201 to 225 of 1,287 Customer Service Jobs in the UK

Business Development Manager: Identify and target B2B opportunities through research across all product areas Promotion of full product range including accessories and service solutions Managing your own area developing prospects, following up on opportunities Achieving sales by outbound activity, cold calling, networking, referrals and showroom enquiries Conduct site surveys … provide tailored solutions to customers Conduct product demonstrations to customers Maintain strong product knowledge Build and maintain strong relationships with customers Provide first class customer service for the entire customer journey Prepare quotes, proposals and tenders Record and maintain all sales activity on CRM system Attend trade ...

provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly … Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs ...

Support Engineer – 2-month contract – Salford, Manchester VIQU IT have a customer who are looking for a skilled IT Support professional who is a proactive and customer-focused individual with experience of 1st to 2nd line IT support. Within this role you will be required to provide … line support directly to the team, this includes Troubleshooting, configuration and customer-facing IT support. Strong experience with Windows, M365 and Active Directory is required for this role. IT Support Engineer Key Responsibilities: Provide 1st to 2nd line deskside IT support to end users Troubleshoot and resolve hardware ...

Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. … youve also worked in the following roles, wed also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have ...

Security Engineer Service & Maintenance Location: West Midlands or M40 Corridor Salary: £32,000 - £35,000 + standby & call-out fees Holidays: 27 days + birthday off + bank holidays Our client, an award-winning leader in the security installation sector, is seeking a Service and Maintenance Security Engineer … experienced engineer looking to work with cutting-edge security technology, develop professionally, and be part of a company that values its people. Key Responsibilities: Service, maintain, and troubleshoot intruder alarms, CCTV, and access control systems on customer sites in compliance with company and BS/EN standards. Carry ...

Security Engineer Service & Maintenance Location: West Midlands or M40 Corridor Salary: 32,000 - 35,000 + standby & call-out fees Holidays: 27 days + birthday off + bank holidays Our client, an award-winning leader in the security installation sector, is seeking a Service and Maintenance Security Engineer … experienced engineer looking to work with cutting-edge security technology, develop professionally, and be part of a company that values its people. Key Responsibilities: Service, maintain, and troubleshoot intruder alarms, CCTV, and access control systems on customer sites in compliance with company and BS/EN standards. Carry ...

company has long-term backing, serious global ambition, and a first-principles approach to how consumers connect. They have an established 250-person customer service operation based in the Philippines, supporting their global customer base. They also have a major carrier partnership in the region, which represents … about owning outcomes, not producing analysis. You'll likely spend your time: Leading and developing the Philippines leadership team Running and improving a large customer service operation Ensuring operational performance and service quality across the team Owning and growing a strategic carrier partnership in the region Building ...

Role Details Role/Job Title: Developer Work Location: Luton, UK Mode of Working Office Duration of Assignment: 06 Months The Role Dynamics 365 Customer Service and CCaaS Developer. Customer has recently implemented CCaaS and has road map to implement additions features. Candidate with hands on development … experience on Customer Service module and CCaaS module in very important click apply for full job details ...

reporting to the Head of Product & Platform, you’ll play a key role in delivering the development of Wealthify’s core platform. Collaborating with Customer Service, Cash and Investment Operations, Investment Management and Software Engineering professionals, you’ll take ownership of delivering some of the most critical projects … Wealthify – new integrations, new microservices, automations and improvements to the investments service we offer customers. This role is an opportunity to grow a highly efficient high scale platform, innovating investment management for hundreds of thousands of Customers. Your responsibilities include: Identifying opportunities to improve the service-led architecture ...

Field Service Engineer Location - Central London and Greater London Competitive Salary (DOE) The Role We're looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where … responsible for maintaining, repairing, and installing office print equipment across client sites. Key Responsibilities Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera Carry out on-site repairs in line with company service standards Perform preventative maintenance during scheduled and reactive visits Meet response times ...

Service Support Agent Location: Nottingham, (Assessable on public transport) Salary: £24,500 per annum Contract: Permanent Hours: Monday to Friday, 8:30am - 5:00pm (37.5 hours per week with one hours lunch) We are working with a growing business that is looking to recruit a Service Support Agent … join a large, collaborative support team. This role focuses on providing high-quality B2B technical and service support, acting as a key point of contact for business customers and ensuring issues are logged, managed, and resolved efficiently. Key Responsibilities: -Provide first-line service and technical support ...

join our client and provide high-quality technical support across multiple sites. If you enjoy hands-on work, solving technical problems, and delivering excellent customer service this could be the role for you. Duties include: Installing, maintaining and supporting ICT hardware, software and associated equipment. Providing high-quality … customer-focused technical support to users at all levels. Troubleshooting incidents, resolving technical issues and updating service records accurately. Supporting the installation of racks, cabling, sockets and network-connected devices. Administering systems, contributing to infrastructure support and assisting with project work. Managing ICT equipment lifecycle including deployment, upgrades ...

