101 to 125 of 237 Customer Retention Jobs in the UK

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands … A hunter mentality with a proactive, results-driven approach to challenges Skilled in market research and analysis to identify growth opportunities An understanding of the reason and ROI a customer would have when adopting digital Experience in client relationship management, ensuring long-term satisfaction and retention Excellent communication and presentation skills, both written and verbal A pro More ❯

delivered on time and within budget, with high quality outcomes. Client Relationship Management Build and maintain relationships with key clients, ensuring their needs are met and leading to high customer satisfaction and retention. Strategic Planning Develop and implement strategies for the professional services division to achieve business growth, including regular forecasting, annual planning, rate management and close monitoring of More ❯

calendar and manage maintenance of calendar and supporting documentation. Support the global development and implementation of comprehensive digital marketing campaigns, including brand/awareness, consideration/demand and client retention into all NTT Global Data Center regions (Americas, APAC, EMEA and India). Manage and optimize digital marketing campaigns across associated channels within the marketing mix both globally More ❯

grade 4 (Essential) About the Employer VAUGHAN DATA SYSTEMS LTD Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands. They are dedicated to customer service and keeping their clients businesses free from annoying computer issues. Customer retention is very important to them and they always go the extra mile in More ❯

latest in AI to automate and innovate, empowering businesses to achieve exceptional productivity and compliance outcomes. About the Role As our first Enablement Manager, you’ll take ownership of customer and internal training strategy and execution across our platform. You’ll design and deliver engaging learning experiences that accelerate adoption, improve product confidence, and support Customer Success in … principles, SaaS adoption best practices, and creative content delivery. Key Responsibilities Develop and own the enablement strategy: Define what “great” training and enablement look like across all products and customer segments. Deliver world-class training: Design and deliver onboarding, refresher, and feature training for new and existing users. Drive adoption: Identify adoption gaps across customers and work closely with … Customer Success Managers to address them through targeted enablement. Support new feature launches: Partner with Product and Marketing to ensure customers are equipped to adopt new capabilities effectively. Create scalable learning assets: Build engaging resources — such as video tutorials, user guides, eLearning modules, and certification pathways — to support continuous learning. Measure impact: Track enablement effectiveness through engagement, adoption, and More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯

offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly … personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands …/suppliers. Main responsibilities Face to face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and More ❯

realize full value from the platform and partnership. You have an exceptional ability to establish and nurture stakeholder relationships and align on value objectives and results, acting as the customer's trusted advisor. Acting as the primary interface between the customer and the internal teams at Abnormal, you are adept at: ensuring clear, measurable success criteria is established … German languages Strong experience with building and developing long-lasting executive-level relationships (including with CISO's and CIO's) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and … integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer's trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review More ❯

month, fixed-term role is designed to support ongoing improvements in platform management, data integrity, and client service processes. The Client Services Team ensure a high level of client retention and deliver best-in-class client service to over 120 international clients investing primarily in PATRIZIA's suite of discretionary pooled funds. The Client Services team sits within More ❯

tools. Work closely with the Compliance lead to ensure all regulatory submissions, approvals, and stakeholder communications are completed accurately. Monitor and report on integration performance metrics such as client retention, employee engagement, and synergy realisation. Serve as a key escalation contact for any challenges arising during the integration process. Provide consistent status reports and progress updates to the More ❯

Reviews, sharing performance insights, best practices, and recommendations for optimising the MDR service Participate in and contribute to regular review meetings, ensuring alignment on service performance, upcoming initiatives, and customer priorities Monitor platform usage and licensing to ensure alignment with contracted terms and to identify opportunities for optimisation or expansion Oversee customer case activity to ensure timely resolution … keeping customers informed on progress Coordinate with engineering, operations, and other internal teams to resolve escalated issues quickly, communicating effectively with stakeholders throughout Maintain accurate and detailed records of customer interactions, action items, and service outcomes in CRM and case management systems Develop and maintain customer-facing documentation and resources that support service adoption and effective use Contribute … to internal process documentation and improvement initiatives, ensuring procedures support a consistent and high-quality customer experience Deliver proactive communications to customers on relevant threat intelligence, product enhancements, best practices, and industry developments Advocate for customers internally, ensuring their needs and feedback influence product development and service improvements Support the introduction and adoption of new services or solutions that More ❯

