101 to 125 of 966 Customer Retention Jobs in the UK

play a pivotal role in transforming complex data into actionable business intelligence.As a Data Analyst, you’ll support Sales and Marketing functions by developing compelling Power BI dashboards, analysing customer and market data, and providing data-driven recommendations that shape strategic decisions. Key Responsibilities Build and maintain informative Power BI dashboards and visualisations. Analyse customer, market, and competitor … interpret data from complex relational databases using SQL. Use statistical tools to identify trends and patterns for both diagnostic and predictive purposes. Collaborate with marketing to optimise lead generation, customer acquisition, and retention strategies. Monitor, evaluate, and forecast marketing and sales performance using data analytics. Design and implement A/B tests to improve campaign effectiveness. Work More ❯

value from our solutions while helping M2030 grow and innovate. The role: As a Key Account Manager, you will own and develop key client relationships, ensuring client satisfaction, retention, and growth. You will work closely with global brands, helping them leverage M2030's platform to achieve their supply chain decarbonisation goals. Additionally, you will contribute to internal projects … a strong ability to manage complex relationships, influence senior stakeholders, and identify new revenue opportunities. Requirements Principal Responsibilities: 1. Drive Revenue Growth & Business Expansion Secure renewals: Ensure high client retention rates by maintaining strong relationships and demonstrating ongoing value. Develop revenue streams: Identify upsell and cross-sell opportunities, introducing clients to new products and services. Commercial strategy: Develop … Mentor & collaborate: Support and line manage junior team members, share insights, and contribute to a strong team culture. Knowledge, Skills, Qualifications and Experience: Essential Strong experience in account management, customer success, or sales within B2B SaaS, sustainability, or supply chain industries. Experience of working in a technology business Proven ability to drive revenue through renewals and upselling. Strategic thinker More ❯

and prospecting. • Build trusted customer relationships, addressing challenges with tailored solutions. • Acquire new clients via presentations, cold calling, and event attendance. • Ensure smooth onboarding and long-term client retention through strategic relationship management. • Present additional products and services to drive client growth. • Collaborate with cross-functional teams to align on goals and client needs. • Report on activities More ❯

Services Marketing Industry Services marketing is the glue that binds together our sales, product, legal, finance and sales support colleagues. Industry Services is a global team with a global customer base of over 2,000 organisations, both GSMA members and non-members.Our portfolio of services is grouped for simplicity into 3 areas, namely Device, Network and Certification services. We … Content, PR, Legal, Finance, and the GSMA events business. What the hiring manager says “The GSMA Industry Services team is ambitious and fast-moving. We have substantially increased our customer base over the last 24 months as well as expanded our service offerings. In the medium term we are looking to build more automation into our systems and processes … year business plans. The successful applicant will lead the team that is helping to drive a measurable and significant increase in GSMA’s revenue, specifically stimulating lead generation via customer-centric marketing plans, supporting new service launches, nurturing new customers and cross-selling amongst the existing customer base.” Peter Montgomery, Head of Marketing, Industry Services and Solutions About More ❯

and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from … of global work. Summary The Senior Lifecycle Marketing Manager will lead the strategy and execution of multi-channel campaigns that drive engagement, adoption, and revenue growth across the entire customer journey. You’ll work cross-functionally with Product, Sales, Customer Success, and Marketing teams to ensure personalized, data-driven touchpoints that support our customers at every stage. This … role is critical to Deel’s customer experience and retention efforts—identifying key moments in the lifecycle to introduce new products, encourage feature usage, and unlock expansion opportunities. Responsibilities Design and implement multi-channel campaigns to engage prospects and customers across all stages of their journey, driving key outcomes such as product adoption, cross-sell, upsell, expansion More ❯

initiatives, ensuring Flipdish’s technology continues to transform the hospitality industry and empower our customers to thrive. Key Responsibilities: Develop and execute product marketing strategies that drive adoption and customer engagement across Flipdish’s all-in-one technology platform. Act as the voice of the customer, leveraging market research, customer feedback, and data insights to inform product … positioning and messaging. Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure seamless product launches and effective go-to-market strategies. Collaborate closely with product managers to understand their specific goals, acting as a bridge between product and commercial performance. Establish a continuous feedback loop that informs product managers of market performance against intended KPIs. … decks, and training resources, to support the Sales and Customer Success teams. Partner with the Demand Generation team to align product marketing initiatives with broader marketing acquisition, client retention, and customer growth campaigns. Monitor and report on product performance, market trends, and competitor activities to identify opportunities for growth and improvement. Build and maintain strong relationships More ❯

modern light-touch tools (CRM, content analytics, etc.) to support visibility and pipeline tracking. CRM & Client Relationship Expansion: Lead the development and optimisation of CRM strategies and tools for customer acquisition, retention, and lifetime value through data-driven lifecycle marketing. Actively seek and develop land-and-expand opportunities to build existing accounts (cross-brand, cross-market, or More ❯

with hands-on experience in both Marketing Cloud Account Engagement (Pardot) and Salesforce required. Comprehensive understanding of lead lifecycle management, including segmentation strategies and campaign measurement methodologies, to optimise customer acquisition and retention across the sales funnel. Experience with contract management systems, including automating repetitive tasks and implementing system-driven workflows to improve efficiency. Strong analytical skills More ❯

