26 to 47 of 47 Service Management Jobs in the South West

arrays, administering backup & replication, managing Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving issues across servers, storage, and backup … data and maintain business continuity. Youll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. Youll also contribute to service stability and continuous improvement by identifying root causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server infrastructure administration and third-line … vCenter) Hands-on expertise with HP storage platforms(e.g. 3PAR, Primera, Alletra) Solid working knowledge of Veeam Backup & Replicationfor backup and disaster recovery Understanding of change, incident, and problem management processes Desirable experience Experience with Windows Server roles such as DFS, and DNS Familiarity with performance monitoring and capacity planning for storage and backup systems Experience developing automation or More ❯

anti-malware, mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. … and respected by peers. Ideally holds a relevant technical degree or equivalent (especially if earned through work-based routes). Bonus/Could-Have Able to contribute to future service design and offer development. Capable of speaking to heads of schools in practical, relatable terms about the art of the possible. Could grow into a Technical Director interested in More ❯

administering backup & replication, managing Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. You’ll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How you’ll support us You’ll provide dependable third-line support, diagnosing and resolving issues across servers, storage … maintain business continuity. You’ll take ownership of maintenance schedules, patching, and change activity, ensuring that our infrastructure remains secure, resilient, and well-documented. You’ll also contribute to service stability and continuous improvement by identifying root causes, implementing permanent fixes, and helping to optimise performance and reliability. Essential experience Proven experience in server infrastructure administration and third-line … Hands-on expertise with HP storage platforms (e.g. 3PAR, Primera, Alletra) Solid working knowledge of Veeam Backup & Replication for backup and disaster recovery Understanding of change, incident, and problem management processes Desirable experience Experience with Windows Server roles such as DFS, and DNS Familiarity with performance monitoring and capacity planning for storage and backup systems Experience developing automation or More ❯

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation … and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service More ❯

and creative problem-solving to define, evaluate alternatives, and communicate solution architectures that meet functional and non-functional requirements while integrating effectively within their environments. Supporting project, programme, and service managers in developing and delivering transformation and operational plans that implement solution architectures and services, while proactively identifying and mitigating risks. Translating solutions into high-level designs for engineering … and high availability solutions. Knowledge of Microsoft Windows Server and Group Policy; Security Enforcing technologies and secure gateway solutions providing interconnectivity to external 'untrusted' networks. Knowledge of ITIL based Service Management technology and processes Requirements analysis and solution design experience. Experience of the complete systems development lifecycle from requirements/design through to operation/maintenance including transition … to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a More ❯

in working within complex or high-security environments Desirable Experience: Experience implementing CI/CD pipelines within DevOps environments Familiar with DevOps practices, including Git branching strategies and release management Skilled in secure network design and configuration of IPv4 routers and firewalls Proficient in administering Linux or Windows servers in large enterprise settings Experience with centralised configuration management tools like Ansible or Puppet Comfortable using agile collaboration tools such as Jira and Confluence Knowledge of Agile delivery frameworks, including Scrum and SAFe Understanding of ITIL-based service management practices To be Considered: Please either apply by clicking online or emailing me directly at henry.clay-davies@searchability.com For further information please call me on More ❯

innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Description Job title: SAP Quality Management Consultant Location: Flexible with travel when required Salary: Circa £65,000 - £70,000 DOE Your new role Here at Hitachi Rail we have a unique opportunity for an experienced … SAP Quality Management Consultant who will support the business through the day-to-day management of the SAP Platform applications. This role operates in a fast-paced environment with regular collaboration with both internal and external stakeholders. Key responsibilities Provide 2nd/3rd line support for incidents reported to the service desk in line with SLA. Design … MM/WM/PP Modules QM Inspection Plans, Lot Inspections, Results Recording Quality Notifications QM Master Data QM Inspection Methods Project Stock Serialised/Split Valuation Materials Batch Management Good understanding of integration with other SAP modules. Completed at least 3 significant full systems implementation lifecycles. Completed solution configuration for primary module. Operated in multi-project, matrix managed More ❯

and maintained cybersecurity strategies aligned with industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and root cause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM … and ITIL-based service delivery. All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business continuity Develop and implement a cybersecurity strategy for all customers, ensuring compliance with industry standards and best practices. Design and build secure user devices, including PC More ❯

and API-driven integration Broad understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting or advisory roles Understanding of More ❯

and API-driven integration Broad understanding of enterprise systems and digital platforms Background in Defence Support engineering or logistics environments Knowledge of Defence Digital principles, including networks, cloud, operational service management, cyber operations, and IDAM Strong stakeholder management and communication skills Ability to work collaboratively within cross-functional teams Experience in consulting or advisory roles Understanding of More ❯

technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving mindset More ❯

Key requirements Experience as a support analyst, with a focus on Customer Engagement or Finance and Operations Microsoft Dynamics 365 certifications are desirable. Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Ability to be flexible, multi-tasking and organise priorities in a fast-paced work environment, while maintaining a high level of … focus and accuracy. Comfortable with Information Technology Service Management (ITSM) systems and processes. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders/customers. Desirable requirements SQL/Azure SQL knowledge. Knowledge of Power Platform, including Power BI, and Azure infrastructure and technologies. Appreciation of Information Technology Infrastructure Library (ITIL). Benefits When you join Renishaw More ❯

