per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier customerservice? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1st Line Support Team Leader to lead … and empower their customer support team. This is an exciting opportunity for someone ready to step into a hands-on leadership role-helping shape and refine the 1st Line function while driving service excellence and continuous improvement. 1st Line Support Team Leader As the 1st Line Support Team … Leader, you'll take charge of the day-to-day performance of the 1st Line Customer Support Team. Your focus will be ensuring service levels and KPIs are consistently achieved while delivering an exceptional customer experience. You'll play a key role in setting SLAs, coaching the More ❯
local London office employees and Executive leaders as well as with the global REWO and IT teams. This position requires a high level of customerservice, collaboration, and transparency while providing you with exposure and visibility to all levels of the organization. You will support a variety of … services, office operations (including snack & beverage programs), and internal and external office event coordination as well as on-site technology (AV, technical & basic IT service desk support, which involves tasks such as password resets, software application support, hardware troubleshooting, video conferencing assistance, and general ticket handling. ). You will … Knowledge and Experience The ideal candidate has previous office management experience and some technical knowledge. To be successful the candidate should be well organized, customer oriented, and self-motivated who can work independently and as part of a team. Professional presence/acumen You are not afraid of technology More ❯
team is a vital one, ensuring the smooth running of 14 health centres across Lambeth and Southwark. The administrator's key duties include providing customerservice, processing appointments, addressing patient queries, and upholding health and safety standards. The role also requires strong IT skills, customerservice … related issues and everyday queries. Ensuring health & safety standards are met and maintained throughout the building. Person specification Experience Experience of working in a customer focused environment in a front facing role Experience of managing a high volume of calls during peak periods, prioritising work and situations General office … Experience in a community health or other health care setting Qualifications Good general education with English and Maths to GCSE standard or equivalent NVQ customer care 3 or equivalent experience Skills The ability to work unsupervised and using own initiative. Excellent communication skills, with the ability to: (i) relate More ❯
Account Manager - Software/Saas - Maidenhead - Up to £30K Great opportunity for someone from a Customer-service, Technical Support or Account Management background! This fast growing technology company who invest in their staff is looking for a Junior Customer Success & Support Agent to join their team. In … the most value from the company's products, and help strengthen relationships. This is a non-sales role, but you may have experience in customerservice, Sales & Account Management, or client success from a different company. What they're looking for: ?? Enthusiastic and great at building relationships ?? Comfortable … speaking with clients and problem-solving ?? Eager to learn and grow within the technology & software industry ?? Commercial experience in account management, customer success, or a similar client-facing role ?? A background in SaaS or IT is a bonus but not essential This is an exciting opportunity to develop your More ❯
Lead IT infrastructure and digital projects Analyze business processes and develop tech strategies Provide advanced support using ServiceNow and ITIL best practices Deliver outstanding customerservice and user training Work closely with teams to implement solutions that drive results What You Bring: Degree or relevant IT certifications 4+ … years' IT experience, including project management Strong communication, problem-solving, and customerservice skills Experience with ServiceNow and in manufacturing environments Proactive, detail-oriented, and strategic thinker Bachelor's degree in IT, Computer Science, or relevant certifications (e.g., ITIL, Microsoft, CompTIA) If you're ready to take your More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
City Plumbing Supplies
a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customerservice? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical … the digital leader in plumbing, heating, and sustainable heating solutions! Are you a tech-savvy problem solver with a knack for delivering top-notch customerservice? As a Level 2 Platform Operations Engineer, you'll be the go-to expert for our internal teams, helping them overcome technical … helping others, we'd love to hear from you! Provide second-level technical support to end-users and internal stakeholders, resolving escalated incidents and service requests in a timely manner. Troubleshoot and resolve complex software, hardware, and network issues, utilising diagnostic tools and remote support technologies. Collaborate with Level More ❯
consider your commute when applying. About you The person we are looking for is outcome focussed and an evangelist in digital product management, capability, customer experience and automation. A strong desire to carve through legacy barriers to drive a digital first strategy for our customers is a must. You … will have experience of working in customer facing digital operations, where you have been responsible for ensuring that processes are built to drive easy access to product and services to deliver the best outcomes. You will have experience of leading multiple product teams with a view that Customerservice and product delivery can be digital native with the right processes, supported by the right technology, with the right people and culture. You will have experience of co-ordinating the development of digital acquisition, existing customer self-serve and automation capability, throughout the total development lifecycle. More ❯
