1,151 to 1,175 of 1,275 Customer Service Jobs in the UK

Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach … could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role ...

break, this IT Support Technician vacancy offers the perfect platform to launch your career. Or you may love IT and have been in a customer services role. What You'll Be Doing Forget being stuck on the phone all day. Our support is managed via email and face … guaranteed: As the company expands across Europe, your role will too. Whether you eventually want to move into Infrastructure Development, 2nd Line Support, or Service Management, they will provide the roadmap to get you there. Supportive Culture: They are ambitious and professional, but also friendly and collaborative. They look ...

experienced IT Support Engineer/2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service. The Role As part of the IT team, you will: Provide 1st and 2nd Line IT Support to site users Investigate and resolve …/Office 365 Support backup technologies and infrastructure systems Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones) Manage tickets via Jira Service Desk , ensuring SLAs are met Escalate complex issues where required What We're Looking For Proven experience in 2nd Line Support/IT Support ...

week The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions … delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks ...

Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions … delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks ...

Apprentice to join our IT team. This is a fantastic opportunity to gain hands-on experience across three core IT support areas: the IT Service Desk, Deskside Support, and the Second Line Technical Team. You’ll be a key part of our customer-facing IT support function, helping … Communications Technician Apprenticeship. Responsibilities: Provide first-line IT support to council staff via phone, email, and in person. Log, track, and resolve incidents and service requests using IT service management tools. Escalate unresolved issues to appropriate teams while maintaining ownership and communication. Assist with hardware and software installations ...

Keep our network moving. Lead a high-performing team. Be our next NOC Team Leader! At Intercity, were passionate about delivering an exceptional customer experience and our Network Operations Centre is right at the heart of making that happen. Were looking for a NOC Team Leader to help … Youll lead and develop a team of NOC Operators, support day-to-day operations, and help shape how we continue to deliver award-winning service to our customers. This is a hands-on, people-focused role where youll combine technical understanding with practical leadership to keep our services operating ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … grow your technical skills through continuous learning? This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will ...

experience delivery every single day. As the UK's leading consumer delivery specialist, we're on a mission to build beautifully simple, seamless, and customer-obsessed experiences at scale. And right now, we're reinventing ourselves. We're evolving into a product-centric powerhouse, expanding across three bold pillars … Customer & Client, Sender, and Courier . This is where you come in. Opportunity We're looking for a Senior Product Manager to help architect the future of our Customer & Client experience. Partnering with the Principal Product Manager, you'll play a key role in turning big ideas into ...

technologies. With excellent consulting skills and natural problem-solving ability, this team member will be a great ambassador for AgileCadence, focused on delivering outstanding service to our customers every single day. You will be: • Responsible for the overall design, architecture, and application delivery for AgileCadence’s Microsoft Dynamics delivery … projects. • A great ambassador and leader for AgileCadence, focused on delivering excellent service to our clients. • A champion for functional and technical solutions on the Microsoft platform with a strong understanding of Dynamics 365 F&O and associated technologies development practices with a specialism in SCM. • Up to date ...

Role : Production Print Service Technician Location: Field Based - North West - Greater Manchester/Lancashire/North Wales Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider) CV Bay are looking for a Production Print Service Technician to join a well‑established and respected technology … solutions provider. In this field‑based role, you'll be the face of the business on customer sites, delivering expert technical support and ensuring high‑end production print equipment performs at its best. Your responsibilities will include: Diagnosing and resolving technical faults Installing and networking PPD devices Providing customer ...

into different segments (Enterprise vs Mid-Market for example). You will also be responsible for creating and executing any Marketplace Sales Incentive programs. Customer Onboarding & Growth: Proactively seek out and onboard new customers to Cloud Marketplaces (AWS, Azure, GCP), driving adoption of marketplace solutions through strategic engagement … consultation directly with our customer base. Working with our Marketplace operations team, ensuring smooth and excellent customer service. Drive Marketplace Growth: Track the Flywheel metrics to categorise customers engagement (Deep, Spinning, or Entered) and develop action plans for each. Increase utilisation of Private Pricing Agreement (PPA) and Microsoft ...

fighting global pollution and climate change. Main Purpose of the Job We are looking for an IT Administrator to work within the existing IT Customer Support team to provide support to over 600 users. The successful candidate will collaborate with IT Managers and IT Administrators, with a primary focus … delivering exceptional customer service. Main Duties and Responsibilities User IT Assistance: Provide IT assistance (2nd line desktop support) with computer-related issues, including software and hardware installation, troubleshooting for both Windows. IT Request Management: Maintain a record of all IT support requests and ensuring they are acknowledged and resolved ...

Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid … background and alongside their technical capability will be an outstanding communicator driven by top level customer service. You will have proven 1st line technical competency in technology such as Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. You will also demonstrate a passion and commitment to learning ...

. This is a hybrid role , offering a mix of remote and office-based working. Key Responsibilities: Respond promptly to product supply queries from Service Centres, Customer Services, and Customers via the online portal. Validate customer usage data and update internal systems accordingly. Analyse sales data ...

With support, training and guidance, this role has responsibility for ensuring effective provision and continuity of best in class customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed SLA’s and contracts. Role Build … maintain excellent internal and external customer relationships in order to develop a constantly improving service. By building trust and credibility, thoroughly understand the customers’ needs and their supply chain structure. Seek to identify and deliver organic growth opportunities with existing customers and drive for synergy benefits between customers Data ...

lead improvements in the quality, accuracy and accessibility of our data and develop clear and reliable reporting which will provide practical insights that support service improvement and regulatory compliance. Working closely with teams across Customer Services, Property, Housing, Finance and ICT, you will help us improve the quality … small, collaborative organisation where your work has visible impact. About you We welcome applications from people who can demonstrate: Experience in business analysis, service improvement or change roles Strong analytical and problem-solving skills Proficiency in Excel and at least one BI/reporting tool (Power BI desirable) Ability ...

Executive to join an international FMCG company. This role will be supporting the Business Account Managers in delivering sales growth. This role combines administration, customer-facing activity, and field-based brand representation. You will work closely with wholesalers and buying groups, supporting agreed sales initiatives while acting … presentations, product demonstrations, and sampling, you will influence decision-makers and deliver measurable results. Key Responsibilities Deliver cross-functional administration to support product changes, customer implementations, and ongoing account requirements Collaborate effectively with internal teams including Customer Services, Supply Chain, Marketing, and Quality Identify and develop ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

Engineer Grade 2 Location: Maintenance Service Centre, 2nd Floor, Hatfield Pay: 15.99per hour + OT @1.5 & x2 6 months rolling contract Hours: Shifts between the hours 07:00 15:00 (7.5hrs Shift) with 30 Minutes Lunch flexibility on hours may be requested Your duties will include: - Filtering, visually inspecting … various device types of IT equipment Including, Laptops, Desktops, Screens, Handheld and Mobile devices etc. Carrying out configuration software builds and repairs on various customer devices. Work includes software builds, software updates, repairs, diagnostic fault finding and preparing kit to be shipped to various customers. The right candidate will ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...

excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have … opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide advanced support for Microsoft 365 and Windows 10/11 across client networks. Analyse and diagnose complex support issues, providing solutions to customers efficiently. Communicate effectively via telephone and email, ensuring ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...

level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first … other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance ...