126 to 150 of 369 Customer Retention Jobs in the UK

architecture, hybrid cloud operations and technology enabled business transformation. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily focused on understanding and defining business outcomes … customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.Your experience ...

Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm (1 in 4) Salary: 26,228 OTE 40,000 + benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis … their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction ...

years experience in an IT MSP or IT/Telecoms VAR at Account Director level. Working with your colleagues in specialist roles such as Customer Experience, Customer Success, and Product/Solution Sales Specialists, you will achieve this by: Helping customers understand, invest in and unlock the value … long-term goals, along with clearly defined steps to reach them. Proactively establishing professional and productive relationships with all relevant stakeholders in each Customer account. Assessing, clarifying, and validating customer requirements, needs, and goals on a consistent basis. Speaking with customer stakeholders on a regular basis ...

+ Quarterly Bonus + Profit Share + Outstanding Benefits Are you an experienced Account Manager who enjoys building long-term customer relationships, developing existing accounts and identifying opportunities for growth? We're partnering with a highly respected global manufacturing and technology business to recruit an Account Manager to join … Share incentive scheme, Cycle to Work scheme, Employee discount platform, Long service awards The Opportunity You'll take ownership of an established portfolio of customer accounts, ensuring they receive outstanding service while identifying opportunities to develop and grow existing business. This is a relationship-led role where ...

Summary:Role: Customer Success ManagerHours: Full Time, 37.5 (we are open to discussions around flexibility)Location: Scotland, RemoteSalary: 40,000 - 50,000 DOEHolidays: 32 including bank holidays, increasing to 34 after 1 year's servicePension: 5%Other Benefits: Life Assurance, Private Healthcare, Generous Discretionary Bonus Scheme, Company Sick … offer opportunities for personal and professional growth, guided by transparent and approachable leadership. With our unique industry position and commitment to innovation and customer-centricity, DRAMS Software is a place where your career can thrive.You’ll enjoy excellent benefits including:Competitive base salary + a market-leading discretionary bonusRemote ...

throughout their journey with us. You'll lead an experienced CRM team, own the CRM roadmap and work closely with Product, Data, Engineering and Customer Success to deliver high-impact campaigns that drive engagement, activation and retention. You'll also play a key role in delivering our FY27 priorities … Oversee the planning, execution and optimisation of CRM activity, maintaining high standards of campaign delivery, governance and reporting. Partner with Product, Engineering, Data and Customer Success teams to enhance the customer experience and deliver cross-functional initiatives. Drive improvements in candidate engagement, activation and retention through ...

based in Devizes and works closely with customers across multiple industries, delivering high-quality, sustainable PCB solutions. They pride themselves on technical expertise, customer focus, and environmental responsibility. The BDM will be required to drive sales growth and market share for the UK division by developing new business opportunities … customers in target sectors. - Develop strategic account plans and deliver against revenue and margin targets. - Prepare accurate forecasts and contribute to UK growth strategy. Customer Relationship Management: - Act as the primary contact for customers, ensuring exceptional service - Understand customer needs and provide tailored PCB solutions. - Negotiate pricing, contracts ...

Location- Flexible within your assigned region, with regular travel to customer sites, regional offices and company locations Salary - £45,000 - £50,000 Contract: Full Time, Permanent About turn IT on Part of the Transforming Learning Group (TLG), turn IT on provides schools with expert ICT support, MIS services, GDPR … performance, technical leadership and people management of regional IT Managers, Onsite Engineers and other field-based colleagues. You'll ensure services are delivered consistently, customer commitments are met and regional teams have the resources, support and direction needed to succeed. This is a highly visible leadership role, combining operational ...

building the AI-driven future of customer success, from retention to growth!We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. … Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer ...

sales evolution, and sustainable revenue growth. As a key member of the Executive team, the CCO will drive long-term growth by putting the customer at the heart of our GTM operations while accelerating new product sales. In partnership with our Product & Technology leaders, the CCO transforms innovative product … ability to articulate a vision that inspires both internal teams and the external market Experience managing multi-disciplinary global teams across Sales, Marketing, and Customer Success Degree in Business, Engineering, or a related field; MBA or equivalent experience is a plusStrategic Partnership & Revenue Ownership: Owns the overall commercial ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR ...

