Wales Location: Mobile Role - Covering Worcestershire, Gloucestershire, Southwest England & South Wales Contract Full-Time Own Vehicle Required We're seeking a flexible, driven, and customer-focused Mobile IT Support Engineer to join a growing technical support team. In this varied role, you'll be providing hands-on IT support … to multiple clients across the Southwest and South Wales region. Ideal for someone who enjoys travel, problem-solving, and delivering exceptional customerservice in dynamic environments. Key Responsibilities: Provide mobile IT support across a regional area, travelling between client sites as required. Deliver a mix of software and … including troubleshooting, break-fix, and installations. Act as the face of the support team, building strong relationships with clients and ensuring high levels of customer satisfaction. Maintain accurate documentation of support work and follow escalation procedures as needed. Participate in an on-call rota when requested (subject to business More ❯
Wales Location: Mobile Role - Covering Worcestershire, Gloucestershire, Southwest England & South Wales Contract | Full-Time | Own Vehicle Required We're seeking a flexible, driven, and customer-focused Mobile IT Support Engineer to join a growing technical support team. In this varied role, you'll be providing hands-on IT support … to multiple clients across the Southwest and South Wales region. Ideal for someone who enjoys travel, problem-solving, and delivering exceptional customerservice in dynamic environments. Key Responsibilities: Provide mobile IT support across a regional area, travelling between client sites as required. Deliver a mix of software and … including troubleshooting, break-fix, and installations. Act as the face of the support team, building strong relationships with clients and ensuring high levels of customer satisfaction. Maintain accurate documentation of support work and follow escalation procedures as needed. Participate in an on-call rota when requested (subject to business More ❯
Wales Location: Mobile Role - Covering Worcestershire, Gloucestershire, Southwest England & South Wales Contract | Full-Time | Own Vehicle Required We're seeking a flexible, driven, and customer-focused Mobile IT Support Engineer to join a growing technical support team. In this varied role, you'll be providing hands-on IT support … to multiple clients across the Southwest and South Wales region. Ideal for someone who enjoys travel, problem-solving, and delivering exceptional customerservice in dynamic environments. Key Responsibilities: Provide mobile IT support across a regional area, travelling between client sites as required. Deliver a mix of software and … including troubleshooting, break-fix, and installations. Act as the face of the support team, building strong relationships with clients and ensuring high levels of customer satisfaction. Maintain accurate documentation of support work and follow escalation procedures as needed. Participate in an on-call rota when requested (subject to business More ❯
are used both internally and externally with customers. Recommend metrics & KPIs to measure outcomes as the program expands and evolves to help ensure outstanding customer experience. In partnership with JJIT, oversee both front and back-end technology enhancements and implementations required to help improve the CAR-T Order Fulfillment … improvements brought forth with AI and other technologies. Through VOC, data & analytics, and Market Research, identify new ways & processes the team can deliver superior customer experience Train internal stakeholders (home office and customer/field facing teams) on internal and external dashboards/technology improvements and bring customer … in the shoes of the customers and patients you support and the providers who care for them. You are passionate about delivering a great customer experience. You hold yourself, your team, suppliers, and partners to a high standard. You welcome the challenge of working in a highly visible and More ❯
Benefits and bonus START: ASAP LOCATION: London (Hybrid working - 2 days at the office, 3 days from home) MAIN RESPONSIBILITIES: IT Administration Prepare IT service quotations with accurate costings Issue IT service contracts to customers Order IT hardware, software, licences, and devices as per contracts Follow customer-specific internal processes and obtain necessary approvals Manage contract and service agreement renewals Confirm user requests in the workflow system Handle queries professionally via the ITP&P inbox Finance Administration Record purchase orders, delivery notes, and invoices in SAP Obtain approvals before processing payments Reconcile delivery notes with … filing IT ADMINISTRATOR IDEAL CANDIDATE: Previous experience administrating many various processes with multiple users The ability to analyse numbers on spreadsheets and prepare reports Customerservice background and can be flexible for administration work Finance background - Basic bookkeeping skills such as basic GL accounting and Debit/Credit More ❯
Middlesbrough, North Yorkshire, North East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
