851 to 875 of 3,923 Customer Service Jobs in the UK

Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as an Infrastructure Analyst. Purpose … HQ with occasional travel required along the route when requested. Experience and Qualifications Required: Experience of working in a desktop support environment with a track record of providing excellent customer service when resolving incidents and requests is required Experience of administering AD and Entra ID Experience of supporting mobile devices and Mobile Device Management tools Experience of VMWare More ❯

Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as an Infrastructure Analyst. Purpose … HQ with occasional travel required along the route when requested. Experience and Qualifications Required: Experience of working in a desktop support environment with a track record of providing excellent customer service when resolving incidents and requests is required Experience of administering AD and Entra ID Experience of supporting mobile devices and Mobile Device Management tools Experience of VMWare More ❯

Department: Business Improvement and Customer Service Location: London (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business … prior to implementation. Oversight of the Incident, Major Incident, Change, and Transition management processes Adopt ITIL best practices for incident, change, configuration and knowledgebase management. Manages End-user satisfaction, service improvement programs, escalation & complaint management based on end-user feedback. About you: Degree in or equivalent qualification A minimum of two years' experience delivering IT change management. Knowledge of … the Operations environment. End user training in a large corporate environment What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform More ❯

of craftsmanship, the business is built on a foundation of integrity, reliability, and a passion for continuous improvement. Their people-first culture reflects a commitment to excellence in both service and delivery, with a clear emphasis on quality, innovation, and collaboration. Role We're looking for a hands-on IT Systems Engineer to support and enhance the day-to … system-related queries from internal users. Maintain and troubleshoot hardware, software, and networks across the business. Coordinate and manage IT support needs across multiple locations. Support infrastructure, systems, and service projects-end to end. Track and analyse support issues to spot trends and suggest improvements. Ensure timely issue resolution, escalating where appropriate. Carry out regular maintenance, upgrades, and lifecycle … firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP, DNS, DHCP, VPN. Confident communicator with solid customer service skills. Able to balance multiple priorities in a busy, fast-moving environment. A solutions-focused mindset and a proactive attitude. Previous experience in IT support or systems More ❯

of craftsmanship, the business is built on a foundation of integrity, reliability, and a passion for continuous improvement. Their people-first culture reflects a commitment to excellence in both service and delivery, with a clear emphasis on quality, innovation, and collaboration. Role We're looking for a hands-on IT Systems Engineer to support and enhance the day-to … system-related queries from internal users. Maintain and troubleshoot hardware, software, and networks across the business. Coordinate and manage IT support needs across multiple locations. Support infrastructure, systems, and service projects-end to end. Track and analyse support issues to spot trends and suggest improvements. Ensure timely issue resolution, escalating where appropriate. Carry out regular maintenance, upgrades, and lifecycle … firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP, DNS, DHCP, VPN. Confident communicator with solid customer service skills. Able to balance multiple priorities in a busy, fast-moving environment. A solutions-focused mindset and a proactive attitude. Previous experience in IT support or systems More ❯

of craftsmanship, the business is built on a foundation of integrity, reliability, and a passion for continuous improvement. Their people-first culture reflects a commitment to excellence in both service and delivery, with a clear emphasis on quality, innovation, and collaboration. Role We're looking for a hands-on IT Systems Engineer to support and enhance the day-to … system-related queries from internal users. Maintain and troubleshoot hardware, software, and networks across the business. Coordinate and manage IT support needs across multiple locations. Support infrastructure, systems, and service projects-end to end. Track and analyse support issues to spot trends and suggest improvements. Ensure timely issue resolution, escalating where appropriate. Carry out regular maintenance, upgrades, and lifecycle … firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP, DNS, DHCP, VPN. Confident communicator with solid customer service skills. Able to balance multiple priorities in a busy, fast-moving environment. A solutions-focused mindset and a proactive attitude. Previous experience in IT support or systems More ❯

