Customer Retention Jobs in the UK

126 to 150 of 187 Customer Retention Jobs in the UK

Digital Acquisitions Manager

surrey, south east england, United Kingdom
Hybrid / WFH Options
Harnham
Acquisition Manager to join the team! THE COMPANY This company is looking for someone to drive the growth and profitability of their brands including customer acquisition and retention, and take their digital customer acquisitions to the next level. THE ROLE Manage performance marketing channels such as more »
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Service & Aftersales Manager

Manchester, North West, United Kingdom
Detail 2 Recruitment Ltd
advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer service and … retention of customers Monitor warranty claim submissions and requisite credits and take action as required To control service stocks at a level commensurate with profit requirements To maximise departmental profitability through the sale of labour, parts, accessories, & other products Work closely with the service team for our direct … to deliver a first class service Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges Dealing with queries & providing resolutions Ensure the necessary improvements and more »
Employment Type: Permanent
Salary: £30,000
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Sales Executive – Corporate Subscriptions

London, England, United Kingdom
Hybrid / WFH Options
emap
business to business portfolio of brands. As a sales executive you will develop and execute the subscriptions sales strategy, ensuring your sales efforts drive customer acquisition, retention, and revenues to exceed targets and create long-term value. You will generate revenue from new business, renewals and win more »
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CRM Specialist

Leeds, West Yorkshire, Yorkshire, United Kingdom
Zealous Agency Limited
digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »
Employment Type: Permanent
Salary: £40,000
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Channel Marketing Manager

London Area, United Kingdom
iProov
strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »
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Channel Marketing Manager

london, south east england, United Kingdom
iProov
strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »
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EU Amazon Manager - Zesty Paws

Hammersmith, England, United Kingdom
Hybrid / WFH Options
H&H Group
for the Amazon marketplace Experience in supplements (human or pet) is a plus Required Skills and Abilities: Data-Driven individual who has experience in customer acquisition and retention Amazon platform expert with a proven track record of driving growth over multiple years and working with internal amazon … customer teams and through Amazon Advertising. Strong analytical skills (metric-driven) with a proven ability to consume and understand data to get clear results and optimizations. Provides regular updates on metrics. Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent more »
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Service Leader

Coventry, West Midlands, United Kingdom
Schindler Limited
for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include:Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »
Employment Type: Permanent
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Client Account Manager

Nottingham, England, United Kingdom
Hybrid / WFH Options
Solutions For Accounting and CRM
CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … s products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities more »
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IT Sales Manager

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Frossell Recruitment Ltd
in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, our client offers a supportive environment dedicated to the growth and development of its staff. As an IT Sales Manager, you … Cross-selling : Identify opportunities to upsell and cross-sell to existing customers, broaden the sales pipeline and obtain referrals to expand the client base. Customer Relationship Management : Manage customer relationships, understand their needs and provide insights to enhance the product portfolio based on customer feedback. Key Account more »
Employment Type: Permanent, Work From Home
Salary: £60,000
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Senior Software Engineer (Fully Remote)

London, United Kingdom
Hybrid / WFH Options
Eurochange Plc
the software architect, define and implement the bespoke application services roadmap. Key areas where you can shine! · Strong collaboration across the business, adopting a customer-centric approach to application development to meet business demands for growth and customer retention. · Must demonstrate strong verbal and written communication attributes. · Strong … exposure preferable) with JavaScript, SQL. · Knowledge of automated testing · Knowledge of CI/CD including deployment mechanisms. · Experience scaling web applications. · Ability to transpose customer requirements into robust application services. Why join #Teameurochange Here at eurochange, we’re all about people and that includes you! We're a dedicated … Additional holiday entitlement after 1 year! · And much much more! Our Purpose. To be the go-to travel money provider, adding value to every customer’s journey, through competitive pricing and service alongside inspiration and expertise. INDLP CloseDone more »
Employment Type: Permanent
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Digital Account Manager

Leicestershire, England, United Kingdom
Hybrid / WFH Options
Aquent
gurus and web developers. They are looking for an experienced Digital Account Manager to join their close-knit team, who will provide an exceptional customer experience to their clients … developing and implementing effective digital strategies with a strong focus on SEO and PPC for their accounts and building long term client relations. Client retention is key, so having a clear vision of your clients aims and objectives throughout every project is essential. Working alongside the projects team … ROI Manage client expectations with regular updates on the progress of live projects, being their first line of contact, and providing them with excellent customer service. Project scoping, identifying key objectives, defining costs and resources and capturing key performance indicators for benchmarking against Scoping and costing of new websites. more »
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Internal Sales Representative - Fixed Term

Gravesend, Kent, South East, United Kingdom
Moove Lubricants
Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »
Employment Type: Contract
Posted:

Product Manager

United Kingdom
Hybrid / WFH Options
AboutMe Apps
for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in more »
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E-Commerce Trading Executive

