26 to 50 of 135 Customer Retention Jobs in the UK

stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Advisor to join our growing team in Leeds. This position is fully office-based (5 days per week) . Following our acquisition by Klipboard … February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As our Customer Advisor ...

Customer Account Manager- Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-35k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Account Manager … join their customer excellence and account management team Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental ...

responsible for managing and developing relationships with existing reseller and integrator accounts within the audio visual (AV) channel. The role focuses on delivering excellent customer service, driving sales growth, identifying new opportunities, and supporting customers with product selection, pricing, and project requirements. Working closely with external account managers, vendor … Management Manage and develop relationships with a portfolio of reseller and integrator customers. Act as the primary point of contact for day-to-day customer enquiries. Maintain regular communication with customers to understand their pipeline, projects, and requirements. Support customers with quotations, product recommendations, and solution guidance. Sales Development ...

accounts, improving CSAT and maintain and updating Account development plans. You will also drive new product uptake through whitespace analysis, working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate our Client … compliance or health & safety solutions would be considered desirable. Experience or understanding of a subscription based service would be helpful and demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology would be ideal. You will be able ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … spending accounts, with a view to retain with inflation. Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & SpanishSpeaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily those … based in theItalian & Spanishspeaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ProcessClaims ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily … those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

well-established enterprise in the FinTech Space! A high-growth enterprise SaaS business is hiring a Strategic Accounts Manager to join its expanding Customer Success team. This is a remote role supporting a portfolio of high-value enterprise clients, with a strong focus on retention, renewal … enterprise accounts valued at approximately £500K ARR each Managing an average order value of £150,000 dealing with established financial organisations Drive customer retention, renewals, upsell, and cross-sell opportunities within existing accounts Act as the primary post-sale relationship owner, following the Sales handover Deliver ...

headcount. Resolve is proud to be named a Visionary in the 2025 Gartner® Magic QuadrantTM for Service Orchestration and Automation Platforms. Overview As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint … success plan and strong customer relationships. Responsibilities Develop a deep understanding of the customer's business and technical objectives, partner with them to build a strategic joint success plan with identified objectives, milestones and measurable KPIs to achieve the outcomes. Apply domain/technical knowledge of Resolve ...

Points Senior Customer Success Manager Leading Hospitality Tech Software Platform Salary - £50K + 10% Bonus + Future Equity Options Strong UK growth and looking to scale function ASAP Remote first role! About The Company Scale Up – Hospitality Software working with hospitality groups, multi-site operators, and potentially some payment … Offer a genuine solution to a real-time issue! Remote first working Huge growth planned for this year and beyond! About the Role Senior Customer Success Manager Role Developing strategies to increase customer retention and satisfaction Collaborating with the sales team lead to identify potential cross ...

smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for an experienced Account Director to join our Customer Success team at an exciting stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with … voice and advocate of your clients internally, ensuring their objectives are clearly represented and aligned with internal teams. This role requires a balance of customer-centric thinking and commercial development, ensuring clients are advocates, achieving measurable value, and investing further in solutions that support their continued success. Key Responsibilities ...

work, and who want their craft to matter . Role Purpose The CMO will own and elevate our go-to-market strategy, brand, and customer journey end-to-end. You will take the Founder’s working G2M plans, strengthen and extend them, and then execute them to drive measurable … adoption, engagement and retention. You will lead marketing, partnerships, branding and customer success activities, primarily as an individual contributor who is skilled at orchestrating and managing contractors, freelancers and agencies. Key Responsibilities Strategy & Leadership Own, refine and deliver the overall marketing and growth strategy, building on existing G2M plans. ...

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer ...

functionality, and embedded payments powered by ClearAccept. With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected ...

role is ideal for someone who thrives in a fast‐paced Cyber Security environment and is confident identifying and developing opportunities within an existing customer base. You will play a key role in driving revenue through upselling, cross‐selling, and expanding long‐term client relationships across our portfolio … identify upsell and cross‐sell opportunities Manage and grow a portfolio of accounts, building trusted, long‐lasting client relationships Develop a deep understanding of customer needs, risks, and security challenges Work closely with technical and service delivery teams to clearly position the value of our solutions Conduct outbound calls ...

with responsibility for identifying new opportunities for growth and ensuring excellent standards of service. This is a relationship-focussed role that combines account management, customer support and commercial awareness and a strong emphasis on delivering excellent service with long-term customer retention and growth. Typically … building solid relationships with stakeholders at various levels across our local authority customers. pro-actively check-in with customers to monitor account health and customer satisfaction. liaising with project management on individual projects in an advisory capacity, ensuring the project deliverables align with the overall account, targets and business ...

Revenue Leadership Opportunities SDR Manager | BDR Manager | Customer Success Leader | Revenue Team Lead 📍 UK & EMEA | London/Hybrid Options 💰 £60,000–£100,000 basic + uncapped commission (OTE £110,000–£200,000+) Build teams. Build revenue. Build your leadership career. Our team at Flourish is partnering with a number … first time. These are critical hires, with real ownership and progression. The role These positions sit across SDR leadership, BDR management, and Customer Success leadership, combining hands on contribution with team leadership responsibility. You will typically be responsible for: Leadership and team development • Leading teams of SDRs, BDRs ...

fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

planning, creation, deployment, and reporting of email campaigns and automation journeys. Develop and implement email marketing strategies to increase engagement, generate leads, and improve customer retention. Ensure campaigns follow best practice for deliverability, segmentation, automation, A/B testing, and data privacy compliance (e.g., GDPR, CAN-SPAM). Maintain ...

attributes, CMS pages, blocks, widgets, banners, and enquiry forms Troubleshoot website issues and liaise with external developers Handle product uploads, datasheets, stock, prices, and customer data using Magento 2 and CSV files Support digital marketing activities: email campaigns (Goldvision), social media (Hootsuite), on-page SEO, CRO, and customer retention initiatives Test website features for usability and analyse performance using Google Analytics, Microsoft Clarity, and Looker Studio Work confidently with large data sets in Excel for product, price, stock, and CRM management Hours Flexible Working Hours (40 hours per week, MondayFriday) Choose your start time between ...

Role? AS TAM, you’ll play a key role in driving revenue growth across Adobe’s partner ecosystem. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. This isn’t just another sales job. … market. Your Day-to-Day: Manage top-tier renewals across non-named (CSMB) accounts, ensuring on-time, smooth contract renewals while maintaining a high customer retention rate. Use each renewal as a strategic growth opportunity. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe Express ...

London. Joining the EMEA Commercial team, the Business Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

Joining the EMEA Commercial team, the Program and Change Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...

central London. Joining the EMEA Commercial team, the Strategy Consulant will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across the business Marketing, Sales, Partnerships, Product, Customer … role in SaaS, Sales, Marketing, and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability ...