26 to 50 of 131 Customer Retention Jobs in the UK

role for the right candidate with the right outlook. This could be a great opportunity for you to further your career in sales and customer account management, working in a sector where customers are going through much digital transformation. Your Idox team of experienced sellers and leaders will provide … you can apply your existing expertise to support our customers and develop new skills. You’ll be involved in capturing new opportunities, forward planning, customer awareness campaigns and the provision of timely and reliable management information to support Idox business strategy, goals and objectives. You will be presenting our … strong relationships with customers, connecting with key stakeholders and delivering to forecast. In this role, you will liaise with cross-functional internal teams (including Customer Services, Marketing, Product and Development) to improve the entire customer experience. This is an exciting time to be joining Idox. The company has more »

Seniority Level: Mid-Senior Level #Ownership We're seeking an exceptional Head of Product with expertise in customer retention for an exciting role that combines Product Management and Retention Marketing. In this position, you'll lead a team of three Senior Product Managers, driving roadmaps … challenge into an opportunity. So lets take on the challenge together. Cheers to dreaming big! The Role: The successful candidate will oversee the entire customer journey on PerfectDraft, ensuring efficient traffic conversion, effective onboarding of new customers, and prevention of churn. This includes spearheading our personalization and conversion rate … app. Additionally, they'll take ownership of loyalty and referral programs, guide the CRM strategy, and collaborate with local teams to optimize and automate customer lifecycle journeys using our CRM tool, Bloomreach. Crucially, this individual will lead our transition from a DTC business to a comprehensive multichannel solution, expanding more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation, gaining … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior more »

selling platforms to customers and prospects. This individual follows sales best practices to achieve these goals, fostering a healthy, sustainable territory by focusing on customer retention, development, penetration, and continuing satisfaction. Is organized, a self-starter, comfortable using telephone selling skills to build customer rapport and … for sales volume, product mix, and new product and services awareness within the assigned territory. Prospect for new business within target market segments including customer outreach for qualified leads resulting from marketing campaigns/efforts. Responsible for adhering to customer contact metrics, assigned by management, including but not … Gilson Product Portfolio. Maintain current knowledge of and provides updates in a timely manner on territory trends and activities, competitive products and pricing, and customer concerns regarding Gilson products observed. Prioritize and respond to all customer inquiries within 4 business hours. Follow up on assigned hot leads within more »

a numerate subject: Mathematics, Machine Learning, Computer Science, Statistics, A strong background in CRM and marketing analytics is essential, including modelling skills, to optimise customer journeys and improve customer retention and loyalty Ability to work with data from multiple sources, including digital, to provide robust solutions more »

Professional Services Department, ensuring that customers have a fantastic experience as they start their Every journey. Your role ultimately helps to ensure that Everys customer retention is high by delivering a first-class experience within their first 30 days of implementing the system. Responsibilities Responsible for setting … customer expectations, managing customer timescales by guiding customers remotely through their implementation and roll out of Every products and services Building excellent working relationships with customers to help increase product engagement Managing multiple product roll outs at once to the same high standard throughout all interactions Providing excellent … levels of customer service and online guidance to multiple audiences Working continuously on a project task until completion or referral to another department Ensuring any referrals are passed to relevant departments in a timely manner Working with the Professional Services team and wider company teams to continually improve processes more »

in delivering transformational IT services. Position Overview: As a Technical Account Manager (TAM) you will be the owner of the technical relationship between the customer and Advania and a fundamental member of the Sales Expertise team, responsible for delivering a connected Customer experience. The role of the TAM … guiding clients as they navigate their organisation through their digital transformation journey. Driving the client's adoption of Microsoft Cloud solutions and supporting the Customer in maximising their investment in key Microsoft Technologies such as Azure, Modern Workplace, Business Applications and Cyber Security & Compliance. With a portfolio of fully … is achieved through a blend of tactical and strategic alignment to key projects and day to day operations, with a focus on delivering successful Customer outcomes, identifying and propose improvement opportunities, owning the creation and management of the clients Technical Roadmap and utilising Customer opportunities to drive innovation more »

Job Title: Head of Customer Success Location: Glasgow, UK Salary: £50,000 to £60,000 Who we are Inisoft have an exciting opportunity for a Head of Customer Success to join our Client Services Team. Inisoft is a market-leading provider of software solutions for contact centres, with … join our well-established and successful software company! Role Details Lead the development and execution of strategic initiatives to drive growth within Inisofts existing customer base. Champion a customer-centric ethos to guarantee optimal outcomes for customers utilising Inisofts suite of products and services, thereby driving customer … long-lasting relationships with customers and partners by actively engaging with them to understand their unique needs and challenges. Take ownership of the entire customer lifecycle, orchestrating seamless onboarding journeys tailored to each customers requirements ensuring a smooth transition to Inisoft products and services. Develop and execute strategic customer more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