Greater London, England, United Kingdom
Hybrid / WFH Options
Liforme (B Corp Certified)
breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »
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Head of CRM

hampshire, south east england, United Kingdom
Hybrid / WFH Options
3Search
thrive. Role Overview and Features: The Head of CRM will lead the charge in establishing our client's CRM function, driving strategies to enhance customer engagement, retention, and revenue growth. You'll collaborate with cross-functional teams to craft and implement integrated CRM strategies aligned with business … objectives. Harnessing the power of customer data, you'll optimize CRM systems, drive data-driven marketing campaigns, and identify new business opportunities. Essential Skills: 5+ years CRM experience in a fast paced, high volume B2C industry. Proven track record of boosting engagement & revenue metrics. Strategic thinker with deep analytical more »
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Customer Relationship Management Lead

farnham, south east england, United Kingdom
Harnham
THE ROLE As a CRM Retention, you can expect to be involved in the following: Develop and execute CRM strategies to enhance customer engagement and retention Define and Own the CRM roadmap Utilise customer data and analytics to identify trends, segment customer groups … an agency of DTC brand Proficient in using CRM tools - Klaviyo would be nice to have but not a must Strong commercial and retention experience Great stakeholder management experience BENEFITS Salary is between £75,000 Great office environment with lots of activities Regular social events Great opportunities for more »
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Telematics Service Desk Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
MSX International Limited
Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »
Employment Type: Permanent, Work From Home
Posted:

Marketing Campaign Event Manager - EMEA

london, south east england, United Kingdom
Chesamel Group
strategy, working in alignment with the regional marketing strategy programme and with cross-functional marketing stakeholders. Develop, execute, rollout and optimise campaigns to drive customer acquisition and retention, and product engagement, including via customer conferences, seminars, education and engagement tactics. Build execution strategy and analysis of … future activities, improve demand generation, and marketing qualification rates of corporate and mid-market segments accounts. Using AI to optimise campaigns and improve the customer experience. Liaise with marketing managers in the region to get buy-in for region-wide campaign execution Coordinate and engage to create/adapt more »
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CRM Manager - £48k - FMCG

manchester, north west england, United Kingdom
Blu Digital
to day you will be expected to develop and execute the CRM Strategy. You will be designing and implementing effective CRM strategies to boost customer engagement, retention, and lifetime value. You will be expected to analyse customer data and insights to identify trends, opportunities, and areas … for improvement in the customer journey. You will be planning and executing targeted email, SMS, and push campaigns to promote products, offers, and news to different segments of the customer base. During this role you will be monitoring and reporting on the performance of CRM activities, using metrics … such as open rates, click-through rates, conversion rates, and customer lifetime value. You will be expected to manage and amplify the referral programme by improving touch points and testing new offers. To apply for this role you must have a solid experience within CRM and be able to more »
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Senior CRM Executive

london, south east england, United Kingdom
Hybrid / WFH Options
LK Bennett
CRM strategy built for longevity, in line with the company’s brand goals. You'll play an integral part in getting to know our customer to elevate, shape and personalise their LK Bennett experience. You’ll have a strong focus on maximising customer acquisition and retention … of ESP platform. Experience in Loyalty is a bonus. Excellent analytical skills with the ability to interpret data to deliver change and measurable results. Customer centric approach – a solid understanding of audience segmentation and lifecycle. Must be confident in collaborating, presenting and leading conversations across the business. A challenger more »
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Head of Ecommerce

burgess hill, south east england, United Kingdom
3Search
paid media agencies to drive and scale growth within defined targets Responsible for online and subscription growth across the UK and Globally Own the customer acquisition and retention KPIs and know how to deliver these Obsess about hitting target revenue, AOV & the conversion rate Responsible for creating … a seamless customer experience Lead, grow and manage a newly formed Ecom team, including CRM Manager and Digital Marketing Manager. Execute non-paid channel initiatives across loyalty and referral. Continually improve technical SEO, using external expertise Ownership of promotional strategies and integration with Marketing Content Calendar. Project Manage the … subscription experience Experienced working in a PE and founder-led business Highly commercial, analytical and an ability to utilise a data-led approach for customer segmentation and user experience optimisation. Experience in growing new Global markets. Brings passion, and energy to a fast-paced environment Very entrepreneurial with an more »
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Senior Solutions Design Manager

England, United Kingdom
Tracker Recruitment
also play a crucial role in: New Business Development : Analysing customer requests and data to provide initial feedback and make informed decisions. Client Retention/Growth : Maintaining and enhancing relationships with existing clients through proactive engagement and data-driven optimisation. New Business Implementation : Ensuring seamless implementation of more »
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Analytics Consultant

Greater London, England, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
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Analytics Consultant

london, south east england, United Kingdom
Hybrid / WFH Options
MSCI Inc
Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »
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Customer Retention
10th Percentile
£29,750
25th Percentile
£36,250
Median
£50,000
75th Percentile
£63,125
90th Percentile
£77,500