151 to 169 of 169 Service Delivery Jobs in the South East

Sales Consultant Excellent opportunity for an experienced Technical Pre-Sales professional to join a fast-growing, cloud-led Managed Service Provider operating at enterprise level. Permanent, full-time role based in the Basildon area, with hybrid working considered. Ideal for someone with strong MSP experience who enjoys customer-facing … solution design, technical authority, and working closely with sales and delivery teams. To apply, please email Who is the client? Our client is a rapidly expanding Managed Service Provider delivering secure, scalable, and commercially aligned IT solutions to a diverse customer base. With a strong focus on cloud ...

HaloITSM as our primary helpdesk and ITSM platform – an intuitive, ITIL-aligned tool that empowers fast incident management, SLA tracking, and efficient service delivery. We're looking for a motivated First Line Support Technician to join our team and be the first point of contact for all IT support … while maintaining high customer satisfaction. Using HaloITSM , you'll log, track, and manage tickets efficiently, escalate when needed, and contribute to a smooth-running service desk. Key Responsibilities Ticket Management: Record, track, categorise, prioritise, and document all technical issues and service requests in HaloITSM , ensuring accurate updates ...

clearly defined, and solutions are aligned with organisational objectives. You will work with internal teams, external vendors, and technology partners to support the delivery of business and technology change initiatives across a professional services environment. Key Responsibilities Identify and investigate root causes of business problems to drive sustainable long … industry-standard BA techniques. Design future-state (to-be) processes in collaboration with stakeholders. Manage internal and external stakeholders, including technology vendors, consultants and service providers. Ensure delivered solutions meet business requirements and support the tracking of expected benefits. Additional Responsibilities Facilitate interviews, workshops and other discovery activities ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

focus on Microsoft security technologies. Support improvements to SOC playbooks, documentation and reporting. Help maintain accurate records of incidents to ensure high-quality service delivery. Contribute to team discussions, knowledge sharing, and continuous improvement. Stay informed about new security threats, technologies and best practices as part of your apprenticeship … innovation and robust cyber security. We navigate the complexities of data sensitivity, confidentiality, governance and compliance. We blend strategic insight, depth of technical expertise, delivery and operational excellence to meet the specific requirements outlined. We take a collaborative, one team approach with our clients to drive sustainable change, providing ...

Scheduler Duration 6 Months (may go perm) Location: Pinner Salary: Up to £30,000 Start date : 16th March Are you an experienced Scheduler or Service Coordinator seeking a role with a relatively quick start? About the Role: As a Scheduler, you will be the vital link between the Service … customer service. This role suits someone highly organised, detail-oriented, and able to thrive in a fast-paced environment. Key Responsibilities: Schedule and dispatch service calls Plan and organise preventative maintenance services Create service quotes and keep customers informed of any delays. Answer incoming calls from engineers ...

Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client meetings independently or alongside Relationship Managers as required. Act as a liaison between clients and internal teams … align and enhance service delivery. Sales & Opportunity Development Support Relationship Managers in identifying opportunities to promote Tridents products and services. Assist in preparing proposals, raising quotations, and managing tenders. Proactively identify growth opportunities within existing accounts. Administrative Support Maintain accurate and up-to-date client records, including managing, reviewing ...

discussed Your new company You'll be joining a forward-thinking client based in Hampshire, supporting critical ICT operations that underpin emergency response, Service-wide communication systems, and essential infrastructure. The organisation values professionalism, collaboration, continuous improvement, and delivering high-quality service to internal and external stakeholders. Your … systems, installing cabling and network devices, maintaining accurate records, and providing technical support to users at all levels. You will also contribute to project delivery, support the out-of-hours rota, liaise with 3rd-party suppliers, produce documentation, and may attend operational incidents when ICT support is required. What ...

Software team in the Programmes area of STS Defence, developing and maintaining software throughout the Software Development Lifecycle from requirements elicitation, through to in service delivery. The post will provide technical leadership on software projects for key stakeholders and on software development activities undertaken by the company. This includes … changes through change control process as part of spiral development. Continuous improvement of Software Engineering capabilities, maintaining a leading edge capability Leading the planning, delivery and assurance of software work packages and ensuring software engineering process and best practice followed Oversight, direction and guidance to the allocated project team ...

