76 to 100 of 155 Service Delivery Jobs in the South East

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd line role within an MSP Strong ...

Analyst to provide expert analysis and process improvement support across Housing Improvement Programme (HIP) workstreams. This role will play a key part in enhancing service delivery across areas such as safety, quality, compliance, repairs, voids/lettings, leasehold, and tenancy management. You will translate complex regulatory and operational … including safety, quality, compliance, repairs, voids/lettings, leasehold, and tenancy management. Translate regulatory and operational requirements into clear, practical processes, ensuring compliance and service efficiency. Stay informed on emerging regulations, risks, and innovations, providing professional advice and recommendations to senior stakeholders including the Executive Head of Housing, Portfolio ...

Line Support looking for that next step. We are seeking a relationship-focused expert to bridge the gap between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket … enjoy acting as a trusted adviser. We are looking for someone with a strong technical foundation who prefers building long-term relationships over fixing service desk tickets. Either: The MSP Veteran: You understand the pace and multi-client environment OR The Internal IT Professional: You’ve managed ...

scale to deliver successful outcomes in the context of Devolution and Local Government Reorganisation Provide influential and visible leadership across Surrey's wider public service system, shaping cross-boundary strategies and enabling integrated, citizen-focused services across multiple organisations. Champion innovation, emerging technologies and data-driven decision making … posture. Shape and continually evolve the Council's long-term digital, data and technology strategy, ensuring it enables large-scale transformation, efficiency, resilience and service redesign. Lead the Council-wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System-Level Leadership & Cross-Boundary Impact Provide strong ...

finding a clear win theme for Ultima and demonstrate strengths to the customer. Qualify opportunities and assess bid viability, working closely with sales and delivery teams to shape winning strategies. Develop tailored content that aligns with client objectives, clearly communicates value, and differentiates our offering. Facilitate bid kick … writing experience, ideally for technology solutions. Certification to APMP’s Bid and Proposal Management foundation would be a plus. Awareness of structured Project and Service Delivery methodologies such as PRINCE2 and ITILv3 would be advantageous. Qualifications to at least foundation in either would be a benefit ...

visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … sites , providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Spending around 60% of your time on client sites , delivering hands-on engineering ...

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement … across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational ...

management of critical infrastructure within a high-availability environment. Key Responsibilities Lead and manage on-site operations, ensuring 24/7 uptime and service excellence Oversee third-party providers across mechanical, electrical, and security services Manage and develop a team of engineers and technicians, driving performance and accountability … primary point of contact for clients, including during incidents and service disruptions Ensure all maintenance, compliance, and health & safety standards are met Drive continuous improvement across operations, processes, and service delivery Manage budgets, forecasting, and cost optimisation initiatives Oversee capacity planning and infrastructure lifecycle management Requirements 5+ ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

potential pathway into a permanent position. Key Responsibilities: Provide hands-on operational leadership across the Global Cyber Defence Operations team, ensuring consistent, high-quality service delivery across all regions Own the global Security Operations Centre (SOC) performance, driving operational metrics, service quality, and continuous improvement Lead ...

Operations Director MSP (UK-wide) Salary: On application The Opportunity Our client, a leading Managed Service Provider (MSP) specialising in delivering IT services and technical projects to schools nationwide, is seeking an experienced Operations Director . This is a strategic, hands-on leadership role driving operational excellence across service delivery, technical teams, and project delivery click apply for full job details ...

Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth Operational awareness & client expectation management : To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery … Issue resolution : Managing and resolving customer issues efficiently to maintain trust and satisfaction Internal reporting : Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: Achieve personal sales targets assigned by the sales leadership team Act as the day-to-day contact ...

operational involvement across sites. The successful candidate will play a key role in analysing performance data, validating operational information and identifying opportunities to improve service delivery across the contract. Although the role is primarily homebased, the position requires regular travel across the Home Counties and South East … Belt and Green Belt qualifications following successful completion of probation. Key Responsibilities Analyse operational and performance data to identify trends, risks and opportunities for service improvement across the contract. Validate and interpret data from operational systems to ensure accuracy, consistency and reliability of reporting. Produce clear and structured reports ...

virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience ...

/Copilot capabilities This is a great opportunity to shape how a public sector organisation leverages automation, with real impact on operational efficiency and service delivery. ...

structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate … ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including ...

core of everything they do, and the SOC plays a key role in protecting systems, data, and services. Due to continued growth and service demand, they are now looking for a Junior SOC Analyst to join their experienced security team. The benefits Salary up to £50,000 depending … Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service and security reports for stakeholders Contributing ideas to improve SOC processes and service delivery Keeping up to date with emerging threats, trends ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … successful Tech Manager: Manage the team of technicians on a day-to-day basis, including scheduling and ensuring consistently high levels of service delivery to clients Manage and support client IT hardware, software, and network infrastructure. Actively support and manage the onboarding of new clients, taking ownership ...

centred on investment-backed lending and retail savings, utilising cutting-edge technology including Thought Machine Vault and Salesforce, with a digital-first, AI-augmented service model. The Role The Head of Operations will initially design and build all customer-facing operational processes, financial crime workflows, and credit operations capabilities … ahead of regulatory approval. Post-launch, the Head of Operations will transition to governing service delivery, ensuring operational excellence, regulatory compliance, and customer outcomes meet the standards required of a newly authorised bank. Key Responsibilities of the Head of Operations: Design and build customer operations capabilities from inception ...

Benefits The Opportunity We are seeking an experienced Technical Manager (MSP Build Lead) to take ownership of building and scaling a brand-new Managed Service Provider (MSP) offering. This Technical Manager (MSP Build Lead) role offers a rare opportunity to join at the ground level, starting with a small … portfolio of local clients while shaping the strategy, infrastructure, and long-term growth of the MSP function. Alongside technical delivery, you will play a key role in client engagement, bringing technical credibility to conversations and supporting early-stage business development. Key Responsibilities Manage multiple client IT environments (on-premise ...

Benefits The Opportunity We are seeking an experienced Technical Manager (MSP Build Lead) to take ownership of building and scaling a brand-new Managed Service Provider (MSP) offering. This Technical Manager (MSP Build Lead) role offers a rare opportunity to join at the ground level, starting with a small … portfolio of local clients while shaping the strategy, infrastructure, and long-term growth of the MSP function. Alongside technical delivery, you will play a key role in client engagement, bringing technical credibility to conversations and supporting early-stage business development. Key Responsibilities Manage multiple client IT environments (on-premise ...

recruiting for a Service Desk Engineer to join a growing IT services team based in Waterlooville. This role sits at the heart of the service delivery function, providing first-line technical support and ensuring customers receive a structured, reliable and professional IT support experience. This ...

ongoing development and maintenance of the firm's technology systems. The IT Support Apprentice will be responsible for the following duties: IT Support & Service Delivery: Provide first-line technical support via phone, email, and in person Diagnose and resolve hardware, software, and network issues Log and track support … government and charities. We pride ourselves on having a professional approach in a friendly environment and are proud of our record in excellent client service, just ask our clients! We know our strength and success is because of our people and the continuous efforts they make to deliver ...

retail and supply chain estate. You’ll influence infrastructure improvements, support store change activity, and work closely with third party suppliers to maintain high service standards. If you bring experience in IT service delivery, an understanding of infrastructure environments, and a people-first leadership style ...