276 to 300 of 3,130 Customer Service Jobs in the UK

Lucrative new business field sales role selling service contracts Business Development Manager - Service Contracts Area: North West BB CH WA CW FY L LL PR WN The Role of Business Development Manager This is a field/home-based business development sales role. You will target B2B businesses … a new business role where you will be responsible for self-generating appointments and building a strong pipeline. You will be selling an essential service with high demand, making the ability to identify and approach the target market crucial. With high order values, there is significant earning potential the … performers exceed 80K. The role is four days in the field and one day working from home. You will be supported by excellent operational service levels, outstanding customer service, and a world-class marketing team. As a Business Development Manager, you will present tailored solutions to prospective More ❯

Field Service Engineer Location: (preferably located in either Luton, Oxford, Reading, Bedford). Hours: 8:30 AM - 5:00 PM (Flexible) Salary: Negotiable dependent on experience (DOE) + Vehicle About the Role: We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance … complex Analogue & Digital CCTV Systems including vehicle CCTV systems and other driver aid systems. Manage and maintain functional and managed control rooms. Provide excellent customer service while working to Service Level Agreements (SLAs). Support and maintain Perimeter Detection Systems. Execute planned preventative maintenance (PPM) Update the … Looking For: Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems) Experience with on vehicle CCTV is desirable Strong customer service skills. Strong knowledge of DVRs and components A valid driving license Flexibility with working hours when required Desirable experience with: PIDs, Galaxy More ❯

CUSTOMER OPERATIONS LEAD We’re on the hunt for an experienced Customer Operations Lead to join and exciting tech business that is startup that’s – They have “started up” now scaling up! This role is perfect for someone who’s been through Series A or B growth and … pains of a scaling startup. You'll bring that experience to help us design processes, implement KPIs, and ensure that every part of the Customer Service and Operations journey runs like a well-oiled machine. CUSTOMER OPERATIONS LEAD ROLE Process building and refining – Design and implement scalable … especially around onboarding and case routing. Spot gaps and fix them before they become issues. Hands-on problem solving – Whether it’s sifting through customer queries or shadowing the CS team, you’ll dive in to really understand what’s working (and what’s not). Zooming out to More ❯

Service Desk Analyst Employment Type: Permanent Location: London - On Site My London client is looking for an IT Service Delivery Expert whose responsibilities are aimed at ensuring effective service delivery and continuous improvement in operations and customer service, including the end users for the accurate … use of corporate applications and systems. You will play a key role in driving excellent customer satisfaction, successful project delivery, managing stakeholders, and fostering a collaborative environment. Additionally, you will manage escalations, monitor service desk performance, and drive continuous improvements in service delivery in conjunction with the … ICT Service Desk Lead and other ICT colleagues. This role reports to the IT Infrastructure and Business Applications Director. The role encompasses the following key activities and responsibilities: Oversight of daily operations of the ICT team to support the Team Lead in driving continuous improvements in operations and customer More ❯

IT Service Desk Analyst Fixed Term Contract until 31st December 2025 £25,000 Per Annum Pro Rata, Plus Jumar Benefits Location: Warwickshire - hybrid working (1 day a week onsite, rest remote working) Jumar is expanding their Managed Services capability; and we're recruiting for a customer focused Service Desk Analyst who is Midlands based. This is a superb opening to join Jumar on a fixed term basis, due to increased customer demand in the financial services sector. The role will be working at our client's impressive HQ site in Warwickshire 1 day per week. As … a 1st Line Support Analyst you will join the IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests More ❯

Our client is seeking a skilled Customer Service Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customer service, and … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and speaking More ❯

the Maintenance and Repair of equipment used on large distribution vehicles. Our customers are even busier than ever before, so providing high levels of customer care is paramount for the success of our business as well as all of our employees. Duties and Responsibilities Installation, servicing and repair of … costs of stock used on contract accounts and maximising revenue generation in all areas. Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van on a daily basis. Maintain product and customer requirements knowledge to meet ISO9002 standards at all times. Liaise with central control and/or the service centre regarding job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders. Complete all relevant paperwork and online (PDA) requirements enabling central control and More ❯

Here atOptum we are looking forCustomerSupport Analyststo come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing … and will provide you with an abundance of great skills to then support you in furthering your career here at Optum. Our Newport support service team meet in the office twice weekly. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM then 9.30-6PM, plus … a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across several pharmacy products. You will be supported in this More ❯

