1,626 to 1,650 of 3,720 CRM Jobs in the UK

plans that demonstrate real value Build relationships at senior and C-level, becoming a genuine advisor rather than just an account manager Use Halo CRM and data insights to stay ahead of client needs and flag risks early Act as an escalation point when things get complex, resolving issues with … proven track record hitting retention, growth, or revenue targets Confidence engaging with senior stakeholders and comfortable in commercial conversations Strong working knowledge of CRM tools and Microsoft 365 Excellent communication and presentation skills. You can make complex things clear A growth mindset: you're coachable, resilient under pressure, and always ...

Preferable to have: Experience selling or expanding into Enterprise L&D, IT, HR & Internal Communications Experience in AI-enabled or transformation-focused productsFamiliarity with CRM tools (HubSpot, Salesforce) Grab a fantastic opportunity to grow in a stable, bootstrapped, and profitable startup. Our flagship product is fun and creative, genuinely well ...

mindset and commitment to delivering excellent service. Desirable: Previous experience in an administrative, customer service, or customer-facing role. Experience using Salesforce or another CRM platform. Experience working within a fast-paced operational or commercial environment. Knowledge of the education ...

seamless customer experience. Reset expectations with customers by having challenging conversations when appropriate. Nurture and track renewal success and customer value in the CRM, communicating openly and keeping relevant information up to date. Advance the customer voice by providing feedback to Product and Engineering on where the platform can better … articulate customer value. Strong mentorship and coaching capabilities, with a collaborative and 'learn-it-all' approach to team development. Proficiency in CRM and Customer Success platforms (Salesforce and Vitally preferred), plus Zoom, Slack, and G-Suite. Leadership & Team Enablement Serve as your region's key contributor for renewal and customer ...

Please note that this role will close on: 25th September 2026. We are looking for a strategic, commercially-obsessed Head of Retention CRM to own the experience of our customers. This is a brand-new role designed to take our CRM function from a "reactive service" to a proactive, world … class lifecycle engine. Reporting to our Director of CRM & Commercial, you will lead a talented team of 4-5 to own the end-to-end customer lifecycle across 10+ markets. You’ll be the architect of our CRM strategy - optimising our tech stack (we use Iterable and SMS at scale ...

benefits and added value arguments with and for customers and prospects Forecasting and creation of measurable concepts for target achievement Traceable documentation in the CRM system Salesforce Education - Successful university degree (business administration, business informatics or similar) or comparable education/professional experience Skills 5-10 years of experience ...

Falcon Smart IT Limited is seeking a Senior Dynamics 365 CRM Functional Consultant & Product Owner in London. The role bridges business needs with technical delivery, owning the CRM roadmap and prioritising features to deliver measurable value. You will work across Dynamics 365 Sales, Customer Service, and Customer Insights, leveraging Power ...

Ltd. in Thriplow is seeking a CRM & Commercial Analytics Specialist to shape our customer journey strategy and optimise our Salesforce CRM to support marketing and sales excellence. This full-time role requires a hands-on, analytical professional based in the UK. You will collaborate with the Digital Marketing Executive ...

exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Senior CRM Manager is a creative communications thinker, and get-your-hands-dirty doer to help nail how we engage customers through CRM. They have excellent analytical … transact, all the while helping them unlock more and more of the value they came to us for. What you’ll do Delivering overarching CRM strategy within US & Canada markets Work collaboratively with other areas of the business such as Product, Creative, Brand, Clinical and Analytics teams to create ...

Business: Are you an experienced CRM, Email Marketing or Customer Lifecycle professional looking for an opportunity to make a real impact? Or perhaps a Marketing Executive that has been some decent knowledge in the CRM space! Nigel Wright are working exclusively with a growing, private equity-backed consumer business … exciting digital transformation journey. As the business continues to invest in customer experience, data and marketing technology, we're looking for a CRM Executive to join the team and support the ongoing development of customer journeys, automation, segmentation and CRM-led business improvement projects. This is a maternity cover role ...

maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword ...

understanding of the mid-market corporate landscape, including governance trends, board reporting practices and the broader competitive environment. Manage your pipeline rigorously in the CRM, with accurate forecasting, clean data and timely activity logging. Partner with Customer Success, Product and Marketing to feed back market insights, sharpen our positioning … commercial value in clear, confident language. Strong commercial instincts, with the ability to qualify rigorously, navigate objections and drive deals forward at pace. Disciplined CRM and pipeline hygiene, with accurate forecasting and a structured approach to managing opportunities. Excellent written and verbal communication skills, with the credibility to represent Board ...

managing customer in Mid-Market, Top SMB, or Enterprise segments Experience working in the tech industry or for a SAAS company Experience with Salesforce CRM, MS Office, G-Suite, and Slack AI at Toast At Toast, one of our company values is that we’re hungry to build and learn. ...

operations. Familiarity with SaaS environments and technical operations — infrastructure, connectivity, system monitoring — even though this role does not own technical operations. CRM or ticketing systems such as Dynamics, Confluence, Jira, or Teams. What we offer as an employer Join an Innovative Leader: Be part of a pioneering SaaS tech company ...

