you will collaborate closely with stakeholders to develop and deliver innovative solutions using Oracle ERP and EPM systems. Your expertise will help optimise processes and enhance the company’s servicedelivery, supporting their ongoing growth and success. This role offers a fantastic opportunity to be at the forefront of technological change within a forward-thinking organisation. Proven experience More ❯
london (city of london), south east england, united kingdom
WPR
you will collaborate closely with stakeholders to develop and deliver innovative solutions using Oracle ERP and EPM systems. Your expertise will help optimise processes and enhance the company’s servicedelivery, supporting their ongoing growth and success. This role offers a fantastic opportunity to be at the forefront of technological change within a forward-thinking organisation. Proven experience More ❯
you will collaborate closely with stakeholders to develop and deliver innovative solutions using Oracle ERP and EPM systems. Your expertise will help optimise processes and enhance the company’s servicedelivery, supporting their ongoing growth and success. This role offers a fantastic opportunity to be at the forefront of technological change within a forward-thinking organisation. Proven experience More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Octad Recruitment Consultants (Octad Ltd )
or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in customer support, operations, or servicedelivery Familiarity with automation and AI in customer support is an advantage They have a fantastic work culture with real career progression and a very enticing benefits package. More ❯
being extended) so you must be able to commit to that. Job Purpose: To provide technical support to engineers and internal users, ensuring timely resolution of issues and excellent servicedelivery during core mid-day hours. This role is ideal for someone with strong problem-solving skills, a customer-first mindset, and the ability to work independently within More ❯
AI Data scientist - Python & Azure We are seeking a Data Scientist to join our Data & AI team, supporting internal servicedelivery transformation projects across Tax and Legal. This role is ideal for someone with deep expertise in Python and Azure, and a passion for building innovative generative AI solutions to solve complex business challenges.IR 35 Status - Inside Key More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
CBW Staffing Solutions Ltd
Manager, you will oversee the day-to-day operations of the helpdesk team, ensuring efficient job logging, scheduling, and client communications. You'll play a crucial role in managing servicedelivery across planned and reactive maintenance contracts, acting as the key link between clients, engineers, and internal teams. Key Responsibilities: Lead and manage a team of helpdesk coordinators More ❯
Identify new business opportunities via outreach and networking. Deliver tailored proposals, quotes, and presentations. Negotiate terms and close deals aligned with company goals. Coordinate with internal departments for seamless service delivery. Maintain accurate CRM records of sales and client interactions. Consistently meet or exceed personal and team sales targets. Skills & Experience: Proven experience in sales, account management , or a More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
UK Sports Institute
England functions out of the National Badminton Centre (in Milton Keynes) where players train both on court and in the gym whilst receiving world class coaching and support services. Delivery will be in person, with the possibility of occasional remote working to meet the needs of the sport. Role requirements: A typical week would be Monday to Friday although More ❯
comprehensive technical support to both internal and external customers. Leadership & Teamwork Lead by example and take a hands-on operational approach. Contribute ideas and solutions to improve the teams service delivery. Have a solution lead approach. Support other members of the technical team regarding issues as they arise. Communication Communicate with other relevant departments within Ardo UK and within More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
QBE Management Services (UK) Limited
business case for security initiatives.Location: LondonWork Arrangement: Hybrid or Remote Job Description Your new role: Drive the development and preparation of the Enterprise Information Risk & Security Strategy. Oversee the delivery of enterprise technology initiatives to ensure completion within budget, timescale, and quality. Take the lead on security incidents, managing them and carrying out robust investigations. Build and maintain strong … relationships with business users and teams to ensure servicedelivery meets expectations. Provide information security project consultancy and coordinate security and risk requirements. Oversee the SOC to ensure efficient detection, analysis, and response to cybersecurity incidents Implement and manage data protection strategies to prevent unauthorized access, disclosure, or loss of sensitive information. Manage directly accountable vendor relationships to … risk-based standards such as ISO27001, ISO31000, NIST800, and PCI-DSS. Previous information security experience in a similar role. Regional experience required, global experience preferred. Experience working with outsourced service partners. Why QBE? At My Best? At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Nextech
a trusted advisor - build strong client relationships, understand their goals, and craft solutions that deliver real business impact.* Sell with expertise - collaborate with technical teams to design tailored managed service solutions.* Drive growth - develop and execute strategies, manage pipelines, and exceed sales targets.* Lead deals from pitch to close - prepare compelling proposals, deliver presentations, and negotiate contracts.* Stay ahead … of the curve - monitor industry trends, competitor activity, and emerging technologies.* Ensure smooth handovers - work with servicedelivery and account teams to guarantee excellent client experiences. What We're Looking For * Proven track record in business development, sales, or account management in IT services/MSP space (5+ years preferred).* Solid knowledge of managed services offerings - from More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
a trusted advisor - build strong client relationships, understand their goals, and craft solutions that deliver real business impact. * Sell with expertise - collaborate with technical teams to design tailored managed service solutions. * Drive growth - develop and execute strategies, manage pipelines, and exceed sales targets. * Lead deals from pitch to close - prepare compelling proposals, deliver presentations, and negotiate contracts. * Stay ahead … of the curve - monitor industry trends, competitor activity, and emerging technologies. * Ensure smooth handovers - work with servicedelivery and account teams to guarantee excellent client experiences. ? What We're Looking For * Proven track record in business development, sales, or account management in IT services/MSP space (5+ years preferred). * Solid knowledge of managed services offerings - from More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
The Graduate Project
programmes that support workforce development and long-term career progression. They are now seeking a Client Relationship Manager to build and maintain strong relationships with employer partners, ensuring excellent servicedelivery and growth opportunities. About the Role The Client Relationship Manager will act as the key point of contact for employers and clients, ensuring their training needs are … Act as the main point of contact for clients, providing advice and guidance on training solutions. Identify opportunities to expand existing accounts and develop new partnerships. Work closely with delivery and operations teams to ensure programmes are delivered on time and meet client expectations. Monitor client satisfaction and gather feedback to improve services. Produce reports and updates for senior More ❯
complex queries. Key Responsibilities: - Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee servicedelivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network issues. - Manage network access and provisioning processes for new and existing … as Aruba, Palo Alto and Mitel. - Good understanding of IT technologies including wired networks, wireless networks, telephony, firewall technology and associated peripherals and devices. - Ability to manage third-party service providers effectively. IT Network Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
services. This is a contract role within a high-performing data and AI group, offering exposure to cutting-edge generative AI technologies and the opportunity to contribute to impactful servicedelivery innovations. Key Responsibilities: Design and deploy Python-based AI applications for internal use Conduct R&D on generative AI techniques including fine-tuning, prompt engineering, and retrieval More ❯
following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined servicedelivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with great time management • High levels More ❯
following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined servicedelivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with great time management • High levels More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Citation ISO Certification
essential skills: Client liaison and negotiation skills High levels of computer literacy Ability to use web-based platforms to generate high-quality outputs for submission in line with defined servicedelivery standards Present a positive and professional image to internal and external clients Be highly motivated and able to work with autonomy, with great time management High levels More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Citation ISO Certification
essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined servicedelivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or … navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. Youll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership & Escalation Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent … fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives … across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve More ❯
Trident is a fast growing, value-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to join our leadership team and help shape the future of IT servicedelivery click More ❯
knowledge would be desirable. Keen and enthusiastic engineers who are able to work solely or as part of a small team. Good fault finding capabilities, use of manufacturers tools (service checkers etc). Experience with small installations would be beneficial, however not a necessity. Call out rota which is currently 1 in 9 weeks You must also hold a … do a great job. You will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure servicedelivery at the highest level. You must be flexible and willing to support the team with other site general planned and reactive tasks including client requirements for the More ❯
Employment Type: Permanent
Salary: From £19 to £21.50 per hour Excellent Benefits & Company Van
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and servicedelivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or More ❯