276 to 300 of 2,449 Customer Service Jobs in the UK

responsibilities Contact Centre Operations Manager Lead day-to-day operations of the Contact Centre, ensuring efficient service delivery across all inbound channels (telephony and digital), and achieving performance, quality, and customer satisfaction targets. Provide strategic oversight of processes, people, and technology, ensuring operations are cost-effective, compliant with … teams, ensuring staff are trained, coached, and empowered to manage routine and complex enquiries, including diagnosing repairs, raising orders, and coordinating appointments. Champion excellent customer service by embedding a culture of accountability, empathy, and professionalism in every resident interaction, including effective resolution of complaints and escalations. Monitor, analyse ...

Engineer to join their UK technical support team. Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same. Technical Support Engineer Responsibilities Provide remote technical support to customers and field service engineers. Diagnose mechanical, electrical, CNC and software-related faults. Support customers via telephone, email and remote diagnostic systems. Analyse machine alarms and identify effective ...

join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site … enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information ...

Service Desk Engineer (Contract) Location: Gloucester (Office-Based) Contract: 3–9 Months Rate: £160–£180 per day (Inside IR35) Hours: Full-Time, Monday to Friday About the Company Our client is a well-established public sector organisation delivering essential services to thousands of people across the region. Technology plays … vital role in supporting frontline services and internal operations, with ongoing investment in digital transformation, modern workplace technologies and IT service improvements. They are looking for a Service Desk Engineer to join their IT team on an initial 3–9 month contract , providing first-class technical support ...

visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn. Staffordshire and Shropshire Health Informatics Service (S&SHIS) is a shared service hosted by Midlands Partnership University NHS Foundation Trust. We provide a comprehensive portfolio of digital … services to NHS organisations across the Staffordshire and Shropshire health economy. We are seeking an enthusiastic and customer-focused individual to join our Service Delivery Team based at Lawton House, Trentham. As a Service Delivery Technician, you will play a key role in supporting healthcare services ...

passionate about technology and delivering great service? Do you enjoy solving problems and helping people get the most from their technology? We're looking for an End User Support Analyst to join our Service Support team, helping to deliver a high-quality IT support service across Howdens. … productive. What you'll be doing Provide technical support for desktops, laptops, mobile devices and associated technology. Respond to and resolve incidents and service requests in a professional and timely manner. Deliver excellent customer service, ensuring users receive the support they need. Support users across office, manufacturing ...

17.30pm Wednesday 13.00pm - 18.30pm Friday 12.30pm - 18.30pm As the first point of contact for patients, you will play a vital role in delivering excellent customer service and ensuring patients receive the support and care they need. The successful candidate will have previous reception or customer service … once sufficient applications have been received this advert may be closed without notice. Main duties of the job Provide a welcoming and professional reception service to patients and visitors. Answer incoming telephone calls promptly and courteously. Book, amend and cancel appointments using SystmOne. Process patient enquiries and direct them ...

Commercial Support Consultant - Conveyancing Location: Waterloo, London (Hybrid after probation) Salary: Competitive salary, depending on your skills and experienceAre you passionate about delivering outstanding customer service Ready to take your skills into a professional, fast-paced conveyancing technology environment Join InfoTrack as a Commercial Customer Support Assistant … professionals get the most from our products and services while building expertise in legal technology and commercial transactions.We're looking for someone with excellent customer service skills, a proactive approach to problem-solving and a passion for helping clients. You don't need previous experience in commercial conveyancing ...

right support when they arrive, making a real difference to their experience of care. You'll be part of the Care Coordination Customer Service team, working closely with colleagues to keep reception services running smoothly. Your work will help people feel welcomed, informed and supported from the moment … Direct patients to appointments and services in a timely, clear way Support clinical teams with administrative tasks and coordination Work across sites to meet service needs, including covering leave and training What we're looking for: A Level 3 qualification in Business Administration or Customer Service ...

welcome, and we are also happy to consider two part-time candidates looking for a job share. Looking for more than just another customer service job? We don't simply answer telephones. We become a genuine extension of our clients' businesses, making sure every caller receives the warm … professional and helpful service our clients would give themselves. Every day is different. One minute you'll be managing a busy diary for a business consultant, the next you'll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services ...

variety of projects, including EV charging infrastructure, renewable energy systems, and electrical installations, while maintaining the highest standards of safety, compliance, and customer service. Role Overview You will be responsible for the installation, testing, commissioning, and maintenance of domestic electric vehicle charging equipment across Bristol and the South West. … works as required, including consumer unit upgrades, EICRs, additional circuits, lighting installations, socket installations, fault finding, remedial works and minor electrical repairs Deliver exceptional customer service and always represent our client professionally, providing excellent customer service Maintain all company vehicles, tools, and equipment in good condition ...

this a fast-paced and rewarding opportunity. Alongside deployment activities, you will also provide hands-on IT support to end users, ensuring an excellent customer experience throughout the deployment process. Deployment Engineer Key Responsibilities Build, configure and deploy new and refurbished laptops. Configure devices using Windows Autopilot . Ensure … ready for redeployment. Troubleshoot deployment and imaging issues. Provide desktop and IT support where required. Deliver professional, face-to-face IT support, providing excellent customer service and clear communication to end users. Follow up with users after deployments or support requests to ensure issues have been fully resolved ...

Europe's International Compliance Department. You will investigate and resolve fraud matters affecting customers and the platform across UK and EU markets — including customer fraud, payment and e-banking fraud, account takeover, and related buying and refund abuse. You'll work closely with customer service, payments, product … business detects, investigates, and resolves fraud at scale. What you'll do Investigate and resolve fraud cases across UK and EU markets, including customer fraud, payment fraud, e-banking and buying fraud, account takeover, and refund abuse Manage day-to-day fraud queues, triaging cases by risk and impact ...

Service Desk Analyst About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes’ World’s Best Employers 2025 . … home at Ricoh. What you will be doing We are looking for an analyst to provide a single point of contact for the Service Desk, providing first line diagnosis, resolution and functional escalation of incidents and service requests on the client Service Desk. The contracted hours ...

range of administration duties such as summarising, read-coding and searches, managing electronic messages, using own initiative, providing a comprehensive administration/clerical service and attending meetings within the practice. You will be organised, quick thinking, be a problem solver, and be empathetic and caring towards our patients, their … processing and recording information in accordance with practice procedures. About us This is an essential role, helping to provide a welcoming and friendly professional service to general members of the public, and all staff and visitors to the practice. In return for your hard work and dedication ...

architectural direction, support development teams, and ensure the platform evolves in line with business needs. Initially, the focus will be on Dynamics 365 Customer Service and CRM capabilities, alongside the wider Power Platform toolkit. Key Responsibilities Own the Platform Act as design authority for Dynamics 365, particularly Customer Service and CRM Define and evolve platform architecture and best practices Manage environment lifecycle, releases, upgrades, and technical roadmap Ensure strong governance across security, integrations, and data models Enable Development Teams Support and guide developers, reviewing designs and resolving complex issues Provide architectural input into new initiatives ...

architectural direction, support development teams, and ensure the platform evolves in line with business needs. Initially, the focus will be on Dynamics 365 Customer Service and CRM capabilities, alongside the wider Power Platform toolkit. Key Responsibilities Own the Platform Act as design authority for Dynamics 365, particularly Customer Service and CRM Define and evolve platform architecture and best practices Manage environment life cycle, releases, upgrades, and technical roadmap Ensure strong governance across security, integrations, and data models Enable Development Teams Support and guide developers, reviewing designs and resolving complex issues Provide architectural input into new initiatives ...

join their growing team. This role will involve carrying out installation work across commercial and industrial sites, delivering high-quality workmanship whilst maintaining exceptional customer service standards. This is a permanent PAYE position working Monday to Friday on a 40-hour week. Please note that occasional overnight stays … works across commercial and industrial properties. Install a range of systems including emergency lighting, fire alarms, access control and EV charging equipment. Deliver excellent customer service whilst interacting with clients on-site. Accurately update electronic job sheets and project records. Travel to customer sites primarily across ...

Customer Support Specialist Hybrid - based near Manchester Airport (2 days per week in the office) £15.39 per hour 6 month contract Must be able to start by 1st September Monday - Friday () Are you a customer-focused problem solver with experience in customer service … looking for a proactive Back Office Support Specialist to support customers, resolve enquiries and complaints, and work across multiple departments to deliver an outstanding customer experience. Key Responsibilities Manage customer enquiries through CRM systems. Take ownership of customer complaints from start to resolution. Liaise with internal teams ...

transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that … open new business opportunities. A deep understanding of the AI topics and trends that affect the FS industry, these could include: Fraud & Risk Management Customer Service & Personalization Process Automation Regulatory Compliance Lending & Credit Decisioning Customer Insights & Marketing Operations & Treasury Optimization Payments Optimization Document Intelligence An ability ...

this role. The post holder will be responsible for undertaking a range of tasks all related to patient information. You will require excellent customer service skills as your role will involve direct face to face contact with patients. Tasks also involve patient contact via telephone … tasks that are essential for the smooth operation of the Practice. Patient Care Navigators are the first point of contact for patients, providing excellent customer service and administrative support. They greet patients, handle telephone and email enquiries, book, amend and cancel appointments and maintain patient records. They also ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as a Service Desk Technician on a 6 month fixed term contract. Working under the operational supervision of the Team ...

support the effective management of the College's student laptop loan scheme and digital learning resources while developing skills in business administration, customer service, IT support and asset management. The role will involve working with students, staff and external stakeholders. Role Laptop Asset Management: Catalogue, label and maintain … Carry out basic hardware checks and troubleshooting Assist with software setup, updates and configuration Ensure laptops are prepared and ready for issue to students Customer Service and Student Support: Provide first-line support to students regarding laptop loans Assist students with basic hardware and software issues Respond ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Fixed term: 31 months Interview date: 4th of September Main duties of the job This is an excellent opportunity for you to demonstrate your customer service skills and gain knowledge within a social care setting in our supportive, collaborative and multi-disciplinary Advice and Contact team. … live as independently as possible, within the community. This holistic approach and the support that you will offer will be essential in the service achieving this. As an Information Officer, you will be part of a team that responds to Adult Social Care enquiries and concerns via telephone, email ...