101 to 125 of 286 Customer Retention Jobs in the UK

THE OPPORTUNITY Title: Senior Data Analyst, Financial Strategy and Customer Operations Location: UK Midlands (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. … We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global … about YOU. Job summary: Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will play a key part in supporting our expanding contract logistics and on-demand storage operations. This role is for a strategic thinker who can transform complex More ❯

Team and work closely with global colleagues to build scalable data products and deliver high-impact commercial insights. This role blends analytics and BI, with projects spanning marketing performance, customer behaviour, and product development. You’ll play a key role in monitoring performance, shaping promotional strategies, and driving customer retention — all while working with a modern … Pull, manipulate, and analyse data from Snowflake and other sources Build and maintain DBT models to support analytics Develop impactful dashboards and visualisations in Tableau Monitor business performance and customer behaviour to guide strategic decisions Analyse marketing activity, including promotions, spend, and retention metrics Collaborate with the global product team to develop scalable analytics solutions What We More ❯

Team and work closely with global colleagues to build scalable data products and deliver high-impact commercial insights. This role blends analytics and BI, with projects spanning marketing performance, customer behaviour, and product development. You’ll play a key role in monitoring performance, shaping promotional strategies, and driving customer retention — all while working with a modern … Pull, manipulate, and analyse data from Snowflake and other sources Build and maintain DBT models to support analytics Develop impactful dashboards and visualisations in Tableau Monitor business performance and customer behaviour to guide strategic decisions Analyse marketing activity, including promotions, spend, and retention metrics Collaborate with the global product team to develop scalable analytics solutions What We More ❯

to continue with Deloitte. About the Project We are seeking a German speaking Licensing Specialist to work with a global software vendor client and support the client's Corporate customer segment . These are larger strategic account requiring a consultative and data-drive approach to licensing. This role requires an individual with excellent communication and analytical skills to manage … Ability to review and interpret complex licensing contracts and terms, identifying key clauses and potential risks related to compliance. Experience in software asset management (SAM), IT compliance, cybersecurity, or customer success management. Relevant certifications (e.g. CSAM) are a plus Deliverables - responsibilities but not limited to; Own and manage a defined territory and portfolio of Corporate customers and oversee all … their licensing engagement. Conduct comprehensive licensing reviews with customers, including multiple software products and usage scenarios. Drive revenue growth by exceeding KPIs for license optimisation, upselling, cross-selling, and customer retention within the Corporate segment. Proactively identify and capitalise on revenue-generating opportunities. Collect, analyse, and interpret complex datasets related to software licenses and compliance. Prepare comprehensive More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Design and execute experiments to test marketing hypotheses : Design, develop, and implement a range of experiments which will test and validate hypotheses across channels, segments and … audiences which will derive actionable insights and decision making. Develop predictive models: develop, test and implement predictive models to inform business decisions, such as customer segmentation, retention models and customer lifetime value. Communicate results and engage with stakeholders : Effectively communicate complex technical concepts and findings to both technical and non-technical stakeholders. Present insights and recommendations More ❯

navigate performance challenges, and lead teams to deliver a seamless and high-impact client experience. Additionally, you will play a crucial role in Impression's growth by driving client retention, upselling and cross-selling value-added services, and ensuring the profitability of your accounts. As a leader, you'll also mentor junior team members, fostering a high-performance More ❯

margin target for existing TAG clients and industry partners Exceed monthly individual targets for business development, bring new clients to TAG charter Support and execute targeted strategies for client retention and repeat business and aircraft management BD. Drive and close large long term client contracts for TAG products and services. Competencies for Senior Business Development Manager UK Essential More ❯

recognized in the industry as a subject matter expert - develop a following. Create and deliver high value presentations and other materials. Assist the Sales organization in selling and retention on topics covered by the Analyst's team. Provide high quality and timely research peer review. Provide mentorship and support team members. Actively participate in or lead research projects More ❯

techniques and data analysis – to be coached, mentored, and nurtured by My client Directors Key Metrics: Revenue targets for key clients Gross margin of projects within agreed parameters Client retention/client satisfaction scores measured via client satisfaction survey Internal process quality The successful candidate will have: Minimum of 3 years’ experience in a client-facing quantitative research More ❯

Understand tracking requirements via Google Tag Manager and support configuration. Work with technical teams on dataLayer specifications for custom tracking. Ensure tracking and reporting align with client KPIs. Client Retention Build strong relationships with clients. Take a senior role in managing Paid accounts. Implement strategies to meet KPIs and objectives. Support the team in resolving client issues. Authority More ❯

equipment and technical positions will meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited to Risk Assessments and Method More ❯

growth. Responsible for being the primary relationship holder for the client within DEPT Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers Responsible for high client retention and growth Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients Ability to reach out to More ❯

while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Senior Data Analyst, Financial Strategy and Customer Operations Location: UK Midlands (with occasional UK and European travel requirements) At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build … customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring … about YOU. Job summary: Iron Mountain is seeking a highly analytical and business-focused Senior Data Analyst to join our team. Reporting to the Director of Financial Strategy and Customer Operations, you will play a key part in supporting our expanding contract logistics and on-demand storage operations. This role is for a strategic thinker who can transform complex More ❯

large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity … costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. … The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales More ❯

