26 to 50 of 155 Service Delivery Jobs in the South East

client is a well-established Managed Service Provider, CRM, and Software Development business, and they’re looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where … oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You’ll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. ...

Position: Service Delivery Engineer (Night Shift) Length of Contract: This role will be on a weekly rolling basis for a period of 3 months (probation) and then extended till March 2027. A weeks notice by either party. Full CRB checks to be done alongside. Hours Per Week … Hours Per Week over Friday/Saturday & Sunday Night. Skill Set Needed: Applications are invited for the post of Service Delivery Engineer on Night Shift, located in the IT Service Desk which provides IT technical support. The position is on site based in Basingstoke and is part ...

growing technology services provider is looking to appoint a Lead IT Consultant to oversee a team of Technical Consultants while ensuring the successful delivery of client projects and consultancy services.This role is ideal for an experienced Lead IT Consultant who combines strong technical understanding with a clear focus … service delivery, leadership, and project oversight. The successful Lead IT Consultant will guide the consulting team, ensure consistent delivery standards, and act as a senior point of contact for key clients.While technical knowledge is important, the primary focus of the Lead IT Consultant will be leading ...

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This is a high-impact role … where you’ll design and optimise processes, manage documentation standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid-market organisations streamline procurement and finance operations. With ...

Technology/Head of Information Systems – IT Strategy, Technology Leadership, Team/Line Management, Stakeholder Engagement, Governance; Management oversight of: Infrastructure/Cloud, Datacentre, Service Delivery, Applications, ERP, Security, Vendor Management, Programme Management; Business Intelligence, ITIL. Permanent, East Kent/Hybrid. £100k - £120k +Car Allowance +Bonus +Benefits (Negotiable … Programmes and the evolution of the IT environment Line and subsequent matrix management of a multi-disciplinary IT team Oversight of the design, delivery and management of all IT systems inc Applications, Infrastructure (Desktop, Server inc Datacentre, Cloud, Networks etc) Oversight of core business systems including enterprise-wide ...

Operations Manager/IT Coordinator/IT Service Delivery Coordinator ITO/ITOM - £60,000 London, West End | Hybrid (3 days in the office, 2 from home) An Engineering/Energy company is seeking an IT Operations Manager to join its London team on a hybrid basis, with … understanding of Office 365 and Azure would be useful. You will ideally have experience in some of the following areas: Managing an outsourced IT service provider Coordinating BAU incidents, escalations, and service reporting Managing or working closely with internal IT teams across Europe and the US Reviewing ...

hour Part-Time 22.20 hours per week Hybrid Working Available We are currently recruiting for an experienced Digital Services Manager to lead the delivery and continuous improvement of digital services within a collaborative local government environment. This is an excellent opportunity for a professional with strong IT Service Delivery, Digital Transformation, and Team Management experience. Key Responsibilities Lead and manage Digital Service Teams including Product Development, Application Support, and Geospatial Take ownership of the live operation of digital services Act as the escalation point for incidents, problems, and service requests Drive service improvement ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely … face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. ...

mobile number and email address are available on my LinkedIn Profile This role is not suitable for candidates whose experience is limited to service delivery, infrastructure operations, or team management without commercial ownership. You must be able to demonstrate: Direct accountability for Tier 1 MSP/vendor performance … large, globally distributed technology estate where a Tier 1 managed services partner (Cognizant) plays a central role in delivery.You will sit above service delivery, owning how it is governed, measured, and optimised. Your mission is to drive performance, challenge suppliers, and optimise cost across a £100m+ technology spend. ...

Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would … thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This ...