The Green Recruitment Company is working with a progressive Telecommunications Service Provider with a customer base across central Scotland, delivering comprehensive cloud-based voice, data, and mobile solutions directly to their business customers. The business was recently acquired by a rapidly expanding renewable energy and sustainability group, and supported by the Group's strong reputation for exceptional customer service, as reflected in their impressive 97.5% customer retention rate The Telecommunications services provider is experiencing exciting growth within their partner business, working collaboratively with other telecoms providers, IT companies, and Energy brokers to enable them to offer a complete telecommunications service portfolio to their clients. To further develop and nurture these crucial partnerships, the business … seeking a highly motivated and results-oriented Partner Account Manager to join their expanding team. About the Role: As a Partner Account Manager, you will be instrumental in securing customer retention as well as growing revenues by suggestion upgrades or cross selling products that align to your customer requirements, allowing you to deliver our comprehensive suite More ❯

sales team to exceed revenue targets across the EMEA region Personally drive growth by managing key accounts and identifying new business opportunities Collaborate with Account Management to increase client retention, satisfaction, and share of wallet Contribute to the development and execution of the regional sales strategy Partner with Marketing to support trade shows, campaigns, and go-to-market … initiatives Track and report on KPIs, ensuring accountability and continuous improvement Foster a culture of excellence, agility, and customer-centricity Qualifications Bachelor’s degree in a technical or scientific field (or equivalent experience) Proven experience in sales leadership, ideally within the TIC (Testing, Inspection, Certification) or food manufacturing sectors Demonstrated success in exceeding quotas and driving team performance Strong More ❯

transformative data projects across industries, including retail, finance, and travel. This company leverages data, software, and consulting to boost client sales and marketing, focusing on consumer behavior to enhance customer acquisition and retention. Responsibilities include: Crafting innovative solutions for top brands using insights to drive transformative data-led client solutions. Working on new and existing client briefs, bid responses More ❯

you. Does this sound like you? We’re seeking an experienced Digital Marketing & CRM Director to lead the charge in designing and executing scalable, data-driven strategies to enhance customer acquisition, retention, and brand growth. Reporting to the Chief Growth Officer, you’ll own digital marketing and CRM functions, leveraging cutting-edge technology and analytics to deliver … outstanding customer experiences and measurable business growth. What you’ll do: Design and implement a multi-channel digital marketing strategy to drive traffic, leads, and assets under administration (AuA). Own and optimise the digital marketing mix across paid search, paid social, SEO, and display advertising to maximise ROI. Partner with Brand Marketing to balance long-term growth strategies … optimisation, A/B testing, and alignment with business objectives. Deliver a best-in-class SEO strategy, including technical audits, link acquisition, and content optimisation. Drive personalised, data-led customer engagement through lifecycle marketing initiatives across email, SMS, and app notifications. Collaborate with Product and UX teams to deliver seamless, category-leading customer experiences at every touchpoint. Leverage More ❯

with clients. Ability to build and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets are essential traits for driving … ability to thrive in a fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯

to find a Marketing Manager for a technology scale up. THE ROLE OF MARKETING MANAGER: - Develop and execute marketing plans aligned with business objectives. - Conduct market research to identify customer needs, market trends, and competitor activities. - Define key marketing KPIs and track performance. - The Marketing Manager will ensure consistent brand messaging and positioning across all marketing and social media … Oversee website performance, analytics, and optimisation. - Collaborate with design and content teams to create engaging digital assets. - Plan, execute, and analyse marketing campaigns for product launches and promotions. - Optimise customer acquisition and retention strategies. - Work closely with sales, product development, and other departments to align marketing efforts. - Develop and manage the marketing budget effectively. - Ensure maximum ROI More ❯

your in-depth knowledge of the HR ecosystem and its various target audiences, you will lead the creation of engaging product messaging and go-to-market content that supports customer acquisition, onboarding, and retention. This key role involves articulating the product's value and how it addresses critical pain points for business customers. What You'll Do Lead product … marketing positioning, personal development, and messaging Develop product marketing content for sales enablement and go-to-market activities Create product content to support customer onboarding and user experience Generate product marketing content to enhance customer stickiness, retention, expansion, and advocacy Skills You Have Experience in creating and executing B2B marketing strategies targeting enterprise customers in the More ❯

