251 to 275 of 3,130 Customer Service Jobs in the UK

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider, is looking … for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You'll Be Doing: Providing 1st, 2nd & 3rd line IT support to internal … hardware, software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong More ❯

Service Desk Engineer Location: Leeds/Halifax branches Salary: £25,000 - £30,000 + Benefits Job Type: Full-Time Hybrid working - 2 days in office after induction Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider, is looking … for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you. What You'll Be Doing: Providing 1st, 2nd & 3rd line IT support to internal … hardware, software, and network issues . Managing Microsoft 365, Active Directory, and Windows environments . Logging, prioritizing, and escalating tickets as needed. Ensuring excellent customer service and technical support. What We're Looking For: Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). Strong More ❯

About the Role Validity is looking for a Customer Success Manager to join our team in London! The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and helping them troubleshoot any email deliverability issues they are facing, by … of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solving customer issues. Proactively reaching out to customers with relevant … location. Required Language Skills: Fluency in English and French. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires working closely with the other CSMs to manage the More ❯

Housing Associations. About the Role: As a Planner, you will be working alongside Tower Hamlets Council in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Planner within our Tower Hamlets branch … out with minimal average turnaround time. Support the scheduling of operative and sub-contract resource to ensure effective resource management and delivery of a customer-focused repairs service while meeting performance targets. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately, and schedule … without appointments, overdue jobs, and all follow-on jobs are actioned by the end of each day. Adopt a professional manner when communicating with service users, clients, and both internal/external stakeholders to ensure the customer experience is central to all activities. Act as a key communicator More ❯

building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Customer Support team is the public face of the company and provides first-class front-line support to our millions of customers. We're also … internal customer champions, working with product teams to ensure customers stay at the forefront of everything Revolut does. We're looking for a Subject Matter Product Expert with a customer support background to deliver great customer experiences and help improve Revolut's features and services. What you … ll be doing Providing UK Bank customers with an extremely high-level, personalised service to manage their issues end to end Delivering the highest level of customer service, without the need to follow extensive or specific communication rules Problem-solving customer issues to make sure outcomes More ❯

Field Service Engineer Birmingham £36,000 - £42,000 + ( Optional Overtime Available) + Family Run + Company Annual Bonus + Additional Training + Qualifications + Van + Supportive Family Feel Culture + Growing Company + Door To Door + Health Insurance + Work Away + No Weekends Fantastic opportunity … owned business where you will be working within a tight knit team and be home every weekend! If you are looking for a Field service engineer position within a recession proof sector and the chance to work closely with the director, then this is for you! This company offers … a comprehensive training program and the opportunity to gain a variety of additional qualifications. As a Field Service Engineer, you will have the chance to work on cutting-edge projects and be part of a supportive, team-oriented environment that values their staff. If you have an electrical background More ❯

Field Service Engineer Nottingham £36,000 - £42,000 + ( Optional Overtime Available) + Family Run + Company Annual Bonus + Additional Training + Qualifications + Van + Supportive Family Feel Culture + Growing Company + Door To Door + Health Insurance + Work Away + No Weekends Fantastic opportunity … owned business where you will be working within a tight knit team and be home every weekend! If you are looking for a Field service engineer position within a recession proof sector and the chance to work closely with the director, then this is for you! This company offers … a comprehensive training program and the opportunity to gain a variety of additional qualifications. As a Field Service Engineer, you will have the chance to work on cutting-edge projects and be part of a supportive, team-oriented environment that values their staff. If you have an electrical background More ❯

Primary responsibility of implementing the Schools Admissions process, including the nurturing of the sales funnel (at all stages), guaranteeing the best family experience journey, customer service, negotiation, and objection handling, commercial scripts, and parent communications. Make the adequate follow-up to all potential leads to warm the prospective … new enrolments. Create, organise, and deploy innovative open days and recruitment events (virtual and presential), as well as admissions meetings, while displaying an excellent customer experience service. Support the School responsible in carrying out assessment of prospective students per the admissions policy. Implement all policies and documentation related to … develop admissions documents, parent communication platforms and templates, and marketing collaterals to ensure accurate information and best practice. Ensure that the school implements ISP customer service and customer experience standards and conducts regular trainings and refresher trainings for all admissions team front facing staff. Networking & Building Relationships More ❯