region, you will apply local and global thinking in all you do. You will support a variety of business owners across FIS to meet Third Party Labour and Enterprise Service needs, collaborating in the alignment of strategy, ensure efficiency of opportunities to deliver successful outcomes adding value to the FIS business. FIS is a leading global Fintech and will … concurrently to maximise commercial and strategic value Facilitates development of relationships with vendors/suppliers and maintains relationships for long-term contracts Participates in category reviews Delivers a superior customer experience to business owners Develops purchasing programs Develops relationships and purchasing arrangements with suppliers Supports business owners in developing specifications for new contract orders Gathers quotations, examines bids and … Knowledge of relevant regional supply markets Understanding of business, financial, and economic ramifications of various procurement actions Track record of successfully achieving savings targets, negotiating deals, and delivering good customer service Ability to develop strong working relationships with internal clients and suppliers Knowledge of project management methods and techniques Good working knowledge of legal and contracting requirements Ability More ❯

LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team. Responding in real time using our Salesforce technology stack, including Service Cloud, our team of attentive problem solvers acts quickly and thoroughly to address inquiries and concerns, so our clients can continue to help people without missing a beat. With … help material (written how-to articles, demo videos, etc) Building productive client relationships and high client satisfaction What you'll bring At least 1 year's experience in a customer facing environment Excellent communication, customer service, and writing skills Strong analytical and problem-solving skills Competence with Microsoft products, in particular, Word and Excel Demonstrated strong collaborative More ❯

and quality (SHEQ) standards. Support billing and work-in-progress tracking through accurate time and task management. Collaborate with team members to drive continuous improvement in system performance and service delivery. Skills & Experience: HNC/HND or degree in Computer Science, IT, or Engineering (minimum 2–3 years’ experience preferred). Strong knowledge of Siemens SCADA/PLC and … HMI systems. Proficient with industrial networks and scripting/programming languages. Confident working with Windows environments and server maintenance. Excellent problem-solving, communication, and customer service skills. Able to work independently and as part of a small, cross-functional team. Benefits: Competitive salary with annual bonus and paid overtime. Company pension (5% contribution). 23 days annual leave More ❯

and quality (SHEQ) standards. Support billing and work-in-progress tracking through accurate time and task management. Collaborate with team members to drive continuous improvement in system performance and service delivery. Skills & Experience: HNC/HND or degree in Computer Science, IT, or Engineering (minimum 2 3 years experience preferred). Strong knowledge of Siemens SCADA/PLC and … HMI systems. Proficient with industrial networks and scripting/programming languages. Confident working with Windows environments and server maintenance. Excellent problem-solving, communication, and customer service skills. Able to work independently and as part of a small, cross-functional team. Benefits: Competitive salary with annual bonus and paid overtime. Company pension (5% contribution). 23 days annual leave More ❯

system usage. Maintain technical documentation and support DevOps practices. Participate in testing, change control, and roadmap planning for application upgrades and new features. Ensure systems are optimized for self-service reporting and analytics. Contribute to strategic decisions on application architecture and future platform investments. Ideal Candidate Profile Hands-on experience with supply chain ERP systems (e.g., Sage, Oracle NetSuite … skills - able to liaise effectively with both technical teams and business stakeholders. A logical thinker with strong attention to detail and a proactive, self-motivated approach. Passionate about technology, customer service, and continuous improvement. More ❯

safe, clean, accessible, and cost-effective management of facilities, housing, vehicles, and related equipment. This role includes overseeing housing operations, coordinating maintenance, and leading a facilities team focused on customer service. The Facilities and Housing Supervisor will also support the Mission, Vision, and Values of East House in all interactions. Responsibilities Facilities Operations: Ensures all East House properties are … with program staff to address facility needs and enhance client living environments. Oversees the repair, maintenance, and utilization of agency vehicles. Supervises maintenance and housing staff to ensure high customer service and effective team collaboration. Continuously improves processes to enhance quality, service, and cost-efficiency. Develops and maintains relationships with program and functional staff to support an More ❯

IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we … communicate technical concepts to non- technical users.· You enjoy working as both a part of a team and leveraging the expertise of others to solve problems. · You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH · Proficiency in Microsoft Office 365 services and email services (Exchange, Exchange Online, Mimecast More ❯

