301 to 325 of 10,530 Customer Service Jobs in the UK

support including replacing consumables. * Active Directory group management, account unlocks and password resets. * Candidate should have UK Full Driving License as the associate is required to travel within multiple customer site in/near Leiston location to support users as per requirement (approx. within 25 miles range) - there is a Site vehicle available onsite which will be provided to … in Teams admin portal * L1 Support knowledge of Application & SharePoint * L1 support troubleshoot office Apps. * Should have effective communications skills * Ability to multitask and time management skills * Should have Customer Service experience * Proven strong written and verbal communication and interpersonal skills. * Self-motivated and willingness to learn * Proven ability to work well with technical and non-technical staff More ❯

of user satisfaction across RBC BlueBay. What will you do? Providing 1st and 2nd line IT support and triage of all incidents and requests reported to the RBC BlueBay Service Desk. Exceptional communication skills across all electronic platforms and in-person. Diagnose and resolve hardware and software issues across all key platforms including desktop, laptops, mobile devices, Citrix, Windows … a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. Job Skills Adaptability, Customer Service, Decision Making, Detail-Oriented, Group Problem Solving, Hardware Infrastructure, Information Technology Trends, Operational Delivery, Systems Software Additional Job Details Address: 100 BISHOPSGATE:LONDON City: London Country: United More ❯

services in satellite offices by working closely with non-technical representatives Supporting with system audits, such as checking access rights and reporting on inactivity Collaborating with the remote managed service provider (MSP) to provide deskside support Representing the TechOps team across the company by explaining IT processes, announcing changes, soliciting feedback, and maintaining strong relationships with other teams Travelling … communicate confidently and professionally to both technical and non-technical audiences Exceptional organisational skills and attention to detail, with a commitment to delivering the highest standards of quality and customer service The ability to plan and prioritise your own time, manage and meet competing deadlines, and coordinate timelines with others A proactive mindset, enabling you to problem-solve … a "medical history disregard" basis Paid study leave and funding for external qualifications Critical Illness Cover, Income Protection and Life Assurance Paid and unpaid sabbaticals based on length of service Learn more about our full reward package and the other benefits of working for Costello Medical: . click apply for full job details More ❯

services in satellite offices by working closely with non-technical representatives Supporting with system audits, such as checking access rights and reporting on inactivity Collaborating with the remote managed service provider (MSP) to provide deskside support Representing the TechOps team across the company by explaining IT processes, announcing changes, soliciting feedback, and maintaining strong relationships with other teams Travelling … communicate confidently and professionally to both technical and non-technical audiences Exceptional organisational skills and attention to detail, with a commitment to delivering the highest standards of quality and customer service The ability to plan and prioritise your own time, manage and meet competing deadlines, and coordinate timelines with others A proactive mindset, enabling you to problem-solve … a “medical history disregard” basis Paid study leave and funding for external qualifications Critical Illness Cover, Income Protection and Life Assurance Paid and unpaid sabbaticals based on length of service Learn more about our full reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-the-uk/ More ❯

approach. You have a ‘can do’ outlook. You can communicate effectively based on the audience. You proactively deal with issues. You approach change management professionally, considering and communicating potential service impacts. You are flexible to work out of hours as needed. Minimum Criteria: Good knowledge of Microsoft Defender Suite (Defender for servers Plan 1), including hybrid onboarding and threat … wheelchairs, and scooters, with insurance and maintenance included. As the UK's largest car fleet operator, we work with major manufacturers and car dealers, and pride ourselves on outstanding customer service. Our values are solutions, change, and care. We promote diversity and inclusion, providing accessible workplaces and flexible working arrangements to support our employees. #J-18808-Ljbffr More ❯

10x certifications preferred but not essential. Good communication skills Proactive and eager to learn Good knowledge of IT Systems and Support Professional and Courteous Comfortable with all aspects of customer service (face to face, phone and email) Hours & Benefits Monday to Friday 8AM - 5PM 30 minutes lunch daily 20 days holiday entitlement (plus bank holidays) Free onsite parking More ❯

configuration. Managing user accounts on Azure portal. Creating Microsoft Teams in admin portal. Support knowledge of Applications & SharePoint. Office apps troubleshooting. Effective communication skills. Multitasking and time management skills. Customer service experience. Strong written and verbal communication skills. Self-motivated with a willingness to learn. Ability to work independently on multiple tasks. Problem-solving and root cause analysis More ❯

