76 to 100 of 173 Service Delivery Jobs in the South East

line with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns … date with the latest security threats and trends Research and develop understanding of security as a discipline Shifts throughout 24/7 SOC Service Delivery Qualifications: CISMP, CompTIA Security+ or other technical certifications desired Experience: 3+ years experience in SOC, or related technical field Understanding of the following ...

modern, cloud-first global estate. This is a senior, hands-on role where you'll combine technical leadership, architecture-level troubleshooting and project delivery whilst playing a key part in major infrastructure programmes, migrations and platform modernisation initiatives. What You'll Do: Act as the senior technical lead … alongside PMO teams Lead 3rd-line support across cloud, data centre, network and unified communications platforms Drive continuous improvement across monitoring, security, automation and service management processes Provide design input and technical governance across new and existing infrastructure initiatives Support on-call and escalation processes as part ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Working pattern is Monday to Friday, 8:00am-17.00pm, 8.30am - 17.30pm and 9am -18.00pm - on a rota basis Hybrid after … part of our customer and field operations team. In this role, youll be the central point of contact for customers and engineers, delivering exceptional service and support across phone, email, portal, and chat. Youll manage work orders, schedule and optimise engineer visits, provide updates, and resolve escalations efficiently. Your ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … driven, and possess proven technical expertise within the IT Managed Service sector. This role would suit someone eager to bring fresh ideas, with a strong desire to progress their career by taking on increased responsibility and developing into a future industry leader. Main Responsibilities for the successful Tech Manager ...

evolving it capability in line with its strategy. Responsibilities will include: In this role, you will have end-to-end accountability for delivering complex service contracts, ensuring our clients achieve the outcomes that matter most. Oversee software engineering programmes and projects, ensuring alignment with client needs and business objectives. … Lead and own all aspects of service delivery, including contract performance and reporting. You will lead on shaping strategic client relationships and work within Heads of Capability across the group to manage the pipeline and enhance service offerings to meet market needs Reporting into the board ...

fantastic opportunity to work in a collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote … Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware ...

site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement … standard in a timely fashion to meet and exceed our contractual obligations and maintain the reputation of the company. Manage the timely and consistent delivery of all desktop audits and other related programmed works. Manage the electronic import (and Import failures) process of LGSR and other related data. Manage ...

Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage … transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI’s and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Estate – 2019-2025 Azure Cloud End User Compute M365, Teams Active Directory, Exchange on-line Network Cisco, SD-Wan, Firewall, AV equipment JIRA/Service Tools Agile/Scrum methodologies Please note that the IT Infrastructure Team Leader is an immediate start, but you will need to go through ...

incidents Leading infrastructure projects across upgrades, migrations and integrations Supporting business change initiatives, including the integration of existing environments Working closely with engineering and service delivery teams to keep operations aligned Proactively monitoring systems and addressing risks before they impact the business Driving continuous improvement across infrastructure tools … people management with experience leading IT teams. Strong hands-on knowledge of Microsoft Azure, Microsoft 365 and hybrid Active Directory Demonstrated ownership of project delivery across all phases, including planning, execution and post-implementation support Solid networking expertise across LAN, WAN and SD-WAN Experience with virtual desktop platforms ...

managing the lifecycle of end-user devices (EUDs). Your expertise will be instrumental in delivering exceptional ICT services that meet our strict Service Level Agreements (SLAs). Key Responsibilities: Provide expert technical support for EUDs, ensuring service requests are handled efficiently within agreed SLAs. Maintain accurate … optimise device usage. Oversee the end-to-end lifecycle of devices-from evaluation to disposal-while prioritising supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively ...

Technical Operations Manager - Service & Environment Management - Farnborough, Hampshire (2 days per week on site) - £450-£500 per day inside IR35 I am working with an exclusive client within Financial Services who are looking for a IT Technical Operations Manager who will be responsible for analyzing, documenting, and improving business … service processes across the organization click apply for full job details ...

firewall security. •Troubleshoot network connectivity incidents (this includes routing, switching and security). •Build, configure and maintain network infrastructures as per best practices. •Identify service improvements to reduce risk and improve stability. •Producing high quality implementation scripts, test plans and change controls for all network changes •Respond to real … time alerts and dashboards for networking resources to detect service-impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance •Investigate and resolve incidents escalated from ...

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems … faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance ...

lead a talented team and drive innovative solutions across the organisation! Benefits 5 days annual leave, plus bank holidays (rising annually after 2 years' service) Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year Generous … Oracle functionality across its departments in Finance, Procurement, HCM and Recruitment and are looking for a specialist to join to develop and improve the service and ensure its efficiency. Key Responsibilities: Strategic Partnership: Collaborate with business and operational teams to elicit requirements and ensure alignment with organizational goals. Daily ...

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support … hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage ...

operations spanning the US, EMEA and APAC, the firm delivers strategic and technical services across a diverse client base in sales, marketing and customer service automation. As the business accelerates through organic growth and international M&A, they are seeking to recruit a proven Interim COO to support scalable … high-quality delivery and operational excellence. The Person & The Role The Interim COO will need specific knowledge around Adobe/Salesforce capabilities and data automation. Understanding the front of office landscape in a rapidly expanding digital consultancy environment is also critical. You will need to be able to deliver ...

Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions … businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery ...

Contract Clearline Recruitment are recruiting on behalf of our client for a Senior Administrator to join their Shoreham based team, supporting the coordination and delivery of telecoms services including data and voice provisioning. Key Responsibilities Coordinate end-to-end service delivery from order through to handover … inboxes, calls and daily task queues, meeting agreed deadlines Identify, escalate and track issues through to resolution Provide cover for colleagues and support continuous service improvement Skills & Experience Strong administrative background with excellent customer service skills Telecoms experience highly advantageous Highly organised with strong attention to detail Confident ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...