26 to 50 of 419 Customer Retention Jobs in the UK

improvement and ensure they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting … relationships. Serve as the primary point of contact for customer account enquiries and commercial discussions. Protect and grow recurring revenue through excellent account management and customer engagement. Identify and qualify opportunities for additional products and services within existing accounts. Conduct regular customer review meetings to discuss service ...

paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. FreedomPay is seeking a bilingual Enterprise Customer Success Manager (English/Spanish) to manage a portfolio of strategic enterprise customers across global markets. This role combines strategic relationship management with hands … partnership with FreedomPay. The ideal candidate is equally comfortable engaging executive stakeholders, coordinating cross‐functional initiatives, managing day‐to‐day operational activities, and driving customer‐focused process improvements in a fast‐paced environment. This position is based in our London office and follows a hybrid schedule of two days ...

Account Manager/Customer Success Manager Want a customer-facing technology role where you can genuinely own relationships, solve problems and help accounts grow? Join our team at Sagoss, a fast-moving, product-led business where your ideas, judgement and customer focus can make a visible difference. … youve also worked in the following roles, wed also like to hear from you: Client Services Manager, Client Relationship Manager, Customer Account Manager, Key Account Manager, Customer Relationship Manager, Client Success Manager, Customer Retention Manager, Customer Experience Manager, Customer Engagement Manager SALARY ...

Zeta helps enterprise brands connect customer data, intelligence and activation to create better customer experiences and measurable growth. We are investing in the UK as a priority growth market and are looking for a commercially minded Product Marketing leader to translate Zeta’s capabilities into compelling propositions … enterprise customers, prospects and partners. You will own the UK messaging, value propositions, competitive insight, and sales and partner enablement that support strategic customer expansion and selective enterprise new-logo growth. Your focus will be making it clear why Zeta, why now and how our capabilities address the priorities ...

small and medium-sized business (SMB) sector. As a trusted advisor, youll help customers achieve their business goals through cloud-based technologies, working with Customer Experience, Customer Success and Product/Solution Sales Specialists. You can be based anywhere in the UK and this role is hybrid. About … Role Own customer retention and growth across your territory. Your responsibilities include: Build and deliver strategic account plans with clear short-term objectives and long-term goals. Develop strong relationships with key stakeholders, including senior decision-makers. Regularly assess customer needs, goals and challenges to identify ...

part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you. In This Role, You Will: Customer Consulting & Event Strategy Serve as the primary advisor for assigned customer programs, guiding customers through planning, execution, and optimization of webinars and virtual … events. Conduct event planning sessions to understand customer objectives, audience, messaging, and success metrics. Recommend ON24 platform capabilities and best practices to help customers achieve their business goals. Develop trusted relationships with customer stakeholders through exceptional service and strategic guidance. Event Planning & Delivery Manage ...

competitive threats and emerging trends. Develop and deliver a multi-year business plan aligned with ambitious revenue and market share objectives. Evaluate market intelligence, customer insights and channel performance data to support strategic decision-making. Lead commercial transformation initiatives, including the evolution towards subscription and service-based revenue models. … channel opportunities. Build senior relationships across housing providers, compliance organisations, distributors and strategic partners. Drive revenue growth through structured business development, account expansion and customer retention strategies. Lead annual commercial planning, forecasting and budget delivery. Leadership & Organisation Build, develop and inspire a high-performing UK leadership team. ...

Performance/Business Intelligence Analyst to deliver high-quality insight, business/commercial intelligence, analysis and performance reporting across the organisation. You will turn customer, revenue and commercial data into clear, actionable recommendations that support effective decision making. Client Details Major UK Infrastructure organisation Description This Major UK Infrastructure … Performance/Business Intelligence Analyst to deliver high-quality insight, business/commercial intelligence, analysis and performance reporting across the organisation. You will turn customer, revenue and commercial data into clear, actionable recommendations that support effective decision making. You will regularly interact with stakeholders across Finance, Operations, Marketing ...

into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve. Head of Customer Experience London | Reports to: Chief Customer Officer The organisation Teciem is a financial software solutions provider. Treasury and capital markets run through … strategy we are in a phase of accelerated growth, innovation and transformation with a culture infused by transparency, accountability, performance orientation, our customer mindset and our people. The opportunity Teciem is building a new Customer organisation under the Chief Customer Officer, with clear accountability for customer ...

## Manager, Customer Success ManagementApply: Local Office (London, UK): Full time: Posted Today: R013757**Manager, Customer Success**SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint … complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.We are proud of our team and the culture we have built which has led to our employees voting us “best places to work ...

bridge the gap between seamless delivery and account expansion. In this role, you will champion our client’s contractual obligations, empower a small customer performance team, and hold internal stakeholders accountable to high standards. Leveraging the trust you build through reliable execution, you’ll safeguard customer retention … Management. Maintain a balance as a trusted advisor, surfacing growth opportunities without compromising delivery integrity. Manage, coach, and set high performance standards for the customer success team. Provide the team with necessary data, tools, and processes, driving a culture of proactivity and accountability. About you: Proven background in contract ...

love to meet you. As Cafeyn continues to grow, the Group is accelerating its transformation towards a truly data-driven organization, leveraging Customer Data and Artificial Intelligence to improve business performance, enhance product innovation and develop new revenue streams. As Director of Customer Data & Data Science, you will … define and lead Cafeyn Group's Customer Data strategy, transforming data into a strategic asset that drives business decisions, product development and revenue growth. Reporting into the Group's leadership structure, you will act as the primary ambassador for Customer Data, working closely with the Executive Committee, Marketing ...