Creating new Microsoft Teams in admin portal. Experience with L1 support for applications and SharePoint. Support troubleshooting Office applications. Effective communication skills. Ability to multitask and manage time effectively. Customer service experience. Strong written and verbal communication skills. Self-motivated with a willingness to learn. Ability to work independently across multiple tasks. Excellent problem-solving and root cause More ❯

high level of client satisfaction Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment Ability to manage projects independently when required Customer service experience from any field is a plus! Syndicated loan experience is a big plus! Basic Qualifications: Bachelor's Degree or equivalent work experience Must be able to … handle stressful customer situations with patience and poise Ability to organize and prioritize complex issues and projects to completion Able to demonstrate knowledge and experience in working with internet-based applications Ability to think laterally, provide proper issue analyses, and question current processes Eager to learn with strong analytical and problem-solving abilities Proficient PC skills, especially in Microsoft More ❯

we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users. Our diverse business includes four key branches: AutoProtect: Recognised for its outstanding warranties and value-added insurance products. Shine!: Our expert More ❯

we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users. Our diverse business includes four key branches: AutoProtect: Recognised for its outstanding warranties and value-added insurance products. Shine!: Our expert More ❯

Customer Service Data Analyst At Bellrock, we harness technology to provide our customers with advanced building systems and peace of mind. We are technology-led and people-driven. When you join Bellrock, you'll have everything you need to excel at work, because our people are the heart of our business. We are committed to helping them shine. … change? Every role is vital in delivering peace of mind to our customers. Each contribution drives us forward, enabling us to deliver value and build leading systems. As a Customer Service Data Analyst, you will: Collect, cleanse, and analyze data from CAFM systems and other operational platforms related to maintenance activities. Develop and maintain dashboards, scorecards, and KPI … reports for stakeholders. Monitor service performance against SLAs, KPIs, and compliance targets. Identify trends, inefficiencies, and areas for operational improvement. Support monthly and quarterly reporting processes. Perform root cause analysis for service failures and recurring issues. Collaborate with operational teams to ensure accurate data capture. Assist in audits and data provision for reviews. Develop predictive models to aid More ❯

loves helping customers? Do you thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device management solution. We are seeking an … additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and spot on. You will assist with quotes, returns, backorders, and order placements, keeping everything running … workload to hit KPIs will be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales Support, Inbound Sales, and Customer More ❯

Customer Service Technician Business Area: IT Place of Work: Liverpool Contract Type: Permanent When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. … About the role In your role as Customer Service Technician, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to be the first point of contact for logging and resolving technical queries and incidents via telephone, walk up and direct to the ITSM portal, working closely with technical teams … across USSL and USSIM. Youll also provide technical support, bridging the gap between the IT Service Desk and 3rd line service across the London and Liverpool offices. Your responsibilities include promptly and professionally resolving IT support requests, ensuring excellent customer service for end users. You will also handle hardware support, mobile phone support, meeting room support More ❯

PURPOSE OF POSITION To exceed customer expectations of service and support and promote business growth. Managing a caseload and a number of key accounts, the CSR will be responsible for ensuring that our customer journey is as efficient as possible with timely advice, support and resolution of enquiries. Provide pre and post sales support and applications advice … and focus on continuous improvement of our service. ESSENTIAL FUNCTIONS Ensure customer enquiries are resolved within service level agreements Managing a caseload of customer enquiries Managing a number of key accounts, undertaking regular calls and meeting via teams to build customer relationships Providing advice and finding solutions for customer applications. Perform contract reviews on all … orders received to ensure compliance with customer contract or quotation before release to manufacturing liaising with the Production/Manufacturing as necessary. Clean and control orders, construct part numbers as required and pricing checks. Issue and follow up on quotations. Inform customers on actual status of their delivery dates. Administer all acknowledgements to the customer. Work with all internal More ❯

PURPOSE OF POSITION To exceed customer expectations of service and support and promote business growth. Find out if this opportunity is a good fit by reading all of the information that follows below. Managing a caseload and a number of key accounts, the CSR will be responsible for ensuring that our customer journey is as efficient as … possible with timely advice, support and resolution of enquiries. Provide pre and post sales support and applications advice and focus on continuous improvement of our service. ESSENTIAL FUNCTIONS Ensure customer enquiries are resolved within service level agreements Managing a caseload of customer enquiries Managing a number of key accounts, undertaking regular calls and meeting via teams to … build customer relationships Providing advice and finding solutions for customer applications. Perform contract reviews on all orders received to ensure compliance with customer contract or quotation before release to manufacturing liaising with the Production/Manufacturing as necessary. Clean and control orders, construct part numbers as required and pricing checks. Issue and follow up on quotations. Inform More ❯

so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Role: Zopa are looking for a highly motivated, people driven Customer Service Team Leader to support the growth of our Current Account product and other key initiatives. You will be customer centric, possess strong communication and leadership skills … whilst able to show an agile style to work and ability to think on your feet. As a Customer Service Team Leader at Zopa, you will be responsible for the management, organisation, and co-ordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. Because … in the life: Real time management of department resources to ensure internal compliance and quality KPIs are met collaboration with our WFM and planning team to appropriately respond to service level variations to match staff to demand and maximise service availability Ensure that customer and stakeholder enquiries are dealt with to Zopa set standards Create a collaborative More ❯

