Customer Service Jobs in the UK

201 to 225 of 3,315 Customer Service Jobs in the UK

Salesforce Business Analyst

United Kingdom
Hybrid / WFH Options
JELD-WEN UK
Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a … have the opportunity to be hands on with the latest Salesforce products. You will support the product owners in the delivery of the European customer service transformation program. Help improve the business processes, efficiency & adoption of Salesforce with the roll out of the new organisation by implementing a … validate business requirements. Other ad hoc requests including management of the EU Sales Operations mailbox – supporting the 1,000 Salesforce users across Europe with customer service queries. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features More ❯
Posted:

1st Line Support

Wilford, Nottinghamshire, United Kingdom
Hybrid / WFH Options
The Channel Recruiter
value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … and you ll be responsible for logging all technical related incidents and requests (either by phone or email), resolving them in accordance with our service level agreements. You ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll … satisfactory resolution. REQUIREMENTS: We are looking for someone that has at least 6-12 months experience within a technical role or has some strong customer service call centre type experience, specifically on a helpdesk. If you have experience of Ivanti, Service Now or ITSM tools, that would More ❯
Employment Type: Permanent
Salary: GBP 24,000 Annual
Posted:

Sales Representative

City, Manchester, United Kingdom
Sales Talent Connect
the heroes of broadband, bringing fast and reliable connectivity to communities across the UK. Join our dynamic, passionate team that's all about exceptional customer service and providing top-notch, affordable broadband solutions. This role is customer facing and will be going door-to-door selling a … new full fibre service. Responsibilities: Be the ultimate champion of our services with your engaging personality. Set the bar high for customer service and always exceed expectations. Showcase your organisational and time management superpowers. Stay ahead of the game by mastering our products and services. Requirements: Embrace a … proactive, "can-do" attitude. You must have a Driving licence Shine with stellar customer service skills; every interaction should be memorable. Time-management and organisational skills. Develop the uncanny ability to build connections faster than a broadband router. Rewards: Start with a salary of More ❯
Employment Type: Permanent
Salary: GBP 25,360 - 28,360 Annual
Posted:

Urban Outfitters Team Leader - Kingston, London

Kingston Upon Thames, Surrey, United Kingdom
Urban Outfitters
to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Urban Outfitters Team Leader - Kingston, London

England, United Kingdom
Urban Outfitters
to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store … team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve … receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Manager

Taunton, Somerset, South West, United Kingdom
Hays
highly reputable Managed Services Provider (MSP) that's seeking a talented individual to oversee their IT Services. If you have a passion for leadership, customer satisfaction, and driving operational efficiency, this could be the perfect role for you! Your new role As the IT Service Manager, you will … be responsible for leading and developing the service desk team, ensuring top-notch service delivery to clients, and continuously improving processes. This is a management-focused role, so you'll need strong people skills and a solid understanding of service delivery principles. Lead, mentor, and develop the … service desk team to achieve high motivation and performance Oversee managed service delivery from order acceptance through to completion Participate in project meetings to ensure smooth service transitions Monitor help desk tickets, escalations, and SLA compliance Lead service review meetings and identify growth opportunities Ensure help More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Deployment Engineer

London, United Kingdom
Hybrid / WFH Options
Skillsbay Limited
will be responsible for preparing, deploying, and supporting end-user devices in a secure environment. This role requires a combination of technical expertise, excellent customer service skills, and a proactive approach to resolving issues during classroom-style deployments. Responsibilities: Device Preparation : Configure devices using Workspace ONE (WS1) and … users during deployment to assist with setup and answer any questions. Support and Troubleshooting : Provide basic technical support to resolve issues encountered during deployment. Customer Interaction : Maintain a professional, user-focused approach, delivering excellent customer service throughout the deployment process. Required Skills and Experience: Security Clearance : SC … device build preparation. Deployment Experience : Hands-on experience conducting classroom deployments, directly engaging with end users (not limited to placing devices at workstations). Customer Service : Strong interpersonal and communication skills with a focus on delivering user-centric solutions. Basic Technical Support : Ability to troubleshoot and resolve common More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

STEM Graduates - eDiscovery Project Coordinator

united kingdom
TransPerfect Legal
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customer service & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
Posted:

eDiscovery Project Coordinator

London Area, United Kingdom
TransPerfect Legal
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication : the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customer service & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
Posted:

eDiscovery Project Coordinator

london, south east england, United Kingdom
TransPerfect Legal
searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can … the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage … mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customer service & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable More ❯
Posted:

IT Apprenticeship

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
evolving needs of their valued customers, adapting to the ever-changing technological landscape. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of … resolving ticket issues Setting up, installing, and configuring cutting-edge software and hardware Collaborating on existing network projects and conducting testing Delivering top-notch customer service and technical support Handling password resets and management Full training and support will be provided by your workplace mentor and from the … for all things IT Experience building or upgrading PCs with the latest technologies Team player mentality Outstanding interpersonal skills A commitment to delivering exceptional customer service A grade 4 in Maths and a grade 5 in English at GCSE is required for this role Your Training with Baltic More ❯
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted:

Field Engineer

Glasgow, Renfrewshire, United Kingdom
TEKsystems, Inc
Job Title: Field Engineer Job Description Our Client is seeking a competent Field Engineer with strong analytical skills and excellent customer service abilities. The role requires knowledge of data networking, including Switches and Routers. This would be an initial 6-month contract role. The Engineer would be covering … Central Belt Scotland. Responsibilities Travel to customer sites to install and commission new Routers. Set up bridge calls with the commissioning team for testing and validation. Remove old equipment after successful installation of new Routers. Provide excellent customer service to a variety of clients including doctors, chemists … dentists, schools, government buildings, hospitals, and emergency services. Essential Skills Competent analytical skills. Strong customer service skills. Knowledge of data networking, including Switches and Routers. Experience with cabling, Routers, Switches, laptops, and rack and stack. Own car and mobile phone required. Location: Glasgow, UK More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Service Apprenticeship

132 HANDSWORTH ROAD, SHEFFIELD, England
FONEFUNSHOP LTD
the reception Maintaining booking system for rooms Maintaining appropriate stock levels of office consumables Ordering supplies via the on-line ordering systems Archiving Training Customer service standard level 2, including Functional Skills in English and maths if required Training centre will be located at CDC , Cricket Inn Road … Sheffield , S2 1TR Training will be one day a week Opportunity to move into full time position upon completion of apprenticeship Apprenticeship Standard Customer service practitioner (level 2) Training Provider SHEFFIELD CITY COUNCIL Working Week Monday - Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30 min lunch break). Expected … Closing Date Saturday, 31st May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths & English GCSE More ❯
Employment Type: Intermediate Apprenticeship
Salary: £14,526.20 a year
Posted:

Part Time Call Handler

Telford, United Kingdom
Teldoc
for responding to high volumes of inbound calls professionally, quickly and effectively following policies and procedures, providing a fast, accurate and effective patient telephone service, effectively answer all types of calls from patients, hospitals, emergency services, pharmacys, booking appointments via our booking system and providing an efficient and courteous … telephone service and dealing efficiently with all enquiries. About us As the successful candidate, you will have a strong customer service/administrative background, have excellent attention to detail, strong IT skills, work well within a team, independently and under pressure. You must be able to communicate … the telephone, care navigation, booking appointments and answering queries in a professional and caring manner. As the successful candidate, you will have a strong customer service/administrative background, have excellent attention to detail, strong IT skills, work well within a team, independently and under pressure. You must More ❯
Employment Type: Permanent
Salary: £12.21 an hour
Posted:

French Speaking Customer Service Advisor

Wiltshire, United Kingdom
Elite Recruitment Solutions
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. This is a Temporary to Permanent office based role. Immediate Start for the right candidate, £12.21 per hour. Initially paid weekly and then … snacks, full training provided. This role will suit someone who is fluent in both French and English with strong typing skilled and a great customer focused personality as you need to feel confdent speaking to people over the telephone. You will work in an office with others speaking different … via the phone and email. You will be supporting customers who have bought mobile phones, tablets, PCs or laptops. You will also need excellent customer service skills and a good telephone manner, as well as basic IT skills but full training will be provided on the company's More ❯
Employment Type: Temporary
Salary: GBP 12 Hourly
Posted:

French Speaking Customer Service Advisor

Swindon, Wiltshire, South West, United Kingdom
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. This is a Temporary to Permanent office based role. Immediate Start for the right candidate, £12.21 per hour. Initially paid weekly and then … snacks, full training provided. This role will suit someone who is fluent in both French and English with strong typing skilled and a great customer focused personality as you need to feel confdent speaking to people over the telephone. You will work in an office with others speaking different … via the phone and email. You will be supporting customers who have bought mobile phones, tablets, PCs or laptops. You will also need excellent customer service skills and a good telephone manner, as well as basic IT skills but full training will be provided on the company's More ❯
Employment Type: Temporary
Salary: £12.21 - 12.21 per hour + free parking, free refreshments and snacks
Posted:

