251 to 275 of 303 Service Delivery Jobs in the South East

of rail engineering standards, processes and safety regulations. This is a diverse contractor engineering management position and you'll have oversight across different aspects of the contract to include service delivery, engineering compliance, escalations, risk management and the compilation of required documentation and reporting. Role will be on a remote working basis, with occasional travel to offices in More ❯

value. * Act as the go-to contact for your accounts, resolving queries and ensuring client satisfaction. * Support renewals and negotiations, keeping retention rates high. * Work closely with technical and service delivery teams to ensure seamless solutions. * Track your pipeline, report on opportunities, and consistently smash your targets. ?? What We're Looking For * Background in account management, sales, or More ❯

engagement. Onboard, manage, and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to identify needs and propose tailored solutions. Collaborate cross-functionally with technical and service delivery teams. Build long-term, trusted relationships with key stakeholders across accounts. Drive revenue growth through upsell, cross-sell, and channel development initiatives. Provide accurate sales forecasts and More ❯

engagement. Onboard, manage, and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to identify needs and propose tailored solutions. Collaborate cross-functionally with technical and service delivery teams. Build long-term, trusted relationships with key stakeholders across accounts. Drive revenue growth through upsell, cross-sell, and channel development initiatives. Provide accurate sales forecasts and More ❯

and growing a portfolio of fast-paced customer accounts. Success in this role requires strong negotiation skills, resilience, and a dedication to forming effective customer partnerships and ensuring exceptional service delivery. What We Are Looking for: Strong understanding of B2B Sales and the E-Commerce sector Proven track record of achieving new business sales combined with experience in account More ❯

ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM … Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯

ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM … Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM … Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. More ❯

ensuring that systems are reliable, scalable, and aligned with organisational goals. Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM … Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

supports the firm’s operations and strategic goals. Working closely with senior stakeholders, the Solutions Architect will design, implement, and optimise systems and integrations that enhance business processes and service delivery. The ideal candidate will bring strong technical knowledge, an analytical mindset, and the ability to translate complex business needs into practical, scalable IT solutions. Key Responsibilities Develop a … propose effective, secure solutions. Ensure all IT systems comply with security standards and accreditation requirements. Produce and maintain detailed IT documentation and architectural designs. Respond to escalated incidents and service requests when required. Skills & Experience Required Proven experience as a Solutions Architect, Systems Engineer, or similar technical role. Strong knowledge of IT infrastructure, architecture design, and integration methods. Advanced More ❯

group is implementing IFS Cloud and, as part of this programme of work, is now seeking to hire a number of experienced IFS Functional Consultants with strong expertise in Service Management and Warehousing. These positions will play a pivotal role in the end-to end delivery of IFS Cloud, working closely with business stakeholders to design, configure, and … optimise solutions that enhance operational efficiency and service delivery. Key Responsibilities Collaborate with business users to gather and analyse functional requirements for Service Management and Warehousing processes. Design and configure IFS Cloud modules to align with business needs, ensuring best-practice processes and scalable solutions. Conduct fit-gap analysis and prepare functional design documentation. Support all phases of … experience as an IFS Functional Consultant implementing or supporting IFS Cloud (or earlier versions such as IFS Apps 9/10). Hands-on experience configuring and deploying the Service Management and Warehousing modules. Strong understanding of business processes in service operations, field service, logistics, inventory control, and warehouse management. Ability to translate business requirements into functional More ❯

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This opportunity … is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support … responsibilities, this role offers a clear development path into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance More ❯

such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilize remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession and a More ❯

Ensure compliance with GDPR and other relevant regulations. Vendor & License Management - Manage relationships with external IT support providers and software vendors. - Negotiate contracts, monitor SLAs, and ensure cost-effective service delivery. - Maintain accurate records of software licenses and ensure compliance. Strategic Leadership - In conjunction with the partners, develop and execute an IT strategy that aligns with the Firm's … business goals and client service ethos. - Advise Partners on emerging technologies and implement impactful solutions, including AI, automation, and data analytics. - Conduct horizon scanning to identify innovations that enhance operational efficiency and client experience. Project Management - Lead IT projects including system upgrades, software implementations, and process improvements. - Collaborate with internal stakeholders to define requirements and deliver tailored solutions. Training … a culture of continuous improvement and proactive problem-solving. Team Leadership - Supervise and mentor the in-house IT engineer/manager, providing guidance and performance management. - Build a collaborative, service-oriented IT function that reflects the Firm's values. Skills & Experience Essential - Proven experience as an IT Director or Head of IT in a professional services firm. - Strong technical More ❯

most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and capability across the data centre estate. … data centre sites. Working closely with Senior Data Centre Managers, Engineering, Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process … to proactively manage and resolve incidents, ensuring lessons learned are captured and acted upon. Lead detailed root cause analysis of incidents and oversee the implementation of preventative measures. Coordinate service planning and maintenance activities, ensuring minimal customer impact and alignment with business priorities. Collaborate with the Operational Technology Product Manager to identify, implement, and optimise digital tools and automation More ❯