Design, Development and QA teams. You will report to the Delivery Director and will take care of one or more of the external key customer accounts – existing and new travel agencies. Proactively establishing and maintaining effective relationships with customers to facilitate the growth of software blueprints through the consideration … to support software development planning and delivery to agreed specifications and timescales. Identifying opportunities to advocate for additional products or services and contribute to customer retention and renewal efforts. Lead Customer Service Review meetings Assist customers in identifying new requirements for BAU change requests and new … project initiatives using travel/systems experience. Collaborate with the Technical Design Lead and Delivery Director to handle customer requests for changes. Ensure that all interactions are timely, solutions are appropriate for the purpose, important milestones are comprehended and achieved, and the deliverables are scheduled into the timelines and more »

growth and client retention. Collaborate with marketing and product teams to develop strategies that enhance market presence and drive sales. Analyze market trends and customer feedback to recommend improvements to the products and services. Prepare detailed reports on business development activities including sales outcomes, revenue forecasts, and market analysis. more »

of growth. You will work closely with the Marketing Director and will deliver CRM projects that will drive loyalty and spend from their existing customer base. The overall CRM objective is to be responsible for designing, producing and delivering a range of timely campaigns to increase customer loyalty … reordering You will play a key role in reviewing the loyalty scheme and update it to drive demonstrable value to the business and all customer segments Working with the loyalty and CRM partner you will manage customer jonurneys to create, maintain and grow customer database Drive the … strategy of customer communication across email, site, SMS and direct mail Identify customer journey requirements and trigger points for automated communications Experience Required 6+ years experience in CRM & Loyalty Educated to degree level - marketing qualification would be preferable Solid CRM and Email marketing background Hands on and strategic more »

for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »

for marketing materials, including website content, product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performance metrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual more »

SaaS Sales & Customer Success Specialist We are seeking a dynamic, experienced and customer-focused Sales and Customer Success Specialist to sell APIMS solutions directly to schools, SMEs and charities, and to work closely with our partners/resellers. As we are a start-up with a small … but growing team of dedicated professionals, you must be willing to undertake related activities, including marketing, sales admin and customer support. As the company grows, you will be able to specialise in the area of work you enjoy most, and have the opportunity to build and lead your own … team. SaaS Sales & Customer Success Specialist Key Responsibilities: Sales Development: Generate direct dales. Work with business partners/resellers to close deals where necessary. Conduct product demos and present solutions to prospective customers. Represent APIMS at conferences to boost brand visibility and generate leads. Customer Onboarding: Guide new more »

an Independent Finance specialist that is looking to bring in a Data Quality Manager to enhance & maintain the quality and the consistency of the customer transaction & marketing data. This is an opportunity to provide improvements to the quality assurance process, while establishing data management to a robust standard that … for improvement. This will be fed back to quality assurance. * Identifying sales opportunities- working with marketing, you will use data to identify opportunities for customer retention and lead generation opportunities for the business. * Analysis- analyse data to look for trends and insights that can benefit the business more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm is beginning to use Machine Learning and AI within the role, so the ideal candidate more »

create performance-driven solutions. Participating in daily Scrums and review meetings, your work will have a direct impact on the business driving growth, client retention and revenue, through innovative online advertising on platforms like Google, Instagram and Amazon. Backed by a growth equity firm with a history of more »

and manage a small sales team, and implement KPIs to track performance and success - Ensure that all projects are delivered on time and to customer satisfaction, in order drive customer retention - Manage relationships with key clients, suppliers and 3rd party organisations - Report to the Board of more »

SaaS-based Learning Management System powering the world's leading education programs. Our client helps large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The platform includes all the tools an organization needs to create, manage, track, and more »

team, you’ll be working with several internal and client-based teams, helping to develop models, tools, and algorithmic models, to help aid in customer retention, engagement, and much more. The firm has some projects to automate in AI and then within 3-6 months will have more »

deliver impactful solutions. Key Responsibilities: - Analysing client briefs to identify winning strategies. - Developing compelling proposals and pitches. - Contributing to account planning to ensure client retention and growth. - Engaging with partners to align their products with our services. - Providing thought leadership and supporting marketing efforts. - Assisting delivery teams in more »

processes across the firm with a view to implementing and designing strategies for continuous improvement. • Work closely with Partners on business development and client retention initiatives. • Attend, set agendas for and chair Senior Leadership Meetings, manage stakeholder expectations and ensure procedures are adhered to. • Work closely with finance more »

assists dealerships, finance and insurance companies improve their bottom line and make better decisions. Experts in vehicle valuation, residual value forecasting, vehicle stock sourcing, customer retention and much more, AutoGrab is focused on putting our subscriber base first and delivering extreme value. Our Mission Accelerating Innovation: Advancing … connecting networks, markets, and knowledge. Our data-driven approach empowers clients with real-time access to the entire automotive market, enabling informed decisions, enhanced customer connections, and accelerated innovation. Through our focus on shaping products that drive our clients' businesses forward and give them a competitive edge, AutoGrab leads … generating new leads and appointments. You will need to “live” in our CRM system and ensure that it is used to capture all existing customer activity and accurately record the status of all prospects. Skills and Experience Experience in generating new leads and setting high quality appointments. Ideally you more »

Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and … develop effective relationships at all levels. Build and maintaining strong relationships with internal and external customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering … design and delivery of Operational Technology Target Operating Models is desirable Experience of Agile Project Management Techniques using tools such as Jira is desirable. Customer retention/satisfaction. Knowledge and use of Lean techniques In return Capula offers the following benefits to permanent employees 25 days holiday more »