Must either have, or the ability to undertake security clearance Currently a team of 3 Release Managers focused on ensuring smooth, reliable, and timely delivery of Releases across 7 customers. Our mission is to bridge the gap between development and operations by managing the entire release lifecyclefrom planning … pride ourselves on: Precision and Quality: Every release is thoroughly planned and validated to minimize risk and maximize stability. Collaboration: We work closely with Service Deliver, Technical SMEs, and customer teams to align priorities and deliver value efficiently. Continuous Improvement: We constantly refine our processes to support faster, safer ...

responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer’s Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local … Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across ...

business, we are committed to helping our people accelerate their careers. Together, we shape evolution. The Opportunity Worldline is looking for a highly-skilled Service Manager to contribute to Worldline’s growth and position in UK rail. When running a UK rail ticket retailing service in Worldline … dynamic, high-performing team that delivers innovative services to the rail industry with a deep understanding of rail processes, systems and data. Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. If you have ...

grow a portfolio of recruitment and workforce solutions across the infrastructure sector. This is a senior leadership role with full accountability for operational delivery, business development, and financial performance across multiple contracts and regions. You will play a key role in driving revenue, improving service delivery … business strategy and growth. The Role You will take ownership of a defined business stream, leading multiple teams and contracts, ensuring performance, growth, and service excellence across all areas. This includes: Driving business growth across existing and new sectors Leading multi-site, multi-client delivery Managing commercial performance ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

Position: Service Delivery Engineer (Night Shift) Length of Contract: This role will be on a weekly rolling basis for a period of 3 months (probation) and then extended till March 2027. A weeks notice by either party. Full CRB checks to be done alongside. Hours Per Week ...

optimise detection catalogues. Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools. Monitoring and ensuring high-quality service delivery from external SOC providers. Automating reporting on security performance and operational metrics. Partnering with technology teams to ensure adequate monitoring across cloud platforms … SaaS, and internal systems. Documenting security processes, tool configurations, and contributing to service delivery documentation. Supporting colleagues with ISO 27001 compliance and KQL-related tasks. What we are looking for: Previously worked as a Threat Detection Engineer or in a similar role. Must have strong expertise in KQL. ...

optimise detection catalogues. Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools. Monitoring and ensuring high-quality service delivery from external SOC providers. Automating reporting on security performance and operational metrics. Partnering with technology teams to ensure adequate monitoring across cloud platforms … SaaS, and internal systems. Documenting security processes, tool configurations, and contributing to service delivery documentation. Supporting colleagues with ISO 27001 compliance and KQL-related tasks. What we are looking for: Previously worked as a Threat Detection Engineer or in a similar role. Must have strong expertise in KQL. ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real … offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate ...

secure environment. This role is integral to ensuring the smooth operation, support, and continuous improvement of managed mobile devices, while also contributing to the delivery of a managed networking service. You will be the face of the business on-site, representing our organisation with professionalism at all times. Working … stakeholders Diagnose and investigate suspected physical device faults Manage inventory of all in-scope mobile devices Advise users on applications outside of the standard service catalogue Create and maintain knowledge base documentation Communicate effectively with customers via phone and email, providing regular updates Handle incoming customer queries, ensuring clear ...

Service Desk Lead Sevenoaks, Kent | Full-Time About the Company Our client is a leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive in a fast … paced digital world. The Opportunity We’re looking for an experienced Service Desk Lead to lead a high-performing support team and drive exceptional service delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering ...

Service Desk Manager Sevenoaks, Kent | Full-Time About the Company Our client is a leading technology and communications provider, delivering innovative solutions across cloud, connectivity, cybersecurity, and IT support. With a strong reputation for reliability and customer excellence, they partner with businesses to help them thrive in a fast … paced digital world. The Opportunity We’re looking for an experienced Service Desk Manager to lead a high-performing support team and drive exceptional service delivery. This is a fantastic opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Front Office Service Manager to lead the end-to-end delivery and continual improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field … ensure these customer-facing services deliver measurable business value, meet agreed performance targets, and offer a high-quality user experience. You will maintain accurate service information in the IT Service Catalogue and ensure all front-office services are delivered efficiently, cost-effectively, and in line with ITIL ...

client is a well-established Managed Service Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where youll oversee … operations, service delivery, and project execution, while also act click apply for full job details ...