consider your commute when applying. About you The person we are looking for is outcome focussed and an evangelist in digital product management, capability, customer experience and automation. A strong desire to carve through legacy barriers to drive a digital first strategy for our customers is a must. You … will have experience of working in customer facing digital operations, where you have been responsible for ensuring that processes are built to drive easy access to product and services to deliver the best outcomes. You will have experience of leading multiple product teams with a view that Customerservice and product delivery can be digital native with the right processes, supported by the right technology, with the right people and culture. You will have experience of co-ordinating the development of digital acquisition, existing customer self-serve and automation capability, throughout the total development lifecycle. More ❯
CCTV, Door Access & Burglar Alarm Installation/Service Engineer Location: based in Essex Salary: Competitive, based on experience Hours: Monday to Friday (occasional overtime) Benefits: Company van, mobile phone About Us: 247 CCTV Security is a trusted provider of security solutions, specializing in CCTV systems, door access control, and … analogue) Door access control systems Burglar alarm systems You will work across a variety of commercial and residential sites, ensuring high-quality installations and customer satisfaction. Key Responsibilities: Installing and configuring security systems Conducting site surveys and advising on security solution Diagnosing and troubleshooting faults Providing excellent customerservice and support Ensuring work is completed to industry standards and regulations Requirements: Previous experience in CCTV, door access, and alarm installations and maintenance Knowledge of various security system brands and technologies Ability to read technical drawings and wiring diagrams Strong problem-solving skills and attention to detail More ❯
asset records, drive process improvements, and align with the McLaren way. Role Build and configure end-user devices: Arrange break-fix repairs with external service partners Build upon our break fix offering, with process and controls. Continual service improvement: Identify and drive forward improvements to process/service Field incoming service desk incidents and requests Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk-ins Receive, log, and manage to resolution, all incidents and requests within the IT Service Management platform Maintain our asset management … database, tracking changes accordingly Provide a high-level of customerservice and adhere to service management principles and processes (ITIL) Resolve IT service desk requests and incidents Escalate issues to 2nd/3rd Line and Major Incident teams when required Deal with/manage third parties More ❯
Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip … with exceptional travel products and services. We have four CustomerService Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customerservice in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe … greetings and activities at holidays, birthdays, and colorful team events. Click the link to learn more about What makes Group a leading global travel service provider? Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish! Find out more job More ❯
the hospitality team and will regularly engage with guests visiting the winery. Therefore, exemplary communication skills, a professional demeanor and a high level of customerservice are required to ensure that all guests receive an experience that goes above and beyond expectations. We are seeking a person who … is June - November, 2025. Roles and Responsibilities: Greet and seat guests, ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Deliver small bites to guests' tables. Remove glassware and dishes when guests are finished. Maintain service stations in a clean … glass, water, and other debris during service. Receive and store supplies. Assist in routine cleaning of the bar/patio area based on scheduled service and ensure bar/patio areas are presentable for guests. Assist with hospitality special events as needed. Acquire and maintain thorough knowledge of winery More ❯
Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate Technical Account Managers (ATAMs). Your role as an ATAM will involve providing technical support for a wide range of Yardi's software solutions, which … a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your … problem-solving skills to effectively troubleshoot application issues, proactively addressing challenges and finding effective solutions. Provide exceptional customer support during product implementations and software upgrades, ensuring a smooth and seamless experience. Follow up on any issues that require additional research or information from clients, ensuring thorough and timely resolution. More ❯
Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Group is a leading global travel service provider comprising of Ctrip, Skyscanner, and Qunar. Across its platforms, Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip … with exceptional travel products and services. We have four CustomerService Centres for established in Japan, Korea, the UK, and the Philippines, providing 24/7 customerservice in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe More ❯
a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customerservice, and adaptability is key. Proficiency in HTML & CSS (in a professional or demonstrable personal capacity) Experience working in a client-facing or … customerservice environment Comfortable with Microsoft Office tools and ideally Jira Exposure to JavaScript, jQuery, React, or MySQL is a plus Willingness to travel and work on-site in the UK and abroad, sometimes at short notice Next Steps This Project Technician opportunity is attracting strong interest—if More ❯
a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customerservice, and adaptability is key. Proficiency in HTML & CSS (in a professional or demonstrable personal capacity) Experience working in a client-facing or … customerservice environment Comfortable with Microsoft Office tools and ideally Jira Exposure to JavaScript, jQuery, React, or MySQL is a plus Willingness to travel and work on-site in the UK and abroad, sometimes at short notice Next Steps This Project Technician opportunity is attracting strong interest—if More ❯
a passion for technology and events, who’s confident working directly with clients and thrives in fast-changing environments. A blend of technical ability, customerservice, and adaptability is key. Proficiency in HTML & CSS (in a professional or demonstrable personal capacity) Experience working in a client-facing or … customerservice environment Comfortable with Microsoft Office tools and ideally Jira Exposure to JavaScript, jQuery, React, or MySQL is a plus Willingness to travel and work on-site in the UK and abroad, sometimes at short notice Next Steps This Project Technician opportunity is attracting strong interest—if More ❯