manage calls within the CRM · Liaise with device manufacturer · Update devices over the air · Test and sign off configurations and firmware’s · Support the customer service desk · Advise customers over the phone and via email Training Develop into a Technical Team or Accounts full time roll Apprenticeship Standard … Closing Date Tuesday, 31st March 2026 Start Date Wednesday, 1st April 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade Level 4 (Desired) Maths GCSE, grade Level 4 (Desired) About ...

with occasional client visits) Salary: £33,000 - £37,000 depending on experience Job Type: Full Time About the Role An established and growing Managed Service Provider in the Horsham area is looking for a Senior 2nd Line IT Support Engineer to join their technical team. This role is ideal … contributing to project work including infrastructure upgrades, cloud migrations and security improvements. This is a hands-on technical role where strong troubleshooting ability, excellent customer service, and a proactive approach are essential. Key Responsibilities * Provide 2nd line technical support for infrastructure, cloud, and end-user issues * Troubleshoot escalated ...

Deskside Support Engineer – 6–12-month contract – Inside IR35 VIQU IT have a customer who are looking for a skilled IT Support professional who is a proactive and customer-focused individual with experience of 2nd to 3rd line IT support. Within this role you will be required … provide 2nd to 3rd line support directly to the team, this includes Troubleshooting, Inventory management and customer-facing IT support. This is an excellent opportunity for someone with strong 2nd to 3rd line experience who thrives in a hands-on, fast-paced environment and enjoys solving complex technical challenges ...

Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs) Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the helpdesk … Looking for the role of CCTV Engineer: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems). Strong customer service skills. Knowledge of Access Control systems with Site Mustering (advantageous). A valid driving license. Flexibility with working hours when required. Desirable experience ...

/to‐be processes Translate business needs into functional requirements, user stories, and acceptance criteria Provide functional expertise across Dynamics 365 CRM modules: Sales Customer Service Customer Insights/Marketing Field Service (where applicable) Define standards for: Business Process Flows Case management, SLAs, queues Forms, views ...

hours per week | 9.00am–6.00pm (1 hour lunch) Salary & Benefits Competitive salary. 20 days annual leave rising to 25 days with length of service, plus bank holidays. Private healthcare and workplace pension. About the Opportunity Our client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud … managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes. Key Responsibilities Managing the sales inbox and answering inbound sales calls in a professional and timely ...

About the role Join one of the region’s best-in-class Service Desks, known for delivering exceptional customer satisfaction and fast, effective support. As a Service Desk Analyst, you’ll be a key part of our high-performing 1st Line Support function an energetic, problem-solving … exciting moment as we continue through a major Digital Transformation, giving you exposure to new technologies and real opportunities to grow. Our Service Desk is a proven springboard into wider IT careers five team members progressed to senior or specialist IT roles last year alone. You’ll be working ...

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem … solving and service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and co-ordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well ...

Customer Success Agent My Client, an expanding healthcare technology and services organisation, is looking for a Customer Success Agent to join their growing team. This is an exciting opportunity for someone who enjoys working in a fast-paced customer-focused environment and wants to build a career … business that supports healthcare providers across multiple international markets. The successful candidate will join a small, collaborative team and will report directly to the Customer Success Team Leader. This role will play a key part in supporting customers, managing account renewals, and ensuring a high level of service ...

FRENCH SELECTION (FS) French speaking Customer Support Location: remote UK (home-based in the UK) Occasional visits to the office in Cambridge at own cost, so ideally based in the East & South East of England, London areas, or the Midlands (East Midlands preferably) i.e. not too far from Cambridge. … Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence, minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress The Role: - Verifying booking details with customers and scheduling upgrade appointments - Recording ...

FRENCH SELECTION (FS) French speaking Customer Support Location: remote UK (home-based in the UK) Occasional visits to the office in Cambridge at own cost, so ideally based in the East & South East of England, London areas, or the Midlands (East Midlands preferably) i.e. not too far from Cambridge. … Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence, minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress The Role: - Verifying booking details with customers and scheduling upgrade appointments - Recording ...

this role you will work as part of the Structural Support Solutions sales team promoting our market leading UniShore product range and delivering the service excellence that is central to MGF culture. You will use your experience in sales to identify new projects and customers and gain new skills … existing customers by offering market leading products and solutions, working collaboratively with all MGF divisions to ensure that business is maximised, and that customer service levels, and performance standards are met. Your responsibilities will include: Establish and grow the SSS business in the Midlands & East Anglia region ...

Desktop Support Engineer - Maidenhead - Service Desk Engineer Are you a skilled IT professional with a passion for solving technical challenges and delivering exceptional client service? We're looking for a 2nd Line Field Engineer to join our dynamic team, providing on-site and remote support while acting … escalation point for our Service Desk Engineers. Key Responsibilities: Deliver technical support to clients both on-site and remotely. Act as an escalation point for Service Desk Engineers, ensuring issues are resolved efficiently. Install, maintain, and troubleshoot hardware/software in line with company standards. Reconfigure systems ...