At we strive to be Earth's most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this … technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Accurate forecasts drive improvements in cost and quality of our customer service on a global scale. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate … FIAT SEPO. The team is being grown to provide insights and provide WFM solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau More ❯

using your knowledge to make an impact behind the scenes? Join a global player in foodmanufacturing equipment as a Technical Support Engineer . Youll play a vital role supporting customer service teams, helping identify complex engineering parts, and ensuring smooth communication across international supply chainsall while working in a supportive, fast-paced environment where attention to detail and … technical curiosity are valued. What youll be doing: Reviewing customer reports and technician feedback to identify required parts Analysing electrical/mechanical drawings to verify or source components Using partial part numbers or images to trace and identify full assemblies Communicating with global stakeholders via email, phone, and MS Teams Managing and organising your own workload to meet KPIs More ❯

solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients' needs. Your strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases … and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to work autonomously and take initiative. Excellent communication and interpersonal skills. Microsoft qualifications or degree preferred. Please call Edward Laing here at ISR Recruitment to learn more about our client based in Buckinghamshire and how they are leading the way in developing the next-generation of More ❯

manage a professional shift security team, carrying out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided throughout. What you'll do: Operations Support all security operations in compliance with all Statutory, Company, Legal and Contractual requirements. Ensure adequate and timely responses … to incidents and changed customer requirements. Ensure manning of the site at contracted levels with regular shift patterns and with trained and qualified staff. Work in partnership with EMCOR colleagues, ensuring all aspects of Site Security, Health & Safety and Fire Prevention requirements are effectively managed. Management of the security control rooms (where applicable) Fully understand the use of all … physical fitness. A flexible approach to work, and changing demands. Polite and courteous when dealing with staff and clients. Understanding of Health & Safety at work regulations. Commitment to quality service in compliance with company policy and procedures including Assignment Instructions. Commitment to Equal Opportunities in particular treating everyone with respect. Commitment to employee and personal development. Management experience gained More ❯

working closely with client stakeholders to understand business needs, define scope, and deliver solutions that drive measurable outcomes. Your role will be instrumental in delivering a high level of customer satisfaction and long-term solution adoption. Key Responsibilities Lead the implementation and configuration of enterprise software products using structured project management methodologies. Scope and estimate effort required for small … to medium-sized implementation projects. Deliver high-touch customer service, build strong client relationships, and maintain high satisfaction levels. Identify and troubleshoot implementation issues, escalating as necessary. Configure, test, and fine-tune multiple interacting system modules. Collaborate with client and third-party IT teams to manage data connectivity and integration (e.g., via API or file transfer). Develop More ❯

solving and takes ownership of situations to deliver technical solutions, always prioritizing our clients' needs. Your strong technical expertise and excellent communication skills will be essential in providing exceptional customer service. Skills and Experience: Minimum 2+ years of experience in a 1st/2nd Line Support/Application Support or similar role. Strong experience in Application Support, Windows, Databases … and Remote Access Tools. Proficiency with service desk ticketing tools (Jira). Ability to work autonomously and take initiative. Excellent communication and interpersonal skills. Microsoft qualifications or degree preferred. Please call Edward Laing here at ISR Recruitment to learn more about our client based in Buckinghamshire and how they are leading the way in developing the next-generation of More ❯

Lead Analyst Office: London Docklands Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. About FOS At the Financial Ombudsman Service, we make decisions on a range of complex and difficult issues. Every year we resolve thousands of disputes between consumers or small businesses and their financial service providers. … to uplift and mature the team's ways of work into the future. A strong record of impact through analysis, ideally in a large organisation that prides itself on customer service. Experience of leading and delivering a portfolio of analytical work - through your own analytical and problem-solving skills and supporting the analysis of others. The ability to work … of others. Excellent teamwork skills, with the ability to build collaborative working relationships. Experience with shaping analytical data structures within a large organisational setting an advantage. Why Financial Ombudsman Service? We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. We also offer an attractive, competitive salary and flexible More ❯