Join Our Team as a Service Desk Analyst! Location: Warrington- fully office based while temping Contract Type: Temp To Perm Hourly Rate: £12.82 We're on the lookout for a dedicated and enthusiastic Service Desk Analyst to join our vibrant team in Warrington! If you thrive in a … client-facing IT environment and have a passion for providing outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries … and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. More ❯

travel packages to America and Canada. You must develop a strong portfolio of clients that will book with you yearly. You must manage the customer experience, understanding their needs and providing an outstanding level of customer service and product expertise. The great news about the role is … behind you, including great experience of selling long haul tailor-made holidays. Sales Consultant Key Responsibilities: Taking enquiries through various channels, listening to your customer's needs, and using your extensive travel knowledge to tailor-make a variety of exciting trips. Suggesting potential itineraries and products, offering a full … travel service to help maximise the customer's travel experience and the value of the booking, thus providing the customer with an exceptional experience. Ensuring that all arrangements are booked to the customer's satisfaction. Be responsible for making sure that all payments are taken correctly More ❯

Engineer. Principal Accountabilities Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation Understand and detailed planning and designing for customer's PC and Network. PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support … acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. 1st level troubleshooting with customers and assist them as their escalation point of … contact. Maintain secure operations and keep the environment tidy Documented approach for implementation and modification. Visit customer premises when required for project or maintenance contract work incl cover staff Periodical status report to line manager. Knowledge, Skills, Experience and Key Competencies Wide knowledge and proficiency in PC software like More ❯

Engineer - Principal Accountabilities Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation. Understand and detailed planning and designing for customer's PC and Network. PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support … acceptance testing. Vendor negotiation and control. Development and implementation for new features and services. Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation. 1st level troubleshooting with customers and assist them as their escalation point of … contact. Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification. Visit customer premises when required for project or maintenance contract work incl cover staff. Periodical status report to line manager. IT Helpdesk Engineer - Knowledge, Skills, Experience and Key Competencies Wide knowledge and proficiency in More ❯

Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity More ❯

businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the strategic … use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving knowledge … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics such More ❯

Summary As the Enterprise Solutions Sales Executive (internally branded as Account Executive II), you will be responsible for the sale of Comcast Business Managed Service, WAN, Cyber Service, Internet, Video and Voice based services to mid-size and large businesses. Being part of a dynamic team, you will … including cultivation of local partnerships and organizational affiliations while actively generating new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. You will retain your customer base by delivering on the Comcast Credo, ensuring a superior customer experience. You … will also maintain and build customer relationships to drive customer retention, work with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up. Demonstrate your knowledge of Network Design, WAN More ❯

want you to be part of it! As our Piercing Lead, you'll be the heartbeat of the Mejuri Piercing Studio. Your mission? Elevate customer service, boost profitability, and create an environment where jewelry dreams come true. Dive into the world of piercing and high-quality gems, knowing … to discussing roles across all our locations. Compensation: Top wages in the industry including bonus, tip potential, and benefits (for full-time roles). Customer Experience: Oversee the piercing customer journey from start to finish, including seamless greeting, check in, styling, transaction and service experience including aftercare … services to provide the best experience to piercing clients. Embody Mejuri values throughout every client interaction. Act as an ambassador of Mejuri and promote customer awareness about the brand and Mejuri's piercing studios. Build a strong clientele in local market. Ensure insights and opportunities as they relate to More ❯

We’re Hiring: Customer Support Leader (B2B Focus | Fintech) - Perm - Edinburgh Are you an experienced customer support leader ready to drive real strategic change? We’re looking for someone who can elevate our B2B service model — moving beyond tactical support to deliver outcome-based, customer-first … solutions. In this senior role, you’ll lead a talented team to deliver an exceptional customer experience, embed data and insights into everything we do, and build a scalable support function that drives business growth. You'll work closely with our Head of Operations and Servicing, and Head of … Customer, playing a key part in shaping our future service strategy and exceeding industry standards. What you’ll be doing: ✅ Own the end-to-end customer outcomes for your team, ensuring service targets are exceeded ✅ Transform workflows and drive operational improvements to boost customer satisfaction More ❯

of contact for clients experiencing IT-related issues. Your role involves troubleshooting and resolving basic technical problems, escalating more complex issues, and providing excellent customer service. This is a position for someone with a passion for technology, strong problem-solving skills, and a desire to grow in the IT … providing support via phone, email, and a ticketing system. You'll also collaborate with other engineers to ensure timely issue resolution and maintain high customer satisfaction levels. RESPONSIBILITIES First-Line Technical Support: Provide first-level IT support for desktop, software, hardware, and network-related issues. Respond to tickets in … unresolved or complex issues to Tier 2 or Tier 3 engineers when necessary. Follow up with clients to ensure their issues are resolved satisfactorily. Customer Service: Provide excellent customer service by maintaining a professional, patient, and positive attitude. Communicate with clients in non-technical language to More ❯

Lisbon, Reykjavik, Boston, San Francisco, Krakow, and more. The Data, Martech & Experimentation team is at the heart of Viator's ability to scale, drive customer satisfaction and optimize operations through data-driven, AI-powered, and highly efficient platforms . We are looking for an experienced Senior Director of Product … to lead our internal platforms across Data, Machine Learning, Experimentation, Martech, and Customer Service (CS) . This role requires a deep understanding of data and ML platforms, martech, a product mindset for AI-driven environments, and strong leadership capabilities to manage cross-functional teams across these domains. This … organization , that required balancing innovation and operational maturity. Preferred Master's degree in a technology or business-related field or relevant experience. Experience in Customer Data, Customer Service tooling or Business Process Automation . Prior experience in marketplaces, or AI-driven platforms or e-commerce . Hands More ❯

basic network/server troubleshooting and administration. Manage Technical Queries: Communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. … Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. Customer Centricity: Champion a customer-first approach, ensuring that all interactions are handled with empathy, professionalism, and a focus on delivering outstanding customer experiences. Relationship Building: Develop and maintain strong … relationships with key customer stakeholders, understanding their needs and ensuring their satisfaction with our services. Set and Manage SMART Objectives: Provide line management to direct reports, including personal and career development, and set and manage SMART objectives. Maintain Qualifications and Skill Sets: Ensure continuous training and development to keep More ❯

basic network/server troubleshooting and administration. Manage Technical Queries: Communicate effectively with customers and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. … Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a timely manner. Customer Centricity: Champion a customer-first approach, ensuring that all interactions are handled with empathy, professionalism, and a focus on delivering outstanding customer experiences. Relationship Building: Develop and maintain strong … relationships with key customer stakeholders, understanding their needs and ensuring their satisfaction with our services. Set and Manage SMART Objectives: Provide line management to direct reports, including personal and career development, and set and manage SMART objectives. Maintain Qualifications and Skill Sets: Ensure continuous training and development to keep More ❯

At Miro, the Security Stream is dedicated to fostering business growth and enduring customer trust by implementing advanced security measures. They develop balanced security strategies, providing assurance and empowering engineering teams with the necessary tools and guidance. This support covers secure cloud management, establishing secure development practices, and effectively … Go-To-Market (GTM) teams, helping to enable and speed up strategic sales initiatives. About the Role We are seeking a highly knowledgeable and customer-centric Compliance Customer Success Manager (CSM) to serve as a primary resource for our customers navigating the complexities of cybersecurity and AI governance … deep subject matter expertise in these frameworks combined with exceptional communication skills to act as a trusted advisor. You will be instrumental in building customer confidence, fostering strong relationships, and ensuring customers feel supported in their compliance journey. What you'll do Compliance Subject Matter Expert: Serve as the More ❯

Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where … logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users … providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and More ❯

Medical insurance Employer matched pension scheme Significant career development opportunities Opportunity for global travel Remit: As a Controls & Automation Engineer you will assist the Service Center Manager to lead the companys service center operations, focusing on customer satisfaction and operational efficiency In conjunction with the current in … house controls experience, assist in supporting the growth of the machinery control business and establish new areas of expertise within the customer base. Due to the nature of this position, candidates must be flexible to the work schedule, as global travel is required. This is an excellent position offering … significant opportunities for career advancement, within a dynamic and supportive environment. Responsibilities: Assist in the daily operations of the service center, ensuring high standards of customer service and operational efficiency. Develop awareness of both historic and current control systems in an effort to support the full range More ❯

Role Overview As a Software Support Analyst, you will provide essential first-line support to a global customer base, addressing application and telecommunication issues through phone and case management systems. You will work in shift patterns ranging from 8am to 11pm, with later shifts occurring once every six weeks … relevant databases with critical information, and maintain a technical audit trail of completed work for management and engineering reference. Take ownership of a designated customer base, acting as the lead engineer from initial commissioning through to ongoing management of queues and cases, ensuring adherence to contractual SLAs. Serve as … the technical lead during customer service reviews. Manage customer expectations by regularly communicating status updates, analysing impacts, devising workarounds, and outlining next steps to ensure a superior customer service experience. Follow all established procedures, policies, and practices ensuring timely submission of business and financial reports. More ❯