the Veolia contract, covering sales orders, procurement, warehousing and distribution activities across both Veolia SAP & Univar SAP Maintain the daily production schedule to meet customer demands Work collaboratively with business stakeholders to ensure all operational requirements are achieved Ensure effective and timely customerservice through verbal collaboration … Ensure effective control of stock and costs Take product samples Lead Wastewater effluent testing and PTO tank inspections Support the investigation and administration of customer complaints Ensure compliance to Statutory requirements, Quality procedures, GDP Policies and Procedures, Insurance requirements About you: Good numeracy and statistics skills and an excellent … the varying tasks that the role requires The ability to prioritise work and display a high level of attention to detail You must be customer focused, providing excellent service at all times and it is essential that youre a good team player Who we are: With revenues in More ❯
liaise directly with customers to assist with planning maintenance and repairs, working closely with the Workshop team to provide relevant and accurate information, ensuring customer expectations are met. Responsibilities: Serve as key customer contact and point of reference Coordinate with workshop management to maximize capacity and utilization Clarify … repair basis (Retail/Warranty/Contract) for customers and workshop Gain customer agreement by explaining benefits of repair solutions Produce and explain repair orders during planning Maintain customer contact info in workshop planner, CM, and VDA Ensure resources (labour and parts) are available before scheduled work Manage … and convert to GDS quotes Convert GDS quotes into repair orders Ensure authorized work is correctly coded on repair orders Who are you? Requirements: Customerservice skills and ability to liaise effectively Background in administration or customer-focused roles Ability to work independently and in a team More ❯
livingston, central scotland, United Kingdom Hybrid / WFH Options
CirrusHQ
responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customerservice requests. No two days are the same at CirrusHQ with various projects from the Public Sector, Education and private sector. These projects … museum collection or collecting data from the stratosphere to measure global climate change. You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align … our managed services customers' infrastructure to a high standard and identify opportunities for customer improvement. You’ll join our on-call rota to support our Managed Services customer base 24x7 out of hours. Responsibilities : Building positive customer relationships and identifying opportunities. Working closely with the project team More ❯
opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in … Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the … social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customerservice role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft More ❯
the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with the sales … customerservice, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses for custom … Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong communication and presentation skills, with the ability to convey technical concepts to non-technical audiences. Ability More ❯
us. We are seeking an experienced Operations Manager to join our team in London. Key job responsibilities - Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities - Set the vision, direction and culture of their teams by managing individual and team performance expectations … and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets - Collaborate with internal partners to build input-focused operating plans for achievement of key measures - Create a culture where accountability, transparency and collaboration are the norm and where … operating practice - Develop, implement, or change processes as necessary to allow ADS to scale at an accelerated pace, while managing cost and, without impacting customer experience - Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams - Inspire front More ❯
the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with the sales … customerservice, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses for custom … Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong communication and presentation skills, with the ability to convey technical concepts to non-technical audiences. Ability More ❯
We are seeking an experienced Senior Operations Manager to join our team in Cambridge. Key job responsibilities Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the vision, direction and culture of their teams by managing individual and team performance expectations … and goals, monitoring real-time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets. Collaborate with internal partners to build input-focused operating plans for achievement of key measures. Create a culture where accountability, transparency and collaboration are the norm and where … operating practice. Develop, implement, or change processes as necessary to allow ADS to scale at an accelerated pace, while managing cost and without impacting customer experience. Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams. Inspire front More ❯