Broker Account Manager

London, United Kingdom
Iwoca
Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customer service in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Broker Account Manager

Leeds, Yorkshire, United Kingdom
Iwoca Ltd
Manager. As an Account Manager for our Broker Channels, you'll be the first point of contact for our brokers and will provide exceptional customer service in managing loan applications for their clients. About us Fast, flexible finance empowers small businesses to manage their cash flow better and … continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. The role We work with a host of commercial finance brokers and business advisors across the UK to offer finance to their clients … a seamless application process. The key success factors in this role will be measured in the quality of relationships you build, your speed of service, and overall broker satisfaction. You will also have the opportunity to help shape and develop the future of this valuable channel. Your mission Manage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Migrations Support Specialist- FTC

maidenhead, south east england, United Kingdom
Hybrid / WFH Options
Wireless Logic Ltd
we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders … making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the More ❯
Posted:

Security - Fanshawe Conservation Area

London, United Kingdom
Pillar Nonprofit Network
Area policies/regulations; Criminal Code of Canada; Respond to complaints, assisting the general public and ensure that proper action is taken; Provide excellent customer service by being proactive where possible; Assist local Police Services and other enforcement agencies as required; Attend court when required; Maintain good customer service, keep a neat and clean appearance while wearing issued UTRCA uniform; Assist with general park maintenance, facility maintenance, and other duties as required; Relieve Customer Service Representative staff during their breaks and lunch. What You Will Bring One year certificate from an accredited College in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Unified Communications Engineer

Gateshead, Tyne And Wear, United Kingdom
Aspire Technology Solutions
role We are looking for a Senior Unified Communications Engineer with a strong technical background and passion for problem solving. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer's needs first. You will be delivering exceptional customer service for cases which have been escalated to you. As a Senior Unified Communications Engineer, this could involve fixing a technical fault, answering a query or fulfilling a service request - anything that is needed to allow the customer to conduct their business. Our ideal candidate would … an experienced engineer, who is an instinctive problem solver and able to drive technical solutions. Strong communication skills will help you to diagnose the customer's issue and explain technical issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Test Lead - Dynamics 365 (Public Sector UAT Contract)

London, United Kingdom
Hybrid / WFH Options
Salt Digital Recruitment
to be working with a prominent Local Government body based in London to recruit a highly capable Test Lead for a major Dynamics 365 Customer Service transformation programme. This is a key contract role, suited to an experienced QA professional who can take full ownership of User Acceptance … maintained across both internal teams and an external delivery partner. Key Responsibilities: Lead and coordinate all testing and QA activities on a Dynamics 365 Customer Service implementation. Manage the end-to-end UAT process - from test planning and execution to reporting and defect management. Collaborate with business stakeholders … lifecycle. Essential Skills & Experience: Proven experience as a Test Lead or QA Manager on complex digital transformation programmes. Strong understanding of Microsoft Dynamics 365 Customer Service . Hands-on experience managing User Acceptance Testing (UAT) . Excellent communication and stakeholder engagement skills. Ability to work effectively across internal More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Multi-Site Security Officer

Wolverhampton, Staffordshire, United Kingdom
Anchor Group Services Ltd
Security Officer to join our established team as a Multi-Site Officer covering assignments within Wolverhampton and surrounding areas. Responsibilities include providing high-level customer service, conducting patrols, and maintaining vigilance. The ideal candidate must have a valid SIA Licence, be flexible to cover different sites, and possess … to management or emergency services Completing detailed reports of observations and incidents Maintaining legal compliance and professional conduct Providing first-line support and excellent customer service Requirements Full 5-year employment history Valid frontline SIA licence (DS or SG) Valid UK Driving Licence with access to a vehicle … Customer service experience and conflict resolution skills Flexibility and excellent communication skills Smart appearance and punctuality Enthusiasm and ability to work in a fast-paced environment Willingness to travel up to 60 miles from WV10 7GW Access to training via Anchor Academy, including SIA and First Aid courses More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UPS Customer Service Engineer

London Area, United Kingdom
Vertiv
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯
Posted:

UPS Customer Service Engineer

london, south east england, United Kingdom
Vertiv
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯
Posted:
Customer Service
10th Percentile
£23,504
25th Percentile
£25,087
Median
£31,000
75th Percentile
£45,000
90th Percentile
£63,750