1,151 to 1,175 of 3,400 Customer Service Jobs in the UK

7am - 5pm on a 3-week rota shift (early, middle and late) Weekend cover will apply on a rota basis (39.5 hours per week) Job description Reporting to the Service office manager in the after-sales division Main job purpose: Provide timely and accurate technical assistance, both mechanical and electrical to field and workshop-based employees, using both remote … timely manner. Maintain accurate files and notes relating to product and support calls received. Identify common failure modes and work with relevant departments to improve the product. Support the Service Office team on technical matters where required. Review test and job sheet reports to offer support on the technical content. Administration Creation of detailed estimates and quotations. Provide support … Always utilise internal systems effectively and accurately. Support Warranty meetings where required based on evidence of in life failures. Provide detailed findings and trends on identified failures. Support the Service Office team during busy periods. Personal focus Positively support and promote the company internally and externally. Ensure business values, behaviours, and processes are always adhered to. Maintain own skills More ❯

The Project Administration Apprentice will provide general administration support to the Project and sales teams. To ensure the service to our customers and the business is as effective and timely as it can be. Role Reporting to the Head of Projects, the postholder will coordinate meetings and schedules between the teams, monitor incoming e-mails and ensure all database … opportunity for someone looking to take their first step into a Projects/Consultancy environment and develop their career, whilst gaining a level 3 apprenticeship qualification. Contribute to a customer led approach to Project Delivery Provide and present data for project reporting, to ensure consistent delivery of information to clients Take the initial hand over from sales, setting up … the required customer folders and database records, ensuring that all the relevant information from Sales is present and filed correctly Look after the generic email account for Projects, dealing with simple enquiries and directing other enquires to relevant team members, also using the associated calendar to invite and track all customer teams calls and on-site meetings/ More ❯

we are looking for a Software Engineer with a Front End focus to join our team. As a Front End Software Engineer at Flooid, you are responsible for building customer facing applications. You should be able to translate our company and user needs into functional and appealing interactive applications that meet high development standards. Our global Software Engineering team … travel to Birmingham is essential. Access to learning opportunities, including a Udemy Business account, to support your professional growth. A diverse and supportive team that values integrity, adaptability, and customer-centricity. Our technology stack includes: Java (JUnit, Mockito, Selenium) JavaScript Spring core/web/remoting/boot Angular SQL/MongoDB GCP Requirements: You have a passion for … to be part of the Flooid Engineering team.You should be a hands-on person with a positive "can-do" attitude who wants to work collaboratively to deliver an excellent service to our customers. We are looking for you to demonstrate the following competencies: Good communication skills. Ability to work collaboratively with a team of mixed disciplines, keen to build More ❯

to the JoinedUp platform, by building fantastic operational relationships from the earliest stages of implementation, and ensure their successful adoption of the platform, resolving any emerging problems that our customer accounts may encounter. Responsibilities: Successfully operationally manage a portfolio of allocated JoinedUp customer accounts and facilitate an exceptional service to the customer base. Be the operational … contact to allocated JoinedUp customers in relation to any needs or escalated issues. Working closely with the JoinedUp Customer Success Manager to align on both tactical and strategic initiatives. Maintaining an overall positive customer health status. Working closely with the Support team to field and resolve customer queries. Working closely with our Development team to field possible … numbers, commercial calculations and advance excel calculations Desired Competencies: Experience in a recruitment role, ideally in blue collar recruitment either on the supply or procurement side Experience in a Customer Operations or Customer Success team of a B2B or B2C SAAS technology company Ability and desire to drive change through high-energy, can-do attitude; comfortable working in More ❯

Team to develop interest and financial growth in Shield's MarketPlace software. They lead new opportunities for customers and Shields to build partnerships, demonstrating the MP product, developing key customer relationships, negotiating and closing MP deals, and supporting the implementation and roll-out of the product. Job Title - MarketPlace Sales Engineer Job Focus - MarketPlace Software Reports To - Chief Commercial … Officer Location - UK or France Region of Work - Sales Key Responsibilities Establish customer contact scripts and protocols for MP and communicate these to the Sales, Operations, and Finance teams Guide customers through MarketPlace transactions, onboarding, and deal completion to high standards Support specific client needs, proactively problem-solve, and communicate with the wider team Serve as the first point … leading telecommunications companies to provide innovative solutions in spares management, logistics, field services, reuse, recycling, and environmental compliance. We pride ourselves on entrepreneurial spirit, innovation, expertise, environmental excellence, and customer service, driven by our talented employees. More ❯

the Leeds to Liverpool M62 corridor, with regular travel to Scotland and Southern Ireland. Key Responsibilities: Achieve sales and margin targets set monthly and annually. Manage and develop existing customer networks within your designated region, including meeting key clients, maintaining relationships, and negotiating deals. Present mechanical ventilation products and services enthusiastically and professionally to maximize sales within both new … including product demonstrations. Build and maintain relationships with industry influencers and key strategic partners. Collaborate with estimating and design teams to prepare detailed quotations tailored to project specifications and customer needs. Follow up on outstanding quotations and provide feedback on won or lost opportunities. Maintain daily updates using CRM on all meetings, presentations, and notable opportunities. Communicate effectively with … customers and internal departments, supporting first-rate customer service delivery. Undertake sales forecasting and monthly reporting to communicate progress. Monitor and evaluate competitor activity and develop sales strategies to win business. Stay informed on industry regulations and legislation relevant to ventilation systems. The Ideal Candidate: Degree in Business, Marketing, or a related field. Minimum of 3 years' experience More ❯

objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customer engagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. Identify … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong More ❯

hires on their first day, help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom in our core offices. Job Summary: You'll provide outstanding customer service and support to our Airwallex team … in our offices and remotely. We're obsessed with delivering a fantastic support experience and world-class customer service. From new hire IT onboarding to service desk tickets and walk-up support, meeting room and all-hands AV, you'll be the "face" of IT to our Airwallex team. You'll be the first point of contact when More ❯

to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns … and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development and the difference that this … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems More ❯

a complete solution for business connectivity. Overview Smart Hands Break Fix Engineer is a highly visible data centre & office infrastructure role that requires commitment to providing a high-quality service to meet customer project demand. The role is required to deliver IMACD and IT Support Services. The duties range from small alterations such as patching and fault finding … scale equipment and device refreshes including new installs, decommissions, moves, and maintain functions. Smart Hands Break Fix Engineer work on shifts that provide services 24x7x365 and report to the Service Delivery Manager. What we're looking for in our Smart Hands Break Fix Engineer Relevant experienceworking in banking IT environment. Relevant experiencein a ICT Hardware Break Fix, Moves Adds … team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve/sign off training modules. Ability to lead/supervise shift More ❯

Incident Response Team (IRT) Analyst. What does an IRT Analyst do at AWS? As an AWS IRT Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS PSOC while responding to physical security events affecting or threatening AWS physical infrastructure, associates, operations, and assets … external email and phone communications, triage trouble tickets, handle incoming queries, and provide technical support to internal stakeholders. The successful candidate should have a proven record of accomplishment of customer service, possess excellent verbal and written communication skills, and demonstrate good judgment while multi-tasking. The candidate will also be able to follow PSOC tasks, procedures, and utilise … Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. About the team Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯

engineeringRequirements:Some experience in IT hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a … customer-focused approachAvailability to start ASAPJoin an established team of engineers already deployed across the country, with more positions now open due to project expansion.If you're interested in gaining valuable hands-on IT experience while working in the field, apply today to get the process moving More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you'll contribute: Lead a team of analysts that More ❯

written content-related activities, coordinating data and reporting, and leading client-facing interactions within a Digital Product Information Management (PIM) framework. This role supports a global company where leadership, customer service, governance, and process optimization are crucial. The primary focus will be on ensuring seamless day-to-day operations, implementing against processes while seeking improvements, and fostering global … organizational goals Help create a productive and positive work environment Feedback any product issues and various other challenges to help the product and automation teams find solutions Provide exceptional customer service to the client and their vendors Understand the importance of following guidelines and ability to follow them thoroughly and accurately Proficient when it comes to stress management … needs, industry trends, and internal processes At ICP we are committed to creating an inclusive culture that is grounded in our core values and how we provide top class service to our clients and how we show up and support each other within our communities. We celebrate different backgrounds, experiences, and perspectives-encouraging everyone to bring their authentic selves More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you'll contribute: Lead a team of analysts that More ❯

experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse … market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely … relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based More ❯

times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Midway, Bradford BD6/Hybrid Working (two office days a week Bradford). Work type: Permanent 37 hours … have 2 exciting opportunities for Data Administrator's to join the Smart Metering team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do! Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 … expectations of customers and regulators. Yorkshire Water will be exchanging 1.3 million meters between 2025-30 and it is vitally important to maintain excellent data quality to minimise the customer impact. This role will be responsible for working the metering exchange exceptions and ensuring that all internal systems are updated with the correct meter asset information. Responsible for reviewing More ❯

iterate on promotion constructs and inputs. Collaborate with Prime stakeholders to monitor promotion performance. Support the Prime partnerships business team with KPI dashboards, reporting, and invoicing. Handle partner/customer escalations in collaboration with business & customer service teams. Work with analytics teams to support data analysis for Prime Partnerships. Basic Qualifications Experience with Microsoft Office applications. Preferred More ❯

long-term goals of the team. Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer's footprint. Be the customer's advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements. … organizational functions and processes. Providing coaching to TAMs to help them grow in their technical knowledge and personally. Function as a frontline technical resource for "best practice" and informal customer questions. Engage with customer support as a customer advocate to ensure speedy resolution of customer issues Engage with Product management as the customer advocate on … such as iOS and Android Webkit DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. CMDB/ITSM Technologies/platforms such as ServiceNow and BMC Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels More ❯

required processes and tasks within SLAs. The desired outcome of this will be becoming involved in all aspects of the client relationship from the initial set-ups, attending monthly service reviews and being a point of contact and ensuring that performance levels are being met, documentation is maintained and kept up to date, updating spreadsheets and databases and collating … and competence in every client interaction Escalate to departmental managers complex client issues and resolutions working in compliance with company policies and procedures Prepare, collate and produce data/service review packs required for monthly and ad hoc business reviews, forwarding them to the relevant owner for commentary and validation before issuing to agreed recipients Support in client projects … team by completing any ad-hoc tasks Take responsibility for personal workload, including following up queries, task actions and requests for information to ensure all items are completed within service levels Your ideal experience & competencies Ideally you would be educated to degree level or have at least 2 years’ customer service experience. You can only excel in More ❯