Role Title: Salesforce Financial Services Delivery Lead Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging deep knowledge of how to modernise organisations’ selling, service, and operational functions across all key industries. With expertise across Salesforce’s multi-cloud ecosystem, we help clients transform both their customer experiences and internal operations. You will learn … global team, you'll work with cutting-edge technologies and have the opportunity to develop a wide range of new skills on the job. As a Salesforce Financial Services Delivery Lead you will: Manage the day-to-day delivery of Salesforce projects or workstreams, ensuring work is planned, executed, and governed effectively. Support the definition of scope, milestones More ❯

IT support to users across multiple customer sites. Deliver hardware and software troubleshooting, configuration, and deployment. Assist with project-related IT activities and provide backfill support as needed. Ensure service requests and incidents are resolved in line with SLAs. Maintain accurate documentation and asset records. Collaborate with other IT teams to ensure seamless service delivery. Skills & Experience Required … experience in a deskside or field support role. Strong knowledge of Windows operating systems and Microsoft 365. Good understanding of hardware troubleshooting and peripheral setup. Excellent communication and customer service skills. Full UK driving licence Must be eligible for Security Check (SC) clearance (no criminal records, must have had residency in the UK for 5+ years) Additional Information This More ❯

Employer of the Year 2022. Reporting directly to the Regional Partner and working closely with the Oxford leadership team, you will prioritise new business generation activities and support the delivery of a robust long-term strategy for the studio that will provide opportunities for growth in Oxford and the region. This will include identifying industry trends and opportunities for … and prospective clients. Our benefits package includes Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH) Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loans Cycle to work scheme Virtual GP service Company day out Enhanced learning & development opportunities. … understanding of design project lifecycle and construction project procurement Lead and manage the seamless running of all architectural projects to the highest standard Experience in quality assurance, and client service delivery. Stakeholder Management Excellent presentation skills (Visual, written and spoken) Track record of building lasting relationships with clients and consultants with strong client satisfaction Skilled negotiator with ability to More ❯

leading law firm is seeking a senior IT leader to drive the strategy, management, and evolution of its internal business systems and IT infrastructure. This role blends hands-on delivery with strategic oversight, ideal for someone who can align technology with business goals in a professional services environment. Key Responsibilities: Lead the technology roadmap for practice management, document management … compliance with GDPR, ISO 27001, and regulatory standards; support audits and risk management. Drive IT projects, change requests, and adoption of new tools while defining KPIs for performance and service delivery. Lead a small, high-performing team, providing mentorship and fostering a culture of ownership and continuous improvement. Essential Skills & Experience: 5+ years in IT leadership or enterprise systems … recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at www.gerrrardwhite.com More ❯

agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS In this pivotal role, you will: Lead and inspire a team of People & Culture professionals, driving collaboration, accountability, and innovation. Champion operational excellence across all People … Operations within a complex, fast-paced organisation. Strong HR systems knowledge (ideally including HRIS optimisation and analytics). A continuous improvement mindset, with proven experience streamlining processes and elevating service delivery. Deep understanding of UK employment law and ideally some exposure to European employment frameworks. Excellent leadership and coaching skills - someone who empowers their team to grow, challenge, and … Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy no need to repeat More ❯

supporting an efficient and high-performing sales operation. As a Sales Administrator, youll work closely with Business Development Managers and customers to ensure a seamless sales process and excellent service delivery. Youll manage order processing, maintain accurate customer information, and coordinate with internal teams to support on-time delivery and customer satisfaction. Key Responsibilities: Provide exceptional customer service More ❯

Week 2 - 09:00-17:00) Start Date: Immediate About the Role We are seeking an organised and proactive Senior Helpdesk Administrator to join our busy service operations team on a 6-month fixed term contract. This role is ideal for someone with strong communication and coordination skills who thrives in a fast-paced, customer-focused environment. Key Responsibilities … the first point of contact for all customer enquiries via telephone and email. Accurately log all job details into the internal IT system. Plan engineers' routes in line with Service Level Agreement (SLA) requirements to ensure efficient service delivery. Provide ongoing support to the engineering and parts dispatch teams. Confirm job completion and ensure all relevant updates are … communicated to customers in a timely and professional manner. Requirements: Previous experience in a helpdesk, service coordination, or administrative support role (ideally within a technical or engineering environment). Excellent organisational and multitasking abilities. Strong IT literacy and attention to detail. Confident communicator with a customer-focused approach. What We're Looking For: o Minimum 3 years' experience in More ❯

We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or service desk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level of More ❯

growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you’ll combine people management with technical delivery, taking the lead on architecture, coding, and innovation while supporting the More ❯

Employer description: Richmond & Wandsworth Better Service Partnership is a shared workforce delivering public services across two London boroughs. We are committed to innovation, inclusive, and excellence in service delivery. Our joint workforce enables us to be more resilient, creative, and adaptable, helping our communities thrive in a rapidly changing world. As part of our forward-thinking approach, we … AI), Robotic Process Automation (RPA), and Microsoft Power Platform. This hands-on role will allow you to contribute to real-world innovation projects that shape the future of public service delivery. Responsibilities: Assist in designing, testing, and evaluating AI and automation prototypes. Support the development and documentation of RPA workflows. Conduct research into emerging technologies and present findings. Collaborate More ❯