at aprestigious Shopping Centre in Liverpool. The successful applicant will be responsible for overseeingthe security and cleaning operations, ensuring the highest standards of servicedelivery, customerservice, and compliance. Managing a diverse team, you willwork closely with the Centre Management team to create a safe, clean, andwelcoming environment for … for overseeing the day-to-day management of the asset. Main Responsibilities : Oversee and manage day-to-day security and cleaning operations, ensuring smooth service delivery across the site. Lead and manage a team of security and cleaningstaff, ensuring effective rostering, welfare checks, and ongoing training tomaintain high service … in emergency procedures,coordinating site evacuations and supporting business continuity plans. Maintain accurate records, including incidentreports, staffing records, and compliance documentation. Ensure a professional,customer-focused approach at all times, fostering a positive experience forvisitors, tenants, and stakeholders. Requirements Desirable to have retail/customer environment experience with More ❯
teams across the whole business from Product and Tech, to PR. You'll also support external relationships, working with suppliers to deliver an exceptional customer experience. Responsible for daily operational tasks within Energy, ensuring product information is uploaded accurately and efficiently, and any switching issues are investigated and resolved … processes where required, building strong and robust relationships with all partners throughout the process. Support the contact centre in delivering a high standard of customerservice, helping to resolve customer complaints, and escalating with partners for resolution if necessary. What we're looking for Attention to detail More ❯
We have an exciting opportunity for a Field Service Engineer based in South East for one of our clients on a full-time permanent basis. Summary of the Field Service Engineer role Salary: Competitive plus car/van etc. Location: South East England with travel into Central London … based south of the River Thames and be happy to travel into central London at least 3 days per week. Responsibilities of the Field Service Engineer Install, maintain and repair company equipment on client sites Carry out routine inspections and preventative maintenance activities Diagnose & troubleshoot technical issues related to … mechanical & electrical systems including computer control systems Support with administrative requirements Forge good working relationships with all customers, other engineers and members of the Service Department Requirements for a successful Field Service Engineer Mechanical and Electrical Engineering experience, including fault finding to mechanical component level. Understanding of computer More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Gleeson Homes
and resolution. Suggesting improvements through the demand process. Providing support to regional teams which may include face-to-face visits Responsible for providing excellent customerservice in all interactions with customers Resolve issues as the first point of contact whenever possible Required Skills: Hardware build, configuration and deployment More ❯
Yeovil, Somerset, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
our Helicopter division, is currently recruiting for an AW101 Platform Change Team Lead. The focus of this role is to coordinate and manage in-service modifications for the AW101 platform, across multiple customers through to implementation into customer fleets and supporting systems. Reporting to the 101 Product Support … working with ILS Managers and Product Improvement Engineers to track and manage modification tasks. Drive change management , ensuring key modifications progress through to meet customer needs. Support Product Support Engineering and wider Customer Support functions within the Company Change Management process. Assist with Type Design changes , working within … Ensure compliance with business and certification processes for all change and modification activities. Support obsolescence management , working with Integrated Logistics Support (ILS) Managers and CustomerService Mangers to assess risks and develop solutions. Plan and provision modification kits/materials , supporting in-service teams and trials activities. More ❯
Systems. Participate in IT Projects (e.g. Mobile Device Migration Projects). What we are looking for: Committed and client oriented, proactive in providing excellent customer Service. Proven experience/support with Windows Server, WIN10/7, Group Policy, Active Directory, Citrix XenApp, UMS Admin, Mobile Devices (Apple), MAC support More ❯
We have a requirement for a DV Cleared Network Administrator supporting a live service for a secure client. We are looking for a Network Administrator to join a small, established team of network professionals. Your role will involve, * Monitor and report on all elements of AS network as required … Process customerservice requests * Create and deploy configurations for new services * Liaise with Service Management team and Customer Authority to deliver services to end user groups * Provide technical support to MSPs * Maintain network drawings * Assist with annual Crypto Key Fill * Update and maintain CMDB * Provide technical More ❯