This customer-facing role focuses on managing client relationships, driving product adoption, improving retention, and identifying growth opportunities. Ideal candidates will have 3+ years' experience in Customer Success or Account Management, alongside strong communication, relationship-building, and commercial skills. Client Details The client is a rapidly … growing HR and payroll technology provider that helps businesses streamline workforce management through a modern, cloud-based software platform. Description As a Customer Relationship Manager you will: Act as the primary point of contact for customers, building strong relationships and ensuring a positive experience throughout their journey. Lead ...

market strategies.Cross-Functional Sales ExecutionOrchestrate dedicated cross-functional deal teams—including Strategic Sales Engineers, Solutions Architects, Product Managers, and Executive Sponsors—to drive unified customer pursuits.Partner with Customer Success and Post-Sales Engineering to ensure successful deployment, high customer retention, and long-term account expansion ...

LondonCustomer Success Group – Customer Success/Full-time/HybridIndustry leader? Well, how about an industry creator?!At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control … innovate with some of the most talented people out there, WalkMe is the place for you!We’re looking for a French speaking Customer Success Manager, Commercially adept but with a technical curiosity in the Product and what it can do for our Customers, to help take digital adoption ...

ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented analytics … team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This role ...

This is a strategic leadership opportunity for a commercially focused sales leader who has successfully built, developed and scaled sales teams within fast-paced, customer-centric environments. The successful candidate will be responsible for driving revenue growth, developing market strategy, and leading a national field-based sales team whilst … senior leadership and cross-functional teams to align commercial objectives with wider business goals Building strong relationships with executive-level stakeholders across a diverse customer base Providing market and customer insight to support strategic decision-making, product development and customer retention initiatives About YouWe ...

Contact Center solutions independently. You will combine deep technical expertise with hands-on coaching and data-driven account monitoring. You will directly protect customer retention and drive adoption at scale.About the TeamOur CX Technical Advisor team equips partners to deliver and manage Zoom's Contact Center platform … confidently. We blend technical depth with enablement strategy and exist to turn partner capability into lasting customer success.ResponsibilitiesSupporting partners to deliver ongoing post-deployment services. Designing and enabling partners on technical engagements focused around auditing and optimising account functionality and driving adoption.Building technical playbooks, best-practice guides, and enablement ...

within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … Signature Success Plan provides enterprise customers with Salesforce’s highest level of strategic partnership, technical expertise, and proactive support.We are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers, helping them maximize the value of their Salesforce investment. In this role, you will ...

commercial leadership role responsible for managing and developing a regional organization of Client Partners and Performance Managers, while driving revenue growth, deepening executive-level customer relationships, and shaping Unity’s go-to-market approach across EMEA.As the senior leader for a portfolio of Unity’s most important mobile gaming … Lead and develop a regional team of Client Partners and Performance Managers across EMEA, building a high-performance culture grounded in accountability, collaboration, and customer impact.* Own regional commercial performance across a portfolio of strategic accounts, with responsibility for revenue growth, customer retention, and business expansion ...

partner relationships, while positioning the business as a market leader in digital protection solutions. The VP of Sales & Marketing will also lead our Customer Success tea as a core strategic function focused on driving long-term customer loyalty, retention, and revenue growth. The successful candidate will … performance reporting. Marketing Leadership Oversee the planning, development, and execution of marketing campaigns across digital and traditional channels, ensuring they are grounded in customer and market insight. Utilise data-driven marketing and digital techniques to grow brand presence, generate qualified leads, and drive client engagement. Work closely with product ...

upon this strong foundation by scaling and evolving existing products while identifying opportunities for new product development, commercialization, and expansion into new markets and customer segments. The VP of Product Development & Strategy will – in collaboration with Sales and Business Development - translate business objectives, market opportunities, customer needs, competitive … required. Understanding of the LMS market is strongly preferred. This individual will bring demonstrated experience developing, launching, commercializing, and scaling digital products and balancing customer needs, market opportunities, business objectives, and technical feasibility to drive measurable business outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES Product Strategy & Portfolio Leadership · Develop and lead ...

business enters an exciting phase of commercial growth, we're seeking a Product Lifecycle Manager (PLM) to become the voice of the customer internally and the face of the business externally. This is a highly commercial, customer-facing role sitting at the intersection of technology, product and market … strategy. Rather than focusing on day-to-day product delivery, you'll own the product throughout its lifecycle, ensuring customer needs, commercial opportunities and evolving regulatory requirements shape the future development of both the company's lidar technology and its cloud-based reporting platform. Working closely with customers, engineering ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...

make a lasting impact. The Opportunity As Global Ecommerce Director, you will own the global ecommerce strategy, taking full accountability for online trading performance, customer experience and commercial growth across multiple international markets. This is a hands-on leadership role where you'll work at the intersection of ecommerce … technology, brand and customer, constantly identifying opportunities to improve conversion, optimise the customer journey and accelerate profitable growth. Shopify sits at the heart of the ecommerce ecosystem, and we're looking for a leader who understands how to maximise its capabilities, challenge convention and continually evolve the digital ...