1,426 to 1,450 of 3,626 Customer Service Jobs in the UK

fire and security systems, including fire alarms, CCTV, intruder alarms, and access control. Diagnose faults and carry out repairs, ensuring minimal downtime for customers. Service and maintain both fire and security systems as required. Provide on-site technical support and guidance to clients. Ensure all work is carried out … Strong knowledge of fire alarm systems, CCTV, access control, intruder alarms, and security devices. Ability to diagnose and repair faults quickly and efficiently. Excellent customer service skills and the ability to communicate technical issues clearly. A full driving license. Strong attention to detail and ability to work under … work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which More ❯

new business opportunities, building strong relationships with customers, and providing technical expertise and support throughout the sales process. You will report directly to our Service Business Leader and will be based in the UK Northwest/Midland Region, with a combination of on-site and remote work. In this … role, you will have a direct impact on the success of our business by driving sales, delivering exceptional customer service, and promoting the adoption of our innovative solutions. Key Responsibilities Identify and pursue new business opportunities in the UK NW & Midlands Region, specifically: Quotes & Service Project Opportunities … outside of the existing customer base, and Identify & support sales of service contracts to new customers. Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions. Collaborate with cross-functional teams to develop and deliver compelling sales proposals. Provide technical expertise and support to More ❯

in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to … support tools. Strong ability to multitask in a fast-paced IT support environment. Self-motivated with strong workload management and timekeeping skills. Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable … Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure More ❯

Report accidents, near misses and safety concerns to a member of the leadership team in a timely manner. Quality. Ensure that projects adhere to customer expectations, provide clear accurate responses to Customer Concerns in a professional and timely manner. Report any quality concerns to their line manager and … the company's objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilizing capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. People. Engage with our 'Switched On' Rewarding and Recognition process Follow and uphold Company policies and More ❯

main purpose of this role is to provide technical support for Seeing Machines' products,primarily in a field environment. In doing so, the Field Service Installation Engineer will beresponsible for: Installation of Driver Monitoringproducts to a range ofcommercial vehicles Training of customer and sub-contracted installers in accordance … technical support including fault finding, warranty and maintenance support Provide advice and assistance to the Operations Team in the conduct of technical training Assist Customer Operations Manager to schedule installations in accordance with operational requirements Key responsibilities of the role: Installing Seeing Machines' products into client vehicles, often in … ProfessionalQualifications: Electrical or auto electrical trade qualification Prior vehicle installation experience, preferably within the Commercial Vehicle sector Demonstrated technical and fault-finding skills Excellent customer service and support skills, with proven customer-facing experience Demonstrated problem solving skills Proficiency in the MS Office suite of products Practical More ❯

to a business where personal achievement and team success go hand-in-hand. Build your own business As Sales Executive specialising in the IT service provider vertical you'll be targeted on securing new business as well as managing existing accounts across the UK, selling IT solutions on behalf … of our partners (Microsoft, VMware, Cisco, Dell to name a few). The role is a balancing act, ensuring you provide top class customer service as well as achieving your financial objectives. As you become established in the role you'll inevitably spend less time on building new … a Sales Executive, you will be responsible for: Researching potential customers within your vertical to drive new and existing business Delving into the UK Service provider market to become a true expert on the UK MSP market New Business development; cold calling, email marketing Achieving KPI's, call targets More ❯

liaison between internal teams and the 3rd party supplier Produce regular insights and reports to inform business decisions, facilitate front-line coaching, and enhance customer journeys Contribute to governance committees to showcase the analysis to the business Run focus groups and collaborate with internal stakeholders and the Change team … problem statements, scope analysis approach and source relevant data Proactive delivery of actionable insight to help shape and drive tactical and strategic improvements Use Service Quality insight to support strategic business case development Validate impacts of Service Quality and business improvement interventions Monitor and support business change delivery … team, their enthusiasm, and their passion for the business. Whether you’re looking to gain foundational skills in financial services, have a knack for customer service, or seek to expand your horizons, we likely have the perfect opportunity for you. More ❯

by providing timely and comprehensive resolution to technical challenges and business support issues. Consistently document root cause analysis steps and findings, recommended solutions. Monitor customer service areas to identify potential system issues that could impact customer experience. Complete setup and configuration of Salesforce customer accounts and More ❯

digital operations services, and expertise in data, technology, and AI. I nviting applications for the role of Principal Consultant, Oracle Database administrator Infrastructure and Service Delivery IT aka ISDI (under FDR) department serves multiple sub asset classes in FDR. It has a significant presence in all major sites. ISDI … department operates with multiple functional lines including Unix, Windows, Oracle, PostgreSQL,WAS,SQL. Infrastructure and Service Delivery IT We manage the completed infrastructure under FDR and provide our expertise to all sub asset classes. We are a niche team with subject matter experts in various areas. Role Overview: Responsible … backup/restore Data Archival activities Assist the development community with the resolution of miscellaneous queries and problems Database space management Implementing releases/service requests Server monitoring including health checks at server level and database level Keeping the systems up and running cleanly Timely escalation of issues to More ❯