Rossendale, Lancashire, North West, United Kingdom
SCIENCE RECRUITMENT UK LTD
Technical Service Chemist for a leading chemicals company - North Lancashire Company: Part of a growing multinational chemical organisation, this site boast over 20 years expertise in developing speciality additives for the inks, polymer and coatings industries. Hours of work: Monday to Thursday, 8am to 4.30pm, Friday 8am to 1.30pm … long weekends, wahoo!) Why join? - Lots of variety within the role - Formulation, customerservice and application testing. - Seeing your projects go from concept to full scale manufacture. - Future investment and ambitious growth plans. - Great team and family feel environment. Location: North Lancashire. NB - This is a site based … role. Duration: Permanent position. Salary: Up to £35k (dependent on skills and experience) You will be involved in: Interpreting customer requirements into tangible R&D projects. Carrying out formulations within the lab and application testing. Liaising with customers on their requirements and updating on projects along with advising and More ❯
You will be responsible for leading and developing ITC's operational functions, ensuring efficiency, compliance with UK travel regulations, and exceptional customer service. Overseeing operational managers and their teams, you will drive continuous improvement by leveraging customer feedback, refining booking and client service processes, and coordinating crisis … Client resolution and contract loading to oversee the day-to-day operations ensuring processes run smoothly and efficiently. Ensure seamless coordination between operations, sales, customerservice, and product teams to optimise workflows, implementing and maintaining operational best practices to deliver efficiency and customer experience. Responsible for shaping … operational systems, processes and skill for business growth and delivery of service proposition. Ensure full compliance with UK and international travel regulations (ATOL, ABTA, GDPR, health & safety). Champion and drive a positive company culture aligned with the ITC's values and vision. This role will be based in More ❯
of the Customers in its centres. Reporting to the Manager - Data Centre Operations, this role primarily includes the managing of whitespace, colocation and managed customer racks, data cabling, power management, hardware installation, circuit installations, media handling, and fulfilling tasks for our customers on the data centre floor as and … all customers based at Redcentric Sites. This may include verbal and written communication as well as face to face interaction with various levels of customer employees. Manage maintenance and progression of records for all work and status updates by making use of the prescribed system to do so, i.e. … Groups (floor walks to ensure cleanliness, removal of rubbish, process deliveries and collections, monitor and support mechanical and electrical function). Communicate with the customer in order to manage the work for the support and setup of customer-specific requirements and when needed provide assistance to the relevant More ❯
AUDIO VISUAL SERVICE/WORKSHOP ENGINEER WORKSHOP/SITE BASED SOUTH WEST LONDON 35,000 TO 45,000 PER ANNUM Are you ready to take your expertise in AV, IT, and home automation to the next level? We're looking for a Lead Service & Workshop Engineer to join … pivotal role in maintaining and upgrading cutting-edge systems for prestigious projects across Central London and the Home Counties. The Role: As a Lead Service & Workshop Engineer, you will: Oversee completed projects, ensuring seamless operation through regular service visits and system health checks. Manage stock and logistics at … and control panels for lighting, HVAC, and other advanced systems. Lead the transition of clients to remote support packages and head up a comprehensive service offering. Collaborate with project teams and assist on-site engineers as needed. Troubleshoot and resolve issues creatively, ensuring outstanding results for every client. What More ❯
AUDIO VISUAL SERVICE/WORKSHOP ENGINEER WORKSHOP/SITE BASED SOUTH WEST LONDON £35,000 TO £45,000 PER ANNUM Are you ready to take your expertise in AV, IT, and home automation to the next level? We're looking for a Lead Service & Workshop Engineer to join … pivotal role in maintaining and upgrading cutting-edge systems for prestigious projects across Central London and the Home Counties. The Role: As a Lead Service & Workshop Engineer, you will: Oversee completed projects, ensuring seamless operation through regular service visits and system health checks. Manage stock and logistics at … and control panels for lighting, HVAC, and other advanced systems. Lead the transition of clients to remote support packages and head up a comprehensive service offering. Collaborate with project teams and assist on-site engineers as needed. Troubleshoot and resolve issues creatively, ensuring outstanding results for every client. What More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum Negotiable and Dependent on experien