1,151 to 1,175 of 2,509 Customer Service Jobs in the UK

Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. We are looking for a Data Centre Service Desk Engineer to take responsibility for ensuring, during shift hours, that customers’ Incidents\Events and/or Requests … processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive and act on all customer Incidents\Events\Request notifications Incident Management – Prioritises ...

Location: South West London Salary: £40,000 £50,000 Established MSP | Project Delivery | Microsoft Cloud | Enterprise Networking Were working with a well-established Managed Service Provider (MSP) in South West London that delivers high-quality IT services to a broad portfolio of SME and enterprise customers. Due to continued … infrastructure and networking professional who enjoys combining hands-on technical support with project delivery. You'll act as a senior technical escalation point, leading customer projects while designing, implementing, and supporting modern Microsoft cloud and networking solutions. You'll be involved in a wide variety of infrastructure projects including ...

natively built payroll software.This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.What you will do Review and ensure timely filings and payments for all customers in UK, alongside the R&D teamDrive issue resolution and communication with … various government agenciesProvide excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient mannerReconcile and validate payroll outputs, including payslips, tax filings, and social security contributionsConduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issuesCarefully ...

seeking an Application Engineer to join our growing engineering team based at our Cambridge office. You will support the development, integration, calibration, validation, and customer deployment of Multimatic's automotive electronic control systems. Working closely with software, controls, systems, hardware, and customer engineering teams, you will play … role in ensuring our products meet customer expectations and vehicle-level performance targets.You will be joining a highly capable team split between the UK and Canada and will have the opportunity to work directly with customers throughout the product development lifecycle from concept and prototype development through production launch ...

Field Service Engineer UK-Manufactured, Intelligent Parking Solutions Location: Essex/East of England Territory Salary: £30,000 £38,000 + First-Time-Fix Bonus | Permanent | 40 Hours Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training The Opportunity We are supporting … market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UKincluding pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service ...

Field Service Engineer UK-Manufactured, Intelligent Parking Solutions Location: Essex/East of England Territory Salary: £30,000 £38,000 + First-Time-Fix Bonus Permanent 40 Hours Package: Company Vehicle, Fuel Card, 24 Days Holiday (+ Bank Holidays), Pension, Healthcare, Full Product Training The Opportunity We are supporting … market leader in intelligent parking solutions as they continue to expand their UK Field Service Engineering team. The company designs and manufactures proprietary parking technology here in the UKincluding pay terminals, ticketing kiosks, barrier access controls, and ANPR systems. We are seeking a hands-on, multi-skilled Field Service ...

across GBS. Ensure any relevant GBS trackers, feedback logs and shift handovers are detailed and accurate including all WIP information. Client Services Deliver exceptional customer service Leading as first point of contact on client communications (queries, logging jobs and projects/work, monitoring progress of projects/work … accurate prioritisation and judgement, where applicable. Ensuring all communications are efficient, timely and accurate across GBS. Actively collaborate and maintain working relationships with other service centres (e.g., Design, VAs and Print Services) Capture of critical management information relating to all work which passes through GBS, using ServiceNow. Co-ordination ...

money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionAbout the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision.Key ResponsibilitiesCommercial ExcellenceTransform service into a revenue engine through insight-led upsellsUse data analytics ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! JOB DETAILS We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware ...

summary We are looking for an analytical and customer-focused Finance Analyst to join the NEP Reporting and Analytics team, supporting the development and continuous improvement of reporting solutions across the NEP Cloud platform. Working with Oracle Fusion technology, you will help design, develop and maintain reporting solutions that … analytical solutions to meet business and operational requirements. Configure and deploy reporting solutions for new and existing consortium organisations, including organisational changes and service transitions. Work with Application Support Leads to ensure reporting solutions align with Oracle quarterly releases and system enhancements. Analyse complex business requirements and data ...

processes, including managing the asset management system Utilize the ticket system to accurately log, manage, document, and resolve IT issues in line with the Service Level Agreement (SLA) Provide support to the IT Manager on various projects and migrations Collaborate effectively with colleagues across all levels of the business … ASSURED LTD Caspian Insurance is an award-winning, industry-leading life insurance brokerage. We are a rising star in the financial services industry, and customer service is at the heart of everything we do. Over 90 people make up our energetic and professional team and we have ...

television? Do you want to define the next generation of how and what Amazon customers are watching Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. … heart of everything we do. If this sounds exciting to you, please read on.We are looking for a leader who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines.You will lead by doing and bring a passion ...

