grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. As a Senior IT Architect focused on CRM and Enterprise Solutions, you will advise clients on technology strategies, ensuring flexibility and scalability in CRM architectures. You will work alongside a bold, energetic and collaborative team. You will evaluate … technical implementations actively and on site, applying your sound technical know-how, your understanding of business contexts, and your analytical and conceptual skills. Your responsibilities will include : Develop comprehensive CRM strategies that align with enterprise goals and deliver value across marketing, sales, service, and customer experience functions. Evaluate, compare, and integrate CRM and Commerce solutions from leading platforms (Salesforce, Microsoft … Oracle, etc.) based on client needs. Design robust architectures that integrate CRM and commerce solutions with ERP systems, data platforms, analytics tools (Tableau, Power BI), and external systems. Lead large-scale digital transformation projects, ensuring alignment of CRM solutions with ERP, data lakes, cloud infrastructure, and CI/CD frameworks. Work with C-level stakeholders to define CRM technology roadmaps More ❯
business success. Ability to work cross-functionally and collaborate with internal teams. Preferred Skills Experience in SaaS, IoT, logistics, or asset management industries. Familiarity with customer success tools and CRM platforms. Strong problem-solving skills and ability to work in a fast-paced environment. Education Bachelor's degree in Business, Communications, or a related field preferred. OR 7 years of More ❯
and engagement strategies to support customer goals. Collaborate with Product and Sales teams to relay client feedback and identify upsell and cross-sell opportunities. Maintain detailed account documentation in CRM tools (e.g., Salesforce, Hubspot) and manage renewals in partnership with the commercial team. Travel to client offices and construction sites across the UK as needed to strengthen relationships and support More ❯
and priorities simultaneously. Technical Aptitude: Comfort with technology and the ability to quickly learn new software products. Education: Relevant experience or bachelor's degree Desirable skills: Veterinary Experience & skillswith CRM software, HubSpot, Zendesk What's in it for you? At Nordhealth, we do things a little bit differently. We value continuous improvement, diverse teams and autonomy which drive our collaboration. More ❯
in a fast-paced, high-growth, ambiguous environment. Bonus Points Experience supporting professional services, legal, or other complex industries. Familiarity with Customer Success tools (e.g., Gainsight, ChurnZero, Catalyst) and CRM systems (e.g., Salesforce). Experience driving adoption for AI-powered or data-driven SaaS products. Why join Laurel: To date, we've secured significant funding from renowned venture capitalists (Google More ❯
City, Manchester, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
embedding yourself within the customer s business journey, you will seek to build partnerships that support mutual success and long-term value. Where you ll add value: + CustomerRelationshipManagement - You ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sanderson
high-performing teams. Deep understanding of UK regulatory frameworks including Consumer Duty and GDPR. Excellent communication, stakeholder management, and analytical skills. Experience with tools such as HubSpot, AWS, and CRM platforms is advantageous. Bonus: familiarity with SQL or data-driven customer analysis. Why Join? Be part of a dynamic, mission-led fintech making waves in the business banking space. Competitive More ❯
high-performing teams. Deep understanding of UK regulatory frameworks including Consumer Duty and GDPR. Excellent communication, stakeholder management, and analytical skills. Experience with tools such as HubSpot, AWS, and CRM platforms is advantageous. Bonus: familiarity with SQL or data-driven customer analysis. Why Join? Be part of a dynamic, mission-led fintech making waves in the business banking space. Competitive More ❯
embedding yourself within the customer’s business journey, you will seek to build partnerships that support mutual success and long-term value. Where you’ll add value: + CustomerRelationshipManagement - You’ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction.+ Revenue & Retention - Driving revenue growth More ❯
Someone who loves working with customers and resolving any issues or complaints. Someone who loves technology and can work with computers and good knowledge of relevant computer programs (e.g. CRM software) and telephone systems. Someone who is inquisitiveand wants to understand why things work the way they work and what drives customer outcomes. What we offer: As well as a More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
embedding yourself within the customer's business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + CustomerRelationshipManagement - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯
advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have More ❯
