clinical services. What Youll Be Doing: Participate in Trust-wide equipment refresh programmes, ensuring seamless transitions with minimal disruption. Provide technical support and exceptional customerservice to users at various hospital locations. Collaborate with other Digital Services teams including Service Desk, Desktop Support, and Infrastructure. Accurately maintain … network basics WAN/LAN, VPNs, wireless technologies. Excellent interpersonal and communication skills able to explain technical matters to non-technical users. A proactive, customer-centric mindset and the ability to prioritise tasks dynamically. A full UK driving licence, access to a vehicle and willingness to travel to various More ❯
be U.S. citizen capable of obtaining a Secret clearance (for Computational Linguist and Linguist roles). Responsibilities: On-call first-level response. Respond to customer issue reports. Troubleshoot problems to maintain service SLAs. End-to-end monitoring across infrastructure and services for metrics/alerts/logs. Linc … s CX automation platform uses AI to streamline retail customerservice, boosting efficiency and delighting customers. Education Requirements: B.S. in Computer Science or a related field. Experience Requirements: 1+ years of site reliability engineering experience. Other Requirements: Familiarity with at least one cloud service provider, preferably AWS. More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
AI Tech Suite
be U.S. citizen capable of obtaining a Secret clearance (for Computational Linguist and Linguist roles). Responsibilities: On-call first-level response. Respond to customer issue reports. Troubleshoot problems to maintain service SLAs. End-to-end monitoring across infrastructure and services for metrics/alerts/logs. Linc … s CX automation platform uses AI to streamline retail customerservice, boosting efficiency and delighting customers. Education Requirements: B.S. in Computer Science or a related field. Experience Requirements: 1+ years of site reliability engineering experience. Other Requirements: Familiarity with at least one cloud service provider, preferably AWS. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Defence
ensuring technology runs smoothly for our users. What You'll Be Doing: Providing remote and in-person 1st and 2nd line support via our Service Desk Diagnosing and resolving hardware/software issues and application problems Installing and configuring IT hardware and software Supporting network infrastructure, Wi-Fi, backups … and an element of server management Maintaining asset registers and technical documentation Investigating security alerts and ensuring compliance with IT policies Delivering outstanding customerservice and support to end users What We're Looking For: Solid experience with Windows OS and Microsoft Active Directory Hands-on experience with … Office 365 administration Proven track record in technical support within a business or service desk setting A customer-first attitude and strong communication skills A collaborative mindset with the drive to continuously improve Location: Bristol - 3 days a week on-site Type: Full-time | Permanent | Hybrid If you More ❯
ensuring technology runs smoothly for our users. What You'll Be Doing: Providing remote and in-person 1st and 2nd line support via our Service Desk Diagnosing and resolving hardware/software issues and application problems Installing and configuring IT hardware and software Supporting network infrastructure, Wi-Fi, backups … and an element of server management Maintaining asset registers and technical documentation Investigating security alerts and ensuring compliance with IT policies Delivering outstanding customerservice and support to end users What We're Looking For: Solid experience with Windows OS and Microsoft Active Directory Hands-on experience with … Office 365 administration Proven track record in technical support within a business or service desk setting A customer-first attitude and strong communication skills A collaborative mindset with the drive to continuously improve Location: Bristol - 3 days a week on-site Type: Full-time Permanent Hybrid If you More ❯
Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of More ❯
Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of More ❯
Months Day rate: 209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of More ❯
description: Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in Devon A job that matters … Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone … dealing with orders that come from 3rd party businesses using dormakaba products or even our own external sales team, as well as dealing with customer credit enquiries, stock queries and various other elements relating to our products. We need someone who can keep up to date with dormakabas latest More ❯
description: Do you have a confident manner, excellent attention to detail and comfortable with the use of CRM or other IT based systems? Our customer support team is looking for an additional Customer Support Coordinator to join us in our Tiverton branch in Devon A job that matters … Your Tasks Our Customer Support Coordinators deal with all of the internal and external customer enquiries with regards to parts and components that are required to install and repair our systems. The role involves taking orders for parts and technical systems either via email or over the phone … dealing with orders that come from 3rd party businesses using dormakaba products or even our own external sales team, as well as dealing with customer credit enquiries, stock queries and various other elements relating to our products. We need someone who can keep up to date with dormakabas latest More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
News Award for Innovation & AV Awards Finalists. Blue chip client list. Your Background/Skills: Sales, Senior Inside Sales, Field Sales, Client Management, Client Service, Business Development, CustomerService, SaaS/Tech Sales. Digital Signage. Interactive AV/Displays. Graduate Sales. A little about us: We're … full potential of their environments. From consultancy and hardware installation to content creation, software solutions, and ongoing support, we offer an all-in-one service that is a real differentiator to our competitors. Our in-house team designs and builds custom enclosures and mounts for your displays, or we … role: Based out of the Manchester HQ but willing to travel nationally as required. Attend meetings to provide a consultative sales approach for each customer; creating individual solutions tailored to their specific need and desired outcome. Work closely with the design teams and solutions architect to help design and More ❯
