technical colleagues at all levels. Understanding and experience working within the ITIL Service Delivery framework. Technical skills: Cloud Platforms and SaaS/PaaS solutions Application configuration PAS Data Model API Management Policy Administration System configuration Mimecast Performance Testing Patch management, Group More ❯

aligning stakeholder requirements and expectations to category strategy. Helping to identify opportunities, facilitating the strategic sourcing process for new projects and ensure the business achieves the optimal commercial/service delivery mix. Developing relationships with Software suppliers to ensure consistent delivery and value creation while implementing an effective Supplier Relationship Management Program for all relevant suppliers within More ❯

Cyber Essentials Plus Influencing software procurement decisions across ERP, CAD, Simulation, HR, and more Collaborating with R&D and tech leaders to support IT-driven innovation Managing budgets, evaluating service delivery, and presenting to senior leadership Travelling internationally, including to the US, to support IT integration across global operations What You'll Need to Succeed You'll bring More ❯

anticipate their needs, driving the development of tools and interfaces that maximize the utility of ENA's resources. Sustainability and Scalability : Keep abreast of community technological trends and pioneer service innovations to ensure the long-term scalability and sustainability of ENA, and lead infrastructure, operational planning, and service delivery to manage ENA's exponential data growth. Advocacy More ❯

definition, to enhance system functionality and user experience. Strong background in database administration, with a solid understanding of data management principles. Excellent problem-solving capabilities in both technical and service delivery settings. utilise logic and sound processes to analyse information and develop effective solutions. Significant experience in managing competing customer support and project priorities, with a collaborative approach More ❯

in driving process improvements through active participation in IT projects while maintaining robust documentation practices. By collaborating with various teams across different time zones, you will help guarantee consistent service delivery throughout the organisation. Your ability to communicate clearly with non-technical staff members will be key as you conduct user training sessions and troubleshoot complex issues. * A More ❯

communicator: whether it’s a board-level deck or a five-minute floor-walk, you make tech accessible Continuous learner: passionate about legal innovation, AI ethics and best-practice service delivery We are committed to equal opportunity and encourage applications from every background, identity and lived experience. If you’re keen to propel legal services into the AI More ❯

into clear, actionable insights. A proactive mindset and curiosity for emerging technologies and industry trends are key, as you'll play a critical role in recommending innovations that improve service delivery and create lasting organisational value. Applications in the form of a tailored CV and covering letter, highlighting your skills and experience pertinent to the role, should arrive More ❯

relationships Solve client problems and resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance service delivery Maximise customer renewals through user engagement What this offers Working for an industry leading software company who have a fantastic track record of successfully hiring and training More ❯

weekly to review updates, next steps, and actions Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting Collaborate proactively with other departments to ensure seamless service delivery Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern) Key Skills & Experience More ❯

Graduate Support Analyst, Excel, Data Analytics, Data Entry, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and excellent Excel skills, including experience with pivot tables and VLOOKUPs? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer … Service Specialist/Graduate Support Analyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you’ll work closely with a small, collaborative team, using your technical skills to enhance customer … interactions. You’ll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You’ll be joining an innovative organisation delivering cloud-based technology used across multiple industries. With a strong track record of success and More ❯