726 to 750 of 3,027 Customer Service Jobs in the UK

Amazon FBA, eBay, Magento, BigCommerce, EKM, Shopify and many more, to direct integrations with the likes of DPD, Royal Mail Click & Drop and MetaPack. Whilst we've experienced 200% Customer Business Growth we know the true potential of our market and we'd love to bring you on to the team to support us as we grow. Role at … Depending on Experience Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full Time - Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Award-Winning ERP SaaS provider powering SME retail, Wholesale, Warehouse and Distribution businesses Your Background/Skills: Software Implementation, Software Demonstration/… Training, Customer Services and Support, Excellent Communication, ERP Software solutions and consultancy The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under our belt, we provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses More ❯

Senior Service Delivery Specialist (Programme Coordinator) Talent Pool Operations - Customer Service Title Senior Service Delivery Specialist (Programme Coordinator) Contract Type QA Ltd Permanent Job Advert This role requires holding or passing and maintaining security clearance for the duration of your employment in the role. In this role, you will act as the first point of contact … and external stakeholders. Maintain excellence in coordination activities, including answering stakeholder queries, onboarding learners, managing commercials, and evaluating training programme feedback. Collate, analyse, and report programme feedback data. Present service delivery reviews to clients. Key Skills/Experience Required: Building and maintaining client relationships. Extensive cross-functional collaboration skills. Effective soft skills and emotional intelligence facilitating effective written and More ❯

at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain … a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving. What will you be doing day-to-day? Assist the sales team … with daily administrative tasks, including data entry, order processing, and managing customer accounts. Prepare and distribute sales reports, presentations, and proposals. Coordinate with other departments to ensure timely delivery of products and services. Handle customer inquiries and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of More ❯

at 00:00 Expired Wednesday 18 June 2025 at 23:59 A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain … a key role within the Gamma Channel Sales team. You will play a crucial role in assisting the sales team by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving. What will you be doing day-to-day? Assist the sales team … with daily administrative tasks, including data entry, order processing, and managing customer accounts. Prepare and distribute sales reports, presentations, and proposals. Coordinate with other departments to ensure timely delivery of products and services. Handle customer inquiries and provide exceptional customer service. Maintain and update customer databases and CRM systems. Assist in the preparation and execution of More ❯

Field Service Engineer, Dental Systems Basic Salary £32,000 to £40,000 (depending on experience) Bonus £5,000 Company Van Pension Private Medical Cover Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training ** An excellent opportunity for an electronics field service engineer from any sector to join a leading manufacturer of dental systems ** The Role - Field … Service Engineer, Dental Systems You will be responsible for the service, breakdown repair and maintenance of their range of highly advanced dental systems throughout your region. Your Background - Field Service Engineer, Dental Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Previous field service experience in … an electronics or electro-mechanical sector Impeccable customer service skills and a confident and professional manner in customer facing environments Flexible approach with the determination to seize opportunities and resolve complex challenges Full UK driving licence The Company - Field Service Engineer, Dental Systems Global leader in healthcare and a highly respected manufacturer of dental systems You More ❯

that keep people moving safely and efficiently across the UK and Ireland . SWARCO The Better Way. Every Day. What you will do We have a vacancy for a Service Delivery Manager - based in Dublin. Responsibilities include: Maintaining and publishing an integrated master schedule (PPM, statutory inspections, projects, reactive works). Reviewing and approving risk assessments/method statements … completion. Monitoring live work orders; intervening when SLA risk thresholds reached; re prioritise resources dynamically. Tracking technician utilisation, travel efficiency, and first time fix rates; implement improvement actions. Reviewing customer service review pack: performance vs. KPIs, safety metrics, incident log, variations register, improvement actions, forecast. Conducting routine field quality audits; capture non conformances and close out actions. Managing … record leading dispersed field based technical teams (electrical/mechanical/ITS/communications or similar infrastructure environments). Demonstrated success delivering against contractual SLAs/KPIs in a customer facing service environment. Evidence of building and managing work programmes balancing planned and reactive workload. Experience auditing and enforcing compliance with H&S and quality procedures. Commercial awareness More ❯

employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing … escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. … our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions Perform advanced troubleshooting at the application level and OS level, using More ❯

and succeed. Role Overview As a Senior Specialist in the HANA Cloud Center of Excellence (CoE), you will be the go-to expert for Data & Analytics solutions within our Customer Advisory organization. You will leverage your deep expertise to support the entire sales cycle, from identifying opportunities to post-sale customer support, and assist customers in expanding their … SAP footprint. This high-impact role bridges strategy and execution-designed to help scale adoption, accelerate migration, and unlock value from SAP HANA Cloud across our customer base. You'll work in close collaboration with account teams, partners, and customer success teams-supporting the full customer lifecycle with expert guidance, solution architecture, and scalable best practices. While … not carrying a quota, your role is critical in driving sales execution, deal velocity, and customer outcomes at scale. Key Responsibilities Act as the go-to advisor for HANA Cloud migrations and transformation engagements. Guide customers on transitioning from legacy/on-premise systems HANA, Sybase databases to cloud-native data platforms. Support account teams in structuring and progressing More ❯