Service Desk Lead We are seeking a proactive Service Desk Lead to join our IT Services team. You will be the first point of contact for our internal customers, ensuring an exceptional support experience by resolving technical issues efficiently and professionally. You’ll also work closely with Operational Support and Engineering teams to ensure smooth and effective service delivery. The Role: Serve as the primary contact for internal users, listening to their needs and providing outstanding support. Accurately capture and manage customer issues in ServiceNow. Collaborate with team members and share insights during shift changes. Partner with Operational Support and Engineering teams for complex or high-risk incidents. Take full ownership of incidents, ensuring frequent communication … expectation management, and timely resolution. Prioritize and manage IT issues in line with agreed service levels. Proactively suggest improvements to enhance first-time fix rates, customer satisfaction, and risk mitigation. Stay up to date with evolving security requirements and industry best practices. Maintain and uphold service standards, processes, and company policies. What you will bring: Experience delivering More ❯

you want to login/join with: About The Role You will provide 1st line phone support and 2nd line hardware support as part of the Motability Operations IT Service Centre. This is a customer service-focused role, primarily involving phone support and hardware fault diagnostics for desktops, laptops, and mobile phones. You will be responsible for … call logging, issue resolution, managing customer expectations, and meeting business needs. Responsibilities: Respond professionally, friendly, supportive, helpful, and timely to all customers contacting the Service Centre via telephone or in person. Provide 'tier one' desktop support to internal customers and answer incoming calls. Take ownership of issues, manage customer expectations, and provide regular updates on progress. Coordinate … with Technology departments to drive issue resolution within agreed timelines. Represent the IT Service Centre professionally across the organization. Use sound judgment to maximize customer satisfaction. Continuously improve personal performance to meet team and departmental SLAs and KPIs. Own learning and development, aiming to progress to tier two support and account management, providing outstanding support. Contribute ideas for More ❯

Social network you want to login/join with: Service Desk Analyst - Permanent - Leeds based We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high … quality IT support and ensuring seamless issue resolution. 24x7 Service Desk based in Leeds The Role: Serve as the first point of contact for IT support, providing excellent customer service Log, track, and update incidents and service requests in ServiceNow Troubleshoot and resolve common IT issues, including password resets, account lockouts, and software installations Escalate complex … keeping users informed Collaborate with teammates to improve processes and enhance first-time fix rates Maintain security and compliance standards in line with IT policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding More ❯

Role: Service Desk Analyst Location: Sheffield Salary: £30,000 Are you passionate about IT support and thrive on solving technical challenges? We're on the lookout for a proactive and customer-focused Service Desk Analyst to join a dynamic and growing team based in Sheffield. The Role: As a Service Desk Analyst, you'll be the … email, and ticketing system. Troubleshoot hardware, software, and network issues. Escalate more complex problems to second-line support. Maintain accurate documentation and contribute to a knowledge base. Deliver excellent customer service in every interaction. What We're Looking For: Previous experience in a service desk or IT support role. Strong problem-solving and communication skills. Familiarity with More ❯

Social network you want to login/join with: Service Desk Analyst, leeds, west yorkshire col-narrow-left Client: UST Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Service Desk Analyst - Permanent - Leeds based We are hiring … multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support and ensuring seamless issue resolution. 24x7 Service Desk based in Leeds The Role: Serve as … the first point of contact for IT support, providing excellent customer service Log, track, and update incidents and service requests in ServiceNow Troubleshoot and resolve common IT issues, including password resets, account lockouts, and software installations Escalate complex issues to the relevant teams while keeping users informed Collaborate with teammates to improve processes and enhance first-time More ❯

Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range More ❯

months initially, strong chance of extension Leeds City Centre - Hybrid, 3 days in Leeds/2 days remote An exciting new opportunity has arisen for a 1st Line Service Desk Analyst to work for a well-regarded professional services organisation in Leeds. You will be responsible for providing 1st line support to end users and play a crucial role … in ensuring the smooth operation of IT systems. Responsibilities: Respond to and resolve incoming support requests from end-users via phone and email Monitor ticketing systems Provide excellent customer service and ensure a positive user experience Document and track all support interactions and resolutions Collaborate with other IT teams to escalate and resolve complex issues Experience Required: Experience … a 1st line support role Experience working in a Microsoft environment - Windows 10/11, Office 365, Exchange, Active Directory Experience with InTune is desirable but not essential Excellent customer service skills Strong written and verbal communication skills Ability to work independently as well as in a team If you are interested and would like to hear more More ❯

Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range More ❯