develop and scale Taptap Send's supply side partnerships in Anglophone Africa and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute "own it" mindset, equally obsessed with … scaling sending and receiving markets across Anglophone Africa. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team on progress, insights and needs … on ways to unlock growth, improve profitability and increase brand awareness Hire, inspire, develop and retain top, diverse talent Collaborate closely with both internal and external stakeholders including the Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops and more Build trust-based relationships with diaspora communities and commercial partners in the Anglophone West Africa region to increase More ❯

will be responsible for accelerating sales growth and promoting effective collaboration across the business. Your focus will be on crafting and implementing sales strategies that are market-driven and customer-focused, helping the business achieve its global sales goals. You will also be responsible for building and leading a high-performing sales team that is motivated and capable of … sales strategies that align with company goals for new, existing, and renewal business. Drive sales revenue by meeting and exceeding both personal and team targets. Align commercial growth with customer satisfaction and retention goals, ensuring sales activity contributes to long-term, high-quality relationships Manage the sales lead process, ensuring effective tracking, distribution, and follow-up in … and professional growth. Actively engage with own professional learning, development and performance alignment. Cross-circle collaboration: Work together with the Marketing Circle to utilise market insights, competitor analysis, and customer behaviour to refine our sales strategies. Collaborate with Project Management, Support, and Consultancy Circles to ensure a smooth transition from sales to onboarding and beyond, enhancing workflows and improving More ❯

space as they invest heavily in their data strategy. As the Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customer retention, product quality and speedy and efficient delivery to More ❯

space as they invest heavily in their data strategy. As the Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customer retention, product quality and speedy and efficient delivery to More ❯

as they invest heavily in their data strategy. As the Technical Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customer retention, product quality and speedy and efficient delivery to More ❯

space as they invest heavily in their data strategy. As the Data Architect you'll be instrumental in delivering a modern cloud based data infrastructure, they have 16 million customer data points across the UK and Ireland that they're looking to use this to optimise customer retention, product quality and speedy and efficient delivery to More ❯

opportunities Conduct regular business reviews with clients and resellers Cross-sell and up-sell products and services to maximise account value Own the renewal process and ensure strong client retention Proactively manage churn risk for key products Collaborate across departments to ensure delivery exceeds client expectations Communicate clearly with clients, resolving issues quickly and professionally ?? What Were Looking More ❯

fundamentally keep our clients as profitable as possible. Our focus is simply always on two things: 1. Delivering Tip-Top results - client success 2. Building Tip-Top partnerships - client retention ... and we’re looking for someone who cares about those two things as much as us. At Tip-Top Media Co, we pride ourselves on seamlessly integrating … services or strategies to improve client results. Technical Expertise: Proficiency in Google Analytics and other campaign management tools. Communication: Excellent verbal and written communication, with a strong focus on customer service and expectation setting. Remote-Work Savvy: Comfortable with scope for a full-time, remote position, meeting deadlines, and maintaining routine. Perks of the Job 💰 Pay & Performance Bonuses More ❯

managing and growing a portfolio of existing B2B clients through all stages of their audio-visual (AV) solutions. This is a proactive sales and relationship management role, focused on customer retention, opportunity development, and revenue generation The Sales Account Manager must be IT savvy and client solution orientated. You must have the ability to deliver a product … Manager will participate in the following, but not limited to: Nurture strong relationships with existing customers and key decision-makers Conduct regular account reviews to uncover growth opportunities Understand customer needs and align solutions accordingly Work closely with external sales and technical teams to deliver exceptional service Meet and exceed sales targets across designated accounts Identify and pursue upsell … and cross-sell opportunities Prepare compelling quotations and follow up to close business Negotiate pricing and terms with confidence Deliver high standards of customer care and responsiveness Manage inquiries and resolve issues efficiently The successful candidate will have proven B2B sales or account management experience, ideally within a technical or solution focussed environment; corporate, retail or education sectors. You More ❯

decision-makers, you’ll position MHR as a trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales activity in … Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative, value-led sales will directly influence customer satisfaction, retention, and revenue growth. By deeply understanding each customer’s business environment and aligning MHR’s capabilities to their goals, you’ll position us as an indispensable partner. Your commercial focus and strategic insight will help drive long-term success for both our clients and MHR. Benefits to support you personally and professionally Alongside the opportunity to work More ❯

services. CRM & Pipeline Management Maintain and regularly update the CRM system to track leads, pipeline status, quotations, and opportunities. Monitor conversion rates and forecast sales performance. Account Management & Client Retention Serve as the main liaison for clients; ensure service satisfaction and identify upsell opportunities. Foster long-term relationships to encourage repeat business and referrals. Regulatory Compliance & Technical Oversight More ❯