Job Position : Customer Support Technician Job Location: Bridgend Working Hours: Monday to Sunday – 08:00 to 18:00 (5 days per week, 8 hours per day during this times) Salary: £26k - £28k per annum, with potential £3k per annum performance related bonus About Flotek: Flotek Group are a fast … regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customerservice-focused individual with previous experience … client and passing it through to the engineering team. Job Responsibilities: • Answering the phone to inbound calls from customers who require technical help • Ensuring customer faults and incidents are responded to and resolved within SLAs • Demonstrate ownership, accountability, and strive for ‘First Call Resolution’ • Troubleshoot and resolve software and More ❯
Job Position : Customer Support Technician Job Location: Bridgend Working Hours: Monday to Sunday – 08:00 to 18:00 (5 days per week, 8 hours per day during this times) Salary: £26k - £28k per annum, with potential £3k per annum performance related bonus About Flotek: Flotek Group are a fast … regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customerservice-focused individual with previous experience … client and passing it through to the engineering team. Job Responsibilities: • Answering the phone to inbound calls from customers who require technical help • Ensuring customer faults and incidents are responded to and resolved within SLAs • Demonstrate ownership, accountability, and strive for ‘First Call Resolution’ • Troubleshoot and resolve software and More ❯
Job Position : Customer Support Technician Job Location: Bridgend Working Hours: Monday to Sunday – 08:00 to 18:00 (5 days per week, 8 hours per day during this times) Salary: £26k - £28k per annum, with potential £3k per annum performance related bonus About Flotek: Flotek Group are a fast … regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customerservice-focused individual with previous experience … client and passing it through to the engineering team. Job Responsibilities: • Answering the phone to inbound calls from customers who require technical help • Ensuring customer faults and incidents are responded to and resolved within SLAs • Demonstrate ownership, accountability, and strive for ‘First Call Resolution’ • Troubleshoot and resolve software and More ❯
UK. Main duties of the job Assisting the Referral and Bookings Manager, you will oversee the administration team to provide the highest levels of CustomerService to patients, colleagues, and external organisations at all times. About us Since 2012, CHEC has been working with the NHS to increase … in accordance with the NHS Employment Check Standards and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). Job responsibilities Mentor and guide the team to provide comprehensive administrative support to healthcare professionals, managers, and staff members. Manage team workload … skills are utilised and the team run efficiently. Become a SystmOne mentor so staff can look for you for support and guidance. Provide exceptional customerservice to patients, visitors and staff members. Proactively look at clinic capacity and change appointment slots or add/remove clinics depending on More ❯
The purpose of the job is to provide professional engineering expertise and excellent internal and external customerservice during the maintenance of a variety of CCTV, Intruder, Access Control Systems, and other security solutions, including some installation and commissioning. The main challenges include deadline pressures, demand for thoroughness … customerservice skills, and root cause analysis of faults to meet business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of various PC/Network-based and analogue security systems, with knowledge of different high-end software packages. Diagnose and repair a … hours as specified in the departmental rota. Collaborate with all parts of the business to ensure the scope of work is delivered as per customer expectations. Participate in team meetings and contribute to business activities. Maximize personal development and performance through active participation in reviews and development plans. Maintain More ❯
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
supporting Installing servers, firewalls and software Logging and resolving IT Support calls Working on ticketing systems Logging and resolving IT Support calls Work on customer projects, such as upgrade planning, delivery and reporting Keep accurate records and document customerservice actions and discussions Salary, Hours & Benefits … get results and achieve goals while maintaining top level integrity and a strong work ethic Flexibility to work in a fast-paced environment Excellent customerservice orientation, creative approach to problem solving Grade 5 in GCSE English, 4 in GCSE Maths Your Training with Baltic: This apprenticeship provides More ❯
Electrical Engineering and experience working on DNO Primary and/or Distribution networks Excellent communication and interpersonal skills with a passion for providing excellent customerservice Leadership and organisational skills, along with good judgement in decision-making Strong analytical skills and problem-solving abilities, with the capacity to … with more in the pipeline. SSEN Distribution, part of SSE, powers 3.9 million UK homes and businesses. Our team of over 4,200 engineers, customerservice advisors, and energy experts ensures a safe, reliable electricity supply while investing in flexible networks for a low-carbon future. Flexible benefits More ❯
information is available on our website. The Advancement Office is made up of highly talented and professional team members who demonstrate exceptional commitment to customerservice, excellence, and an unrelenting desire to surpass expectations. Their leadership, expertise, and humility allow them to confidently collaborate with the Head of … Merge and print name tags for events; Integrate data work with platforms such as Blackbaud CORE, Constant Contact, Give Campus, Venmo, Square and other service providers; Prepare monthly financial and statistical reports; Document standard operating procedures for new business processes and revise existing procedures as needed; Perform routine audits … to work independently as well as collaboratively with a team; Excellent interpersonal skills, a commitment to collaboration within a diverse community, positive attitude and customer-service mindset; Proficient in Blackbaud Raiser's Edge/NXT database, Microsoft Office Suite and Google Suite; Attendance at evening and/or More ❯