BEMS Service & Small Works Engineer - West London We are seeking passionate and talented BEMS Service & Small Works Engineers to join our team and help drive innovation in the Building Energy Management Systems (BEMS) sector. If you're a skilled BEMS engineer with experience in service, fault-finding, commissioning, and modifications, we want to hear from you! As … team, you'll be working on cutting-edge projects across a diverse range of sectors including Healthcare, Leisure, Stadia, and Education. You'll be pivotal in delivering high-quality service and technical expertise, while also contributing to the development and growth of junior engineers. Your role will be customer-facing, ensuring excellent relationships and the highest standards of … service delivery. Basic Salary - £35,000 - £45,000 DOE Overtime, Travel Time & Call-out Company Van Pension, Life Assurance & much more. - Please see our generous remuneration packages below Key Responsibilities Commissioning & Testing: Plan, commission, and test new installations, upgrades, and modifications to existing BEMS systems. Customer Relationship Management: Build and maintain strong client relationships, providing excellent customer More ❯

Overview: Kody is a fast-growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses. Having completed Series A funding, Kody needs a Customer Operations Manager to match its pace and growth to join our Customer team in London. The ideal candidate will be responsible for ensuring smooth operations and exceptional customer service for our clients. This role requires a combination of analytical skills, communication skills, some technical knowledge - or ability to learn - and a dedication to providing top-notch support with a fintech environment. Responsibilities: Customer Support: Serve as the primary point of contact for customer enquiries, providing timely and accurate responses. Issue Resolution: Investigate and resolve … adhering to established procedures and protocols. Networking and Sales: Be active in the payments industry space, creating contacts and opportunities for future growth. Experience in Product Support, Client Success, Customer Success, Account Management or Customer Operations Strong interpersonal skills with the ability to communicate effectively and build rapport with clients and internal stakeholders, in multiple languages. Communication is More ❯

you relish the prospect of working on Industry leading cutting edge products and technology? Would you like the opportunity to work in a high-impact role responsible for building customer loyalty? Join our prestigious Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We use tools, processes, and expertise to integrate … the North America Financial Services Vertical. As a Technical Project Manager II, you will be responsible for: Advocating best practices for customers and teams during product implementation, and relaying customer feedback to Product. Acting as the primary customer contact and leading the integrated team to achieve successful customer outcomes. Partnering with the business to review and ensure … integration efficiency, high quality service and keep customers engaged Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery Communicating with internal, external stakeholders and partners to share information and deliverables Do what you love To be successful in this role you will: Have 5 years of relevant experience and More ❯

Gopuff's engineering team is building solutions to dramatically change the way people purchase their daily goods. We provide the modern-day solution to meet customer's immediate everyday needs with products ranging from snacks and ice cream to household goods and beer, at the click of a button. The IT Operations Support Analyst will be a part of … staff and acts as the point of escalation to the engineering team. The IT Operations Support Analyst position will report to the IT Support Manager. Responsibilities: Provide support and customer service to staff at Gopuff's UK headquarters and support the Gopuff/BevMo platforms for UK and US operations. Prioritize support requests in a fast-paced environment. … Function Apps. Knowledge of Endpoint Configuration Management (Intune, JAMF, KACE). Quick learner, detail-oriented, and able to work independently or in teams. Strong organizational, analytical, and communication skills. Customer service-oriented and experienced with remote staff. At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need More ❯

Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

Here at Chubb Fire & Security, we're looking to add a Field Service Engineer to join our Large Project Team based across Scotland. Ideally based out of Glasgow, this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security has been … Scheme A Central Benefits Platform offering a wide variety of discounts Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence Goals and Objectives: To provide first-line service and routine maintenance activities and support to all the company & third-party products in use, throughout the region. Responsibilities: To repair, maintain, and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/electronic industry. Alternatively, able to demonstrate in-depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

stage startup, we want to hear from you. You will Analyze data and gather insights to identify trends, patterns, and opportunities for enhancing functionality and user experience. Participate in customer meetings to identify customer requirements and pain points to scope new features and improvements. Participate in customer channels to announce new features, identify issues, keep customers updated … regarding their queries and ensure a positive customer experience Work closely with stakeholders to gather requirements, prioritize feature enhancements, and translate customer needs into actionable product requirements. Assist in creating comprehensive documentation, training materials, and product guides to facilitate seamless onboarding and usage of the product. Conduct periodic check-in meetings with customers and guide them through the … success and impact of product operations, making data-driven recommendations for improvement. Continuously evaluate user feedback, conduct user research, and incorporate insights to enhance the product's usability and customer satisfaction. Your profile The candidate must be based in London and authorized to work in London without sponsorship. Please note that visa sponsorship is not supported. This is a More ❯

inbound channel are properly understood and recorded on Autotask. To proactively contact and chase customers until a resolution has been achieved or the issue is escalated. To deliver exceptional Customer Service striving to achieve first time resolution. To escalate relevant and more complex work to the more experienced Service Desk Technicians after initial assessment and within a … relevant time scale. To proactively manage all personal workloads, ensuring all tickets are worked within the set Service Level Agreements. To achieve the set Service Desk KPIs and Service Level Agreements. To adhere to all Service Desk technical processes and guidelines as well as company processes and standards as per the handbook. To undertake maintenance tasks … for monitored systems. To prepare customer hardware or software ready for project delivery. To ensure the Autotask system is fully updated with all activity including notes, to do's and knowledge bank information. To take on ad hoc project work. To proactively seek feedback on ticket closures to improve customer satisfaction. To contribute towards a personal development plan More ❯

med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world. Denna position rapporterar till: Service Operations Manager In this role, you will have the opportunity to execute site-based service activities relating to UPS system (Uninterruptible Power Supply) including maintenance and repair. Each … day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward … ll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: Based - On Site Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. Performing field service tasks, identifying technical issues, and performing analysis through More ❯

Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as software licencing, audit … minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customer service, ensuring that IT services meet or exceed expectations. Support adherence to internal controls and compliance requirements. Manage IT contracts, tracking key dates, terms and service levels. Liaise with suppliers and vendors, resolving issues and monitoring performance. Analyse More ❯

An exciting opportunity has arisen for a Service Test Technician to join a global leader in electronic test and measurement equipment, based in Clacton-on-Sea, Essex. This role is perfect for a hands-on and technically skilled electronics professional who enjoys fault-finding, repair, and working in a fast-paced service environment. The successful Service Test … Technician based in Clacton-on-Sea, Essex, will play a key role in ensuring customer satisfaction by diagnosing and repairing returned equipment (RMAs), contributing directly to the company's commitment to quality and innovation. Key Responsibilities: Perform first-line fault verification on customer-returned products. Conduct timely and efficient repairs to support customer satisfaction. Maintain accurate records … within the company's CRM system. Provide clear technical information and support to the Customer Service Controller. Work proactively towards achieving departmental KPIs. Prepare demo equipment for global exhibition and customer use. Skills and Qualifications: Strong understanding of electronic principles. Proven ability to fault find down to component level. High attention to detail and ability to prioritise More ❯

The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to escalate and resolve complex … license is desirable but not essential. Comp TIA A+ certification (or similar qualification) desirable but not essential Willingness and capacity to upskill quickly and efficiently. Profile A successful IT Service Desk Analyst should have: Previous experience in a first line IT support role or similar within the professional services industry. Knowledge of common IT systems, software, and hardware troubleshooting. More ❯

The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to escalate and resolve complex … license is desirable but not essential. Comp TIA A+ certification (or similar qualification) desirable but not essential Willingness and capacity to upskill quickly and efficiently. Profile A successful IT Service Desk Analyst should have: Previous experience in a first line IT support role or similar within the professional services industry. Knowledge of common IT systems, software, and hardware troubleshooting. More ❯

inclusive environment that drives positive impact to join our team. What you'll do Iot Nano is the next generation and successor of IsatData Pro (IDP) service. This advanced service offers increased capacity, faster speeds, reduced terminal power consumption, and enhanced security. The Successful candidate will take responsibility to monitor, troubleshoot and maintain end-to-end IoT Nano services … communicating any issues that might arise to NCC, SRE and S&P teams. The IoT Nano Technical Service Manager will also assist the Customer support (GCS) and billing teams with any provisioning and CDR issues that might arise as well as being the escalation point for the account managers and 3 rd party providers. The IoT Nano Technical … Service Manager will also act as a project manager if needed assisting the SRE and SDP teams to develop and enhance the IoT Nano service, making sure that any new features implemented are totally functional before deployment. Additionally, the IoT Nano Technical Service Manager will also update any existing documentation and monitoring as well as provide training More ❯

Job Title: Customer Services Advisor - Complaints and Information Governance Officer Job Type: Contract (Inside IR35) Hours: Full-time, 35 hours per week (Monday to Friday, 09:00 - 17:00) Location: Hybrid working (office/site as required) Work Style: Flexible Role Overview: We are seeking a proactive and customer-focused Complaints and Information Governance Officer to join a … and members' enquiries under the Corporate Complaints Procedure, ensuring high-quality, timely, and empathetic responses. This role requires a strong problem-solver with excellent communication skills, capable of driving service improvements and preventing complaint escalation. You'll play a key part in ensuring the organisation remains accountable, transparent, and committed to excellent customer service. Key Responsibilities: Manage a … caseload of customer complaints and member enquiries in line with corporate guidelines. Ensure responses are comprehensive, timely, and customer-focused to avoid unnecessary escalation. Investigate stage 1 complaints thoroughly and recommend service improvements where applicable. Issue determinations and, where appropriate, compensation, aligned with organisational policy. Coordinate cross-departmental responses to complex or high-profile complaints. Hold service More ❯

Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories … and clinical chemistry environments Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field … service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background More ❯

Private Healthcare 25 Days Holiday Plus Bank Holidays Full Product Training The Role - Technical Support Engineer, Medical Diagnostic Systems Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Engineer responsible for: The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories … and clinical chemistry environments Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories Your Background - Technical Support Engineer, Medical Diagnostic Systems To succeed in this exciting role, you must be able to demonstrate: A competent background as a field … service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital equipment Full product training will be provided, so whatever your background More ❯