26 to 37 of 37 Service Management Jobs in the South West

information security control testing methodologies, information security risk assessments, auditing tools and an interest in emerging technologies.. Security tooling (e.g. SIEM, Identity and Access Management platforms, DLP), cloud platforms (AWS, GCP, Azure), Infrastructure as Code (Terraform) and scripting languages (e.g. Python). Experience with workflow platform such as tines.io … tools such as Sailpoint, Rapid7, Wiz.io, MS Defender. Hands-on experience with API integrations and scripting (e.g. Python, PowerShell, JavaScript). Experience with IT Service Management, DevOps, Identity and access management, ERP systems (e.g., SAP, Oracle) and GRC tools. Experience leveraging automation, data driven testing techniques ...

career progression Our client, a global business, is hiring a Senior Product Manager to own the strategy and evolution of its core sales and service platforms, including CRM, Field Service Management (FSM), CPQ and eCommerce. This is a senior, hands-on product leadership role with responsibility … global platforms, partner management, budget ownership and a team of five direct reports. The role sits at the intersection of technology, commercial teams and operations, ensuring platforms deliver measurable value across a complex, multi-country environment. What you’ll do Own the product strategy, roadmap and lifecycle ...

chat. You will be responsible for diagnosing, triaging, and resolving a wide range of hardware and software issues. This role involves user onboarding, asset management, event and infrastructure support - ensuring our workforce remains productive and connected. Key Responsibilities Technical Support & Incident Management Global Support: Provide front-line support … global customers via calls and chat, adhering to Service Management principles. Triage & Resolution: Diagnose, assess, and triage incidents. Identify problems in computer systems and provide technical solutions with a goal of 90% First Call Resolution. Troubleshooting: Expertly troubleshoot OS issues (BSOD, App Crashing, Performance tuning), VPN connectivity ...

applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad … customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot and resolve issues within the Remedy environment Optimise application performance, ensuring scalability and long-term sustainability Produce and maintain technical documentation, including design specifications ...

This is a great opportunity to gain first-hand experience of IT Service Management for hardware, networks, infrastructure, databases and systems that support a wide range of business and teaching activities in a large and complex organisation. You will gain experience of implementing new and changed … offers a great opportunity to develop the skills required by professional services staff within Higher Education. You will develop strong communication, business and project management skills equipping you to embark on a career in Higher Education. Throughout the three years you will receive development support including a full induction ...

Siemens EDA, Opscenter and SAP S/4HANA. Experience deploying and managing PLM solutions in Azure Cloud environments. Proficiency in Windows command prompt and service management. Experience in remote collaboration and screen sharing for technical troubleshooting. Ability to work in a fast-paced, multi-vendor environment. Excellent communication ...

Review the processes being followed and look for better, faster, more cost-effective ways of performing the tasks BT delivers a wide range of service to customers that need testing, such as: Contact Centres and Telephony solutions IP Networks, Firewalls, Gateways AI, webchat, messaging, email Cyber, Security and SIEM … Cloud partnerships and dedicated Hosting facilities Service Management and tooling Training Join us as an apprentice and you’ll get dedicated support, a personal buddy, hands‐on exposure across the business, and the chance to build real‐world, transferrable skills that set you up for long‐term success ...

that gives you real responsibility from day one. All whilst studying for a fully funded degree. Role Your role could involve: Service Management: Help maintain and improve our technology infrastructure, ensuring systems run smoothly and securely. This may involve resolving problems and automating workflows. Automation Projects: Get involved … initiatives that use tools like Blueprism to automate repetitive tasks, freeing up time for more valuable work. Cybersecurity & Risk Management: Support projects that protect our data and systems, learning best practices in security and compliance. Data Analytics: Use platforms such as Power BI to analyse data, generate reports ...

Lambda)• Strong understanding of networking and security fundamentals Nice to Have• Coding experience (Java, Go, Python)• Secure or cross-domain system experience• Service management or operations background• Azure exposure ...

such as NAF, UAF, ArchiMate/SysML Broad technical awareness across areas like cloud, identity, secure-by-design, infrastructure & networking, cyber/security controls, service management Confident producing clear architecture views and communicating to mixed audiences (technical + non-technical) Experience with modelling tools (eg Sparx EA, BizzDesign … equivalent) Proven stakeholder management at senior level; able to act as a trusted architecture advisor Desirable Interoperability standards/taxonomies experience (eg FMN, NATO-aligned approaches) Data-centric interoperability/security principles (eg ACP240 ...

associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a strong architect level knowledge of network … Cisco Catalyst Centre, Pressler PRTG, Nagios etc. Experience with packet analysis and low-level troubleshooting. Experience working with any ITSM tool such as Service Now. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across ...

WLAN Network Infrastructure. The role is to take full knowledge transition from the current team and then support steady state through delivering Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Essential Responsibilities 5-7 Years of overall experience. WAN/LAN, Network … Experience with tools such as Infoblox (DNS/DHCP and IPAM) Experience with Global-Protect VPN. Experience working with any ITSM tool such as Service Now. Strong verbal and written communication skills. Document and control Design as well as process Standard Operating Procedure (SOP's) for network services. Collaboration ...