Job Title: ServiceDelivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a ServiceDelivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance More ❯
Job Title: ServiceDelivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a ServiceDelivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance More ❯
scale with us. As the senior operational leader in the market, you will: Execute day-to-day operations — directly leading partner and client onboarding to set the standard for service excellence. Build the playbook for scale — designing processes, systems, and KPIs that form the foundation of our global expansion.. This role has the clear scope to grow into a … media owners and programmatic partners, ensuring they are onboarded successfully with Veridooh. Own, develop and document best practices for partner onboarding, integrations, ongoing relationship management and support. Client Onboarding & ServiceDelivery Personally lead operational onboarding for major global media agencies and direct clients. Map and document campaign workflows, proposing best-in-class solutions powered by technology. Partner with … leading the onboarding and training of new team members. What You'll Bring Industry Experience: Significant experience (typically 7–10 years) in ad-tech operations, technical account management, or service delivery. Experience in out-of-home (OOH) media is strongly preferred. Execution Mindset: A hands-on builder who thrives in a “ground zero” environment — equally comfortable running onboarding processes More ❯
scale with us. As the senior operational leader in the market, you will: Execute day-to-day operations — directly leading partner and client onboarding to set the standard for service excellence. Build the playbook for scale — designing processes, systems, and KPIs that form the foundation of our global expansion.. This role has the clear scope to grow into a … media owners and programmatic partners, ensuring they are onboarded successfully with Veridooh. Own, develop and document best practices for partner onboarding, integrations, ongoing relationship management and support. Client Onboarding & ServiceDelivery Personally lead operational onboarding for major global media agencies and direct clients. Map and document campaign workflows, proposing best-in-class solutions powered by technology. Partner with … leading the onboarding and training of new team members. What You'll Bring Industry Experience: Significant experience (typically 7–10 years) in ad-tech operations, technical account management, or service delivery. Experience in out-of-home (OOH) media is strongly preferred. Execution Mindset: A hands-on builder who thrives in a “ground zero” environment — equally comfortable running onboarding processes More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and ServiceDelivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software … releases, fostering a culture of continuous improvement, and enhancing the overall servicedelivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business. Our client's office is based in Brighton More ❯
Overview ROLE PURPOSE: Responsible for the efficient and effective works delivery of Council's Vehicle Crossover programme and full service from application right through to the implementation of Domestic and Heavy-Duty crossover requests received by the Council Responsibilities People Management To ensure other team members receive the appropriate level of communication to maintain engagement with the Council … s vision, priorities and activities. To effectively manage and coordinate any direct reports. Ensure both individual and team accountabilities to deliver the outcomes required by the service are fully understood and delivered. Support a culture that ensures a reputation for innovation, creativity and development. Ensure compliance with key policy and procedure in areas such as health & safety, equalities and … and maintain relationships with internal and external suppliers. Establish an effective internal network, meeting and communicating directly with other Council staff and suppliers to support the efficient development and delivery of the Highways Programme. Maintain and develop effective professional networks that will add value to the work of the Council in that it is viewed as an influential and More ❯
with the ability to discuss product solutions with clients - with experience in payroll solutions, MSP frameworks, and associated digital or Tech-enabled services. A working understanding of resourcing and servicedelivery models is advantageous, as is familiarity with HR services such as direct recruitment and staffing. The ability to effectively manage both commercial and technical stakeholders will be … proficiency in English (working language). Preferred Knowledge of tech-enabled market. Understanding of HR services such as direct recruitment and staffing solutions. Familiarity with digital or Tech-enabled servicedelivery models. Experience negotiating with technical as well as commercial stakeholders. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover More ❯
Hertfordshire, South East, United Kingdom Hybrid / WFH Options
LEMONCLOUD RECRUITMENT LTD
