851 to 875 of 2,167 Customer Service Jobs in the UK

with key decision makers through face-to-face engagement.* Form and execute strategic account plans to drive growth and deliver value.* Negotiate high-value customer opportunities with confidence and credibility.* Identify incremental business opportunities through strong customer relationships.* Coordinate internal resources across sales, operations, and specialist business units. … Lead board-level engagement activity aligned to customer objectives.* Deliver value propositions that balance customer needs with margin expectations.* Gather insights through account profiling and analysis to maximise opportunities.* Ensure accurate reporting and pipeline management in CRM systems.* Promote and drive adoption of TD SYNNEX’s e-commerce ...

compliance reviews, policy development, audits, training, action plans and ongoing assurance. Manage external client relationships, agree deliverables, manage expectations and ensure high-quality, timely service delivery. Support business development through service propositions, proposals, tenders, scopes of work and commercial discussions within delegated authority. Create, review and implement governance … access requests and data protection impact assessments. Lead and support the development and submission of tenders, bids and proposals, including researching client requirements, developing service solutions, coordinating contributions, preparing high-quality tender documentation, pricing and scopes of work, ensuring submissions meet specification and deadlines, and supporting successful contract mobilisation ...

Service Desk Analyst (2nd Line) | 6-Month Contract We're looking for an experienced IT Service Desk Analyst (2nd Line) to join a fast-paced global IT team on an initial 6-month contract . You'll provide advanced technical support across end-user devices, Microsoft 365, identity … applications, and collaboration tools, ensuring employees have the technology and support they need to succeed. What You'll Do Resolve complex IT incidents and service requests across Windows, macOS, Microsoft 365, networking, hardware, and enterprise applications Own escalated tickets through to resolution, meeting SLAs and delivering excellent customer ...

resolve incidents relating to desktops, laptops, applications and associated equipment. Build, install, configure, upgrade and maintain IT equipment and software. Manage incidents and service requests within the IT service management system. Support Active Directory, Windows devices, Microsoft 365, Citrix and endpoint security tooling. Carry out site visits across … Windows 11 and Microsoft 365. Experience troubleshooting desktop and laptop hardware, software and peripherals. Knowledge of Citrix, endpoint security and asset management solutions. Strong customer service, communication and problem-solving skills. ITIL Foundation knowledge or equivalent service management experience. Full valid UK driving licence and access ...

resolve incidents relating to desktops, laptops, applications and associated equipment. Build, install, configure, upgrade and maintain IT equipment and software. Manage incidents and service requests within the IT service management system. Support Active Directory, Windows devices, Microsoft 365, Citrix and endpoint security tooling. Carry out site visits across … Windows 11 and Microsoft 365. Experience troubleshooting desktop and laptop hardware, software and peripherals. Knowledge of Citrix, endpoint security and asset management solutions. Strong customer service, communication and problem-solving skills. ITIL Foundation knowledge or equivalent service management experience. Full valid UK driving licence and access ...

month contract Rate: £313 per day INSIDE/UMBRELLA You will be the first point of contact for customers, delivering the highest level of customer service and engagement, and will be pre-empting investigating and resolving incidents. The role will be on a client site five days … measure. Maintaining a stock of spare equipment for rapid deployment and timely issue resolution. Liaising continuously with customers to ensure smooth communication and efficient service whilst resolving customer queries on-site. Working closely with maintenance teams to determine whether issues are IT-related or plant-related. Providing advice ...

## Job Details: Head of SalesFull details of the job.| | || --- | --- || | || | || --- | --- || | Head of Sales || | VN1303 || | Full-Time || | Norwich || | Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider … Managers. You will collaborate with existing customers, as well as new customers, identifying and on-boarding them. You will be passionate about putting the customer first and will ensure the delivery of exceptional customer service. Within this fast-paced role you will need to balance and prioritise your ...

improve business processes. Support UAT, releases and ongoing system improvements. Experience needed; Commercial experience configuring Microsoft Dynamics 365. Experience across modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding ...

fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training ...