Job Overview The IT Change-Ordinator role is an administration role to support the IT Change Manager in the ensuring the Mitie Change Management process is followed to evidence that all proposed changes to the Mitie IT production environment are fit for purpose. Main Duties Reviewing submitted RFCs (Request for Change templates) to ensure all information required is provided … a weekly list of changes for review at the IS RFC Review meetings and attend the meetings to document actions as discussed Preparing reports/statistics using the change management database reporting function Manage the IT Change Mailbox in conjunction with the IT Change Manager Attend various meetings to provide information and status updates on RFCs Identifying potential candidates … Experience of working in a high-pressure environment Good working knowledge of Office 365 Able to attend the Bristol office one a week Experience of working within IT Change Management (desirable not essential) Experience in working with an outsourced 3rd Party IT support provider (desirable not essential) Experience in ServiceNow (IT Service Management tool) (desirable not essential More ❯

operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls, Zero More ❯

engineers solving complex cross-domain challenges inside government organisations decided to take things further — and TwinStream was born. Our mission? To deliver technical excellence, operational reliability, and exceptional client service for some of the UK’s most high-profile government projects. Now, we’re growing — and we’re looking for a Site Reliability Engineer (SRE) who’s ready to … cloud solutions to keep us ahead of the curve Expand your expertise across diverse technical domains and architectures What You’ll Bring: Proven experience with Azure and modern infrastructure management tools (Ansible, Chef, etc.) Strong hands-on experience with Terraform, Docker, and Kubernetes/OpenShift/Docker Swarm Deep understanding of CI/CD pipelines (e.g. Jenkins), monitoring tools … network security protocols Familiar with AWS services (EC2, S3, Lambda, RDS) Bonus points if you have: Experience coding in Python, Java, or Go Knowledge of cross-domain technologies or service management environments Hands-on experience applying observability patterns and building availability metrics Why You’ll Love Working Here: 8% employer pension contribution — invest confidently in your future Private More ❯

engineers solving complex cross-domain challenges inside government organisations decided to take things further and TwinStream was born. Our mission? To deliver technical excellence, operational reliability, and exceptional client service for some of the UK s most high-profile government projects. Now, we re growing and we re looking for a Site Reliability Engineer (SRE) who s ready to … cloud solutions to keep us ahead of the curve Expand your expertise across diverse technical domains and architectures What You ll Bring: Proven experience with Azure and modern infrastructure management tools (Ansible, Chef, etc.) Strong hands-on experience with Terraform, Docker, and Kubernetes/OpenShift/Docker Swarm Deep understanding of CI/CD pipelines (e.g. Jenkins), monitoring tools … network security protocols Familiar with AWS services (EC2, S3, Lambda, RDS) Bonus points if you have: Experience coding in Python, Java, or Go Knowledge of cross-domain technologies or service management environments Hands-on experience applying observability patterns and building availability metrics Why You ll Love Working Here: 8% employer pension contribution invest confidently in your future Private More ❯

engineers solving complex cross-domain challenges inside government organisations decided to take things further — and TwinStream was born. Our mission? To deliver technical excellence, operational reliability, and exceptional client service for some of the UK's most high-profile government projects. Now, we're growing — and we're looking for a Site Reliability Engineer (SRE) who's ready to … cloud solutions to keep us ahead of the curve Expand your expertise across diverse technical domains and architectures What You'll Bring: Proven experience with Azure and modern infrastructure management tools (Ansible, Chef, etc.) Strong hands-on experience with Terraform, Docker, and Kubernetes/OpenShift/Docker Swarm Deep understanding of CI/CD pipelines (e.g. Jenkins), monitoring tools … network security protocols Familiar with AWS services (EC2, S3, Lambda, RDS) Bonus points if you have: Experience coding in Python, Java, or Go Knowledge of cross-domain technologies or service management environments Hands-on experience applying observability patterns and building availability metrics Why You'll Love Working Here: 8% employer pension contribution — invest confidently in your future Private More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

of the UK defence infrastructure. This company is undergoing a strategic transformation towards cloud technologies while maintaining robust, high-performing on-premise systems. With a strong commitment to security, service excellence, and continuous improvement, this is an opportunity to be part of a team that plays a critical role in national operations. Your new role As an Infrastructure Engineer … Cyber Essentials.This is a hands-on role requiring deep technical expertise in Windows infrastructure, storage, and automation, with exposure to cloud technologies (Azure) and a strong understanding of IT service management. What you'll need to succeed 3+ years in IT Operations with a focus on Windows Server and Storage ITIL v4 Foundation certification Expertise in Windows Server More ❯

by EPR-E, ensuring impact assessment and traceability. • Pilot and validate changes on GBBRS2 infrastructure components within the EPR-E scope. You are Skills & Experience • Proven experience in project management and coordination in an IT environment. • Solid understanding of EDF SA's internal IT structure, particularly DIGIT and DISC. • Ability to work transversally with multiple stakeholders. • Excellent organizational and … communication skills. • Knowledge of IT service delivery frameworks (e.g., ITIL) is a plus. Profile • Engineering or equivalent degree with at least 10 years of experience in IT project coordination or service management. • Fluent in French[FM1] and English. • Ability to synthesize and convey information to both technical and non-technical audiences. [FM1]Is it really mandatory? Could restrict … the research. Additional information Specialization: IS4 - IS/IT Project management Level of education (all) Master Place: United Kingdom, Bristol, Aztec West Employment level: Non cadre More ❯

In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and … scope of services on this account. Within your area of responsibility, you will contribute to an effective governance model to matrix manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders … Satisfaction, delivery quality and financial cost performance. A full job description is available upon request What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT More ❯