the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop, configure, and maintain custom modules, forms, and workflows based on … Computer Science, IT, or equivalent experience. Experience: 3-5+ years as a ServiceNow Developer or similar role, with proficiency in ITSM modules and platform capabilities like Workspaces, Discovery, Service Mapping, and Integration Hub. Knowledge of SSO, REST/SOAP APIs, Active Directory, and complex application environments. Technical Skills: JavaScript, Flow Designer, Business Rules, Script Includes, UI Actions, UI … Bootstrap, Jelly Script, ServiceNow APIs, PowerShell (plus). Certifications: ServiceNow Certified Application Developer (CAD), ITIL Foundation (preferred). Soft Skills: Attention to detail, analytical and problem-solving skills, adaptability, customer service focus, collaboration, communication, self-motivation, independence. Location United Kingdom Join Us Apply now and help transform data landscapes into actionable insights, turning complex challenges into opportunities! About More ❯

and writing platform code/automation. Engage in designing, developing, and building complex cloud services and capabilities. Work alongside architects, developers, and other engineers to ensure efficient Azure self service automation capabilities across the platform. Active involvement in decision making areas such as networking, virtualization, identity, security, business continuity, disaster recovery and governance. Tech Profile/Essential Skills … platform engineers, encouraging excellence in Azure development, and DevOps processes. Enable application teams through a concierge and collaborative approach Engineer and further automate integration of external applications to enable customer end to end deployments. Collaborate with Azure Platform engineers, architects and product managers to refine the backlog and input into the roadmap Participate in Product related activities to meet … operational needs. To ensure knowledge articles of all supported systems are continually updated. To provide a high level of customer service, whilst working under pressure. To follow and adhere to established Demand Management, Incident Management and Change Management procedures. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies More ❯

been awarded an Exceptional 3 star rating by Investor in Customers for the last two years. As a technology solutions provider, this is testament to their excellent levels of customer service coupled with their care and management of their own in-house employees. This role is working within an Agile, SCRUM/RAD team and will give you … as a minimum. Skills: Strong technical testing skills. Sound understanding of System Integration Testing. Ability to query databases. Diagnostic and problem solving. Understanding of web-based applications. Understanding of Service Oriented Architecture. Knowledge of networking and system architecture. Systems applications awareness - SQL, TFS, Microsoft .NET. Strong problem solving and analytical skills. Process Driven. High attention to detail. Professional approach. More ❯

vision, expertise and guidance on software construction while ensuring uncompromising quality and usability. The OTC Engineering Manager is also responsible for driving cross product efficiency and effectiveness in ultimate service to our customers. This is done through building collaborative cross organization relationships and leading a minimum of 5 engineering scrum teams. Responsibilities: Manage team leads and/or development … items, employee performance, engagement and professional development Lead technical and business initiatives across your product line through influence and knowledge Forge effective partnerships with Product Management leadership to understand customer and strategic market needs and to plan, design and develop software solutions to meet those needs. Drive the Agile process and create a culture of continuous improvement of processes … team quality processes including defining new strategies, processes, and required tooling to improve quality Develop and maintain strong partnerships with the client services organization to help drive an effective customer experience Support the sales organization and assist in the execution of POCs for prospective customers Act as the escalation point and primary contact point for troubleshooting customer production More ❯

We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science, and a 5-star customer service. The team The Fraud team owns iwoca's fraud strategy, analytics and tech systems. The team optimises iwoca's fraud decisioning, balancing robust fraud detection and prevention, with … exceptional customer experience and strong conversion rates. The team is newly-formed and growing, currently consisting of a principal full-stack engineer and a Team Lead. The role The Strategy Analyst role combines strategic and analytical thinking. The successful candidate will conceive, manage and deliver projects that use data to identify changes to iwoca's fraud strategy to balance … fraud detection with customer conversion. The role requires good collaboration, working closely with our engineers and Team Lead, as well as other teams within iwoca such as Operations, Product, Credit Risk and Compliance. Responsibilities and projects will include: Analysis and insights Implement robust monitoring to provide visibility into the effectiveness of current fraud checks, covering key metrics like detection More ❯