and leading the operational framework that will drive their next phase of success. This is a pivotal leadership role. The Operations Director will own all aspects of our operational delivery covering service, logistics, support, HR, finance, and internal processes. Youll be the glue between commercial ambition and operational execution, ensuring we scale sustainably and profitably. The Benefits Package … from home from time to time Mon Fri 9:00am 17:00pm Flexi-time available The Responsibilities: Operational Setup & Leadership : Build and scale core functions including our new warehouse, service centre, and configuration team Team Development : Structure and lead teams across Sales Operations, Technical Support, Managed Services, HR and Finance Process & Service Excellence : Drive service performance, OTIF … operational KPIs, controls, and reporting frameworks aligned to business targets The Skills & Requirements: Proven experience in multi-disciplinary operational leadership roles (Director/GM level) Track record in scaling service/ops functions within high-growth or transformation environments Strong background in supply chain, warehousing, and technical servicedelivery Practical, hands-on leader with strategic thinking and More ❯
Service Desk Manager Package of £55-60k Benefits, London Bench IT are looking to onboard a Service Desk Manager to join a large corporate client of ours based in the city of London. The successful candidate should have the skills and experience included below; Day to Day team management of IT Support Engineers. Maintain high satisfaction levels … and meet or surpass agreed service level agreements. Management and Performance Reporting, monitor and report on agreed SLA's. Ensure all support activities meet or exceed these agreements, maintaining high standards of servicedelivery through effective team management. EUC technical skill set: Windows 10/11, Active Directory, O365, Intune Collaboration with other peers in different regions. … Focus on service and continual service improvement. Ensure support teams consistently exceed customer expectations. Insurance/Financial Services experience is desirable but not essential. Service Desk Manager Package of £55-60k Benefits, London More ❯
Service Coordinator Salary: £23,000 - £28,000 (depending on experience) Our client is a global leader in advanced marine electronics and integrated solutions, with a strong reputation for delivering cutting-edge technology and exceptional support services. Their portfolio covers a wide range of sectors, from commercial shipping and offshore industries to luxury yachts, security systems, and environmental monitoring. Products … include navigation systems, sonar, radar, fish finders, and safety technologies trusted worldwide. They are seeking an organised, proactive, and motivated Service Coordinator to join their team in Havant, Hampshire . This is a pivotal role, ensuring seamless coordination of service activities and maintaining outstanding customer support across an international client base. Reporting to the Service Coordination Manager … you'll take ownership of service requests and see them through from initial enquiry to successful completion. Key Responsibilities Arrange and coordinate engineers to attend vessels and onshore sites worldwide for installation, maintenance, and repairs. Manage the complete service cycle: customer enquiry, quotation, follow-up, order acceptance, scheduling, completion, and invoicing. Monitor and record recurring technical issues, ensuring More ❯
Service Desk Lead – MSP | Brighton | Up to £42K DOE I'm partnering with a growing Managed Service Provider (MSP) in Brighton who are on the lookout for a Service Desk Lead to join their team. This is a hands-on leadership role where you'll be managing the flow of day-to-day service desk operations … acting as a technical escalation point, and mentoring junior engineers - while still rolling up your sleeves to stay technical. The Role Lead and manage daily operations of the service desk (1st–2nd line engineers) Act as the escalation point for complex 2nd Line issues Ensure SLAs and KPIs are consistently met Coach and develop junior engineers through knowledge sharing … Coordinate workload, ticket prioritisation, and client communication Collaborate with senior technical staff on escalations Spot opportunities to improve processes and servicedelivery Stay hands-on with technical support and troubleshooting Tech Stack/Skills We're Looking For Strong MSP or multi-client environment experience ( essential ) Solid 2nd Line support background with mentoring or team lead exposure Confident More ❯
Field Service Team Leader - Audio Visual London: £45,000 - £50,000 + Benefits Excellent opportunity for an experienced Field Service Team Leader - Audio Visual to manage and develop a team of AV Field Service Engineers. You'll act as a technical escalation point, ensure fault resolution to the highest client satisfaction, and drive service improvements across … projects and contracts. What you'll do: Lead, mentor, and train Field Service Engineers. Oversee service contract mobilisations and project handovers. Handle client escalations and advanced fault diagnostics. Contribute to service strategy, documentation, and process improvements. Carry out surveys, small works installations, and occasional European travel. What we're looking for: Strong technical knowledge in AV/… organised, and detail-focused. Leadership skills with experience managing remote teams. This is a fantastic opportunity to join an established AV services provider and make a real impact on servicedelivery and operational excellence. Apply now to take your career to the next level More ❯
developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as an escalation point for the Service Desk team, Occasional visits to customer sites will be required. The company is growing rapidly through acquisitions and with a career pathway to work your way into a Senior … exciting time to join. Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT ServiceDelivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support More ❯
South Central Ambulance Service NHS Foundation Trust
Job summary An exciting opportunity has arisen within the Digital team at South Central Ambulance Service NHS Foundation Trust for an experienced ICT Infrastructure Technician to support the implementation of a new Computer-Aided Dispatch (CAD) system. We are seeking a technically skilled, motivated and adaptable individual with strong infrastructure experience and excellent problem-solving, communication and organisational skills. … sites, working closely with a selected supplier and internal teams. The post holder will play a key role in the Trust's digital transformation journey, contributing to the successful delivery of the Fit for the Future Programme, which aims to modernise and future-proof our digital capabilities while ensuring the CAD system is resilient, secure, and aligned with operational … About us Benefits we offer: Full training and a range of courses which you can book locally. Holiday entitlement of 27 days, rising to 29 days after 5 years' service and 33 days after 10 years' service, plus an additional 8 days bank holiday (pro rata for part time). Automatic enrolment into the NHS Pension Scheme. Access More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
IT Service Desk Team Leader/Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing systems, is required for a well-established IT Services Company based in the City of London. SALARY: £45,000 - £50,000 per annum DOE Benefits (see below) LOCATION … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a results-driven and strategic IT Service Desk Team Leader/Help Desk Dispatcher with experience in a similar IT dispatcher or helpdesk team leader role, exceptional organisational and communication skills, and proficiency in helpdesk ticketing … systems. As the IT Service Desk Team Leader/Help Desk Dispatcher you will play a critical role in ensuring the efficient operation of our IT service desk by managing the flow of support tickets and coordinating the activities of the support team. This individual will focus on prompt and effective resolution of IT tickets, distributing them to More ❯
Service Express is a renowned industry leader in data centre solutions, excelling in multivendor maintenance, hybrid cloud, and managed infrastructure services. With a commitment to delivering exceptional customer experiences and cutting-edge technology solutions, they are seeking passionate and motivated individuals to join the team as an IT Apprentice! The Operations Analyst provides IBMi and Intel Level 1 support … for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … in the Job: Proactively resolve 1st line and, where possible, 2nd line level incidents, ensuring timely escalation when necessary. Maintain high levels of call ownership, ensuring incidents, changes, and service requests are resolved efficiently and aligned with SLAs Utilise ITSM tools to track and update incidents, keeping stakeholders informed on progress Ensure compliance with processes and procedures to deliver More ❯
Service Engineer Team Leader Location: Surrey/London Salary: Up to £55,000 + Car Allowance + Benefits I'm working with a respected client in the [engineering/technical services/manufacturing] sector who are seeking a Service Engineer Team Leader to join their team. This role is a fantastic opportunity for someone with strong technical expertise … and leadership skills who enjoys a mix of hands-on work and team management. The Role: Lead and support a team of service engineers across the region. Oversee servicedelivery, ensuring all work meets high standards of safety, quality, and efficiency. Provide technical guidance and act as the escalation point for complex service issues. Drive performance … training, and development of the team. Manage schedules, workloads, and ensure customer commitments are met. About You: Previous experience as a Service Engineer with team leadership or supervisory responsibilities. Strong technical knowledge within crestron, extron, microsoft teams and qsys. Excellent problem-solving and organisational skills. Confident communicator with the ability to motivate and support others. Full UK driving licence More ❯