Brand This opportunity is with a major UK retailer whose Digital function is investing seriously in customer data and personalisation, building a dedicated CRM team with specialist roles rather than treating segmentation and audience-building as an afterthought within a broader marketing team. It's a fast-paced, hybrid-working … environment, offering the chance to build genuinely foundational infrastructure — the audience and segmentation capability that the rest of the CRM function relies on — within a well-resourced, rapidly developing digital team. The Role This is a CRM Audience Insights & Segmentation Manager position sitting within the Digital team, The person ...

Overview Dynamics CRM C# Developer – London (Finance/Asset Management). Salary: Up to £80,000 + Bonus + Benefits. A major asset management organisation is expanding its CRM platform and IT team. The role involves taking ownership of the development of major CRM software solutions for the organisation … maintains strong relationships with IT and business units, delivering powerful technical solutions that support assets under management. Responsibilities Use extensive C# coding and Dynamics CRM experience to develop CRM solutions for a wealth management software system. Work with SQL Server and T-SQL scripting. Engage in ASP.NET development with ...

existing customer base and identify opportunities for upselling and cross-selling.* **Business administration:** Manage reporting of key performance indicators (KPIs) and ensure CRM hygiene is maintained.* **End-to-end sales methodology:** Follow and execute Mimecast’s defined sales methodology and processes.* **Reporting and insights:** Monitor and report on sales activities ...

Fosse Associates is looking for a Lead Business Analyst to be a key player in a large-scale CRM & Contact Centre Transformation programme. The role involves leading a team of Business Analysts and collaborating with technology stakeholders to define and deliver requirements across Microsoft Dynamics 365 CRM and Contact Centre ...

CRM & Data Manager West End | Up to £75,000 | Hybrid, 3 days office/2 days remote Are you an experienced CRM professional who knows how to turn client data into something genuinely useful for business development? We are working with a highly regarded London professional services firm looking … CRM & Client Data Manager to take ownership of its CRM strategy, data quality and adoption across a 400 to 500 user environment. This is more than a CRM administration role. You will have the opportunity to shape how CRM is used across the organisation, influence future technology decisions and help ...

19Microsoft Dynamics 365 CRM Functional Consultant 70,000-100,000 Per Annum Hybrid – with travel 2 – 3 times each week to either the London or Birmingham office Overview We are seeking a talented and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our major Global client. This … functional consulting, bid management, and team management Qualifications Experience with Dynamics 365 CE capabilities and extensibilities In-depth knowledge of the Microsoft Dynamics CRM platform Understanding of design & configuration experience in Dynamics 365 Capability to estimate Dynamics CRM project requirements Knowledge in multiple components of responding to RFPs/RFIs ...

working knowledge of cloud telephony or CPaaS platforms such as Twilio, Amazon Connect, Genesys, or LiveKit Bonus points for experience building customer service, CRM, contact center, or workflow automation tools Familiarity with travel industry technologies (PSS/GDS, hotel PMS/CRS) is a plus, though not required Perks ...

clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes … calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Keywords Customer Service Advisor, Customer Service Representative, Contact Centre Advisor, Call Centre Agent ...

company, placing highest priority on meeting customer needs, meeting overall business performance targets. Principal Elements Ensure you are working efficiently within Salesforce CRM, proactively updating the customer and internal stakeholders to ensure maximum customer satisfaction. Creating, managing and closing cases efficiently and effectively. Enable accurate and timely service order processing ...

claims. Manage complaints professionally, escalating when required. Systems Confident with IT systems, such as word, excel. Experience with SAP/Salesforce desirable. Maintain accurate CRM records and documentation Soft phone skills, use of headset whilst doing administration Export CS/Orders Export order processing – ensuring country export/import requirements ...

Jobtailor is seeking an experienced Product Manager to lead Salesforce-enabled technology products across Sales, Customer Service and Commercial operations. You will own the product lifecycle from design to operation, act as a bridge between ...