to £31,586 pa - pro rata for hours worked JOB TITLE ICT Service Desk Technician POST NUMBER WEEKLY WORKING HOURS 37 SALARY RANGE £29,093 to £31,586 pa - pro rata for hours worked TYPE OF CONTRACT Permanent LOCATION Stevenage and Hertford ABOUT THE ROLE The key responsibility of … the role is to provide customer service and technical IT support to users (both on-site office locations and on remote locations) of IT Services at both East Herts and Stevenage Borough Councils. To ensure resolution of as many support cases as possible at first point of contact … and provide the interface between the IT Service and its customers. The role requires you to deal with a variety of support cases which can vary from cases that range from 5 minutes on the telephone to more complex support cases which can span over 1-2 weeks. Complex More ❯

looking for a 1st Line IT support to provide IT and consultancy services to small to medium sized businesses. The primary objective of the service desk is to provide an efficient, friendly and effective first line problem solving service to their customers. The main objective working on the … Service Desk, you will be responsible for accurately logging service request calls for IT problems and provide guidance/support/solution over the phone and keeping the customer informed at all times. Benefits Full time Permanent £26,000 -£28,000 (based on experience) Hybrid working … in the office) Monday Friday (9am - 5pm) 20 days + BH Pension Scheme Key Responsibilities Provide a helpful professional first/second line support service to customers Perform predefined daily/weekly/monthly maintenance checks and tasks Log all service requests against the customer account in More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any … fault is assigned correctly. Role Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst … on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary objective of the role is to provide first time resolution, achieved by troubleshooting, diagnosing and resolving problems at the first point of contact and More ❯

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The post holder should have a problem-solving attitude … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technical support Ensure customer service response is timely and accurate Ensure that your responsibilities are … and 3rd party vendors Communicate appropriately internally and to customers Establish best practices throughout the entire technical support process Drive ticket resolution within predefined service level agreements Monitor and manage phone queues Contribute to Knowledge Base repository and ensure top quality solutions are available to the team and customers More ❯

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The post holder should have a problem-solving attitude … have an interest in the telecoms industry and the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technical support Ensure customer service response is timely and accurate Ensure that your responsibilities are … and 3rd party vendors Communicate appropriately internally and to customers Establish best practices throughout the entire technical support process Drive ticket resolution within predefined service level agreements Monitor and manage phone queues Contribute to Knowledge Base repository and ensure top quality solutions are available to the team and customers More ❯

on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents and … problems are dealt with quickly and efficiently. A desire to provide an exceptional customer experience at all times is a must, along with an understanding of the commercial goals of the business as a whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity, and application services … to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service More ❯

This role is a maternity cover for the Head of eCommerce. Leading the digital function of the business in Digital marketing, eCommerce trading, DTC customer services and digital development. The role requires a candidate with strong trading and digital marketing experience to handle Perfect Moment’s peak winter trading … a candidate with a hands-on approach with a proven track record in eCommerce management, digital marketing, data analytics, and a passion for driving customer-centric innovation. Key responsibilities; eCommerce Trade & Reporting · Set and monitor sales targets, ensuring revenue growth and profitability. · Analyse and report on key eCommerce metrics … and key customer metrics · Leverage analytics tools (GA4 and CRM reporting) to monitor, track, and report on KPIs for eCommerce activities. · Use data to inform decisions around product pricing, inventory management, promotions, and marketing tactics. Digital Roadmap · Implement the eCommerce strategy aligned with business objectives. · Manage the development agency More ❯

This role is a maternity cover for the Head of eCommerce. Leading the digital function of the business in Digital marketing, eCommerce trading, DTC customer services and digital development. The role requires a candidate with strong trading and digital marketing experience to handle Perfect Moment’s peak winter trading … a candidate with a hands-on approach with a proven track record in eCommerce management, digital marketing, data analytics, and a passion for driving customer-centric innovation. Key responsibilities; eCommerce Trade & Reporting · Set and monitor sales targets, ensuring revenue growth and profitability. · Analyse and report on key eCommerce metrics … and key customer metrics · Leverage analytics tools (GA4 and CRM reporting) to monitor, track, and report on KPIs for eCommerce activities. · Use data to inform decisions around product pricing, inventory management, promotions, and marketing tactics. Digital Roadmap · Implement the eCommerce strategy aligned with business objectives. · Manage the development agency More ❯