digital operations services, and expertise in data, technology, and AI. I nviting applications for the role of Principal Consultant, Oracle Database administrator Infrastructure and Service Delivery IT aka ISDI (under FDR) department serves multiple sub asset classes in FDR. It has a significant presence in all major sites. ISDI … department operates with multiple functional lines including Unix, Windows, Oracle, PostgreSQL,WAS,SQL. Infrastructure and Service Delivery IT We manage the completed infrastructure under FDR and provide our expertise to all sub asset classes. We are a niche team with subject matter experts in various areas. Role Overview: Responsible … backup/restore Data Archival activities Assist the development community with the resolution of miscellaneous queries and problems Database space management Implementing releases/service requests Server monitoring including health checks at server level and database level Keeping the systems up and running cleanly Timely escalation of issues to More ❯

within the multiple sector, aiming to increase revenue and market share. Business Development: Generate leads and manage the sales pipeline to achieve sales targets. Customer Support: Provide excellent customer service, addressing client inquiries and concerns promptly and effectively. Project Coordination: Collaborate with internal teams to ensure seamless … experience in an internal sales or account management role, ideally within the AV, IT, or technology sector. Strong communication and interpersonal skills with a customer-first approach. Excellent organisational and administrative abilities. Confident using CRM systems, Microsoft Office Suite, and quotation software. Ability to prioritise and manage multiple tasks More ❯

three licence areas 24 hours a day to ensure 24x7x365 availability of business-critical infrastructure. Providing safe operation and positive impact on reduction of customer interruptions and customer minutes lost. You will also oversee the implementation of projects which will deliver our transition to a Distribution System Operator … suppliers on both the development of new products and the resolution of faults on existing plant and equipment. Ensure that a high level of customer service is achieved. Collaborate with other departments in the implementation of projects requiring advice and expertise. NATURE AND SCOPE: Role Holder is responsible … Success: New products are tested, and approved and deployed for use on the Network promptly. Any faults are identified and resolved within agreed timeframes. Customer feedback shows that the role holder enhances the department. Records are up to date and accurate. Ensure that reports produced support Management decision-making. More ❯

established MSP with a strong book of business in the Northwest of England. What will you be doing? You will be working at various customer sites with main duties that include updating and improving existing systems to ensure they are used in the most efficient way. Installing and supporting … facing role where you may be working on your own or as part of a team, your soft skills are equally important. Excellent communication, customer service and interpersonal skills as you will be dealing with customers in all positions from board level downwards. Analytical thinking and be able More ❯

a maintenance engineer looking for a different challenge? Would you enjoy being on different client sites, resolving issues weekly? Maybe you are a field service maintenance engineer who would like to work with an OEM maintaining highly automated solutions within the food industry? Covering sites from Preston to the … providing root cause analysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field Service Engineer: Provide timely and professional technical support to clients via phone, email, or in person. Diagnose and resolve hardware, software, and network-related issues … effectively. Collaborate with cross-functional teams to troubleshoot and resolve customer issues. Install, configure, and maintain automation equipment. Conduct regular system maintenance and perform necessary updates and upgrades. Document and track customer interactions, solutions, and support activities in a CRM system. Stay up-to-date with the latest More ❯

a maintenance engineer looking for a different challenge? Would you enjoy being on different client sites, resolving issues weekly? Maybe you are a field service maintenance engineer who would like to work with an OEM maintaining highly automated solutions within the food industry? Covering sites from Preston to the … providing root cause analysis to the wider team to help ensure the best quality is upheld at all times. The role of a Field Service Engineer: Provide timely and professional technical support to clients via phone, email, or in person. Diagnose and resolve hardware, software, and network-related issues … effectively. Collaborate with cross-functional teams to troubleshoot and resolve customer issues. Install, configure, and maintain automation equipment. Conduct regular system maintenance and perform necessary updates and upgrades. Document and track customer interactions, solutions, and support activities in a CRM system. Stay up-to-date with the latest More ❯

Newcastle. They are looking for someone who can handle escalated support requests, manage client IT systems, and contribute to project work. Whilst ensuring exceptional customer support and SLA obligations are met. Responsibilities: Provide technical support and maintain clients' IT assets and systems. Deliver excellent customer service from More ❯

a skilled Production Print Technical Specialist or a skilled Photocopier engineer interested in upskilling to PP . Your aim will be to deliver exceptional service and support to customers whilst maintaining field efficiencies and driving profitability. This role involves working in a dynamic and challenging environment within the Industrial … Print sector, requiring technical expertise, proactive problem-solving, and a commitment to excellence. Key Responsibilities: Customer Service: Respond to call-outs with professionalism and efficiency, diagnose and resolve technical faults, and implement necessary technical modifications. This may involve work outside standard office hours, national travel, and occasional overnight … stays. Communication: Act as a key communication channel between customers, the Service Team, and other areas of the business to ensure a seamless service experience. Technical Support: Provide the highest level of service by resolving technical issues promptly and accurately, minimizing machine downtime. Training: Deliver technical advice More ❯

