126 to 150 of 419 Customer Retention Jobs in the UK

Calling all HR Tech & Customer Success superstars! We're growing our team at Talos360! Are you passionate about people, performance management and helping organisations get the very best from their teams? Do you love building brilliant customer relationships, solving challenges and helping businesses get real value from their … technology? Perhaps you're already working in Customer Success, Implementation or Customer Consulting for an HR technology or Performance Management provider and fancy a new challenge? Then we might have just the opportunity for you! Location: Warrington (Hybrid – 3 days office/2 days home) Salary ...

proactive fall prevention Resident insights on mobility, sleep and behaviour Next-generation nurse call functionality Real-time, location-based care intelligence As our UK customer base continues to grow, we're looking for a Customer Success Manager to build lasting relationships with our customers across Northern … areas north of Birmingham). You'll take ownership of customer relationships following implementation, ensuring Nobi becomes an integral part of daily care routines and delivers meaningful, long-term value. This is a hands-on, people-focused role. You'll spend time with customers, understand their challenges, support care ...

Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practices. You are a strategic partner and passionate advocate who demonstrates measurable business value to customers at every … touchpoint. Your stakeholder management expertise and resourcefulness enable you to collaborate across teams, solve complex challenges, and consistently exceed customer expectations. What You'll Do Strategic Account Management Own the vision and strategic success plan for a portfolio of mid-market and SMB customers, driving product adoption, retention ...

logo targets. The Role You will lead an experienced sales team responsible for growing relationships within the energy market. Your remit will span customer retention, cross-sell and upsell, price realization and net-new SaaS revenue generation. Key responsibilities will include: Lead, coach and develop a high … through complex enterprise sales cycles. Partner closely with Marketing, Product, Business Development and senior leadership to execute go-to-market strategy. Analyze market trends, customer requirements and competitive activity to identify new revenue opportunities. Represent the business at relevant oil & gas and energy industry events. Continually improve sales methodology ...

logo targets. The Role You will lead an experienced sales team responsible for growing relationships within the energy market. Your remit will span customer retention, cross-sell and upsell, price realization and net-new SaaS revenue generation. Key responsibilities will include: Lead, coach and develop a high … through complex enterprise sales cycles. Partner closely with Marketing, Product, Business Development and senior leadership to execute go-to-market strategy. Analyze market trends, customer requirements and competitive activity to identify new revenue opportunities. Represent the business at relevant oil & gas and energy industry events. Continually improve sales methodology ...

Associates. Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together. About The Role: Join the Customer Strategy team as a Customer Strategy Manager and be the backbone of our client-facing team! You will build strong relationships with customers … understanding their objectives, and ensuring their continued success with our products and services. Our Customer Strategy Managers are driven to identify and share key insights with customers to help them realize full value from their relationship with Stackline. The ideal candidate will have experience in managing complex customer ...

technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle. Key Responsibilities: Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales … onboarding, in-life support and value realisation, retention and offboarding.) Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required Maintain technical ...

services, contributing to the transformation of our largest Enterprise customers worldwide. You will increase revenue across Atlassian's full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner … show excellence in discovery with the ability to engage with curiosity to identify opportunities for expansion. You have a Don't f* the customer mentality advocating for the customer's interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy You have over 7 years ...

compliance and payroll, monitoring progress to ensure required documentation and training are completed. Identify opportunities to improve customer satisfaction, service delivery and client retention, proactively developing existing relationships and expanding the services provided. Prepare client reports, service reviews, performance summaries and onboarding materials. Technology & Operational Management Support … materials and account reviews, maintaining CRM records and supporting the management of the sales pipeline. Identify opportunities for upselling and cross-selling, reviewing client retention and sales data to support business development and growth strategies. Exhibitions & Events Represent the business at trade exhibitions, roadshows and industry events, coordinating ...

enables brands to run subscription programmes at scale. Brands can unlock a powerful new growth engine with Raylo across embedded checkout, Raylo.com and the customer app — converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value. The impact of our circular … placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

passionate about helping insurance organisations transform the way they work? Do you combine deep London Market expertise with a talent for building trusted customer relationships and delivering measurable business outcomes? We are looking for a Customer Success Manager to join our growing Smart Apps team in the UK. … London Market, helping them maximise the value of innovative digital, workflow, and AI-enabled solutions. This is an exciting opportunity to influence customer strategy, drive transformation, and play an active role in shaping the future of insurance operations. What You'll Be Doing Build Strategic Customer Partnerships Develop ...

with a mission to support animal welfare and support farm businesses. The leadership team drives the product, the commercial strategy, and the science. The customer success team makes sure every farm that deploys CattleEye gets the most out of it from day one. Responsibilities/Tasks Lead and manage … Customer Success team in building strong, long‐term relationships with clients following onboarding and once systems are fully operational. Support pilot farms in transitioning to fully paying customers, ensuring a smooth and successful conversion process. Plan, coordinate, and deliver training sessions for global distributors responsible for installing and supporting ...

Product, Engineering and Services Own the data platform end to end: data lake, Snowflake data warehouse, ingestion and governed company KPIs such as ARR, customer retention, realised customer value, touchless rate and cost to serve Deliver, with RevOps and Account Management, a joined customer dataset … they can answer which customers get value, renew or expand, and what they cost to serve Set data governance with InfoSec: access controls, retention and deletion, and clear ownership for every data source Make our data AI-ready: evaluation datasets for AI Engineering, trusted context for agents ...

What you can expect The Head of Customer Success, EMEA will be responsible for overall revenue retention and product adoption of a large portfolio of customers and ARR, leading and mentoring regional customer success teams across EMEA. You will execute on regional strategy for customer satisfaction, retention and growth in coordination with the global customer success organization and strategy. The ideal candidate has experience in scaling Enterprise SaaS customer success operations through transformation, with referenceable improvements to GRR, product adoption, and customer satisfaction. A proven track record in EMEA ...

identifying new business opportunities across the UK market. This is an excellent opportunity for a relationship-focused sales professional who enjoys combining account development, customer success and new business activity to drive revenue growth and long-term client partnerships. The Role You will be responsible for managing a portfolio … stakeholder relationships and identifying opportunities to increase revenue through upselling, cross-selling and contract renewals. Key responsibilities include: * Managing and developing relationships with key customer stakeholders * Acting as the primary point of contact for assigned accounts * Identifying opportunities to expand software and technology service adoption * Driving contract renewals ...

best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Technical Account Manager (TAM) is a strategic customer advisor and business outcome leader who partners with enterprise customers to drive measurable security value and cyber resiliency. This is a senior, consultative role that … strong technical and security software foundation remains essential. Successful candidates will bring executive presence, commercial acumen, and a proven track record of driving customer outcomes at the enterprise level—combined with deep experience in Linux, messaging, and cloud security environments. Above all, they will have a passion for ensuring ...

coaching your team to consistently exceed targets, optimizing sales processes, and ensuring predictable pipeline generation and revenue performance. You will work closely with Marketing, Customer Success, and Product to align go-to-market strategies while personally supporting key enterprise opportunities and strategic customer relationships. This role is ideal … enterprise opportunities. Establish sales playbooks, best practices, and standardized sales processes. Collaborate with Marketing to improve lead generation campaigns and conversion rates. Partner with Customer Success to maximize customer retention, expansion, and referrals. Analyze sales metrics to identify opportunities for process improvements and revenue growth. Maintain ...

technology ecosystem, with particular focus on Dynamics 365, Power Platform, Azure and associated business transformation services. The role must also ensure that every new customer opportunity is approached as the foundation for a long‐term, mutually beneficial relationship, where Ashton Court is positioned from the outset as a trusted … disciplined pipeline, shaping differentiated propositions, leading commercial negotiations, and working closely with technical, delivery and leadership teams to secure high‐value, commercially sustainable new customer wins. The remit is deliberately focused on generating new logo growth business and acquiring new customer acquisition. Once a prospect converts ...

intersection of Product, Sales, Technology, Alliances, and Marketing, ensuring that our solutions are effectively brought to market, differentiated from competitors, and aligned to customer needs. The successful candidate will be responsible for driving product adoption, generating demand, accelerating pipeline growth, and supporting revenue generation across both new and existing … buyer personas, and value propositions that differentiate our solutions in the market. Partner with Product Management and technical teams to ensure market requirements and customer insights are reflected in product strategy. Develop launch plans that maximise awareness, engagement, adoption, and commercial success. Develop a deep understanding of customer ...

Customer Success Manager – Dutch Speaker London or Amsterdam | Hybrid Working | SaaS & Sustainability Technology The Opportunity Join an innovative, international technology company helping organisations improve supply chain transparency, strengthen traceability and meet sustainability and regulatory requirements. As Customer Success Manager, you’ll manage a portfolio of complex, international customers … project coordination and commercial ownership in a growing, mission-driven business committed to making a positive environmental impact. Key Responsibilities Build trusted relationships with customer stakeholders, from operational teams to C-suite executives. Lead customer onboarding, including project planning, platform implementation, data integration, training and go-live. Drive ...

What You'll Do The Marketplace Customer Account Manager manages and grows the net revenue from Avalara customers through up-sell, cross-sell, and add-on opportunities. You will develop long-lasting customer relationships in the evolving world of tax and VAT compliance. You excel at work creating … growth or new opportunities to explore. Partner with the our teams including: engineering, product, finance, and global customer support team to promote client retention and satisfaction Use the broader internal team to address client satisfaction issues Create and document playbook, dashboards and models ensuring repeatable processes ...

Contracted Office: Reading Office - RG1 1LX Company Description Why Babble? Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers. We are specialists in: Microsoft Modern Work … passionate about telecoms? Do you thrive in a fast-paced, innovative environment? At Babble, we're on a mission to to be our customer's most trusted advisor for cloud-based technologies. We're looking for passionate and talented individuals to join our dynamic team. If so, we have ...

coding agents draft models, tests and documentation, while you own definitions, review and quality Own the metrics layer: one tested definition each for ARR, customer retention, realised customer value, touchless rate and cost to serve, with a first version in use within your first six weeks … Move existing Metabase and customer review reporting onto governed models, and retire duplicate dashboards together with their owners Enable Finance, RevOps, Commercial, Product, Engineering and Services to self-serve, including plain-language analytics on top of the metrics layer, and help choose our analytics tooling Agree definitions with business ...

Transfer solutions owning the strategy, product roadmap, and capabilities behind a send and receive money experience. These experiences are most important at MoneyGram for customer acquisition, engagement and retention, with strong demand across the organization and a clear path to deliver impact. You’ll be responsible … transfer across markets and surfaces. This is a high-impact role with wide visibility and the opportunity to shape how MoneyGram drives repeat use, customer advocacy, and personalized engagement. You’ll join a growing product team that’s rethinking how we acquire, engage and retain customers across every touchpoint. ...