Role: IT Service Desk Support Lead Regional Salary: £36,000 - £40,500 Location: Southampton and Field-Based Network IT are supporting a growing organisation within the IT & Innovation directorate , seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical support while also leading and developing … able to undertake field-based work. Please only apply if you can accommodate to these requirements. Role Overview As a Senior IT Service Desk Lead , you will act as both a technical lead and line manager for a group of regional 1st line analysts. You will ensure incidents ...

client and provide high-quality technical support across multiple sites. If you enjoy hands-on work, solving technical problems, and delivering excellent customer service this could be the role for you. Duties include: Installing, maintaining and supporting ICT hardware, software and associated equipment. Providing high-quality, customer-focused technical … support to users at all levels. Troubleshooting incidents, resolving technical issues and updating service records accurately. Supporting the installation of racks, cabling, sockets and network-connected devices. Administering systems, contributing to infrastructure support and assisting with project work. Managing ICT equipment lifecycle including deployment, upgrades and decommissioning. Liaising with ...

role will be an initial 3 month contract, paying between £550 - £650/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: Programme Management Agile Delivery (especially in non digital environments … Coaching (Multi disciplinary teams to deliver) Our work involves piloting foundational programmes and place-based initiatives to accelerate mission delivery, support preventative measures, and foster a collaborative environment that encourages continuous improvement and innovation in public. You will build and maintain motivated, collaborative teams, identify and help overcome obstacles ...

decision-making processes and enhance overall efficiency within large, complex systems. The company works with organisations across the UK to help strengthen connectivity and service delivery. Whilst the company has grown significantly, it still retains its start-up mentality, encouraging new ideas, knowledge sharing and team work. The company … week in their central Oxford office. What will I be doing? You will be supporting a team of Account Managers on the delivery of multiple projects. Although your focus will be on a recent large business win, you will also assist with other projects as the business requires. This ...

Manager to lead digital marketing and commerce transformation programmes for enterprise clients across the UK and EMEA. This role sits within a Professional Services delivery team and involves managing the implementation of digital experience and marketing technology platforms , working directly with enterprise customers and system integration partners to deliver … complex transformation programmes. Responsibilities * Lead end-to-end delivery of digital marketing and experience platform implementations* Manage project scope, timelines, risks, and stakeholder communication* Work closely with enterprise clients and cross-functional delivery teams across multiple regions* Coordinate internal technical teams and external partners to ensure successful delivery ...

with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity … inclusion in all aspects of service delivery. Required Skills: NVQ Level 3 in Childrens Social Care and/or equivalent, or willing to work towards one within a set timeframe. Knowledge and understanding of The Childrens Act and Childrens Social Care. Proven experience working with young people ...

customers to ensure their ongoing satisfaction. Collaborate with internal teams to resolve issues swiftly. Supplier Liaison: Maintain robust relationships with suppliers to ensure seamless service delivery. Customer Advocacy & Feedback: Represent the voice of the customer within the organization to influence product and service improvements. Advocate for customer needs … upsell, cross-sell, and renewal opportunities in collaboration with the sales team. Data-Driven Insights: Analyse customer data to make informed decisions and improve service delivery. Develop and maintain reports and dashboards to track customer success metrics. Problem-Solving: Address and resolve customer complaints and concerns effectively. ...

Services function. To assist in resolving tasks, incidents and user operating issues through direct resolution. To assist where necessary in the development, implementation and delivery of systems and services in line with company requirements. To ensure all procedures are documented, maintained and monitored that relate to Support Centre service ...

Join a rewarding not-for-profit organisation as a 1st/2nd Line Engineer, supporting technology operations and ensuring seamless IT service delivery. This permanent role is based in London and offers an opportunity to make a positive impact while utilising your technical skills. Client Details This … systems and processes. Monitor and manage system performance, addressing potential issues proactively. Support the implementation of IT policies and procedures. Deliver excellent customer service and technical guidance to users. Profile A successful 1st/2nd Line Engineer should have: Proven experience in a similar IT support role within ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...