enhancing our digital marketing efforts. As part of this strategy, we are seeking a skilled and creative Digital Marketing Consultant to help us drive brand awareness, lead generation, and customer acquisition through various digital channels. Job Purpose: The Digital Marketing Consultant will be responsible for developing, implementing, and managing the digital marketing strategy to promote the company's logistics … and implement a comprehensive digital marketing strategy to grow the company's online presence and attract new customers. o Align marketing strategies with business goals, particularly in relation to customer acquisition, brand visibility, and revenue growth. o Identify target audiences and tailor digital marketing campaigns to meet the needs of different customer segments. • Search Engine Optimization (SEO): o … presence across relevant social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.). o Create engaging and relevant content, including posts, videos, and graphics, to build brand awareness and foster customer engagement. o Run paid social media campaigns to promote services, generate leads, and grow followers across platforms. • Content Marketing: o Create and manage a content calendar, producing high-quality More ❯

technology business. This company is a recognised leader in enterprise software and services for tour and rail operators, delivering high-quality solutions and deep industry expertise to a global customer base. The Sales & Marketing Director will be responsible for shaping and executing a comprehensive sales and marketing strategy to support scalable, long-term business growth. This is a business … to-business commercial leadership role, focused on increasing sales performance, strengthening the brand, and expanding the customer base across international markets. Key Responsibilities Maximise the commercial potential of the business and support shareholder ambitions. Develop and implement a growth-oriented commercial strategy that drives success in the short-, mid-, and long-term. Establish systems, controls, and scalable processes to … support a high-performance sales operation while maintaining an entrepreneurial approach. Win new business across software products and business support services. Manage customer retention, upselling, and cross-selling to existing clients. Create and execute a targeted, multi-channel marketing strategy aligned with key market segments. Strengthen the company's brand and market presence as a global expert More ❯

on our eCommerce mobile apps and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will enhance and optimise the customer journey, address pain points in the customer experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing … and operations teams to deliver user-centric solutions in a dynamic, international environment. Key Responsibilities: Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach to … product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets. Empower Business initiatives and facilitate decision making from both a user-centric perspective and More ❯

sharp performance marketing strategies for ambitious brands across the UK, combining creative firepower with strategic focus. With over 100 five-star reviews, 250+ websites launched, and a 92% client retention rate, we’re trusted by startups and established brands alike to deliver digital that drives results. The Role We’re looking for a commercially-minded Senior PPC Account More ❯

sharp performance marketing strategies for ambitious brands across the UK, combining creative firepower with strategic focus. With over 100 five-star reviews, 250+ websites launched, and a 92% client retention rate, we’re trusted by startups and established brands alike to deliver digital that drives results. The Role We’re looking for a commercially-minded Senior PPC Account More ❯

professionals across the UK to the best opportunities! Digital Marketing Specialist - B2B As a Digital Marketing Specialist, you’ll play a key role in shaping our marketing strategy, driving customer retention, and improving lead generation. You’ll own the CRM and marketing automation platform, oversee email marketing, paid social, and SEO/PPC, and ensure seamless integration … between marketing and sales. Key Responsibilities In this role, you will manage the CRM system and marketing automation tools to enhance lead nurturing and customer engagement. Optimising data integrity, segmentation, and GDPR compliance to improve campaign effectiveness is also a key part of this role. You will also manage paid social campaigns across LinkedIn, Facebook, and Google Ads to More ❯

and technical positions will meet the client’s needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method More ❯

and provide mentorship as the go-to data and technology consultant. New Business Development: Support new business meetings as the analytics subject matter expert, contributing insights and expertise. Client Retention & Value Addition: Drive renewals, explore additional engagement opportunities, and conduct mid-year client feedback sessions to ensure satisfaction and expand accounts. Thought Leadership & Marketing: Write LinkedIn posts bi More ❯

and provide mentorship as the go-to data and technology consultant. New Business Development: Support new business meetings as the analytics subject matter expert, contributing insights and expertise. Client Retention & Value Addition: Drive renewals, explore additional engagement opportunities, and conduct mid-year client feedback sessions to ensure satisfaction and expand accounts. Thought Leadership & Marketing: Write LinkedIn posts bi More ❯

technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Customer Implementation Specialist, Open Banking EuropeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using … already, and as we grow over the coming years, we plan to develop new products to offer value-added services on top of our open banking network. Overview The Customer Implementation Specialist follows high level project methodologies and works in conjunction with various stakeholders (Product management, Customer Delivery, Sales, Operations and Technology) to manage the delivery of Open … play a key role to help shaping the future of Open Banking and growing the product to scale. Role Key Responsibilities: Acts as the key focal point for the Customer, maintaining close customer relationships during implementation and being the voice of the customer inside the organization. Leads assigned product delivery projects to ensure contractual objectives, delivery on More ❯