Service Engineer Team Leader Location: Surrey/London Salary: Up to £55,000 + Car Allowance + Benefits I'm working with a respected client in the [engineering/technical services/manufacturing] sector who are seeking a Service Engineer Team Leader to join their team. This role is a fantastic opportunity for someone with strong technical expertise … and leadership skills who enjoys a mix of hands-on work and team management. The Role: Lead and support a team of service engineers across the region. Oversee servicedelivery, ensuring all work meets high standards of safety, quality, and efficiency. Provide technical guidance and act as the escalation point for complex service issues. Drive performance … training, and development of the team. Manage schedules, workloads, and ensure customer commitments are met. About You: Previous experience as a Service Engineer with team leadership or supervisory responsibilities. Strong technical knowledge within crestron, extron, microsoft teams and qsys. Excellent problem-solving and organisational skills. Confident communicator with the ability to motivate and support others. Full UK driving licence More ❯
Service Desk Coordinator London IT Support Firm £35,000 to £45,000 (dep exp) IT Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve servicedelivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯
london (city of london), south east england, united kingdom
Front FM Recruitment
Service Desk Coordinator London IT Support Firm £35,000 to £45,000 (dep exp) IT Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve servicedelivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯
Service Desk Coordinator London IT Support Firm £35,000 to £45,000 (dep exp) IT Service Desk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things … for all incoming support queries Log and monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests and interventions Support reporting … activities to help identify trends and improve servicedelivery About You Previous experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll More ❯
Job Title: Senior Platform Delivery Lead (BPMN & DMN Orchestration Platform - Camunda) Location: London (3 days a week on-site) Contract Length: Until 31/03/2026 (possibility for extension) Working Pattern: Full Time Rate: Highly competitive rate available for suitable candidates Join Our Team! Are you ready to lead the charge in delivering innovative BPMN & DMN solutions? Our … client is seeking a passionate Senior Platform Delivery Lead to architect, build, and implement a cutting-edge BPMN & DMN Orchestration Platform based on Camunda. This is your chance to make a significant impact in the financial sector while working in a dynamic Agile DevOps environment! Purpose of the Role: Architect and Build: Take the reins in designing and implementing … a new BPMN & DMN Orchestration Platform. Manage Delivery: Oversee Agile DevOps delivery of platform engineering resources to enable seamless automation capabilities across the EMEA region. Required Skills and Experience: Experience in implementing Camunda into enterprise DevOps platforms and integration with on prem and cloud-based architectures is essential. Experience in implementing BMPN and DMN based engines for business More ❯
Hoddesdon, Hertfordshire, South East, United Kingdom
InterQuest Group (UK) Limited
Our client is seeking an ICT Service Desk Manager to lead a team of six 1st Line Engineers, ensuring the delivery of high-quality, customer-focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident … request, and change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding … responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The manager will monitor service desk performance, champion a customer-first approach, and ensure compliance with ITIL-aligned processes, security standards, and audit requirements. They will also work closely with Infrastructure, Field Support, and More ❯
contributing to complex IT solutions. The successful candidate will be confident in client communication, technically skilled across multiple IT domains, and able to lead and support engineers in project delivery and service desk operations. ELIGIBLE APPLICANTS: (O) Eligible visa: Permanent residence, Spouse, Partner (X) NOT eligible: YMS, Graduate, Student visa, Requiring visa sponsorship TYPE: Hybrid style VISA SUPPORT … Conduct integration tasks for small-to-mid-sized projects (on-site/off-site) Perform environment assessments and create site manuals Identify risks and mitigation strategies Transfer knowledge to service desk engineers Ensure all recommendations comply with customer IT policies Lead and support engineers within the team Service Desk Support Provide 1st–3rd line technical support to customers … customer systems on-site and remotely Update licenses, run inventory, and maintain documentation Register manufacturer support services (e.g., Care Packs) Third-party & Customer Management Manage vendor relationships and control servicedelivery Represent customers with third-party vendors Maintain strong customer relationships and ensure satisfaction Pre-sales & Internal IT Assist sales team in pre-sales activities and prepare proposals More ❯
solutions that drive seamless workflows and unlock real value for both customers and employees. What you'll do Develop and deliver ServiceNow workflow applications, including: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, onboarding, workplace servicedelivery Design modern user experiences using ServiceNow's Experience Layer, UI More ❯