large enterprise clients across the UK. Following consistent year-on-year revenue growth and a recent acquisition, this business is expanding its Service Delivery function and seeking an experienced Customer Success Team Manager to lead and develop a growing team. About the Business This organisation helps enterprise customers: Manage and support mobile devices (smartphones, tablets, laptops) Optimise mobile connectivity … costs Streamline end-user support Replace and recycle devices sustainably Protect against mobile IT security risks The business is driven by strong values, social responsibility, and customer-centricity. With over 30 employees and operations in Malvern and Crawley, they've raised over £140,000 for social impact projects and planted 40,000+ trees as part of their sustainability goals. … The Role As Customer Success Team Manager, you'll report to the Head of Service Delivery and be responsible for: Leading and mentoring a team of Customer Success Managers Driving customer satisfaction, retention, and account growth Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales More ❯

most advanced analytical techniques and areincredibly data-driven. THE ROLE You can expect to be involved in the following day-to-day: Collaborate with the analytical team to support customer credit strategies, commercial goals, and enhance the customer experience. Work with cross-functional teams to create, test, and implement retention-focused campaigns. Use data insights to … optimise campaign performance. Perform segmentation analysis to identify high-value customer groups and tailor strategies to boost engagement. Ensure strategies comply with regulations and internal policies, minimising risks related to credit, complaints, and financial outcomes. Monitor campaign performance and prepare reports to assess impact on customer behaviour, retention, and financial performance. Stay updated on industry trends … and customer behaviour to propose solutions that enhance processes and optimise customer initiatives. YOUR SKILLS AND EXPERIENCE Ideally experience working across credit cards. Strong coding skills, in python, or SQL. Experience building MI. Experience developing credit risk strategy. Good presentation and data visualisation skills. Degree in a STEM subject. Excellent written and verbal communication skills. THE BENEFITS A More ❯

Company description: Exertis UK Job description: Are you a driven and customer-focused professional with a passion for AV technology? Were looking for an Account Manager to join our dynamic AV team in a leading IT distribution business. In this role, youll be responsible for managing and growing relationships with key clients, driving sales, and ensuring top-tier service … business opportunities and drive revenue growth Provide expert advice on AV solutions, helping clients find the right products Work closely with internal teams to ensure smooth order processing and customer satisfaction Keep up to date with industry trends and product developments Deliver excellent account management, ensuring high levels of customer retention Why Join Exertis? At Exertis More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate More ❯

first-party data into real commercial value. As a Senior Data Scientist, you’ll own the end-to-end delivery of machine learning models that drive revenue growth, improve customer retention, and optimise decision-making. You’ll work on high-impact challenges like forecasting, churn prediction, customer segmentation, and commercial uplift—delivering solutions that are accurate More ❯

thinkers", "Technical masterminds", "Outstanding creatives", or "Mind-boggling number crunchers"? If so, we want to welcome you to the Betway family and celebrate what makes you unique! Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by … a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Experience working with geographically dispersed systems. Comprehensive experience of working in a gaming and gambling environment. Experience working within a regulated environment. Our values are More ❯

to educate prospects on upcoming features and the long-term strategic vision of the product. - Product Success Ownership: Ensure the product exceeds user needs, focusing on adoption rates, client retention, and feedback scores. Own the product’s UK-specific compliance. - Product Development Support: Provide accounting insight and detailed information to assist with product development. Get hands-on with More ❯

trade shows to build relationships, expand the company's network, and stay current on industry trends and regulations. Account Management Develop and maintain strong relationships with clients to ensure customer satisfaction and retention. Work in partnership with each client to provide innovative solutions with a focus on identifying continuous improvement and growth and upselling opportunities. Effectively manage and maintain More ❯

and leading a high-performing marketing team. Key Responsibilities: Develop & Execute Marketing Strategy: Own the marketing vision, developing a comprehensive strategy that covers user acquisition, engagement, brand awareness, and customer retention. Team Building & Leadership: Build, mentor, and lead a results-driven marketing team that can operate in a fast-paced, high-growth startup environment. Scale marketing operations as the More ❯

EZOO is on a mission to revolutionise how people access electric cars, and are looking for an Apprentice to join their dynamic team in Kenilworth! If you're organised, customer-focused and eager to grow in a supportive environment this could be the perfect opportunity for you! Role You will be a key individual responsible for all sales outreach … needs You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports Work with wider teams to ensure a smooth user experience Customer retention and growth Training Training to be provided … as you gain experience and develop your skills Apprenticeship Standard Business administrator (level 3) Training Provider COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED Working Week To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu. More ❯

and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management. The salary for this position is £25,000 per annum and contains many benefits. Package for a Renewals Specialist: Salary: £25,000 per annum Hours: Monday - Friday … agreements to secure renewals Identifying opportunities for upselling additional services or solutions to existing clients Key Skills and Experience of a Renewals Specialist: Previous experience in contract renewal management, customer relationship management or a related role is preferred You should be proficient in CRM and contract management software KPI driven with a focus on revenue generation and customer retention Strong communication and negotiation skills is necessary The ability to work collaboratively with cross-functional teams You should have a good understanding of managed services, IT solutions, and current technology trends If you are interested in this position and have the relevant skills required, please apply now! Red Recruitment (Agency More ❯