Manager, Customer Success, International London, England, United Kingdom Be part of the team that defends the networks the world depends on Corelight defends the world's most sensitive networks—from global commerce to national defense—quietly, relentlessly, and with resolve. As cyber threats grow faster and smarter, we serve … Corelight helps teams to detect advanced threats and close cases with unprecedented clarity and precision. About the Role Corelight is looking for an experienced Customer Success leader to lead our International Customer Success organization, supporting customers across markets outside the United States. This leader will be responsible ...

automotive retail customers across the UK. This is a sales-focused account management role , where your primary aim will be to build strong customer relationships while identifying and converting opportunities to grow revenue across your existing accounts. You’ll develop a strong understanding of your customers’ businesses, their dealership … services can deliver value, and turn those opportunities into commercial results. You’ll have responsibility for account growth targets, including upselling, cross-selling, customer retention and generating additional revenue from your portfolio . This means being proactive with customers, spotting opportunities before they become obvious and confidently ...

role specialises in outsourced IT services, managed support and the Microsoft technology stack. It combines proactive account development, consultative selling and commercial ownership of customer relationships, with a focus on gross profit, customer retention and recurring revenue growth. Although primarily focused on existing customers, the Account … following core responsibilities: Own and develop an allocated portfolio of customers, understanding their business objectives, IT environment, decision-makers and commercial priorities. Maintain regular customer engagement through telephone, online and face-to-face meetings, including structured account and service reviews. Create and maintain account plans for priority customers, including ...

Manager Overview of the job The Data Scientist will own Tails.com's predictive modelling and machine learning work, with a primary focus on improving customer lifetime value (LTV) and driving more sustainable, profitable growth. They will build and develop models that help the business better understand which customers … likely to stay, spend and engage long-term, using these insights to improve acquisition strategies, customer retention and the overall customer experience. The role will work closely with Performance Marketing, CRM, Customer Experience & Retention, Product, Finance, Engineering and Data teams, taking ownership ...

Trade**We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Senior Account Executive to join our team and help us expand our Enterprise customer market … presence while nurturing strong customer relationships. Position Overview: As a Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with ...

Cloud) Location: Manchester, UK (Hybrid/Remote) Employment Type: Permanent About the Role: We are seeking an experienced Head of CRM to lead our customer relationship management strategy, customer life cycle programmes, and marketing automation initiatives. This role will be responsible for maximizing customer engagement, retention, and lifetime value through the effective use of Salesforce Marketing Cloud, data-driven decision-making, and customer-centric marketing strategies. Key Responsibilities: Define and deliver the CRM strategy aligned with business growth objectives. Lead the administration, optimisation, and development of Salesforce Marketing Cloud. Develop and execute customer ...

Operations Systems Role overview Nasuni is seeking a Senior Revenue Operations Manager, Post-Sale to design, improve, and scale the business processes supporting our customer revenue lifecycle. This role owns the operational workflows that help our Customer Success and Account Management teams drive gross and net revenue retention, while supporting Customer Support, Technical Account Management, and Professional Services. You'll connect customer, technical, and revenue processes to make renewals more predictable, customer risks more actionable, and cross-functional execution more consistent. This is a business process ownership role, not a systems administration position. ...

Account Manager, AI to join us remotely in the UK. The position is fulltime. You’ll join an awesome team to support our growing customer base. About the role The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with … particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention ...

Account Manager, AI to join us remotely in the UK. The position is fulltime. You'll join an awesome team to support our growing customer base. About the role The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with … particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention ...

have a fantastic opportunity for a Data Science and Insight Lead to join our Customer team here at Greggs. In this role you'll lead the way in transforming customer data into meaningful insight, helping us better understand our customers, create more relevant and personalised experiences, and make … smarter business decisions. Through advanced analytics, predictive modelling and experimentation, you'll identify opportunities to strengthen customer loyalty, increase visit frequency and drive business performance. Working closely with stakeholders across the business, you'll turn complex data into clear, actionable recommendations that shape our customer strategy, marketing activity ...

Role Summary Job title: Customer Success Manager Location: London Employment type : Permanent Reports to: Senior Director of Customer Success (London) Salary: upto £70,000 per annum (depending on experience) Role Summary As a key member of the Customer Success team, you will manage customer relationships throughout … understanding, organisation, and people skills, with the ability to build relationships with stakeholders at all levels, including senior executives. You will focus on driving customer adoption, retention, satisfaction, and revenue growth while following established processes and best practices. In return, we offer a competitive salary, an attractive ...

Calling all Customer Success Manager superstars! We're growing our team at Talos360! Are you someone who loves building relationships, solving problems and making a genuine difference to your customers? Do you get a buzz from helping customers achieve their goals, spotting opportunities to do things better and turning … Basic Salary £30,000-£40,000 + Bonus + Benefits Then we might have just the opportunity for you! We're looking for a Customer Success Manager to join our TalosATS team , and this isn't a role where you'll simply manage a portfolio and respond to customer ...

empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow … together. About the Role As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. This role will focus on building and maintaining long-term strategic partnerships with utilities, regulators, government bodies ...