join a small, established team of network professionals. Your role will involve: *Monitor and report on all elements of AS network as required *Process customerservice requests *Create and deploy configurations for new services *Liaise with Service Management team and Customer Authority to deliver services to … knowledge of ITIL Incident, problem and change management disciplines * Encryption technologies (ideally Solarwinds) * Managing and monitoring networks * Comfortable working in air gapped environment * Live service tooling APPLY NOW to avoid disappointment Due to the nature and urgency of this post, candidates holding or who have held high level security More ❯
above), supported by previous experience to a high technical level. Experience of managing teams. Experience of managing budgets and expenditure. Thorough understanding of a service environment with a strong customerservice orientation. A client-facing and professional approach to their work. Ability to work well with all More ❯
a Network Administrator to join a small, established team of network professionals. * Monitor and report on all elements of AS network as required * Process customerservice requests * Create and deploy configurations for new services * Liaise with Service Management team and Customer Authority to deliver services to … problem and change management disciplines * Experience with encryption technologies Desirable Skills: * An understanding of how to account for sensitive material * Willing to travel to customer locations Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are More ❯
/or complex projects where ServiceNow needs to integrate with new or legacy technologies, or where our solutions require complementary technology to meet the customer's needs. What you'll do Work with large, strategic, customers to analyse business needs, provide input to the business case, and establish a … objectives and business problems, alongside those already identified as the customers key objectives Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems Liaise with customer stakeholders and Computacenter's project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the More ❯
in that region. This role provides direction and leadership to their sales team. This includes building, developing and directing the team to ensure high customer satisfaction and the achievement of sales goals. They are responsible for developing a comprehensive understanding of the current market to formulate sales strategies to … of Commercial and Enterprise level named accounts. Conduct analysis to determine pricing and terms of related products and services within the current market, and customer needs and preferences. Leverage existing base of industry/partner contacts and clients as points-of-access to promote OneStream products and services. Mentor … client RFQ/RFP's. Be a leader of OneStream product knowledge and industry knowledge/trends, always adhering to our goal of 100% customer success. Be a strategic business partner to all other departments within the organisation to successfully achieve collective goals of the organisation. Required Education & Experience More ❯
/or complex projects where ServiceNow needs to integrate with new or legacy technologies, or where our solutions require complementary technology to meet the customer's needs. What you'll do Work with large, strategic, customers to analyse business needs, provide input to the business case, and establish a … objectives and business problems, alongside those already identified as the customers key objectives Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems Liaise with customer stakeholders and Computacenter's project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the More ❯
Job Description: Purpose of the role We are looking for a customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Job Responsibilities: Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment More ❯
take ownership of tasks - An interest in healthcare, software, or quality/compliance - A degree (or equivalent), or relevant experience in administration, finance, or customer support - Experience with ISO-certified systems (such as ISO 13485, ISO 27001, or ISO 9001) is desirable This role might particularly suit someone with … experience as an accounts clerk or technician, or someone ready to grow from an administrative or customerservice background. In this role, you will: - Support day-to-day business operations including quotes, invoicing, purchasing, and customer records - Help with the administration of our quality and information security … ensure ongoing compliance with relevant standards - Support internal coordination across departments as the company grows and adapts - Assist with marketing activities, events, exhibitions, and customer communications - Contribute to process reviews, documentation updates, and continuous improvement initiatives - Invoicing, purchasing, company and customer records - Work closely with the Managing Director More ❯
Amazon Business is the service which marketplace for procurement (B2B e-commerce) launched in 2017 for all sizes of companies, - from small businesses to global enterprises, universities, schools, and government offices, to discover or compare purchase supplies. Sr. Product Manager requires launching capabilities for customer and developing Japan … specific solutions that address the unique procurement challenges of Japanese business customers across diverse industries. As a Sr. Product Manager, you will own the Customer Experience for a key segment of customer and responsible for pricing millions of products. Your responsibilities include identifying opportunities, uncovering experience gaps, defining … requirements, and collaborating with Sales teams and Product teams to launch impactful initiatives that drive business growth. Your primary focus will be enhancing the customer experience (CX) through strategic improvements to our pricing models and selection offerings, ensuring Amazon Business Japan delivers exceptional value to our business customers. Key More ❯
currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
are currently seeking Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
are currently seeking Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯
Birmingham, West Midlands (County), United Kingdom
First Military Recruitment Ltd
currently seeking a Data Engineer on behalf of one of our clients. Responsible for supporting the delivery of the Project Services Team to meet customer requirements to improve service delivery standards in respect of new store openings, store closures and changes to existing estate in particular structured cabling … encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To deliver on site projects to the customer specification and agreed statement of works, including structured cabling, data communications, IMAC work, software upgrades, decommissioning of equipment and general remedial shop fitting works … and industry standards. To deliver works in line with Health and Safety standards and at all times ensuring adequate control of risk to self, customer employees on site and the general public. To keep abreast of changes to legislation and product development to ensure the highest standards are achieved More ❯