Requirements Provide 1st and 2nd line support for hardware, software and user issues Act as a first point of contact for IT incidents and service requests Support and administer Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive Assist with Azure/Entra ID user administration, permissions … access management Manage and resolve tickets in line with agreed service levels Deliver excellent customer service and clear communication to end users Work collaboratively with the wider IT team to resolve technical issues and improve service delivery Key Experience Previous experience in a 1st and/ ...

across the Trust About You We're looking for someone who already has solid IT support experience and is confident working in a busy, customer-focused environment. You'll ideally have: Previous experience working within a school, Academy Trust or educational environment At least 2 years' experience … basic networking, including TCP/IP, DNS, DHCP, VLANs and wireless networks Experience supporting printers, classroom technology and educational systems Experience using an IT service desk or ticket management system Excellent problem-solving and troubleshooting skills Strong communication and customer service skills The ability to manage competing ...

managed services to customers across a range of industries. They are seeking an Onsite Technical Engineer to join their growing team, supporting a key customer in a hybrid role. This position offers an excellent opportunity to develop your skills within Industrial IT (IT/OT), working closely with experienced … engineers while gaining exposure to modern infrastructure technologies, automation, and customer-facing support. The Role You'll spend three days per week onsite at a manufacturing facility in Market Drayton, acting as the first point of contact for Industrial IT support within the Automation Engineering team. The remaining ...

Temporary Customer Success Specialist - Immediate Start Location: Central London Daily rate: £115.38 per day + holiday accrual Job Type: Monday - Friday office based Hours: 8:45am- 5:30pm Duration: 3 Months (with possibility to extend) Looking for a role where you can genuinely make a difference to people … lives? This is more than customer service. You'll support people through important, often emotional decisions, providing clarity, reassurance, and expert guidance when they need it most. Joining a fast-growing, purpose-driven tech business, you'll own the full customer journey from first conversation to completion. ...

+ Mileage Are you an experienced IT Support Engineer who enjoys building strong relationships with customers rather than spending every day behind a service desk? Do you have experience supporting Microsoft 365, Intune, networking and modern cloud environments? Would you like to work from home while becoming the trusted … engineer for customers across Devon and the South West? If so, this could be an excellent opportunity. We are recruiting for a growing Managed Service Provider delivering Modern Workplace, Microsoft 365, Azure, Cyber Security, Networking and IT Support solutions to businesses across the UK. As the company continues ...

take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? As a Senior Customer Success Manager at the company, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product … trials and drive customer engagement. You function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing ...

Line Support Engineer Location: Northampton Job Type: Full-time, Permanent The Role Our client is a well-established Managed Service Provider looking to expand their technical support team with an experienced 2nd Line Support Technician. You'll provide 2nd line technical support across IT systems, telephony, networking, and connectivity … efficient and effective support. You'll also work closely with 1st and 3rd line teams to resolve more complex issues and help improve overall service delivery. Key Responsibilities Manage and resolve day-to-day 2nd line support tickets. Troubleshoot hardware, software, network, and Microsoft-related issues. Support and maintain ...

Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done … Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer/Strategy/Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services ...

technologies and industry-leading solutions. Responsibilities of the Internal Sales Engineer - Electrical Power Systems role in Easton on the Hill: Build and maintain strong customer relationships within the power generation and electrical machinery sector. Deliver a high level of customer service, ensuring technical and commercial requirements … clearly understood. Provide tailored technical and commercial solutions to customers. Manage customer enquiries, prepare proposals, and produce detailed technical quotations. Work closely with the external sales team, offering technical support and product expertise. Support business growth by identifying new opportunities and developing existing accounts. Key requirements for the Internal ...

environments. Manage and maintain network infrastructure, including switching, VPNs, firewalls, and Wi-Fi services. Monitor system performance, security, backups, patching, and availability to ensure service continuity. Act as technical lead for business-critical systems, managing configurations, upgrades, integrations, and user support. Deliver ICT projects, including requirements gathering, testing, implementation … post-deployment support. Support cybersecurity initiatives, vulnerability management, access controls, and compliance activities. Work with external vendors and managed service providers to resolve incidents and deliver technology improvements. Develop technical documentation, system procedures, and knowledge resources. Deliver training and support user adoption of digital systems and platforms. Essential Skills ...

Facilities Coordinator A leading law firm is looking for a proactive and customer-focused Facilities Coordinator to join its Client Services team. This is a hands-on role supporting the day-to-day workplace environment, ensuring meeting spaces, office facilities and events are delivered to the highest standard. … maintained. • Identify and report building defects and maintenance issues. • Ensure compliance with health and safety policies and procedures. • Deliver a professional, responsive and customer-focused service at all times. About You • Previous experience in a facilities, workplace or building management role. • Experience in a client-facing environment. • Highly ...

Senior ServiceNow Customer Workflow Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager … knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They ...

Senior ServiceNow Customer Workflow Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager … knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They ...

Immediate start available for the right candidate. Service Desk Analyst/Engineer - solid 1st line experience with exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Based on-site in Maidenhead 5 days per week (0900-1730) £29000 starting salary Technically ...

internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets … Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help maintain ...

internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets … Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help maintain ...