Sales Assistant Johnstone's Decorating Centre Bracknell As a Sales Assistant within our Johnstone's Decorating Centre, you will provide a first-class customer service selling and promoting PPG/Johnstones products. This is a key, customer facing role for which an outgoing, helpful and hardworking nature … will be paramount to ensure an excellent customer experience. What we can offer - Competitive starting salary - Earn up to 20% annual bonus - Great work life balance our stores are closed Saturday afternoon & Sundays - Work for a global organisation that focuses on its people, offering development & progression opportunities - Excellent benefits … payments. - Stock take. - Tint paint. - IT work (place orders, check stock, etc.). - Clean and promote good HSE practices. Qualifications: - Previous experience in a customer facing environment - Excellent communication skills and a positive customer focused attitude - Good understanding of IT systems - Flexibility in attitude towards both working hours More ❯

reputation for delivering cutting-edge AV and technology solutions to clients across the public sector, education, and corporate industries. With a strong emphasis on customer satisfaction, technical innovation, and long-term service partnerships, the business supports a wide range of projects, from complex AV integration in Schools and … projects nationwide, you'll be responsible for the installation, configuration, and maintenance of a wide variety of Audio Visual (AV) systems, ensuring top tier service and high-quality results for clients. This is a hands-on role with a strong customer-facing element, where your technical knowledge, practical … Perform pre-installation site surveys to determine feasibility, cabling needs, and positioning of devices. Carry out preventative maintenance and respond to technical faults or customer service calls, both on-site and remotely. Commission AV systems to a high standard, ensuring functionality, ease of use, and seamless integration. Provide More ❯

Loudwater, Buckinghamshire. In this role, you will be responsible for developing and executing the overall ecommerce strategy to drive online sales and enhance the customer experience. This role involves managing the ecommerce website, optimising the user journey, and ensuring seamless operations from product listings to order fulfilment. In addition … to overseeing the day-to-day operations of the online store, the Ecommerce Manager will analyse website performance and customer behaviour to identify opportunities for growth and improvement. This role requires a strong understanding of digital marketing, web analytics, and ecommerce platforms. The successful candidate will be a strategic … creation and execution of digital marketing campaigns, including PPC, SEO, email marketing, and social media, to drive traffic and sales. - Analyse website performance and customer behaviour using analytics tools (e.g., Google Analytics) to identify opportunities for improvement and growth. - Monitor and report on key performance indicators (KPIs) such as More ❯

operating systems, Office 365, Active Directory, and remote support tools. Familiarity with troubleshooting network issues (DNS, DHCP, TCP/IP). Excellent communication and customer service skills. Experience working within a professional services or legal environment (desirable). Ability to manage multiple tasks, prioritize workload, and work effectively More ❯

operating systems, Office 365, Active Directory, and remote support tools. Familiarity with troubleshooting network issues (DNS, DHCP, TCP/IP). Excellent communication and customer service skills. Experience working within a professional services or legal environment (desirable). Ability to manage multiple tasks, prioritize workload, and work effectively More ❯

experience as a Pre-Sales Solution Architect with expertise in D365 CE & Power Platform . ✅ Strong technical knowledge of Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Dataverse) . ✅ Microsoft Partner experience is essential ✅ Ability to engage with More ❯

Hays Technology in Newcastle are working with a local organisation to recruit a Service Desk Analyst on a permanent basis. This role requires a dedication to delivering high-quality customer service along with a good technical understanding. Service Desk Analyst Newcastle Upon Tyne Fully on-site … with customers regarding technical issues, via phone and email Identify reoccurring technical faults and recommendations to the Support Manager Knowledge, Skills and Experience Required: Customer focused Highly motivated Strong troubleshooting ability Good documentation skills Time management skills What you need to do now If you're interested in this More ❯

need to login before you can apply for a job. Sector: Administration and Secretarial Role: Manager Contract Type: Permanent Hours: Full Time Summary The Service Assurance Lead is a senior role responsible for managing a team of Service Assurance Managers to deliver Service Management assurance across assigned … product, platform, and infrastructure Tribes. Embedded within D&T Tribes, the team ensures Service Management practices are fully integrated and IT services meet required Service Levels for M&S Business operations. Acting as ambassadors for Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery … every day. We're an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever, and however they want to shop with us. After completing your probationary period, you'll receive a More ❯