Fire & Security Engineer ( Service/Remedials) Location: North Somerset (all work within 45 mins- 1 hour of base) Salary: 38,000- 42,000 basic + OT 1.5x + on-call payments ( 1 in 8 , 185) Hours: Mon-Fri, 08:00-17:00 Contract: Permanent, Full-time Ideally candidate will … looking for a multi-disciplined Fire & Security Engineer (Grade 3) to join a growing business in North Somerset, Bristol . This is mainly service and remedial work role , with a strong focus on planned preventive maintenance (PPM) -no long-distance travel and no overnight stays . What ...

teams, building long-term partnerships and helping them deliver their digital transformation goals. With teams across the UK, we're known for our exceptional customer service, technical expertise and fast-paced delivery. About the Role We're looking for an organised and proactive Project Coordinator to support … activities to ensure successful delivery. Communicate with customers, Project Managers and field engineers throughout the project lifecycle. Allocate engineers and arrange logistics to meet customer requirements. Prepare project quotations using agreed pricing structures. Process customer orders and hardware requests in line with company procedures. Monitor project progress, maintain ...

through ensuring that the college’s equipment is well maintained, up-to-date and ready for teaching and business operation. Providing a proactive and customer service approach to supporting the college. Role Deliver an effective and customer focused help desk.: Acting as one of the first points … support of the end user with their query/issue (Escalating if necessary) Respond to support calls from end users to ensure a customer focused approach detailing with support calls: By phone, by email or support ticket, or in person Supporting end users remotely, as wells as physically ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

Group IT function, responsible for leading testing, release governance and production readiness across a complex technology landscape. Youll work across enterprise systems, operational platforms, customer service tools, data platforms, integrations and customer-facing technologies, including systems such as Workday, Freshworks and ERP platforms. As Group IT Test … release lifecycle, ensuring technology changes are properly planned, tested, approved, deployed and validated before reaching production. Youll work closely with IT, Transformation, Operations, Finance, Customer Services, suppliers and senior stakeholders to ensure changes are delivered with quality, control and minimal disruption. What Youll Be Doing Youll be responsible ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - £30,000 + Van + Over time and Excellent Benefits Applicants MUST be able to drive … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area Permanent Contract £30,000 starting salary + Van + Over time and Excellent Benefits FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - £30,000 + … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships. Duties Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support. Diagnose and resolve technical issues related to products or services, guiding dealers … existing dealers with new technical information or training a new dealer who is now retailing our product. Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM. Manage service tickets efficiently, prioritising tasks based on urgency and impact. ...

hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation … Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

summary This is an opportunity to join a busy service that makes a real difference to people's lives. You will be asked to provide a comprehensive administrative service to an excellent standard, ensuring a high level of accuracy within the Halton Community Learning Disability Team. The post … holder is expected to work with the minimum of supervision to co-ordinate their activities to ensure that an efficient service is provided. The post holder will be expected to work with a flexible approach, always maintaining confidentiality, when dealing with service user/staff information. The post ...

start of their career, whether you're a recent college leaver, graduate, administrator, or someone looking to develop valuable experience within billing, customer operations, and telecommunications. You don't need previous billing experience to apply. We're looking for someone with a positive attitude, strong attention to detail … Junior Airtime Administrator, you'll support the Airtime team with a range of operational and billing activities, helping ensure customers receive an excellent service and accurate billing. Key responsibilities include: Supporting the processing of service activations, deactivations and package amendments Assisting with monthly billing activities and invoice validation ...