project and client activity updates internally, highlighting opportunities for product development or documentation. Create and share client case studies with Marketing to showcase platform success stories. Maintain and update CRM for accurate data capture, account management, and forecasting. Qualifications 4-7 years' experience managing a book of business with a focus on recurring revenue, including renewals and upselling. Proven ability More ❯
client-facing role is essential. You should have strong communication and interpersonal skills. An analytical mindset with the ability to interpret customer data and trends is key. Familiarity with CRM tools (e.g., HubSpot) is required. A passion for customer satisfaction and problem-solving is a must. What will make you stand out: Experience in the software industry. Excellent presentation and More ❯
Excellent written and verbal communication skills; ability to translate complex concepts into clear guidance. Proven ability to manage multiple stakeholders and projects in a fast-paced environment. Familiarity with CRM, support and customer success platforms. Desired Requirements Experience in compliance, HR tech or regulated-sector software. Prior collaboration with outsourced engineering or data science teams. Background in interpreting analytics dashboards More ❯
be stored, managed and shared securely, produce all regularly scheduled extract requirements that supports Nissan's marketing activities e.g. order data file extracts downloaded and formatted to share with CRM agency for support to Welcome and EAP programmes, First Party Data extracts for Social media lead gen targeting campaigns General project and administrative support to the Marketing Comms team using More ❯
minimum (ideally electrical) Previous experience working within a similar role, especially in a support role and repair of industrial control systems. Previous PLC experience would be advantageous. Knowledge of CRM systems - advantageous. Excellent communication skills, both verbally and written. Excellent time management skills with the ability to multi task effectively. Role requires you to be self-motivated, adaptable and keen More ❯
exceed client expectations. Client Relationship Support: Help onboard new clients smoothly and professionally. Support client meetings with preparation, note taking and follow-up. Keep client records updated in the CRM system. Support the Strategic Client Relationship Manager with administrative tasks. Internal Collaboration: Take part in handover meetings from bids of new clients to onboard and support. Action client scope requests More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
UpGuard
and a willingness to learn. Self-motivated, independent, and organized. What would give you an edge? Experience in Customer Success tools, such as ChurnZero or GainSight. Experience with a CRM, such as HubSpot or Salesforce. Understanding of technical cybersecurity compliance and certification activities such as NIST, PCI, and ISO27001. Understanding of Cyber Security best practices. Experience in project management. Basic More ❯
Loading Bays Conduct parking delivery and service plans Working from London office/home/customer premises: New Business Manage your pipeline of potential new platform users through our CRM - daily callbacks and emails Identify and prospect potential new users of our Loading Bays Product Demonstrations - become a platform expert Account Growth Grow your new customers across out network of More ❯
mindset; This is not just a CSM role. This is the opportunity to 10X a business. We're looking for someone who is inspired by that challenge. Excellent customerrelationshipmanagement skills with the ability to build trust and influence key stakeholders. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Works well with internal More ❯
and contractors. Proficient in IT, adept at managing multiple systems, and quick to learn new ones. Proficient understanding of Microsoft Word, Excel, and Outlook. Experience using Dynamics CR365 customerrelationshipmanagement tool. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Power Automate, Power Apps, JavaScript, and .NET technologies Oversee integration projects, including data migrations from legacy systems and third-party applications. Ensure performance optimization, security compliance, and maintainability of CRM solutions. Mentor and guide development teams, conduct code reviews, and enforce best practices More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
Power Automate, Power Apps, JavaScript, and .NET technologies Oversee integration projects, including data migrations from legacy systems and third-party applications. Ensure performance optimization, security compliance, and maintainability of CRM solutions. Mentor and guide development teams, conduct code reviews, and enforce best practices More ❯
Warwick, north west england, united kingdom Hybrid / WFH Options
Experis
Power Automate, Power Apps, JavaScript, and .NET technologies Oversee integration projects, including data migrations from legacy systems and third-party applications. Ensure performance optimization, security compliance, and maintainability of CRM solutions. Mentor and guide development teams, conduct code reviews, and enforce best practices JBRP1_UKTJ More ❯