Northern Ireland Are you from an After Sales/Technical Support background or similar looking for a stable Monday to Friday role focused on Customer Support, where you will be able Manage your own desk within a company known for their great working environment and employee benefits including quarterly … bonuses? As the go-to person for providing After-Sales support you will be tasked with managing your own desk and maintaining clear customer interaction channels and providing technical support on Roofing products where needed. You will receive full training and development in the Companies specialist Roofing product range … and be given the reins to manage your own workload ensuring customer satisfaction and support whenever needed. The Role: * Customer Interaction: Address customer inquiries * Technical Problem Solving: help to resolve technical issues * ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems. More ❯

upon-Trent Are you from an After Sales/Technical Support background or similar looking for a stable Monday to Friday role focused on Customer Support, where you will be able Manage your own desk within a company known for their great working environment and employee benefits including quarterly … bonuses? As the go-to person for providing After-Sales support you will be tasked with managing your own desk and maintaining clear customer interaction channels and providing technical support on Roofing products where needed. You will receive full training and development in the Companies specialist Roofing product range … and be given the reins to manage your own workload ensuring customer satisfaction and support whenever needed. The Role: * Customer Interaction: Address customer inquiries * Technical Problem Solving: help to resolve technical issues * ERP System Management: Efficiently manage service orders and maintain accurate records within ERP systems. More ❯

answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team. As a dedicated Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing remote troubleshooting … and determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point of … contact (first time fix) and ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential. The successful candidate will be expected to work a regular shift pattern as well as out of hours support (via an on More ❯

value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They … impact home. This is an exciting opportunity for an Administrator at the office in Livingston. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service, as well as supporting customer contacts via … phone, email and through self-service portals. LOCATION: Livingston JOB SPECIFICATION: Maintaining a high level of customer service for all support queries, as well as taking ownership of user problems. Supporting users/customers in all hardware support returns and repairs Managing the supply of new equipment More ❯

Olivya is an AI-driven customer engagement platform designed to scale customer service without increasing team size. It offers features such as multi-channel support, personalized customer profiles, and advanced analytics. The platform allows businesses to respond to customer queries, solve issues, escalate when needed … and log interactions. Olivya also focuses on building deep customer relationships by creating detailed profiles based on hobbies, interests, and lifestyle signals. Pricing plans range from basic options for startups to enterprise-level solutions with unlimited features. Job Overview: AI-driven customer engagement platform for scaling customer service with personalized experiences and multi-channel support. Minimum Requirements: Proven experience in coding, particularly with Flask, Nginx and Gunicorn (required) Familiarity with Google Compute Engine (required) Experience with Docker and Kubernetes (required) Experience in marketing, preferably within the technology industry, with a proven track record of successful More ❯

Field Service Engineer/Helpdesk Support - MSP Experience Required Location: Bridgewater Job Type: Full-Time Salary: Competitive, based on experience We are looking for a Field Service Engineer/Helpdesk Support professional with Managed Service Provider (MSP) experience to join our growing team. This role involves both … maintain IT infrastructure, including servers, desktops, and network equipment Manage user accounts, email, and access permissions in Microsoft 365 and Active Directory Deliver outstanding customer service and ensure high levels of client satisfaction Document all support requests, troubleshooting steps, and resolutions in the helpdesk system Assist with IT … to escalate and resolve complex technical issues What We're Looking For: Experience working at an MSP is essential Previous experience as a Field Service Engineer handling client site visits Strong knowledge of Microsoft 365, Windows Server, and Active Directory Familiarity with networking concepts (firewalls, VPNs, switches, routers) Ability More ❯

The position holder is responsible for the delivery of a security service that provides protection for people, property and general assets in accordance with contractual requirements and company standards. To contribute to operational excellence and business performance improvement. G4S is recruiting for a Mobile Patrol Officer to work in … G4S, you are more than a Security Guard. You'll ensure the safety of our customers' staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include … courteous image to all internal and external customers. To carry out duties in accordance with Company, legal and statutory requirements and to follow agreed service delivery processes and specific customer instructions. To maintain accurate written records and electronic data logs in an accurate and timely manner to demonstrate More ❯

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our London office as a Service Desk Analyst on a 6 month fixed term contract. Purpose of the role: Working under the … operational supervision of the Service Desk Team Leader and reporting into the Customer Services Manager, the IT Service Desk Team are responsible for providing the First Line IT Support service for approved IT services and systems. Phone-based, they are responsible for management and escalation of More ❯

management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to our Senior Director, Customer Success & Training you will play a key role as … part of the Customer Success Leadership team. You will be responsible for: Developing and maintaining a unique understanding and executive level working relationship with our Enterprise customers & prospects, understanding their business strategy and plans to ensure they and Reapit are aligned. Take ownership of a portfolio of assigned Enterprise … providing them with a single point of accountability and working with internal teams to enhance engagement, increase product adoption and overall value realisation. Delivering Customer service excellence through regular meetings and engagement, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order More ❯